SVP and chief human resources officer at Symantec Corporation
Amy Cappellanti–Wolf Biography
Amy Cappellanti-Wolf is SVP & CHRO at Symantec, the world’s largest cybersecurity software company, based in Mountain View, CA. As CHRO, Amy leads the Global HR, Workforce Planning, Real Estate and Facilities organisations.
With more than three decades of experience leading companies across high tech, entertainment and consumer products industries through complex transformations, Amy is a proven organisational design and development leader as well as executive coach focusing on talent as the key driver of business growth. Amy specialises in helping businesses survive and thrive while undergoing deep transformation. Her focus areas include Business Transformation and Change Management, Organisational Design and Process Management, Business Partnership, Communication Strategy Facilitation, and Diversity in Tech.
As CHRO at Symantec, Amy has successfully led the global organisational operating model, structure, change management and integration strategies for large scale acquisitions and divestitures. She has led effectiveness strategies related to organisation and people optimisation and delivered systemic program and metrics related to structure, workforce planning, talent, and real estate consolidation. Amy has deep experience in architecting HR Operating Models in support of the business with her most recent emphasis on building Talent Development and HR Solutions capability. She has delivered high-impact automation and predictive data analytics and reporting, reducing operating expense, while improving operational effectiveness. In the real estate space, she has integrated workforce planning with real estate optimisation, significantly reducing operating costs while also delivering award-winning workspaces for better collaboration and productivity, among other successes.
Prior to joining Symantec, Amy was CHRO at Silver Spring Networks, where she led Global HR, Real Estate, and Technical Education organisations. Amy helped to deliver a successful IPO in March 2013. She established HR infrastructure, programs, and technology to drive global scale for the fast-growing hardware, software, and services business, and she led several organisational companywide restructures. Amy built and ramped a professional talent acquisition team, doubled the employee population in less than eighteen months, implemented various automation and information systems, and opened up the European, South American, and Asian offices.
From 2001 to 2009, Amy held key human resources roles at Cisco Systems, where she developed innovative leadership development programs and processes. She directly contributed to Cisco’s globalization efforts by developing workforce planning and global mobility practices to resource new and emerging capabilities outside of the US. Specifically, Amy led HR for the U.S. Enterprise Sales team; Worldwide Marketing; Business Functions; and the Decision Support, Services and Operations Businesses. Prior to Cisco, Amy also led HR teams at Sun Microsystems, The Walt Disney Company, and Frito-Lay.
Amy holds an M.S. in Industrial and Labor Relations and a B.S. in Journalism and Public Relations, both from West Virginia University. Amy provides ongoing support of children and foster children as a Board member of the non-profit Silicon Valley Children’s Fund and also serves as an advisor to several private companies. Amy was recently named one of the top 50 most influential women tech leaders by the National Diversity Council. Amy is also an Official Member, Forbes Human Resources Council since September 2018 and a new member of the Better Works HR Advisory Council. She is a frequent speaker and lecturer at industry-related conferences.
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Amy Cappellanti–Wolf‘s Topics
Technology & HR Effectiveness
Technology and Its Impact on HR’s Effectiveness:
Technology runs today’s workplace but what role does it play for a department that has the word “human” in its title? Racing through rapid-fire business acquisitions, Amy Cappellanti-Wolf had to find the best path to leverage technology without losing the focus on employees. In this session, Amy will deliver the tools you need to build an HR strategy that can solve real business problems while keeping the “human” in “Human Resources.”
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Developing A High-Performance Culture That Enables Your Company To Grow And Thrive:
Session Description: A strong organizational culture can clearly differentiate a business from its competitors in the mind of its stakeholders. According to LSA Global, a consulting firm specializing in culture and talent, companies that align culture with business have 58% more growth and 72% more profitability. They have three times the customer satisfaction, two times the customer retention, eight times leadership effectiveness and over 17 times more employee engagement. Every culture is unique to the company and the culture reinforces the company when it is well defined. Yet, only companies that can relate their cultures directly to their business strategy will perform and grow. What role does culture play in the growth of a company? How can we enable culture to grow our business? What processes can we implement to ensure our culture optimizes our business strategy? In this session, Amy Cappellanti-Wolf, CHRO at Symantec, will explore how culture and business strategy go hand in hand, and demonstrate how culture is a key enabler for growing the business. Using real-life examples, Amy will explain how to integrate business strategy with culture, and layout proven tools, processes and systems to develop a strong culture that helps the business grow and thrive.
Business Transformation/Change Management
Surviving And Thriving Throughout Enterprise Transformation:
Executive teams are facing multiple and complex demands arising from changing market pressures, disruptive technology, acquisitions and competition for talent. CEOs and their surrounding teams know that attention to top and bottom lines is crucial. Today’s enterprise is a complicated, open and alive system that must keep adapting to change. Thriving through transformation requires prioritizing people throughout. In this session, Amy Cappellanti-Wolf, CHRO at Symantec, will lay out the challenges companies are facing, and provide processes and systems that have been successfully implemented to prioritize talent during change, and help HR leaders successfully navigate change.
Communication Strategy Facilitation
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Organisational Design and Process Management
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Diversity & Inclusion in Tech
Keys To Creating A Diverse & Inclusive Workforce:
Most global businesses today have wide-ranging customer sets, with multinational needs and solutions. Those that are well positioned for success will have workforces resembling the customer base and community as a whole. Without diversity of thought and experience, the customer base cannot be understood or properly served. Diversity in the workforce and equal treatment are therefore prerequisites for any successful organization. In order to represent everybody -not just a segment of the employees, businesses must remove biases, get the best and brightest in the war for talent and embrace all the different benefits diversity brings for their customers. In this session, Amy Cappellanti-Wolf, CHRO at Symantec, will explain the critical need for a diverse and inclusive business environment. She will explain the effectiveness of the “diversity multiplier” and share practices she has put in place to help leverage the power of inclusion. Finally, she will explore how having a strong talent and workforce strategy results in amazing dividends for all customers and shareholders.