Corporate Culture

Why organisations work with Dean Leak A working language for productive disagreement at the top of the house, captured in his “3 A’s” method (Absorb, Acknowledge, Ask), that teams can use the day after the session Direct operating experience inside Olympic gold-medal environments at Great Britain Taekwondo, British Canoeing, and British Shooting, not theory borrowed from sport A mentorship lineage to Professor Steve Peters and the Chimp Management model, applied with discipline to executive behaviour rather than repackaged as motivation Comfort moving between board rooms, military commanders, and elite athletes, which translates into a sharper read of how senior leaders actually behave under load Biography highlights Worked directly with Olympic gold medallists including Jade Jones and Joe Clarke Held senior leadership roles at Great Britain Taekwondo, British Canoeing, and British Shooting Mentored by Professor Steve Peters, author of The Chimp Paradox, over a five-year period Graduate of UK Sport’s leadership programme Corporate clients include L’Oreal, IBM, Microsoft, LinkedIn, PwC, Baker McKenzie, Specsavers, Mars Group, Air New Zealand, the BBC, and the British Government Author of the “3 A’s” disagreement framework and the “Human iOS” model of behaviour change Member, Association for Coaching Biography Gold medals are not won by teams that agree with each other. They are won by teams that can disagree, in the room, on the day, without the relationship breaking. That observation is the foundation of Dean Leak’s work with senior leadership teams. Leak spent more than a decade inside Olympic programmes, in roles that combined psychological skills coaching with operational leadership. He worked under Professor Steve Peters using the Chimp Management model, then took senior positions at Great Britain Taekwondo, British Canoeing, and British Shooting. The athletes he supported include Olympic gold medallists Jade Jones and Joe Clarke. The corporate work followed the same logic. Boards and executive teams behave like elite squads under pressure: they need composure, role clarity, and a way to surface friction without retreating into politeness. Leak’s “3 A’s” method (Absorb, Acknowledge, Ask) gives teams a reusable structure for disagreeing well. His “Human iOS” framework treats change as a problem of biology and attention, not slogans, which is why his sessions tend to stick with operators who have already heard the standard transformation script. Clients include L’Oreal, IBM, Microsoft, LinkedIn, PwC, Baker McKenzie, Mars Group, Air New Zealand, the BBC, and the British Government. He is a member of the Association for Coaching and a graduate of UK Sport’s leadership programme. Key speaking topics High-performance culture Productive disagreement and healthy conflict Leadership under pressure Change leadership Team performance Psychological safety Imposter syndrome at senior levels Ideal for Executive teams and boards working through restructure, integration, or strategic disagreement CHROs and chief people officers redesigning culture around performance, not engagement scores Leadership development directors briefing partner-track or senior management cohorts High-pressure operational environments (legal, professional services, elite teams) where stakes are personal and decisions are time-bound Audience outcomes A shared vocabulary for naming and routing disagreement instead of avoiding it A clearer read on the behaviours that distinguish gold-medal teams from competent ones The 3 A’s method as a portable practice for senior conversations the next week A sharper view of where the team’s culture rewards comfort over accuracy Practical handles for managing personal composure under sustained pressure

Why organisations work with Dumi Senda He runs inclusion inside a 3,000-person operation at BBC England, so his method has been tested against the same scale and politics the audience is wrestling with, not built in a classroom. His LinkedIn Learning course “Make Belonging Real in the Workplace” gives organisations a shared curriculum to anchor manager conversations after the keynote, which most DEI speakers cannot offer. As President of the Oxford Black Alumni Network and ICF-accredited coach, he brings institutional credibility with senior audiences alongside coaching craft that works one-to-one with leaders. His lived arc from a decade of UK factory work to an Oxford MSc is the proof point that disarms the most sceptical rooms, including leadership teams that have sat through several DEI sessions already. He has delivered programmes inside the BBC, the UN, the House of Commons, the Bank of England, Google and Goldman Sachs, so references translate across public sector, finance and technology briefs. Biography highlights Diversity and Inclusion Portfolio Lead, BBC England (six regions, 3,000+ staff). Oxford University MSc graduate; sitting President of the Oxford Black Alumni Network (OxBAN). LinkedIn Learning instructor, “Make Belonging Real in the Workplace”; 2024 LinkedIn Top Voice, Teambuilding. International Coaching Federation (ICF) accredited coach. Founder of Titese, an EDI consultancy working with clients including the UN, House of Commons, Bank of England, Google and Goldman Sachs. Featured in “Everyday Ubuntu” (Mungi Ngomane, Penguin), foreworded by Archbishop Desmond Tutu. Biography The gap in most inclusion programmes is not ambition, it is operational credibility. Statements of intent are easy to write. Changing how three thousand managers actually speak to each other on a Tuesday morning is harder, and that is the work Senda does every day inside BBC England, where he leads the Diversity and Inclusion portfolio across six regions. That operational grounding is the reason his keynotes do not sound like generic DEI content. He is running the same programme internally that he is recommending to the audience, with the same budget pressures and the same sceptical middle managers. His LinkedIn Learning course, “Make Belonging Real in the Workplace”, distils that method into a curriculum organisations can deploy after he has left the stage. The personal story is well known and deliberately useful. Ten years as a labourer in the UK, a Master’s from Oxford, and now President of the Oxford Black Alumni Network. Senda uses it not as inspiration, but as evidence: inclusion is decided by the everyday behaviour of people already inside the room, and that behaviour can change. Clients include BBC, the UN, House of Commons, Bank of England, Google and Goldman Sachs. What they book him for is rarely a talk on diversity as a topic. They book him to shift the conversation from what the organisation says about inclusion to what its managers actually do on Monday. Key speaking topics Inclusive leadership and manager behaviour Belonging at work Bias and everyday conduct Culture change inside large organisations Authenticity and bringing your whole self to work Career development and professional identity Transformational change and taking the organisation with you Ideal for CHROs and heads of DEI designing the next phase of an inclusion programme that has stalled at policy level. Executive and senior leadership teams ahead of a culture change, restructure or “digital first” transformation. People managers across regionally dispersed organisations who carry the practical load of inclusion. Employee resource group leads and internal DEI networks looking for an external voice with operational authority. Audience outcomes A sharper read of where their own inclusion programme is losing traction between executive intent and manager behaviour. Specific language for describing belonging, bias and conduct that holds up in difficult day-to-day conversations. A framework for connecting personal values to professional contribution that coaches and managers can reuse. Practical prompts from Senda’s LinkedIn Learning curriculum that can be taken back into team sessions. Renewed confidence among sceptical managers that this work is a leadership skill, not a compliance task.

