Growth Strategy

Why organisations work with Andy Bass His Suits & Geeks Trap framework gives leaders a named, structured diagnosis for one of the most persistent and underacknowledged barriers to growth in technology-driven businesses – the breakdown between commercial and technical functions – and a clear method for resolving it. His Start With What Works thesis (Pearson) challenges the default assumption that growth requires new investment; the argument is that most organisations are sitting on underused capabilities, relationships and knowledge that can be mobilised before new capital is sought. His C.E.O. Roadmap from Committed Action – Curiosity, Exploration, Ownership – gives leaders a specific, repeatable method for moving people from passive compliance to genuine ownership of strategic priorities. His PhD in Software Engineering and early career at BT Research Labs give him standing inside technical organisations that a leadership generalist cannot credibly claim – he can hold the room with engineers and commercial directors simultaneously. Inducted into the Million Dollar Consulting Hall of Fame (2017) and named to Ogilvy’s #ogilvychange Big Thinkers panel – external recognitions of consulting practice, earned outside the speaking circuit. Biography highlights Founder and principal of BassClusker Consulting; advisory work spanning more than 30 industries across 12 countries PhD in Software Engineering and BSc in Computer Science and Ergonomics, both from Aston University; career began at BT Research Labs, Human Factors Division Executive educator at Oxford Saïd, Warwick, Aston and Strathclyde Business Schools; Visiting Professor in Consulting Practice, Birmingham City University Inducted into the Million Dollar Consulting Hall of Fame (2017) by Alan Weiss Author of five books including The Suits & Geeks Trap, Start With What Works (Pearson) and Committed Action Named to Ogilvy’s #ogilvychange ‘Big Thinkers’ panel of experts Corporate clients include L’Oréal, Barclays, Deutsche Bank, KPMG and International Automotive Components Group Biography In technology-driven organisations, one of the most consistent barriers to growth is not the strategy, it is the relationship between the people who build things and the people who sell them. Andy Bass, founder of BassClusker Consulting and author of The Suits & Geeks Trap, has spent over two decades working on that specific problem: helping senior leaders diagnose and close the gap between strategic intent and organisational execution. His Suits & Geeks Trap framework identifies a pattern that recurs across industries: commercial and technical teams defaulting to stereotyping and blame, with leaders drawn into refereeing internal politics rather than facing the market. The framework, developed through advisory work with organisations ranging from Deutsche Bank and L’Oréal to mid-sized growth businesses across 12 countries, gives leaders a structured way to reverse that dynamic and redirect energy toward the customer. His parallel argument, developed in Start With What Works (Pearson), challenges what he calls one of the most persistent thinking traps in business: that growth requires new investment. Bass makes the case (supported by client work across 30 industries) that most organisations have more usable capability than they recognise. The book presents practical tools for identifying and deploying those hidden assets before leaders turn to capital-intensive alternatives. His third major framework, the C.E.O. Roadmap from Committed Action, addresses the question leaders ask most consistently: why their people do not engage with strategic priorities as fully as intended. Bass’s answer, structured around Curiosity, Exploration and Ownership, gives leaders a repeatable method for building genuine commitment rather than managed compliance. His credentials span both sides of the technical-commercial divide he studies: a PhD in Software Engineering from Aston University, an early career at BT Research Labs, executive education delivered at Oxford Saïd, Warwick, Aston and Strathclyde business schools, and induction into the Million Dollar Consulting Hall of Fame in 2017. Key speaking topics Commercial and technical team alignment Organisational learning and execution Growth strategy using existing resources Leadership and committed action Change management and strategic engagement Organisational culture in technology-driven businesses Executive decision-making and capability development Ideal for CEOs and MDs of technology-driven, engineering-led or innovation-focused organisations managing persistent commercial-technical friction Senior leadership teams where execution consistently falls short of strategic ambition CHROs and organisational development leads working on engagement, ownership and culture in mixed commercial-technical workforces Professional services, financial services, manufacturing and growth-stage businesses navigating rapid change Audience outcomes A named framework for diagnosing commercial-technical team friction – and a clear method for resolving it before it becomes a leadership crisis Practical tools for identifying underused organisational assets and applying them to growth priorities, before seeking new capital or resource The C.E.O. Roadmap – a three-stage method for building genuine team commitment rather than surface-level compliance Sharper understanding of how leadership behaviour, not strategy alone, determines whether execution succeeds Specific questions and diagnostic approaches leaders can apply immediately to unlock stalled priorities or disengaged teams

Why organisations work with Trabucchi and Buganza The Platform Thinking Matrix gives strategy and transformation teams a structured instrument for identifying precisely where platform mechanisms can be applied to existing business models, built from a decade of research on established companies, not borrowed from startup literature. The Digital Phoenix Effect draws on analysis of 140 platform initiatives across S&P 500 companies, with detailed cases from Siemens, AXA, Eni, and Domino’s – the organisations their research is built around look like most audiences, not like Silicon Valley startups. With 100+ peer-reviewed publications in journals including the Journal of Product Innovation Management and Technovation, their frameworks can be tested against sustained evidence – not just a practitioner’s conviction codified into a model. As Scientific Directors of the Platform Thinking HUB within Politecnico’s Digital Innovation Observatories, they give organisations access to live, connected research, not a fixed set of frameworks. Shortlisted for the Thinkers50 Distinguished Achievement Award in Digital Thinking: the body that the Financial Times has described as producing the Oscars of management thinking. Biography highlights Associate Professor of Platform Thinking (Trabucchi) and Full Professor of Leadership & Innovation (Buganza), School