Corporate Culture

Why organisations work with Mariana Atencio Field-tested authority on trust. Her reporting from family separations at the US border, cartel territory, and the Syrian border gives her arguments about authentic leadership a weight that pure motivational content cannot match. A bilingual broadcaster who has crossed from Univision to NBC News and back to independent media, which makes her credible to audiences and leadership teams operating across the Americas in both English and Spanish. Perfectly You, published by HarperCollins in English and Spanish, gives buyers a published, citable thesis on authenticity at work rather than a talk built from generic insights. A working journalist’s instinct on stage. She has moderated heads of state, Fortune 100 CEOs and panels at Microsoft, Nasdaq and the UN General Assembly, which is the same skill set buyers want when the brief is high-stakes interviewing rather than a standard keynote. Biography highlights Peabody Award winner for the Univision investigative documentary Rapido y Furioso on US-Mexico weapons trafficking. Three Emmy nominations, a Hillman Prize, and the NAHJ Presidential Award for reporting on cartel violence, migrant family separation and women’s rights. Former NBC News and MSNBC correspondent; prior bilingual correspondent at Univision. Author of Perfectly You: Embracing the Power of Being Real (HarperCollins, 2019), published in English and Spanish. 2021 Henry Crown Fellow at the Aspen Institute. Founder of GoLike Media and creator of the 2022 true crime podcast Lost in Panama, which reached Apple Podcasts’ top 10. Biography The hardest assignments in network news are the ones where the people on camera have every reason not to trust the person holding the microphone. Atencio spent a decade in those rooms, reporting on family separations at the US border, cartel violence in Mexico, and women’s rights along the Syrian border for Univision and then NBC News. The Peabody Award came from that work, alongside a Hillman Prize, three Emmy nominations and the National Association of Hispanic Journalists Presidential Award. That experience is the foundation for the second half of her career. Perfectly You: Embracing the Power of Being Real, published by HarperCollins in 2019 in English and Spanish, sets out a thesis on authenticity drawn directly from the field: that the leaders, families and communities who hold together under pressure are the ones who tell the truth about themselves and their circumstances. The book reads as reporting on trust, not self-help. She founded GoLike Media in 2020 and created Lost in Panama in 2022, a true crime podcast on the disappearance of two young Dutch hikers that became a top-10 Apple Podcasts release and was used as a platform to surface the wider issue of missing women in the region. She is a 2021 Henry Crown Fellow at the Aspen Institute. For corporate audiences, the combined record matters more than either half alone. A Peabody-winning correspondent who has interviewed heads of state and translated live on-air for NBC speaks about credibility, belonging and culture from a different place than a speaker who has only worked the keynote circuit. That is what buyers are paying for when they put her in front of a leadership team. Key speaking topics Authentic leadership and trust Belonging and culture in cross-border organisations Communication and storytelling for senior leaders Resilience and reinvention under pressure Latino market and the Americas Bilingual moderation, hosting and high-stakes interviewing Ideal for Leadership teams rebuilding internal trust after restructure, contested change or public scandal. CHROs and culture leads designing belonging and inclusion programmes with substance rather than signalling. CMOs, communications leaders and Latin America country heads briefing on bilingual audiences across the Americas. Conference hosts who need a moderator credible with heads of state, Fortune 100 CEOs and a sceptical room. Audience outcomes A sharper view of what authenticity actually costs senior leaders, and where the line sits between candour and overshare. A working framework for how trust is rebuilt with employees and external audiences who have stopped listening to corporate communications. Concrete examples of credibility under pressure, drawn from her on-the-ground reporting in conflict zones, migrant camps and political crises. A clearer read on the US Hispanic and broader Latin American audience for organisations operating across the region.

Why organisations work with Darren Woodson A rare second-act credibility: 12 NFL seasons, 14 years on ESPN, and an operating role at a global commercial real estate firm. Leaders hear from someone who has rebuilt his expertise twice over. A specific framework for culture, not generic motivation. The “Creating Cultures of Excellence” model names four conditions a team must meet to perform at the top: hard change, honest confrontation, healthy competition and heartfelt character. First-hand authority on what high-performance environments actually feel like, drawn from a locker room that won three Super Bowls in four seasons and from twelve years inside one of the most scrutinised franchises in American sport. A practitioner’s view of reinvention. As co-founder and chairman of CounterFind, Woodson has built a venture-backed technology company from scratch, which gives him real material on entrepreneurship, founder transition and operating discipline beyond the locker room. Biography highlights Three-time Super Bowl champion (XXVII, XXVIII, XXX) with the Dallas Cowboys. Five-time Pro Bowl selection and the Cowboys’ all-time leading tackler with 1,350 career tackles. Inducted into the Dallas Cowboys Ring of Honor (2015), the Arizona Sports Hall of Fame and the Texas Sports Hall of Fame. NFL analyst at ESPN for 14 years following retirement from playing. Managing Principal at Cresa, the world’s largest occupier-only commercial real estate advisory firm. Co-founder and chairman of CounterFind, a Dallas-based technology company that uses image recognition to remove counterfeit merchandise listings from Amazon, Facebook and Instagram. Biography A team that has won three championships in four seasons is not held together by talent alone. It is held together by the willingness to have difficult conversations every day. That is the environment Darren Woodson grew up inside as a strong safety for the Dallas Cowboys, and it is the lens he brings to the leadership teams he now