Amy Carroll

Senior leaders lose authority in the conversations that matter most. Under pressure, they either concede ground they should hold or escalate in ways that damage trust, and the cost compounds across boards, negotiations, and performance discussions. Most leadership development teaches frameworks for strategy, not the behavioural discipline required to stay credible when the room turns difficult.

Amy Carroll is a leadership communication coach who helps senior executives hold authority and influence outcomes in the high-stakes conversations where presence, not position, decides who is heard.

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Why organisations work with Amy Carroll

  • She works on the specific moments leadership training usually skips: board challenges, negotiations that stall, team conversations that tip into defensiveness. Leaders leave with something they can apply on Monday, not a model to file.
  • Her 7 Partner Mindset methodology, built on the licensed Predator, Prey or Partner model from Pat Kirkland Leadership, gives executives a usable vocabulary for power dynamics most leaders feel but cannot name.
  • The client list runs through organisations that do not buy soft skills lightly: Nestle, Novartis, Cisco, UBS, Ernst and Young, the World Economic Forum, the United Nations, the European Stability Mechanism.
  • Thirty years across psychology, executive coaching, and psychiatric and managed-care settings give her range on human behaviour that communications trainers rarely carry.
  • Recognition from Global Gurus, including a Top 20 position in the Communication category, places her among a small group of named practitioners in the field.

Biography highlights

  • Author of The Ego Tango: How to Get More of What You Want More Often with Less Hassle, Using These 7 Partner Mindset Techniques
  • Host of Partner Up! with Amy Carroll on VoiceAmerica Business Channel, available on Apple Podcasts and Spotify
  • Ranked among Global Gurus’ Top 30 Communication Professionals, placing #18 in 2023
  • Professional Certified Coach (PCC) and Master Practitioner of Neuro-Linguistic Programming, with a BA in Psychology
  • Coaching and training clients include Nestle, Novartis, Microsoft, Cisco, UBS, Ernst and Young, Procter and Gamble, Medtronic, the World Economic Forum, the United Nations, and the European Stability Mechanism
  • Licenses the Predator, Prey or Partner model from Pat Kirkland Leadership Inc. and built the 7 Partner Mindset methodology on top of it

Biography

Most leadership failures happen in conversation. A board member challenges an assumption and the chief executive concedes ground she should have held. A senior partner pushes harder than the client will accept. A team leader in a performance review slips from clarity into apology. The cost is rarely dramatic, but it compounds, and it sits outside what strategy decks or standard communications training address.

Amy Carroll works on that gap. Her 7 Partner Mindset methodology, built on the licensed Predator, Prey or Partner model from Pat Kirkland Leadership, gives executives a working vocabulary for the power dynamics they feel in the room but cannot usually name. The framework draws from three decades in psychology, executive coaching, and earlier work in psychiatric and managed-care settings, which is a wider behavioural base than most communications coaches bring.

Her book, The Ego Tango, sets out the methodology through cases from the workshops she runs with multinational clients. The client list is instructive: Nestle, Novartis, Cisco, UBS, Ernst and Young, Medtronic, the World Economic Forum, the United Nations, the European Stability Mechanism. These are organisations where a senior leader’s composure under challenge is a measurable commercial asset.

She hosts Partner Up! with Amy Carroll on VoiceAmerica Business Channel, and has been named among Global Gurus’ Top 30 Communication Professionals, including a Top 20 placement in 2023. The recognition is useful context; the substance is the work itself, which is a repeatable method for holding authority when the stakes rise.