Why organisations work with Ben Keene Twenty years of founding and running purpose-led ventures, from a crowdfunded Fijian island community to a climate startup platform, gives him a practitioner’s view of what actually holds communities together under pressure. A repeatable community-building method, the “5 R’s”, field-tested inside Rebel Book Club across 10 cities and 5,000 members, and translated for corporate audiences. Author of “Tribe Wanted” (Ebury Press, 2008), the book behind the BBC2 series, which gives his community thesis a public, documented origin story that most speakers in this space do not have. Equally comfortable hosting, facilitating, and running workshops, which means the same brief can be delivered as a keynote, a leadership offsite session, or a multi-day internal accelerator. Active founder work in climate and AI through Raaise and Good with AI, so his material on sustainability communication and responsible AI comes from current operating experience, not commentary. Biography highlights Founder, Tribewanted (2006-2016); built a crowdfunded sustainable-tourism community on Vorovoro, Fiji, later extended to Sierra Leone and Umbria. Author, “Tribe Wanted: My Adventure on Paradise or Bust”, Ebury Press, 2008. Subject of a five-part BBC2 series on the Fiji project, broadcast winter 2008. Co-founder, Rebel Book Club, a paid non-fiction reading community operating across 10 cities. Former lead of The Escape School at Escape the City; business advisor and mentor at Virgin StartUp. Founder of Raaise (climate startup fundraising platform) and Good with AI (AI education cohorts). Biography Building a physical community on a remote Fijian island with strangers recruited online is not a business-school case study. It is what Ben Keene did in 2006 when he co-founded Tribewanted, and the project ran for a decade across Fiji, Sierra Leone, and Umbria. It produced a BBC2 series, a book with Ebury Press, and several million dollars of investment into the regions it touched. The interesting part, for organisations, is what he took from it. Communities with paying members do not behave like audiences or customers. They need rhythm, roles, and a reason to return. Keene has spent the years since codifying how that works, most visibly in Rebel Book Club, the non-fiction reading community he co-founded in 2015 and grew to around 5,000 members in 10 cities. He applies the same lens to the commercial problems leaders actually bring him: why sustainability messaging lands with colleagues but not customers, why purpose programmes fade after the launch moment, why AI adoption stalls when it is framed as a tool rather than a practice. His current work through Raaise and Good with AI keeps him inside those problems as a founder, not a commentator. The through-line is specific. He is a founder who has repeatedly built communities that people pay to belong to, and he has turned the method into something organisations can use. Key speaking topics Community building inside organisations Purpose-driven business and impact entrepreneurship Sustainability communication and consumer behaviour Responsible AI and practical adoption Employee engagement through shared rituals and rhythm Founder lessons from climate and impact ventures Ideal for CHROs and internal communications leads designing engagement, belonging, or community programmes. Sustainability and ESG leads who need to translate strategy into language that customers and employees act on. Founders, innovation teams, and corporate venture units looking for a practitioner view of how purpose-led businesses scale. Learning and development leads building cohort-based programmes on AI, climate, or entrepreneurial mindset. Audience outcomes A clear method for building an internal or customer community, drawn from the “5 R’s” framework he has tested at scale. Honest distinctions between communities, audiences, and networks, and what each actually requires from the organisation. Concrete examples of where sustainability messaging fails with consumers and what reframing it around customer value looks like. A founder’s view of responsible AI adoption inside teams, grounded in his current cohort work rather than abstract policy. Renewed conviction that purpose and commercial outcomes reinforce each other when the community layer is built deliberately.

