Artificial Intelligence & Generative AI

Why organisations work with Bernard Marr His frameworks for data strategy and AI adoption are grounded in peer-reviewed academic research from Cambridge and Cranfield – which means they hold up to internal scrutiny in ways that practitioner opinion rarely does. Business Trends in Practice, winner of the 2022 Business Book of the Year Award, gives executive audiences a shared, structured vocabulary for decisions that are otherwise made in fragmented, jargon-heavy conversations. His Forbes column reaches approximately one million readers a month – meaning his conceptual framing is often already in the room before he arrives, which accelerates rather than starts the conversation. He advises organisations across the full spectrum of sectors – from Google and Microsoft to the Bank of England, NATO and the NHS – which gives him a pattern-recognition advantage that single-sector specialists cannot replicate. Where most AI speakers address technology adoption as an IT problem, Marr consistently frames it as a governance and leadership problem – which is what boards and C-suites are actually wrestling with. Biography highlights Research Fellow, Cambridge Judge Business School; subsequently at Cranfield School of Management – before founding Bernard Marr & Co in 2006 Author of more than 20 books on AI, data strategy and digital transformation, published in over 20 languages Business Trends in Practice named Business Book of the Year 2022; additional awards include the CMI Management Book of the Year, Axiom Book Award and WHSmith Best Business Book Award Ranked by LinkedIn as one of the top 5 business influencers in the world Regular contributor to Forbes and the World Economic Forum; media presence includes BBC News, Sky News, the Financial Times, Wall Street Journal and HBR Advisory clients include Amazon, Google, Microsoft, the Bank of England, NATO, the NHS, Shell and the United Nations Biography Bernard Marr spent his early career as a research fellow at Cambridge Judge Business School and then at Cranfield School of Management, where his published work – cited more than 5,400 times – focused on business performance, intellectual capital and strategic measurement. In 2006 he left academia to found Bernard Marr & Co, taking that analytical infrastructure into advisory work with some of the world’s most complex organisations. His books – more than twenty of them, translated into over twenty languages – are not airport business books. Data Strategy, AI Strategy, Generative AI in Practice and Future Skills each address a specific executive decision: how to treat data as a governed asset, how to build an AI adoption roadmap, how to prepare a workforce for automation. Business Trends in Practice won the 2022 Business Book of the Year Award. His writing for Forbes, published at a rate of around three articles per week, gives those frameworks sustained reach into executive audiences between engagements. What makes Marr useful to a board is not that he explains technology well – many speakers do that. It is that he consistently reframes technology questions as governance questions: who owns the data strategy, how do we assess AI risk, what does leadership fluency in this area actually require? These are the questions that stall transformation programmes, and they sit above the pay grade of a CTO. His advisory work spans Google, Microsoft, Amazon, the Bank of England, NATO, the NHS, Shell and the United Nations – a range that gives him cross-sector pattern recognition that sector-specific specialists cannot replicate. The organisations that benefit most from his work are those where the executive team is technically literate enough to know they don’t know enough, and needs a structured way to close that gap. Key speaking topics AI strategy and adoption for executive leadership Data strategy and data governance Generative AI and its organisational implications Digital transformation and business performance Future of work and future skills Emerging technology trends and business impact Strategic performance management Ideal for C-suite and board-level audiences navigating AI and data investment decisions Chief Digital Officers, Chief Data Officers and technology transformation leads Senior leadership teams ahead of major digital transformation programmes Corporate and enterprise conference audiences requiring clarity on technology without technical fluency as a prerequisite Audience outcomes A working framework for evaluating AI and data investments – not just a description of what they are Clearer language for discussing technology strategy at board level, with less dependence on specialist intermediaries Understanding of which emerging technology trends carry genuine near-term organisational implications versus which are still speculative A more structured approach to data governance and the conditions under which data generates strategic advantage Insight into the skills and capabilities organisations will need to build – and which to acquire versus develop internally

Why organisations work with Bernardo Hernandez Operator credibility on both sides of the Atlantic: a senior Google product role through the Zagat acquisition, then running Flickr at Yahoo, then founding and selling Verse to Block. Few European speakers have lived that arc. Investor pattern recognition across a portfolio that includes Wallapop, Glovo, Fever, Paack, Citibox and Stripe. He talks about scaling consumer tech from inside the cap table, not from the outside. A working view of what AI is doing to product organisations through Pensero AI, his current company, which applies AI to engineering performance and management. Direct experience of the moves that matter to corporates: M&A integration at Google, platform repositioning at Yahoo and fintech exit to a US strategic acquirer. Biography highlights Co-founder of Idealista, Spain’s leading real estate platform. Director of Product Management at Google, 2005 to 2013; led the Zagat acquisition and team. Head of Flickr and Senior Vice President of Product at Yahoo, 2013 to 2015. Founder and CEO of Verse, the European payments app acquired by Block (Square) in 2020. Co-founder and Co-CEO of Pensero AI in New York. Board of Directors, Mapfre USA; trustee, Fundacion Princesa de Girona; jury member, Princess of Asturias Awards for Science and Technology. Recipient of Spain’s National Innovation and Design Award (2023, Ministry of Science). Biography Idealista was a small Madrid property site when Bernardo Hernandez co-founded it in 2000. Today it is the dominant real estate platform in southern Europe. That first venture set the template for a career spent building consumer internet businesses, then teaching incumbents how to think about the same problem. After five years as a portfolio manager at Fidelity, BBVA and Putnam, he joined Google in 2005 as Director of Product Management. He spent eight years inside the company, including leading the Zagat acquisition and integration. He then ran Flickr at Yahoo as Senior Vice President of Product before founding Verse, the European payments app that