of Management, Politecnico di Milano Co-founders and Scientific Directors of the Platform Thinking HUB within Politecnico’s Digital Innovation Observatories, and of LEADIN’Lab; Buganza chairs the EIASM International Product Development Management Conference Thinkers50 Radar Class of 2024; shortlisted for the Thinkers50 Distinguished Achievement Award, Digital Thinking category Co-authors of Platform Thinking: Read the Past. Write the Future (Business Expert Press, 2023) – shortlisted for the Business Book Awards 2024 and translated into Italian and Chinese – and The Digital Phoenix Effect (Platform Thinking Publishing, 2025) 100+ peer-reviewed articles in journals including the Journal of Product Innovation Management, Technovation, and Information Systems Journal Co-founders of Symplatform (2018), the annual international conference on digital platforms connecting researchers and practitioners Biography Most digital transformation advice is written for companies that do not yet exist. Trabucchi and Buganza study the ones that do: established firms with legacy assets, existing customer relationships, and infrastructure they cannot simply abandon. Over more than a decade at Politecnico di Milano’s School of Management, they developed Platform Thinking as a named strategic framework. It is not a description of what Uber or Airbnb do. It is a method for how any established organisation can activate its existing assets to generate the multi-sided value that platform businesses create. The Platform Thinking Matrix formalises this as a practical instrument for strategy and transformation teams. Their 2025 book, The Digital Phoenix Effect, draws on 140 platform initiatives analysed across S&P 500 companies, with cases from Siemens, AXA, Eni, and Domino’s. The argument that incumbent firms cannot compete in the platform economy on their own terms is a common one. Trabucchi and Buganza make the opposite case, and back it with sustained empirical research. Both were included in the Thinkers50 Radar Class of 2024 and shortlisted for the Thinkers50 Distinguished Achievement Award in Digital Thinking. As co-founders of Symplatform and Scientific Directors of the Platform Thinking HUB, they connect rigorous academic research to active practitioner communities. Their frameworks emerge from sustained, peer-reviewed inquiry – over 100 published articles across journals including the Journal of Product Innovation Management and Technovation – not from advisory work alone. Key speaking topics Platform thinking and business model transformation Legacy organisations in the platform economy The Platform Thinking Matrix Data as a platform asset GenAI and internal platform development Platform leadership and innovation management Multi-sided platforms and ecosystem strategy Ideal for Chief Strategy Officers and Chief Digital Officers leading platform transformation in established businesses CEOs and boards of legacy organisations facing disruption from platform competitors Innovation and transformation leads in non-digital-native companies Executive MBA and corporate learning audiences focused on digital business model innovation Audience outcomes A working definition of Platform Thinking and how it differs from conventional digital transformation advice The Platform Thinking Matrix as a practical framework for identifying where platform mechanisms apply to existing business models Real cases from established firms – Siemens, AXA, Eni, Domino’s – showing how legacy assets become platform advantages Clarity on the specific leadership conditions that enable platform-based change within established organisations A starting point for assessing their organisation’s platform potential against a research-backed framework

Why organisations work with David S. Kidder He hands leadership teams a named, tested method for growth, the GrowthOS, rather than inspiration. Accenture bought the company built around it, and Fortune 500 partners including Nike, P&G, Citi, and GE ran it inside their own businesses. His work targets the specific failure mode of large firms: they grow existing businesses well but rarely turn new opportunities into meaningful revenue. He gives leaders a way to do the second thing without abandoning the first. The methodology is published and taught, not proprietary folklore. New to Big set out the Growth Operating System in full, and the approach has been used as teaching material on enterprise growth and innovation. He works from the operator’s chair, not the lectern. He built Bionic to $30 million in revenue and sold four companies, so his frameworks come with the scar tissue of having run them under real commercial pressure. His current systems, PreMortem and Apogee, extend the same logic into decision discipline: surfacing the two or three assumptions that decide whether a funded initiative actually succeeds, before more capital is committed. Biography highlights Co-founder and CEO of Bionic, the enterprise-growth firm acquired by Accenture in 2021 and folded into what became Accenture Song Creator of the GrowthOS, deployed with CEOs and leadership teams at Nike, Procter & Gamble, Citi, GE, and more than forty other Fortune 500 organisations Co-author of New to Big (Currency, 2019) with Christina Wallace, endorsed by Clay Christensen, Adam Grant, and Marc Andreessen Creator and co-author of The Intellectual Devotional, a New York Times bestselling series; his books have sold more than one million copies across 18 languages Ernst & Young Entrepreneur of the Year (2008) and recipient of ID Magazine’s International Design Award; graduate of the Rochester Institute of Technology Angel investor in more than 150 startups, with early positions including SpaceX and Airbnb Biography Large companies are good at making big businesses bigger. They are far worse at turning a new idea into a business that matters, which is the skill entrepreneurs and venture investors live by. David S. Kidder built his career on closing that gap. At Bionic, the company he co-founded and led as CEO, Kidder created the GrowthOS: a system that borrows the tools and mindsets of venture capital and installs them inside established organisations. He deployed it directly with leadership teams at Nike, Procter & Gamble, Citi, GE, and more than forty other Fortune 500 firms, and bootstrapped the company to $30 million in revenue before Accenture acquired it in 2021 and made the method a core part of Accenture Song. The thinking is set out in New to Big, written with Christina Wallace and endorsed by Clay Christensen, Adam Grant, and Marc Andreessen. Its argument is practical: stop guessing from the inside out, obsess over the customer problems that create real opportunity, run growth as a portfolio, and treat productive failure as information. His earlier books, including the New York Times bestselling Intellectual Devotional series, have sold more than a million copies across 18 languages. Kidder now