Change Management

Why organisations work with Léa Steinacker Her “Code Capital” framework, developed through her University of St. Gallen doctorate and published by Nomos Verlag, gives executive teams a structured way to analyse what is embedded in AI systems from design through deployment, something most AI governance conversations currently lack. Her peer-reviewed research covers specific, contested AI applications, including cross-national surveys of facial recognition acceptance published in Government Information Quarterly and Public Understanding of Science, which gives her arguments empirical grounding rather than assertion. Her 2024 book co-authored with Prof. Dr. Miriam Meckel (Rowohlt Verlag) reached both the Spiegel and Manager Magazin bestseller rankings, evidence that her framing of AI’s organisational and societal consequences resonates with senior business audiences, not only specialist ones. As co-founder of ada Learning, which has equipped thousands of employees from DAX companies, SMEs, and governments with AI transformation skills, she has tested her frameworks inside major institutions at scale, not only described them from the outside. Board-level experience at Weleda AG and active leadership as CEO of GaiaLogic AG mean her perspective on AI governance comes from someone directly accountable for it, not only someone who analyses it. Biography highlights PhD from the University of St. Gallen; doctoral thesis “Code Capital” published as an academic monograph by Nomos Verlag (2022) Co-author with Prof. Dr. Miriam Meckel of “Alles überall auf einmal” (Rowohlt Verlag, 2024), ranked on both the Spiegel and Manager Magazin bestseller lists; published in English as “Everything Everywhere All At Once: How Artificial Intelligence Impacts Our World” and in Korean CEO of GaiaLogic AG; co-founder and former Executive Chairwoman of ada Learning GmbH, which has equipped thousands of employees from DAX companies, SMEs, and governments with AI transformation skills Member of the Board of Directors of Weleda AG; former member of the AI Advisory Board of Ringier AG Lecturer at the University of St. Gallen, teaching “Social and Economic Impacts of Artificial Intelligence” Peer-reviewed publications in Government Information Quarterly, Electronic Markets, Public Understanding of Science, and Data and Policy (Cambridge Core) Degrees from Princeton University (A.B.), Harvard Kennedy School of Government (MPP), and the University of St. Gallen (PhD) Forbes 30 Under 30 Europe; Medium Magazine Top 30 Under 30 Journalists; BCG Thought Leader; Atlantik-Brücke Young Leader; Munich Young Leader (Munich Security Conference and Körber Stiftung); Henry Richardson Labouisse Prize, Princeton University Biography Organisations moving quickly on AI adoption are finding that their governance structures are not keeping pace. Boards are increasingly accountable for what AI systems do to their decisions and their people, yet most lack the analytical frameworks to evaluate it. Léa Steinacker has spent a decade building exactly those frameworks. Her doctoral research at the University of St. Gallen produced Code Capital, a sociotechnical framework for analysing AI systems from design through deployment. Published by Nomos Verlag in 2022, it gives leaders a structured way to identify what AI systems actually contain, from design assumptions to deployment risks. Her peer-reviewed work, covering facial recognition adoption across four countries and published in journals including Government Information Quarterly and Public Understanding of Science, brings empirical grounding to arguments that too often stay at the level of principle. Her 2024 book with Prof. Dr. Miriam Meckel (Rowohlt Verlag) became an immediate Spiegel and Manager Magazin bestseller and was subsequently translated into English and Korean. It moved the question of what AI means for people, organisations, and societies from ethical debate into practical leadership conversation. She now carries that perspective directly into practice as CEO of GaiaLogic AG and as a lecturer at the University of St. Gallen. As a member of the Board of Directors of Weleda AG, her perspective on AI governance is shaped by institutional accountability, not only academic analysis. She co-founded ada Learning, which has equipped thousands of employees from DAX companies, governments, and civil society organisations with AI transformation skills. She holds degrees from Princeton University, the Harvard Kennedy School of Government, and the University of St. Gallen. Key speaking topics AI governance and responsible deployment The societal and organisational implications of AI Code Capital and sociotechnical analysis of AI systems AI regulation and the European policy framework Workforce transformation and AI readiness Human-AI collaboration and decision-making AI and the future of knowledge work Ideal for Boards and C-suite executives evaluating AI governance and accountability structures Chief Technology Officers, Chief Digital Officers, and transformation leads navigating AI adoption Policy, legal, and compliance teams working on AI regulation and enterprise risk Senior HR and people leaders managing workforce readiness and AI-driven organisational change Audience outcomes A framework, grounded in the Code Capital model, for evaluating what AI systems do to organisations beyond their stated technical capabilities Clearer understanding of where AI governance risk accumulates before it becomes visible at board level Practical grounding in European AI regulation and what it means for organisational decision-making and liability A more precise vocabulary for asking the right questions about AI in leadership and governance contexts Greater clarity on how to structure workforce readiness initiatives that treat AI transformation as an organisational challenge, not only a skills one

Why organisations work with Philip Keil He brings the operating discipline of Crew Resource Management, the framework airlines use to prevent crew failure under pressure, into language a leadership team can actually apply on Monday morning. He has been the captain in command during a genuine in-flight emergency with nearly 200 passengers on board, so his content on composure and decision-making is grounded in a specific event, not a hypothetical. His books You are the pilot! and The inner compass give him a published position on intuition and self-leadership, which extends a keynote into a longer programme for executive development. He delivers in English and German at a senior corporate level across more than 20 countries, which suits multinational audiences without an interpreter compromise. He is an active TV aviation expert in Germany, which means he is fluent at explaining technical environments to non-technical audiences without losing the senior register. Biography highlights Qualified as a Lufthansa-trained airline pilot at 22, one of the youngest in Germany. Over 9,000 hours of commercial flying across four continents. Author of You are the pilot! (2019) and The inner compass (2022). Listed in