Why organisations work with Ben Whiting He converts a 20-year corporate mentalism career into a working communication toolkit, the same techniques magicians use to read a room, build rapport quickly, and hold attention under pressure. The Limitless Culture keynote pairs entertainment with practical tools, so the ideas land in a way that reduces the usual gap between conference-room inspiration and Monday-morning behaviour. A track record across Apple, Google, Amazon, American Express, Schlumberger, and UNiDAYS, organisations that already have access to most leadership content and still book him for culture and connection work. A delivery style designed for audiences fatigued by another panel and another slide deck, which gives internal sponsors a memorable centrepiece for offsites, sales kickoffs, and culture days. Biography highlights Twenty-plus years as a corporate magician and mentalist with performances in over 30 countries. TEDx speaker, TEDxTraverseCity: “Connect Like a Mind Reader”. Featured in The New York Times and Entrepreneur Magazine. Named clients include Apple, Google, Amazon, American Express, Schlumberger, UNiDAYS, Crystal Cruises, HARPO Studios, and Facebook. Signature keynote: Creating a Limitless Culture. Hired by an international leadership development firm to design and deliver corporate content globally after his TEDx talk. Biography Most workplace communication problems are not information problems. People have the data, the slides, and the strategy document. What they lack is the attention, trust, and connection that make the message stick. Ben Whiting’s career sits exactly at that gap. For two decades he worked as a corporate magician and mentalist in more than 30 countries, performing for audiences from Crystal Cruises and HARPO Studios to Facebook. The craft was reading rooms quickly, holding attention without props beyond the human voice, and creating moments people remembered long after they had left. That is the same skill set most leaders are trying to learn in a different vocabulary. After his TEDx talk “Connect Like a Mind Reader” in 2017, an international leadership development firm hired him to translate the mechanics of mentalism into corporate content. The result became Creating a Limitless Culture, a keynote built around three competency areas: clearer communication, more connected teams, and a shared mindset for navigating change. Apple, Google, Amazon, American Express, Schlumberger, and UNiDAYS have all booked the work. What makes the offer commercially interesting is the format. Whiting delivers serious content about culture and communication through a performance that audiences remember, which solves a recurring problem for internal sponsors: how to put substantive ideas in a room without losing the room. Coverage in The New York Times and Entrepreneur Magazine reflects an audience response that is closer to entertainment economics than to standard conference programming. Key speaking topics Workplace culture and connection Communication under pressure Change management and team adaptability Employee engagement Hybrid and remote team connection Innovation mindset Leadership communication Ideal for CHROs and people leaders running culture, engagement, or change programmes Sales and revenue leaders planning kickoffs where energy and message retention both matter Internal communications and L&D teams designing leadership offsites Conference organisers who need a keynote that resets a fatigued audience without sacrificing substance Audience outcomes Communication techniques drawn from mentalism that read attention, build rapport, and shift a room A working language for connection inside teams, particularly across hybrid and remote setups A reframing of change that treats new conditions as an opening rather than a threat A memorable shared reference point the audience can carry back into the workplace Practical prompts for leaders on how to model the culture they want their teams to adopt

Why organisations work with Candice Brathwaite Two Sunday Times bestsellers built on different theses. I Am Not Your Baby Mother (2020) reshaped national conversations on Black British motherhood. Manifest(o) (2024) became an instant bestseller on intention and self-belief, and took her on a sold-out international tour across the UK, US and Canada. Lived authority on inclusion and representation in a moment when most DEI speakers have either lost the room or become politically performative. Her debut was the first book by a Black British woman about Black British motherhood to enter the British Library. A speaker who can hold uncomfortable conversations and keep audiences listening. Liberty London described her keynote as “the best we have ever put on in 150 years of the store.” Cross-sector keynote track record across financial services, professional services, retail and tech: NatWest, Barclays, Clifford Chance, Linklaters, Ralph Lauren, Sainsbury’s, Deliveroo, Liberty London and the Cambridge Union. The timing and craft of a working broadcaster, drawn from regular appearances on ITV’s Lorraine and Steph’s Packed Lunch, her role as Contributing Editor at Grazia, and writing across the Guardian, Harper’s Bazaar and Stylist. Biography highlights Two-time Sunday Times bestselling author: I Am Not Your Baby Mother (Quercus, 2020) and Manifest(o) (Quercus, 2024) First book by a Black British woman about Black British motherhood to enter the British Library Founder of Make Motherhood Diverse, the campaign challenging stereotyped representations of parenthood in British media Contributing Editor at Grazia and regular UK television presenter on ITV’s Lorraine and Steph’s Packed Lunch Host of Conversations with Candice (Acast, 2026), following the multi-million-download Closet Confessions Keynote clients include NatWest, Barclays, Clifford Chance, Linklaters, Ralph Lauren, Sainsbury’s, Deliveroo, Liberty London, the Royal College of Midwives and the Cambridge Union Biography Most corporate conversations about inclusion have stopped landing. The language is familiar, the speakers cautious, and the audiences switched off. The substance still matters; the form has stopped working. In 2016 a blog post asked where the Black mothers were in British parenting media, and started building an answer. The blog became Make Motherhood Diverse. The platform became a book. I Am Not Your Baby Mother (2020) was a Sunday Times bestseller and the first book written by a Black British woman about Black British motherhood to enter the British Library. A second Sunday Times bestseller followed in Manifest(o) (2024), with a sold-out international tour across the UK, US and Canada. Alongside the books came regular presenting work on ITV’s Lorraine and Steph’s Packed Lunch, a Contributing Editor role at Grazia, and two podcasts. The corporate keynote diary expanded with it: NatWest, Barclays, Clifford Chance, Linklaters, Ralph Lauren, Sainsbury’s, Deliveroo, Liberty London and the Cambridge Union. Buyers tend to book her for the same reason. Inclusion, ambition and the lived reality of working parents are subjects where most speakers either over-perform or under-deliver. Liberty London described her keynote as “the best we have ever put on in 150 years of the store.” That is the response organisations come back for. Key speaking topics Diversity, equity and inclusion Personal brand building and visibility Modern motherhood and the working parent Motivation and self-belief Manifestation and intentional living Storytelling and cultural commentary Ideal for CHROs, CPOs and DEI leads designing inclusion programming that audiences will actually engage with rather than tolerate Internal communications, ERG sponsors and culture teams running events on representation, belonging and the experience of working parents Leadership development and event teams looking for a closing keynote that drives genuine post-event conversation Brand, marketing and creative leadership teams thinking about voice, visibility and cultural authenticity Audience outcomes A direct, honest perspective on inclusion that audiences will repeat back to their colleagues A sharper sense of what genuine representation looks like in the everyday operation of a business, beyond statements and campaigns Language and permission to talk about visibility, ambition and working parenthood as serious organisational concerns The energy and confidence to act on something they have been postponing in their own careers

