Corporate Culture speakers

Why organisations work with Russell Beck His 6C© model (Compensation, Career, Cause, Community, Culture, Company) gives people teams a structured, actionable framework for talent strategy: not a list of principles, but a diagnostic and planning tool organisations can apply directly. His career spans engineering project leadership across 25 countries, European Head of Talent at Yahoo!, MD of a £120m talent outsourcing business, and Global Head of Consulting at Impellam Group: a level of operational depth that most future-of-work commentators do not have. The World of Work to 2030 was recognised by the Financial Times as a business book to read and won the Institute of Leadership’s Book of the Year giving his frameworks independent, named validation rather than self-asserted authority. He translates megatrend analysis into specific commercial decisions. His sessions leave teams with a clear view of what the talent market will require of them by 2030, not just why it matters. Biography highlights Author of The World of Work to 2030, published by Bloomsbury Business (2024) Winner, Institute of Leadership Leadership Book of the Year 2024 Recognised by the Financial Times as a business book to read; regular interviewee in the FT Former European Head of Talent, Yahoo! – built one of the first pan-European talent functions Former Managing Director, Carlisle Managed Solutions – grew business to £120m turnover in 30 months; former Global Head of Consulting, Impellam Group Engineering project leader across 25+ countries, including a USD500m programme; co-owner and Director of Inspiration, ImagineThinkDo Biography Work is changing faster than most organisations’ talent strategies can keep up with. The labour market that defined hiring and retention practices for the last thirty years has shifted structurally, and the organisations still winning on compensation alone are discovering the limits of that approach. Russell Beck has spent three decades working through this tension as an operator running large-scale engineering programmes across 25 countries to building Yahoo!’s first pan-European talent function, to leading a £120m talent outsourcing business as Managing Director. His book, The World of Work to 2030, published by Bloomsbury Business, maps the megatrends reshaping organisations and careers and translates them into a practical action framework. It won the Institute of Leadership’s Leadership Book of the Year in 2024 and was recognised by the Financial Times as a business book to read. The book’s argument is not that change is coming, it is that most organisations are already behind, and that closing that gap requires deliberate, structured action on people strategy now. The 6C© model (Compensation, Career, Cause, Community, Culture, Company) is Beck’s proprietary framework for diagnosing and rebuilding talent strategy in a market where employees hold structural leverage. It has been deployed with organisations across sectors including Vodafone, the NHS, Cambridge University Press and the Top Employers Institute. Through ImagineThinkDo, the consultancy and development firm he co-owns with Alison Beck, he works directly with senior leadership teams on workforce transformation, leadership development and cultural change. His perspective combines the research discipline of an engineer, the strategic experience of an operator who has led at scale, and the practical tools of a practitioner who has done the work inside organisations, not just advised on it from outside. Key speaking topics Future of work and workforce strategy Talent attraction, retention and the 6C© model Organisational culture and belonging The multigenerational workforce Purpose-led leadership Leadership in uncertainty Future skills and employability Megatrends and their organisational implications Ideal for CHROs and people directors designing future-fit talent strategy Senior leadership teams navigating workforce transformation Talent, learning and organisational development functions CEOs and MDs seeking a commercially grounded view of the future labour market Audience outcomes A structured view of the megatrends reshaping work, and their specific implications for organisational and talent strategy Familiarity with the 6C© model as a practical tool for rebuilding attraction and retention approaches Clearer understanding of why belonging – not diversity alone – determines whether inclusion strategies deliver measurable outcomes Practical steps leaders can take to close the gap between current people strategy and what the labour market will require by 2030 A leadership lens for embedding purpose and meaning at work in ways that affect retention and performance

Why organisations work with Ryan Tillman Conflict and de-escalation content built from real shifts on patrol and in crisis negotiation, not adapted from a corporate training module. A direct, lived perspective on bias and inclusion from someone who once distrusted policing and chose to join it, which lands with audiences who have tuned out of standard DEI sessions. Author of Happy Eyes: Becoming All Things To All People, with a foreword by Dak Prescott and afterword by Gordon Graham, giving the keynote a published spine that leaders can read and pass on. Founder of Breaking Barriers United, a programme used by law enforcement agencies and corporate clients to rebuild communication between groups that have stopped trusting each other. Significant earned reach through the #ITSNEEDED podcast and a social audience that has accumulated over 100 million views, which lifts internal engagement before and after the event. Biography highlights Police Officer, Chino Police Department, Southern California, since 2013. Founder and CEO, Breaking Barriers United LLC. Author, Happy Eyes: Becoming All Things To All People, foreword by Dak Prescott, afterword by Gordon Graham, endorsed by Michael Strahan. Host, #ITSNEEDED podcast, with more than one million downloads. Featured on FOX 11 Los Angeles, NBC Los Angeles, ABC News and Voyage LA. Training and content partnerships with Lexipol, Open Sesame and the Heal America Movement. Biography Most organisational fractures begin as a communication problem. A manager misreads a team member, a customer interaction tips into hostility, a difficult conversation gets postponed until it becomes a grievance. The skills that prevent those failures are the same ones a patrol officer learns in the first minute of a call, and they are rarely taught inside corporate training. Ryan Tillman built his career inside that gap. A serving officer with the Chino Police Department in Southern California, he founded Breaking Barriers United to address what he saw on both sides of the badge: a breakdown in trust between people who needed to understand each other to function. The work began in policing and quickly moved into workplaces, where the underlying dynamics, bias, fear, misread intent, were identical. His book, Happy Eyes: Becoming All Things To All People, with a foreword by Dak Prescott and afterword by Gordon Graham, sets out the operating philosophy: meet people where they are, lead with respect, and use empathy as a practical tool rather than a slogan. The #ITSNEEDED podcast has carried that material into more than a million downloads, and his social channels have accumulated over 100 million views across appearances on FOX 11 LA, NBC Los Angeles and ABC News. What he brings into a corporate room is not motivation. It is a working method for the conversations that decide whether a culture holds together: how to read a situation before it escalates, how to disagree without losing trust, how to lead across difference without retreating into policy. Senior teams take from him the same thing his colleagues do on patrol, a steadier set of instincts for the moments that matter most. Key speaking topics Communication and trust at work De-escalation and conflict resolution Bias, inclusion and bridging divides Leadership under pressure Crisis response and personal safety Culture change in operational environments Empathy as a practical leadership skill Ideal for CHROs, heads of culture and DEI sponsors looking for content on inclusion that lands with sceptical audiences. Safety, security and risk leaders responsible for de-escalation, customer-facing conflict and frontline workforce protection. Senior leadership teams in operationally complex sectors (healthcare, retail, transport, public services) where communication failures carry real cost. Internal events focused on rebuilding engagement and trust after restructure, layoffs or visible cultural strain. Audience outcomes A clearer read on how everyday interactions either build or erode trust inside a team. Specific techniques for de-escalating conflict before it becomes a formal incident. A more confident vocabulary for talking about bias and difference without defaulting to slogans. A practical model for leading across viewpoints that disagree, drawn from policing and negotiation practice. A renewed sense among managers that culture is set in their own conversations, not in the policy document.

