Ramy Nassar

Most AI initiatives stall between the pilot and the operating line. Boards have approved spend, teams have shipped demos, and nothing in the actual product, process, or P&L has changed. The pressure now is to move from curiosity to deployed advantage, with governance that holds up to scrutiny and design choices that customers will actually use.

Ramy Nassar is a former Mattel Head of Innovation and author of the AI Product Design Handbook who helps senior leaders move AI initiatives out of pilot purgatory into operational, governed, customer-facing products.

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Why organisations work with Ramy Nassar

  • He brings a published, structured method for AI product design from idea to launch, set out in the AI Product Design Handbook and used by enterprise teams who need a repeatable process rather than another inspiration deck.
  • He has run innovation inside Mattel and led design and strategy at Architech for Apple, Air Canada, CIBC, Facebook and Rogers, so the operational reality of shipping new products inside large organisations is in the room.
  • His work separates “AI Now, Next and Never,” giving boards a defensible position on what to deploy, what to wait on, and where to draw governance lines.
  • He teaches design thinking and innovation at McMaster University and Toronto Metropolitan University, and executive programmes at Schulich ExecEd, which keeps the frameworks tested against working leaders.
  • Client engagements span Apple, TD Bank, TELUS, Verizon, New Balance and the Government of Canada, covering both regulated and consumer environments.

Biography highlights

  • Author, AI Product Design Handbook
  • Former Head of Innovation, Mattel, where he launched the company’s first innovation lab
  • Former Managing Director, Design and Strategy, Architech
  • Founder, 1000 Days Out, advisory practice on AI and emerging technology
  • Faculty: McMaster University, Toronto Metropolitan University, Schulich ExecEd at York University
  • Featured by CPA Canada at The ONE national conference; speaker at FITC, IxDA, FWD50 and World Usability Congress

Biography

Most AI projects inside large organisations have the same shape. A pilot ships, attention moves on, and the operating model does not change. Boards then have to decide whether the next round of spend should go into more experiments or into the harder work of getting AI into the product and into the workflow. That is the decision Ramy Nassar is built to inform.

The AI Product Design Handbook sets out a repeatable process for taking AI products from idea to launch, with explicit attention to user trust, transparency and governance. It is used by product and design leaders who need a method, not a manifesto. The argument is grounded in his time as Head of Innovation at Mattel, where he launched the company’s first innovation lab and led emerging-technology work for Barbie and Hot Wheels, and earlier as Managing Director of Design and Strategy at Architech, where he ran client work for Apple, Air Canada, CIBC, Facebook and Rogers.

Through 1000 Days Out he advises senior teams at Apple, TD Bank, TELUS, Verizon, New Balance and the Government of Canada on AI adoption, strategic foresight and product strategy. His framing of “AI Now, Next and Never” is designed for boards that need to commit capital and set governance lines at the same time, and his strategic foresight work gives leaders a structured way to test decisions against multiple long-range scenarios.

Faculty roles at McMaster University, Toronto Metropolitan University and Schulich ExecEd at York University keep the frameworks tested against working executives. CPA Canada featured him at The ONE national conference on turning insights into measurable impact, and his international speaking includes FITC, IxDA, FWD50 and the World Usability Congress.

Key speaking topics

  • Artificial intelligence adoption and product design
  • Responsible AI and governance
  • Strategic foresight and scenario planning
  • Innovation strategy
  • Emerging technology and exponential change
  • Digital product and customer experience design

Ideal for

  • Boards and C-suite teams setting AI investment and governance policy
  • Chief Product Officers, Chief Design Officers and Chief Innovation Officers moving from pilots to deployed AI
  • Heads of Strategy and corporate development running scenario planning under technology uncertainty
  • Public-sector leaders shaping responsible AI policy and procurement

Audience outcomes

  • A defensible “now, next, never” view of where to deploy AI, where to wait, and where to refuse
  • A structured method for taking AI features from concept to launch with governance built in
  • Sharper foresight tools for testing strategy against multiple long-range scenarios
  • Concrete language for communicating AI risk, ethics and product trade-offs to non-technical executives and customers

Talks

AI Now, Next, Never

A board-level framing for what AI can do today, what is realistic in the next five to ten years, and where ethics and governance should set hard limits.

Key takeaways:

  • A working view of current AI capability separated from vendor narrative
  • A capital-allocation lens on which AI investments scale and which should stay in pilot
  • Practical governance lines for responsible enterprise use

From What Is to What If

Strategic foresight as a working leadership toolkit for anticipating trends and stress-testing decisions under uncertainty.

Key takeaways:

  • A repeatable scenario-planning method usable by senior teams
  • Clearer signals to monitor across technology, policy and customer behaviour
  • Better risk and opportunity framing for capital and product decisions

Videos

Testimonials

Ramy’s energy & expertise when it comes to the role of emerging technology are unrivalled. He brought a passion & enthusiasm to my team that helped drive us to new heights in terms of data-driven digital transformation.
Rob Fodor
Chief Data Officer, Interac
This presentation was the first that helped our executive team understand how we drive AI initiatives forward and build the right metrics into our strategic technology roadmap. The outcomes will directly and positively impact the ROI of our investments into AI.
Robert Bricker
TD Bank
Ramy has a unique approach to presenting AI & emerging technologies that combines deep understanding of the topic with an undeniable enthusiasm that engages the audience in a meaningful and personal way.
Monica Radulescu
TELUS
The presentation transformed how our leadership thinks about strategic planning. Ramy has a unique ability to uncover how the trends of today will shape the business environment of tomorrow. His framework helped us uncover ROI-driving opportunities.
Erica Sweeney
New Balance
The workshop was actually fun. The hands-on exercises helped our team think critically about how we’d apply the theory to build better solutions for our customers. We covered what felt like a week’s worth of learning in 2 days.
Thomas Gilles
Ciena

Books

AI Product Design Handbook: A Practical Guide to Building User-Centric AI Products
The AI Product Design Handbook is your definitive guide to doing just that. Authored by Ramy Nassar, a former Head of Innovation …
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