Block acquired in 2020. The operator track is matched by an investor track. He has backed Wallapop, Glovo, Fever, Paack, Citibox and Stripe, among others, and was an early investor in Tuenti before its sale to Telefonica. He sits on the board of Mapfre USA and is a trustee of the Fundacion Princesa de Girona under the Spanish Royal House. In 2023 he received Spain’s National Innovation and Design Award from the Ministry of Science. His current company, Pensero AI, applies AI to engineering management, giving him a live operating view of what generative AI is doing to product organisations rather than a theorist’s view. For corporate audiences this matters: he is currently building inside the technology shift he is invited to speak about. Key speaking topics Entrepreneurship and the scale-up playbook Digital business models and platform economics Consumer fintech and mobile payments AI in product and engineering organisations Corporate venturing, M&A and integration Innovation portfolios and angel investing Building between Europe and the United States Ideal for CEOs and board directors weighing build, buy or back decisions on new digital businesses. Chief Strategy, Chief Innovation and Corporate Development leaders running venture and M&A activity. Banks, insurers and retailers facing fintech and platform challengers. Leadership groups at European corporates with US ambitions, or US groups expanding into Europe. Audience outcomes A clearer sense of how founders make speed and capital decisions that corporate processes typically slow down. A working framework for evaluating new business models against existing P&L economics. Concrete reference points from Idealista, Google, Flickr, Verse and the current Pensero AI build. A sharper read on where AI is creating leverage inside product and engineering teams right now.

Why organisations work with Billie Whitehouse She has shipped real wearable products at consumer scale, including the Nadi X haptic yoga pant and the Fan Jersey shown around Super Bowl 50, not concept renders or research prototypes. She runs a category-defining company on both sides of the Pacific. Wearable X has been one of the longest-surviving independent smart-apparel businesses in the market, giving her a working view of what the category can and cannot support commercially. She brings a fashion designer’s instinct to a hardware conversation. Her starting question is not what the sensor can do, but what the wearer will accept on their body, which reframes most internal innovation debates about wearables. She has been recognised by Fast Company’s Most Creative People in Business and Business Insider’s 30 Most Important Women Under 30 in Tech, giving her credibility in both the technology and the design communities that organisations are trying to bridge. Biography highlights Founder, CEO and Creative Director of Wearable X, headquartered in New York with operations in Sydney. Creator of Nadi X, smart yoga apparel with embedded accelerometers and haptic feedback for posture correction. Designed the Fan Jersey haptic fan-engagement garment associated with Super Bowl 50, and the Foxtel Alert Shirt. Named to Fast Company’s 100 Most Creative People in Business and Business Insider’s 30 Most Important Women Under 30 in Tech. Exhibited at the Venice Biennale and the Limits of Humanity exhibition at the Musée de l’Homme, Paris (2021). Keynote speaker at The New Yorker TechFest, Fortune’s Most Powerful Women, Cannes Lions, Wired Retail UK and Wearable Technologies Conference. Biography Wearable computing has spent a decade trapped in the wrist. The watch became the default form factor because it was the easiest place to put a screen, not because it was the most useful place to put a sensor. Wearable X was built on the opposite premise: the garment itself is the device, and the body is where the interface actually lives. That premise has produced shipped products. Nadi X yoga apparel uses accelerometers and haptic modules sewn into the fabric to nudge the hip, knee and ankle into alignment during practice, with no phone in the user’s eyeline. The Fan Jersey, shown around Super Bowl 50, translated live game data into physical sensation on the wearer’s torso. Both products started from the wearer’s experience and worked backwards into the engineering, an order of operations that most hardware companies do not follow. The professional grounding behind that approach is design, not computer science. Whitehouse trained at the Whitehouse Institute of Design in Australia and studied Fashion as Art at Accademia Italiana in Florence before founding Wearable Experiments in 2013, later renamed Wearable X. She has been named to Fast Company’s 100 Most Creative People in Business and Business Insider’s 30 Most Important Women Under 30 in Tech, and her work has been shown at the Venice Biennale and the Musée de l’Homme in Paris. For leadership teams thinking about what comes after the smartphone, the most useful thing she brings is a working answer to a specific question: what does it take to make a piece of technology that a person will actually put on their body every day. That answer involves apparel, hardware, software and behavioural design at the same time, and very few operators have shipped against all four constraints at once. Key speaking topics Wearable technology and smart apparel Haptic feedback and ambient computing Fashion technology and consumer hardware Design-led product development Women founders in deep tech The future of human computer interaction Ideal for Chief product officers, CTOs and innovation leads at consumer goods, apparel, sportswear and consumer electronics businesses Corporate innovation and R&D teams exploring wearable, haptic or sensor-based product categories Investors and accelerator audiences focused on hardware, fashion-tech or female-founded deep-tech ventures Senior creative and design leadership inside organisations bringing physical and digital products closer together Audience outcomes A clearer picture of where wearable technology has stalled and where it is genuinely advancing beyond the wrist A working framework for thinking about the garment, not the device, as the next product surface A founder’s honest view of what it takes to commercialise hardware that crosses fashion and technology A more concrete sense of where haptics, sensors and ambient computing are likely to land inside the next consumer cycle