applies the same discipline to the moment before capital is committed. PreMortem is a decision system that forces teams to name the assumptions underneath their highest-stakes initiatives and test the two or three that decide the outcome. Apogee, rooted in behavioural science, works on how leadership teams commit to each other and hold the line on those commitments. Both come from the same conviction that runs through his four exits: growth is not luck, it is a system you can build and run. Key speaking topics Enterprise growth systems and the GrowthOS New business-model discovery inside established companies Innovation as a repeatable, portfolio-based discipline Commercial decision-making and assumption testing under uncertainty Corporate reinvention and the founder’s mindset at scale Leadership-team performance and accountability Ideal for CEOs, CSOs, and chief growth or innovation officers at large enterprises trying to build new revenue without disrupting the core business Boards and executive teams with a fully funded, high-stakes initiative they cannot confidently say is on course PE and VC portfolio companies under pressure to accelerate new revenue and prove repeatable growth CHROs and people leaders responsible for turning leadership development into visible behaviour change Audience outcomes A shared framework for identifying where genuine new growth lives and a clear first move for pursuing it The specific two or three assumptions that will decide whether a major initiative succeeds, and a plan to test them before more capital goes in A working understanding of how to run innovation as a governed portfolio rather than a series of one-off bets A concrete practice for leadership teams to make visible commitments and hold each other accountable to them Language and mental models that separate a real growth engine from activity that only looks like progress

Why organisations work with Chris and Mickey Brand decisions get tested against how buyers actually think, because a creative director and a business psychologist run the same brief together. They show leadership exactly where sameness is costing pricing power, and where a defensible difference already sits unused inside the business. Their DARE method gives a repeatable test for whether a brand will command a premium, not just whether it looks current. They work the specific problem of the AI era: building a brand faster with generative tools without producing the generic output that makes a company replaceable. Biography highlights Co-founders of Firestarter, a London brand consultancy with a design studio in Cape Town, working with B2B scale-ups across the UK, Europe, and beyond. Mickey Wilson founded her first creative agency at 21 and has spent over 30 years in brand, with clients including Tesco, Samsung, Ocado, and CIMA. Dr Chris Endersby is a business psychologist with an MBA from Imperial College London, who led change programmes for JP Morgan, KPMG, UBS, and Barclays. Creators of the DARE framework: Differentiation, Authenticity, Resonance, and Expression. Co-authors of the forthcoming book BRANDFIRE. Biography A brand can now be generated in days. That speed carries a cost. Across B2B markets, companies are converging on the same claims and the same visual language, and buyers lose any real reason to choose one over another. Firestarter, the London consultancy Chris and Mickey run, was built to reverse that drift. Their method pairs two instincts that rarely meet. Mickey Wilson brings over 30 years of brand work for names such as Tesco, Samsung, and Ocado. Her instinct is for what makes a business unlike its rivals. Dr Chris Endersby, a business psychologist who ran change programmes inside JP Morgan, KPMG, and Barclays, brings the evidence for why those differences move buyers. Their case is plainly commercial. A business that looks and sounds like its competitors ends up competing on price, and margin leaks away. The DARE framework, Differentiation, Authenticity, Resonance, and Expression, gives leaders a way to judge whether a brand will command a premium or blend in. On stage, they work as a double act. Mickey reads a room by instinct; Chris explains the psychology underneath the reaction. The thinking behind both is now set down in their forthcoming book, BRANDFIRE. Key speaking topics Brand differentiation in B2B markets The psychology of buyer decisions Brand-led growth and pricing power Branding in the age of generative AI Authenticity and brand consistency Creative strategy for scale-ups Ideal for Founders and CEOs of B2B scale-ups deciding how to stand apart in a crowded category CMOs and brand leads are under pressure to defend pricing and win consideration Boards and leadership teams are weighing how generative AI changes their brand and market position Audience outcomes A clear read on where their brand currently sounds like everyone else, and what that is costing in price and consideration The DARE framework is a working test for whether a brand will command value A view on where generative AI helps build a brand and where it strips out what makes the brand worth choosing The psychological drivers behind B2B buying decisions, and how to align a brand to them

Why organisations work with Arunjay Katakam He has spent over a decade inside the GSMA and Bill and Melinda Gates Foundation portfolios building the financial infrastructure that brought a billion people into the formal economy, so he speaks about inclusion as an operating problem, not a values statement. His book Generation Hope sets out a five-principle model (growth, participation, opportunity, stability, sustainability) that boards can map directly onto strategy, pricing, and product decisions. He has co-founded three startups, mentored 20-plus emerging-market fintechs through DFS Lab, and built ventures at Catalyst Fund, which gives him real authority on scale-up economics rather than commentary. He brings operator credibility on cross-border payments, digital public infrastructure, and zero-fee payment design, all areas where boards now face direct regulatory and competitive pressure. Biography highlights Author, Generation Hope: How Inclusive Economics Can Help Us All Thrive (Otterpine, 2024). Author, The Power of Micro Money Transfers, a practitioner guide to profitable money-transfer operators. Strategic Advisor, Interledger Foundation. Founder and CEO, Yooz, a cross-border remittance company. Founder, Inclusive Action Lab, a non-profit incubating ventures aimed at poverty alleviation by 2030. Co-author of two GSMA State of the Industry reports on mobile financial services for the unbanked; former EY consultant; mentor to 20-plus inclusive fintech startups via DFS Lab. Biography Most organisations describe inclusion as a values problem. After a decade inside the GSMA and the Bill and Melinda Gates Foundation, building the rails that brought a billion people into the formal economy, the case is sharper than