Change Management

Why organisations work with Andrew McNeill He has run leadership under genuine national pressure, including UK Government assurance of the London 2012 Olympic and Paralympic torches and a Director role on the Building Safety Programme established after the Grenfell Tower fire. His method is published and codified. Organisational Mindfulness: A How-to Guide is one of the few practitioner books that treats mindfulness as an organisational intervention rather than an individual wellbeing benefit. He sits inside the institutional architecture of the field as Co-Director of BAMBA, the UK’s mindfulness accreditation body, and as Projects Advisor to the Mindfulness Initiative, the charity that grew out of the parliamentary All-Party group. He speaks to leadership groups, not wellbeing audiences. The work focuses on team functioning, psychological safety, and decision quality under pressure, with operational examples from running multi-billion pound programmes. Biography highlights Twenty years in senior leadership, most recently as a Director in the UK Civil Service responsible for major national programmes. Led UK Government assurance for the Olympic and Paralympic torches, London 2012. Served as Director on the Building Safety Programme set up after the Grenfell Tower fire. Co-founder of LxLeaders, a leadership consultancy working with senior teams. Author of Organisational Mindfulness: A How-to Guide (2019). Co-Director of BAMBA, the British Association of Mindfulness-Based Approaches, and Projects Advisor at the Mindfulness Initiative. Biography The Olympic and Paralympic torch relays for London 2012 were a continuous national event under media and security scrutiny. Andrew McNeill ran the UK Government’s assurance of them. A few years later, after the Grenfell Tower fire, he served as a Director on the Building Safety Programme established to respond to it. Both roles required senior leadership inside conditions where the cost of a wrong decision was public and immediate. That operational record is the spine of what he now does with private and public sector leadership teams. He is the co-founder of LxLeaders, a consultancy that works with senior groups on team functioning, psychological safety, and self-leadership under pressure. Alongside the consultancy, he has built a position inside the field itself. He is Co-Director of BAMBA, the UK’s mindfulness accreditation body, and lead Projects Advisor at the Mindfulness Initiative, the charity that emerged from the UK Parliament’s All-Party Parliamentary Group on Mindfulness. His 2019 book Organisational Mindfulness: A How-to Guide is one of the few practitioner texts that treats mindfulness as a method of organisational design rather than an individual intervention. Speaking clients to date include Dell Technologies, Experian, RSM US, Allianz Technology, LexisNexis, and the NHS. The brief is consistent: senior teams operating under repeated pressure who need a credible, plain-spoken voice on how composure and team functioning actually work in practice. Key speaking topics Self-leadership under pressure Psychological safety in senior teams Empathetic leadership Burnout recognition and recovery Team collaboration under sustained change Organisational mindfulness as practice Ideal for Senior leadership teams and executive committees facing continuous change loads CHROs and people directors commissioning beyond standard wellbeing programming Public sector and regulated industry leaders working in high-scrutiny environments Programme and transformation leads running multi-year delivery under public pressure Audience outcomes A working language for psychological safety inside a senior team, separated from HR theatre A read on burnout signals at team level before they show up in attrition data Specific practices senior leaders can use to hold composure across long decision cycles A clearer view of how mindfulness functions as an operational discipline, not a benefit

Why organisations work with George Nagle He built his innovation method inside oil and gas water chemistry, one of the most conservative industrial sectors there is, and used it to launch 19 products in 14 months across a portfolio worth more than $352 million. His Breakthrough Thinking series gives leadership teams a named, codified methodology to use after the keynote, not a set of slogans to remember. He is a certified FORTH method instructor with black and green belt credentials in Innovation and Growth Systems, Green Belt for Growth, and Value Innovations. The toolset is academically accredited, not invented for the stage. He has applied the same approach across more than 24 industries, which makes him a credible voice for boards and executive teams that want innovation discipline transferred into their context, not borrowed from a single sector. Biography highlights Former global executive and strategy lead at a multi-billion-dollar industrial services company, with portfolio responsibility above $352 million. Launched 19 products in 14 months in the oil and gas water chemistry sector. Founder of The Ideation Emporium of Creativity, LLC, and author of the Breakthrough Thinking series. MS in Biology and MBA in Marketing and Management from Duquesne University; BS in Biology with honours from the University of Pittsburgh. Certified online instructor in the FORTH method; black belt and multiple green belt certifications in academically accredited innovation systems. Published interviews with Authority Magazine on communication, attention, and creative habits. Biography Innovation in heavy industry is hard for a reason. The cultures are engineered for safety, repeatability, and risk avoidance, which are exactly the traits that make new ideas die quietly in a meeting. George Nagle spent his executive career inside that environment, in oil and gas water chemistry, and built a method to move past it. As a global executive, he carried a portfolio of more than $352 million and led the launch of 19 products in 14 months in a sector where most launches take years. That operating record sits behind everything else he does. He went on to found The Ideation Emporium of Creativity, codifying the approach into the Breakthrough Thinking series, including “The Five Letter F Word”, “Miserable At Work? Why? You Don’t Have To Be”, and “How Are Kids Innovating Faster Than You?”