Why organisations work with Blake Morgan Three books, each making a distinct argument about customer experience: the operational discipline of More Is More, the technology playbook of The Customer of the Future, and the leadership framework of The 8 Laws of Customer-Focused Leadership. Audiences leave with applicable frameworks they can put to work the following week. Over a decade of weekly interviews with chief customer officers and CEOs on The Modern Customer Podcast. That volume of primary-source research gives her keynotes a specificity and currency that circuit speakers cannot match. Before becoming a full-time author and speaker, Blake was a customer service leader inside a Fortune 100 company. She speaks to leadership teams as someone who has worked inside the operational machinery that turns CX strategy into delivery. Her work focuses on the question now dominating CX boardrooms: how AI and automation are reshaping what customers expect and how organisations respond. She handles both the technology substance and the human experience side with equal credibility. Biography highlights Author of three books on customer experience: More Is More (2017), The Customer of the Future (2019), and The 8 Laws of Customer-Focused Leadership (2024). The Customer of the Future was listed by Business Insider among the top 20 books executives were reading during the COVID-19 period, and placed on Book Authority’s Top 100 Future of Technology Books of All Time. Senior Contributor to Forbes, with additional bylines in Harvard Business Review and Hemispheres magazine. Host of The Modern Customer Podcast, featuring chief customer officers, CEOs and CX operators from across industries. Guest lecturer at Columbia University and UC San Diego; adjunct faculty in the Executive MBA program at Rutgers Business School. Dubbed “The Queen of CX” by Meta; LinkedIn Top Voice; named one of the Top 40 female keynote speakers by Real Leaders magazine. Biography Most organisations that describe themselves as customer-centric are not. They have customer language in the strategy deck and customer photographs on the wall, alongside operational decisions that point in a different direction. Closing that gap is the work Blake Morgan has done for most of her career. She was working in the field before customer experience existed as a named discipline. Three books have followed. More Is More argued that memorable customer experience requires sustained corporate investment and introduced her DOMORE framework for structuring the work. The Customer of the Future, published in 2019, set out ten principles for companies preparing for AI, automation, and rising customer expectations around frictionless experience. The 8 Laws of Customer-Focused Leadership, published in 2024, is a playbook for keeping a customer-centric strategy alive inside an organisation under pressure. What gives her work unusual breadth is the range of roles she holds in parallel. She is a Forbes Senior Contributor on customer experience, host of The Modern Customer Podcast with hundreds of chief customer officer interviews behind her, adjunct faculty in the Executive MBA program at Rutgers Business School, and an adviser to companies including Amazon, Marriott, Coca-Cola and the Federal Reserve Bank. Each role produces primary-source material for the others. The dominant CX question has moved on from whether to invest in AI-enabled customer experience design. It is now how to build AI that customers actively want to interact with, at scale, without losing the emotional quality of the brand. That is the question at the centre of Morgan’s current keynote, Designing AI Experiences That Customers Remember. Key speaking topics Customer experience strategy and operations AI-enabled customer experience design Customer-focused leadership Building customer-centric cultures across the organisation Employee experience as the foundation of customer experience The future of customer loyalty in the AI era Digital transformation in service-intensive businesses Ideal for Chief Customer Officers, Chief Experience Officers and heads of customer experience responsible for operationalising CX strategy across an organisation Senior leadership teams and boards deciding how to integrate AI and automation into customer-facing operations without eroding the brand CMOs and heads of digital who are moving their organisations from campaign-driven marketing to experience-driven growth Audience outcomes A usable framework for turning customer experience from a strategic slogan into a daily operating decision Specific examples from companies currently getting CX right, and those getting it wrong, drawn from Morgan’s primary-source interviews A specific assessment of where AI genuinely improves customer experience and where it currently makes it worse A checklist of what customer-focused leaders do differently, drawn from the research behind The 8 Laws of Customer-Focused Leadership

Why organisations work with Brad Templeton He has sat inside the Google self-driving car program as a strategy and technology consultant since 2010, giving him a read on the robotaxi industry that armchair analysts cannot match. He holds 21 patents across self-driving cars and telephony, so claims about what is technically possible come from someone who has actually built in the space. As founder of ClariNet in 1989, the first company built to do commercial business on the internet, he has a forty-year pattern of calling commercial shifts before the market sees them. Twenty years on the board of the Electronic Frontier Foundation, including a decade as Chairman, means he speaks credibly on the privacy, surveillance and civil-liberties consequences of AI and autonomy. He is a founding faculty member and Chair for Computing and Networks at Singularity University, where the brief is to frame exponential technology change for senior decision-makers. Biography highlights Founder and CEO of ClariNet Communications (1989), the first company established to conduct commercial activity over the internet. Chairman Emeritus of the Electronic Frontier Foundation, Chairman from 2000 to 2010, board member since 1997. Founding faculty and Chair for Computing and Networks at Singularity University since 2009. Strategy and technology consultant on the Google self-driving car project, now Waymo, since 2010. Inventor on 21 patents in autonomous vehicles and telephony. Forbes contributor on robocars; publisher of Robocars.com and the long-running Brad Ideas blog. Board member of the Foresight Institute; plaintiff in Reno v. ACLU. Biography ClariNet went live in June 1989 and sold the first commercial subscription on the internet to Stanford University. The founder was Brad Templeton. That single contract is the practical birth of the dot-com economy, and it sets the pattern for the rest of his career: spotting the commercial shape of a technology before the market has language for it. Two decades later the same instinct took him into Google’s self-driving car program. Since 2010 he has consulted on strategy and technology for what is now Waymo, while also writing a reference column on the industry for Forbes and at Robocars.com. His 21 patents in autonomous vehicles and telephony make the commentary load-bearing; he is not narrating the robotaxi race from the outside. Alongside the commercial work, Templeton spent twenty years on the board of the Electronic Frontier Foundation, a decade of that as Chairman, and was a named plaintiff in Reno v. ACLU, the Supreme Court case that struck down the Communications Decency Act. That record is why boards bring him in when the question shifts from “does the AI work” to “what fights over privacy, surveillance and liability will shape who gets to deploy it.” At Singularity University, where he has been Chair for Computing and Networks