Why organisations work with Diana Ospina and Oscar Lemus They bring an instrument, not a philosophy. BhiPRO produces a quantified Business Happiness Index across 35 indicators with a reported 94% reliability, the kind of evidence a board will fund against. The methodology has earned external academic validation. Harvard Business School teaches a BhiPRO case based on its deployment at Lanco Medical Group, which signals serious analytical credibility for a culture topic that usually trades on anecdote. They speak as a duo with two distinct lenses: Diana on applied neuroscience and culture practice, Oscar on the financial and operational economics of happiness. The split lets them address a CHRO and a CFO in the same room. They are the leading Spanish-language voices on workplace happiness measurement in Latin America, with deployments across 70+ companies and an open study spanning 29 countries. For multinationals with significant LatAm operations, they offer regional substance most international speakers cannot. Their book “Signos Vitales de la Felicidad Organizacional” is prologued by Néstor Braidot, the leading Spanish-language neuroscientist on applied business neuroscience, anchoring their work in a credible scientific tradition. Biography highlights Co-creators of BhiPRO (Business Happiness Index Program), a 35-indicator scientific methodology for measuring organisational happiness, climate and wellbeing. BhiPRO featured as an MBA teaching case at Harvard Business School, based on the Lanco Medical Group implementation. Co-founders of Mide la Felicidad, the Colombian firm that has applied the methodology to 70+ companies in Latin America since 2015. Co-authors of “Signos Vitales de la Felicidad Organizacional” and “Metodología Científica BhiPRO: Cómo Medir la Felicidad Organizacional,” with prologue by neuroscientist Néstor Braidot. Diana Ospina: TEDx speaker (“Monitoreando Felicidad Laboral”, TEDxSanJosédeDavid), NLP practitioner and applied neuroscience specialist. Oscar Rodríguez Lemus: Honorary Doctorate in Human Development and Leadership (2023), trained in Applied Neurosciences and Brain Gym at the Braidot Institute, with two decades in capital markets and finance before his work on workplace happiness. Biography Most organisations cannot answer a basic question about their own culture: how happy are our people, in numbers a finance director would accept. Pulse surveys and engagement indices give partial answers. They do not link wellbeing to performance with enough rigour to defend a culture budget through a downturn. The instrument has been missing. BhiPRO was built to close that gap. Diana Ospina Campuzano and Oscar Rodríguez Lemus spent more than a decade developing a 35-indicator measurement system covering happiness, climate, wellbeing, culture and sustainability, reporting 94% reliability. The methodology now anchors a Harvard Business School MBA case, based on its application at Lanco Medical Group, and has been deployed across more than 70 companies in Latin America since their firm Mide la Felicidad was founded in Colombia in 2014. The duo work in complementary modes. Diana came to the topic through applied neuroscience, NLP and executive coaching, and is a TEDx speaker on workplace happiness. Oscar’s background sits in capital markets and international economic relations, which gives the partnership a financial vocabulary that culture work usually lacks. Together they published “Signos Vitales de la Felicidad Organizacional,” prologued by the neuroscientist Néstor Braidot, and the companion methodology volume on how to measure organisational happiness. For executive teams the value is concrete. A Spanish-language duo who can stand in front of a Latin American leadership team, present a quantified diagnostic of how their culture is actually performing, and link the gaps to specific operational moves. The Harvard case is the credibility marker. The 35-indicator instrument is the working tool. Key speaking topics Measuring organisational happiness with the BhiPRO methodology Workplace wellbeing and employee engagement Applied neuroscience and workplace happiness Organisational culture transformation Talent retention and human loyalty The economics of happiness at work Entrepreneurship and partnership Ideal for CHROs, Chief Happiness Officers and culture leads in Latin American or Spanish-speaking organisations commissioning a quantified culture diagnostic CEOs and CFOs evaluating the financial case for wellbeing and engagement investment Multinationals with significant Latin American operations seeking regionally credible culture expertise HR conferences and leadership summits in Spanish-language markets Audience outcomes A clear understanding of what an audit-grade happiness measurement actually contains and how it differs from a pulse survey The five dimensions and headline indicators that drive the BhiPRO index, and how each links to operational outcomes An evidence-based read on what Latin American workforce data says about engagement, retention and culture Practical entry points for moving a culture programme from narrative to measurement A neuroscience-informed view of why workplace happiness behaves the way it does, drawn from Braidot Institute training

Why organisations work with Matt Havens He treats generational friction as a leadership design problem, not a personality clash, which gives HR and operations leaders something they can act on rather than another set of demographic slides. His Simplicity framework is built from inside a Fortune 50 operating environment, not from a consultancy deck, so the examples land with line managers who run contact centres, branches, and field teams. The “4 Human Truths” content reframes engagement around what employees of every age actually share, which is useful for organisations stuck rotating perks instead of fixing leadership behaviour. He carries a room. Comedy-club upbringing translates into a delivery style that holds attention through a full keynote, which matters for late-day conference slots and large internal kickoffs. Deployable across very different audience profiles, with named repeat clients including Cisco, State Farm, RE/MAX, Lockheed Martin, Allstate, Duke Energy, and Mondelez International. Biography highlights Fourteen years in Fortune 50 leadership across finance, sales, and customer service, with responsibility for contact centres in five US