. His credentials are unusual for an innovation speaker. He holds an MS in Biology and an MBA from Duquesne University, a BS in Biology with honours from the University of Pittsburgh, and academically accredited certifications in Innovation and Growth Systems, Green Belt for Growth, and Value Innovations. He is also a certified FORTH method instructor. The toolkit is borrowed, tested, and labelled, not improvised. What distinguishes him is the breadth of application: more than 24 industries have used the same set of ideation tools, from industrial chemistry to consumer-facing services. For leadership teams that want innovation treated as a managed discipline rather than a creative-culture initiative, that record makes him a practical voice. Key speaking topics Innovation as a managed discipline Creative ideation and the FORTH method Commercial product launch under operating constraint Strategy communication across organisational levels Breakthrough Thinking methodology Workplace engagement and creative culture Ideal for Chief innovation officers, R&D leaders, and product portfolio executives looking to convert pilots into shipped revenue CEOs and executive teams in mature, process-heavy industries trying to install repeatable ideation Strategy and transformation leads responsible for cross-functional innovation programmes Senior HR and culture leaders pairing innovation capability with employee engagement work Audience outcomes A named, repeatable ideation method audiences can put into a project the next week A clearer view of why innovation efforts stall in conservative organisations and which mechanisms unblock them Specific tools for separating real strategic priorities from organisational noise Practical examples of how a structured innovation cadence produced 19 product launches in 14 months Language for connecting creativity, engagement, and commercial outcomes in a single business case

Why organisations work with Jacqueline Carter Four named books from Harvard Business Review Press and Palgrave (One Second Ahead, The Mind of the Leader, Compassionate Leadership, More Human) that give a board or executive team a shared language for the human side of leadership. A research base built from interviews with more than a hundred CEOs and 360-degree surveys of leaders worldwide, conducted through Potential Project. Her arguments come with evidence, not anecdote. A framework, “wise compassion”, that gives leaders a usable answer to the empathy-versus-results tension most senior teams are stuck on. Twenty years of consulting at Deloitte and Potential Project with named clients including Cisco, Disney, Accenture, IKEA, and Royal Bank of Canada, so she speaks to executives in the language of operational reality, not theory. One of the few credible voices on AI-augmented leadership writing from a leadership-science lens rather than a technology one, anchored in her 2025 book More Human. Biography highlights Senior Partner and North America Director, Potential Project. Co-author, More Human: How the Power of AI Can Transform the Way You Lead (Harvard Business Review Press, 2025). Co-author, Compassionate Leadership (HBR Press, 2022) and The Mind of the Leader (HBR Press, 2018). Co-author, One Second Ahead (Palgrave Macmillan, 2015). MSc in Organizational Behaviour; former leader in Deloitte Consulting’s Change Leadership practice. Regular contributor to Harvard Business Review, Forbes, Fast Company, and Business Insider. Biography The most senior leaders in large organisations are being asked to do contradictory things at once: cut hard, care visibly, deploy AI fast, and keep the workforce engaged through the disruption it causes. Most leadership advice picks one side of that tension and ignores the other. Jacqueline Carter’s work, built over two decades at Potential Project and Deloitte before that, is about holding both. Her four books with Harvard Business Review Press and Palgrave map the same argument across different terrain. The Mind of the Leader (2018) sets out the foundation: mindfulness, selflessness, and compassion as practical leadership disciplines. Compassionate Leadership (2022) names the operating problem most senior leaders run into when they try to lead with empathy, namely that empathy alone makes them indecisive, and proposes “wise compassion” as the working alternative. More Human (2025) turns the same lens on AI, arguing that the technology amplifies whichever leadership instinct is already there. The research base is unusual for a leadership speaker. Potential Project’s work draws on interviews with more than a hundred CEOs and 360-degree surveys of leaders and employees across industries. That gives Carter the evidence to make specific claims about what produces trust, candour, and performance in senior teams, rather than the generic motivational frame most leadership keynotes default to. She writes regularly for Harvard Business Review, Forbes, Fast Company, and Business Insider, and has worked with executive teams at Cisco, Disney, Accenture, IKEA, Kimberly-Clark, and Royal Bank of Canada. The thread running through all of it is a single argument senior buyers will recognise immediately: the human qualities most leaders treat as soft are the ones that actually scale under pressure. Key speaking topics Compassionate leadership and the empathy-versus-results tension AI-augmented leadership Leading through change, restructure, and uncertainty Self-leadership and resilience for senior executives Hybrid and virtual team leadership Difficult conversations and leadership candour Mindfulness and attention as leadership disciplines Ideal for CEOs and executive committees rebuilding leadership culture after restructure or rapid growth. CHROs and CLOs designing senior leadership development programmes. Boards and senior teams working out how to deploy AI without losing the workforce. Partner groups and senior leaders in professional services managing client and team pressure simultaneously. Audience outcomes A working definition of “wise compassion” that senior leaders can use the next day in difficult conversations. A clearer view of where their own leadership defaults toward avoidance, false toughness, or performative care. A practical frame for using AI to extend leadership capacity rather than substitute for it. Specific language for the trade-offs between speed, candour, and care that most executive teams struggle to name. A research-backed counter to the assumption that human-centred leadership is incompatible with hard performance.

