I recently had an opportunity to speak with Juliet Stott of Content Magazine about the impact digital has had on marketing, how customer experiences can help marketers differentiate their brands, and why websites in general, suck.

It was such a fun and revealing conversation, that I wanted to share it with you here.

About the Author

Brian Solis
Brian Solis is a marketing and digital transformation guru, specialising in using digital to work better with clients.