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Jacqueline Carter Speaker

Jacqueline Carter

Partner & North America Director Potential Project

Jacqueline is a leadership development and mindset expert who helps leading companies create a more human world of work.

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Available for

Languages: 

  • English
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Complete the form below to check Jacqueline Carter's availability. If you prefer, you can also send an email directly to our head office.

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Jacqueline Carter's 2024 biography

Meet Jacquiline Carter

Jacqueline is a Senior Partner and Director of North America at Potential Project. She is a leadership development and corporate culture expert who helps global companies create a more human world of work.

Jacqueline is co-author of Compassionate Leadership: How to Do Hard Things in a Human Way (Harvard Business Review, 2022). She also co-authored The Mind of the Leader: How to Lead Yourself, Your People, and Your Organization for Extraordinary Results (Harvard Business Review, 2018) and One Second Ahead: Enhance Your Performance at Work with Mindfulness (Palgrave Macmillian, 2015). Jacqueline is known as an inspiring, dynamic and energizing speaker with a focus on highly engaging, creative, and impactful experiences. In addition, she writes for leading publications such as Harvard Business Review, Forbes, American Management Association, Leader to Leader, Fast Company, and Business Insider.

With over 20 years of consulting and managing experience, Jacqueline is recognized for developing the innate potential of leaders to enhance performance, resilience, and creativity through better understanding and managing the mind. She has worked across industries with top companies including Cisco, Disney, Accenture, Kimberly-Clark, IKEA, and Royal Bank of Canada to navigate the challenges of leadership and successfully implement complex changes for large organizations.

 

Jacqueline Carter's 2024 talks & topics

Compassionate Leadership: How to Do Hard Things in a Human Way

Many leaders think they need to choose between being a good human being or tough, effective leader. But this dichotomy is false. Leaders who combine business wisdom with human compassion drive the highest levels of employee engagement, loyalty, resilience, and performance. They can navigate global turmoil and organizational uncertainty in today’s business landscape with better results and higher commitment from their employees. This interactive and engaging talk leverages research, stories, and key insights from the speaker’s book published by Harvard Business Review, Compassionate Leadership: How to Do Hard Things in a Human Way. In this session: learn how to navigate tough conversations and leadership challenges with care for your people; discover new, eye-opening research on the exponential benefits of combining human compassion with business wisdom; learn why compassion is critically different from empathy; assess your own leadership capabilities; learn a memorable framework; and gain practical tips for fostering psychological safety and trust.

Empathy v. Compassion in Leadership: Why Empathy is Not Enough

Empathy is essential for leadership. But empathy itself is not sufficient and may even carry risks. It originates in the emotional centers of the brain and enables us to feel others’ suffering. But if we stop there, research shows that we are susceptible to bias, burnout, and poor decision-making. What leaders also need is the powerful mental quality of compassion, which originates in the cognitive centers of the brain and is action oriented. Compassion gives us the ability to take a step back from the emotion of empathy to ask, “How can I be of benefit?” In this engaging session, you will learn the neurological difference between empathy and compassion, the risks of empathy without compassion, and new and exciting research on the benefits of compassion for leaders. You will also learn how to rewire the brain to enhance empathy and compassion, as well as gain practical tips to apply both as a leader to enhance employee engagement, resilience, and diversity.

A Human-Centric Approach to Winning at Transformation

Organizational transformations are exceedingly difficult, with a 70% average failure rate. However, we can dramatically improve the odds of success by taking a human-centric approach. Neurologically, humans are wired to resist change. When leaders understand these neurological barriers and how to inspire employees, they are equipped to communicate effectively, motivate their people, and work productively through inevitable challenges. Drawing upon business, psychological, and neurological research, as well as years of experience with global clients, this session will explore how to unlock success by understanding and addressing the human factors of change and transformation.

Compassionate Leadership: How to Do Hard Things in a Human Way

Leading and Thriving in a Hybrid World of Work

Mindfully Leading Virtual Teams

Three Mindsets for Leading in Turbulent Times

Managing Difficult Conversations with Courage and Compassion

Developing Acceptance in Times of Change

How Leadership Development Programs Get It Wrong

The Future of Leadership Is Both/And

Jacqueline Carter's 2024 speaking fees

Jacqueline travels from:
  • United States

Specific fees fall within the ranges shown. These are presented as a guide only and are subject to change without notice.

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Check Jacqueline Carter's availability for your event

Complete the form below to check Jacqueline Carter's availability. If you prefer, you can also send an email directly to our head office.

How would Jacqueline Carter deliver their presentation at your event?
Please provide details of your budget for Jacqueline Carter's speaking fee, including currency.