that. Inclusion is an operating problem, with measurable consequences for pricing, distribution, and risk. That is the argument behind Generation Hope (Otterpine, 2024), which sets out five principles: growth, participation, opportunity, stability, and sustainability. The book gives senior leaders a usable frame for redesigning commercial strategy when the extractive model is running out of road, not a moral lecture. The operator background is what makes the case credible. Arunjay Katakam co-founded three startups, including one acquired by Twitter, ran cross-border remittance company Yooz, mentored more than 20 emerging-market fintechs at DFS Lab, and built ventures with Catalyst Fund. His earlier book, The Power of Micro Money Transfers, is a working manual for building profitable payment operators on zero-fee economics. He now advises the Interledger Foundation on open payments infrastructure and runs Inclusive Action Lab, a non-profit incubating moonshot ventures aimed at ending extreme poverty by 2030. The throughline is consistent: commercial discipline applied to inclusive design, with the numbers to support it. Key speaking topics Inclusive economics as a commercial operating model Cross-border payments and digital public infrastructure Open and decentralised finance Scale-up leadership in emerging-market fintech Zero-fee payment design and unit economics Generation Hope: rebuilding growth around participation and sustainability Ideal for Boards and ExCos rethinking growth strategy under regulatory, customer, and capital pressure Financial services leaders (CEO, COO, Chief Strategy Officer, Chief Sustainability Officer) navigating cross-border payments, fintech disruption, and inclusion mandates Innovation and venture-building teams inside large institutions backing inclusive products Foundation, development finance, and policy audiences working on financial inclusion Audience outcomes A five-principle model audiences can apply to their own pricing, product, and strategy decisions A clearer view of where inclusive economics changes unit economics rather than just narrative Specific examples from cross-border payments and digital public infrastructure that show what works at scale A practical agenda for boards on how to position growth strategy for the next decade

Why organisations work with Joerg Niessing He teaches inside the C-suite of the brands most boards benchmark against, Google, L’Oréal, Roche, Walmart, Marriott, Diageo and Samsung among them, and brings that pattern recognition into the room. Before INSEAD he was a Partner at Prophet, the brand and customer experience consultancy, after more than a decade in strategy consulting. That operating background plus a senior faculty role is a combination very few digital strategy speakers credibly hold. His book The Definitive Guide to B2B Digital Transformation is built around a specific argument that customer centricity, not technology stack, is the variable that separates growth from stalled programmes. The Case Centre’s 2025 Outstanding Case Teacher award recognises a rare ability to make complex transformation cases land with senior executives, which translates directly into keynote and workshop work. Most AI and digital advice fixates on the technology. Niessing co-directs INSEAD’s Leading AI and Digital Marketing Strategy programme and leads instead with the question executive teams actually own: how do we turn AI and data investment into profitable growth? Biography highlights Senior Affiliate Professor of Marketing, INSEAD. Former Partner, Prophet. Co-author of The Definitive Guide to B2B Digital Transformation (2020) with Fred Geyer. Winner, Outstanding Case Teacher Competition 2025 (The Case Centre); previous Best Marketing Case award winner. Co-director, INSEAD executive programmes including Leading Digital Marketing Strategy and Leading AI and Digital Marketing Strategy. Has authored 30+ executive cases on companies including Google, Jaguar Land Rover, AccorHotels, BMW Startup Garage and Majid Al Futtaim. Has delivered executive education and keynotes in more than 40 countries for over 200 global organisations. Biography Digital transformation programmes do not usually fail on technology. They fail because the strategy, the culture and the data operating model are not aligned, and the customer experience that results is incoherent. That gap between investment and commercial outcome is the territory Joerg Niessing has spent his career on. At INSEAD, he is a Senior Affiliate Professor of Marketing and co-directs flagship executive programmes including Leading Digital Marketing Strategy, Leading AI and Digital Marketing Strategy and B2B Marketing Strategies. His research and teaching focus on digital customer experience, marketing analytics, brand management and the strategic implications of AI for commercial leaders. Before moving to full-time faculty work he was a Partner at Prophet, the brand and customer experience consultancy, where he led client engagements with global businesses across consumer goods, automotive, healthcare and B2B technology. That operating background sits underneath his 2020 book with Fred Geyer, The Definitive Guide to B2B Digital Transformation, which argues that growth comes from prioritising customers over technology, an argument that has aged well as more transformation budgets are scrutinised. The Case Centre named him Outstanding Case Teacher in 2025, recognition of a 30-strong case portfolio on companies including Google, Jaguar Land Rover, AccorHotels, BMW Startup Garage and Majid Al Futtaim. For a senior buyer, that body of work is the substance behind the keynote: he is testing these arguments on executives from the world’s largest brands every week. Key speaking topics Customer-centric digital transformation B2B digital transformation and growth AI strategy and transformation AI and data in marketing, brand and customer experience Brand building in a digital and AI-driven world Data and analytics as a commercial capability Business model innovation from product to solution Culture and leadership of transformation programmes Ideal for CMOs, Chief Customer Officers and Chief Digital Officers running enterprise transformation programmes. CEOs and boards reviewing the commercial return on multi-year digital and AI investment. B2B leadership teams shifting from product-led to customer-led and solution-led growth. Senior marketing, brand and customer experience teams inside large consumer and B2B businesses. Audience outcomes A sharper view of where customer centricity, not technology, is the binding constraint on growth. A working framework for connecting strategy, culture and data inside a transformation programme. Practical reference points from named global brands, not generic case study language. A clearer commercial agenda for AI in marketing, customer experience and brand. Confidence to challenge the technology-first defaults in their own transformation plans.