Why organisations work with Sacha Romanovitch She has actually done what most purpose-led leadership talks describe. As CEO of Grant Thornton UK she capped her own pay at 20 times the firm’s average salary, introduced firm-wide profit sharing, and gave 4,500 staff a stake in how the partnership was run. She left Grant Thornton having grown it past £500m in revenue and finished her tenure in the Glassdoor Top 50 CEOs with a 94% approval rating, two places behind Tim Cook. Boards listening to her hear an operator, not an advocate. She built Fair4All Finance from a standing start into the UK’s recognised body on financial inclusion, working across HM Treasury, the Cabinet Office, regulators, lenders, and the voluntary sector. Few speakers can demonstrate cross-sector convening at that scale. She is willing to discuss the political and partner-level backlash she faced for refusing to back down on shared enterprise. That candour is rare from former CEOs and unusually useful to boards anticipating their own pushback. Biography highlights First woman to lead a major UK accounting firm, as CEO of Grant Thornton UK LLP from 2015 to 2019. OBE awarded in 2020 for Services to Business, recognising her work on financial wellbeing through Fair4All Finance. Founding CEO of Fair4All Finance, the UK financial inclusion body backed by dormant assets funding, from September 2019. Member of the UK Government’s Levelling Up Advisory Council from February 2022, leading the Social Infrastructure working group. Honorary Fellow of Somerville College, Oxford; Honorary Doctorate, University of York; Fellow of the Institute of Chartered Accountants in England and Wales. Independent Non-Executive Director of the Association of British Insurers; Non-Executive Director, LeapFrog Investments; inaugural Chair of Access Accountancy. Biography In 2015 the partnership at Grant Thornton UK voted in a CEO who told them their pay should be capped, profits should be shared with every employee, and the firm should drop clients whose work it could not defend. By the end of her tenure the firm had grown past £500m in revenue, was sitting in the Glassdoor Top 50 CEOs ranking with a 94% staff approval rating, and the same partnership that elected her had fractured over the cost of what it had agreed to. That tension is the substance of Sacha Romanovitch’s leadership work. She is one of the few senior UK operators who has put a recognisable shared enterprise model inside a major professional services firm and then absorbed the partner-level resistance it produced. Boards that say they want a purpose-led culture often have not faced the moment when their senior earners discover what purpose costs them. She has, and she will discuss it directly. Since 2019 she has been building Fair4All Finance, the body set up under the Dormant Assets Scheme to extend access to affordable credit, insurance, and savings for people in vulnerable financial circumstances. Under her the organisation has become the convening point for the financial services sector, HM Treasury, the Cabinet Office, and the voluntary sector on financial inclusion. She co-chairs the Inclusive Economy Partnership and served on the Government’s Levelling Up Advisory Council from 2022, leading its Social Infrastructure working group. The thread across both roles is the same. Values claims are tested by the decisions a leader takes when those values cost something. Romanovitch is unusually credible on that test because she has been on both sides of it: as the CEO who held the line at Grant Thornton, and as the founding chief executive who has had to make the case for financial inclusion to commercial lenders, regulators, and ministers in turn. Key speaking topics Purpose-led leadership in commercial organisations Shared enterprise and employee ownership models Financial inclusion and the social contract of financial services Inclusive leadership in regulated and professional services sectors Cross-sector partnership between government, business, and civil society Social mobility and access to professional careers Leading change against partner-level or shareholder resistance Ideal for Boards and ExCos in professional services, financial services, and partnership-structured firms reviewing their culture and ownership model CEOs and CHROs designing reward, voice, and stake structures for purpose-led strategies Financial services leaders, regulators, and policy audiences working on financial inclusion and consumer vulnerability Industry social mobility programmes and DEI sponsor groups setting concrete targets rather than statements Audience outcomes A direct account of what shared enterprise looks like when it is operating, costing, and contested inside a major firm A working model for testing whether a stated value will hold under commercial pressure before it is publicly committed to A clear picture of how financial inclusion gets built in practice across regulators, banks, fintechs, and the voluntary sector An honest reading of the partner-level and shareholder dynamics that derail purpose-led change, and the moves that protect it A sense of what the next decade of financial services accountability looks like from inside the policy conversation

Why organisations work with Sahar Hashemi She has built three commercial ventures from a standing start. Coffee Republic (110 stores, £50 million market cap), Skinny Candy (acquired by Glisten Plc) and Buy Women Built (2,000+ businesses, £2.5 billion combined turnover) give her a working library of how entrepreneurial behaviour actually feels day to day. Her Start Up Forever framework breaks the entrepreneurial mindset down into a small set of repeatable daily behaviours, which is what lets it survive contact with corporate hierarchy. The book was named a Financial Times Business Book of the Month. She translates between two worlds that rarely speak the same language: founders running on instinct and customer obsession, and senior executives running on process and structure. Most speakers can describe one of those worlds; she has lived both. Her credibility on women-led growth is operating credibility, not advocacy. Buy Women Built is a commercial channel built with major retailers, and she co-chaired the UK government’s Scale Up Taskforce on growing SMEs. Biography highlights Co-founder, Coffee Republic; scaled to 110 stores and a £50 million market capitalisation Founder, Skinny Candy (50% acquired by Glisten Plc) and Buy Women Built Author, Anyone Can Do It (Wiley, 2003) and Start Up Forever (Troubador, 2019, Financial Times Business Book of the Month) OBE for services to the UK economy and to charity, 2012 Birthday Honours Co-chair, UK government Scale Up Taskforce; board member, Scale Up Institute Young Global Leader, World Economic Forum Biography Coffee Republic opened on South Molton Street in 1995, the first US-style coffee bar chain in the UK. Within five years it ran 110 stores at a £50 million market capitalisation. Sahar Hashemi co-founded the business with her brother Bobby after leaving a career in law, and the speed of the build became the basis of everything she has worked on since. The question that has occupied her for two decades is why large companies struggle to act on what they already know. Most have the people, the capital and the data to behave entrepreneurially. They rarely behave that way in practice. Her book Start Up Forever, named a Financial Times Business Book of the Month, breaks that gap into a set of daily habits that survive inside corporate structure rather than dying in workshop rooms. The work has weight because it is grounded in three operating businesses she actually built, not consulting case studies. Skinny Candy, the sugar-free confectionery brand, was acquired by Glisten Plc. Buy Women Built, launched in 2020, now represents more than 2,000 women-built businesses with combined turnover above £2.5 billion and has become a working channel inside major UK retailers. She co-chaired the UK government’s Scale Up Taskforce and sits on the board of the Scale Up Institute. Senior teams at Microsoft, L’Oreal, LinkedIn, Procter & Gamble and Sky have brought her in for the same reason: she gives a leadership group a usable answer to the question of what entrepreneurial behaviour looks like on a Tuesday afternoon at a 50,000-person company. She was awarded an OBE in 2012 for services to the UK economy and to charity, and named a Young Global Leader by the World Economic Forum. Key speaking topics Entrepreneurial mindset inside large organisations Innovation and creativity as everyday discipline Building start-up culture in established businesses Intrapreneurship and behaviour change at scale Women-led entrepreneurship and scale-up growth Customer obsession as a leadership behaviour Courage, action and the founder’s bias to start Ideal for Executive teams running innovation, transformation or culture-change programmes CHROs and learning leaders who want behaviour change, not awareness Strategy and growth leaders trying to build new businesses inside an existing one Sales, marketing and customer teams rebuilding around customer obsession Audience outcomes A practical model of entrepreneurial behaviour that translates into Monday-morning habits Specific examples of how founder instincts (customer obsession, bias to act, comfort with ambiguity) operate inside corporate structure A clearer view of why innovation programmes stall, and what to remove rather than add Renewed confidence in personal agency: what an individual contributor or senior leader can change without permission Frameworks from Start Up Forever that teams can apply to their own products, customers and decisions

Why organisations work with Sam Silverstein A 30-year body of work that treats accountability as an operating system, not a virtue. Buyers get a structured method, not a motivational reset. Founder of The Accountability Institute and creator of the Certified Accountability Advisor designation. The frameworks are productised, taught, and used inside client organisations long after the keynote. Author of 13 books on the subject, anchored by No More Excuses and The Accountability Advantage. Senior teams can verify the substance before they commission the talk. CPAE Speaker Hall of Fame inductee and past President of the National Speakers Association. The peer recognition is from people who book and brief speakers for a living. Practitioner credibility: built and sold a manufacturing business to a Fortune 500 acquirer before turning to the topic full-time. The room reads him as an operator who later became an author. Biography highlights Founder of The Accountability Institute and the Certified Accountability Advisor programme. Author of 13 books, including No More Excuses, The Accountability Advantage, No Matter What, Non-Negotiable, and Pivot!. CPAE Speaker Hall of Fame, inducted by the National Speakers Association in 2021. Past President of the National Speakers Association (2008). Named one of the World’s Top 30 Organisational Culture Professionals by Global Gurus. Former owner of manufacturing and distribution companies with combined sales over $100 million, including a successful exit to a Fortune 500 company. Biography Most organisations treat accountability as a tone of voice. Silverstein treats it as a structure. His work, developed over three decades and codified through The Accountability Institute, defines accountability as the willingness to keep commitments to others. That definition is operational, not motivational, and it changes how leaders are expected to behave when no one is watching the dashboard. The frameworks sit inside thirteen books, beginning with No More Excuses and built out through The Accountability Advantage, No Matter What, Non-Negotiable, and the Certified Accountability Advisor designation that licenses the method to practitioners. Clients use them to address the problems culture decks usually skirt: turnover that erodes margin, change programmes that lose energy after launch, and senior leaders who carry decisions that should live closer to the customer. The credentials are equally serious. The National Speakers Association inducted him into the CPAE Speaker Hall of Fame in 2021, and he previously served as the association’s President. Global Gurus has named him among the world’s top thirty organisational culture professionals. The peer recognition matters because it comes from the part of the industry that watches speakers under pressure. Before any of this, he built and ran manufacturing and distribution companies with combined sales above $100 million and sold one of them to a Fortune 500 acquirer. That history is why the room reads him as an operator first. The accountability argument lands harder because the person making it has been the one writing the cheque for the consequences of weak execution. Key speaking topics Accountability as a culture operating discipline Organisational culture and retention Values-driven leadership Change adoption and resistance Trust and team commitment Disengagement and turnover reduction Ideal for CHROs and people directors facing retention and engagement pressure COOs and operating leaders translating strategy into consistent execution CEOs leading culture or values resets after restructure, merger, or rapid growth Leadership development and L&D teams building behavioural standards across the management layer Audience outcomes A working definition of accountability that separates it from blame, compliance, or performance management A clear view of where commitments break down inside their own organisation Specific behaviours that leaders can adopt to model accountability without micromanaging A vocabulary for culture that the senior team can use in operating meetings, not just engagement surveys A defensible answer to “what would change if we actually did this?”