advises. Over twelve NFL seasons, Woodson became the Cowboys’ all-time leading tackler with 1,350 career tackles, earned five Pro Bowl selections and won Super Bowls XXVII, XXVIII and XXX. He was inducted into the Dallas Cowboys Ring of Honor in 2015 alongside the franchise’s most enduring figures. The second act has been deliberate. Fourteen years as an ESPN analyst gave Woodson a public communicator’s discipline. He then moved into commercial real estate, where he is now Managing Principal at Cresa, the only global advisory firm representing occupiers rather than landlords. In parallel, he co-founded CounterFind, a venture-backed technology company that has removed counterfeit listings worth millions from Amazon, Facebook and Instagram. His keynote work is organised around a framework he calls Creating Cultures of Excellence, built on four conditions: hard change, honest confrontation, healthy competition and heartfelt character. The argument is that average cultures avoid all four. Winning ones, in sport and in business, build the muscle to live inside them. Woodson has tested the proposition at the top of professional sport and in the rebuilding of a commercial career, and he speaks to it as a practitioner. Key speaking topics Building cultures of excellence Leadership and team performance under pressure Change management and organisational transformation Resilience and reinvention Allyship and crucial conversations Entrepreneurship and second-career leadership Ideal for C-suite leadership teams are setting cultural standards for their next operating cycle Sales kickoffs and commercial leadership offsites CHROs and people leaders running culture transformation programmes Board and partner meetings at professional services firms Audience outcomes A clear four-part test for whether their team is genuinely competing or quietly settling Practical language for having the honest conversations leaders most often avoid A perspective on reinvention drawn from someone who has rebuilt his career twice Conviction that culture is built through specific behaviours, not slogans

Why organisations work with Cy Wakeman She quantifies the cost of workplace drama in hours and dollars, giving HR and operations leaders a financial case for cultural change that executive committees actually fund. Her Reality-Based Leadership method directly contradicts the dominant engagement-survey playbook, which makes her useful to organisations whose engagement scores rise while performance does not. Four books, including the New York Times bestseller The Reality-Based Rules of the Workplace, give her a coherent body of work that scales beyond the keynote into manager training, coaching, and certification. She has been ranked the world’s #1 leadership guru on the Global Gurus list for three consecutive years and is a 2024 inductee into the National Speakers Association Hall of Fame, placing her in the top tier of professional platform speakers globally. Her client roster spans Google, Meta, Pfizer, NASA, Bank of America, NBCUniversal, and major US health systems, which gives her language credibility across both highly regulated and high-growth environments. Biography highlights Founder of Reality-Based Leadership, an executive coaching and culture consultancy operating since 2001. Author of Reality-Based Leadership (Jossey-Bass, 2010), New York Times bestseller The Reality-Based Rules of the Workplace (2013), No Ego (2017), and Life’s Messy, Live Happy (2022). Ranked #1 on the Global Gurus Top 30 Leadership Professionals list in 2021, 2022, and 2023. Certified Speaking Professional and 2024 inductee into the National Speakers Association Hall of Fame via the Council of Peers Award of Excellence. Regular contributor to Forbes, Success, Huffington Post, and Thrive Global; featured in The New York Times, Business Insider, and SHRM. Clients include Google, Meta, Pfizer, NASA, NBCUniversal, Bank of America, Johns Hopkins, and Stanford Health Care. Biography Most organisations treat engagement as the answer to cultural underperformance. Wakeman’s research argues the opposite. Engagement without accountability produces entitlement, and the cost shows up as emotional waste: gossip, venting, resistance, and rehearsed grievance that her work estimates at roughly two and a half hours per employee per day. That framing is the spine of Reality-Based Leadership, the consultancy she founded in 2001 and the title of her 2010 Jossey-Bass book. The follow-up, The Reality-Based Rules of the Workplace, reached the New York Times bestseller list in 2013. No Ego in 2017 sharpened the argument: leaders should stop arguing with reality on behalf of their teams and start coaching people to work within it. Her client roster covers the full span where this argument lands hardest. Google, Meta, and NBCUniversal on the high-growth side. Pfizer, NASA, Johns Hopkins, and Stanford Health Care on the regulated and mission-driven side. The work tends to follow a familiar pattern: senior teams that have invested heavily in culture programmes, with strong engagement scores and stubbornly weak performance, retention, or change-readiness. Recognition has tracked the substance. The Global Gurus list ranked her #1 leadership professional in 2021, 2022, and 2023. In 2024 the National Speakers Association inducted her into its Hall of Fame through the Council of Peers Award of Excellence, a designation held by fewer than 300 speakers worldwide. Key speaking topics Reality-Based Leadership Workplace drama and emotional waste Accountability cultures Employee engagement that produces results Change readiness No-ego leadership Ideal for CHROs and heads of culture working on the gap between engagement scores and performance. Senior operating leaders dealing with change fatigue and low accountability in their teams. Healthcare, financial services, and regulated-sector executives managing retention and frontline morale at scale. Manager populations being trained out of conflict-avoidance and into direct, accountable conversations. Audience outcomes A concrete language for naming and pricing the cost of workplace drama in their own teams. Practical tools to redirect employee energy from grievance into contribution. A working distinction between engagement and accountability, and why most cultural investment confuses the two. A coaching approach for managers facing resistance to change without escalating conflict. Permission to stop arguing with reality on behalf of their teams and start leading inside it.