since the founding faculty, the job is translating exponential technology curves for executives who need to plan against them. Few speakers combine an operator record in autonomous vehicles, a founder’s claim on the commercial internet, and two decades of civil-liberties advocacy in the same briefing. Key speaking topics Autonomous vehicles and the robotaxi industry Exponential technology and Moore’s Law thinking Artificial intelligence deployment and strategy Privacy, surveillance and civil liberties in a connected economy Internet history and the pattern of commercial technology shifts Future of mobility and urban transportation Cybersecurity and technology policy Ideal for Boards and executive teams sizing investment or partnership decisions in autonomous vehicles, mobility or AI. CTOs and chief innovation officers testing internal assumptions about exponential technology timelines. General counsel, chief privacy officers and policy leads working through AI and surveillance exposure. Automotive, insurance, logistics and urban-planning leadership teams preparing for autonomous deployment. Audience outcomes A sharper read on which autonomous-vehicle timelines are grounded and which are vendor marketing. A working mental model for exponential technology curves and what they mean for planning horizons. Specific case material from inside the Google and Waymo programs that is hard to source elsewhere. A clearer view of the privacy, liability and civil-liberties questions that will shape AI and autonomy regulation. Named examples drawn from forty years of commercial internet history, used to pressure-test current assumptions.

Why organisations work with Brent Hoberman He has built and exited two unicorns, lastminute.com and Made.com, and can speak to scaling and to failure with equal credit. Through Founders Factory and firstminute capital, he has first-hand visibility of more than 400 early-stage companies and 12 seed-stage unicorns, giving corporate audiences a live read on where technology is moving. His corporate partner list at Founders Factory, including The Guardian, L’Oreal, easyJet, Aviva and Reckitt Benckiser, means he speaks the language of incumbent strategy as well as founder strategy. As Co-Chair of Enterprise Britain and an adviser to successive UK Prime Ministers, he frames growth inside the real policy and capital conditions leaders operate under. He is candid about what went wrong at Made.com, which gives senior audiences a working case study in IPO timing, governance and post-pandemic demand rather than a highlight reel. Biography highlights Co-founder and former CEO of lastminute.com; sold to Sabre for approximately $1.1bn in 2005. Co-founder of Made.com; founding chairman until shortly before its 2021 IPO. Co-founder and Executive Chairman of Founders Factory, Founders Forum and firstminute capital. Appointed CBE in the 2015 New Year Honours for services to entrepreneurship. Co-Chair of Enterprise Britain; has advised multiple UK Prime Ministers on entrepreneurship policy. Non-executive director roles have included Guardian Media Group, TalkTalk, Shazam, Time Out and The Economist. Biography Lastminute.com went public in March 2000, weeks before the dot-com market broke. The IPO was 43 times oversubscribed and remains one of the fastest company listings in European history. Brent Hoberman was its co-founder and CEO, and he ran the business through the crash and on to a $1.1bn sale to Sabre in 2005. That arc, from frenzy to survival to exit, sits under almost everything he says on stage. Since then he has built three platforms that back other founders. Founders Factory runs corporate-backed accelerators with partners including The Guardian, L’Oreal, easyJet, Aviva, Marks and Spencer and Reckitt Benckiser. firstminute capital is a global seed fund backed by more than 130 unicorn founders. Founders Forum is the community that connects the two. The combined portfolio gives him a working view across several hundred early-stage technology companies at once. He also co-founded Made.com in 2010 and was its founding chairman. He stepped down before the 2021 IPO, having questioned its timing, and the company later entered administration. He uses that outcome directly in corporate sessions on governance, category demand and IPO readiness, which is rare among founders at his level. Outside operating roles, he co-chairs Enterprise Britain with Stephen Fitzpatrick and has advised successive UK Prime Ministers on small business, scale-up and entrepreneurship policy. He was appointed CBE in 2015 for services to entrepreneurship. The policy work matters on the platform because it lets him connect founder behaviour, capital markets and government posture in a way most technology speakers cannot. Key speaking topics Entrepreneurship and founder psychology Scaling consumer internet and marketplace businesses Venture investing and early-stage capital Corporate innovation and startup partnerships AI and consumer technology trends UK and European tech policy Ideal for Boards and executive committees reviewing innovation strategy Corporate venture and M and A teams working with startups CEO and founder gatherings inside private equity and VC portfolios Senior leadership offsites at consumer, retail, media and financial services firms Audience outcomes A clear read on which early-stage technology categories are attracting serious capital and why A practical view of how corporates get useful work out of startup partnerships, from someone who structures them Frank lessons from a founder who has been through a record-breaking IPO, a billion-dollar exit and a public company collapse A sharper sense of how UK and European policy, capital and talent conditions shape what boards can realistically plan for

Why organisations work with Brett King He built one of the first mobile-only banks. Bank 4.0 is grounded in operating experience at Moven, not theory borrowed from outside the industry. He has briefed governments and regulators, including advising the Obama administration on fintech policy, and continues to advise central banks and regulators on technology transformation. Two of his books, Augmented and Bank 4.0, became sustained international bestsellers, with Bank 4.0 recognised as Top Book by a Foreign Author in Russia in 2019 under a PwC-audited process. Breaking Banks and The Futurists give him a continuous, current read on what fintech operators, regulators and technologists are actually doing, week by week, in more than 180 countries. His thesis stretches beyond banking. The Rise of Technosocialism, co-authored with Richard Petty, sets out four scenarios for an economy reshaped by AI, automation, inequality and climate, which makes him a useful voice for boards thinking beyond their own sector. Biography highlights Founder of Moven, an early mobile-only banking startup launched in New York in 2011. Author of Bank 4.0, Augmented: Life in the Smart Lane, Bank 2.0, Bank 3.0, Breaking Banks and The Rise of Technosocialism (with Dr. Richard Petty). Inducted into the Fintech Hall of Fame by CB Insights in 2020. Host of Breaking Banks on