Europe’s TOP 100 Excellent Keynote Speakers since 2017. Two-time nominee for the Red Fox Award, Germany’s Keynote Speaker of the Year (2019, 2020). Recurring aviation expert across ZDF, RTL, Pro 7, Sat.1, WELT, and ntv. Biography The aviation industry has spent four decades engineering away a single problem: capable people, working together, still making fatal decisions. The framework that emerged is called Crew Resource Management, and it is the operating discipline behind the modern cockpit. It assumes that a senior captain can be wrong, that a junior co-pilot must be heard, and that error must surface before it compounds. Philip Keil works inside that framework professionally. He qualified as an airline pilot at 22 after training at Lufthansa in Bremen, and has since logged more than 9,000 flying hours over four continents. On 24 February 2009 he was the captain in command when a routine flight with around 200 passengers became an emergency landing, an event he has used as the empirical anchor for his work on composure and decision-making ever since. His books extend the cockpit material into something more useful for a senior leader. You are the pilot! (2019) is a study in self-leadership and confidence under load. The inner compass (2022) addresses the role of intuition in high-stakes decisions, the part of judgement that does not appear on a spreadsheet. Both have given him a published intellectual position rather than a single-incident speaker hook. That position has been recognised commercially. Keil has been listed in Europe’s TOP 100 Excellent Keynote Speakers since 2017, was nominated as Germany’s Keynote Speaker of the Year in 2019 and 2020, and is the recurring aviation voice across the major German broadcasters. He works in English and German, which is what a multinational leadership audience actually needs. Key speaking topics Decision-making under pressure Crew Resource Management for executive teams Error culture and accountability Self-leadership and composure Crisis communication and command Team coordination across hierarchy Ideal for Executive committees and boards facing high-consequence decisions under time pressure COOs, CHROs, and operational leaders rebuilding accountability and error reporting culture Leadership development programmes for newly appointed senior managers Safety-critical, regulated, or operationally complex industries (aviation, energy, manufacturing, healthcare, financial services) Audience outcomes A working vocabulary from Crew Resource Management that they can apply to their own leadership meetings A specific model for how to surface bad news up a hierarchy before it becomes a crisis A clearer view of what composure looks like as an operational skill, not a personality trait A repeatable approach to making the next decision when the information is incomplete

Why organisations work with Dr Helena Boschi She brings neuroscience into the room with the credibility of someone who has sat on the executive side of HR. Senior roles at Shire Pharmaceuticals and Serono SA mean she speaks to leadership problems from inside, not from a lab. Her book Why We Do What We Do (Wiley, 2020) gives leadership teams a shared vocabulary for why people behave as they do under pressure, which lasts beyond the event. She works at the intersection of chronic stress and cognitive performance, an area most leadership speakers skim and few treat as a board-level risk. She is a member of the British Psychological Society and has built Chequered Leopard Ltd since 2004 specifically to translate peer-reviewed research into operational practice, not keynote theatre. She is unusually sharp on the behavioural cost of hybrid working: trust erosion, risk attitudes, attention, empathy. Useful for any leadership team still making assumptions about what remote does to a workforce. Biography highlights Founder of Chequered Leopard Ltd (since 2004), a consultancy applying neuroscience to leadership, change and workplace behaviour. Author of Why We Do What We Do: Understanding Our Brain to Get the Best Out of Ourselves and Others (Wiley, 2020). Former Vice President of Talent Management at Shire Pharmaceuticals. Former Corporate Director and Head of Global Organisation Development at Serono SA (now part of Merck KGaA). Member of the British Psychological Society. Research interests include the impact of chronic, work-induced stress on cognitive ability in the workplace. Biography Most change programmes fail on the same fault line. Leaders model behaviour as a matter of willingness, when the brain is actually running on threat detection, bias and habit. Helena Boschi has built a twenty-year practice around closing that gap, translating applied neuroscience into the decisions senior teams actually have to make. Her consultancy, Chequered Leopard Ltd, was founded in 2004 after senior corporate roles inside Shire Pharmaceuticals, where she was Vice President of Talent Management, and Serono SA, where she led global organisation development. That sequence matters. She is not a researcher who later discovered business. She ran the people function at scale in listed multinationals and turned to neuroscience because the tools available to her were not explaining what she was seeing. Her book Why We Do What We Do, published by Wiley in 2020, sets out how the brain communicates, remembers, attends, leads and decides, and what organisations can do to stop working against it. The work that sits beneath it, including her interest in chronic work-induced stress and cognitive function, informs keynotes on change, cognitive bias, psychological safety, hybrid working and innovation. She is a member of the British Psychological Society. The argument she leaves in the room is specific. Most of what organisations call a culture problem is a biology problem being asked to behave. Once leaders see that, the interventions change. Key speaking topics Applied neuroscience at work The neuroscience of change Cognitive bias and decision-making Psychological safety and fear at work Trust, risk and hybrid working The neuroscience of innovation Chronic stress and cognitive performance Neuroplasticity and cognitive agility in an AI-driven world Ideal for CEOs, executive teams and boards working through sustained change or transformation programmes. CHROs, CPOs and senior HR, talent and organisation development leaders. Leadership development and learning teams designing programmes for senior cohorts. Cross-cultural and international leadership groups operating in hybrid conditions. Audience outcomes A clearer picture of why people resist, withdraw or underperform during change, grounded in how the brain responds to uncertainty. Named cognitive biases leaders can spot in their own decisions and in the decisions their teams make for them. A practical read on what hybrid working is doing to trust, empathy and risk appetite inside their organisation. Specific behavioural levers for psychological safety, rather than slogans. Language and evidence leaders can take back into their own teams without needing to cite academic research.

