Cultural Intelligence speakers

Why organisations work with Sharon Gai She offers a working model for redesigning teams and reporting lines when agentic AI absorbs the work middle management was paid to do. Her book How to Do More with Less (Wiley, 2026) maps the shift from task-based to capability-based org structures, with named roles for what humans do once execution is automated. Most AI adoption speakers describe what is happening to organisations from the outside. As Head of Global Key Accounts at Alibaba’s Tmall, Sharon worked inside the operating core of one of the world’s most AI-integrated commercial platforms. The vantage gives her authority on AI’s organisational effects that advisers and analysts cannot manufacture. Her practitioner depth on China’s ecommerce ecosystem, built into Ecommerce Reimagined (World Scientific, 2022), gives commercial and transformation leaders a primary source on consumer-to-manufacturer models and AI-integrated logistics via Cainiao. For European boards looking five years ahead, this is the live case study Western markets are still catching up to. Her “Culture Fluid” framework gives leadership teams a way to address the human side of AI adoption without falling into change-management cliché. It explains why two organisations with the same technology stack will get different results. Her client list spans UBS, Deloitte, Nestlé, Walmart, LVMH, and Lenovo, with platform exposure on Bloomberg, CNN, Reuters, TechCrunch, and Wired. Recognised as a LinkedIn Top AI Voice (2026) and a RETHINK Retail Top AI Leader. Biography highlights Author of How to Do More with Less: Future-Proofing Yourself in an AI-Driven Economy (Wiley, 2026) and Ecommerce Reimagined: Retail and Ecommerce in China (World Scientific, 2022) Former Head of Global Key Accounts at Tmall, Alibaba’s core commerce pillar, led omnichannel and ecommerce strategy for major international accounts including Adidas, P&G, H&M, and Xiaomi Selected for the Alibaba Global Leadership Academy, the internal programme designed to globalise Alibaba’s business units MS in Information & Knowledge Strategy, Columbia University; Honours BA in International Development, McGill University Former Global Shaper, World Economic Forum Named in AAE’s Top Keynote Speakers 2023; recognised as a RETHINK Retail Top AI Leader, LinkedIn Top Voice (2024), and LinkedIn Top AI Voice (2026) Media appearances on Bloomberg, CNN, Reuters, TechCrunch, Wired, CBC, and CCTV; keynote clients include UBS, Deloitte, Nestlé, Walmart, LVMH, and Lenovo Biography The work middle management was paid to do is moving into systems. Reporting, status tracking, summarisation, performance feedback, project oversight: agentic AI now performs each of these to the standard a competent manager would have delivered five years ago. The org chart that organisations grew up with is becoming structurally redundant, and most leadership teams do not yet have a working model for what replaces it. That question is the centre of Sharon Gai’s recent work. Her book How to Do More with Less (Wiley, 2026) maps the shift from task-based org structures to capability-based ones, naming what concentrates in humans once execution is automated: judgement, taste, theory of mind, original problem definition. The book sits within an active body of writing on what she calls the Org Chart of the Future, drawing on the live restructures already underway at Meta, Microsoft, and others. Her authority on these questions comes from operational experience few AI speakers can claim. As Head of Global Key Accounts at Alibaba’s Tmall, she worked inside one of the world’s most AI-integrated commercial platforms, leading omnichannel and ecommerce strategy for Adidas, P&G, H&M, and Xiaomi. Selection for the Alibaba Global Leadership Academy, the internal programme tasked with globalising Alibaba’s business units, deepened that vantage. Her first book, Ecommerce Reimagined (World Scientific, 2022), remains the only practitioner account of China’s ecommerce ecosystem written from within Alibaba, examining how consumer-to-manufacturer models and AI-integrated logistics via Cainiao function inside the company. Her “Culture Fluid” framework addresses the parallel internal question: how to build the agility to compete across simultaneous cultural and technological shifts. The work connects the structural argument of the Org Chart of the Future to the human capability conditions that make any redesign executable. Without the second, the first remains an idea on a slide. Key speaking topics The Org Chart of the Future: AI-era team and role design AI adoption at organisational scale: from pilots to operating model The disappearing middle: agentic AI and management layers Future-proofing in an AI-driven economy China’s AI-integrated commerce ecosystem Culture Fluid: organisational agility across cultural and technological shifts