Speakers on customer experience and retention
The key to long term success often lies in understanding what your customers want as they are the lifeblood of any business
Good customer experience can enhance your reputation and brand. A focus on customer retention strengthens your business and future profits.
This core element to your business is evolving all the time, with customers sharing their experiences online and brand loyalty becoming a thing of the past as choice expands.
Our speakers on customer service, customer experience and customer retention can help your team improve and enhance the way people experience your business.
Meet our customer experience speakers
Co-founder of lastminute.com, UK Digital Champion, non-executive director of Marks and Spencer
Swiss-based Executive with experience spanning over 50 countries and various cultures
Former president of General Electric, Spain and Portugal; Former managing director of Google, Spain and Portugal