Why organisations work with Chris Hirst He has actually run a 10,000-person global P&L. The leadership argument comes from a CEO seat, not a research role. He took Grey London from underperformer to a business that tripled in size and quadrupled profit in five years, then took Havas from also-ran to second in Campaign Magazine’s global rankings in three. That is the exact operating story most boards are asking for. No Bullsh*t Leadership won UK Business Book of the Year, an independently awarded credential rather than self-published positioning. The argument now runs across three books, on leadership, change, and career, together selling more than 100,000 copies in seven languages. His content travels into operating environments because it was built for one. Recent clients include Google, PepsiCo, PwC, Deloitte, Nissan, and Warner Music Group. He gives leadership teams a shared language for the small, repeatable behaviours that determine whether change actually happens, not another model to put on a slide. Biography highlights Former Global CEO, Havas Creative Group, leading more than 10,000 people across more than 100 countries. Took Havas from also-ran to second in Campaign Magazine’s global network rankings in three years; shortlisted by Campaign as Global CEO of the Year, 2022. Former UK CEO of Grey London (WPP); the agency tripled in size and quadrupled profit during his tenure. Author of three books, No Bullsht Leadership (UK Business Book of the Year 2020), No Bullsht Change, and Indispensable (Pan Macmillan), together selling more than 100,000 copies in seven languages. Host of the No Bullsht Leadership podcast (with Intelligence Squared), more than 500,000 downloads, and founder of the No Bullsht Leadership Academy. Now a Fractional Chair and Non-Executive Director to scaling companies; graduate of Brasenose College, Oxford (Engineering Science) and Harvard Business School’s Advanced Management Program. Biography Grey London was a struggling agency inside WPP when Chris Hirst took over as UK CEO. Five years later it had tripled in size and quadrupled profit. He then ran Havas Creative Group globally, more than 10,000 people across more than 100 countries, taking the network from also-ran to second in Campaign Magazine’s global rankings in three years. Campaign shortlisted him as Global CEO of the Year in 2022. That operating record is the foundation of his leadership work. No Bullsht Leadership, published by Profile Books in 2019, was named UK Business Book of the Year 2020. It argues that leadership is a small set of repeatable behaviours, not a personality type, and is written for people running things rather than studying them. The argument now runs across three books, No Bullsht Leadership, No Bullsht Change, and Indispensable, together selling more than 100,000 copies in seven languages. It also reaches a podcast made with Intelligence Squared, a monthly Management Today column, and the No Bullsht Leadership Academy. Organisations that have worked with him include Google, PepsiCo, PwC, Nissan, and Warner Music Group. He still runs businesses too, now as a Fractional Chair and Non-Executive Director to scaling companies. What he gives a serious audience is rare on the leadership circuit: a former Global CEO who reduces leadership to behaviours a team can use the same week. His own equation, Impact equals Clarity times Action, is the spine of it, tested across more than a decade of running businesses and a billion-dollar global P&L. Key speaking topics Practical leadership and decision-making Leading transformational change Building high-performing cultures Turnaround and growth leadership Leading teams through AI-driven change Executive presence and credibility The behaviours of effective CEOs Ideal for CEOs, CHROs and executive teams running through restructure or growth Senior leadership populations inside large organisations rebuilding culture High-potential leadership programmes and talent cohorts Boards and partner groups in professional services and agencies Audience outcomes A working definition of leadership stripped of jargon and slogans His core equation for impact, Clarity times Action, and what it means when either side falls to zero A way to read culture as the behaviour of leadership, not a values poster, and to spot a culture problem before it becomes a performance one The 40/70 rule for making decisions without waiting for complete information A direct, occasionally uncomfortable challenge to current leadership habits

Why organisations work with John Ridding He ran the playbook the rest of the news industry copied. The FT moved to a paywall in 2002, a metered model in 2007, and trial-led subscriptions in 2015, reaching one million subscribers in 2019 and 2.9 million paying users by 2023. He brings the inside view of a cross-border acquisition that worked. The 2015 sale of the FT from Pearson to Nikkei is one of the cleanest examples of a Japanese parent acquiring a Western media asset without breaking it. He has signed the first UK national publisher licensing deal with OpenAI, which gives him a current operator perspective on how content businesses negotiate with foundation model companies, not a commentator’s view. He spent 35 years inside one institution and ran it for almost 20. That tenure is unusual at his level and gives him a coherent argument about long-horizon transformation rather than a sequence of quarterly bets. Biography highlights Chief Executive Officer of the FT Group, May 2006 to June 2025. Special Executive Director of Nikkei, parent company of the Financial Times since 2015. Honorary Chairman of the Financial Times following his transition from CEO. Previously Publisher of FT Asia and Chairman of Pearson Asia, 2003 to 2006. Foreign correspondent for the FT in Seoul, Paris and Hong Kong, with reporting from China, Japan, India and Indonesia. First-class honours degree in Philosophy, Politics and Economics, Oxford University. Biography The reader-revenue model now treated as orthodoxy across global news media did not exist as a serious commercial strategy when the Financial Times began charging for online journalism in 2002. The decision was contested inside the building and dismissed outside it. Two decades later, it is the model the New York Times, the Washington Post and most of the European broadsheets have adopted in some form. John Ridding ran that experiment to scale. As CEO of the FT Group from 2006 to 2025, he took the paper from print-led economics to a paying audience of 2.9 million and revenues of GBP 500m, with more than two-thirds of revenue from digital subscriptions. The headline numbers matter, but the operating choices behind them are what executives in other sectors find useful: how to price confidently