Emotional Intelligence speakers

Why organisations work with Susan David She is the named originator of Emotional Agility, a peer-reviewed psychological framework that Harvard Business Review designated a Management Idea of the Year and Thinkers50 awarded its Breakthrough Idea Award. Her authority sits at Harvard Medical School and the Institute of Coaching at McLean Hospital, which means leadership teams get clinical psychology, not motivational content dressed as science. She gives senior leaders a usable method for operating under pressure: working with hard emotions as signal rather than noise, and translating values into decisions when stakes are high. Her research base spans more than two decades of work on emotion, resilience and change, and her writing in HBR, the New York Times, Washington Post and the Wall Street Journal puts her in front of the same readership a board does. She is South African, trained at Yale, and brings a register that travels across global executive audiences without the wellness-industry tone that often blunts this material. Biography highlights Faculty psychologist, Harvard Medical School. Cofounder and co-director, Institute of Coaching at McLean Hospital, a Harvard Medical School affiliate. CEO, Evidence Based Psychology. Author of the #1 Wall Street Journal bestseller Emotional Agility, translated into more than 30 languages. Winner of the Thinkers50 Breakthrough Idea Award; named to the Thinkers50 ranking of the world’s most influential management thinkers. TED Talk “The Gift and Power of Emotional Courage” delivered at TEDWomen 2017, with more than 11 million views on TED.com. Biography Most leadership advice asks senior people to stay positive under pressure. The clinical evidence says the opposite. Suppressing difficult emotion narrows judgement, erodes decision quality and corrodes trust over time. That gap, between the slogan and the science, is where Susan David built her work. She is a faculty psychologist at Harvard Medical School and cofounder of the Institute of Coaching at McLean Hospital, a Harvard Medical School affiliate. Her framework, Emotional Agility, was named a Management Idea of the Year by Harvard Business Review and won the Thinkers50 Breakthrough Idea Award. The book of the same title was a #1 Wall Street Journal bestseller and has been translated into more than 30 languages. The framework treats emotions as data on values, not as performance problems. It gives leaders a way to notice what they are feeling, label it accurately, separate the feeling from the impulse to act on it, and then make a values-based choice. It is a discipline, not a mood, and it scales from individual executive judgement to how cultures handle hard conversations, conflict and change. Her work has reached management readers through HBR, the New York Times, Washington Post and the Wall Street Journal, and a wider audience through her TEDWomen 2017 talk. The audiences that book her are usually executive teams under sustained pressure: leadership groups mid-restructure, partner cohorts in professional services, and senior teams trying to rebuild trust after shock. They leave with a method, not a mood-lift. Key speaking topics Emotional agility Self-leadership under pressure Resilience and change Decision-making under stress Values-based leadership Workplace mental health and wellbeing Culture and emotional honesty at work Ideal for CEOs, C-suite teams and boards leading through restructure, integration or sustained pressure. CHROs and senior people leaders rebuilding engagement and trust after change. Partner groups and senior cohorts in professional services, finance and law. Executive development and high-potential leadership programmes. Audience outcomes A working definition of emotional agility, with the four steps that turn it from idea into practice. A way to read difficult emotions as data on values rather than as problems to suppress. Language to lead hard conversations without retreating into positivity or performance. A method for staying decisive under pressure, including in moments of public scrutiny or internal conflict. A clearer link between personal values and the day-to-day choices a leadership role demands.