Why organisations work with Rodney Williams He has built two venture-backed fintech companies from concept to scale, including SoLo Funds, the only Black-led Certified B Corp fintech in the US, with over 1 million loans funded for 1.5 million users. He raised more than $40M for LISNR with clients including Visa, Ticketmaster, Jaguar Land Rover, and Lenovo, giving him operating experience inside the commercial functions of global brands rather than a venture-capital perspective from the outside. He brings a working operator’s view of financial inclusion that does not collapse into advocacy, anchored in his testimony to federal regulators and direct experience designing products for working and middle-class consumers. Named to the CNBC Disruptor 50 list five times across nine years, a recurrence that is unusual and signals durable founder relevance rather than one moment of attention. Henry Crown Fellow at the Aspen Institute, with the framing capacity that programme selects for, which translates to a keynote that argues rather than just narrates. Biography highlights Co-founder and President, SoLo Funds, the largest community finance platform in the US, with over 1 million loans funded since 2018. Founder and Chair, LISNR, an ultrasonic data-transmission company backed by Visa with over $40M raised. Former Brand Manager, Procter & Gamble, leading digital strategy and ecommerce for Pampers North America. 2019 Henry Crown Fellow, Aspen Global Leadership Network. CNBC Disruptor 50 honouree in 2015, 2016, 2018, 2019, and 2023. Cannes Gold Lion (2015); Ad Age 40 Under 40 (2012); Black Enterprise Tech Entrepreneur of the Year (2016); Ebony Power 100 (2018). Biography SoLo Funds has facilitated more than a million loans to working and lower-middle-class Americans since 2018, and it did so by treating its users as both borrowers and lenders to each other. The business depends on a functioning peer community, not on a marketing community. That distinction sounds semantic until a leadership team tries to operationalise it. Rodney Williams co-founded SoLo Funds after building LISNR, an ultrasonic data-transmission platform he scaled to over $40M in funding with commercial deployments at Visa, Ticketmaster, Jaguar Land Rover, and Lenovo. Before LISNR, he ran digital and ecommerce strategy for Pampers North America at Procter & Gamble, which is where he learned how large consumer organisations actually think about customer acquisition, retention, and brand economics. That sequence matters. He has built community-led commercial models inside a $300B consumer goods business, inside a B2B technology company selling to global brands, and inside a fintech that has become the only Black-led Certified B Corp in its category. The arguments he makes about community as a commercial mechanism are operating arguments, not theoretical ones. He has been named to the CNBC Disruptor 50 list five times across nine years, including 2023, and is a 2019 Henry Crown Fellow at the Aspen Institute. His most pointed contribution for a corporate audience is on what financial inclusion actually requires from product, regulatory, and capital partners once advocacy ends and operations begin. SoLo’s growth has placed him in direct conversation with federal regulators, congressional offices, and tier-one investors including Serena Ventures, ACME Capital, and Endeavor Catalyst, and he speaks from inside those conversations rather than from a panel about them. Key speaking topics Community as commercial operating model Founding and scaling venture-backed fintech Financial inclusion and the underserved consumer Brand building inside large consumer organisations Inclusive capital raising and founder ecosystems Disruptive product strategy in regulated markets Black entrepreneurship and category creation Ideal for CMOs, brand leaders, and growth executives at consumer-facing organisations rethinking community as a commercial channel. Boards and leadership teams of banks, fintechs, and financial services firms reassessing the underserved-consumer opportunity. Founders, venture investors, and corporate venture units focused on inclusive innovation and scale-up discipline. DEI, ESG, and impact leaders looking for a founder-operator voice on inclusive commercial outcomes rather than advocacy framing. Audience outcomes A concrete view of how community functions as an operating mechanism inside a commercial business, not as a brand layer. A founder-operator perspective on building, financing, and defending an inclusive product inside a regulated category. Arguments and case material on why the working and lower-middle-class consumer is structurally underserved, and what product responses actually move the market. Direct experience and pattern recognition from raising capital as a Black founder, applicable to inclusive investment and founder-development programmes.

Why organisations work with Cheryl Campos She has built the largest global community of Latine venture capitalists, VCFamilia, and has used it to channel more than $10M of LP funding to emerging Latine fund managers. That is an operating result inside venture capital, not a panel statement. She knows how to take a FinTech platform from early stage to unicorn. As employee #10 at Republic, she led venture growth and partnerships through the company’s run to a $1BN valuation. Her LaFamilia Foundation work is backed by J.P. Morgan, AWS, Comcast and Gunderson Dettmer, which gives corporate audiences a credible reference point for what serious inclusion investment looks like in practice. She holds an MBA from Stanford Graduate School of Business and a Harvard economics degree, and pairs that with an investor’s view of where capital actually flows. Her speaking range covers FinTech, venture, identity and community building, which makes her usable for inclusion programming, leadership offsites and FinTech-sector events without changing speakers. Biography highlights Co-founder and CEO, LaFamilia Foundation, backed by J.P. Morgan, AWS, Comcast and Gunderson Dettmer. Co-founder of VCFamilia, the largest global community of Latine venture capitalists, and FounderFamilia, a network of 500+ Latine venture-backed founders. Former Head of Venture Growth and Partnerships at Republic, employee #10, scaling the platform to a $1BN valuation. Scout for Lightspeed Venture Partners and investment partner at The Community Fund. Former Investment Banking Analyst at Barclays, Financial Institutions Group and Structured Finance. BA in Economics with honours, Harvard University. MBA, Stanford Graduate School of Business. Named to HBCUvc’s 31 Under 31. Biography Latine founders raise less than 2 percent of venture capital, despite Latine consumers being one of the fastest-growing economic groups in the United States. Closing that gap is not a marketing problem. It needs operators who can build new pipelines of investors, founders and limited partners, and move real money through them. LaFamilia