Consumer-to-manufacturer (C2M) models and AI-integrated supply chains Ideal for CHROs, COOs, and transformation leads designing the operating model and workforce for an AI-augmented organisation Boards and executive committees confronting the structural implications of AI on management layers, headcount, and capability planning Chief Commercial Officers and heads of digital in retail, FMCG, luxury, and consumer brands looking at AI’s effect on platform commerce Leadership development programmes where AI adoption needs the perspective of someone who has worked inside an organisation operating at AI saturation Audience outcomes A structural model for redesigning teams and reporting lines when agentic AI absorbs the work middle management was paid to do Operating clarity on which AI use cases produce advantage and which produce vendor revenue A view of how China’s AI-integrated commerce platforms actually function, drawn from inside Alibaba, and what is genuinely replicable in Western markets A direct answer to the question of where human capability concentrates in an AI-driven organisation: judgement, taste, theory of mind, original problem definition A shared language, through the Culture Fluid model, for the human side of AI adoption

Why organisations work with Skip Bowman The Safe2Great model is the only publicly available integrated framework that treats psychological safety and growth mindset as a single system – giving organisations one coherent diagnostic language that connects leadership behaviour, team dynamics, and organisational culture without requiring them to hold multiple competing frameworks simultaneously. The Growth Mindset Leadership 360 converts leadership culture into quantified, benchmarked data – replacing the subjective impressions that dominate most culture assessments with comparative insight on where specific leaders are enabling or blocking growth, measured against a global dataset. His research found that more than 60% of leaders assess their own impact inaccurately relative to how their teams experience them – a specific, repeatable finding that reframes the conversation with senior leadership teams from aspiration to accountability. The Safe2Great model names and maps three distinct protective mindsets – controlling-competitive, complying-complacent, and critical-skeptical – that remain invisible in standard leadership frameworks, enabling organisations to identify the specific cultural blockers at play rather than working against a generic leadership gap. Both the book and the assessment tools are designed for practitioner deployment through a formal accreditation programme, meaning organisations can embed the methodology independently – Bowman’s work scales beyond the keynote. Biography highlights Author of Safe to Great: The New Psychology of Leadership (Figure 1 Publishing, 2023) Creator of the Safe2Great model and suite of four proprietary diagnostic tools including the Growth Mindset Leadership 360 – available in over ten languages Founder and CEO of Global Mindset, leadership and organisational development consultancy based in Denmark MA in Psychology and Languages (Copenhagen); MA in Organisational Psychology (Denmark); trained in cross-cultural management, group dynamics, and coaching Over 25 years of applied consulting with global organisations including Danfoss, Siemens, Nestlé, Ericsson, VELUX, and Merck Bilingual in English and Danish; consulting engagements across Europe, North America, Asia, Africa, and the Middle East Biography Skip Bowman starts from a finding that most leadership programmes prefer to avoid: the majority of leaders believe they behave very differently from how their teams actually experience them. His Safe2Great research, conducted across more than 500 leadership teams, found that over 60% of leaders inaccurately assessed their own impact. That data point is the foundation of everything he does. His 2023 book, Safe to Great: The New Psychology of Leadership (Figure 1 Publishing), sets out the argument in full. The central claim is that psychological safety is not a cultural aspiration that organisations approach through values statements and team workshops – it is a direct output of specific, identifiable leadership behaviours. The Safe2Great model maps those behaviours against three protective mindsets – controlling-competitive, complying-complacent, and critical-sceptical – and connects them to a suite of validated diagnostic tools that make the invisible visible. The Growth Mindset Leadership 360 is the operational core of this system. It benchmarks leaders against a global dataset, measuring the behaviours that enable or obstruct growth-oriented team dynamics. Combined with the Great Teams Assessment and Culture for Growth Survey, the result is an assessment architecture that links individual leadership behaviour to team experience to organisational culture in a single, connected