Why organisations work with Ella Sy She works inside the signals, not on top of them. Her day job as Business Futures Strategy Director at GDR is reading retail, tech, and consumer change for commercial clients, not curating trend decks from the outside. She pairs a futures lens with delivery discipline. Alongside the strategy work she runs programme at Elevate, so her view of change includes what it takes to operationalise it, not only name it. Her brief is genuinely cross-sector. Named client work spans Google, Microsoft, Jaguar Land Rover, Costa Coffee, Preferred Hotels, and KSL Resorts, which gives her material from both B2B technology and consumer-facing brands. She brings a non-Anglosphere cultural read. French-born, Asian heritage, London based, working in English, French, and Mandarin. Useful for boards with EMEA and APAC exposure who want more than a US-centric view. She is comfortable with soft territory that leadership teams often duck: meaning, purpose, human growth inside commercial strategy. Named bookings in this register rather than retrofitted from a trends talk. Biography highlights Business Futures Strategy Director at GDR, a retail and brand strategy consultancy. Strategy Director and Head of Programme at Elevate, and Chair of its Youth Board Committee. Former Global Strategy Director at Zenith Worldwide, part of Publicis Groupe. 13+ years of strategy across retail, technology, wellness, banking, luxury, and FMCG. Client engagements include Google across LatAm markets, Microsoft, Jaguar Land Rover, Costa Coffee, Preferred Hotels, and KSL Resorts. MA in International Marketing and Communication. Works in English, French, and Mandarin. Biography Most organisations treat foresight as a slide at the start of strategy offsites. GDR, where Ella Sy is Business Futures Strategy Director, sells it as a product to retailers and brands that need to place commercial bets on where consumer behaviour is going next. That is the discipline she brings into the room. Before GDR, she was Global Strategy Director at Zenith Worldwide inside Publicis Groupe, running strategy for large advertising clients. The common thread across the two roles is translation. Taking messy, contradictory signals from culture, technology, and consumer behaviour and turning them into positions a leadership team can defend and a business can execute against. She also holds an operational role: Strategy Director and Head of Programme at Elevate, a UK youth mentoring organisation where she chairs the Youth Board Committee. That side of the work keeps her close to delivery rather than only advice, which is unusual for a speaker working in the futures space. Her client record crosses categories that rarely share speakers: Google across Latin American markets, Microsoft, Jaguar Land Rover, Costa Coffee, Preferred Hotels, KSL Resorts. French-born, of Asian heritage, based in the UK, she works in English, French, and Mandarin, and the cultural range shows up in how she frames audiences outside the Anglosphere default. Key speaking topics Strategic foresight and business futures Consumer and cultural signal reading Customer experience and brand strategy in an AI-shaped market Organisational culture under technological disruption Purpose-driven leadership and human growth Cross-cultural strategy across EMEA and APAC Ideal for CSOs, chief strategy officers, and transformation leads deciding where to place medium-term bets. CMOs and customer experience leaders in retail, hospitality, and consumer technology. Boards and executive teams setting a three-to-five year direction under technology and consumer volatility. International leadership groups that need a non-US-default reading of culture and consumer change. Audience outcomes A sharper read on which emerging signals in consumer behaviour and technology actually matter for the business in the room. Working language for talking about culture and customer experience together rather than as separate agendas. Examples from retail, luxury, hospitality, and technology clients that test the ideas against real commercial pressure. A more honest view of the gap between seeing change and executing on it inside a large organisation. Cross-cultural context for leaders whose markets extend beyond the US and UK.

Why organisations work with Martin Newman He has run multichannel and digital operations inside Burberry, Harrods, Ted Baker, Pentland Brands and Intersport, so the customer-centricity argument lands as operating advice, not consultancy theory. He built and sold a 100-person global e-commerce consultancy, Practicology, acquired by Pattern in 2018, which gives him a P&L view of what customer experience is actually worth. His framework of new ROIs, set out in “ROI Reimagined”, gives leadership teams a concrete way to measure inspiration, integrity, inclusion, innovation and intervention alongside conventional financials. “100 Practical Ways to Improve Customer Experience”, co-authored with Malcolm McDonald, was shortlisted for the Business Book Awards 2019 and is used inside organisations as an operating reference, not a one-off read. He designed and teaches the Mini-MBA in Customer Centricity with Oxford College of Marketing, so the same content can be extended from a keynote into a structured learning programme for a leadership cohort. Biography highlights Founder of The Customer First Group and Customer Service Action, an independent platform for consumers to escalate service issues directly to CEOs. Founder of Practicology, scaled to around 100 staff across the UK, EU, Middle East and Asia, sold to US-based Pattern in 2018. Author of “100 Practical Ways to Improve Customer Experience” (Kogan Page, with Malcolm McDonald), shortlisted for the Business Book Awards 2019. Author of “The Power of Customer Experience” (Kogan Page) and “ROI Reimagined: 11 Bold New Ways to Measure What Really Matters”. Course director of the Mini-MBA in Customer Centricity, delivered with Oxford College of Marketing. Senior multichannel, digital and e-commerce roles at Burberry, Harrods, Ted Baker, Pentland Brands and Intersport. Biography Burberry, Harrods, Ted Baker, Pentland