VoiceAmerica and co-host of The Futurists podcast. Advised the Obama administration on fintech policy; advises bank boards and regulators internationally. Keynote stages include TED, Web Summit, The Economist events, SIBOS, Singularity University, IBM World of Watson and CES. Biography Most large banks were designed around branches, products and quarterly earnings. The industry now competes with software companies, payments networks, embedded-finance providers and increasingly with AI agents that sit between customers and money. The question for boards is no longer whether to digitise. It is what kind of institution they want on the other side of the next decade. Brett King has been close to that question for fifteen years. He founded Moven in New York in 2011, one of the first mobile-only banks, and used the experience as the basis for Bank 4.0: Banking Everywhere, Never at a Bank, which mapped how value, distribution and trust move when the branch is no longer the unit of banking. The book was named Top Book by a Foreign Author in Russia in 2019, under a PwC-audited award process, and remains widely cited inside the industry. His range stretches further than banking. Augmented: Life in the Smart Lane tracked how AI, sensors, biotechnology and smart infrastructure compound into a different operating environment for business and society. The Rise of Technosocialism, co-written with Richard Petty, takes the argument forward, setting out four scenarios for a world in which automation, inequality and climate force political economies to rewire. That body of work is why central banks, regulators and global financial institutions invite him into rooms where the question is structural, not tactical. Two podcasts keep his perspective current. Breaking Banks, which he hosts on VoiceAmerica, has become a reference point for fintech operators worldwide. The Futurists, which he co-hosts, gives him a regular working dialogue with technologists and researchers across AI, space, biotech and energy. His induction into the Fintech Hall of Fame in 2020 reflects the operating record, not the podcast catalogue. Key speaking topics The future of banking and financial services Embedded finance and the platform economics of money Artificial intelligence and the automated economy Fintech, regulation and the role of central banks AI, inequality and climate as forces reshaping political economy Long-range technology foresight for boards and regulators Ideal for Bank, insurer and asset-manager boards and executive committees setting digital and AI strategy Central bankers, financial regulators and policy bodies working on payments, digital assets and AI governance Large enterprises whose business model is exposed to fintech, embedded payments or AI-driven disintermediation Conferences and summits in financial services, technology and futures-of-industry programmes Audience outcomes A sharper read on where banking, payments and customer trust are moving over the next decade. A grounded view, from an operator, of what works and what fails when incumbents try to digitise. Named scenarios for how AI, automation and climate may reshape labour markets, capital and policy. A practical agenda for board-level discussions on AI deployment, fintech partnerships and regulatory exposure.

Why organisations work with Brett StClair He has run the inside of both sides of the problem: a Google regional product portfolio and the digital stack of a 40,000-person bank across 32 markets. That is rare credibility on the operating reality of AI inside a regulated enterprise. He frames AI adoption as a leadership and workforce problem first, technology problem second, which is what most boards actually need before they spend the next budget cycle on tooling. Through Teraflow.ai he works with enterprise clients on the implementation, not only the strategy. The keynote content is grounded in current delivery, not retrospective case studies. The “Rebel Technologist” thesis gives senior leaders a usable language for identifying and protecting the internal disruptors who actually move transformation programmes. Biography highlights Co-Founder and Chief Connector, Teraflow.ai, an enterprise AI and cloud consultancy. Former Head of Digital Products, Barclays Africa, leading digital modernisation across 32 countries. Former Google executive across mobile, YouTube, AdMob and Cloud for the Africa region. Host of the “Rebel Technologist” podcast on AI adoption and digital leadership. Computer Science, University of Cape Town. MBA, University of South Africa. Featured in BBC, Financial Times, Forbes and regional business press including ITWeb and Business Day. Biography Most enterprise AI conversations stall at the same point. Leaders agree the technology is significant. They cannot agree what to do with it on Monday. The gap between a board’s appetite for AI and an operating model that can actually absorb it is now the central problem in digital transformation, and it is exactly where Brett StClair works. StClair spent his Google years inside the product engine for Africa, with responsibilities across mobile, AdMob, YouTube and Cloud. He left to take on a different kind of problem: rebuilding Barclays Africa as a digital bank, leading product across 32 countries and an organisation of around 40,000 people. That experience, working at the seam between a hyperscaler and a regulated bank, sits behind his current work. As Co-Founder and Chief Connector of Teraflow.ai, he leads enterprise engagements on AI and cloud adoption with banks, healthcare organisations and large corporates. His “Rebel Technologist” thesis, carried through his podcast and keynotes, names a recurring pattern inside large firms: the internal disruptors who actually move transformation forward, and the leadership choices that determine whether they survive long enough to ship. His keynote from Google to global banking has been delivered to audiences including Mastercard, Vodafone, Standard Bank, Nedbank, FNB, Deloitte and Accenture, and his work has been referenced in BBC, Financial Times and Forbes coverage of AI and digital change. Key speaking topics Enterprise AI adoption Generative AI in regulated industries Digital transformation at scale DevOps and agile inside large organisations Cloud strategy for enterprises Innovation culture and internal disruptors Leadership in technology change programmes Ideal for CIOs, CDOs and CTOs setting AI and cloud strategy Transformation, innovation and digital leads moving from pilot to production Boards and executive committees in banking, healthcare and large corporates Heads of operations and HR designing workforce capability around AI Audience outcomes A clearer view of where AI investment converts into operating advantage and where it does not. A working language for governance, risk and capability around generative AI in regulated environments. Practical lessons from inside Google and Barclays Africa on what makes large-scale digital change actually land. A sharper sense of how to identify and protect the internal disruptors who carry transformation programmes through their hardest stages.