Foundation was set up to do that work. As co-founder and CEO, Campos runs two communities under the foundation: VCFamilia, the largest global community of Latine venture capitalists, and FounderFamilia, a network of 500+ Latine venture-backed founders. VCFamilia has facilitated more than $10M of LP funding into emerging Latine fund managers. FounderFamilia has directed over $1M into early-stage startups through its national pitch competition. Corporate backers include J.P. Morgan, AWS, Comcast and Gunderson Dettmer. The operating credibility comes from Republic. Campos joined the FinTech investment platform as employee #10 in 2018 and led venture growth and partnerships during its run to a $1BN valuation. She is also a scout for Lightspeed Venture Partners and an investment partner at The Community Fund, with prior experience as an investment banking analyst at Barclays in the Financial Institutions Group and Structured Finance team. Her academic background sits on top of that operating record. Campos holds a BA in economics with honours from Harvard University and an MBA from Stanford Graduate School of Business. She was named to HBCUvc’s 31 Under 31 list of emerging venture capital talent, and is a frequent voice in FinTech and venture programming on inclusion, community building and capital access. Key speaking topics Community as a capital-access mechanism in venture and FinTech Latine representation in venture capital and entrepreneurship Inclusion in financial services and technology Building investor and founder pipelines from scratch FinTech growth and scale-up operating lessons Identity, career path and reinvention Ideal for DEI, talent and ERG leaders inside banks, asset managers and FinTech firms looking for substance beyond sentiment programming. Venture capital firms, family offices and corporate venture teams building Latine or wider underrepresented founder pipelines. Heads of community, marketing and partnerships at FinTech and platform businesses scaling user and investor networks. Industry conferences on FinTech, entrepreneurship and capital markets that need a credible voice on inclusion as an operating discipline. Audience outcomes A working view of how community structures inside venture and FinTech move capital and talent, not just sentiment. Specific reference points for what corporate-backed inclusion programmes look like when J.P. Morgan, AWS and Comcast are the partners. Practical lessons from inside a FinTech platform that scaled from employee 10 to unicorn status. A clearer read on how Latine founder and investor networks are forming and where corporates can plug in usefully.

Why organisations work with Damon Dunn He has built and run the businesses he talks about. A 38-unit franchise system, a 31-property retail portfolio with tenants such as Walmart and CVS, and three CEO seats give him P&L credibility most leadership speakers do not have. His Hoover Institution work on welfare-to-work, K-14 education and workforce skilling connects boardroom growth questions to the labour and human-capital realities that actually determine whether a scale-up works. His path from severe poverty in Fort Worth to Stanford, the NFL and a multi-company operating career gives audiences a resilience story that is specific and verifiable, not generic. He is fluent in two registers buyers rarely get in one room: operator and policy fellow. That makes him useful for leadership offsites that need both growth substance and a wider economic frame. Biography highlights Hoover Institution Fellow, Stanford University, working on economic mobility, welfare reform and skills-based education. Author of Punting Poverty: Breaking the Chains of Welfare (Pacific Research Institute). Three-time CEO. Current CEO of Sagan Sign Talent. Founder of Lagunita Franchise Operations, scaled to 38 Dunkin locations across six states. Co-founder of Tricor SW Corporation, which developed 31 retail properties. BA, Public Policy, Stanford University. Harvard Business School Executive Education (2005). Former NFL wide receiver: Jacksonville Jaguars, Cleveland Browns, New York Jets, Dallas Cowboys. Republican nominee for California Secretary of State, 2010. Founder of Long Beach College Prep Academy, which has sent 158 students from low-income families to college. Biography Build a 38-unit franchise system from a single location and you learn quickly which growth ideas survive contact with payroll, leases and operators on a Tuesday morning. Damon Dunn has done the work three times as a CEO, in franchising at Lagunita, in retail development at Tricor, and most recently in industrial talent at Sagan Sign Talent. Tricor developed 31 retail properties across the United States, securing tenants including Walmart and CVS. Lagunita scaled to 38 Dunkin locations across six states, with around 500 employees and roughly thirty million dollars in revenue. The throughline is the same: capital deployed against real assets, real customers and real labour markets, with a P&L that has to clear at the end of every period. Alongside the operating work, Dunn is a Fellow at the Hoover Institution at Stanford, where he writes on welfare reform, K-14 education and the skills-based pathways that actually move people out of poverty. His book Punting Poverty: Breaking the Chains of Welfare, published with the Pacific Research Institute, sets out a workable agenda for that mobility question. He was the Republican nominee for California Secretary of State in 2010. His own route from severe poverty in Fort Worth to a Stanford scholarship, four NFL teams and a working operator’s career gives the policy argument something most policy arguments lack: an author who has been the subject. Boards and leadership teams get a speaker who can work the labour question from inside the labour market, not from a podium above it. Key speaking topics Entrepreneurship and scaling Growth strategy under capital and labour constraints Economic mobility and workforce skilling Leadership across business, sport and policy Resilience and high-performance under pressure Public policy on welfare-to-work and K-14 education Ideal for CEOs, founders and country managers running scale-up plays in capital-constrained conditions. Boards and executive teams looking for a credible operator’s view alongside macro and policy framing. Industry conferences in franchising, retail, real estate and consumer where unit economics drive growth. Leadership offsites that want substance on resilience without the standard sports-keynote arc. Audience outcomes A working operator’s view of how franchise and retail systems actually scale, with the trade-offs named. A clear link between workforce policy, skills and the practical labour economics inside a growing business. A resilience narrative grounded in named institutions and verifiable career stages, not motivational abstraction. Useable language for leaders trying to communicate ambition without overpromising on capital or timelines.