Brands and Intersport all sat inside the same generation of UK retailers that had to rebuild their business around digital while keeping the store estate honest. Newman ran multichannel and e-commerce operations inside several of them, which is where his customer-centricity argument actually comes from. He then founded Practicology, an e-commerce consultancy he scaled to around 100 people across the UK, EU, Middle East and Asia before selling it to Pattern in 2018. That experience gives him a commercial view of customer experience that most CX speakers do not have, namely what it is worth to a board, and where investment in it gets blocked. Two books with Kogan Page set out the framework. “100 Practical Ways to Improve Customer Experience”, co-authored with Malcolm McDonald, was shortlisted for the Business Book Awards 2019. “The Power of Customer Experience” makes the commercial case for customer-centricity as a growth strategy. His most recent book, “ROI Reimagined”, proposes eleven new measures of return, including return on integrity, inclusion, innovation and intervention, intended to sit alongside the financial metrics that already run the business. Alongside the books and keynote work, Newman runs Customer Service Action, a platform that escalates unresolved consumer issues to CEOs, and teaches the Mini-MBA in Customer Centricity with Oxford College of Marketing. Both extend the same argument: that when service operating choices are visible at the top of the organisation, behaviour changes. Key speaking topics Customer centricity as commercial strategy Customer experience and brand loyalty The new ROIs of customer-led business Multichannel and digital retail operations Organisational culture and the customer Voice of the customer and service recovery Customer-led growth in consumer-facing sectors Ideal for Boards and executive teams in retail, consumer goods, hospitality, financial services and telecoms reviewing their customer strategy CMOs, Chief Customer Officers, CX directors and digital leaders Transformation leads working on culture, service and operating model alongside digital change Leadership development cohorts running CX or growth-focused programmes Audience outcomes A clearer commercial argument for treating customer experience as a board-level strategic lever, not an operational function A working vocabulary for the new ROIs that customer-centric organisations are measuring alongside financials Specific operating examples from inside Burberry, Harrods and other named retailers that translate to other consumer-facing sectors A sharper view of where the gap typically sits between stated customer strategy and the experience the organisation actually delivers Practical reference points from “100 Practical Ways to Improve Customer Experience” that leadership teams can apply after the session

Why organisations work with Seyi Akiwowo She built Glitch from a personal campaign in 2017 into a working UK charity on online gender-based violence, which gives her a different register from consultants who study the issue from outside. Her Penguin Life book How to Stay Safe Online is one of the few mainstream titles that treats online harm as a serious workplace and leadership concern, not a parenting issue, and gives executive audiences a reference text. She served as an elected councillor in Newham at 23 and addressed the 38th session of the UN Human Rights Council, which means she is comfortable in regulated, scrutinised, formal rooms, not just activist spaces. She has held trust and safety advisory roles with major platforms including TikTok, which gives her direct read on how the largest platforms handle abuse, moderation, and policy. She declined an MBE publicly in 2022. That decision and the way she framed it gives her unusual credibility with audiences who are sceptical of inclusion as institutional theatre. Biography highlights Founder of Glitch, the UK charity addressing online abuse and online gender-based violence, established out of the 2017 #FixTheGlitch campaign. Author, How to Stay Safe Online, Penguin Life, 2022. Elected councillor for Newham, East London, at the age of 23, the youngest Black woman councillor in the UK at the time. Speaker at the 38th session of the UN Human Rights Council on online gender-based violence; Amnesty International Human Rights Defender (2018). Digital Leader of the Year (2019); Marie Claire Future Shaper (2019); WIRED Changemaker cover (2021); TEDxLondon speaker (2019). Trust and safety advisory roles with platforms including TikTok; bachelor’s degree in social policy, London School of Economics. Biography In 2017, a recording of a speech delivered at the European Parliament went viral. The reaction was a flood of racist and misogynistic abuse, more than seventy reports filed with the platforms, and almost no response from them. The campaign that emerged from that experience, #FixTheGlitch, became the charity Glitch. Glitch is now a recognised voice on online abuse and online gender-based violence in the UK. It works with women, marginalised communities, parliamentarians, and platforms, and its evidence has been part of the policy conversation around the UK Online Safety Act. The work is operational, not theoretical: training, casework, lobbying, partnerships with platforms including TikTok where Akiwowo has held trust and safety advisory roles. Her credibility predates Glitch. At 23 she was elected a Labour councillor for Newham, the youngest Black woman councillor in the UK. She holds a bachelor’s degree in social policy from the London School of Economics. She has addressed the 38th session of the UN Human Rights Council on online gender-based violence and was named an Amnesty International Human Rights Defender in 2018. Penguin Life published How to Stay Safe Online in 2022. It is the rare mainstream book that treats online harm as a serious leadership and workplace concern. In the same year she was offered an MBE and chose not to accept it, a decision she explained publicly. For corporate audiences thinking about inclusion, employee safety, and values-based leadership, that combination, an elected politician’s