Why organisations work with Brian Brackeen He has run a face recognition company at commercial scale and publicly refused to sell that technology to law enforcement, which gives his arguments on AI governance a credibility most consultants cannot match. He can speak to algorithmic bias from inside the engineering stack, not from the outside as a critic, because he has shipped the models and seen where the failure modes sit. As General Partner of a $50M fund backing underrepresented founders, he brings a capital-allocation lens to questions of inclusion that boards typically hear framed only as workforce or culture issues. His 2018 TechCrunch op-ed against police use of facial recognition shaped industry debate ahead of formal regulation. Boards weighing AI policy get a practitioner who set a market precedent, not a commentator describing one. Biography highlights Founder and former CEO of Kairos, a face recognition AI company named to the Wall Street Journal’s Top 25 Startups list in 2013. General Partner at Lightship Capital, a $50M Cincinnati-based venture fund backing women, founders of colour, LGBTQ+ founders, and founders with disabilities. Author of a June 2018 TechCrunch op-ed arguing that commercial facial recognition should not be sold to government or police use. Returned to Kairos in 2021 as chair of the scientific advisory board, focused on eliminating racial bias in face recognition datasets. Earlier career: Senior Project Manager at Apple and Senior Managing Consultant at IBM. Co-founder of Lightship Foundation, which owns Black Tech Week. Biography Face recognition is one of the few AI categories where a founder has publicly walked away from a commercial market on principle. In June 2018, the CEO of Kairos published an op-ed in TechCrunch refusing to sell the company’s technology to law enforcement, citing the accuracy gap for people of colour and the consequences of misidentification. The argument landed before the broader regulatory conversation caught up. That founder is Brian Brackeen. He had built Kairos from 2012, with prior operating roles at Apple as a Senior Project Manager and at IBM as a Senior Managing Consultant. Under his leadership, Kairos was named to the Wall Street Journal’s Top 25 Startups list in 2013 and positioned alongside Microsoft and Face++ in the global face recognition market. A board dispute removed him as CEO in 2018; he returned in 2021 to chair the scientific advisory board, with a specific mandate on algorithmic bias. The work since has been about capital, not code. As General Partner at Lightship Capital, a $50M fund he runs with co-founder Candice Matthews Brackeen, Brackeen invests in underrepresented founders and in regions outside the coastal venture hubs. Lightship Foundation, the family’s parallel non-profit, owns Black Tech Week. The investing thesis treats inclusion as a market inefficiency, not a values exercise. For senior leaders, the value of his perspective is the combination of these two operating experiences. He can describe where bias enters an AI system at the dataset level, why a vendor might be the wrong place to outsource that judgement, and what the capital signal looks like when an entire founder population is being underwritten by the same narrow set of pattern-matching investors. Key speaking topics AI ethics and algorithmic bias Facial recognition and surveillance technology Responsible AI governance Venture capital and underrepresented founders Diversity in technology Entrepreneurship and scale-up leadership Ideal for Boards and executive teams setting AI governance policy CTOs, CDOs, and Chief AI Officers responsible for deployment decisions Investors, LPs, and corporate venture teams reviewing portfolio inclusion Innovation and DEI leaders working at the intersection of product and people Audience outcomes A practitioner’s account of where bias actually enters AI systems, and why surface-level audits miss it A defensible framework for deciding which AI use cases an organisation should refuse, not just constrain A clearer view of how capital allocation patterns shape which technologies get built and by whom Direct exposure to the trade-offs faced by founders deploying AI in regulated and sensitive contexts

Why organisations work with Brian Solis Operator and analyst in one seat. He runs ServiceNow’s global Innovation and Executive Briefing Centers while writing and researching, so the frameworks he presents are stress-tested on live enterprise engagements. Twenty-plus year track record naming shifts early. His “digital Darwinism” argument, developed across The End of Business as Usual, WTF and X, forecast customer-behaviour-led disruption before most boards were discussing it. Anthropological lens on AI and technology. He frames innovation around how customers and employees are actually behaving, not around the technology stack, which gives CX, marketing and transformation leaders usable material rather than vendor abstractions. Published thesis on the current executive question. Mindshift (Wiley, 2024) sets out how leaders move from reactive management to visionary direction in an AI-first operating environment, making him directly relevant to transformation and CEO agendas right now. Credible with both technology and customer experience audiences. His work is regularly cited across ServiceNow, Salesforce alumni networks, and customer-experience publications, which lets a single booking land with CIO, CMO and CXO communities. Biography highlights Head of Global Innovation, ServiceNow, overseeing Innovation and Executive Briefing Centers in Silicon Valley, New York, London, Paris, Sydney and Singapore. Former Global Innovation Evangelist, Salesforce. Former Principal Analyst, Altimeter Group, covering digital transformation, customer experience and disruption. Author of eight business books including Mindshift (Wiley, 2024), Lifescale (Wiley, 2019), X: The Experience When Business Meets Design, What’s the Future of Business and The End of Business as Usual. Ranked in Thinkers360 Top 50 Metaverse Thought Leaders, 2023. Hosts the (r)evolution video series and the WTF podcast, with a combined following of more than 700,000 across social platforms. Biography Digital transformation has been oversold and