Change Management

Why organisations work with John Mattone His Intelligent Leadership framework draws a structural distinction between the “Inner Core” of character, values and emotional maturity and the “Outer Core” of skills and competencies. Most leadership development programmes work only on the outer layer. Mattone’s argument is that this is why they underdeliver. The Mattone Leadership Enneagram Inventory, in use since 1996 and administered to more than 10,000 leaders worldwide, quantifies the internal drivers of leadership behaviour. It gives organisations a measurable starting point for executive development rather than a qualitative one. John Mattone Global is recognised among the world’s top ten executive coaching and leadership development firms by Worldwide Research Reports, STATS N DATA, and Infinity Business Insights. Its ICF-accredited Intelligent Leadership certification has produced more than 800 certified coaches across 55+ countries, so the methodology can be deployed at scale rather than through a single practitioner. Named #1 Executive Coach in the World by Global Gurus six times between 2019 and 2026, and inducted into the Corps d’Elite (Hall of Fame) in 2025 for lifetime achievement. Both are credentialled external rankings, not self-conferred titles, which gives procurement teams an independently verified benchmark when selecting executive development partners. His critique of the leadership development industry is pointed and specific: he argues that the sector systematically overinvests in outer competencies and underinvests in the inner character work that determines how leaders actually behave when stakes are high. That position gives boards and CHROs a framework for re-evaluating their existing development spend. Biography highlights Creator of the Intelligent Leadership framework and the Mattone Leadership Enneagram Inventory; the MLEI has been administered to more than 10,000 leaders globally since 1996 Named #1 Executive Coach in the World by Global Gurus six times between 2019 and 2026; inducted into the Corps d’Elite (Hall of Fame) in 2025 for lifetime achievement Author of 11 books, five of them bestsellers: Talent Leadership (AMACOM, 2012), Intelligent Leadership (AMACOM, 2013), Cultural Transformations (Wiley, 2016), The Intelligent Leader (Wiley, 2020), The Executive Coach’s Handbook (2022). Marshall Goldsmith wrote the forewords for Intelligent Leadership and The Intelligent Leader. The Intelligent Leader was named a Forbes #1 Holiday Book and a Soundview Best Book of 2020. Most recent contribution: Pinnacle of Influence (Global Gurus, 2024), a multi-author anthology with Marshall Goldsmith and other Global Gurus-ranked leaders Founder of John Mattone Global; the firm is recognised by Worldwide Research Reports, STATS N DATA, and Infinity Insights Research among the world’s top ten executive coaching and leadership development firms. Its ICF-accredited Intelligent Leadership certification programme has produced more than 800 coaches across 55+ countries Industrial/organisational psychologist by training (MS, University of Central Florida); coaching engagements with C-suite leaders across global organisations, including the publicly documented coaching of Steve Jobs Featured in Forbes, Chief Executive, HR Magazine, and Training magazine; the John Mattone Global leadership blog has been ranked #1 in its category by Feedspot from 2017 through 2025 Biography Leadership development has a measurement problem. Organisations can assess whether a leader has the right skills; they struggle to assess whether that leader has the inner constitution to deploy those skills when conditions deteriorate. John Mattone’s work is built around that gap. His Intelligent Leadership framework distinguishes the Inner Core, a leader’s character, values, emotional maturity and self-awareness, from the Outer Core of visible competencies and behaviours. His argument, made across 11 books and four decades of executive coaching practice, is that outer performance is only as reliable as the inner foundation beneath it. Competency training without inner-core development produces leaders who look good in stable conditions and struggle in everything else. The Mattone Leadership Enneagram Inventory, in use since 1996 and administered to more than 10,000 leaders globally, translates that argument into a quantified diagnostic; organisations get a baseline measure of leadership character, not just leadership style. The published work is more methodology than motivation. Intelligent Leadership (AMACOM, 2013) and The Intelligent Leader (Wiley, 2020), both with forewords by Marshall Goldsmith, set out the structural argument and the implementation path. Cultural Transformations (Wiley, 2016) extends it into how senior leadership character shapes organisational culture. Global Gurus has named Mattone the #1 Executive Coach in the World six times between 2019 and 2026, and inducted him into the Corps d’Elite in 2025 for lifetime achievement. Mattone is the founder of John Mattone Global, recognised by Worldwide Research Reports, STATS N DATA, and Infinity Insights Research as a top-ten executive coaching and leadership development firm. Its ICF-accredited Intelligent Leadership certification programme has produced more than 800 coaches across 55+ countries, so the IL methodology can be deployed at organisational scale rather than through a single practitioner. An industrial/organisational psychologist by training (University of Central Florida), Mattone has consulted with more than 250 organisations and directly coached over 200 senior executives, including the late Steve Jobs and former PepsiCo CEO Roger Enrico. For CHROs and boards reviewing leadership development strategy, Mattone offers a diagnosis of why current programmes underperform, a named alternative framework, the diagnostic instrumentation to apply it, and the certified coaching infrastructure to implement it at the individual executive level. Key speaking topics Intelligent Leadership and the Inner Core / Outer Core model Executive character and leadership sustainability Leadership development programme design Executive coaching methodology and practice Culture transformation and leadership alignment CEO and C-suite succession readiness The Mattone Leadership Enneagram Inventory (MLEI) and leadership diagnostics Internal coaching capability and certified networks Ideal for CHROs and chief people officers reviewing or redesigning executive development programmes Boards and nomination committees focused on CEO succession and senior leadership pipeline Transformation leads overseeing culture change initiatives where leadership behaviour is a critical variable Executive development teams in large organisations seeking a diagnostic-led rather than programme-led approach to leadership capability Audience outcomes A working understanding of the Inner Core / Outer Core distinction and why it reframes how organisations should design senior leadership development Familiarity with the MLEI as a diagnostic instrument and how it creates a measurable starting point for executive coaching engagements A framework for identifying which leaders in a pipeline carry the inner character foundations to perform under high-pressure conditions – and which do not Practical criteria for evaluating whether existing leadership development spend is addressing the right layer of leadership A replicable methodology, drawn from Mattone’s published books, that leadership teams can apply without ongoing dependency on external consultants