when the market expects free, how to redesign the product around habit rather than transactions, how to build a direct data relationship with a reader. He also managed two structural events most CEOs never face. The 2015 sale of the FT from Pearson to Nikkei moved a British editorial institution into Japanese ownership without disturbing the journalism. In April 2024 the FT became the first UK national publisher to license its content to OpenAI, an early test of how content owners negotiate with foundation model companies on terms rather than waiting to be scraped. Before running the business he reported from it. Postings in Seoul, Paris and Hong Kong covered the Asian financial crisis, the rise of China as a commercial power, and the early years of the Eurozone. That reporter background is the throughline. He talks about the digital subscription business the way a foreign correspondent talks about a country, in specifics, not abstractions. Key speaking topics Subscription and reader-revenue business models Digital transformation of legacy businesses AI and the future of content, media and intellectual property Cross-border M&A and post-acquisition integration Global business through the lens of news and capital flows Leadership of long-horizon transformation The economics of trust in a fragmented information market Ideal for CEOs and CFOs of subscription, media, publishing and content businesses Boards of legacy companies designing direct customer-revenue strategies Chief Strategy and Chief Commercial Officers wrestling with pricing in commoditising markets Senior teams negotiating content, IP or data licensing terms with AI platforms Audience outcomes A clear account of how a legacy business shifted from advertising to direct customer revenue, with the sequencing decisions that made it work A framework for thinking about pricing, product and data as one operating system rather than three departments An informed read on what content owners are actually negotiating with foundation model companies, beyond the headlines A view on cross-border integration that treats culture and editorial autonomy as commercial assets, not soft factors

Why organisations work with Martine Wright A first-hand account of recovery from catastrophic injury that gives leaders concrete language for talking about adversity, mental health, and return to work without slipping into platitudes. Paralympic-level perspective on marginal gains, team performance, and selection, drawn from competing for Great Britain in sitting volleyball at London 2012 rather than from a textbook. Credibility on inclusion and belonging that comes from being inside the disability sport system, not commenting on it. Useful for ERG launches, accessibility programmes, and culture work where lived authority matters. An MBE, the BBC Helen Rollason Award, and a Sports Book Award-winning memoir give buyers external validation that holds up in front of senior audiences. Consistent broadcast presence with the BBC and Channel 4, including Rio 2016 and Invictus Games, which translates into stage presence and timing that work in front of 10,000-seat audiences and intimate leadership rooms alike. Biography highlights Survivor of the 7 July 2005 London bombings; was the last person extracted alive from the Aldgate carriage and lost both legs above the knee. Member of Great Britain’s women’s sitting volleyball team at the London 2012 Paralympic Games and later team captain. Appointed MBE in the 2016 Birthday Honours for services to sport. Recipient of the BBC Helen Rollason Award at the 2012 BBC Sports Personality of the Year. Author of Unbroken: My Story of Survival from 7/7 Bombings to Paralympic Success (Simon and Schuster, 2017), winner of Autobiography of the Year at the 2018 Sports Book Awards. Broadcaster for the BBC and Channel 4, including roving reporter at the Rio 2016 Paralympics and Invictus Games coverage. Biography The Aldgate bomb on 7 July 2005 killed seven people in a single Circle Line carriage. Martine Wright was the last person brought out alive. She lost roughly eighty percent of her blood, spent a week in a coma, and underwent ten months of surgery and double above-knee amputation. The detail that matters for a corporate audience is what came after: a deliberate decision, sustained over years, to treat recovery as work rather than a wait. That work led to elite sport. Wright took up sitting volleyball during rehabilitation, made the British squad, and was selected for the home Paralympic Games at London 2012, where Team GB fielded a women’s sitting volleyball side for the first time. She later captained the team and earned forty international caps. The 2012 BBC Helen Rollason Award and a 2016 MBE for services to sport followed. Her memoir Unbroken (Simon and Schuster, 2017) won Autobiography of the Year at the 2018 Sports Book Awards and remains the primary text behind her speaking. Alongside the book, she has built a steady broadcast career with the BBC and Channel 4, covering the Rio 2016 Paralympics and Invictus Games, which gives her a level of stage craft most lived-experience speakers do not have. What organisations actually book her for is the translation. Wright takes the language of marginal gains, team selection, mental health, and belonging out of the abstract and grounds it in specific decisions she made and watched others make. NatWest, the NHS, John Lewis, Deloitte, Salesforce, Pfizer, and Aon are among the named clients on her own record. The room leaves with usable vocabulary for the conversations leadership teams already know they need to have. Key speaking topics Resilience and recovery from adversity Mental health and return to work Inclusion, disability, and belonging in the workplace Marginal gains and high-performance teams Change and uncertainty Paralympic sport and elite competition Leadership through crisis Ideal for CHROs and people leaders rolling out wellbeing, mental health, or return-to-work programmes DEI leads and ERG sponsors building disability inclusion and belonging work Leadership teams briefing staff through restructures, crises, or major change programmes All-staff conferences and town halls where the brief calls for an authentic, high-impact keynote rather than a research talk Audience outcomes A vocabulary for talking about adversity, mental health, and recovery that does not feel scripted. Specific examples of how marginal gains and team selection work inside an elite sport environment, drawn from London 2012. A sharper sense of what disability inclusion looks like from inside the experience, useful for shaping ERG and accessibility work. A reset on what is actually possible after a catastrophic setback, anchored in a verifiable personal story rather than abstract motivation.