Why organisations work with Suzannah Baum She brings a published methodology, not a personality. The Diamond Speech Structure is a named framework that teams can apply after the engagement ends, which means the investment compounds beyond a single keynote or coaching block. Her client roster is operationally serious: Roche Pharmaceuticals, BMO Capital Markets, the International Civil Aviation Organization, the National Film Board of Canada. These are environments where a misjudged presentation has real commercial or regulatory consequences. She is one of a very small number of speakers who hold both a CAPS national board credential and a published book on the subject they coach in. The standard is set by her peers, not by her own marketing. She works in both keynote and coaching modes, which lets organisations deploy her against either a large internal audience or a specific senior individual preparing for a high-stakes moment. Biography highlights Author, From Nervous to Nailed It! (2022), Amazon listing ISBN 9781778222900 Past President, CAPS Montreal; former National Director, Canadian Association of Professional Speakers (2021 to 2022) Recipient, CAPS E1-R1 Ambassador of the Year Award B.Comm, McGill University; M.A., Carleton University Former public speaking instructor, McGill University DISC Certified Human Behaviour Consultant; eSpeakers Certified Virtual Presenter Named client engagements include Roche Pharmaceuticals, BMO Capital Markets, Service Canada, International Civil Aviation Organization, National Film Board of Canada Media contributor and featured expert: Huffington Post, Montreal Gazette, Elle Canada, Global TV News, CJAD Montreal Biography A senior leader walks into a board meeting with twenty years of operational judgement and twenty minutes to convey it. What happens in those twenty minutes decides whether the room moves with them. This is the territory Suzannah Baum has spent her career inside, and the reason her work shows up in pharmaceutical, banking, and aviation environments where the cost of an unclear presentation is measured in money or licence. Her published methodology, the Diamond Speech Structure, gives senior speakers a repeatable flowchart for building presentations that hold their shape under pressure. The framework sits at the centre of her book From Nervous to Nailed It!, released in 2022, and her online programme used by speakers preparing for high-stakes audiences. The structure is teachable, which is the point. Coaching that depends on the coach is not coaching, it is a dependency. Her institutional credentials carry weight in her own profession. She is a past President of CAPS Montreal, served as a National Director on the Canadian Association of Professional Speakers board, and was awarded the CAPS E1-R1 Ambassador of the Year. She has taught public speaking at McGill University, where she also earned her B.Comm, and holds an M.A. from Carleton. She is a DISC Certified Human Behaviour Consultant, which she uses to adapt her work to the communication style of the individual leader in the room. Her named client engagements run through Roche Pharmaceuticals, BMO Capital Markets, Service Canada, the International Civil Aviation Organization, and the National Film Board of Canada. These are organisations where the gap between a leader’s authority and their audience’s reception is not a soft problem. It is the problem. Key speaking topics Executive presence and presentation credibility Presentation structure for senior leaders Sales and client-facing communication Speaking under high stakes and visible pressure Storytelling for business audiences Building confidence in newer speakers Virtual and hybrid presentation craft Ideal for Senior leaders preparing for investor days, board addresses, or industry keynotes Leadership development programmes for newly promoted executives Sales and client-facing teams in regulated or technical industries Communications, marketing, and HR functions investing in presentation capability across leadership benches Audience outcomes A repeatable structure for building presentations under time pressure, using the Diamond Speech Structure Specific techniques for managing visible nerves in front of senior audiences Sharper editorial discipline in how a leader frames the central message of a talk Practical tools for adapting delivery to different audience types, drawn from the DISC behavioural model A clearer sense of what separates a presentation that gets through from one that lands

