
Rachel Botsman
- Author •
- Celebrity •
- Futurist •
- TED Speaker •
- Thinkers50 Speaker
Rachel Botsman is a leading expert on trust in the modern world. She has been recognized as one of the world’s 30 most influential management thinkers.
Rachel Botsman's videos
What Rachel Botsman's clients say
"Rachel scored 5 out of 5 from all participants that completed the post event survey"
"A huge thank you for delivering a stellar session yesterday. I personally found it insightful, practical and incredibly valuable and the feedback we received has been absolutely superb."
"Her presentation was super interesting, interactive and we were able to gain a lot that can be implemented in the working world."
"What a session! We got some really positive feedback about the content but also about the virtual repport that you managed to create."
"She kept our 2000 delegates on the edge of their seats for over an hour, not only with the quality of her content but also with her humour and engaging style."
"Rachel’s talk both provoked and inspired, setting off an active conversation that continues to this day and worldwide within the company."
"Not one single day has gone by since the event without external and internal commendations on her engagement with our audience. Her message really connected and impacted the entire audience."
"Rachel is a genuine world class speaker who knows how to stir thinking and encourage an audience to open their minds."
"Rachel’s insightful session was engaging and authentic. She really made a personlised connection. The informal, open-ended format and seamless online experience allowed our audience to ask questions and engage in a lively conversation with her."
Available for
Languages:Â
- English
Rachel Botsman's 2025 biography
Rachel Botsman’s background
Rachel Botsman is a leading expert on trust in the modern world.
She is known for identifying ground-breaking paradigm shifts in business and society. She has been recognized as one of the world’s 30 top management thinkers by Thinkers50, one of the Top 10 most influential voices on LinkedIn, and honoured as a Young Global Leader by the World Economic Forum. Her TED talks have been viewed more than five million times.
Rachel is the author of two critically acclaimed books, What’s Mine is Yours and Who Can You Trust?, that have been translated into 14 languages.
Her writings on trust have been widely published in the Guardian, Financial Times, The New York Times, Harvard Business Review, and Wired. Through her popular newsletter, Rethink with Rachel, she engages with a community of over 65,000 subscribers every week.
Rachel is known for her clear insights and warm storytelling and is often voted as the audience’s favourite speaker at events. Speaking and advisory clients include Adobe, Google, Xero, PwC, Goldman Sachs, Salesforce, Chicago Fed Reserve, Barclays and the Bank of England. She teaches entrepreneurs and leaders at Oxford University, Saïd Business School and created the first courses on trust in the digital world.
Rachel has lived and worked on four continents, giving her a global perspective on the most critical issues of our time. She now lives in Oxford with her husband, two children and dog.
Awards
- Top 100 Most Creative People in Business, Fast Company
- Women of the Year, ‘The Progressive Voice’ InStyle
- ‘10 Ideas That Will Change the World’, Time
- World’s Top 30 Management Thinkers, Thinkers50
- Breakthrough Idea Award, Thinkers50
- Top 10 Most Influential Voices, LinkedIn
- HR Most Influential Thinkers, HR Magazine
- Top 20 Speakers in the World, Monocle
- Young Global Leader, World Economic Forum
- Finalist, CEO Book Awards
- Finalist, ‘Embracing Change’, Business Book Awards
- Finalist, Interview of the Year, British Podcast Awards
Rachel Botsman's 2025 talks & topics
Rethinking Trust
Trust is both the foundation and the result of strong relationships. It is fundamental to meaningful interactions with employees and customers. Yet, there are misconceptions about how trust really works. How do you earn trust in the early stages of a relationship and sustain it over time? What does it mean to be a trustworthy leader or brand? Does transparency lead to more trust? Can trust be fixed when it breaks down? In this session, Rachel will help participants rethink what trust is and why it’s so critical in the digital age.
Please note that this keynote can be customized to focus on leadership, culture or innovation. e.g., ‘Rethinking Trust & Leadership.’
Rethinking Trust: Design & Innovation
Why do some innovations fail, and others succeed? Trust is often the key differentiator. You can only get people – employees or customers – to use a new product or service if they’re willing to take what Rachel calls a ‘trust leap’ – to take a risk to do something new or different. Based on a decade of research and teaching with Fortune 500 companies and start-ups – Rachel will map out the principles of how you ‘Design for Trust’ in ways that help new ideas succeed. She also shares how designers, entrepreneurs and leaders can improve practices to ensure new technologies are trustworthy.
Trust and The Future of Work
A profound trust shift is happening in our workplaces – the old hierarchal rules of trust are no longer relevant. As employee and cultural dynamics evolve faster than ever before, how can we lead with trust amid all this uncertainty and flux? What does it take to be a trustworthy leader? In this talk, Rachel explains the trust shift underway and how leaders can navigate and adapt to new employee expectations.
Rethinking Trust and Culture
Trust is fundamental to a high performing teams and cultures. It provides people with a sense of belonging and a feeling of safety. However, with the dynamics of teams in a state of flux, there are many questions around how best to keep people connected and engaged. How can people feel more trusted to take risks? How can trust enable disagreement and difficult conversations? And what does a high trust culture look like in the modern world? In this session, Rachel will help participants rethink what trust is and why it’s critical to learning and growth at work.
Fireside and panel topic – AI’s Trust Problem
As AI rapidly expands its role in our lives, an important question is being asked: what level of trust can – and should – we place in AI systems? Renowned trust expert Rachel Botsman brings a different perspective to panels and leadership discussions on what trusting AI really means. She will explain why we need to think differently to earn and maintain trust in AI – and propose how we can make AI systems more trustworthy.
Rethinking Trust At Work
Trust is both the foundation and the result of a strong culture, and it’s fundamental to creating a better world of work. Yet, with the dynamics of teams in a state of flux, it has never been more challenging to keep people connected, engaged and aligned with company values – and with each other. In this dynamic keynote, leading expert Rachel Botsman will challenge your assumptions and reframe how trust really works. You’ll walk away with clear frameworks and actionable ideas on how to put trust at the heart of your leadership and culture.
Leading With Trust Through Uncertainty
How do we lead with trust amid all this uncertainty and flux? In this keynote, leading expert Rachel Botsman reveals how leaders can develop a ‘confident relationship with the unknown’: the essence of trust. She explains why we need to rethink our assumptions about what makes a trustworthy leader, including why being comfortable with doubt and humility are critical skills for the 21st century.
Designing and Innovating With Trust
Why do some innovations fail and others succeed? Trust is the key differentiator. You can only get people – employees or customers – to use a new product or service if they’re willing to take a ‘trust leap’ – to take a risk to do something new or different. Based on a decade of research and teaching with Fortune 500 companies and start-ups – Rachel Botsman will map out the principles of how you get teams to design for trust in ways that help new ideas succeed and be trustworthy. She also shares how designers, entrepreneurs and leaders can improve practices to consider the unintended consequences of new technologies.