Rachel Botsman

Rethinking Trust and Culture

Trust is fundamental to a high performing teams and cultures. It provides people with a sense of belonging and a feeling of safety. However, with the dynamics of teams in a state of flux, there are many questions around how best to keep people connected and engaged. How can people feel more trusted to take risks? How can trust enable disagreement and difficult conversations? And what does a high trust culture look like in the modern world? In this session, Rachel will help participants rethink what trust is and why it’s critical to learning and growth at work.

Fireside and panel topic – AI’s Trust Problem

As AI rapidly expands its role in our lives, an important question is being asked: what level of trust can – and should – we place in AI systems? Renowned trust expert Rachel Botsman brings a different perspective to panels and leadership discussions on what trusting AI really means. She will explain why we need to think differently to earn and maintain trust in AI – and propose how we can make AI systems more trustworthy.

Rethinking Trust At Work

Trust is both the foundation and the result of a strong culture, and it’s fundamental to creating a better world of work. Yet, with the dynamics of teams in a state of flux, it has never been more challenging to keep people connected, engaged and aligned with company values – and with each other. In this dynamic keynote, leading expert Rachel Botsman will challenge your assumptions and reframe how trust really works. You’ll walk away with clear frameworks and actionable ideas on how to put trust at the heart of your leadership and culture.

Leading With Trust Through Uncertainty

How do we lead with trust amid all this uncertainty and flux? In this keynote, leading expert Rachel Botsman reveals how leaders can develop a ‘confident relationship with the unknown’: the essence of trust. She explains why we need to rethink our assumptions about what makes a trustworthy leader, including why being comfortable with doubt and humility are critical skills for the 21st century.

Designing and Innovating With Trust

Why do some innovations fail and others succeed? Trust is the key differentiator. You can only get people – employees or customers – to use a new product or service if they’re willing to take a ‘trust leap’ – to take a risk to do something new or different. Based on a decade of research and teaching with Fortune 500 companies and start-ups – Rachel Botsman will map out the principles of how you get teams to design for trust in ways that help new ideas succeed and be trustworthy. She also shares how designers, entrepreneurs and leaders can improve practices to consider the unintended consequences of new technologies.