locations. Creator of the Simplicity framework for leading multigenerational teams and reducing organisational complexity. Author of the “Make Your Business Human: The 4 Human Truths” keynote on engagement and culture. Repeat keynote speaker for organisations including Cisco, State Farm, RE/MAX, Lockheed Martin, Allstate, Duke Energy, and Mondelez International. Grew up backstage in comedy clubs alongside a stand-up comedian father; uses that craft to deliver leadership content with sustained audience energy. Programmes are delivered in person and virtually, working across corporate, association, and franchise audiences. Biography Five generations now sit on the same org chart, and most leadership systems were not built for that reality. Engagement programmes default to perks. Generational training defaults to stereotypes. Leaders end up managing labels rather than people, and the friction shows up in attrition data long before anyone names it. Matt Havens works that problem from inside the operating side of an organisation. Fourteen years of Fortune 50 leadership across finance, sales, and customer service, including responsibility for contact centres in five US locations, gave him a working view of where complexity actually accumulates: in handovers, in jargon, in well-meaning processes that no one will defend if pressed. His Simplicity framework is the response. It asks leaders to strip away the layers that make modern work harder than it needs to be, and to manage multigenerational teams through what people share rather than how they differ. The companion “4 Human Truths” content reframes engagement around the few fundamentals that hold across age, tenure, and function. The delivery is the second half of the proposition. Havens grew up in comedy-club green rooms with a stand-up comedian father, and he uses that craft to keep a room with him through serious leadership content. Cisco, State Farm, RE/MAX, Lockheed Martin, Allstate, Duke Energy, and Mondelez International have brought him back for that reason: the message lands, and the audience remembers it on Monday. Key speaking topics Multigenerational workplace leadership Employee engagement and culture Simplicity in leadership and operations Talent attraction and retention Workplace humour and human connection Customer-facing team leadership Ideal for CHROs and heads of culture working on cross-generational engagement Operations and customer service leaders running large frontline teams Conference programmers needing a humour-led, high-energy main-stage keynote on people and culture Sales and franchise leadership audiences at annual kickoffs Audience outcomes A working definition of generational friction as a leadership design issue, with practical levers managers can pull The Simplicity framework as a checklist for stripping unnecessary complexity out of team operations The 4 Human Truths as a shared engagement vocabulary across a multigenerational workforce Renewed energy and a memorable shared reference point for the rest of the offsite or conference

Why organisations work with Joe Gerstandt He reframes inclusion as organisational design work, with named practices leaders can actually run, rather than a values campaign that depends on goodwill. His “From Anti to Ally” narrative gives sceptical audiences a credible personal entry point, useful in rooms where DEI language has lost its purchase. Co-author of Social Gravity, a published thesis on how relationship dynamics shape collective performance, which gives the work an intellectual spine beyond bureau talking points. Sits on Twitter’s Intersectional Culture and Diversity Advisory Council and the ISO US Technical Advisory Group on Diversity and Inclusion, meaning his frameworks have been tested inside platform governance and global standards. Marine Corps veteran turned culture practitioner, with a delivery register that lands credibly in industrial, defence, and engineering-led organisations where conventional DEI speakers often do not. Biography highlights Co-author, Social Gravity: Harnessing the Natural Laws of Relationships. Intersectional Culture and Diversity Advisory Council, Twitter. US Technical Advisory Group’s Diversity and Inclusion Working Group, International Organization for Standardization. Board director, Tri-Faith Initiative, Nebraska. Featured contributor, Workforce Diversity Network Expert Forum. Clients include Boeing, Toyota, Nestle, Target, Eli Lilly, Marathon Oil, Cornell University, University of Michigan, the CIA and the FAA. Biography Inclusion work has hit a credibility ceiling inside many large organisations. Twenty years of programmes, statements and training have not translated into the operating changes leaders were promised, and the political pressure on DEI has stripped away the cover that older approaches relied on. The result is a leadership population that knows the work matters but no longer trusts the standard playbook. Joe Gerstandt has spent the past two decades rebuilding the work on different ground. His starting point is that inclusion is a design problem, not a sentiment problem. Behaviour, norms, decision rights, conflict practices and conversational habits are the actual machinery. His sessions teach leaders to operate that machinery, with concrete practices around brave conversations, authenticity, and team design. Two strands give the work its weight. Social Gravity, which he co-authored, sets out the relational dynamics that determine whether collective performance compounds or decays. His “From Anti to Ally” narrative draws on his own move from rural Iowa and the Marine Corps into culture work, giving sceptical audiences a credible bridge into the material without asking them to start from agreement. The institutional record matters. He sits on Twitter’s Intersectional Culture and Diversity Advisory Council and on the ISO US Technical Advisory Group’s Diversity and Inclusion Working Group, advises Fortune 100 employers and federal agencies including the CIA and FAA, and has published in Diversity Best Practices, Diversity Executive and HR Executive. That positions him as a practitioner whose frameworks have been pressure-tested against platform governance, global standards and operating reality. Key speaking topics Inclusion as organisational design Inclusive leadership practice Authenticity and psychological safety at work Team performance and relational dynamics Behaviour change and culture change Allyship and personal transformation Bias, identity and decision-making Ideal for CHROs, Chief Diversity Officers and culture leads rebuilding inclusion programmes that have lost internal credibility. Executive teams running culture change inside engineering, defence, industrial and regulated environments where conventional DEI delivery falls flat. Boards and leadership cohorts treating inclusion as a leadership capability rather than a compliance line. Employee resource group leaders and allies seeking practical practice, not slogans. Audience outcomes A working definition of inclusion as a designed practice, separable from political language. Named behaviours and conversational practices leaders can use the next working day. A clearer read on where their organisation’s inclusion work has stalled and why. Language for engaging sceptics and ambivalent middle managers without forcing ideological agreement. A frame for treating relational dynamics as a performance variable, drawn from Social Gravity.