Why organisations work with Jim Lawless He has put his framework under the most public stress test available: 101 metres on one breath, and a televised race ride from a standing start, both inside the timelines he sets for his clients. His Ten Rules from Taming Tigers (Random House) are a written, named methodology that executive teams can adopt and audit, not a set of stories. He advises CEOs and executive teams at Microsoft, Diageo, Novartis, HSBC, Amazon and Accenture, alongside Olympic and Paralympic squads, which means the same operating model travels from corporate boards to elite sport. He sits at No. 1 outside the US and No. 6 globally on the Global Gurus motivational speaker list, a third-party ranking that filters for sustained client demand rather than a single viral moment. He spent a decade as a City of London commercial solicitor before this work, so the conversation with a board on accountability and disciplined decision-making is delivered in their language, not in performance metaphor. Biography highlights Author of Taming Tigers: Do Things You Never Thought You Could, Random House (Virgin Books), international bestseller. First Briton to freedive below 100 metres, setting a national No Limits record of 101m in Sharm El Sheikh. CEO and founder of Symmetry International, the transformation practice he built from Optimise, founded in 2000. Ranked No. 1 motivational speaker outside the US and No. 6 globally on the Global Gurus list. Member of the Forbes Coaches Council. Former City of London commercial solicitor and international legal counsel to a global technology company. Biography Most strategy work fails on the human side of the line. The board signs off a plan, the operating model is redrawn, and somewhere between the steering committee and the front line the behaviour stops changing. Jim Lawless built a career on the interval between those two points. His methodology, the Ten Rules set out in Taming Tigers (Random House), came out of his first career as a commercial solicitor in the City of London and as international legal counsel inside a global technology business. He founded Optimise in 2000, now Symmetry International, to apply those rules to executive teams in real conditions. He then stress-tested the framework on himself. Inside twelve months of first sitting on a horse, he qualified and rode as a televised jockey. Inside eight months of starting to freedive, he became the first Briton to pass the 100 metre barrier, reaching 101m on a single breath in the No Limits discipline. Both attempts were undertaken while running the firm, on the explicit logic that a method sold to senior leaders should be survivable by the person selling it. That record has translated into a client list that runs from Microsoft, Diageo, Novartis, HSBC and Amazon through to Olympic and Paralympic teams, and a Global Gurus ranking of No. 1 outside the US. He sits on the Forbes Coaches Council and advises CEOs directly on clarity, accountability and disciplined decision-making in restructure and disruption. Key speaking topics Self-leadership and composure under pressure Strategy execution in complex organisations Leading through restructure and disruption High-performance team behaviour Decision-making under uncertainty Personal and organisational resilience Behaviour change as a leadership discipline Ideal for CEOs and executive committees holding a strategy through restructure or recovery Senior leadership populations being asked to change behaviour, not just process High-performance environments where standards have to be held under pressure, including elite sport HR and L&D leads building a resilience and self-leadership thread into executive development Audience outcomes A named set of behavioural rules executive teams can apply to their own decisions the following week A sharper read on where strategy execution is breaking down on the human side rather than the planning side A clearer language for talking about composure, fear and risk in senior conversations A worked example, drawn from his own record attempts, of what disciplined behaviour change looks like under time pressure

Why organisations work with Jim Harris Direct strategic counsel on enterprise AI deployment from a consultant who advises CEOs at IBM, SAP, Walmart, American Express and the UK Cabinet Office on the same decisions A peer-validated authority signal: named 2024 Speaker of the Year by TEC Canada, the Canadian arm of Vistage, an audience of operating chief executives who book speakers for utility, not entertainment An evidence base built across industries undergoing structural disruption, from autonomous vehicles and insurance to retail, financial services and energy, applied to the specific competitive context of the client A clear analytic frame separating product innovation (where most executive attention sits) from business model, process and customer experience innovation (where most of the value sits) Biography highlights #1 international bestseller Blindsided!, published in 80 countries and selected by Soundview Executive Summaries as a best business book of the year TEC Canada Speaker of the Year, February 2024, recognising AI keynotes to chief executives Closing keynote speaker, World Future Society conference Consulting and keynote client roster including Walmart, IBM, SAP, American Express, Barclays, Munich Re, Swiss Re, Zurich Insurance and the UK Cabinet Office Trained personally by former US Vice President Al Gore to deliver An Inconvenient Truth BA in English and Politics, Queen’s University; former representative of the Covey Leadership Center teaching The Seven Habits of Highly Effective People Biography Most enterprise AI investment has produced pilot projects, not operating advantage. The boards funding those pilots increasingly want to know which ones will move the P&L, which ones should be killed, and which competitor’s business model will collapse first as generative AI matures. That is the brief Jim Harris is working against when he sits with an executive team. His authority is built on the consulting side of his career, not the publishing side. Walmart, IBM, SAP, American Express, Barclays, GM, Canon, Munich Re, Swiss Re and the UK Cabinet Office have all retained him for strategic work on disruption and innovation. TEC Canada, part of the Vistage peer network of operating CEOs, named him Speaker of the Year in 2024 specifically for his AI keynotes. The award is meaningful because the audience is buying decision-grade content, not motivation. His core analytic argument is simple. Product innovation gets the budget and the headlines, but reimagining the business model, the process stack and the customer experience is where most of the value moves. Blindsided!, a #1 international bestseller distributed in 80 countries and summarised by Soundview to 80,000 executives, traced that pattern across industries. The current generative AI cycle is the most concentrated test of that argument so far. Harris was trained personally by Al Gore to deliver An Inconvenient Truth and has been the closing keynote speaker at the World Future Society conference. He read English and Politics at Queen’s University and spent the early 1990s representing the Covey Leadership Center, teaching The Seven Habits of Highly Effective People before the consulting practice took over. Key speaking topics Generative AI in the enterprise Disruptive innovation across industries Business model and process redesign Digital transformation strategy Leadership through technological disruption Strategic foresight and scenario planning Sustainability and the energy transition Ideal for CEO, COO and board audiences setting AI and digital strategy Chief Information Officers, Chief Technology Officers and Chief Digital Officers responsible for enterprise AI rollout Strategy and transformation leaders working on business model redesign Executive offsites and senior leadership retreats where the brief is to set direction, not workshop tactics Audience outcomes A sharper view of where in the business AI investment is most likely to convert into margin and where it is being wasted Industry-specific examples of how disruption cascades from a single technology shift into adjacent sectors A working distinction between product, process, business-model and customer-experience innovation, applied to live competitive questions A defensible answer to the question a board will ask next: which of our current bets are pilots, and which are operating commitments