methodology. The tools are available in over ten languages and come with a formal practitioner accreditation programme. Bowman grew up in Perth, Australia, and has spent the majority of the last 25 years in Europe – working in Switzerland, England, France, and Denmark and consulting across Europe, North America, Asia, Africa, and the Middle East. He holds an MA in Psychology and Languages from Copenhagen and an MA in Organisational Psychology from Denmark, with additional training in cross-cultural management, group dynamics, and coaching. His consulting client history includes Danfoss, Siemens, Nestlé, Ericsson, VELUX, and Merck. Key speaking topics Psychological safety and leadership behaviour Growth mindset in leadership and organisational culture The Safe2Great model and leadership diagnostics Transforming organisational culture Leading change and transformation Cross-cultural and global leadership Leadership development and behavioural change Ideal for Senior leadership teams and executive committees navigating transformation or cultural change CHROs and people directors responsible for leadership development strategy and investment decisions L&D and organisational development leads in multinational or cross-border organisations Boards evaluating the relationship between leadership behaviour and organisational performance Audience outcomes A clear, working model for understanding how leadership behaviour directly creates or dismantles psychological safety in teams – beyond the concept, into measurable practice Ability to identify the three protective mindsets that most commonly obstruct cultural change, and to recognise them in their own leadership environment A shared organisational language connecting leadership assessment, team dynamics, and culture in a single coherent framework Practical understanding of what a diagnostic-led approach to leadership development looks like, and why design matters more than content in producing lasting behavioural change The research basis for understanding why leadership development programmes frequently fail to change the behaviours they are designed to change

Why organisations work with Swarzy Macaly A working broadcaster with a current BBC Radio 1Xtra Weekend Breakfast slot, which gives her live editorial reflexes that most corporate moderators do not have. Track record on the largest UK live-TV moments, including the London New Year’s Day Parade in 2022 and 2024, and panel hosting at COP26 and the BBC Climate Creative Forum. A founder credential that supports the editorial content. Too Much Source, her annual exhibition for Black British creatives, has run since 2017 with the Barbican and Roundhouse. Substantive moderation history with Unilever, Ofcom, GroupM, ITV, Nike, TikTok and DAZN, so brand and regulator audiences are familiar territory. Recognition from named bodies: Best Presenter at the UK Entertainment Awards 2021 and the Duke and Duchess of Sussex’s 2020 Next Generation Trailblazers list. Biography highlights Presenter, BBC Radio 1Xtra Weekend Breakfast, Saturdays 7-10 am. Founder, Too Much Source, an annual exhibition celebrating Black British creatives, established in 2017. Trustee, My Life My Say, the youth-led democratic participation charity. Best Presenter, UK Entertainment Awards 2021. Named to the Duke and Duchess of Sussex’s Next Generation Trailblazers list for Black History Month 2020. Panel host at COP26 and the BBC Climate Creative Forum; live-TV host of the London New Year’s Day Parade in 2022 and 2024. Biography Most corporate inclusion conversations fail on stage long before they fail in policy. The voice in the room is usually too polished, too cautious, or too far from the audience to land. Swarzy Macaly is one of the few broadcasters in the UK who can run that conversation in front of a live brand audience and keep it honest. Her main work is at the BBC. She presents the Weekend Breakfast Show on Radio 1Xtra and contributes across BBC Radio 4, BBC Radio 5 Live and BBC Sounds, including the Daily Service and Sunday Worship strands. She came into broadcasting through a national presenter competition at KISS FM in 2016, then moved into the BBC and onto live television, hosting the London New Year’s Day Parade in 2022 and 2024. The editorial spine sits alongside that hosting career. She founded Too Much Source in 2017, an annual exhibition for Black British creatives that has run with the Barbican and Roundhouse. She is a trustee of My Life My Say, the youth-led democratic participation charity, where she has interviewed Sir Keir Starmer, Sadiq Khan and John Podesta on its Question Time series. Her panel work at COP26 and the BBC Climate Creative Forum extends the same instinct into climate. Brands and institutions book her for the same reason. Unilever, Ofcom, GroupM, ITV, Nike, TikTok and DAZN have used her as a moderator on internal and public events