Key speaking topics

  • Leadership communication under pressure
  • Power and influence in senior conversations
  • Executive presence and authority
  • High-stakes negotiation dynamics
  • Emotional intelligence for senior leaders
  • Storytelling and persuasion in business
  • Coaching culture and leadership development

Ideal for

  • C-suite and senior leadership teams preparing for board, investor, or regulator-facing conversations
  • Partners and client-facing leaders in professional services and financial services
  • HR and Learning leads building executive development programmes
  • Senior women navigating authority in traditionally male-dominated rooms

Audience outcomes

  • A named vocabulary for the power dynamics that sit beneath difficult conversations, so leaders can diagnose what is happening in the moment
  • Specific techniques from the 7 Partner Mindset model to stay composed when challenged and to influence without escalating
  • A sharper read on their own default patterns under stress, including where they concede and where they overreach
  • Language for feedback, negotiation, and disagreement that holds authority without damaging the relationship
  • A practical sense of how senior presence is built through behaviour, not positioning

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Videos

Testimonials

Amy was 10/10. Her energy was radiant which made the class very enjoyable. I really liked coming out of my comfort zone during class and confronting situations that are usually not present for me.
BMI - Executive Presence Course
Don’t let her size fool you! Amy Carroll fills the room with powerful presence, a rock-solid posture, and a voice that commands attention. Her coaching style is direct, no-nonsense, and incredibly effective. At first, I was a bit hesitant to open up, though the interactive format of the workshop, tailored to each participant, quickly helped me drop my guard. The fun and supportive group atmosphere, combined with Amy’s infectious energy, turned the experience into something truly memorable. This isn’t just another communication course, it’s a transformational journey. Highly recommended!
Simon VanHoorweghe
Technical Sales Support Specialist, ABB
Your energy, insights and enthusiasm really kept everyone engaged.
Andrew Morrison
President, IABC
Amazing and charismatic lecture! It’s real mastery to engage each and every person, especially when you are working with such big crowd of participants.
BMI - Executive Presence Course
Amy is inspiring!
Sania Chouman
Arlas
A truly eye-opening program. It highlighted the critical impact of non-verbal cues, which often speak louder than words. Realizing this has helped me avoid unintentional self-sabotage and become a more conscious leader.
Alba Rios
Software Engineer, Google (YouTube)
I knew you were absolutely the best person for the job and I’m truly delighted with the outcome!
Liz Walker
HP, Grenoble
You are fabulous and there is no way that anyone can lose their attention during your presentation.
Hulya Kurt
Business Strategy Manager, Thomson Reuters
You run this training with the enthusiasm, competence and structure so well… everyone really appreciated it… you have definitely made a difference here.
Jackie Cork
Orange Communications SA
I would like to express my gratitude to Amy for using and giving us her all energy and focus. It's so rare that people do something like this with so much passion and belief for what they do. I am taken away by the depth that was reached in only 2 days and the insights that will certainly allow me to become a better leader and version of myself overall.
BMI - Executive Presence Course
Whenever I listen to you I feel so full of energy and my head is filled with all the good tips and advice.
Hulya Kurt
Business Strategy Manager, Thomson Reuters
I attribute the entire success to my last presentation to the training you provided and the great coaching received afterwards!
Elena Plyasunova
General Manager, LLC Medtronic
Amy is a wonderful person who truly excels at coaching. She consistently encouraged everyone to step out of their comfort zones and was incredibly supportive throughout the process.
BMI - Executive Presence Course
I’m already having excellent results. Thank you so very, very much.
David
Manager, European Telecommunications Co.
I cannot recommend your training enough! Thank you so much!
Colin Jones
Hewlett Packard Enterprise
Here’s an update on using my new paradigm. In a word – it’s rocked!
Rachel Nelson
Senior Account Manager
Amy is incredible, we were very lucky to have her as our teacher. The Executive Presence course is eye-opening and pushes you to change in a very big way.
BMI - Executive Presence Course

Fees

EUR GBP USD
Home Country Please enquire Please enquire Please enquire
Asia Pacific €12000 to €40000 £10,001 - £35,000 $15000 - $50000
Europe €12000 to €40000 £10,001 - £35,000 $15000 - $50000
Middle East & Africa €12000 to €40000 £10,001 - £35,000 $15000 - $50000
South America €12000 to €40000 £10,001 - £35,000 $15000 - $50000
United Kingdom €12000 to €40000 £10,001 - £35,000 $15000 - $50000
US East Coast €12000 to €40000 £10,001 - £35,000 $15000 - $50000
US West Coast €12000 to €40000 £10,001 - £35,000 $15000 - $50000
Virtual Please enquire Please enquire Please enquire