Why organisations work with Jim Hagemann Snabe He has chaired transformation programmes at Siemens AG and A.P. Møller-Mærsk simultaneously – two of Europe’s most scrutinized industrial reinventions. That makes him a peer reference for boards, not a consultant’s interpretation of what transformation requires. The Dreams and Details framework is a published, practitioner-tested model for holding ambitious organizational direction and disciplined operational execution at the same time. Named Leadership Book of the Year by Lederne, Denmark’s largest leadership organization, it gives leadership teams a common language that survives the boardroom. His decision-making at Maersk included committing the world’s largest container shipping company to a net-zero target from a position of board conviction, not regulatory compliance. For boards navigating ESG commitments under shareholder and market pressure, that precedent is directly relevant. While Co-CEO of SAP, he and Bill McDermott ranked #2 on Glassdoor’s global CEO list with a 99% employee approval rating – while doubling the company’s value. His case that transformation and organizational trust are compatible is backed by a verifiable outcome, not a principle. He holds board-level technology exposure (SAP, C3.ai) and industrial governance leadership (Siemens, Maersk, Allianz) within the same career. Few active board chairs can speak across both sides of the digital transformation argument with equal authority. Biography highlights Chairman of the Supervisory Board of Siemens AG since 2018; Supervisory Board member since 2013 Co-CEO of SAP AG (2010-2014) alongside Bill McDermott; SAP doubled its market value during their tenure Former Chairman of the Board of Directors, A.P. Møller-Mærsk (2017-2022) Member of the World Economic Forum Board of Trustees since 2014; regular contributor to WEF Agenda on AI, digital transformation, and decarbonization Recipient of the Academy of International Business International Executive of the Year Award (2019) Adjunct Professor at Copenhagen Business School (since 2016); teaches leadership, responsible business, and change management Co-author of three books: Dreams and Details (named Leadership Book of the Year, Lederne), Tech for Life (WEF Book Club selection, 2020), and Reinvention from the Boardroom Biography Most organizations find that past success becomes the biggest obstacle to future relevance. Optimizing what already works crowds out the investment and attention needed to build what must come next. Jim Hagemann Snabe, Chairman of Siemens AG and former Co-CEO of SAP, has navigated that tension at the top of some of Europe’s most consequential enterprises for three decades. His co-authored leadership model, Dreams and Details, argues that organizational reinvention requires two things held simultaneously. The first is an inspiring direction – an organizational dream that sets ambition without prescribing a fixed path – that empowers people to find the best route. The second is the operational capability to reach it. Named Leadership Book of the Year by Lederne, Denmark’s largest professional leadership organization, the framework is now embedded in executive programmes run by the Idonea academy and used by major European corporations. As board chairman of A.P. Møller-Mærsk from 2017 to 2022, he was a central figure in the company’s commitment to net-zero shipping – a decision made from governance conviction before regulatory timelines made it obligatory. At Siemens, he chairs a supervisory board responsible for a business spanning energy infrastructure, manufacturing, and healthcare, with revenues exceeding €78 billion. This combination – industrial, logistics, and technology governance, held from direct fiduciary responsibility – is rare among active board chairs. His three co-authored books – Dreams and Details, Tech for Life, and Reinvention from the Boardroom – trace a consistent argument: governance structures must evolve alongside the businesses they oversee. Tech for Life was selected as a World Economic Forum Book Club title in 2020. As a WEF Board of Trustees member and Adjunct Professor at Copenhagen Business School, his ongoing work on AI and decarbonization connects directly with the organizations navigating both. Key speaking topics Corporate governance and board-level reinvention Leadership frameworks for organizational transformation Digital transformation at industrial scale Decarbonization as a strategic leadership challenge Responsible AI and technology governance Stakeholder capitalism and the purpose of business Ideal for Supervisory board members and board directors facing digital or sustainability transformation mandates CEOs and executive leadership teams of large industrial, energy, or technology enterprises Chief Strategy Officers and transformation leads designing reinvention programmes for complex organizations Global leadership and governance forums convening board-level audiences on industrial transformation Audience outcomes A named framework – Dreams and Details – for approaching organizational reinvention without dismantling current performance, applicable at both board and executive level Board-level perspective on how governance structures can actively enable transformation rather than constrain it Practical framing of decarbonization and digital change as strategic leadership priorities rather than compliance exercises Insight into how parallel transformation mandates – technology and sustainability – can be sequenced and governed simultaneously at board level Greater clarity on the difference between managing against a plan and leading toward an inspiring organizational direction that unlocks human potential

Why organisations work with Jeffrey Pfeffer His research quantifies what most HR functions treat as intangible: the measurable physical health cost of management decisions on job insecurity, autonomy, and workload – giving boards and CHROs a data-backed case for structural change rather than wellness programmes. “Leadership BS” provides executives with a named, argued critique of why leadership development investment typically fails – and a framework for what evidence-based practice looks like instead, which is directly usable in programme redesign conversations. His Stanford elective “Paths to Power” distils decades of research on how organisational power actually operates – not how it should – giving senior leaders an accurate map of the dynamics shaping their own institutions. He is one of the few management academics whose work has been covered seriously in both peer-reviewed journals and mainstream business media, making his arguments accessible to boards and executive committees without losing analytical credibility. His willingness to argue positions that contradict the consulting and coaching industry – on leadership myths, on power, on workplace harm – makes him a genuinely disruptive voice in executive conversations where polished consensus is the norm. Biography highlights Thomas D. Dee II Professor of