Why organisations work with Marissa Afton She brings a published, board-ready framework for compassion paired with difficult action, set out in Compassionate Leadership (Harvard Business Review Press, 2022), not a generic wellbeing message. She works at the inside edge of what leaders actually face right now: how to communicate restructure, layoff and AI-driven role change in a way that retains the people who stay. Her client base spans Apple, Bloomberg, Cisco, Google, Eli Lilly and Amgen, so her examples are drawn from leadership teams operating at the same scale and pressure as the buyer’s. She is one of the few voices on this topic with 25 years of mindfulness practice behind the management argument, which gives the material a depth of practice that pure consulting frameworks lack. Her recent HBR work on AI and compassionate leadership puts her ahead of most leadership speakers on the question of what changes when machines do more of the cognitive work. Biography highlights Partner and Head of Global Accounts, Potential Project. Co-author, Compassionate Leadership: How to Do Hard Things in a Human Way (Harvard Business Review Press, 2022). Contributing author, The Mind of the Leader (Harvard Business Review Press, 2018). Recurring contributor to Harvard Business Review, including “Connect with Empathy, But Lead with Compassion” and “Using AI to Make You a More Compassionate Leader.” Client engagements at Apple, Bloomberg, Cisco, Eli Lilly, Google and Amgen. Twenty-five years of formal mindfulness practice, applied to executive development at scale. Biography Hard decisions are arriving faster, and the audience for them has changed. Boards are being asked to restructure, redeploy and let people go in the same year they ask for innovation, retention and engagement. The leaders inside that contradiction need a way to act decisively without becoming the problem they were hired to solve. That is the territory Marissa Afton works in. As Partner and Head of Global Accounts at Potential Project, she runs leadership engagements with companies including Apple, Bloomberg, Cisco, Google, Eli Lilly and Amgen, and the brief is consistently the same: how do senior people deliver difficult news, drive hard change and still hold the room. Her co-authored book Compassionate Leadership: How to Do Hard Things in a Human Way (Harvard Business Review Press, 2022) is the published frame for that work. The argument, also developed in her HBR pieces with Rasmus Hougaard and Jacqueline Carter, is that empathy on its own makes leaders worse at hard decisions, and that the discipline organisations need is wise compassion, the willingness to act on hard truth while keeping the human in view. She brings a quarter century of mindfulness practice to the management argument, which gives her work a depth of attention that consulting frameworks typically lack. Her more recent HBR writing on AI and compassionate leadership pushes the same discipline into the next phase of corporate change, where the question is what kind of human presence still matters when more of the cognitive work runs through machines. Key speaking topics Compassionate leadership and hard decisions Leading through restructure, layoffs and change The mind of the leader and mental agility Mindful leadership and self-leadership at senior levels Resilience and burnout prevention for executives Women in senior leadership Leading in the age of AI Building human connection in hybrid work Ideal for CEOs, CHROs and senior HR leaders running restructure, redeployment or layoff programmes Executive leadership teams working on culture and trust through periods of significant change Boards and ELT offsites where the brief is to combine commercial honesty with humane delivery Women’s leadership programmes and senior leadership development cohorts Audience outcomes A working language for combining hard decisions with humane delivery, drawn from a published HBR Press framework A clearer view of where empathy helps leaders and where it begins to undermine them Specific practices for self-leadership under pressure, grounded in mental training rather than motivation A perspective on AI-era leadership that treats human attention as a scarce, trainable resource

Why organisations work with Maria Luisa Mariscal de Körner A legal foundation most diversity speakers do not have. Her doctorate in foreign, immigration and integration law gives her practical authority on what employers can and cannot do when bringing international specialists into the workforce. Direct expertise in international recruiting, not theoretical DEI commentary. She works with companies on the operational side of attracting and retaining global talent in the German market. Cross-cultural credibility built from lived experience across Latin America and Europe, working in four languages, with an academic appointment teaching integration and mediation. A clear thesis that diversity is an innovation lever, not a compliance line. She frames inclusion as a route to new product, market and process thinking, which gives leaders a commercial reason to commit. Comfortable across formats and audiences: corporate keynotes, university teaching, and authored work for general audiences including a bilingual children’s book confronting prejudice. Biography highlights Doctorate in law (Dr. iur.) with LL.M., legal study in Bolivia and Germany. Founder of Malu Mariscal Innovation und Vielfalt, a consultancy advising organisations on diversity, innovation and international recruiting. University lecturer on foreign law, immigration law, integration and mediation. Author of “Der Herrscher der Berge: Eine unglaubliche Reise”, a bilingual book that addresses prejudice and difference. Co-founder of a migrant women’s network in Germany and initiator of free legal advice services at universities. Speaks German, English, Spanish and Portuguese; presents in three of those languages. Biography Bringing international specialists into a German workforce is harder than the diversity narrative suggests. Recruitment, immigration law, language, integration