under-delivered inside most large enterprises. Programmes launch, dashboards light up, and the underlying operating model stays the same. Brian Solis has been writing about this gap for two decades and now sits inside it, as Head of Global Innovation at ServiceNow, running Innovation and Executive Briefing Centers across Silicon Valley, New York, London, Paris, Sydney and Singapore. His argument across eight books is consistent. Customer and employee behaviour shifts first, technology amplifies the shift, and organisations that treat innovation as a theatre of announcements get outrun by the ones that rewire how decisions are made. He captured this as “digital Darwinism” in The End of Business as Usual and sharpened it in X: The Experience When Business Meets Design and What’s the Future of Business. Mindshift, published by Wiley in October 2024, reframes the same question for an AI-first environment. It is aimed at executives who need to move their teams from reactive management to a visionary posture, spot trends early and convert them into prioritised innovation bets. Before ServiceNow, Solis was Global Innovation Evangelist at Salesforce and, before that, Principal Analyst at Altimeter Group, where he built much of the public research base he still draws on. He is one of the few voices in this space who operates at the intersection a senior buyer actually cares about: the analyst who names the shift, the author who frames it for a boardroom, and the operator responsible for making it real inside a global enterprise. Key speaking topics Digital transformation and digital Darwinism AI-era leadership and the mindshift from reactive to visionary Innovation strategy and the future of the enterprise Customer experience and behavioural change Disruption and emerging technology trends The future of work and employee experience Ideal for CEO, CIO, CDO and transformation leads responsible for enterprise-wide digital and AI strategy. CMO, Chief Customer Officer and CX leads rebuilding the customer model around new behaviour. Innovation, R&D and strategy leaders moving from proof-of-concept to operating-model change. Board and executive offsites framing the next three to five year technology and experience agenda. Audience outcomes A sharper read on which behavioural and technology shifts are material for their sector right now. A working definition of the difference between innovation theatre and innovation that changes the operating model. Language to argue internally for a move from reactive programmes to a visionary, trend-led agenda. A framework from Mindshift for spotting, prioritising and acting on emerging opportunities in an AI-first environment. Specific cues for aligning customer experience, employee experience and technology investment around the same thesis.

Why organisations work with Bruno Giussani His book Our Minds Under Siege (2026) gives leadership teams a structured framework for understanding how AI systems reshape human judgment from within; a diagnosis of a risk that most governance frameworks do not yet address and that most AI ethics conversations skip entirely. Nearly twenty years as TED’s Global Curator, working with more than 1,000 speakers, including His Holiness Pope Francis (twice), Prince William, and UN Secretary-General António Guterres, gives him a practitioner’s map of how ideas move through organizations and societies, and what stops them. He operates at the intersection of AI, geopolitics, and economics rather than inside any single discipline, which allows him to frame cognitive risk as a question of power and governance, not a technology-management problem. His analytical position is explicitly non-alarmist: shaped by three decades of pragmatic, no-hype technology journalism across the New York Times, The Economist, and Wired UK. Organizations that have moved past the introductory AI conversation find this register useful. Biography highlights Former Global Curator and European Director, TED (2005–2024); curated more than 1,000 TED Talks, including two by His Holiness Pope Francis and one by Prince William Author, Our Minds Under Siege: How to Avoid Being Manipulated in the Age of AI (University of Chicago Press / Scheidegger & Spiess, 2026); also author of Roam: Making Sense of the Wireless Internet (Random House, 2001) Host, Deftech Podcast («La menace cognitive»), 2025 – six episodes on cognitive sovereignty and the threats posed by AI and neurotechnology JSK Fellow, Stanford University; Affiliated Fellow, Freeman Spogli Institute for International Studies Wired UK «Wired 100» (100 most influential Europeans): 2011, 2012, 2014, 2015; SwissAward Person of the Year 2015, Economy category Internet columnist, New York Times (1996–2000); contributor to The Economist, Wall Street Journal Europe, and Wired UK Biography The dominant AI conversation in most organizations is about automation, efficiency, and competitive disruption. The question of whether the same technology is simultaneously reshaping the judgment of the people making those decisions has largely been set aside. Bruno Giussani challenges that omission. Its argument: cognitive sovereignty – the capacity to think and decide independently – is the governance challenge organizations are not yet naming. Giussani was TED’s Global Curator and European Director for nearly twenty years, curating more than 1,000 talks, including two by His Holiness Pope Francis and one by Prince William, as well as leading figures in geopolitics, economics, and climate. That curatorial role, at the centre of the global ideas economy, built a practitioner’s understanding of how information environments shape what people believe and how they decide: not through force, but through design. Before TED, he wrote about technology for the New York Times (as its European internet columnist), The Economist, the Wall Street Journal Europe, and Wired UK. The consistent position across that work was pragmatic and non-alarmist; skeptical of both utopian and panic framings of technology. That editorial discipline anchors Our Minds Under Siege, which treats AI manipulation not as a consumer protection question but as a structural challenge to organizational thinking and governance. His Deftech Podcast (2025), produced in French, German, and