Why organisations work with Samantha Clarke Treats workplace wellbeing as a design problem. Her Masters-level training in Neuroaesthetics and Global Innovation Design gives her a scientific framework for how physical space and sensory conditions shape performance. It is territory most workplace wellbeing consultants never enter. Teaches regularly at three distinct platforms: The School of Life, Simon Sinek’s Inspire U, and The Guardian Masterclasses. The material has been refined across years of teaching, not just delivered on a speaker circuit. Author of Love It Or Leave It: How to Be Happy at Work (Octopus Publishing Group, 2020). The book sets out a framework for career fit decisions that HR leaders have used to structure retention and talent development conversations with senior talent. Qualified as a Bhutanese Gross National Happiness Facilitator, one of few workplace speakers with formal training in a non-Western model of measuring wellbeing. The credential brings practical weight to what otherwise risks becoming a philosophical conversation about happiness at work. Client roster includes JP Morgan, LVMH, Accenture, Samsung and Pinterest. The work holds up in performance-first cultures where wellbeing programmes are often treated with suspicion. Biography highlights Author of Love It Or Leave It: How to Be Happy at Work (Octopus Publishing Group, 2020) TEDx speaker, “Are You Ready to Break Up With Work?” (TEDxRoyalTunbridgeWells) Faculty lecturer at The School of Life; lecturer and facilitator at Simon Sinek’s Inspire U platform; facilitator for The Guardian Masterclasses Masters-level training in Neuroaesthetics and Global Innovation Design for Social Change; qualified Bhutanese Gross National Happiness Facilitator; MIT training in Neuroscience for Business; ICF-accredited Co-Active and ORSC coach Appeared in conversation with Hillary Rodham Clinton and Angela Duckworth at the Hillary Rodham Clinton Global Challenges Summit Featured in Forbes, Fast Company, Monocle, Stylist, Harper’s Bazaar, Psychologies, Evening Standard, BBC Woman’s Hour and BBC Radio 4 Client work across JP Morgan, LVMH, Accenture, Samsung, Pinterest, Unilever, Nespresso, ITV and the NHS Biography Organisations spend more on wellbeing than at any point in their history, and employee engagement keeps falling. The gap between intention and outcome is where Samantha Clarke works. She treats wellbeing as a design problem: something shaped by how work is structured, led and experienced, before any programme begins. Her methodology draws on neuroaesthetics, coaching practice and positive psychology. The Masters-level training in Neuroaesthetics and Global Innovation Design equipped her to think about how physical space and sensory design shape cognitive and emotional capacity. A Bhutanese Gross National Happiness Facilitator qualification adds a non-Western model for measuring wellbeing; MIT Neuroscience for Business adds the biological layer. She teaches at The School of Life as a faculty lecturer, and runs programmes for Simon Sinek’s Inspire U platform and The Guardian Masterclasses. Her TEDx talk “Are You Ready to Break Up With Work?” takes the central question to a wider audience. Her book Love It Or Leave It: How to Be Happy at Work (Octopus, 2020) takes the same argument to individuals: a framework for deciding whether a role still fits. The material on resilience and sustainable performance also draws on her lived experience of sickle cell anaemia and chronic pain. That experience is the reason her work on stress and burnout sits on a different foundation from motivational treatment of the same topics. Clients including JP Morgan, LVMH, Accenture, Samsung, Pinterest, Unilever, Nespresso and the NHS have brought her into senior teams where those topics matter. Key speaking topics Workplace wellbeing and culture design Happiness and fulfilment at work Burnout prevention and sustainable performance Employee engagement and retention Leadership in change and transition Resilience and stress management Neuroaesthetics and workplace environment design Ideal for CHROs and People leaders reviewing wellbeing and engagement strategy Senior leadership teams addressing burnout and retention in high-performance environments Culture and transformation leads designing new operating rhythms HR directors shifting from programme-led to design-led wellbeing Audience outcomes Specific reasons their wellbeing initiatives have failed to improve engagement, and what is missing Language to distinguish wellbeing-as-benefit from wellbeing-as-design inside their own organisation Methods to identify signature drop-off points in the employee experience before those become attrition problems Rhythms leaders can install in their own teams without adding another programme layer A sharper view of when individual performance issues are in fact organisational design issues

Why organisations work with Sarah Furness The H.A.B.I.T.S. (Healthy Automatic Behaviours In Threatening Scenarios) formula gives leaders a structured, repeatable system for sustaining performance under pressure – not a set of principles, but a behavioural methodology built from combat aviation and formal human factors instruction. Her “Practise Scared” methodology reframes discomfort as a development mechanism directly addressing the conditions under which most leadership training fails to stick. Her argument in The Uni-tasking Revolution, that focus is a competitive performance variable that organisations are systematically destroying through multitasking culture, gives senior teams a specific, actionable lens for redesigning how work gets done. She brings an instructor’s precision, not only a practitioner’s story: she taught human performance and risk management at the Defence Academy of the UK, which means the frameworks she delivers have been built and tested in a formal training environment, not assembled retrospectively for a speaking career. Her status as the first female helicopter pilot to fly and lead UK Special Forces missions in Iraq is not a biographical detail, it is evidence of what her approach to fear, credibility, and inclusion in high-performance cultures actually looks like in practice. Biography highlights RAF Squadron Leader; approximately 20 years of service including operational combat tours in Iraq and Afghanistan First female helicopter pilot to fly and lead UK Special Forces missions in Iraq Graduate of Newnham College, Cambridge University (Natural Sciences and Theology) Instructor in human performance and risk management at the Defence Academy of the