Why organisations work with Ana Andjelic Her “aspirational economy” thesis that brand value is now built through social, cultural, and environmental capital rather than product features or advertising reach gives leadership teams a conceptually rigorous basis for repositioning brands in fragmented consumer markets, not just a set of tactics. She has delivered verified results at scale: the Banana Republic rebrand under her leadership produced a 27% year-on-year comparable sales increase, which means boards are not being asked to take a theory on faith. Her two Routledge-published books, combined with The Sociology of Business newsletter (ranked among Substack’s top 15 business publications), mean her framework is publicly available, continuously tested, and already in use by the marketing leaders her audiences need to influence. She brings C-suite brand experience across three distinct commercial contexts – global mass retail (Banana Republic, Esprit), contemporary luxury (Mansur Gavriel), and independent fashion (Rebecca Minkoff), making her diagnostic toolkit applicable beyond any single category or brand tier. A Columbia sociology doctorate and a senior career at agencies including Droga5 and Havas means she can diagnose what has broken in a brand’s relationship with culture and explain why, not just describe the symptoms. Biography highlights Chief Brand Officer at Banana Republic, rebrand delivered a 27% year-on-year comparable sales increase Former Global Chief Brand Officer at Esprit, led brand repositioning across Europe and market re-entry in North America and Asia-Pacific Author of two books published by Routledge: The Business of Aspiration and Hitmakers: How Brands Influence Culture Recognised three times by Forbes for CMO work, including Forbes CMO Next Publishes The Sociology of Business, ranked among the top 15 business publications on Substack Contributor to Harvard Business Review, Financial Times, Fast Company, The Guardian, Adweek, and Vogue PhD in Sociology and MA in Media Studies; senior agency experience at Droga5, Havas Media, and Spring Studios Biography Ana Andjelic spent two decades in C-suite brand roles, at Banana Republic, Esprit, Mansur Gavriel, and Rebecca Minkoff, while simultaneously building a body of intellectual work that explains why most brand strategy fails. The result is a perspective with unusual commercial credibility: she has made the argument at board level and then delivered the numbers. Her central thesis, developed in The Business of Aspiration (Routledge), is that modern consumers no longer signal status through wealth or possessions but through taste, curation, and values – what she calls social, cultural, and environmental capital. The organisations that understand this are not running better advertising. They are restructuring brand strategy around cultural influence: collaborations, creative communities, content, and what she identifies in her second book, Hitmakers: How Brands Influence Culture, as the systematic production of cultural hits. At Banana Republic, she translated this framework into a full brand repositioning that delivered a 27% year-on-year comparable sales increase. At Esprit, she oversaw the brand’s repositioning across Europe and its re-entry into North American and Asia-Pacific markets. Both assignments required her to make cultural arguments in commercial terms and to redesign the marketing function to deliver them. Andjelic holds a PhD in Sociology from Columbia University and a Masters in Media Studies. Her Sociology of Business newsletter is among Substack’s top 15 business publications. She contributes to Harvard Business Review, the Financial Times, Fast Company, and Vogue, and is a frequent expert source for the Wall Street Journal and Washington Post. Key speaking topics Brand strategy and repositioning Cultural influence and the aspirational economy Consumer aspiration and shifting status symbols Cultural hitmaking as commercial strategy The Creative Class and cultural audience segmentation Brand storytelling and narrative architecture Retail innovation and brand-driven growth Ideal for Chief Marketing Officers and Chief Brand Officers leading brand repositioning or category entry C-suite leaders in fashion, luxury, and retail responsible for connecting brand investment to commercial outcomes Strategy and brand teams in consumer-facing businesses seeking a model for cultural relevance that scales Boards and leadership teams reviewing brand value architecture, growth planning, or market re-entry Audience outcomes A working framework for understanding how social, cultural, and environmental capital now drive brand value and purchase decisions, and what that means for brand investment A practical model for redefining brand strategy as cultural influence, with organisational and operational implications Clarity on the role of cultural products, collaborations, content, entertainment, community, in building sustainable brand growth beyond advertising A method for segmenting audiences by their relationship to culture, including how the Creative Class functions as an amplification layer Tested examples of how cultural strategy translates into commercial results, including the conditions that made the Banana Republic repositioning work

Why organisations work with Kian Bakhtiari Direct primary-source insight from a live community of 2,000+ Gen-Z and Gen-Alpha contributors across 50+ markets, rather than the lagged trend reports most boards are working from. A published, practitioner argument on purpose-led marketing through Kogan Page’s “Marketing for Social Change”, giving commercial teams a framework for purpose that survives the backlash cycle. Strategic credibility across two registers: the agency boardroom (former Head of Strategy at Dentsu Aegis Network) and the multilateral institution (WEF Agenda Contributor, UNFCCC advisor). Operating experience with consumer-facing brands that have to convert Gen-Z, including Adidas, Unilever, Diesel, L’Oreal, Danone, Innocent Drinks, Pentland Brands and Speedo. A Financial Times Top 50 Future Leaders listing, which gives a buyer external validation that the perspective is taken seriously by the business press. Biography highlights Founder of The People, a Gen-Z and Gen-Alpha cultural intelligence consultancy with contributors across 50+ markets. Author of “Marketing for Social Change: How to Turn Purpose Into Business and Social Impact”, Kogan Page (2024). Named in the Financial Times “Top 50 Future Leaders” for contributions to marketing. Agenda Contributor to the World Economic Forum; Advisor to UN Climate Change (UNFCCC). Forbes contributor on Gen-Z, brand and consumer culture; featured in Campaign, The Drum, Vogue Business and Rolling Stone. Former Head of Strategy at Dentsu Aegis Network; TEDx Brighton speaker on imagination and innovation. Biography Marketing teams have been trying to “reach Gen-Z” with the tools of the previous cycle: panels, focus groups, agency trend decks. The cohort itself has moved on, and most of the commercial signals reaching the boardroom are already a generation