Why organisations work with Andrew McNeill He has run leadership under genuine national pressure, including UK Government assurance of the London 2012 Olympic and Paralympic torches and a Director role on the Building Safety Programme established after the Grenfell Tower fire. His method is published and codified. Organisational Mindfulness: A How-to Guide is one of the few practitioner books that treats mindfulness as an organisational intervention rather than an individual wellbeing benefit. He sits inside the institutional architecture of the field as Co-Director of BAMBA, the UK’s mindfulness accreditation body, and as Projects Advisor to the Mindfulness Initiative, the charity that grew out of the parliamentary All-Party group. He speaks to leadership groups, not wellbeing audiences. The work focuses on team functioning, psychological safety, and decision quality under pressure, with operational examples from running multi-billion pound programmes. Biography highlights Twenty years in senior leadership, most recently as a Director in the UK Civil Service responsible for major national programmes. Led UK Government assurance for the Olympic and Paralympic torches, London 2012. Served as Director on the Building Safety Programme set up after the Grenfell Tower fire. Co-founder of LxLeaders, a leadership consultancy working with senior teams. Author of Organisational Mindfulness: A How-to Guide (2019). Co-Director of BAMBA, the British Association of Mindfulness-Based Approaches, and Projects Advisor at the Mindfulness Initiative. Biography The Olympic and Paralympic torch relays for London 2012 were a continuous national event under media and security scrutiny. Andrew McNeill ran the UK Government’s assurance of them. A few years later, after the Grenfell Tower fire, he served as a Director on the Building Safety Programme established to respond to it. Both roles required senior leadership inside conditions where the cost of a wrong decision was public and immediate. That operational record is the spine of what he now does with private and public sector leadership teams. He is the co-founder of LxLeaders, a consultancy that works with senior groups on team functioning, psychological safety, and self-leadership under pressure. Alongside the consultancy, he has built a position inside the field itself. He is Co-Director of BAMBA, the UK’s mindfulness accreditation body, and lead Projects Advisor at the Mindfulness Initiative, the charity that emerged from the UK Parliament’s All-Party Parliamentary Group on Mindfulness. His 2019 book Organisational Mindfulness: A How-to Guide is one of the few practitioner texts that treats mindfulness as a method of organisational design rather than an individual intervention. Speaking clients to date include Dell Technologies, Experian, RSM US, Allianz Technology, LexisNexis, and the NHS. The brief is consistent: senior teams operating under repeated pressure who need a credible, plain-spoken voice on how composure and team functioning actually work in practice. Key speaking topics Self-leadership under pressure Psychological safety in senior teams Empathetic leadership Burnout recognition and recovery Team collaboration under sustained change Organisational mindfulness as practice Ideal for Senior leadership teams and executive committees facing continuous change loads CHROs and people directors commissioning beyond standard wellbeing programming Public sector and regulated industry leaders working in high-scrutiny environments Programme and transformation leads running multi-year delivery under public pressure Audience outcomes A working language for psychological safety inside a senior team, separated from HR theatre A read on burnout signals at team level before they show up in attrition data Specific practices senior leaders can use to hold composure across long decision cycles A clearer view of how mindfulness functions as an operational discipline, not a benefit

Why organisations work with George Nagle He built his innovation method inside oil and gas water chemistry, one of the most conservative industrial sectors there is, and used it to launch 19 products in 14 months across a portfolio worth more than $352 million. His Breakthrough Thinking series gives leadership teams a named, codified methodology to use after the keynote, not a set of slogans to remember. He is a certified FORTH method instructor with black and green belt credentials in Innovation and Growth Systems, Green Belt for Growth, and Value Innovations. The toolset is academically accredited, not invented for the stage. He has applied the same approach across more than 24 industries, which makes him a credible voice for boards and executive teams that want innovation discipline transferred into their context, not borrowed from a single sector. Biography highlights Former global executive and strategy lead at a multi-billion-dollar industrial services company, with portfolio responsibility above $352 million. Launched 19 products in 14 months in the oil and gas water chemistry sector. Founder of The Ideation Emporium of Creativity, LLC, and author of the Breakthrough Thinking series. MS in Biology and MBA in Marketing and Management from Duquesne University; BS in Biology with honours from the University of Pittsburgh. Certified online instructor in the FORTH method; black belt and multiple green belt certifications in academically accredited innovation systems. Published interviews with Authority Magazine on communication, attention, and creative habits. Biography Innovation in heavy industry is hard for a reason. The cultures are engineered for safety, repeatability, and risk avoidance, which are exactly the traits that make new ideas die quietly in a meeting. George Nagle spent his executive career inside that environment, in oil and gas water chemistry, and built a method to move past it. As a global executive, he carried a portfolio of more than $352 million and led the launch of 19 products in 14 months in a sector where most launches take years. That operating record sits behind everything else he does. He went on to found The Ideation Emporium of Creativity, codifying the approach into the Breakthrough Thinking series, including “The Five Letter F Word”, “Miserable At Work? Why? You Don’t Have To Be”, and “How Are Kids Innovating Faster Than You?”