record, an operating charity, a Penguin book, and a refused honour, is the substance she brings into the room. Key speaking topics Online safety as a workplace duty of care Online gender-based violence and digital harm Values-based and inclusive leadership Digital self-care and resilience for senior leaders Platform accountability and trust and safety Inclusion in a contested political climate Ideal for CHROs, Chief People Officers and Heads of DEI rebuilding the inclusion case for sceptical executive audiences Heads of internal communications, employee experience, and risk responsible for staff wellbeing in public-facing roles Trust and safety, policy, and product leaders inside platforms and regulated technology businesses Senior women’s networks, employee resource groups, and leadership development programmes Audience outcomes A working definition of online harm as a workplace and leadership issue, not a personal coping problem A direct read on how platforms actually respond to abuse, drawn from advisory work with companies including TikTok Practical content from the Penguin Life book How to Stay Safe Online that audiences can use the next day A confident position on inclusion and values-based leadership that holds up in the current political climate A senior voice that has chosen difficult institutional decisions, including declining an MBE, and can speak credibly about leadership under public scrutiny

Why organisations work with Nicola Green She brings firsthand observation of how power, identity and leadership operate at the highest level, drawn from sustained artistic access to Barack Obama’s 2008 campaign, Pope Francis, the Dalai Lama, Desmond Tutu and Jonathan Sacks. Her work is held in the Smithsonian National Portrait Gallery, the Metropolitan Museum of Art, the Library of Congress and the Obama Presidential Center, which gives any inclusion conversation she leads an authority that consultancy-led sessions cannot match. She treats allyship as a discipline with daily behaviours, not as a values statement, which lands with senior leaders who are tired of slogans and want something they can act on. She founded the Khadija Saye Arts Programme and co-founded the Diaspora Pavilion at the 57th Venice Biennale, so the institution-building she talks about is institution-building she has actually done. Biography highlights Co-founder and director, Diaspora Pavilion, 57th Venice Biennale (2017), with David A. Bailey, David Lammy and Peter Clayton. In Seven Days…, her artistic record of the 2008 Obama campaign, is held by the Smithsonian National Portrait Gallery, the Metropolitan Museum of Art, the Library of Congress, the Obama Presidential Center and the UK Government Art Collection. Encounters, a fifty-portrait series with Pope Francis, the Dalai Lama, Justin Welby, Jonathan Sacks, Ali Gomaa and Desmond Tutu, exhibited at St Martin-in-the-Fields; book published by Brepols. Founder, Khadija Saye Arts Programme at IntoUniversity, addressing underrepresentation of Black and minority ethnic communities in the creative industries. Principal Artist on The World Reimagined, a UK-wide public art project on racial justice and the legacy of the transatlantic slave trade. Co-founder and Chair, Sophia Point Rainforest Research Centre, Guyana. Biography Allyship has become one of the most used and least understood words in the workplace. Many leaders have signed up to it in principle while still being unsure what it asks of them in practice. Green’s work begins in that gap. Drawing on a decade of direct access to the figures who define modern leadership and faith, she treats allyship as something senior leaders do, not something they declare. Her portrait series In Seven Days… documented Barack Obama’s 2008 presidential campaign from the Democratic Convention through to the inauguration. Sets are held by the Smithsonian National Portrait Gallery, the Metropolitan Museum of Art, the Library of Congress and the Obama Presidential Center. A second body of work, Encounters, sat her across the table from Pope Francis, the Dalai Lama, Desmond Tutu, Justin Welby and Jonathan Sacks. The accompanying book, Encounters: The Art of Interfaith Dialogue, was published by Brepols. Beyond the studio, Green has built institutions for the conversation she leads on stage. She co-founded the Diaspora Pavilion at the 57th Venice Biennale, featuring twenty-two artists from culturally diverse backgrounds, and founded the Khadija Saye Arts Programme at IntoUniversity in memory of her mentee, the artist Khadija Saye, who died in the Grenfell Tower fire. As Principal Artist on The World Reimagined, she created public work confronting the legacy of the transatlantic slave trade across the UK. For senior teams, the value is that Green has spent twenty years studying how leaders actually behave around questions of identity, power and faith. She does not arrive with a framework borrowed from elsewhere. She arrives with primary observation, recorded in works that now sit inside the national collections of two countries. Key speaking topics Allyship as leadership practice Identity, race and power in organisations Inclusive leadership Visual storytelling and narrative change Diversity in the creative industries Representation and institution-building Interfaith dialogue and leadership Ideal for Chief executives, CHROs and DEI leads rebuilding inclusion strategy after the post-2020 backlash. Boards and executive committees setting tone on identity, representation and culture. Senior leadership conferences in financial services, professional services, media and the public sector. Cultural institutions, universities and faith-based organisations working on representation and access. Audience outcomes A clearer working definition of allyship, expressed as behaviours leaders can hold each other to. A direct view of how high-stakes leaders, political and religious, handle identity and power in practice. A sharper sense of how visual culture and representation shape what an organisation looks like from the outside. Practical reference points for inclusion work that has stalled or lost credibility internally.