Organizational Behavior, Stanford Graduate School of Business – one of the institution’s longest-serving faculty members in that department Author of approximately 15 books including “Dying for a Paycheck” (HarperBusiness, 2018), “Leadership BS” (HarperBusiness, 2015), and “Power: Why Some People Have It – and Others Don’t” (HarperBusiness, 2010) Co-author with Robert Sutton of “Hard Facts, Dangerous Half-Truths, and Total Nonsense” (Harvard Business School Press, 2006) – a foundational text in evidence-based management Creator and long-running instructor of the Stanford MBA elective “Paths to Power” Published in and extensively covered by Harvard Business Review across multiple decades Recognised on the Thinkers50 ranking of global management thinkers Biography Jeffrey Pfeffer has spent five decades at Stanford asking an uncomfortable question: if organisations invest heavily in leadership development, why do workplaces keep producing the same failures? His answer, built across roughly 15 books and more than 150 academic articles, is that most management practice is not grounded in evidence – it is grounded in optimism, ideology, and the preferences of an industry that profits from selling aspiration. His 2015 book “Leadership BS” made this argument directly and with data. The leadership development industry, Pfeffer argued, systematically teaches qualities – humility, authenticity, servant leadership – that do not predict outcomes in real organisations, while ignoring what the evidence actually shows about how power and authority work. “Power: Why Some People Have It – and Others Don’t” offered the corrective: a clear-eyed, research-based account of how influence is built and exercised, drawn from his long-running Stanford MBA elective “Paths to Power.” “Dying for a Paycheck,” published in 2018, extended the argument into territory most organisations find harder to discuss. Pfeffer documented, with epidemiological and workplace data, that management decisions on job insecurity, autonomy, long hours, and benefits have direct, measurable effects on employee health – making the workplace, he argued, the fifth leading cause of death in the United States. The implication for senior leaders is significant: workforce wellbeing is not a culture initiative, it is a consequence of operational and strategic choices made at the top. As Thomas D. Dee II Professor of Organizational Behavior at Stanford GSB, Pfeffer brings this body of work directly into executive conversations. His value is not a programme or a model – it is a sustained, evidence-based argument that organisations routinely make avoidable, costly mistakes about people, and a clear account of what taking the evidence seriously would require. Key speaking topics Evidence-based management and leadership practice Organisational power and influence The economics of workplace health and employee wellbeing Leadership development – what works and what does not Workplace conditions and workforce performance Decision-making under organisational pressure Strategy execution and the role of power dynamics Ideal for CHROs and CPOs reviewing the design and ROI of leadership development programmes CEOs and boards seeking an evidence-based challenge to prevailing management assumptions Transformation leads and organisational development functions designing large-scale change Executive education programme directors at business schools and corporate universities Audience outcomes A grounded, data-backed critique of standard leadership development assumptions – with specific alternative approaches A clearer understanding of how power and influence actually operate in organisations, distinct from how formal authority is structured Practical framing for the business case linking management decisions to workforce health and productivity outcomes Sharper questions to apply to existing people strategy, programme design, and organisational structure A working vocabulary for distinguishing evidence-based management practice from received wisdom

Why organisations work with Jeff Grout Operator-grade leadership content. He ran Robert Half UK as Managing Director through a period in which the business grew from 12 staff to over 360, which gives his account of leadership and recruitment a grounding that most speakers on the same topic cannot offer. Inside access to an elite sporting campaign. As business manager to Sir Clive Woodward from 2002 to 2006, he saw England’s 2003 Rugby World Cup preparation and performance culture from the inside, which translates into specific examples rather than generic sporting analogies. One of the senior interviewers on the UK circuit. His public interview work includes Lord Sugar, Sir Richard Branson, Sir Dave Brailsford, Charles Handy, Sir Terence Conran, Sir Steve Redgrave, Dame Stella Rimington and Greg Dyke, and he is regularly booked as conference chair where a board-level audience needs a senior host. Eight books on leadership, performance and recruitment, including What Do Leaders Really Do? (Capstone, 2007) and The Adventure Capitalists. The work is published, not just performed on the stage. A repeat client list that includes Amazon, BT, British Airways, HSBC, Barclays, LinkedIn, Deloitte, Ernst & Young, Harrods and UK Sport. Biography highlights Former UK Managing Director of Robert Half International, the world’s largest specialist recruitment consultancy. Built the UK business from two offices and 12 staff to £65 million turnover, 19 offices and over 360 staff during a 21-year tenure. Business Manager to Sir Clive Woodward from 2002 to 2006, spanning England’s 2003 Rugby World Cup victory and the 2005 British & Irish Lions tour. Graduate of the London School of Economics. Co-author of eight business books, including What Do Leaders Really Do? (Capstone, 2007), The Adventure Capitalists (Kogan Page), Mind Games, Recruiting Excellence and What You Need to Know About Leadership. Public interviewer of senior figures including Lord Sugar, Sir Richard Branson, Charles Handy, Sir Dave Brailsford, Sir Terence Conran, Sir Steve Redgrave, Dame Stella Rimington, Sir Stuart Rose and Greg Dyke. Collaborated with the BBC to produce an interview training video, and has delivered leadership and executive skills workshops for clients including BT, HSBC, British Airways, Virgin, Harrods, Amazon, LinkedIn, Deloitte and Ernst & Young. Biography Plenty has been written about what makes a good leader. Much less has been written about what leaders do on the day a quarter misses, or on the morning after a senior resignation. The working reality of leadership is where most senior teams need help, and where generic advice tends to fail. That working reality is the ground Jeff Grout has operated on for most of his career. He spent 21 years inside Robert Half International, the world’s largest specialist recruitment consultancy, eventually running its UK business as Managing Director until 2000. Under his leadership, the operation grew from two offices and 12 staff to a £65 million business with 19 offices and more than 360 staff. That is the grounding behind his current work with senior teams on leadership, recruitment and high-performance culture. From 2002 to 2006, he was business manager to Sir Clive Woodward, through the years surrounding England’s 2003 Rugby World Cup victory and the 2005 British & Irish Lions tour. That sustained access to an elite sporting campaign at its peak gives his work on high-performance culture a different weight. He saw the detail of how a winning environment is built and defended, up close and over time, not as a single anecdote deployed for colour. For senior buyers, he is typically booked either as a keynote speaker on