and team culture are different problems that most organisations treat as one. Maria Luisa Mariscal de Korner works on the seams between them. She holds a doctorate in law with a focus on foreign law, immigration law, integration and mediation, gained between Bolivia and Germany. That training underpins her academic teaching at universities and her advisory work with employers recruiting internationally. Her consultancy, Malu Mariscal Innovation und Vielfalt, sits at the intersection of diversity strategy and operational talent attraction. The argument she puts to leaders is direct. Diversity does not generate innovation by being declared. It generates innovation when organisations remove the legal, cultural and structural friction that keeps international talent at the edges. Her work with migrant women’s networks and university-based legal aid services gives her a view of those frictions that boardroom DEI practice rarely sees. She writes across registers, including a bilingual children’s book that confronts prejudice through narrative, and she presents in German, English and Spanish. The combination is unusual: the same speaker can address an executive committee on talent strategy and a public audience on cultural belonging, with the same underlying argument about how difference becomes value. Key speaking topics Diversity as innovation strategy International talent recruiting and retention Cross-cultural integration in the workplace Inclusive organisational culture Migration, integration and the law Innovation and change in traditional sectors Ideal for CHROs and heads of talent acquisition under pressure to internationalise the workforce Diversity, equity and inclusion leads who need a substantive content partner, not a motivational one Innovation and transformation leaders looking at culture as a constraint on new ideas Boards and executive teams in German-speaking markets reviewing international hiring strategy Audience outcomes A clearer view of why current diversity programmes are not producing innovation results Practical understanding of the legal and structural barriers facing international hires in Germany and Europe Concrete entry points for using cultural diversity as a route to new product and process thinking A reframing of integration as a leadership responsibility, not an HR function Cross-cultural perspective on what global talent actually needs from employers

Why organisations work with Blaire Palmer She brings a BBC journalist’s instinct for the question leaders are avoiding, then makes the boardroom answer it in plain language. Her book Punks in Suits gives organisations a shared vocabulary for why old management habits, not strategy, are the real brake on growth. She has coached boards and executive teams across Airbus, Roche, Mattel, Santander, The FA, and the Foreign and Commonwealth Office, so the challenge lands with commercial credibility. She runs That People Thing as her own consultancy, which means the keynote is the leading edge of a deeper body of work on leadership transformation, not a standalone act. Biography highlights Chief Executive and founder of That People Thing, a leadership consultancy working with boards and executive teams on culture and change. Author of four books including Punks in Suits: How to Lead the Workplace Reformation (Rethink Press, 2024) and What’s Wrong with Work? (John Wiley and Sons, 2010). Former producer on BBC Radio 4’s Today programme, where she spent a decade in UK news and current affairs. Trained as one of Europe’s first accredited executive coaches after leaving the BBC. Named clients include Airbus, Roche, Mattel, Santander, The FA, Foreign and Commonwealth Office, Govia Thameslink Railway, and Centre for Army Leadership. Regular contributor to Medium and Authority Magazine on leadership and the future of work. Biography Most organisations are not structured to change. They are structured to protect the habits that made them successful, and the people defending those habits are often the most senior in the room. Palmer’s work starts from that observation and builds out. She spent a decade as a producer on BBC Radio 4’s Today programme, interrogating ministers and chief executives at eight minutes past seven in the morning. The habit of asking the uncomfortable question did not leave her when she moved into coaching at 29. It became the method. Since then she has spent more than two decades advising boards and executive teams at Airbus, Roche, Mattel, Santander, The FA, and the Foreign and Commonwealth Office. She founded That People Thing to house that work. Her fourth book, Punks in Suits: How to Lead the Workplace Reformation, published by Rethink Press in 2024, sets out the argument that entrenched management orthodoxy, not competitive pressure, is what stalls most organisations trying to evolve. What a senior team gets from her is rare in the category. She has the reporter’s ability to cut through executive language, the coach’s patience to stay with a difficult conversation, and a published thesis specific enough to be argued with. That makes the keynote a starting point for a real internal debate rather than a motivational interval. Key speaking topics Leadership behaviour and change Workplace reformation and culture Trust and candour in senior teams Future of work Decision-making under pressure Leadership myths and orthodoxies Ideal for Boards and executive committees facing a culture or performance inflection point. CHROs and chief people officers leading leadership development at scale. CEOs integrating acquisitions or navigating a strategic reset. Leadership conferences for senior management populations. Audience outcomes A clearer view of which leadership habits are acting as a ceiling on organisational performance. A specific argument, drawn from Punks in Suits, that senior teams can take back into their own decision forums. Language for the conversations leaders have been avoiding with peers and direct reports. Recognition that culture and strategy move together, and a concrete starting point for aligning them.