Italian, explored cognitive threats from AI and neurotechnology before the book appeared in print. He advises public organizations and private companies and brings this analysis to boards and leadership teams where technology strategy, geopolitical risk, and organizational decision-making converge. Key speaking topics Cognitive sovereignty and AI manipulation The social and political impacts of algorithmic technologies How ideas spread in organizations and societies Technology, geopolitics, and the future of power AI governance beyond automation and compliance Curation and knowledge management in an era of information abundance The intersection of AI, neurotechnology, and human decision-making Ideal for Boards and senior leadership teams examining AI governance beyond operational and compliance risk CEOs, CSOs, and Chief AI Officers building strategic frameworks for AI’s cognitive and societal impacts Corporate affairs and communications leaders whose organizations operate in algorithmically shaped information environments Executive conferences and thought leadership forums requiring a moderator or host with demonstrated experience interviewing heads of state, Nobel laureates, and global institutional leaders Audience outcomes A clear framework for distinguishing operational AI risk (automation, disruption) from cognitive AI risk (the manipulation of judgment and belief) A working vocabulary for cognitive sovereignty; what it means at the organizational level, how it differs from AI ethics, and why it is becoming a governance issue Insight into how information environments are architecturally designed to shape attention and belief, drawn from twenty years of curating the world’s most-watched ideas platform A practitioner’s understanding of how consequential ideas are built, communicated, and adopted, and what makes organizations resistant or receptive to them A non-alarmist, analytically grounded perspective on AI’s social and political impacts, suited to senior teams that have already moved past the introductory conversation

Why organisations work with Byron Reese He places today’s AI moment inside a 100,000-year arc of technology shifts, giving senior leaders a framework for long-range decisions that vendor briefings cannot supply. As CEO of Gigaom, he sits at the intersection of independent technology analysis and operating leadership, which lets him speak to both the engineering reality and the boardroom question. His five books, published by Simon & Schuster and BenBella, take positions on machine consciousness, automation, and the future of work that are specific and contestable, not generic optimism. He addresses AI without the doom-or-hype binary that dominates the speaking circuit, which is what most leadership audiences are quietly asking for. Biography highlights CEO and publisher of Gigaom, an independent technology research firm. Author of five books, including The Fourth Age (Simon & Schuster, 2018), described by The New York Times as “entertaining and engaging”. Founder of multiple technology companies, with two NASDAQ IPOs and several US patents to his name. Hosts podcasts on artificial intelligence, including Voices in AI and The Agora Podcast. Featured in The New York Times, The Washington Post, NPR, Bloomberg Businessweek, USA Today and the Financial Times. Bloomberg Businessweek credited him with “quietly pioneer[ing] a new breed of media company”. Biography Most futurists work in five-year horizons because that is what corporate planning cycles demand. The cost is that the most important question, which is what AI actually does to the human story, gets answered by analogy and anecdote rather than by argument. Byron Reese works in a different timeframe. In The Fourth Age, published by Simon & Schuster in 2018, he argues that technology has reshaped humanity three times: fire and language, agriculture and cities, the wheel and writing. Artificial intelligence and robotics, he argues, are now driving the fourth. The book reframes machine consciousness, automation and the future of work as questions of philosophy and history rather than software roadmaps, and The New York Times called it “entertaining and engaging”. His credibility is operational as well as intellectual. As CEO and publisher of Gigaom, he runs one of the better-known independent technology research firms. Before that he founded and sold multiple companies, took two through NASDAQ IPOs, and built consumer internet platforms that Bloomberg Businessweek described as “a new breed of media company”. He holds several US patents in crowdsourcing and content technology. Reese is, by his own description, the “Future of” guy: he has written and spoken on the future of AI, work, banking, education, agriculture, and the planet. His later books, Stories, Dice, and Rocks That Think and We Are Agora, extend the same long-range argument into how humans forecast and how human collectives behave. The thread that connects all of it, and the reason boards keep booking him, is that he is willing to take a position on where this is going. Key speaking topics Artificial intelligence and the future of work The long arc of technology and human civilisation Automation and workforce redesign Machine consciousness and AI ethics Innovation in conditions of rapid technological change Reasoned optimism as a leadership stance on technology The future of education, banking and agriculture Ideal for Boards and executive teams setting long-range AI and automation strategy CHROs and workforce planners redesigning roles around AI capability Innovation and strategy leaders in financial services, education and industrial sectors Conference audiences looking for a substantive counterweight to AI hype and AI doom Audience outcomes A clearer mental model of where AI sits in the longer history of human technology Sharper questions for internal AI strategy conversations, particularly on workforce and capital allocation A credible counter-position to the dominant doom-or-hype framing of AI in the press A specific account of how automation reshapes employment, drawn from Reese’s published argument rather than generic forecasts Renewed confidence that leadership decisions on technology can be made with intellectual rigour, not faith