leadership and high performance, or as the conference chair and interviewer who can hold a board-level room. His written work spans eight books, including What Do Leaders Really Do? and The Adventure Capitalists. His interview subjects have included Lord Sugar, Sir Richard Branson, Charles Handy, Sir Dave Brailsford, Sir Terence Conran, Dame Stella Rimington and Greg Dyke. Key speaking topics Leadership in practice Building high-performance teams Peak performance lessons from elite sport Leading change Recruitment, retention and talent strategy Executive interviewing and conference chairing The characteristics of success Ideal for Senior leadership teams who want a practical, operator-grounded account of leadership rather than an academic framework CHROs, talent directors and senior HR leaders focused on recruitment, retention and high-performance team design Conference organisers who need a senior chair or public interviewer for a board-level audience Sales leadership and high-performance culture off-sites Audience outcomes A sharper vocabulary for describing what effective leaders actually do day to day Specific examples, drawn from elite business and sporting environments, of how high-performance teams get built and held together under pressure New questions to ask about recruitment and retention, from an operator who ran a 360-person business A more confident view of the behaviours that separate consistent performers from occasional ones

Why organisations work with Jef Staes He gives leaders a working language for the conflict at the heart of innovation: the Red Monkey model treats the awkward, radical idea as the asset, and the cultural reflex to suppress it as the real problem to solve. His 2D to 3D framework names the specific shift companies are stuck in, from organisations built on standardised competence to ones that run on passion and continuous learning. He has lived both sides of the argument. Two decades inside Siemens and GTE ATEA as software designer, training manager and Corporate Learning Officer, then twenty more building the Red Monkey Company around what he learned was missing. His work is grounded in the academic mainstream of Belgian management education, with visiting lectureships at Vlerick, UAMS and EHSAL, but his delivery is built for general audiences, including four TEDx stages. He addresses culture and innovation as one problem, not two. Most speakers pick a side; Staes argues you cannot fix one without rewiring the other. Biography highlights Author of the Red Monkey trilogy: “I was a sheep”, “My manager is a hero”, and “My organisation is a jungle”. Founder of Red Monkey Company, where he develops the Red Monkey Story and the Engine of Innovation Mindset with client organisations. Former Corporate Learning Officer at Siemens Belgium; earlier career as software designer at GTE ATEA in Belgium and the USA. Visiting lecturer at Vlerick Business School, the University of Antwerp Management School (UAMS), and EHSAL. TEDx speaker on multiple occasions, including TEDxUtrecht with “Behave, brake for red monkeys”. Recurring keynote at OEB Global (Online Educa Berlin), including the Spotlight Stage session “Red Monkey Disruption”. Biography Most organisations are not built to change. They are built to standardise, to repeat, to filter out the awkward. That is the tension Jef Staes has spent four decades inside, first as a software designer at GTE ATEA, then as a training manager and Corporate Learning Officer at Siemens Belgium, and now as the founder of Red Monkey Company. His central argument is that innovation does not fail because organisations lack ideas. It fails because the cultural reflex of any mature company is to reject the radical idea and the person who carries it. The Red Monkey is his name for both. The work, then, is not to generate more ideas, but to redesign the conditions under which a Red Monkey can survive long enough to be tested. Around that core sit two sharper frames. The 2D to 3D shift describes how companies move from running on standardised competence to running on passion-fed expertise. The Power Defect names the structural mismatch between formal authority and actual capability in an information-rich economy. Together they give leaders a vocabulary for problems they usually only feel. Staes writes in metaphor on purpose. The trilogy (“I was a sheep”, “My manager is a hero”, “My organisation is a jungle”) is built for the operator, not the academic, and his TEDx and OEB Global stages reach the same audience. The argument lands because it is unsentimental about how organisations really behave when something new walks in. Key speaking topics Innovation culture and the management of disruptive ideas The 2D to 3D organisational shift The Red Monkey conflict model Learning organisations in the information age Leadership in environments resistant to change Talent, passion and the limits of standardised competence Ideal for Boards and executive teams whose innovation programmes consistently stall after launch CHROs and Chief Learning Officers redesigning learning and talent systems for a knowledge economy Transformation leads and innovation directors trying to protect radical ideas inside conservative cultures Leadership conferences in technology, manufacturing, financial services and the public sector Audience outcomes A working model for why their best ideas keep dying inside their own organisation Language to describe the conflict between standardised competence and passion-driven expertise A clear position on what 3D leadership demands of managers, and where most stop short Recognition of the Power Defect inside their own structure and where it is costing them speed A reframing of resistance to change as an organisational design problem, not a people problem

Why organisations work with Jean-Francois Manzoni Named a pattern managers now use to describe their own mistakes. The “set-up-to-fail syndrome”, introduced in his 1998 Harvard Business Review article and the 2002 Harvard Business School Press book with Jean-Louis Barsoux, is one of the few leadership concepts that has entered standard corporate vocabulary and is still taught on MBA and executive programmes worldwide. Works on the problem leadership development rarely solves. His current research focuses on the “knowing-doing gap”, the reason senior leaders leave off-sites full of energy and revert to old habits within weeks. Seven years running IMD gives him operational credibility that most academic speakers lack. As President from 2017 to 2024, he led the school through COVID and a revenue collapse from 130 million to 90 million Swiss francs in a single year. Governance expertise is practice, not theory. He served as Independent Director of Keppel Ltd from 2018 to 2024 and chaired its Nominations Committee during the period in which the company transformed from an industrial conglomerate to a global asset manager and won Best Managed Board at the 2023 Singapore Corporate Awards. Stays in live conversation with sitting CEOs. Through IMD’s CEO Dialogue series, he interviews the leaders of ABB, ASML, Vodafone, Hindustan Unilever, Mars, HEINEKEN, Tata Steel, Temasek and Keppel, keeping his material current against the challenges they are actually facing. Biography highlights Professor of Leadership, Organizational Development and Corporate Governance at IMD (Lausanne), where he served as President and Nestlé Chaired Professor from 2017 to 2024 Co-author with Jean-Louis Barsoux of The Set-Up-to-Fail Syndrome: How Good Managers Cause Great People to Fail (Harvard Business School Press), winner of two Book of the Year awards Author of the Harvard Business Review article that introduced the “set-up-to-fail