Why organisations work with David Smith His 7 Principles framework is grounded in a specific, documented corporate turnaround – Asda’s recovery from near-bankruptcy to the UK’s No.1 Sunday Times Best Place to Work – giving boards a case study with traceable outcomes rather than a theoretical model. His book “Culture Trumps Strategy” gives leadership teams a direct, contestable argument: that most organisations are investing disproportionately in strategy and structure while the cultural conditions that determine execution go unmanaged. His book “Bad Bosses,” drawn from interviews with more than 200 CEOs and senior executives, documents the specific leadership behaviours that most consistently destroy engagement – giving HR directors and transformation leads a diagnostic, not a philosophy. He spent a decade on the Executive Board of a 170,000-person, £15bn-turnover business, which means his credibility holds in a boardroom conversation, not just an HR function. As a Companion of the CIPD – the body’s highest membership grade – and former Chairman of the Board of the Institute for Employment Studies, he can position people practice as a serious performance variable rather than a support function. Biography highlights People and IT Director at Asda (2000-2009); Executive Board member for 10 years, responsible for a workforce of 170,000 across a £15bn-turnover business Asda named No.1 Best Place to Work in The Sunday Times Best Companies survey during his tenure; Asda’s People Team also won the Personnel Today Rebus HR Award for Best HR Strategy in Line with Business Author of four books: “Asda Magic: The 7 Principles of Building a High-Performance Culture” (2012), “Culture Trumps Strategy” (2016), “Performance Management for the 21st Century” (2018), and “Bad Bosses” (2019) Companion of the Chartered Institute of Personnel and Development – the highest membership grade in the UK’s principal HR professional body Former Chairman of the Board, Institute for Employment Studies; former Commissioner, Equal Opportunities Commission; former Vice President of the CIPD for Organisation and Development Recipient of the Sam Walton Award for driving Excellence in People Policies MBA, Henley Management College; BA Business, Sheffield Hallam University Biography Most large organisations treat culture as a byproduct of leadership behaviour – something that forms over time, rather than something that is actively built. David Smith’s 15 years at Asda, where the people-led turnaround from near-bankruptcy to the UK’s No.1 Best Place to Work took roughly a decade and a half, produced a different conclusion: that culture is an engineered system, and that the principles governing it are specific and reproducible. His first book, “Asda Magic: The 7 Principles of Building a High-Performance Culture” (2012), translated that experience into a practical framework. Its argument – that employee engagement is the product of specific managed behaviours, not general sentiment – gave HR directors and CEOs a diagnostic tool rather than an aspiration. “Culture Trumps Strategy” (2016) extended the thesis: that organisations consistently over-invest in strategy and structure while underinvesting in the cultural conditions that determine whether strategy executes. Two further books addressed adjacent dysfunction. “Performance Management for the 21st Century” (2018) made the case against annual review-based systems, arguing that only regular performance coaching – not periodic appraisal – actually changes behaviour at scale. “Bad Bosses” (2019) drew on interviews with more than 200 CEOs and executives to document the leadership pitfalls that consistently destroy engagement from inside an organisation. A Companion of the CIPD and former Chairman of the Board of the Institute for Employment Studies, Smith bridges executive credibility and evidence-based people practice. His audiences include CHROs, chief executives, and transformation programme leads asking why significant investment in organisational change is not translating into measurable performance. Key speaking topics High-performance culture and employee engagement Performance management and performance coaching Culture transformation and change leadership Leadership in tough times The relationship between culture and commercial performance Communication as an organisational performance lever Managing and retaining talent in a high-performance environment Ideal for CHROs and HR directors leading culture or engagement programmes CEOs and executive teams mid-transformation seeking a cultural diagnostic Board-level and C-suite leadership development programmes Senior leaders in large, complex, or multi-site organisations Audience outcomes A specific, practical framework for diagnosing the cultural gap between stated values and daily managed reality A clearer understanding of why performance management systems fail – and what a coaching-based alternative requires Named leadership behaviours that most predictably drive disengagement – and the organisational cost of tolerating them A case study with traceable outcomes that makes the business case for culture investment to a commercially focused audience Practical language for communicating culture and engagement priorities to boards and executive teams

Why organisations work with Brandon Williams He brings a Human Factors academic record alongside the cockpit story. Fifteen years teaching the discipline at university level means his frameworks are the ones aviation safety regulators use, translated for boards and operating teams. His Just Culture model gives leaders a usable answer to the question of how to hold people accountable without destroying the candour that surfaces problems early. Most safety and conduct programmes fail on exactly this trade-off. His structured debrief practice converts incidents and near misses into organisational learning at a pace most corporate retros cannot match. It is the operating ritual fighter squadrons use to improve every cycle. His audience is the leadership team that has run out of patience with motivational speakers and wants the actual mechanism: clear intent, situational awareness, mutual support, decision-making under uncertainty. He has tested these frameworks with operating leadership at Deloitte, Northwell Health, Baptist Health, Global Atlantic Financial and Hertz, not only on conference stages. Biography highlights US Air Force Academy graduate and decorated Lieutenant Colonel, United States Air Force. F-15E fighter pilot with hundreds of combat hours over Iraq and Afghanistan. Captain at a major US commercial airline and serving US Air Force Safety Officer. Adjunct professor of Human Factors at university level for approximately 15 years. CEO and Founder of Lead-Tac, a leadership development firm. Client engagements include Deloitte, Hertz, Northwell Health, Baptist Health, Global Atlantic Financial, National Association of Federally-Insured Credit Unions. Biography Aviation worked out how to make high-stakes teams perform reliably under conditions of uncertainty long before the corporate world had a vocabulary for it. The cockpit runs on Human Factors, Just Culture, structured debrief and disciplined situational awareness. Brandon Williams spent two decades inside that system as an F-15E fighter pilot, decorated Lieutenant Colonel and US Air Force Safety Officer, then another fifteen years teaching the underlying discipline as a university adjunct. The work he does with senior leadership teams is the translation layer. Lead-Tac, the firm he founded, takes the operating mechanics of the cockpit, clear intent, mutual support, debrief, accountability without blame, and rebuilds them for boards, operating teams and frontline leaders carrying the weight of a complex business. His Just Culture framework addresses the most common failure mode in corporate accountability. Punish the error and the next one stays hidden. Excuse the error and standards collapse. He shows leaders the structured middle path that aviation has used to drive incident rates down for forty years, and how to install the equivalent in a commercial operating environment. His client list, Deloitte, Northwell Health, Baptist Health, Global Atlantic Financial, Hertz, the National Association of Federally-Insured Credit Unions, runs through sectors where decision quality under pressure is the constraint on performance. That is the room he is built for. Key speaking topics Leadership under uncertainty and complexity Human Factors in high-performing teams Just Culture and psychological safety Decision-making under pressure Structured debrief and operating-rhythm learning High-reliability organisations Situational awareness for senior teams Safety leadership and accountability Ideal for C-suite and operating leadership in regulated, high-consequence sectors (healthcare, financial services, energy, industrial). Chief Safety Officers, Heads of Operational Risk and quality leadership building a Just Culture programme. Sales and commercial leadership teams operating under volatile market conditions. Boards seeking a working model for accountability that protects candour. Audience outcomes A working definition of Just Culture and a clear test for whether their organisation has one. The Human Factors lens on why competent teams still make predictable errors under load. A structured debrief method usable inside their own operating rhythm from the following Monday. Language for situational awareness, mutual support and clear intent that gives senior teams a shared vocabulary under pressure. A direct read on the difference between aviation-grade reliability practice and the safety theatre most corporate programmes default to.