. His credentials are unusual for an innovation speaker. He holds an MS in Biology and an MBA from Duquesne University, a BS in Biology with honours from the University of Pittsburgh, and academically accredited certifications in Innovation and Growth Systems, Green Belt for Growth, and Value Innovations. He is also a certified FORTH method instructor. The toolkit is borrowed, tested, and labelled, not improvised. What distinguishes him is the breadth of application: more than 24 industries have used the same set of ideation tools, from industrial chemistry to consumer-facing services. For leadership teams that want innovation treated as a managed discipline rather than a creative-culture initiative, that record makes him a practical voice. Key speaking topics Innovation as a managed discipline Creative ideation and the FORTH method Commercial product launch under operating constraint Strategy communication across organisational levels Breakthrough Thinking methodology Workplace engagement and creative culture Ideal for Chief innovation officers, R&D leaders, and product portfolio executives looking to convert pilots into shipped revenue CEOs and executive teams in mature, process-heavy industries trying to install repeatable ideation Strategy and transformation leads responsible for cross-functional innovation programmes Senior HR and culture leaders pairing innovation capability with employee engagement work Audience outcomes A named, repeatable ideation method audiences can put into a project the next week A clearer view of why innovation efforts stall in conservative organisations and which mechanisms unblock them Specific tools for separating real strategic priorities from organisational noise Practical examples of how a structured innovation cadence produced 19 product launches in 14 months Language for connecting creativity, engagement, and commercial outcomes in a single business case

Why organisations work with Jacqueline Carter Four named books from Harvard Business Review Press and Palgrave (One Second Ahead, The Mind of the Leader, Compassionate Leadership, More Human) that give a board or executive team a shared language for the human side of leadership. One of the few people answering “how do I lead people in the age of AI?” from a leadership-science lens rather than a technology one. Her 2025 book More Human treats people and AI as complementary forces, and shows leaders where to deploy the technology and where the decision has to stay human. A research base built from interviews with more than a hundred CEOs and 360-degree surveys of leaders worldwide, conducted through Potential Project. Her arguments come with evidence, not anecdote. A framework, “wise compassion”, that gives leaders a usable answer to the empathy-versus-results tension most senior teams are stuck on. Twenty years of consulting at Deloitte and Potential Project with named clients including Cisco, Disney, Accenture, IKEA, and Royal Bank of Canada, so she speaks to executives in the language of operational reality, not theory. Biography highlights Senior Partner and North America Director, Potential Project. Co-author, More Human: How the Power of AI Can Transform the Way You Lead (Harvard Business Review Press, 2025). Co-author, Compassionate Leadership (HBR Press, 2022) and The Mind of the Leader (HBR Press, 2018). Co-author, One Second Ahead (Palgrave Macmillan, 2015). MSc in Organizational Behaviour; former leader in Deloitte Consulting’s Change Leadership practice. Regular contributor to Harvard Business Review, Forbes, Fast Company, and Business Insider. Biography The most senior leaders in large organisations are being asked to do contradictory things at once: cut hard, care visibly, deploy AI fast, and keep the workforce engaged through the disruption it causes. Most leadership advice picks one side of that tension and ignores the other. Jacqueline Carter’s work, built over two decades at Potential Project and Deloitte before that, is about holding both. Her four books with Harvard Business Review Press and Palgrave map the same argument across different terrain. The Mind of the Leader (2018) sets out the foundation: mindfulness, selflessness, and compassion as practical leadership disciplines. Compassionate Leadership (2022) names the operating problem most senior leaders run into when they try to lead with empathy, namely that empathy alone makes them indecisive, and proposes “wise compassion” as the working alternative. More Human (2025) turns the same lens on AI, arguing that the technology amplifies whichever leadership instinct is already there. The research base is unusual for a leadership speaker. Potential Project’s work draws on interviews with more than a hundred CEOs and 360-degree surveys of leaders and employees across industries. That gives Carter the evidence to make specific claims about what produces trust, candour, and performance in senior teams, rather than the generic motivational frame most leadership keynotes default to. She writes regularly for Harvard Business Review, Forbes, Fast Company, and Business Insider, and has worked with executive teams at Cisco, Disney, Accenture, IKEA, Kimberly-Clark, and Royal Bank of Canada. The thread running through all of it is a single argument senior buyers will recognise immediately: the human qualities most leaders treat as soft are the ones that actually scale under pressure. Key speaking topics Compassionate leadership and the empathy-versus-results tension Human leadership in the age of AI Leading through change, restructure, and uncertainty Self-leadership and resilience for senior executives Hybrid and virtual team leadership Difficult conversations and leadership candour Mindfulness and attention as leadership disciplines Ideal for CEOs and executive committees rebuilding leadership culture after restructure or rapid growth. CHROs and CLOs designing senior leadership development programmes. Boards and senior teams working out how to deploy AI without losing the workforce. Partner groups and senior leaders in professional services managing client and team pressure simultaneously. Audience outcomes A working definition of “wise compassion” that senior leaders can use the next day in difficult conversations. A clearer view of where their own leadership defaults toward avoidance, false toughness, or performative care. A practical frame for using AI to extend leadership capacity rather than substitute for it. Specific language for the trade-offs between speed, candour, and care that most executive teams struggle to name. A research-backed counter to the assumption that human-centred leadership is incompatible with hard performance.