syndrome” concept (March/April 1998); contributor to HBR and the Financial Times Author of 30+ business case studies; four received Case of the Year awards from the European Foundation for Management Development or the European Case Centre Recipient of the Research Award on Leadership and Corporate Governance from the Association of Executive Search Consultants; invited speaker at the World Economic Forum in Davos (2014, 2016) Independent Director and Chair of the Nominations Committee at Keppel Ltd (2018-2024); Fellow and Senior Accredited Board Director of the Singapore Institute of Directors; Doctorate from Harvard Business School Biography When a capable employee starts under-performing, the instinctive explanation is that something has changed in them. A 1998 Harvard Business Review article argued the opposite: most of the time, the boss’s tightened monitoring and visible loss of confidence caused the decline. The authors called it the set-up-to-fail syndrome, and the term entered management vocabulary. Jean-Francois Manzoni co-wrote that article with Jean-Louis Barsoux, and the 2002 Harvard Business School Press book that followed won two Book of the Year awards. The book belongs to a larger body of work on why organisations struggle to change and why leaders struggle to behave differently once pressure returns. Manzoni is Professor of Leadership, Organizational Development and Corporate Governance at IMD. He has written more than thirty business cases, four of which received Case of the Year awards from the European Foundation for Management Development or the European Case Centre. Separate research on interpersonal dynamics in diverse boardrooms won the Research Award on Leadership and Corporate Governance from the Association of Executive Search Consultants. The research focus in recent years has narrowed to what he calls the “knowing-doing gap”. Senior leaders increasingly know what good leadership looks like. Most internalise it poorly. Development programmes generate intention; the habits they target return within weeks. Manzoni’s work examines why this happens and what designs, including technology-mediated interventions, actually change behaviour for longer. Academic insight of this kind rarely comes with operating experience. Manzoni’s does. He served as IMD President and Nestlé Chaired Professor from 2017 to 2024. During COVID, he restructured the school’s executive education model and held the institution together through a revenue collapse from 130 million to 90 million Swiss francs. Board-level practice ran in parallel. He was the Independent Director of Keppel Ltd from 2018 to 2024 and chaired its Nominations Committee. Over that period, Keppel transformed from an industrial conglomerate to a global asset manager and took Best Managed Board at the 2023 Singapore Corporate Awards. Key speaking topics Leadership development and sustained behaviour change The knowing-doing gap in executive practice Organisational change and high-performance work environments Corporate governance and boardroom interpersonal dynamics The set-up-to-fail syndrome and boss-subordinate relationships Executive development and leadership programme design Change management at individual and organisational levels Ideal for CEOs, presidents and C-suite leaders are responsible for shaping senior leadership behaviour and organisational culture Board chairs, nominations committees and directors examining the interpersonal dynamics that determine oversight quality CHROs and heads of leadership development are reassessing whether their programmes actually produce sustained behaviour change Executive committees preparing for or inside significant organisational change Audience outcomes A sharper vocabulary for the performance dynamics they are already creating without noticing, including the specific behaviours that cause capable people to disengage A realistic view of why leadership development programmes fail to produce sustained behaviour change and what design choices make new habits stick Evidence from boardrooms where diversity has increased but interpersonal maturity has not, and a clearer sense of how to close that gap A usable sense of the distance between what senior leaders say they value and what their behaviour signals once pressure returns

Why organisations work with Jean Todt He took over a Ferrari racing operation that had not won a Drivers’ Championship in twenty-one years and produced five consecutive titles for Michael Schumacher between 2000 and 2004. Few living executives can speak to a turnaround at that scale and that level of public scrutiny. He has run three different kinds of high-stakes organisation, a manufacturer racing programme at Peugeot, a listed sports car business at Ferrari, and a 145-country federation at the FIA. The leadership lessons translate across commercial, governance, and political environments. He holds a live UN mandate. As Special Envoy for Road Safety since 2015, he negotiates directly with heads of state on a public health crisis that kills roughly 1.19 million people a year. Boards working on ESG, public-private partnership, or regulated-industry strategy get a practitioner, not a commentator. He co-founded the Paris Brain Institute with neurosurgeon Gerard Saillant, putting institutional capital and racing-industry networks behind one of Europe’s largest neuroscience research centres. The pattern, building durable institutions from convening power, is rare. Biography highlights Director of Peugeot Talbot Sport, 1981 to 1993, delivering four World Rally Championship titles, four Paris-Dakar wins, and two Le Mans 24 Hours victories. General Manager of Ferrari’s Racing Division from 1993; CEO of Ferrari S.p.A. from 2004 to 2008. Ninth President of the FIA, 2009 to 2021, three full terms; now FIA Honorary President. UN Secretary-General’s Special Envoy for Road Safety since April 2015, reconfirmed under Secretary-General Antonio Guterres. Co-founder and board member, Paris Brain Institute, ICM, with Professor Gerard Saillant. Author, “The Silent Pandemic On the Road,” Assouline. Grand-Croix de la Legion d’Honneur. Recipient of the Olympic Order. Biography Scuderia Ferrari had not won a Formula One Drivers’ Championship since 1979 when Jean Todt arrived in 1993 as General Manager of the Racing Division. He brought in Michael Schumacher, Ross Brawn, and Rory Byrne, rebuilt the technical organisation around them, and produced the most dominant run in modern Formula One: five consecutive Drivers’ titles between 2000 and 2004 and six Constructors’ titles in seven years. In 2004 he was promoted to CEO of Ferrari S.p.A., responsible for the road car business as well as the racing operation, until 2008. The Ferrari work followed a twelve-year stint at Peugeot Talbot Sport from 1981, where he built the rally programme that produced four World Rally Championship titles, four Paris-Dakar wins, and two Le Mans 24 Hours victories. The pattern across both jobs was the same: take a manufacturer’s competition arm, set a clear technical direction, and hold it long enough for compounding to work. Elected ninth President of the FIA in 2009, Todt served three four-year terms running motor sport’s global governing body across 145 national federations and 245 member organisations. He launched the FIA Action for Road Safety campaign in 2011, which became the platform for his next role: in April 2015, UN Secretary-General Ban Ki-moon appointed him Special Envoy for Road Safety, a brief he still holds, working with governments to halve road deaths by 2030. Outside motor sport, Todt co-founded the Paris Brain Institute, ICM, with Professor Gerard Saillant; the institute is now one of the largest