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In times of crisis or uncertainty, exceptional leadership can make all the difference between an organization’s success and failure. According to a recent study, 77% of organizations experienced leadership gaps in 2019, highlighting the critical need for effective crisis management skills. As we navigate an increasingly volatile business landscape, examples of great leadership during challenging times serve as valuable lessons for current and aspiring leaders alike.
To shed light on this crucial topic, we’ve invited Didier Marlier, a renowned leadership expert, to share his insights on exemplary crisis leadership. Drawing from his extensive experience in executive coaching and organizational development, Didier offers valuable perspectives on how leaders can navigate uncertainty and inspire their teams to thrive amidst chaos.
Let’s explore Didier’s thoughts on the question: What are some examples of great leadership in times of crisis or uncertainty?
Didier Marlier
Didier Marlier, a renowned leadership expert, professor, and consultant with experience at prestigious institutions like IMD, INSEAD, and Fundação Dom Cabral, offers valuable insights on great leadership during crises and uncertainty. When asked, “What are some examples of great leadership in times of crisis or uncertainty?” Marlier points to the COVID-19 pandemic as a prime example, highlighting the stark contrast between effective and ineffective leadership approaches.
According to Marlier, great leadership in times of crisis or uncertainty is characterized by humility, transparency, and a willingness to admit vulnerability. He emphasizes, “We are completely unprepared for what’s happening to us. We don’t know. We have no solution, but what we engage to do with you is if we tell you to go left today and tomorrow we’ll tell you to go right, we’ll explain to you why.” This approach, demonstrated by the Swiss government during the COVID-19 crisis, stands in stark contrast to leaders who claimed to have easy solutions or adopted polarizing stances.
Key elements of effective crisis leadership include:
Admitting uncertainty and lack of immediate solutions
Avoiding false claims of easy solutions or complete knowledge
Marlier argues that this admission of vulnerability and commitment to open communication builds trust and credibility with the public during uncertain times. Leaders who adopt this approach are better equipped to guide their organizations or communities through crises effectively.
As we continue to explore leadership in challenging times, additional expert perspectives will provide further insights into this critical topic. Event planners and decision-makers can apply Marlier’s advice by fostering a culture of transparency and humility in their organizations, particularly when facing uncertain situations or crises.
Didier’s passion is to understand the impact that the emerging Disruption Economy has on strategy, organizations and leadership
Marlier likes to describe himself as an “agent provocateur”. His style is lively, filled with his practice’s examples. Politically incorrect but respectful of other people beliefs and convictions, his delivery style navigates between Logos (logical, rational), Ethos (provocative, enthusiastic) and Pathos (passionate and emotional).