Mike Walsh

Most AI investment is still trapped in pilots, demos and isolated tools. The harder problem is redesigning how the organisation actually decides, staffs and operates once machines do meaningful work. Senior teams need a way to move from AI as a project portfolio to AI as the operating model.

Mike Walsh is a futurist and CEO of the consultancy Tomorrow who helps senior teams redesign decision-making, leadership and operating models for an AI-driven business.

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Why organisations work with Mike Walsh

  • He works on the leadership and operating-model question that AI keynotes usually skip: who decides, with what data, supported by which machine systems, and what that means for org design.
  • His thesis is published, not improvised. The Algorithmic Leader (Page Two, 2019) sets out ten principles for leading in the algorithmic age and has been translated into Chinese, Japanese, Korean, German, Polish and Russian.
  • His next book, Abundant Intelligence, is being published by Harvard Business Review Press with Deloitte’s Global Head of AI Nitin Mittal, giving boards a current reference point on hybrid human and machine workforces.
  • He brings in-the-room exposure to Fortune 500 reinvention programmes through Tomorrow, with named advisory work across the BBC, HSBC, Philips, Fujifilm, Richemont and Televisa.
  • He writes for the audience he speaks to. As a regular Harvard Business Review columnist, his arguments are pressure-tested with the same readers buying him.

Biography highlights

  • CEO of Tomorrow, a global consultancy on designing companies for the 21st century.
  • Author of The Algorithmic Leader (Page Two, 2019), translated into six languages.
  • Forthcoming book Abundant Intelligence with Harvard Business Review Press, co-authored with Deloitte’s Global Head of AI, Nitin Mittal.
  • Regular Harvard Business Review columnist; bylines in Inc., BusinessWeek, Forbes and the Wall Street Journal.
  • Host of the Between Worlds podcast and the YouTube series The Future is Elsewhere.
  • Founder of Jupiter Research in Asia Pacific and former senior strategy executive at News Corporation in the region.

Biography

Boards now buy AI tools faster than they redesign the organisations using them. The Algorithmic Leader, published by Page Two in 2019, was an early attempt to put that mismatch into a framework senior leaders could use, with ten principles for working in an environment where machine systems share the decision load. The book has since been translated into Chinese, Japanese, Korean, German, Polish and Russian.

The work sits inside a longer career arc. Tomorrow, the consultancy Walsh founded in Hong Kong, advises CEOs and executive teams of multinationals including the BBC, HSBC, Philips, Fujifilm, Richemont and Televisa on reinvention in the algorithmic age. Earlier roles include founding Jupiter Research in Asia Pacific, an early tracker of e-commerce and digital business adoption, and senior strategy positions at News Corporation in the region.

Publishing has been the spine of the practice. Futuretainment, published by Phaidon in 2009, won an Art Directors Club design award in New York. The Dictionary of Dangerous Ideas followed in 2014. As a regular Harvard Business Review columnist, with bylines in Inc., BusinessWeek, Forbes and the Wall Street Journal, Walsh writes for the same audience he advises and speaks to.

The forthcoming work is where the operating-model question gets sharper. Abundant Intelligence, due from Harvard Business Review Press, is co-authored with Nitin Mittal, Deloitte’s Global Head of AI, and examines how organisations orchestrate hybrid human-and-machine workforces. The thread across the books, the consultancy and the keynotes is consistent: the leadership question, not the technology question, is the one boards keep underestimating.

Key speaking topics

  • Algorithmic leadership and decision-making
  • AI agents and digital labour
  • Designing organisations for the 21st century
  • Disruptive innovation and new business models
  • Digital ethics in machine-led decisions
  • The future of work in an AI-driven economy
  • Strategic foresight for senior leaders

Ideal for

  • Boards and executive committees setting AI strategy beyond pilots
  • CEOs, COOs and Chief Strategy Officers redesigning operating models
  • Chief AI Officers, Chief Digital Officers and transformation leads
  • Leadership and learning programmes preparing senior cohorts for AI-era decision-making

Audience outcomes

  • A clearer language for the leadership question inside AI investment, not just the technology question
  • A framework, drawn from The Algorithmic Leader, for ten shifts in how senior teams decide and operate
  • Named cases of how multinationals are restructuring around hybrid human-and-machine work
  • A sharper view of which executive habits, hiring patterns and decision rights age badly in an AI-driven business
  • A working definition of digital labour and what it changes for org design, talent and accountability

Talks

The Algorithmic Leader

A keynote on how senior leaders need to rethink decision-making, talent and organisational design when machine systems share the cognitive load.