where the conversation could easily go wrong. The work earned her Best Presenter at the UK Entertainment Awards in 2021 and a place on the Duke and Duchess of Sussex’s 2020 Next Generation Trailblazers list. Key speaking topics Inclusion and representation in UK media Social mobility and access to the creative industries Womanhood and intersectional identity Climate communication for general audiences Faith, community and public life Panel moderation and conference hosting Ideal for Brand, marketing and ER leaders running employee, partner or consumer events where inclusion content has to be credible. Communications and policy teams at regulators and broadcasters convening external panels on representation, access or climate. Conference programmers and chairs need a host who can chair contested topics without flattening them. Foundations, charities and youth-focused organisations are running flagship public conversations with senior political guests. Audience outcomes A live conversation that holds editorial weight, with named guests, real disagreements, and no PR varnish. Sharper framing of inclusion and social mobility messaging that audiences under 40 actually believe. Confident chairing across sensitive subjects: race, faith, climate, gender, and generational difference. A high-craft moderator who can shift register between corporate, broadcast and youth audiences in the same event.

Why organisations work with Tom Turcich His credibility is not analogical: it is verifiable. The world walk is ranked in a finite historical list of ten people, documented in a published memoir, and covered by CNN, BBC, Good Morning America, The Guardian, and The Today Show. Seven continuous years of forward motion without a salary, fixed team, or guaranteed outcome offers a model of value-driven decision-making that is directly applicable to organisations sustaining long-term transformation. His Circle of Possibility framework reframes constraints as inputs to problem-solving rather than barriers to progress, making his content directly usable by teams operating under resource pressure or strategic uncertainty. The journey was values-led from day one: Turcich navigated every decision – including years of solitude, a global pandemic, and active conflict zones – by a clear internal compass. That makes his framework credible for organisations focused on purpose-driven culture rather than performance management alone. Biography highlights Tenth person in recorded history to complete a circumnavigation of the globe on foot Seven-year, 28,000-mile journey across six continents and 38 countries, beginning April 2015 His rescue dog Savannah became the first dog ever to walk around the world Author of The World Walk (Skyhorse Publishing, 2024), a full-length memoir of the expedition Featured by CNN, BBC, Good Morning America, The Guardian, and The Today Show Author of the Savannah’s World of Adventure children’s book series Biography Most people’s resilience is tested in months. Tom Turcich spent seven years walking 28,000 miles across six continents and 38 countries; a journey that placed him in the historically small group of ten people ever recorded to have circled the globe on foot. That context is not incidental to his work with organisations. It is the evidence. The walk began the day before his 26th birthday, prompted by the death of a close friend that forced a reckoning with how a life should be spent. It ended in May 2022. Along the way, Turcich navigated deserts, conflict zones, a global pandemic, and sustained solitude; guided not by a fixed itinerary but by a set of core values he had articulated before he left. His memoir, The World Walk (Skyhorse Publishing, 2024), documents both the physical journey and the decision-making architecture that sustained it. For organisations, the relevance lies not in the spectacle of the achievement but in its mechanics. His talks, built around the Circle of Possibility framework, address the specific tension between ambitious long-term goals and the daily reality of setback, discomfort, and unclear progress. The same principles that kept him moving across the Andes and through Central Asia translate directly to teams operating under sustained strategic pressure. His story has been covered by CNN, BBC, Good Morning America, The Guardian, and The Today Show. The World Walk received endorsements from two New York Times bestselling authors. A second non-fiction book, applying the lessons of the walk to organisational and professional life, is in progress. Key speaking topics Long-term resilience and sustained commitment Values-driven decision-making Goal-setting under uncertainty Reframing constraints as catalysts Purpose and personal accountability Endurance mindset in professional contexts Ideal for Leadership and executive teams navigating multi-year change programmes Sales and commercial conferences requiring a