Why organisations work with Naomi Sesay She has run inclusion from inside the commissioning machine of a major UK broadcaster, not as an external consultant, so her advice carries the weight of decisions she has actually had to make and defend. Her training portfolio inside FTSE 100 clients and at Google, YouTube, NBC Universal, Deloitte and Lloyds Bank means she has tested her approach against the realities of regulated, scaled corporate environments. She frames inclusion as a leadership capability tied to commercial output, drawing on a 30-year broadcasting career where audience, talent and brand decisions were never separable. She brings a builder’s perspective on equity through her Sierra Leone smart-city project, which gives keynotes a concrete reference point beyond the standard DEI canon. Biography highlights Head of Creative Diversity, Channel 4, 2022 to 2025; previously On Screen Diversity Executive and Interim Head of Diversity & Inclusion at the broadcaster. Earlier television career as Producer, Director and Presenter at MTV News, and among the early producers on Channel 4’s Big Brother. Former Head of Innovation and Diversity, Media Trust. Senior Lead Trainer in Race Fluency and Inclusive Leadership with APS Intelligence, delivering programmes inside FTSE 100 organisations. Training and keynote work for Google, YouTube, NBC Universal, Amazon, Deloitte, Lloyds Bank, Warner Bros, Viacom, UN Women, Harvard Medical School and the Met Police. Fellow of the Royal Society of Arts; author of The Human Upgrade: The Power to Create Your Future; leads a female-centric sustainable smart-city project in Sierra Leone. Biography Most diversity work in large organisations is built by people who have never had to make a commissioning decision, hire a senior leader, or sign off a brand campaign. The view from inside those rooms is different. It is harder to be theoretical when the choice is in front of you and the budget is real. Naomi Sesay spent three years as Head of Creative Diversity at Channel 4, with two earlier spells at the broadcaster as On Screen Diversity Executive and Interim Head of Diversity & Inclusion. Her remit covered commissioning, training, talent and the broadcaster’s relationships with culturally and ethnically diverse creative communities across the UK. Before Channel 4 she ran innovation and diversity at Media Trust, and worked at APS Intelligence as a senior trainer in race fluency and inclusive leadership for FTSE 100 clients. Her television career started at MTV News during the channel’s European peak as a producer, director and presenter, and continued through one of the original production teams on Channel 4’s Big Brother. That broadcasting grounding shapes the way she talks to corporate audiences. Inclusion is not framed as a values statement; it is framed as an editorial, hiring and commercial discipline that decides which work gets made and which people get heard. Outside the broadcaster she is a Fellow of the Royal Society of Arts, author of The Human Upgrade: The Power to Create Your Future, and leads a network of architects and investors developing a female-centric sustainable smart city in Sierra Leone. The combination gives her keynotes for Google, Deloitte, UN Women, Harvard Medical School and others a practical edge: she has built things, not only advised on them. Key speaking topics Inclusive leadership Diversity, equity and inclusion in practice Cultural intelligence Creative industries and representation Emotional intelligence for senior teams Storytelling and human connection Social enterprise and equitable city design Ideal for CHROs, chief people officers and heads of DEI under pressure to show operating impact, not statements. Boards and ExCos reassessing inclusion strategy after political shifts and ESG scrutiny. Commissioning, editorial and creative leaders in media, entertainment, publishing and advertising. Senior leadership programmes inside FTSE 100 and equivalent corporates rebuilding inclusive leadership capability. Audience outcomes A clearer test for distinguishing inclusion that changes decisions from inclusion that performs them. Specific language for talking to senior leaders about race, identity and culture without retreating into either jargon or platitude. Working examples from broadcasting, FTSE 100 corporates and global brand environments that translate into the audience’s own commissioning, hiring and team practices. A way to connect inclusive leadership to commercial output, audience reach and talent retention rather than to compliance reporting.

Why organisations work with Rafe Offer He has run brand portfolios at the scale most marketers only study, including a $1.2 billion Coca-Cola business and a Disney adult merchandise category that grew from $50m to $800m under his marketing leadership. He turned a single concert in a North London flat into Sofar Sounds, a venture-backed live music network operating in over 300 cities, with $40 million raised and partnerships with Airbnb and Uber. He works on the seam between brand and community, which is where most companies now have to compete and where most marketing leaders lack practical playbooks. His career spans the corporate brand machine and the founder seat, so the same talk holds up in front of a CMO at a listed business and a scale-up CEO with a board to convince. Biography highlights Founder and Founder-Chair of Sofar Sounds, the global live music community founded in London in 2009. Former Director of Global Marketing, Disney Consumer Products, leading worldwide marketing for a $12bn licensing business. Former Global Marketing Director, The Coca-Cola Company, with responsibility for $1.2bn in stores, attractions, events and licensed merchandise. Former Director of Innovation, Diageo. Founder of “this & that,” a community and tech start-up focused on the practice of dialogue. Sofar Sounds named “one of the top new brands in America” by New York Magazine and described as a “quiet revolution” by The Guardian. Biography A live concert in a North London flat in 2009, eight friends invited to listen to a single performer, became the seed of Sofar Sounds. From that evening, Rafe Offer built a global live music network now operating in more than 300 cities, with about $40 million raised across three funding rounds and partnerships with Airbnb and Uber. New York Magazine called it one of the top new brands in America. The unusual part of his career is the route in. Before Sofar, Offer ran the Mickey Unlimited adult merchandise programme at Disney, where the “having fun never goes out of style” campaign helped grow that category from $50m to $800m. He went on to lead worldwide marketing for Disney Consumer Products’ $12bn licensing business, then ran a $1.2bn Coca-Cola portfolio of stores, events and licensed merchandise as Global Marketing Director, before taking a Director of Innovation role at Diageo. That sequence, big-brand operator turned founder, is what gives his perspective its weight. He has built community-led growth from scratch and run brand P&Ls at industrial scale. He talks credibly to a CMO worried about declining ad efficiency and to a founder trying to convert a passionate audience into a fundable business. His more recent venture, this & that, is a community and tech start-up built around the practice of dialogue. It