UK, Shrivenham Creator of the H.A.B.I.T.S. (Healthy Automatic Behaviours In Threatening Scenarios) performance framework and the “Practise Scared” methodology Author of two Amazon no.1 bestselling books: Fly Higher and The Uni-tasking Revolution Founder of Well Be It, an executive coaching and leadership development practice (est. 2020) Qualified mindfulness coach and human factors facilitator; trained in cognitive behavioural techniques Biography Most performance under pressure research stays theoretical. Sarah Furness spent two decades testing it as a Cambridge-educated RAF helicopter pilot, then as a Squadron Leader leading combat operations in Iraq and Afghanistan, then as the first female pilot to fly and lead UK Special Forces missions in Iraq. That operational record informs everything she brings to organisations. But it is not the point of the work. The point is that she identified, in conditions of genuine risk, that resilience and performance under pressure are not instinctive. They are skills. And skills can be built. This observation – simple in articulation, significant in implication – is the foundation of her H.A.B.I.T.S. framework and her “Practise Scared” methodology, both of which sit at the centre of her leadership development work. Before founding Well Be It in 2020, Furness formalised that thinking as an instructor in human performance and risk management at the Defence Academy of the UK. That background gives her frameworks a rigour that distinguishes them from testimony alone: these are methods that were built in a professional military training environment before they were taken to the boardroom. Her two no.1 bestselling books, Fly Higher and The Uni-tasking Revolution, extend the argument into self-leadership and organisational focus respectively. Together, they represent a coherent intellectual position: that the gap between how capable leaders look and how they actually perform under pressure is a structural problem, and that closing it requires deliberate behavioural practice, not motivation. Key speaking topics Leadership under pressure Resilience and mental performance Human factors in high-stakes decision-making Focus, attention, and uni-tasking as a performance strategy Psychological safety and growth culture Inclusive leadership and leading in the new era Decision-making and gut instinct under pressure Ideal for Senior leadership teams preparing for high-stakes change or transformation CHROs and L&D leaders building performance and resilience programmes Executive development audiences where the gap between visible capability and felt confidence is a recognised issue Organisations in sectors where pressure, speed, and accountability are structural features – professional services, financial services, defence, manufacturing, engineering Audience outcomes A clear understanding of why performance under pressure is a trainable skill, not a personality trait, with a framework for developing it Practical application of the H.A.B.I.T.S. formula and “Practise Scared” methodology to real workplace conditions A concrete argument for redesigning how attention and focus are managed at team and organisational level Greater leader confidence in decision-making under time pressure and ambiguity A reframe of fear, failure, and discomfort as development data rather than performance problems

Why organisations work with Scott Deming He ran the agency before he ran the keynote. Deming built Ryan Communications to 70 staff and around USD 30m in revenue, serving clients including Benjamin Moore and The Scotts Company, so his views on brand and customer experience come from operating accountability rather than observation. His thesis in The Brand Who Cried Wolf (Wiley, 2007) is unusually concrete for the category: brand is the cumulative outcome of every customer interaction, and most brands fail because they over-promise in marketing and under-deliver in operations. Powered by Purpose gives leadership teams a working language for connecting individual values to customer-facing behaviour, which is where most culture programmes break down. Client list spans regulated and operationally complex environments: AT&T, Verizon Wireless, General Motors, Pfizer, AstraZeneca, Delta Airlines, PwC, U.S. Treasury, McDonald’s of Eastern Europe. Useful when buyers want a speaker who has worked inside their kind of complexity, not adjacent to it. He writes regularly for Entrepreneur on customer experience, leadership and innovation, which keeps the material in active circulation rather than locked to a single book cycle. Biography highlights Author, The Brand Who Cried Wolf: Deliver on Your Company’s Promise and Create Customers for Life (John Wiley & Sons, 2007). Author, Powered by Purpose: Identify Your Values, Discover Your Purpose, and Build Success for Life! Founder of Deming Advertising in 1986, later Ryan Communications Inc.; grew the agency to 70 employees and approximately USD 30m in annual revenue before exit in 2003. Regular contributor to Entrepreneur on customer experience, brand, leadership and innovation. Keynote and training work for AT&T, Verizon Wireless, General Motors, Delta Airlines, Pfizer, AstraZeneca, PricewaterhouseCoopers, U.S. Treasury, Hershey Foods, McDonald’s of Eastern Europe, 3M, Chipotle and Frito-Lay, among others. Founder and former board member, Service Nation / Service Roundtable. Biography Brand promises are written in marketing and broken in operations. The book that captures this most directly is The Brand Who Cried Wolf, published by John Wiley & Sons in 2007. Its argument is that customer loyalty is built or destroyed in the routine interactions that no advertising campaign can paper over. That argument has a particular weight because the author spent seventeen years running the kind of agency that produces those campaigns. Scott Deming founded Deming Advertising in 1986 and rebuilt it as Ryan Communications Inc., growing the agency to around 70 staff and USD 30m in revenue before exiting in 2003. Clients included Benjamin Moore and The Scotts Company. The view of brand as an operating outcome, not a creative output, was formed inside that business. His second book, Powered by Purpose, extends the thesis inward. Customer experience is downstream of culture, and culture is downstream of whether individual employees understand their own values and how those values show up in the work. The book is the basis for his leadership keynote, which leaders use as the language for connecting purpose to customer-facing behaviour. The platform work spans large, operationally complex