Why organisations work with Robin Horsfall Inside account of Operation Nimrod, the 1980 Iranian Embassy hostage rescue, from a member of the assault team. Few speakers can describe high-stakes coordinated action with this level of first-hand authority. Permission to talk about fear at senior level. Horsfall’s book Fighting Scared is built around the argument that competence and fear coexist, which lands differently in a room of executives than standard resilience material. A career arc that puts setback at the centre rather than the margin. Boy soldier, SAS operator, bodyguard, karate school founder, broken neck, cancer survivor, mature undergraduate at Surrey. Useful for audiences in restructure, post-shock recovery or repeated reinvention. Live military analysis credibility. His ongoing commentary on the Russia-Ukraine war has built a substantial public following and is grounded in operational experience, not punditry. A direct, unsentimental voice. He is not a corporate keynote in uniform. He pushes back, takes questions hard, and gives a room something to argue about on the way home. Biography highlights Joined the British Army at 15; full member of the Parachute Regiment from 1974, with three operational tours of Northern Ireland. Badged to B Squadron, 22 SAS in May 1979; part of the assault team on the Iranian Embassy in London on 5 May 1980 that rescued 19 hostages. Author of Fighting Scared: My Life in the SAS (Cassell Military, 2002) and the trilogy The Words of the Wise Old Paratrooper. Author of Slava Ukraini. Who Dares Shares! (2023), an observational diary of the first 18 months of the Russia-Ukraine war. Featured in the BAFTA-winning documentary SAS Embassy Siege. BA (Hons) English Literature and Creative Writing, University of Surrey, 2:1, as a mature undergraduate. 6th Dan Shukokai karate; founder of London Shukokai Karate (1994) and London Karate Limited (1999). Biography The Iranian Embassy in Princes Gate was held for six days in 1980 before the SAS went in. Robin Horsfall was 23, badged to B Squadron the year before, and part of the assault team that ended the siege in roughly seventeen minutes and freed 19 hostages. That single operation is one of the most studied hostage rescues in modern policing and special forces history, and it gives his work with leadership audiences an evidence base most speakers in the resilience category do not have. Before Princes Gate he had already done three tours of Northern Ireland with the Parachute Regiment, having joined the army at 15. After it he served further tours, qualified as an emergency medical technician and as a sniper, and left the regular army in 1984. The next decade put him through territory most corporate audiences only hear about: close protection work in the Middle East, contract soldiering, building and running a medical reception centre in Guyana, founding a karate school in London that he ran for almost two decades. His book Fighting Scared (Cassell Military, 2002) is the spine of the keynote. The thesis is not that elite soldiers are unafraid. It is that fear, properly handled, is part of the discipline. He brings the same argument to senior teams facing restructure, public scrutiny, or decisions they cannot delay. Audiences hear how operators are actually trained to absorb shock, recover and act, and what that means for the way executives prepare themselves and the people around them. The later chapters of his story are also part of why he resonates with serious leadership audiences. He broke his neck in 2012, took a 2:1 in English Literature at Surrey as a mature undergraduate, survived bladder cancer in 2018, and built a large public following through his daily analysis of the Russia-Ukraine war. The career is unusual. The throughline, composure under pressure and a refusal to let setback define the next decision, is what executive audiences end up taking with them. Key speaking topics Decision-making under pressure Composure and self-leadership in crisis Resilience after physical and personal setback Lessons from elite military teams for high-performance cultures Fear, courage and the realities of operational performance Recovery, reinvention and lifelong learning Russia-Ukraine war and the lived experience of conflict Ideal for Senior leadership offsites focused on composure, crisis decision-making and team performance Executive development programmes for newly senior leaders being tested under live pressure Sales, operations and frontline leadership conferences where performance under stress is the theme Veterans, public service and security sector audiences engaging with leadership and recovery Audience outcomes A working vocabulary for fear, preparation and recovery that senior leaders can use with their own teams A clearer view of how elite teams actually train for the first minutes of a crisis, and what transfers into corporate decision-making A reset on what resilience means when separated from wellness industry framing Specific reference points from Operation Nimrod and post-military reinvention that audiences can carry into their own context

Why organisations work with Baroness Ruth Hunt She ran the organisation that most large UK employers used as their inclusion benchmark, which means her advice to a C-suite team carries direct operational memory, not theory. She has spent the years since Stonewall inside the House of Lords as a Crossbench peer, watching how legislation, regulation and public mood shape the room a CEO walks into. Her consultancy Deeds and Words is built around collective leadership and humble inquiry as practical methods, giving executive teams a way to make inclusion an operating discipline rather than a statement. She edited The Book of Queer Prophets for William Collins, which gives her a public intellectual register useful when boards want a serious conversation, not a training module. She is comfortable on contested ground. Boards facing trans policy, religious freedom or campaign-group pressure get an adviser who has lived inside the argument from the inside of a national institution. Biography highlights Chief Executive, Stonewall, 2014 to 2019; led campaigns including Rainbow Laces with the Premier League and the No Bystanders schools programme. Crossbench peer, House of Lords, since October 2019, as Baroness Hunt of Bethnal Green. Co-founder and Director, Deeds and Words, advising C-suite teams on collective and inclusive leadership. Visiting Fellow, Jesus College, Cambridge, elected 2023. Editor, The Book of Queer Prophets: 24 Writers on Sexuality and Religion, William Collins, 2020. Named No. 1 on the Independent Pride Power List, 2019; speaker platforms include the Oxford Union, the NHS and Talks At Google. Biography Stonewall under Ruth Hunt’s leadership became