Why organisations work with Peter Crolla He has helped build two Formula 1 teams from scratch. He joined Haas in 2015 as the team’s 14th employee and joined Cadillac in 2025 to prepare its 2026 debut. Few F1 practitioners have stood up a competitive operation from zero more than once. His content is grounded in operational mechanics. Audiences leave with how the pit wall actually works, how a 1.8-second pit stop with 22 staff and 36 tasks is choreographed, and how compliance with FIA scrutineering is built into every weekend. Formula 1 sits where exacting regulation meets competitive margins of milliseconds. Leaders in pharmaceuticals, financial services, aviation, and energy find the comparison directly applicable to their own environments. He can explain how F1 reduced driver fatalities from over 40 between 1950 and 1994 to one in the three decades since. The shift came from a system in which safety stopped being a source of competitive advantage and was shared across rival teams. Two decades across British Touring Cars, F3, McLaren, Haas, and Cadillac give him grounded comparative views on which high-performance practices transfer between organisations and which collapse outside their original context. Biography highlights Race Team Manager at the Cadillac F1 Team, preparing the operation for its 2026 Formula 1 debut. Team Manager at Haas F1 Team for eight seasons, joining as the 14th employee in 2015 ahead of the team’s 2016 debut. Previously Team Leader at McLaren Racing, working alongside World Champions Jenson Button and Fernando Alonso. Oversaw Haas’s maiden Formula 1 pole position at the 2022 Brazilian Grand Prix. Helped Haas secure FIA Three-Star Environmental Accreditation ahead of the 2023 season. Awarded the Teamwork Award at the 2013 MIA Business Excellence Awards during his time at Team Dynamics in the British Touring Car Championship. Biography In Formula 1, a pit stop now takes 1.8 seconds. Twenty-two people complete thirty-six tasks while the car is stationary. One missed cue and a podium becomes a points-paying afternoon. That kind of choreography is what Peter Crolla has spent his career producing. He joined the Haas F1 Team in 2015 as its fourteenth employee, before the team had been on a grid, and stayed for eight seasons as Team Manager. In 2025 he left to take the same role at the Cadillac F1 Team, where he is preparing the operation for its 2026 debut. Doing this work twice in a decade puts him in a small group of practitioners who have stood up a competitive Formula 1 team from a standing start. F1 teams of 1800 staff coordinate around twenty-four non-negotiable race weekend deadlines a year, under one of the most exacting regulatory regimes in commercial sport. Crolla speaks about how that machine actually runs. He explains the daily tension between psychological safety and personal accountability, and how F1 turned over forty driver fatalities between 1950 and 1994 into one in the three decades since. The change came from stopping competitive teams from hoarding what they learned about safety. Key speaking topics High-performance team operations Leadership in regulated, high-pressure environments Operational excellence under non-negotiable deadlines Safety culture and risk transformation Building organisations from a standing start Continuous improvement and marginal gains Sustainability in elite motorsport Ideal for COOs and operations directors in regulated sectors such as financial services, pharmaceuticals, aviation, and energy, where compliance and competitive performance have to be solved together. Founders, transformation leads, and executive teams building or rebuilding an organisation from a standing start. Senior risk and safety leaders looking at how F1’s cultural transformation was actually achieved over three decades. HR and people leaders focused on psychological safety and accountability in technical or engineering-led organisations. Audience outcomes The choreography of a 1.8-second pit stop across 22 staff, including where it most often breaks down. The specific practices that keep psychological safety and personal accountability in balance inside an F1 operation. How F1’s safety record went from over forty driver fatalities in its first four decades to one in its last three, including the specific decision to stop competing on safety. A clear separation between high-performance practices that transfer between industries and those that depend on the specifics of F1.

