|
... in Computer Sciences from the University of London and a PhD in Business from Stanford University. It was as a student at Stanford that he was first nicknamed “JC” by his friends.
Jean-Claude has always combined his academic career with business activities. He is a renowned consultant with leading global corporations, most of them listed in the global Fortune 500. Aged just 35 he was appointed a non-executive director of the multinational firm that became ReckittBenckiser, and he kept that position for the exceptionally long tenure of 18 years. He has also been on the INSEAD Board for 14 years. He is the Founding Chairman of StratX a strategic development consultancy with offices in Boston, Paris and Tokyo.
His academic work concentrates on fostering the fundamental capabilities that influence a company’s ability to deliver growth, especially through marketing excellence, customer focus and innovation. His publications have appeared in numerous international journals. He is the author or co-author of many books, including Markstrat, the leading strategic marketing simulation used by more than a million executives worldwide; Marketing Management: A Strategic Decision-Making Approach; Marketing Strategy: Planning and Implementation; and Industrat. From 1998 to 2002, he has been the author of five annual reports on Measuring the Competitive Fitness of Global Firms (Financial Times Prentice Hall).
He is the founder of several INSEAD Executive Programs, including “Customer Focus: From Promise to Action”, “Strategic Management of Services", and “Advanced Industrial Marketing”. He has been named “Marketing Educator of the Year” by Club 55, the European Community of Marketing Experts. He has twice won the “Overall European Case of the Year” Award from ECCH (European Case Clearing House) for his case studies on Virgin Atlantic Airways and on First Direct.
Some of his clients include Boeing, British Broadcasting Corporation, British Telecom, Christian Salvesen, Citibank, Digital Equipment, General Electric, Hewlett Packard, IBM, ICI, ICL, Novartis, Novo Nordisk, Oracle, Partner Re, Polaroid, Rank Xerox, Remploy, UBS, Volvo, Zambon, Zeneca to mention but a few.
He has a special interest in the sectors of Banking and Insurance; Energy, Oil and Gas; Electronic & Electrical Equipment; Household Goods & Textiles; Information Technology; Leisure, Entertainment & Hotels; Pharmaceuticals and Health; Telecommunication Services.
|
|
- Momentum Leadership for Efficient Growth
- Marketing Leadership
- Strategic Competitiveness
- Customer Centricity
- Customer-Based Innovation
|