the standard against which large UK employers measured their own inclusion work. The Workplace Equality Index and Diversity Champions programme moved inclusion from charity advocacy into employer practice, which is why her audience for serious leadership conversations is now the C-suite, not the diversity function. Since leaving Stonewall in 2019 she has taken a Crossbench seat in the House of Lords as Baroness Hunt of Bethnal Green, the youngest Crossbench peer at the time of her appointment. The Lords work gives her a continuous read on how legislation and public mood reshape the operating environment for organisations, particularly on the contested edges of equality policy. Through Deeds and Words, the consultancy she co-founded with Caroline Ellis, she works with senior teams on collective leadership and humble inquiry as practical methods. The argument is that inclusive leadership is a way of running an organisation, not an HR position, and that the leaders who treat it as the latter tend to lose ground when the politics gets harder. Her published work runs alongside the advisory practice. She edited The Book of Queer Prophets for William Collins in 2020, a collection of 24 essays on sexuality and religion that signalled an interest in difficult ground rather than safe ground. In 2023 she was elected a Visiting Fellow of Jesus College, Cambridge, where she has spoken on faith, identity and public leadership. Key speaking topics Inclusive leadership in a contested political environment Collective leadership and humble inquiry as executive practice Building credible culture change in large organisations LGBTQ+ rights, politics and the new culture wars Allyship as a workplace discipline Faith, identity and public life Ideal for CEOs and executive committees who need to take a credible position on inclusion under public and political pressure Chief People Officers and Chief Diversity Officers moving from advocacy framing to operating discipline Board directors handling reputational risk on equality, faith or values-based policy Public sector and uniformed service leaders managing inclusion in hierarchical, mission-led organisations Audience outcomes A sharper read on why the inclusion consensus of the 2010s has fractured and what that means for leadership decisions A working definition of collective and inclusive leadership that a senior team can actually use the following week A clearer view of where allyship adds operating value and where it becomes performance A more confident position on how to hold contested ground without retreating into corporate neutrality

Why organisations work with Susan David She is the named originator of Emotional Agility, a peer-reviewed psychological framework that Harvard Business Review designated a Management Idea of the Year and Thinkers50 awarded its Breakthrough Idea Award. Her authority sits at Harvard Medical School and the Institute of Coaching at McLean Hospital, which means leadership teams get clinical psychology, not motivational content dressed as science. She gives senior leaders a usable method for operating under pressure: working with hard emotions as signal rather than noise, and translating values into decisions when stakes are high. Her research base spans more than two decades of work on emotion, resilience and change, and her writing in HBR, the New York Times, Washington Post and the Wall Street Journal puts her in front of the same readership a board does. She is South African, trained at Yale, and brings a register that travels across global executive audiences without the wellness-industry tone that often blunts this material. Biography highlights Faculty psychologist, Harvard Medical School. Cofounder and co-director, Institute of Coaching at McLean Hospital, a Harvard Medical School affiliate. CEO, Evidence Based Psychology. Author of the #1 Wall Street Journal bestseller Emotional Agility, translated into more than 30 languages. Winner of the Thinkers50 Breakthrough Idea Award; named to the Thinkers50 ranking of the world’s most influential management thinkers. TED Talk “The Gift and Power of Emotional Courage” delivered at TEDWomen 2017, with more than 11 million views on TED.com. Biography Most leadership advice asks senior people to stay positive under pressure. The clinical evidence says the opposite. Suppressing difficult emotion narrows judgement, erodes decision quality and corrodes trust over time. That gap, between the slogan and the science, is where Susan David built her work. She is a faculty psychologist at Harvard Medical School and cofounder of the Institute of Coaching at McLean Hospital, a Harvard Medical School affiliate. Her framework, Emotional Agility, was named a Management Idea of the Year by Harvard Business Review and won the Thinkers50 Breakthrough Idea Award. The book of the same title was a #1 Wall Street Journal bestseller and has been translated into more than 30 languages. The framework treats emotions as data on values, not as performance problems. It gives leaders a way to notice what they are feeling, label it accurately, separate the feeling from the impulse to act on it, and then make a values-based choice. It is a discipline, not a mood, and it scales from individual executive judgement to how cultures handle hard conversations, conflict and change. Her work has reached management readers through HBR, the New York Times, Washington Post and the Wall Street Journal, and a wider audience through her TEDWomen 2017 talk. The audiences that book her are usually executive teams under sustained pressure: leadership groups mid-restructure, partner cohorts in professional services, and senior teams trying to rebuild trust after shock. They leave with a method, not a mood-lift. Key speaking topics Emotional agility Self-leadership under pressure Resilience and change Decision-making under stress Values-based leadership Workplace mental health and wellbeing Culture and emotional honesty at work Ideal for CEOs, C-suite teams and boards leading through restructure, integration or sustained pressure. CHROs and senior people leaders rebuilding engagement and trust after change. Partner groups and senior cohorts in professional services, finance and law. Executive development and high-potential leadership programmes. Audience outcomes A working definition of emotional agility, with the four steps that turn it from idea into practice. A way to read difficult emotions as data on values rather than as problems to suppress. Language to lead hard conversations without retreating into positivity or performance. A method for staying decisive under pressure, including in moments of public scrutiny or internal conflict. A clearer link between personal values and the day-to-day choices a leadership role demands.

