David Brownlee

ROCKSTAR CUSTOMER SERVICE

After being kidnapped at gunpoint, beaten and stabbed, David was thankful to have a second chance at life. He decided to commit himself to serving others through his teaching, speaking and coaching.

David believes that we can all make a positive difference in our world, one customer and one employee at a time.

David Brownlee’s Rockstar Customer Service keynote reveals a new, fast, easy way to increase your revenues, grow your business, and create loyal customers for life.

Imagine for a moment that your favorite artist, musician, group or rock star came into your office or called you today requesting your product or service. What would you say to them? What would you do to serve them? Now ask yourself: When was the last time I treated a customer or a client like a rockstar? What would it do for your business if you treat every customer and client like a rockstar?

The Rockstar Customer Service Keynote shows business owners, executives, managers and customer service reps a more effective way for their team to deliver world-class, Rockstar Customer Service to their customers.

Number one, best-selling author and international speaker, David Brownlee, teaches your audience:

• How to build rapport in 30 seconds or less
• How to create customized customer service strategies to implement immediately
• How to turn around upset customers
• How to use empathy in your customer service
• How to look at customers in a new light

And more! All in an engaging, enthusiastic and humorous delivery that your audience will be talking about for years to come.

CUSTOMER SERVICE SUCCESS

After being kidnapped at gunpoint, beaten and stabbed, David was thankful to have a second chance at life. He decided to commit himself to serving others through his teaching, speaking and coaching.

David believes that we can all make a positive difference in our world, one customer and one employee at a time.

In David’s keynote, Customer Service Success: The 6 Keys To Deliver A World-Class Experience, he offers you new solutions to the age-old challenges that you face in your business every day…

• How do you keep your customers happy so that they never leave you?
• How do you get your clients excited to come back to your businesses time and time again?
• How do you create raving fan customers that will tell all of their friends, family and colleagues that they must to do business with you?

This keynote delivered by David Brownlee will answer all of these questions for you and more in an engaging, easy-to-follow format that is entertaining and educational. The concepts and strategies in this keynote are the same ones that David has used to teach over 2 million students from around the world that have found extraordinary success with their customers.

In this groundbreaking keynote, you’ll discover:

• How to get 5-star, online reviews from every customer
• How to turn around your upset customers and make them a customer for life
• How to diffuse any of your customer service issues with confidence

The Customer Service Success Keynote gives your audience proven techniques that get you straight to the point of what you need in order to deliver a world-class customer service experience every time – regardless of what is going on around you.