extends the through-line of his work: how organisations earn the right to people’s attention, and how that attention becomes commercial substance. Key speaking topics Brand building in the era of community Customer experience as a growth engine Scaling a start-up from idea to global brand Marketing and innovation inside large organisations Company culture in entrepreneurial businesses Fundraising and commercialising a community brand Ideal for CMOs and brand leaders rebuilding marketing for a low-trust, low-attention environment Founders and scale-up CEOs converting community traction into investable growth Customer experience and innovation leads inside large consumer businesses Boards reviewing brand and growth strategy in consumer-facing categories Audience outcomes A clearer view of why community has become the central question for consumer brands, with examples from Sofar, Disney and Coca-Cola Specific lessons on running a global brand portfolio at scale, drawn from leading $1.2bn at Coca-Cola and $12bn licensing at Disney A founder’s account of what investors actually fund in a community-led business Practical detail on how culture and customer experience interact in fast-growing companies

Why organisations work with Mohsin Zaidi He speaks about inclusion from inside the institutions that struggle most with it: the English Bar, the UK Supreme Court, magic-circle law, and a global strategic advisory firm. The argument carries because the credentials are the audience’s own. A Dutiful Boy is the only memoir to win both the Lambda Literary Award and the Polari First Book Prize while also being named Book of the Year by The Guardian, GQ and New Statesman. That literary standing changes how a corporate audience receives a personal story. His subject is the specific friction between social mobility, faith, race and sexuality, not a single identity strand. Useful for organisations whose inclusion conversations have plateaued on single-axis framing. He has done the unglamorous work alongside the writing: trustee of Stonewall, former board member of London Pride, named on The Lawyer Hot 100 and the FT future LGBT leaders list. The advocacy is institutional, not performative. He translates lived experience into questions a leadership team can act on, particularly on mental health stigma in ethnic minority communities, where most corporate wellbeing programmes are weakest. Biography highlights Author of A Dutiful Boy (Penguin, 2020), winner of the Lambda Literary Award and the Polari First Book Prize. Book of the Year selections from The Guardian, GQ, New Statesman and Attitude. BA Law with European Legal Studies, Keble College, Oxford; qualified as a solicitor at Linklaters and a New York attorney. Judicial Assistant to Lord Sumption and Lord Wilson at the UK Supreme Court; criminal barrister at 6 King’s Bench Walk. Management consultant at Hakluyt & Company since 2021. Trustee of Stonewall; Financial Times top future LGBT leader; The Lawyer Hot 100. Biography Walthamstow to Keble College, Oxford was the first improbable journey. Linklaters, then the UK Supreme Court as Judicial Assistant to Lord Sumption and Lord Wilson, then the criminal Bar at 6 King’s Bench Walk, were the next. The institutions Mohsin Zaidi passed through are the same institutions that most struggle to retain people who look and sound like him. A Dutiful Boy, published by Penguin in 2020, is the memoir of how those journeys actually felt from the inside. It won the Lambda Literary Award and the Polari First Book Prize, and was named Book of the Year by The Guardian, GQ, New Statesman and Attitude. The literary reception matters because it sets the register: this is not a corporate diversity talk dressed up as a story. The argument Zaidi makes to organisations is narrow and useful. Single-axis inclusion frameworks (race, or class, or sexuality, or faith) miss what most people from minority backgrounds actually carry into work, which is the interaction effect. He is direct on mental health stigma inside ethnic minority communities, an area corporate wellbeing programmes routinely under-serve. He is a trustee of Stonewall and a former board member of London Pride, so the institutional knowledge sits alongside the personal one. Since 2021 he has been a management consultant at Hakluyt & Company, alongside his writing and advocacy. The combination is what makes the work travel into senior commercial rooms: he is asking the same questions the partners and executives in front of him are asking, from a position that takes their context seriously. Key speaking topics Intersectionality at work Social mobility in professional services Mental health stigma in ethnic minority communities LGBTQ+ inclusion in conservative cultures Race, faith and workplace identity Belonging and authenticity in elite institutions Ideal for CHROs, heads of D&I and culture leads at professional services firms Law firm and financial services leadership audiences working on retention of minority talent ERGs, Pride networks and multicultural networks at large corporates Executive committees reviewing the substance, rather than the optics, of their inclusion programmes Audience outcomes A clearer view of how race, faith, class and sexuality interact in the daily experience of minority staff. Specific language for talking about mental health in communities where the topic is stigmatised. A sharper sense of why retention of senior minority talent stalls in firms that recruit well. Permission for senior leaders to engage personal identity as a leadership question, not a compliance one.

Why organisations work with Laura Bates Over 200,000 firsthand testimonies collected through the Everyday Sexism Project give her an evidence base on workplace and institutional sexism that no consultancy or HR function can replicate. Two years of undercover research inside incel, pickup-artist and men’s rights forums, published as Men Who Hate Women, means she can speak credibly about how online radicalisation enters workplaces through younger employees and customers. Her work has produced operational outcomes, not just commentary: Facebook policy changes on rape and abuse content, sexual consent education added to the national curriculum, and revised British Transport Police protocols on sexual violence. She translates a politically charged subject into language senior leaders can act on, with the credibility of a BEM, a Royal Society of Literature fellowship and ten years of reporting in The Guardian and The New York Times behind her. Biography highlights Founder of the Everyday Sexism Project, with over 200,000 testimonies collected globally since 2012. Author of Everyday Sexism (shortlisted for Waterstones Book of the Year), Sunday Times bestseller Girl Up, Men Who Hate Women, and Fix the System, Not the Women. British Empire Medal in the 2015 Queen’s Birthday Honours for services to gender equality. Fellow of the Royal Society of Literature; Honorary Fellow of St John’s College, Cambridge; Vice President of the Hay Festival. Regular contributor to The New York Times and The Guardian; named one of the BBC’s inaugural 100 Women and Woman of the Year by Cosmopolitan, Red and The Sunday Times Magazine. Recipient of the Internet and Society Award from the Oxford Internet Institute alongside Sir Tim Berners-Lee. Biography