Why organisations work with Marissa Afton She brings a published, board-ready framework for compassion paired with difficult action, set out in Compassionate Leadership (Harvard Business Review Press, 2022), not a generic wellbeing message. She works at the inside edge of what leaders actually face right now: how to communicate restructure, layoff and AI-driven role change in a way that retains the people who stay. Her client base spans Apple, Bloomberg, Cisco, Google, Eli Lilly and Amgen, so her examples are drawn from leadership teams operating at the same scale and pressure as the buyer’s. She is one of the few voices on this topic with 25 years of mindfulness practice behind the management argument, which gives the material a depth of practice that pure consulting frameworks lack. Her recent HBR work on AI and compassionate leadership puts her ahead of most leadership speakers on the question of what changes when machines do more of the cognitive work. Biography highlights Partner and Head of Global Accounts, Potential Project. Co-author, Compassionate Leadership: How to Do Hard Things in a Human Way (Harvard Business Review Press, 2022). Contributing author, The Mind of the Leader (Harvard Business Review Press, 2018). Recurring contributor to Harvard Business Review, including “Connect with Empathy, But Lead with Compassion” and “Using AI to Make You a More Compassionate Leader.” Client engagements at Apple, Bloomberg, Cisco, Eli Lilly, Google and Amgen. Twenty-five years of formal mindfulness practice, applied to executive development at scale. Biography Hard decisions are arriving faster, and the audience for them has changed. Boards are being asked to restructure, redeploy and let people go in the same year they ask for innovation, retention and engagement. The leaders inside that contradiction need a way to act decisively without becoming the problem they were hired to solve. That is the territory Marissa Afton works in. As Partner and Head of Global Accounts at Potential Project, she runs leadership engagements with companies including Apple, Bloomberg, Cisco, Google, Eli Lilly and Amgen, and the brief is consistently the same: how do senior people deliver difficult news, drive hard change and still hold the room. Her co-authored book Compassionate Leadership: How to Do Hard Things in a Human Way (Harvard Business Review Press, 2022) is the published frame for that work. The argument, also developed in her HBR pieces with Rasmus Hougaard and Jacqueline Carter, is that empathy on its own makes leaders worse at hard decisions, and that the discipline organisations need is wise compassion, the willingness to act on hard truth while keeping the human in view. She brings a quarter century of mindfulness practice to the management argument, which gives her work a depth of attention that consulting frameworks typically lack. Her more recent HBR writing on AI and compassionate leadership pushes the same discipline into the next phase of corporate change, where the question is what kind of human presence still matters when more of the cognitive work runs through machines. Key speaking topics Compassionate leadership and hard decisions Leading through restructure, layoffs and change The mind of the leader and mental agility Mindful leadership and self-leadership at senior levels Resilience and burnout prevention for executives Women in senior leadership Leading in the age of AI Building human connection in hybrid work Ideal for CEOs, CHROs and senior HR leaders running restructure, redeployment or layoff programmes Executive leadership teams working on culture and trust through periods of significant change Boards and ELT offsites where the brief is to combine commercial honesty with humane delivery Women’s leadership programmes and senior leadership development cohorts Audience outcomes A working language for combining hard decisions with humane delivery, drawn from a published HBR Press framework A clearer view of where empathy helps leaders and where it begins to undermine them Specific practices for self-leadership under pressure, grounded in mental training rather than motivation A perspective on AI-era leadership that treats human attention as a scarce, trainable resource

Why organisations work with James McCabe He brings primary training in dramatic literature, not communications consulting, which gives the work a different starting point: structure, character, suspense and resolution as operating tools, not metaphors. His applied focus is the moments where corporate language usually fails most visibly, namely M&A integration, transformation programmes and AI roll-out, where employees disengage from the official storyline within weeks. He works directly with senior communication leaders at named global organisations including Allianz and Siemens, with engagement framed around outcomes for the business, not the comms function. His Fable workshop format compresses the craft into a working session that produces a usable narrative artefact for the leadership team, not a theory lecture. The intellectual lineage is unusually deep for the topic: an Oxford doctorate in literature, the British Council Millennium Prize, and twenty-five years of pattern recognition across European, American and Asian engagements. Biography highlights Doctorate in literature from St John’s College, Oxford, and a Double First from University College Dublin. British Council Millennium Prize for doctoral research. Twenty-five years applying classical narrative design at enterprise level across Europe, the US, and Asia. Engagements with Allianz and Siemens at Group Communications level. Founder of Fable, an artist collective of poets, designers, and filmmakers for corporate narrative work. Guest on industry storytelling podcasts including Business of Story and Storytelling for Business. Biography The standard corporate communication toolkit is rhetoric: slogans, value statements, change decks. It is designed to persuade in the moment and forgotten by the next quarter. Classical narrative is built differently. It is the form