late. Kian Bakhtiari built The People to close that gap, running a live network of Gen-Z and Gen-Alpha contributors across 50+ markets that feeds primary cultural intelligence directly into client work. His background is unusually balanced for the field. Former Head of Strategy at Dentsu Aegis Network, he understands what the commercial brief looks like inside a holding company. As Agenda Contributor to the World Economic Forum and Advisor to UN Climate Change, he sees how the same generational questions land in policy and multilateral settings. The Financial Times named him in its Top 50 Future Leaders for marketing, an external read on where his work sits in the discipline. His book, “Marketing for Social Change” (Kogan Page, 2024), is the practitioner argument behind the consultancy. It sets out how brands can embed purpose into the operating substance of the business rather than the campaign layer, and how to avoid the backlash that hits when the two diverge. Clients he has worked with on this terrain include Unilever, L’Oreal, Diesel, Adidas, Danone, Innocent Drinks, Pentland Brands, Speedo and the BBC. What he gives a senior team is a route into a consumer base they cannot read with their existing tools, and a defensible position on purpose that holds up when scrutinised. That sits at the centre of how commercial strategy is now being rewritten for younger consumers and workers. Key speaking topics Gen-Z and Gen-Alpha consumer behaviour Purpose-led marketing and brand activism Cultural intelligence and foresight Marketing for social change The future workforce and generational diversity Brand communities and the creator economy Innovation, imagination and creativity Ideal for CMOs, brand directors and consumer insight leads recalibrating their approach to Gen-Z and Gen-Alpha audiences Chief Strategy Officers and growth leads in consumer-facing categories where younger cohorts decide the next decade of revenue Boards and executive committees stress-testing purpose, ESG and brand positioning against a more sceptical, more political consumer base CHROs and culture leads working on multigenerational workforces where Gen-Z is reshaping engagement and retention Audience outcomes A sharper picture of what Gen-Z and Gen-Alpha actually want from brands, employers and institutions, drawn from a live primary-source network rather than syndicated research. A practical test for whether a brand’s purpose can survive contact with the operating business, and where it most often breaks. A view of the commercial cost of getting generational signals wrong, and the categories where that cost is already showing up. Specific examples of brands that have moved purpose from campaign to product, and what made the difference.

Why organisations work with Guillem Graell He ran brand, digital and direct-to-fan at FC Barcelona between 2017 and 2021, a period in which the club’s digital products generated over one billion euros. Few speakers have operated a P and L of that size in this category. He built Barça Studios and BarçaTV+ from scratch into a direct-to-consumer business valued at more than 250 million euros, giving him a working blueprint for content as a revenue line, not a marketing cost. He took the club’s social footprint past 400 million followers and made it the first football club with 10 million YouTube subscribers, with engagement that consistently led the global sports rankings. He is now building, not retired. As co-founder of D2F Partners he designs, operates and funds direct-to-fan brands, so the case material in any keynote is current rather than archival. He teaches brand strategy at UPF Barcelona School of Management and marketing management at ESADE, which forces him to translate operating experience into frameworks that other leaders can use. Biography highlights Chief Marketing Officer, FC Barcelona, 2017 to 2021. Co-founder and Managing Partner, D2F Partners, building direct-to-fan businesses in sport and entertainment. Founder of Barça Studios and BarçaTV+, a direct-to-consumer venture valued at over 250 million euros. Earlier brand and marketing roles at Procter and Gamble, Reckitt Benckiser, Chupa Chups, Codorniu Group and Accenture. Faculty at UPF Barcelona School of Management (Master in Brand Strategy, since 2014) and ESADE Business School (Master in Marketing Management). Industrial Engineering, Universitat Politecnica de Catalunya, and General Management Programme (PDG), IESE Business School. Biography Sports clubs were among the first consumer brands to discover that their audience was bigger than their stadium and worth more than their broadcast deal. Between 2017 and 2021, FC Barcelona had to act on that fact, and the person running brand, digital and direct-to-fan inside the club was Guillem Graell. As Chief Marketing Officer, he rebuilt the club’s commercial relationship with its supporters around a direct-to-consumer model. He founded Barça Studios and launched BarçaTV+, a venture later valued at more than 250 million euros, alongside subscription, content and product lines that pushed digital revenue past one billion euros. The social audience grew past 400 million followers, and the club became the first in football to cross 10 million YouTube subscribers. His route into that role was unusual for sport. Industrial engineering at the Universitat Politecnica de Catalunya, the General Management Programme at IESE, and brand and commercial roles at Procter and Gamble, Reckitt Benckiser, Chupa Chups, Codorniu and Accenture. The FMCG discipline of building emotional brands at scale travelled with him into one of the most-watched sporting institutions in the world. He now co-runs D2F Partners with Enric Llopart, the club’s former digital director, designing and funding direct-to-fan businesses for other sports and entertainment brands. He teaches brand strategy at UPF Barcelona School of Management and ESADE, which is where the operating playbook from Barça gets pressure-tested against other categories trying to own their audience. Key speaking topics Direct-to-consumer strategy in sport and entertainment Building and monetising LoveBrands Digital business models and content as revenue Brand transformation in legacy organisations Audience, community and fan engagement at scale Innovation in marketing and commercial models Ideal for CMOs, Chief Brand Officers and Chief Digital Officers in consumer-facing categories CEOs and boards of sports, entertainment, media and lifestyle businesses Heads of direct-to-consumer, content and digital product Marketing and growth leadership teams reframing how they own customer relationships Audience outcomes A working view of how a billion-euro digital and direct-to-fan business actually gets built and run Practical reference points for moving from audience metrics to commercial outcomes A clearer line between brand strategy, content investment and direct revenue Useful comparisons between sport, entertainment and other consumer categories trying to own the customer A confident perspective on where digital products, subscriptions and community fit inside a brand P and L