neuroscience research centres in Europe. He is a Grand-Croix de la Legion d’Honneur and a recipient of the Olympic Order. His most recent book, “The Silent Pandemic On the Road,” collects more than fifty road safety case studies from the partners and governments he has worked with as UN Envoy. Key speaking topics Turnaround leadership in legacy organisations High-performance team building under public scrutiny Sports governance and federation reform Global road safety policy Public-private partnership for social outcomes Building institutions: from racing to neuroscience Crisis management and decision-making at speed Ideal for CEOs and executive committees running multi-year turnarounds where culture and technical excellence both have to move Boards and chairs working on governance reform, federation oversight, or regulated-industry strategy ESG, public affairs, and sustainability leaders building credible public-private programmes Automotive, mobility, and insurance leadership audiences working on safety, risk, and the energy transition Audience outcomes A working model for rebuilding a senior team when the inherited talent and the public narrative are both against you A clearer view of how political authority, technical authority, and commercial authority interact in regulated industries A first-hand account of negotiating with heads of state on a public health mandate, with the mechanisms that have moved policy and the ones that have not A serious answer to the question of how a leader sustains performance across forty years and three very different institutional roles

Why organisations work with Jay Samit His framework for disruption is derived from operating on both sides of it: he led digital transformation at EMI and Sony when their core business models were collapsing, then went on to build and advise companies that were doing the disrupting. That dual vantage point is not common among innovation speakers. Disrupt You! provides a replicable method for identifying where value will migrate in a given industry, applicable at both the organisational and individual leadership level, giving teams a shared vocabulary and process, not just inspiration. His Deloitte advisory work means the framework has been stress-tested against the specific constraints of large, publicly accountable organisations, not just start-up environments. He translates exponential technology trends including AI, spatial computing, blockchain, automation into commercial and competitive decisions, rather than presenting technology as the end in itself. His Fortune column and WSJ documentary series give him a current, credible public presence that amplifies the authority he brings into a room; senior audiences have typically encountered his thinking before the engagement begins. Biography highlights Former Independent Vice Chairman, Deloitte Digital; led enterprise consulting across AI, robotics, IoT, and digital transformation Author of Disrupt You! (Flatiron Books, 2015), published in 12 languages, and Future Proofing You (2021) Global President of Digital Distribution, EMI / Capitol Records; led the label from negligible digital presence to industry benchmark for digital transition Creator and General Manager, Sony Connect; Executive Vice President, Sony Regular contributor to Fortune (bi-weekly column on exponential technologies), Wall Street Journal, and Harvard Business Review Adjunct Professor, USC Viterbi School of Engineering; UCLA Presidential Fellowship graduate, magna cum laude Advised LinkedIn and eBay pre-IPO; CEO of NASDAQ-listed SeaChange International Biography Most organisations understand disruption as something that happens to them. The harder strategic question is whether an organisation can develop the internal capability to anticipate market shifts and capture value from them before competitors or new entrants do, and what that requires structurally, culturally, and at the leadership level. Jay Samit has occupied both sides of that problem. As Global President of Digital Distribution at EMI and as the executive brought in to lead Sony’s digital transformation, he operated inside institutions whose core revenue models were being destroyed by technologies they could see but could not commercialise fast enough. Those experiences inform Disrupt You!, his internationally published framework for applying disruptor logic inside established organisations, which argues that the methods used to build new markets are the same methods available to incumbents willing to challenge their own assumptions. His subsequent role as Independent Vice Chairman of Deloitte Digital extended that work across industries and at scale, applying AI, robotics, and data analytics to the operational and competitive challenges of major global enterprises. That trajectory – from operator to adviser to author to investor – gives his arguments about disruption an empirical base that distinguishes them from frameworks developed in academic or consultancy settings alone. His writing appears regularly in Fortune, the Wall Street Journal, and Harvard Business Review, and he teaches innovation at USC’s Viterbi School of Engineering. Senior leadership teams engaging with his work gain not only a model for reading competitive environments, but a practical method for building the internal conditions that allow large organisations to act on what they see. Key speaking topics Disruption strategy for established enterprises Business model innovation and value migration Entrepreneurial thinking inside large organisations Exponential technologies and commercial strategy AI, automation, and competitive positioning Data analytics as competitive advantage Future-proofing careers and leadership capability Ideal for CEOs and executive leadership teams navigating competitive disruption or industry transition Chief Strategy Officers and Chief Innovation Officers building internal innovation capability Boards and senior leadership in media, financial services, retail, and technology sectors facing structural change Transformation leads and digital strategy functions tasked with operationalising change at enterprise scale Audience outcomes A structured way of thinking about where value will migrate in their industry, and how to position ahead of it rather than responding after the fact Practical methods drawn from Samit’s Disrupt You! framework for identifying market gaps and turning internal constraints into innovation triggers Clearer understanding of how exponential technologies (AI, automation, spatial computing) translate into specific commercial and competitive decisions A reframe of disruption as a strategic tool available to incumbents, not just start-ups – with examples from Samit’s own operational experience Greater confidence in communicating a growth and innovation agenda internally, using a common language and set of principles