Why organisations work with Meridith Elliott Powell A researched 9-Step Formula for Thriving in Uncertainty, drawn from a study of nine companies that have survived since the late 1700s through wars, depressions, and pandemics. The framework gives sales and leadership teams a repeatable playbook rather than a motivational prompt. Twenty-five years of operating experience across banking, healthcare, and finance, including C-suite roles. The advice lands with sales leaders because it was built inside the function, not observed from outside it. Inducted into the National Speakers Association Speaker Hall of Fame (CPAE) in 2022, an award restricted to a small number of speakers globally. A credential that buyers recognise as a quality bar. A body of work that connects three commercial problems most organisations treat separately: sales performance, leadership development, and succession planning. Useful when a sponsor wants a single voice across a sales kickoff, a leadership offsite, and a board session. Biography highlights Inducted into the National Speakers Association Speaker Hall of Fame (CPAE Council of Peers Award for Excellence), 2022 Certified Speaking Professional (CSP), held by fewer than twelve percent of professional speakers globally Author of Thrive: Strategies to Turn Uncertainty to Competitive Advantage, Gold Award winner, Nonfiction Authors Association Author of Who Comes Next? Leadership Succession Planning Made Easy and co-author of The Best Sales Book Ever with Connie Podesta Member of the Forbes Coaching Council LinkedIn Learning instructor, including “Personalizing Your Customer’s Buying Experience” Biography Most sales playbooks assume the operating environment is broadly stable. Powell’s research started from the opposite premise. She studied nine companies founded in the late 1700s and early 1800s that have survived wars, depressions, financial crises, and pandemics, and reverse-engineered what those companies did consistently that newer competitors did not. The output is her 9-Step Formula for Thriving in Uncertainty, set out in Thrive: Strategies to Turn Uncertainty to Competitive Advantage, which won a Gold Award from the Nonfiction Authors Association. That research sits on top of twenty-five years of operating experience in banking, healthcare, and finance, including C-suite roles. The framework was built for sales leaders and general managers who own a number, not for a leadership-development audience. The practical claim is straightforward. Uncertainty is not a phase to wait out; it is the structural condition under which growth has to happen, and organisations that accept that can take share from competitors who are still waiting. Powell’s wider body of work extends the thesis into adjacent commercial problems. Who Comes Next? Leadership Succession Planning Made Easy addresses the pipeline problem most sales and leadership teams under-invest in until it becomes urgent. The Best Sales Book Ever, co-authored with Connie Podesta, sets out the seller behaviours that survive volatile markets. Her LinkedIn Learning courses, including “Personalizing Your Customer’s Buying Experience”, carry the same operational register into shorter-format material. The recognition is consistent with the work. Powell holds the Certified Speaking Professional designation, sits on the Forbes Coaching Council, and was inducted into the National Speakers Association Speaker Hall of Fame in 2022, a credential held by a small number of speakers globally and one buyers use as a quality filter when commissioning sales and leadership keynotes. Key speaking topics Sales strategy in uncertain markets Business growth and competitive advantage Leadership succession and pipeline development Sales team performance and culture Resilience and mental toughness in commercial roles Customer experience and buyer behaviour Ideal for Chief revenue officers, sales directors, and commercial leadership teams running national or global sales kickoffs CEOs and executive teams setting growth strategy under volatile demand conditions HR and talent leaders responsible for leadership succession in commercial functions Industry associations in banking, financial services, healthcare, and distribution sectors Audience outcomes A named nine-step framework for turning uncertainty into a source of competitive advantage, tied to real company evidence Specific commercial behaviours sales teams can adopt when the macro environment is working against them A succession-planning lens leaders can apply to the next eighteen months, not the next five years Sharper language for talking to customers when buying decisions are slower and more conservative