Why organisations work with Peter Baines His authority on crisis leadership is operational, not theoretical. He led international forensic teams in Thailand after the Boxing Day tsunami and held senior roles in the response to the Bali bombings, the 2010 Jeddah floods and the 2011 Japan tsunami. He is one of the very few speakers who can talk credibly about leading in chemical, biological, radiological and nuclear risk, having led an Interpol counter terrorism project on CBRN threats in Lyon. He brings a 20-year, AUD 40 million case study in purpose at scale through Hands Across the Water, which lets him talk about values, culture and CSR with real numbers behind him rather than slogans. He has published with Wiley twice on the substance of his work, Doing Good By Doing Good (2014) and Leadership Matters (2023), giving organisations a coherent body of thinking to engage with beyond the keynote. He carries an Order of Australia Medal and a royal Thai honour, which gives the talk a level of public standing that lands credibly with boards, philanthropic committees and senior leadership audiences. Biography highlights 22-year career as a forensic investigator with NSW Police, including leadership roles in the response to the 2002 Bali bombings and the 2004 Boxing Day tsunami in Thailand Seconded to Interpol in Lyon to lead an international counter terrorism project on chemical, biological, radiological and nuclear threats Founder of Hands Across the Water, an Australian charity that has raised more than AUD 40 million for children in Thailand since 2005 Awarded the Medal of the Order of Australia (OAM) in 2014 for international humanitarian work, and the Most Admirable Order of the Direkgunabhorn by the King of Thailand in 2016 Author of four books, including Doing Good By Doing Good (Wiley, 2014), Leadership Matters (Wiley, 2023), and Together We Can: 33 Marathons in 26 Days (2025) In December 2024, ran 1,400 km across Thailand in 26 days, the equivalent of 33 marathons, in support of Hands Across the Water Biography The bodies were still being recovered in Thai temples when the question of leadership stopped being abstract. In the weeks after the 2004 Boxing Day tsunami, the Australian and international forensic teams operating out of Phuket and Khao Lak had to identify thousands of victims with limited infrastructure, exhausted personnel and grieving families waiting for answers. The leader running multiple rotations of that operation was a NSW Police forensic investigator on secondment. That investigator was Peter Baines. By the time he resigned from the force in 2009, he had also worked through the Bali bombings, been seconded to Interpol in Lyon to run an international counter terrorism project on chemical, biological, radiological and nuclear threats, and worked with the UN Office on Drugs and Crime in Southeast Asia. The Saudi government later engaged him to review the response to the Jeddah floods. He was deployed again after the 2011 Japan tsunami. The leadership argument he draws from that work is simple but unfashionable: authority comes from how you behave when nobody is keeping score, and culture is what survives a bad day. He set out to test it in practice. In 2005, he founded Hands Across the Water, an Australian charity that has now raised more than AUD 40 million for children in Thailand and supported 46 of them through university degrees. He has written it up in two Wiley books, Doing Good By Doing Good (2014) and Leadership Matters (2023), and most recently in Together We Can (2025), the account of his 1,400 km, 26-day run across Thailand at age 57. The Order of Australia Medal and the King of Thailand’s Most Admirable Order of the Direkgunabhorn followed, but the real proof point is that the operation he started in a tent of orphaned children in 2005 is still functioning, and growing, twenty years later. Key speaking topics Leadership in crisis and disaster response Decision-making under uncertainty and operational pressure Purpose-driven leadership and culture Corporate social responsibility and shared value Resilience and recovery after shock Building and sustaining high performing teams Storytelling and humanitarian impact Ideal for Boards and executive committees rebuilding leadership credibility after a crisis, restructuring, or reputational shock CHROs, CSOs and culture leads designing values-based leadership programmes with substance behind them CSR, sustainability and foundation leads who need a credible voice on shared value and authentic purpose Senior leadership offsites and partner conferences in professional services, financial services and complex operating environments Audience outcomes A clearer view of what authority actually looks like when titles, scripts and procedures stop helping Specific reference points for decision-making under fatigue, ambiguity and public scrutiny A practical model for connecting organisational purpose to measurable community outcomes, not slogans Renewed appetite to hold leadership teams to a higher standard of behaviour in ordinary, not just exceptional, conditions A repertoire of concrete stories, tested in disaster response and humanitarian work, that senior leaders can carry into their own teams

Why organisations work with Julian Placino Practitioner credibility: nearly two decades inside corporate recruiting, including seven years leading talent acquisition at Bottle Rocket, a Dallas mobile development firm with an outsized reputation for hiring quality. Operating-level content. His recruiting talks address the working mechanics buyers ask about: employer value proposition, candidate pipeline, referral systems, hiring manager discipline. Not HR theory. Doubles as a host. With 220+ episodes of The Pathways to Success podcast under his belt, he is comfortable interviewing leaders on stage and moderating panels, useful when an event needs both a keynote and a host. Personal-brand and resilience material that translates for sales, recruiting, and frontline audiences who need a motivational anchor rather than a leadership framework. Biography highlights Former Head of Recruiting, Bottle Rocket (seven-year tenure) Earlier recruiting leadership at ReachLocal (Gannett) Founder, Pathways Media and the Recruitment Masterclass training programme Host and creator, The Pathways to Success podcast (220+ episodes, Apple Podcasts and Spotify) BBA, University of North Texas Commercial actor and voice-over artist with named campaigns including