organisations: AT&T, Verizon Wireless, General Motors, Pfizer, AstraZeneca, Delta Airlines, PricewaterhouseCoopers, U.S. Treasury, McDonald’s of Eastern Europe and others. He writes regularly for Entrepreneur on customer experience, brand, leadership and innovation, and he was a founding board member of Service Nation / Service Roundtable, the network for service-business owners in the trades. Key speaking topics Customer experience and brand loyalty Brand strategy and brand promise Purpose-driven leadership and culture Employee engagement and customer-facing behaviour Sales and customer service performance Innovation in customer-led organisations Ideal for CMOs, CXOs and brand leaders looking to close the gap between marketing promise and customer reality. CEOs and operating leaders accountable for culture as a commercial lever, not an HR slogan. Heads of customer service, sales and retail operations in regulated or franchised environments. Franchise networks, dealer groups and service-business associations where the brand is delivered by independently operated front lines. Audience outcomes A clearer test for whether your brand promise survives contact with your actual customer journey. A working model for connecting employee purpose and values to customer-facing decisions. Practical changes to customer service routines, from frontline scripts to escalation policy, that compound into loyalty. Confidence that culture work has a measurable commercial return, not just a wellbeing one. A shared internal language for talking about brand as an operational discipline rather than a creative one.

Why organisations work with Scott Dikkers A published method for generating creative output at volume, codified in the “How to Write Funny” series and tested over three decades of running The Onion newsroom. The founder’s view of how a $16,000 college newspaper became a national satirical brand worth multiples of that, with a defined argument about mission, culture and creative discipline drawn from “Outrageous Marketing” and “The Onion Story.” Built and runs the “Writing with The Onion” programme at The Second City in Chicago, training comedy writers who have gone on to Emmy-winning television rooms, so the keynote sits on top of a working teaching practice. A practitioner’s perspective on creativity in the age of generative AI, framed around how human writers and editors keep brand voice intact when first drafts are cheap and originality is not. Biography highlights Founder of The Onion and TheOnion.com, the world’s first humour website. Longest-serving editor-in-chief of The Onion across two tenures (1988-1999 and 2005-2008) and former General Manager and VP of Creative Development. Number one New York Times bestselling author of “Our Dumb Century,” winner of the Thurber Prize for American Humor. Author of more than 30 books, including the “How to Write Funny” series, “Outrageous Marketing” and “The Onion Story.” Creator of the “Writing with The Onion” programme at The Second City training centre in Chicago. Syndicated cartoonist of “Jim’s Journal,” distributed to college newspapers across the United States from 1987 to 1997. Biography A satirical college newspaper bought for $16,000 in 1989 became one of the most recognisable brands in American media. The route from there to a national audience, a Peabody-winning news network and a publishing list that has sold millions of copies was not luck. It was a writers’ room run with unusual discipline, and Scott Dikkers ran it for most of its formative years. As editor-in-chief of The Onion across two tenures, and later as General Manager and VP of Creative Development, Dikkers built the editorial process that produced the headlines most readers can still quote. He launched TheOnion.com in 1996, the first humour website on the internet, and went on to edit “Our Dumb Century,” a number one New York Times bestseller that won the Thurber Prize for American Humor and has sold more than half a million copies. The argument behind his commercial work is set out in “How to Write Funny,” “Outrageous Marketing” and “The Onion Story.” Comedy is not magic. It is a method, and brand voice is the operational output of that method. Dikkers codified the process at The Onion, then transferred it into the “Writing with The Onion” programme he created at The Second City training centre in Chicago, where his students have been hired into Emmy-winning television rooms. For corporate audiences, the relevance is direct. Generative AI has made first drafts trivial and originality scarce. Dikkers’ keynote takes the writers’ room discipline that built The Onion and applies it to creative output, brand voice and the question every marketing and product team is now asking: how do you keep what makes your work yours when the cost of imitation has collapsed. Key speaking topics Creativity as an operating discipline Brand voice and editorial culture Humour and storytelling in business communication Building a media brand from a standing start Creative leadership in the age of generative AI Media literacy and the reading of satire Mission-led culture in creative organisations Ideal for CMOs, brand and content leaders managing creative output at scale Innovation, R&D and product leadership teams working alongside generative AI tools Communications, internal comms and L&D leaders rebuilding storytelling capability Entrepreneurship programmes and founder audiences at universities and conferences Audience outcomes A working method for generating original creative material, drawn from the writers’ room that built The Onion A clearer language for what brand voice is and how it survives contact with AI-generated content A founder’s view of how a small editorial team scaled into a national media business without losing its identity A sharper test for distinguishing satire and credible information in a feed-driven media environment A reference set of named examples from three decades of Onion headlines that a team can take back into its own creative reviews