Key takeaways:

  • The leadership shifts that separate AI-native organisations from AI-bolted-on ones
  • How decision rights, data and judgement get reallocated between humans and algorithms
  • A working set of principles drawn from the book of the same name

AI Agents: Unleashing the Digital Workforce

A keynote on agentic AI as a workforce question, not a tooling question, and what that means for managers, structures and accountability.

Key takeaways:

  • What digital labour actually changes inside an operating model
  • How to think about supervision, escalation and trust for autonomous agents
  • The implications for hiring, leadership development and span of control

Designing Your Business for the 21st Century

A keynote on the seven priorities Walsh argues senior teams must work through to reinvent legacy organisations for an algorithmic economy.

Key takeaways:

  • Where 20th-century operating models break down under AI and platform competition
  • How leading multinationals are reorganising around data, decisions and customer dynamics
  • The cultural and structural moves senior leaders most often underestimate

Videos

Testimonials

Forward thinking, thought provoking and informative. The presentation encouraged a sense of excitement for the future of our industry. It was well delivered and engaging.
Michael Tease
SVP Marketing, Widex USA
Thank you for speaking at our Ameriprise Financial National Conference. Your perspective on the rapid evolution of the way we interact and live was captivating and enlightening. Our financial advisors and their guests enjoyed your unique presentation, as did I. My sincere gratitude to you for sharing your thoughtful perspective with us.
James M. Cracchiolo
Chairman and CEO, Ameriprise Financial
The session was great. I would love to hear more.
Marc Lemke
CTO, ACP CreativIT
Terrific! Energizing and engaging. Thought provoking and really put forward issues and challenges facing marketers and CPG manufacturers.
Greg Kerr
Principal and Team Lead, IRI Worldwide
I had dozens of TeamSPS tell me how much they enjoyed your keynote at Growth Summit yesterday. You hit the mark and got people thinking about how they can embrace cognition in new ways. The content, delivery, and materials were all very well received.
Jamie Thingelstad
SVP, Chief Technology Officer, SPS Commerce – Infinite Retail Power
Very compelling. Our industry has a TON of data but getting our arms around it, acting upon it, and effecting change is challenging. This will help me bring the engineers that run our company into the marketing fold in an environment they find more comfortable and actionable.
Frank Willson
Vice President of Marketing, AEP Energy
Great job trying to get our industry to think about people first before developing technology. We are engineers at heart that just want to start building things, but many times we miss the mark.
Intel Corporation
Insightful and entertaining at the same time, I loved the way you structured it, with concrete suggested actions. Useful ideas regardless of the business, so I suspect our customers will find great value in it. You are an excellent speaker!
Compuware
Terrific! Energizing and engaging. Thought provoking and really put forward issues and challenges facing marketers and CPG manufacturers.
Greg Kerr
Principal and Team Lead, IRI Worldwide
Mike is a very engaging speaker and brings to life the future with stories and visuals in a way that is accessible to both people with a strong understanding of the future as well as those who don't have the same level of understanding. He has a unique ability to open the eyes of the audience in a positive way. Mike tailors his speech to his audience and is excellent in delivery. He is not someone that you need to micro manage because he lives and breathes his field and has a strong focus on helping organisations achieve the outcomes they need.
Peter Williams
Partner, Deloitte Australia
A wake-up call for us to prepare for the needs of the next generation. I am glad the board of directors attended this session. Thank you.
RHB Bank
Stunning-one of the best and most engaging presentations I have witnessed!
LinkWater
Extraordinary! Great ideas and eye-opening comments that make you think.
Benavent
L&D Manager, Hewlett-Packard Company
Spellbound! I loved it! Was fascinated by the entire presentation.
Stephanie Molina
Director of Marketing, Beaumont CVB
I found Mike's session to be incredibly informative and would love to continue to learn from him.
Megan Branigan
SVP Marketing, BBC Worldwide Americas, INC
Fascinating insights into how emerging trends are going to influence business strategies.
Robin Tritta
Doc & Technical Consultant, Sun Life Financial
I have been responsible for finding many guests speakers over the years at various car brands I have worked for and the reaction to you was the best I have seen anywhere. It was inspirational and most importantly for us totally supported our outlook on what we want to do with Bentley.
Andrew Roberts
Head of Brand Communications, Bentley Motors Limited
Very insightful and full of powerful content. Great way of engaging people in the topics and I really found the “next actions” as a very useful tool to turn the ideas into concrete follow up to drive change.
David Velazquez
VP Operations China, Mercedes Benz Financial Services
Mike’s presentation was one of the highlights of the trip. His talk was thought provoking and inspirational. We are pleased to see Bentley looking boldly outside their traditional sources.
Cindy Robin
Sr. VP Operations, Morrie's Automotive - Bentley Minneapolis