Microsoft, Indeed, Ford, AT&T, and the NFL Biography Most companies treat recruiting as an administrative function until a critical hire stalls. Then it becomes a board-level problem. Placino built his career inside that gap. As Head of Recruiting at Bottle Rocket, he spent seven years scaling a hiring operation at a Dallas mobile development firm whose product work for Fortune 500 clients depended on the quality of its engineering bench. That operating background is what he brings to the stage. His core keynote, Mastering the Talent Puzzle, treats employer brand and recruiting strategy as a system that can be deliberately built, not a function of headcount or agency spend. The argument is grounded in what worked inside a high-pressure tech recruiting environment, including how to design an employment value proposition, how to mobilise existing employees as a pipeline, and how to make hiring managers accountable for the people they bring in. Beyond the recruiting material, Placino runs The Pathways to Success podcast, where he has interviewed more than 220 leaders across business, sport, and the creative industries. The format gives him a working interviewer’s craft, which he extends into event hosting and panel moderation. He also delivers talks on personal branding, resilience, and stewardship, drawn from his own path as a first-generation Filipino American who built a recruiting career, a media company, and a parallel commercial acting line that includes Microsoft, Indeed, Ford, AT&T, and NFL campaigns. He is based in Dallas and holds a BBA from the University of North Texas. He is represented by multiple bureaus across the US in addition to Speakers Associates internationally. Key speaking topics Recruitment strategy and employer brand Talent acquisition operating models Personal branding and reputation Resilience and adaptability Stewardship-based leadership Event hosting and interview-format moderation Ideal for CHROs and Heads of Talent Acquisition rebuilding in-house recruiting capability Talent and recruiting team offsites Sales and revenue kickoffs that need a personal-brand or motivation anchor Conferences requiring a keynote speaker who can also host or moderate Audience outcomes A working model for designing an employer value proposition that survives contact with the labour market A specific approach to turning current employees into a recruiting pipeline Language for separating personal brand from job title, useful for sales and client-facing roles A reframing model for adversity and change drawn from the speaker’s own career history

Why organisations work with Susan Hetrick A working operating model for toxic culture, not a moral framing of it. Her four-stage progression gives a board language to discuss what stage they are in, before deciding what to do. The RESPECT framework as a remediation sequence, used inside her book and consultancy at zuhra. It anchors the conversation in specific leadership behaviours rather than values posters. Practitioner credibility from senior HR roles at the World Bank Group, RBS, HSBC, Aegon and Deloitte, paired with a doctorate from City University Business School. She has run the function she is now critiquing. A published, peer-reviewed thesis (Routledge, 2023; 2024 Business Book Awards finalist) that gives the room a single, citable reference point rather than a deck of opinions. Biography highlights Author, Toxic Organizational Cultures and Leadership: How to Build and Sustain a Healthy Workplace (Routledge, 2023). 2024 Business Book Awards finalist. Co-author with Professor Graeme Martin, Corporate Reputations, Branding and People Management: A Strategic Approach to HR. Doctorate in Organisational Psychology, City University Business School. Senior HR leadership roles inside the World Bank Group, RBS Group, HSBC, Aegon, Arab Banking Corporation and Deloitte. Academic appointments at the Universities of Aberdeen, Glasgow and London, Birkbeck College and Helsinki School of Economics. Founder of zuhra consulting; Chair of the Board, Dundee Rep and Scottish Dance Theatre. Keynote, CIPD Annual Conference 2023, to an audience of 600+ HR professionals. Biography Most organisations describe culture as something they have, not something they do. That language is what allows toxic patterns to harden inside otherwise functional companies, often for years before the board treats them as a strategic risk. Susan Hetrick’s work is built around closing that gap. Her book Toxic Organizational Cultures and Leadership (Routledge, 2023) sets out a four-stage account of how cultures degrade and a remediation sequence she calls the RESPECT framework. The book reached the 2024 Business Book Awards shortlist and is now used by HR leaders looking for a structured way to brief their executive committees. She brings 35 years of senior HR practice to the argument, including roles inside the World Bank Group, RBS, HSBC, Aegon, Arab Banking Corporation and Deloitte. Her doctorate in Organisational Psychology is from City University Business School, with academic appointments at Aberdeen, Glasgow, London, Birkbeck and Helsinki School of Economics. Today she runs zuhra consulting, a specialist culture practice, and chairs the boards of Dundee Rep and Scottish Dance Theatre. The combination matters because it gives senior teams a counterpart who has sat in their seat, written the academic case, and is now operating the remedy with paying clients. Key speaking topics Toxic organisational cultures Healthy workplace culture design Leadership behaviour and culture risk Corporate reputation and HR strategy Culture transformation in regulated industries Board oversight of people risk Organisational psychology in practice Ideal for CHROs and senior HR leaders facing engagement, attrition or conduct concerns Boards and audit/risk committees treating culture as a governance risk Executive teams entering or recovering from restructure, acquisition or scandal Regulated sector leadership groups (financial services, professional services, public bodies) Audience outcomes A four-stage diagnostic that lets a leadership team locate where their culture currently sits The RESPECT sequence as a practical guide to leadership behaviours that repair, rather than mask, cultural damage A clearer board-level language for naming culture risk before it becomes legal or reputational exposure A reading of how HR, legal and executive functions need to operate together to prevent toxicity recurring