credible performance and resilience narrative Employee engagement and offsite events where purpose and motivation are central themes HR and people leaders building resilience culture within the workforce Audience outcomes A practical framework (Circle of Possibility) for sustaining commitment when progress is slow or unclear A more granular understanding of what resilience looks like in practice over an extended timeframe: not as a trait but as a set of daily decisions Sharper thinking about how personal values can function as a decision-making tool under pressure Perspective on the relationship between constraints and creative problem-solving A reframe of long-term ambition: from an abstract goal to a sequence of deliberate, manageable steps

Why organisations work with Wema Hoover She ran global DEI inside four of the most scrutinised employers in the world: Google, Pfizer, Sanofi and Bristol-Myers Squibb. The advice is shaped by what survives in regulated, multinational environments. She separates the politics of DEI from the operating substance, which lets boards keep the practice going without the labels that now invite litigation and activist pressure. Her work covers the full stack: hiring, promotion, belonging, manager capability, and how leadership teams behave under public scrutiny. Not awareness training. She writes for Fast Company on the structural questions, gender investment, leadership double standards, beyond the DEI backlash, which means buyers get a thinker, not a workshop facilitator. Coqual Hidden Brain Drain Task Force membership signals she works alongside the most serious researchers in this field, not adjacent to them. Biography highlights Former Global Head of Diversity, Equity and Inclusion at Google Former Chief Diversity Officer / Global Head of DEI at Pfizer, Sanofi and Bristol-Myers Squibb Published contributor at Fast Company, Inc. and Diversity Magazine Member, Coqual Hidden Brain Drain Task Force Board member, Ten By Three MSc Human Resource Management and Master’s Certificate in Organizational Change Management, The New School; BA Psychology, Rutgers; GPHR certified Biography The DEI conversation has fractured. Court rulings, shareholder activism and political pressure have made the language toxic in some markets, while the underlying organisational questions, who gets hired, who gets promoted, who feels they belong, are now more commercially material than they have been in a decade. Wema Hoover spent the last fifteen years running that practice inside large, regulated, global employers. As Global Head of DEI at Google, and in equivalent senior roles at Pfizer, Sanofi and Bristol-Myers Squibb, she designed and operated inclusion programmes in the kinds of environments where the work has to clear legal, board, regulator and workforce scrutiny. That operator background is what makes her useful now. She is not arguing for DEI as a value; she is showing leadership teams how to keep the operating substance, hiring discipline, manager capability, advancement pipelines, belonging metrics, without the rhetorical scaffolding that has become a liability. Her Fast Company writing and her “Beyond the DEI Backlash” work track the same argument in public. She holds an MSc in Human Resource Management and a Master’s-level Certificate in Organizational Change Management from The New School, a BA in Psychology from Rutgers, and a Global Professional in Human Resources certification. She sits on Coqual’s Hidden Brain Drain Task Force, the working group most senior corporate DEI heads consult on talent equity research. Key speaking topics Inclusion strategy after the DEI backlash Belonging and culture inside global, regulated employers Women’s advancement, sponsorship and the leadership double standard Manager capability for inclusive teams Cross-cultural leadership in multinational workforces Executive coaching for senior leaders navigating cultural change Ideal for CHROs and Chief People Officers managing inclusion programmes through political and legal headwinds Boards and ExCos that need to reset their position on DEI without abandoning the substance Global employers with regulated workforces (pharma, tech, financial services) where inclusion is tied to talent risk Senior leadership development programmes for newly promoted women and underrepresented executives Audience outcomes A clear read on what has changed in the DEI landscape, in the US and globally, and what that means for their own programme design A working distinction between inclusion as compliance theatre and inclusion as operating capability Practical decisions on which existing initiatives to keep, which to retire and which to rename Confidence in how to brief their board on DEI in the current environment without overpromising or retreating A sharper view of where sponsorship and advocacy, not training, actually move the dial on women’s advancement