humans have used for three thousand years to make complex change feel inevitable, and most organisations are not using it. That gap is what McCabe has spent twenty-five years closing. He came to the work as a poet and literary scholar, with a doctorate from St John’s College, Oxford and the British Council Millennium Prize, before any of it touched the inside of a boardroom. The discipline he brought across is structural: how stories actually move audiences, why suspense and reversal matter more than messaging, and how character functions in a corporate cast. The applied work is concentrated in the moments where corporate language tends to break: mergers and acquisitions, restructures, AI roll-outs and sustainability programmes. Group Communications functions at organisations including Allianz and Siemens have used him to design the through-line of those programmes rather than the deck. His Fable workshop format takes a leadership team through a compressed version of that craft and produces a narrative artefact the team can use. What makes the offer unusual is the lineage. Most commercial storytelling consultants come from advertising or PR. McCabe’s frame of reference is dramatic literature, which is why the diagnosis tends to be sharper than the topic suggests: it is not about better stories, it is about whether the organisation has a structurally coherent one at all. Key speaking topics Corporate narrative strategy Storytelling for mergers and acquisitions Brand and reputation through narrative design Narrative for AI and digital transformation Sustainability storytelling Leadership communication and executive presence Culture and engagement through story Ideal for CCOs, Heads of Group Communications and brand leadership teams M&A integration leads and post-deal communication owners CEOs and CHROs running enterprise transformation or AI programmes Marketing and brand teams under pressure to differentiate in saturated categories Audience outcomes A working understanding of how dramatic narrative differs from corporate rhetoric, and why one travels and the other does not. The structural elements of a usable enterprise story: protagonist, stakes, reversal, resolution. A diagnostic for where the organisation’s existing story is failing, in M&A, AI roll-out, transformation or brand. A method for designing leadership communication around narrative architecture rather than message points.

Why organisations work with Blaire Palmer She brings a BBC journalist’s instinct for the question leaders are avoiding, then makes the boardroom answer it in plain language. Her book Punks in Suits gives organisations a shared vocabulary for why old management habits, not strategy, are the real brake on growth. She has coached boards and executive teams across Airbus, Roche, Mattel, Santander, The FA, and the Foreign and Commonwealth Office, so the challenge lands with commercial credibility. She runs That People Thing as her own consultancy, which means the keynote is the leading edge of a deeper body of work on leadership transformation, not a standalone act. Biography highlights Chief Executive and founder of That People Thing, a leadership consultancy working with boards and executive teams on culture and change. Author of four books including Punks in Suits: How to Lead the Workplace Reformation (Rethink Press, 2024) and What’s Wrong with Work? (John Wiley and Sons, 2010). Former producer on BBC Radio 4’s Today programme, where she spent a decade in UK news and current affairs. Trained as one of Europe’s first accredited executive coaches after leaving the BBC. Named clients include Airbus, Roche, Mattel, Santander, The FA, Foreign and Commonwealth Office, Govia Thameslink Railway, and Centre for Army Leadership. Regular contributor to Medium and Authority Magazine on leadership and the future of work. Biography Most organisations are not structured to change. They are structured to protect the habits that made them successful, and the people defending those habits are often the most senior in the room. Palmer’s work starts from that observation and builds out. She spent a decade as a producer on BBC Radio 4’s Today programme, interrogating ministers and chief executives at eight minutes past seven in the morning. The habit of asking the uncomfortable question did not leave her when she moved into coaching at 29. It became the method. Since then she has spent more than two decades advising boards and executive teams at Airbus, Roche, Mattel, Santander, The FA, and the Foreign and Commonwealth Office. She founded That People Thing to house that work. Her fourth book, Punks in Suits: How to Lead the Workplace Reformation, published by Rethink Press in 2024, sets out the argument that entrenched management orthodoxy, not competitive pressure, is what stalls most organisations trying to evolve. What a senior team gets from her is rare in the category. She has the reporter’s ability to cut through executive language, the coach’s patience to stay with a difficult conversation, and a published thesis specific enough to be argued with. That makes the keynote a starting point for a real internal debate rather than a motivational interval. Key speaking topics Leadership behaviour and change Workplace reformation and culture Trust and candour in senior teams Future of work Decision-making under pressure Leadership myths and orthodoxies Ideal for Boards and executive committees facing a culture or performance inflection point. CHROs and chief people officers leading leadership development at scale. CEOs integrating acquisitions or navigating a strategic reset. Leadership conferences for senior management populations. Audience outcomes A clearer view of which leadership habits are acting as a ceiling on organisational performance. A specific argument, drawn from Punks in Suits, that senior teams can take back into their own decision forums. Language for the conversations leaders have been avoiding with peers and direct reports. Recognition that culture and strategy move together, and a concrete starting point for aligning them.