Why organisations work with Tahl Raz The frameworks Raz presents aren’t drawn from his interpretation of others’ research. Rather, he co-constructed them, working directly with the FBI hostage negotiator, the CEO performance researchers, and the business practitioners behind three of the most widely read business books of the past two decades. The CEO Next Door, which Raz co-authored based on analysis of more than 17,000 CEO and C-suite assessments, gives boards and senior leadership teams a data-validated model for identifying and developing executive talent, not one built on anecdote or convention. Never Split the Difference has sold more than five million copies and been translated into over 40 languages, which reflects genuine market validation of the negotiation system Raz helped shape. It is now embedded in corporate training programmes globally. Never Eat Alone is used as a textbook in MBA programmes worldwide, making Raz a source-level contributor to how the next generation of executives is taught to build professional relationships and organisational influence. His background as an award-winning business journalist gives him an ability to take complex behavioural research and make it immediately actionable in a room – a skill that is structurally different from the researchers and practitioners who generated the underlying work. Biography highlights Co-author of Never Split the Difference with former FBI lead hostage negotiator Chris Voss, New York Times and Wall Street Journal bestseller, 5 million+ copies sold, translated into 40+ languages Co-author of Never Eat Alone with Keith Ferrazzi, New York Times bestseller, adopted as an MBA textbook in business schools worldwide Co-author of The CEO Next Door with Elena Botelho and Kim Powell, New York Times and Wall Street Journal bestseller; CMI Management Book of the Year 2019; based on analysis of more than 17,000 CEO and C-suite assessments; research published as an HBR cover story Award-winning journalist published in Inc., GQ, Harvard Business Review, and the Jerusalem Post Former CEO of MyGreenLight (online education), Chief Content Officer, and founder and editor-in-chief of Jewcy Media Degree in Philosophy, Vassar College Biography The prevailing models for negotiation and leadership development share a common flaw: they were built on theory, intuition, and case studies drawn from a narrow slice of experience. What changes the conversation is evidence. Evidence from 20 years of hostage negotiation under life-or-death conditions, from a decade of performance data on 17,000 executives, from the social science of how professional relationships actually generate career capital. Tahl Raz has spent his career working at the intersection of that evidence and the people who need to act on it. Raz co-authored Never Split the Difference with Chris Voss, former lead international kidnapping negotiator for the FBI, translating a field-tested system developed in extreme-pressure environments into a framework that business leaders and sales teams now use worldwide. The book has sold more than five million copies and been translated into over 40 languages – a scale of adoption that reflects the practical utility of what the negotiation system actually delivers, not just the appeal of the source material. His work on The CEO Next Door, developed with researchers Elena Botelho and Kim Powell, draws on analysis of more than 17,000 CEO and C-suite assessments to identify the four behaviours that statistically separate executives who reach and sustain top performance from those who plateau. The research – published as a cover article in the May-June 2017 issue of Harvard Business Review – overturns widely held assumptions about pedigree, charisma, and the shape of a successful executive career. The book won CMI Management Book of the Year 2019. Before these collaborations, Raz co-authored Never Eat Alone with Keith Ferrazzi, a study of professional networking and relationship capital that remains in use as an MBA textbook in business programmes globally. His journalism has appeared in Inc., GQ, Harvard Business Review, and the Jerusalem Post. That background – knowing how to extract what is genuinely new in a body of research and make it land for a senior audience – is what distinguishes his platform: he is not interpreting these frameworks from the outside, he helped build them. Key speaking topics Negotiation strategy and behavioural influence Executive leadership behaviours and CEO performance Professional relationship capital and network strategy Storytelling and leadership communication Organisational decision-making under pressure Career development and leadership advancement The future of work and professional influence Ideal for C-suite and senior executive audiences in leadership development or strategic offsites CHROs and talent leaders building executive assessment or succession frameworks Sales leadership and commercial teams focused on high-stakes negotiation Boards and governance teams examining executive performance and leadership pipeline Audience outcomes A working understanding of the negotiation tactics developed in FBI hostage situations and how they apply in commercial and leadership contexts Clarity on the four behaviours; decisiveness, engaging for impact, relentless reliability, bold adaptation which CEO performance data identifies as the genuine predictors of executive success A reframed view of professional networking as a deliberate, structured strategic practice rather than a social variable Practical approaches for improving persuasion, communication, and influence in high-pressure conversations Sharper criteria for evaluating leadership potential – their own or others’ – against evidence rather than convention