Why organisations work with Javier Bajer He treats culture as a system of habits, not a communications exercise, and builds timelines measured in months rather than multi-year programmes. His training sits in cognitive psychology and neuroscience, which lets him speak to behaviour change with evidence, not slogans. He has run this work inside large, complex institutions on both sides of the corporate and public divide: HSBC, Shell, Google, Buckingham Palace, and the City of Buenos Aires. As Editor-in-Chief of Strategic HR Review, he works at the interface between HR practice and academic research, which gives senior people leaders a counterpart who is credible in both rooms. He founded The Talent Foundation and has spent two decades translating values statements into observable behaviour, so the client conversation starts at execution rather than diagnosis. Biography highlights Founding CEO of The Talent Foundation Editor-in-Chief of Strategic HR Review, Emerald Publishing PhD in Behavioural Change and MSc in Neurosciences; cognitive psychologist by training Fellow of the Royal Society of Arts Professor of culture change at Universidad de San Andres and Visiting Fellow of the Business School at the University of Surrey Advisory work with HSBC, Shell, Google, Accenture, Hewlett-Packard, Buckingham Palace and the City of Buenos Aires Biography Most culture work fails in the same place. A values statement gets written, a town hall gets held, and the behaviour people see around them in meetings, decisions and email threads does not move. Javier Bajer has spent two decades working on that specific gap, and his argument is that culture is not a message problem. It is a habit problem. The foundation is technical. He trained as a cognitive psychologist, holds an MSc in Neurosciences and a doctorate in behavioural change, and uses that grounding to treat culture as a system of learned behaviours that can be redesigned on a defined timeline. He founded The Talent Foundation to apply that thinking at organisational scale, and he edits Strategic HR Review at Emerald, which keeps him close to both research and practice. The client record is unusually wide for the field. He has advised HSBC, Shell, Accenture, Hewlett-Packard and Google on the corporate side, Buckingham Palace in a royal institutional context, and the City of Buenos Aires at municipal scale. The through-line is not the sector; it is that each of these organisations had a gap between what leadership said and what staff did, and needed that gap closed in months rather than years. His academic affiliations reinforce the practitioner work. He is a Fellow of the RSA, professor of culture change at Universidad de San Andres, and Visiting Fellow of the Business School at the University of Surrey. On stage, the argument he brings to senior audiences is that good intentions are cheap, sustainable habits are rare, and the route from one to the other is a design problem leaders can actually solve. Key speaking topics Culture change and transformation Behavioural science in organisations Translating values into daily behaviour Leadership and cultural alignment Employee engagement beyond incentives Purpose and meaning at work Culture change in public institutions and cities Ideal for CHROs and senior HR leaders holding the mandate for culture and engagement CEOs and executive teams running a values refresh, post-merger integration or strategy reset Transformation and change leaders whose plans depend on observable behaviour shifts Public sector leaders working on institutional or city-level behaviour change Audience outcomes A working definition of culture as a system of habits rather than a communications output A sharper view of why values statements usually fail to change behaviour, and what replaces them Language for separating leadership intent from the daily signals that shape staff behaviour Reference points from corporate, royal and city government culture programmes that have moved in months A set of questions leaders can take into their next culture or engagement conversation

Why organisations work with Jamil Qureshi Six individuals to world number one, five Ryder Cup captains advised, 22 golfers ranked inside the world top 50. The track record in elite sport is operationally specific, not rhetorical. He has designed and embedded long-running change programmes at scale: Lloyds Banking Group’s ‘Journey to World Class’, the Post Office’s separation from Royal Mail, and Marks & Spencer. He has run transformation inside organisations, not only spoken about it. He translates the psychology of sustained pressure from environments where the cost of failure is public and immediate (Premier League, Ryder Cup) into boardrooms where it usually is not. One of a small number of external psychologists invited to study astronauts on the 2008 NASA Space Programme. The framework has been pressure-tested in domains most speakers can only describe. Biography highlights First-ever official psychologist appointed to the European Ryder Cup team by captain Ian Woosnam in 2006; has since worked with five Ryder Cup captains. Has worked with 22 golfers ranked inside the world top 50, with Premier League players from Liverpool, Manchester United, Manchester City and Chelsea, with Formula 1 drivers David Coulthard and Eddie Irvine, and with members of the 2009 England Ashes-winning cricket team. Designed and delivered board-level leadership and change programmes for Coca-Cola, Hewlett Packard, Emirates Airlines, Cisco, GSK, and Lloyds Banking Group. Author of The Mind Coach, published by Penguin, on the psychological foundations of personal and professional performance. One of a small number of external psychologists invited to study astronauts on the 2008 NASA Space Programme. Listed by GQ Magazine among the most influential figures in British sport (2009); named in The Daily Mirror’s top 100 coaches in the world (2023). Biography At the 2006 Ryder Cup at the K Club, Europe beat the United States by a record-equalling margin. Captain Ian Woosnam had done something no Ryder Cup captain had done before: he appointed an official psychologist to the team. That psychologist was Jamil Qureshi. Sport had been treating mindset as decisive for years. Most boards still treat it as a soft skill, even as senior leaders increasingly face the conditions of elite athletes: sustained scrutiny and very narrow margins for error. Qureshi has spent two decades closing that gap. He has helped six individuals reach world number one in their sport, advised five Ryder Cup captains, and worked with 22 golfers ranked inside the world top 50. Premier League players at Liverpool, Manchester United, Manchester City and Chelsea sit on the same client list as Coca-Cola, Hewlett Packard, Emirates Airlines, Cisco, GSK and Lloyds Banking Group. In business, the work goes well beyond keynotes. Qureshi designed and embedded leadership and change programmes for Lloyds Banking Group’s ‘Journey to World Class’, the Post Office’s cultural separation from Royal Mail, and Marks & Spencer. Through Covid he ran extensive work with global leadership teams at SAS, GSK, Janssen, NHS England and Protiviti as they reset around remote and hybrid leadership. His book, The Mind Coach, published by Penguin, sets out the psychological foundations he applies in both worlds. Skill gets people to the top. What keeps them there, and what determines whether the team around them performs when it matters, is something organisations rarely build deliberately. That is what Qureshi is asked in to do. Key speaking topics Performance psychology in business High-performing teams Leadership under sustained pressure Mindset and behavioural change Cultural change and transformation Translating elite sport into business performance Hybrid and remote leadership Ideal for Boards and CEO leadership teams setting expectations for performance under sustained pressure Sales and commercial leadership teams where individual mindset shapes pipeline outcomes HR and L&D directors building leadership programmes that need psychological substance, not theory Senior leadership conferences where elite-sport credibility opens the room Audience outcomes Specific behaviours for performing under sustained pressure, drawn from how elite athletes actually train A sharper view of where individual mindset constrains team output, and what to do about it Language for leaders to talk about psychology without it sounding soft A more honest read on the gap between intent and execution in their own teams