Why organisations work with Sean Fitzpatrick He captained the All Blacks during one of the most successful periods in the team’s history, including a first ever Test series win in South Africa in 1996 and the 1993 series victory over the British and Irish Lions, so his case material is drawn from decisions with named consequences, not abstractions. Two international records, 63 consecutive Tests and 23 consecutive Tests unbeaten, turn the conversation about consistency from aspiration into evidence. His post-playing record, Chairmanship of the Laureus World Sports Academy, board and advisory roles at Harlequins and Scarlets, CEO of Front Row Hospitality, shows a continuing engagement with leadership and governance beyond the on-pitch career. The induction into the World Rugby Hall of Fame and the New Zealand Sports Hall of Fame, with the Officer of the New Zealand Order of Merit, gives his authority on elite performance the kind of external validation conference audiences recognise quickly. He brings a calm, specific, operator-style register to the corporate stage rather than a motivational one, which is what boards and senior leadership teams actually want when they book a sports speaker. Biography highlights 92 Test caps for the New Zealand All Blacks between 1986 and 1997 Captain of the All Blacks 1992 to 1997; captained at the 1995 Rugby World Cup 1987 Rugby World Cup winner; series wins against the British and Irish Lions (1993) and in South Africa (1996) 63 consecutive Test appearances and 23 consecutive Tests unbeaten World Rugby Hall of Fame and New Zealand Sports Hall of Fame inductee; Officer of the New Zealand Order of Merit Chairman of the Laureus World Sports Academy; CEO of Front Row Hospitality Ltd; board and advisory roles at Harlequins and Scarlets Biography Few teams in world sport hold the level of consistent international performance the All Blacks do. Sean Fitzpatrick spent fifteen years inside that environment, first as a hooker drafted into the 1987 World Cup-winning squad, then as captain of the side from 1992 to 1997 through one of its most demanding periods. Ninety-two Test caps, 63 of them consecutive, 23 of them unbeaten in a row. The 1993 series victory over the British and Irish Lions. The 1996 series win in South Africa, the first by any New Zealand touring side. The 1995 World Cup final as captain. The credentials are still the external measure. Induction into the World Rugby Hall of Fame and the New Zealand Sports Hall of Fame, Officer of the New Zealand Order of Merit, selection for Rugby World magazine’s Team of the Century. Inside the rugby world, Fitzpatrick remains the reference point for elite hooker play across that era. The post-playing career has been organised around leadership and sport governance rather than media presence. He has chaired the Laureus World Sports Academy, the international body supporting social change through sport, and held board and advisory roles at Harlequins and Scarlets. He managed the Auckland Blues at the start of their Super Rugby period and now runs Front Row Hospitality Ltd. For corporate audiences, the value of Fitzpatrick on stage is that he makes the conversation about culture, standards and sustained performance specific. He does not describe peak performance; he describes what the All Blacks did week after week to hold it, what breaks inside a team under pressure, and what a captain actually owns when those conditions arrive. That is the session senior leaders get. Key speaking topics Sustained high performance in elite teams Leadership and captaincy under pressure Culture, standards and accountability Resilience and recovery from setback Building and maintaining team cohesion through change Lessons from All Blacks leadership for corporate teams Ideal for CEOs, executive teams and senior leadership groups focused on consistency of performance rather than one-off results Leadership development programmes, offsites and corporate universities Sports, hospitality and fast-growth businesses looking for a sports-to-business voice with governance credentials Awards dinners, conferences and high-profile headline slots needing a globally recognised elite-sport speaker Audience outcomes A specific view of how a world-leading team actually builds and defends standards over multiple cycles Leadership and team-performance lessons drawn directly from the 1987 World Cup, the 1993 Lions series, the 1995 final and the 1996 South Africa tour A clearer vocabulary for captaincy, accountability and discipline in a senior corporate team A rare operator’s account of how elite performance is preserved under pressure, not the motivational version of it

Why organisations work with Seyi Akiwowo She built Glitch from a personal campaign in 2017 into a working UK charity on online gender-based violence, which gives her a different register from consultants who study the issue from outside. Her Penguin Life book How to Stay Safe Online is one of the few mainstream titles that treats online harm as a serious workplace and leadership concern, not a parenting issue, and gives executive audiences a reference text. She served as an elected councillor in Newham at 23 and addressed the 38th session of the UN Human Rights Council, which means she is comfortable in regulated, scrutinised, formal rooms, not just activist spaces. She has held trust and safety advisory roles with major platforms including TikTok, which gives her direct read on how the largest platforms handle abuse, moderation, and policy. She declined an MBE publicly in 2022. That decision and the way she framed it gives her unusual credibility with audiences who are sceptical of inclusion as institutional theatre. Biography highlights Founder of Glitch, the UK charity addressing online abuse and online gender-based violence, established out of the 2017 #FixTheGlitch campaign. Author, How to Stay Safe Online, Penguin Life, 2022. Elected councillor for Newham, East London, at the age of 23, the youngest Black woman councillor in the UK at the time. Speaker at the 38th session of the UN Human Rights Council on online gender-based violence; Amnesty International Human Rights Defender (2018). Digital Leader of the Year (2019); Marie Claire Future Shaper (2019); WIRED Changemaker cover (2021); TEDxLondon speaker (2019). Trust and safety advisory roles with platforms including TikTok; bachelor’s degree in social policy, London School of Economics. Biography In 2017, a recording of a speech delivered at the European Parliament went viral. The reaction was a flood of racist and misogynistic abuse, more than seventy reports filed with the platforms, and almost no response from them. The campaign that emerged from that experience, #FixTheGlitch, became the charity Glitch. Glitch is now a recognised voice on online abuse and online gender-based violence in the UK. It works with women, marginalised communities, parliamentarians, and platforms, and its evidence has been part of the policy conversation around the UK Online Safety Act. The work is operational, not theoretical: training, casework, lobbying, partnerships with platforms including TikTok