Why organisations work with Tara Renze Twenty years inside CareerBuilder and Stella & Dot give her a sales-floor credibility that few EQ speakers carry. She has run the number, trained the new hires, and built a multi-million-dollar book of business before stepping onto the stage. She works in the practical intersection of Shirzad Chamine’s Positive Intelligence and applied emotional intelligence, translating both into language that revenue teams and women’s networks will sit through, take notes on, and act on. Her core framework, “Be Who You Came To Be”, is a trademarked through-line across keynote, workshop and book, which gives client teams a shared vocabulary that survives past the event. Repeat work from operationally serious clients including T-Mobile, Pfizer, Aflac, Amazon, Shaw Industries and Women’s Foodservice Forum, not only inspiration-circuit buyers. Biography highlights Author, Be Who You Came To Be, published by Amplify Publishing Group (second edition). Host, Be Who You Came To Be podcast. Certified practitioner in Emotional Intelligence and Shirzad Chamine’s Positive Intelligence methodology. Former Sales Leader of the Year at CareerBuilder.com; led the company’s national new hire sales training programme. Founder of a multi-million-dollar nationwide social selling business with Stella & Dot. Degree from the University of Kansas; executive leadership studies at the Wharton School and the Kellogg Graduate School of Management. Biography A sales floor is one of the more honest places in a corporation. The number is the number, the pipeline is the pipeline, and the people carrying the quota tell you quickly whether the culture, the leadership and the personal motivation are real. That environment is where Tara Renze spent two decades before she ever called herself a speaker, first as Sales Leader of the Year at CareerBuilder.com, then as the founder of a multi-million-dollar national social selling business with Stella & Dot. She moved into the emotional intelligence and positive intelligence space with that operating background still attached. Her practitioner work draws on the EQ tradition and on Shirzad Chamine’s Positive Intelligence methodology, which she applies to the specific tensions she watched up close for twenty years: high performers who lose their edge, women leaders who hide their ambition, sales teams whose self-talk eats their pipeline. The frame she has built around this work, “Be Who You Came To Be”, anchors a book published by Amplify Publishing Group, a podcast of the same name, and the keynote and workshop programme she takes into clients including T-Mobile, Pfizer, Aflac, Amazon, Shaw Industries and Women’s Foodservice Forum. The through-line is consistent. Authenticity is treated as a performance variable, not a wellness slogan, and mental fitness is taught as a learnable discipline with practical tools that a sales manager or a CHRO can actually deploy on Monday morning. What clients tend to book her for is the combination buyers struggle to assemble otherwise: a speaker who can hold the room on confidence, self-leadership and EQ, who has also personally carried a quota, run a sales training programme and built a national business. Key speaking topics Emotional intelligence in commercial environments Positive intelligence and mental fitness Authentic leadership for women Sales leadership and seller mindset Self-sabotage and saboteur patterns at work Culture, engagement and team performance Ideal for Chief Revenue Officers and sales leadership teams running enterprise sales kick-offs. CHROs and L&D leaders designing manager development and women’s leadership programming. Direct-selling and field-force organisations where individual mindset determines revenue. Industry associations and women’s networks (Women’s Foodservice Forum profile) seeking a keynote that holds an executive room. Audience outcomes A working vocabulary for the internal patterns (self-doubt, saboteur voices, performance anxiety) that quietly degrade individual and team results. Specific Positive Intelligence techniques for interrupting those patterns in real working conditions. A practical reframe of authenticity as a performance discipline, not a personality trait or a wellness extra. A shared language across a team or sales force that survives past the event and can be reinforced by managers.

Why organisations work with Thomas Erikson A four-colour behavioural vocabulary that a 200-person sales team or a board can adopt in a single session and use in the next meeting, with no consultancy follow-up required. One of the highest-recognition author brands in European business: “Surrounded by Idiots” alone is one of Sweden’s best-selling non-fiction titles ever, with the series at over seven million copies in more than 70 languages. Direct application across the hardest interpersonal terrain leaders actually face: difficult bosses, narcissistic colleagues, manipulative behaviour, conflict in cross-cultural and hybrid teams. More than two decades inside companies such as IKEA, Coca-Cola, Microsoft, Volvo and KIA, with roughly 120 keynotes a year keeping the material tested against live corporate audiences. A communicator first: the material is built for retention by non-specialists, so the language survives the journey from the keynote room into Monday-morning behaviour. Biography highlights Author of the “Surrounded by” series, including Surrounded by Idiots, Surrounded by Psychopaths, Surrounded by Bad Bosses and Lazy Employees, Surrounded by Narcissists, Surrounded by Setbacks, Surrounded by Energy Vampires and Surrounded by Liars. More than 12 million books sold across the series, translated into over 70 languages; one of the most translated living Swedish authors. Delivers approximately 120 keynote lectures per year to executive and corporate audiences across Europe. Has mentored executives and run sessions at companies including IKEA, Coca-Cola, Microsoft, Volvo and KIA Motors. Twenty-plus years specialising in communication, personality dynamics and interpersonal behaviour in professional settings. Built his keynote material on the colour-coded DISC framework (Red, Yellow, Green, Blue), used to map how people decide, communicate and react under pressure. Biography Most workplace tension is not philosophical. It is two competent people reading the same situation in incompatible ways and deciding the other one is the problem. The “Surrounded by Idiots” series turned that observation into a vocabulary that millions of readers now apply at work without having to read a textbook to use it. The series, beginning with Surrounded by Idiots, has sold more than 12 million copies across more than 70 languages, with subsequent titles extending the framework to psychopaths, narcissists, bad bosses, setbacks, energy vampires and liars. The books rest on the colour-coded DISC model, mapping behaviour onto four types (Red, Yellow, Green, Blue) that describe how different people make decisions, give feedback and behave under pressure. The keynote work has run in parallel for over two decades, with roughly 120 corporate lectures a year. Audiences have included IKEA, Coca-Cola, Microsoft, Volvo and KIA Motors. The session is built to leave a room of 50 or 500 with the same shared language, so the colour-coding survives into the next sales call, the next performance review and the next conflict between two senior people who quietly cannot stand each other. What is unusual is the reach. Most communication frameworks live inside training departments. This one has crossed into mass-market reading culture, which means a leadership audience often arrives already half-fluent. The job of the keynote is to turn that recognition into something the organisation can actually use. Key speaking topics Behavioural styles and the DISC colour model Communication across different personality types Difficult colleagues, manipulation and narcissism at work Leadership and how to read your team Sales and the behaviour of the buyer Conflict, feedback and tough conversations Resilience and managing setbacks Ideal for Leadership teams that want a shared language for behaviour and communication Sales and customer-facing organisations whose results depend on reading the other side of the table HR, L&D and culture leads designing development around feedback, conflict and team dynamics Cross-cultural, hybrid and matrix teams where misreads between colleagues compound quickly Audience outcomes A shared four-colour vocabulary the whole audience can use to describe colleagues and clients within the same week A clearer read on their own default style and how it is experienced by people who do not share it Practical adjustments for handling the colleague, boss or client they currently find hardest to deal with A working frame for recognising manipulation, narcissism and other high-cost behaviours before they damage the team A common reference point that survives the keynote and shows up in the next round of meetings, reviews and sales calls

Why organisations work with Tom Flatau He brings formal NeuroLeadership Institute accreditation into client rooms, so the brain science behind his coaching is grounded in a recognised body of research rather than self-styled commentary. His firm’s programmes are quality-assured by the Institute of Leadership and Management, which gives L and D buyers a credentialed delivery standard alongside the keynote. Two decades of repeat work with HSBC, Unilever, Siemens, Louis Vuitton, Emirates and the BBC means the material has been pressure-tested across regulated finance, consumer goods, engineering, luxury retail and broadcast. He translates neuroplasticity, threat response and bias research into specific leadership practice on negotiation, change communication and team collaboration, so audiences leave with mechanism, not metaphor. Biography highlights CEO and founder of Teamworking International, with custom leadership programmes quality-assured by the Institute of Leadership and Management. Accredited brain and behaviour specialist trained by the NeuroLeadership Institute. Master’s in Business Analysis and Systems Design; Fellow of the Institute of Leadership and Management. Long-standing client roster including HSBC, Unilever, Siemens, Louis Vuitton, Emirates, American Express, Qatar Airways, British American Tobacco and the BBC. Conference speaker for bodies including the Chartered Institute of Building and the Institute of Directors. Signature keynote portfolio covering the inner game of leadership, the neuroscience of unconscious bias, leading through