Workplace sexism is rarely a single visible incident. It is the accumulation of small, normalised behaviours that policies on paper do not catch, and that employees, especially women and younger staff, stop reporting because they have learned reports go nowhere. The Everyday Sexism Project, founded in 2012, was built to make that accumulation visible. More than 200,000 testimonies later, it has become one of the largest qualitative datasets on gender inequality in existence. The project’s founder, Laura Bates, has spent over a decade translating those testimonies into work that organisations can use. Her books, Everyday Sexism, Girl Up, Misogynation, Men Who Hate Women and Fix the System, Not the Women, move from individual experience to institutional pattern. The work has produced concrete policy outcomes: Facebook revised its rules on rape and abuse content, sexual consent education entered the national curriculum, and British Transport Police updated how it handles reports of sexual violence on public transport. A second strand of her work is investigative. For Men Who Hate Women, Bates spent two years undercover in incel, pickup-artist and men’s rights forums, mapping how extreme misogyny is now produced and distributed online. That work matters for organisations because the audience for it is in classrooms now and entering workforces within a few years; HR leaders and school heads cannot afford to be unfamiliar with it. The credentials are serious. A British Empire Medal in 2015 for services to gender equality. Fellow of the Royal Society of Literature. Honorary Fellow of St John’s College, Cambridge. Vice President of the Hay Festival. Regular columns in The New York Times and The Guardian. The Internet and Society Award from the Oxford Internet Institute, shared with Tim Berners-Lee. The work has been judged on substance by serious institutions, which is what allows a sceptical executive committee to take the argument seriously. Key speaking topics Everyday sexism and institutional inequality Workplace harassment and bystander response Male allyship and positive masculinity Online misogyny, incels and the manosphere Gender, consent and education Media representation of women Ideal for CHROs, heads of DEI and culture leads designing policy that will hold up under scrutiny Senior leadership teams and boards examining harassment, retention and reputational risk Heads of school, university leadership and education policymakers Internal employee networks and male allyship programmes inside large organisations Audience outcomes A clearer picture of how harassment patterns form in their own organisation, drawn from the largest qualitative dataset on the subject. Specific language for talking to men about allyship without defensiveness shutting the conversation down. A working understanding of incel and manosphere content that is influencing employees, students and customers. Confidence to challenge policies and processes that look good on paper but fail in practice.

Why organisations work with Karen Blackett She ran WPP in the UK during the COVID turnaround, responsible for around US$2 billion of revenue and 13,000 people, which gives her authority on what cultural change at FTSE scale actually requires. During her five years as CEO of MediaCom UK, ethnic diversity moved from 11% to 19% and women in senior management reached 44%, the kind of attributable shift most leadership talks cannot reference. As the UK government’s Race Equality Business Champion under the Race at Work Charter, she has worked across sectors on the specific mechanics of progression, not the rhetoric of inclusion. Her current Diageo board seat and her co-founder role at the Black Equity Organisation give her a live view of how the same questions land in a FTSE 10 boardroom and in national civil society. Biography highlights Former UK President, WPP, with responsibility for around US$2 billion of revenue and 13,000 people. Former CEO of MediaCom UK and CEO of GroupM UK; MediaCom named Campaign Agency of the Year in 2013 and 2014 under her leadership. Non-Executive Director, Diageo plc, since June 2022; member of the Nomination and Remuneration Committees. Non-Executive Director, Cabinet Office Board; previously UK Race Equality Business Champion under the Race at Work Charter. Co-founder, Black Equity Organisation (2021), alongside David Lammy, David Olusoga, Kwame Kwei-Armah, Ric Lewis and Dame Vivian Hunt. Chancellor of the University of Portsmouth, the first alumna to hold the position. Awarded CBE (2025) for services to Advertising and the Creative Industries; OBE (2014); first businesswoman to top the Powerlist. Biography Running a marketing services group of 13,000 people through a pandemic exposes whether a leader’s cultural language is operational or decorative. WPP UK was Karen Blackett’s brief for four years, with around US$2 billion of revenue under her remit and a workforce that needed to be both held together and pushed forward. She came to the role after running MediaCom UK as CEO, where the agency was named Campaign Agency of the Year in 2013 and 2014. The MediaCom record is the one she is most often asked about. Across her five years as CEO, ethnic diversity in the business moved from 11% to 19% and women in senior management reached 44%. Those numbers are unusual because they exist at all. Most senior leaders speaking on culture cannot point to a specific business they changed by a specific amount. That track record is why government and boards now use her. She was appointed UK Race Equality Business Champion in 2018 by Prime Minister Theresa May, working through the Race at Work Charter with Business in the Community. She sits on the Cabinet Office Board as a Non-Executive Director, and on the Diageo board as a Non-Executive Director, where she is a member of the Nomination and Remuneration Committees. In 2021 she co-founded the Black Equity Organisation with David Lammy, David Olusoga, Kwame Kwei-Armah, Ric Lewis and Dame Vivian Hunt, an independent national civil rights body for Black Britons. She was awarded an OBE in 2014 and a CBE in the 2025 King’s New Year Honours. She was the first businesswoman to top the Powerlist of Britain’s 100 most influential Black people, in 2015. Key speaking topics Leadership at scale through periods of disruption Culture as an operating system, not a statement Inclusion as a measurable business outcome Board-level race equity and the Race at Work agenda Future of work in marketing and creative industries Brand, growth and consumer change Ideal for CEO and board audiences considering how to make culture or inclusion commitments measurable CHROs, CPOs and group HR directors responsible for senior progression data Marketing and communications leadership teams in FTSE-scale businesses Networks and councils focused on Black leadership progression in UK corporates Audience outcomes A board-level frame for treating culture as part of operating performance rather than a separate workstream. A specific worked example of how senior leadership composition changes when progression mechanics are redesigned. A clearer view of where Race at Work Charter commitments most often fail and what holds them in place. Sharper language for talking about inclusion in a contested external environment without retreating to compliance speak.