where Akiwowo has held trust and safety advisory roles. Her credibility predates Glitch. At 23 she was elected a Labour councillor for Newham, the youngest Black woman councillor in the UK. She holds a bachelor’s degree in social policy from the London School of Economics. She has addressed the 38th session of the UN Human Rights Council on online gender-based violence and was named an Amnesty International Human Rights Defender in 2018. Penguin Life published How to Stay Safe Online in 2022. It is the rare mainstream book that treats online harm as a serious leadership and workplace concern. In the same year she was offered an MBE and chose not to accept it, a decision she explained publicly. For corporate audiences thinking about inclusion, employee safety, and values-based leadership, that combination, an elected politician’s record, an operating charity, a Penguin book, and a refused honour, is the substance she brings into the room. Key speaking topics Online safety as a workplace duty of care Online gender-based violence and digital harm Values-based and inclusive leadership Digital self-care and resilience for senior leaders Platform accountability and trust and safety Inclusion in a contested political climate Ideal for CHROs, Chief People Officers and Heads of DEI rebuilding the inclusion case for sceptical executive audiences Heads of internal communications, employee experience, and risk responsible for staff wellbeing in public-facing roles Trust and safety, policy, and product leaders inside platforms and regulated technology businesses Senior women’s networks, employee resource groups, and leadership development programmes Audience outcomes A working definition of online harm as a workplace and leadership issue, not a personal coping problem A direct read on how platforms actually respond to abuse, drawn from advisory work with companies including TikTok Practical content from the Penguin Life book How to Stay Safe Online that audiences can use the next day A confident position on inclusion and values-based leadership that holds up in the current political climate A senior voice that has chosen difficult institutional decisions, including declining an MBE, and can speak credibly about leadership under public scrutiny

Why organisations work with Shane Feldman He built Count Me In from a high-school project into a global incubator that has initiated more than 30,000 community ventures across 104 countries. The operator credentials are unusual in the engagement space. His research is field-built, not desk-built. Feldman has embedded himself in more than 100 cities across six continents to study how communities form, hold, and break, and translates that fieldwork into corporate retention frameworks. His client list (Google, Disney, Microsoft, Mercedes-Benz, PwC, TD Bank, Kaiser Permanente, Netflix, Coca-Cola, YPO) signals a buyer base of large, complex employers who use him for substantive HR and culture interventions, not motivational filler. He carries genuine media credibility (A&E “Undercover High”, coverage by Forbes, People, Larry King, Oprah) that lifts the marketing weight of the engagement around a keynote. Recognised by the White House, the United Nations, and the Prime Minister of Canada for community leadership work, which makes the substantive claim on community expertise defensible rather than rhetorical. Biography highlights Founder and CEO of Count Me In, a social entrepreneurship incubator with more than 30,000 ventures launched across 104 countries. Author of “A Kids Book About Community” (A Kids Co., 2020). Cast member of A&E docuseries “Undercover High” (2018), an embedded social experiment in a US public high school. Recognised by the White House, the United Nations, and the Prime Minister of Canada for achievements in community leadership. Keynote speaker for Google, Disney, Microsoft, Mercedes-Benz, PwC, YPO, TD Bank, Shopify, Kaiser Permanente, Netflix, and Coca-Cola. Featured by Forbes, People Magazine, Larry King, and Oprah. Biography Most large employers now lose people not for reasons their engagement surveys can name. Compensation, perks, and policy are not the friction point. Belonging is. The organisations that retain talent in this environment are the ones treating workplace community as an operating problem rather than a soft one. Shane Feldman’s career has been an unusually direct route into that problem. He founded Count Me In in 2008 as a teenager in Toronto after a difficult school transition; the organisation has since grown into a social entrepreneurship incubator with members across 104 countries and more than 30,000 ventures initiated. The work has been recognised by the White House, the United Nations, and the Prime Minister of Canada. The frameworks he brings to corporate audiences come from two sources that rarely sit together. One is operator experience running a global organisation built around commitment, service, and retention. The other is field research; Feldman has embedded in more than 100 cities across six continents to study how communities form and hold. He translates that into structured tools for HR, sales, and leadership audiences, packaged as “Passport” keynotes covering team retention, customer loyalty, future-of-work, and AI integration. The corporate roster reflects how the work travels. Google, Disney, Microsoft, Mercedes-Benz, PwC, YPO, TD Bank, Shopify, Kaiser Permanente, Netflix, and Coca-Cola have all booked him on engagement, culture, and retention briefs. Key speaking topics Workplace community and belonging Employee engagement and retention Customer loyalty and relationship-driven sales Future of work and hybrid team performance Humanising AI in the workplace Inclusive and community-centred leadership Talent attraction and culture design Ideal for CHROs and CPOs running engagement, retention, and culture programmes Sales and customer success leaders rebuilding loyalty in low-trust markets Conferences focused on the future of work, hybrid productivity, and AI integration Membership organisations (YPO, EO, professional bodies) addressing community and connection Audience outcomes A clear read on why engagement and retention initiatives fail when they treat community as a soft outcome. Practical mechanisms for building belonging at team and organisation level, drawn from Count Me In’s operating playbook. A vocabulary for talking about workplace community that connects people strategy to commercial outcomes. A set of usable frames for integrating AI into work without eroding the human relationships that drive retention.