change, team collaboration, sales mastery and black belt negotiation. Biography Most behaviour change in organisations fails because it stops at the conscious mind. Leaders are taught new frameworks and new vocabulary, then return to the same threat responses, biases and habits the moment a quarter goes sideways. Tom Flatau built Teamworking International around a different premise: that leadership behaviour shifts when the brain underneath it shifts. The credentials matter here. Flatau is an accredited brain and behaviour specialist trained by the NeuroLeadership Institute, holds a Master’s in Business Analysis and Systems Design, and is a Fellow of the Institute of Leadership and Management. His firm’s programmes are quality-assured by the ILM, which is unusual in a market crowded with self-styled neuroscience commentators. For more than two decades, the work has been delivered into HSBC, Unilever, Siemens, Louis Vuitton, Emirates, American Express, Qatar Airways, British American Tobacco and the BBC. Across regulated banking, consumer goods, engineering, luxury and broadcast, the same patterns surface: leaders making decisions under threat, teams misreading each other’s intent, salespeople reverting to scripts. His material translates the relevant brain research into practice for each. His keynote portfolio sits along that line. “The inner game of leadership” examines the subconscious behaviours that erode senior credibility. “The neuroscience of unconscious bias” treats bias as a wiring problem with intervention points, not a values lecture. “Black belt negotiation” and “Sales mastery: hello science, goodbye myths” apply the same lens to deal-making. The throughline is mechanism: what is happening in the brain, and what to do about it. Key speaking topics Applied neuroscience for leadership Neuroscience of unconscious bias Leading through change Executive coaching and the inner game of leadership Mindset and team collaboration Negotiation and influence Sales behaviour and buyer psychology Ideal for CEOs, executive committees and senior leadership teams are responsible for behaviour change at the top of the organisation CHROs, L and D directors and heads of leadership development, designing accredited leadership pipelines Sales and commercial leadership teams looking to upgrade negotiation and buyer engagement Diversity and inclusion leads who want a brain-science framing of bias rather than a values framing Audience outcomes A working understanding of how stress, threat and reward responses shape leadership decisions in real time Specific mechanisms for interrupting unconscious bias in hiring, promotion and day-to-day team interactions Practical communication moves for leading people through change without losing trust Sharper read on the neuroscience of negotiation and how buyer brains actually respond to influence attempts

Why organisations work with Travis Bradberry His four-quadrant EQ model – self-awareness, self-management, social awareness, relationship management – gives HR and L&D teams a structured, easy-to-assess framework that can be integrated into existing leadership development and performance programmes, rather than treated as a standalone concept. TalentSmart’s reach into more than 75% of Fortune 500 companies means Bradberry’s frameworks have been stress-tested at enterprise scale across sectors and leadership levels, rather than drawn from a single industry or a handful of client cases. Emotional Intelligence 2.0 has sold over 3 million copies and been translated into 28 languages – a degree of market validation that signals genuine professional resonance, and that typically eases internal buy-in when positioning an EQ-based leadership initiative. His dual Ph.D. spanning both Clinical and Industrial-Organizational Psychology grounds a high-profile popular message in the research disciplines most directly relevant to behavioural change at work; a combination few speakers in the EQ space hold. With 2.5 million LinkedIn followers and Top Voice designation, his platform reflects an active, senior professional audience and demonstrates Bradberry’s credibility. Biography highlights Dual Ph.D. in Clinical and Industrial-Organizational Psychology, California School of Professional Psychology Co-author of Emotional Intelligence 2.0 – the bestselling EQ title in its category, with over 3 million copies sold and translated into 28 languages across 150+ countries Co-founder and President of TalentSmart (later TalentSmartEQ) – the EQ assessment and training business embedded in more than 75% of Fortune 500 companies Author of subsequent titles including Emotional Intelligence Habits and The New Emotional Intelligence; total book sales across all titles exceed 5 million copies Chief People Scientist at LEADx, a mobile-first leadership development platform applying behavioural science and AI to EQ training at scale LinkedIn Top Voice with over 2.5 million followers; written for or covered by Harvard Business Review, Forbes, Fortune, Wall Street Journal, Fast Company, and TIME Biography The performance gap that most leadership development programmes fail to close is not a knowledge gap. Leaders who derail by alienating teams, making reactive decisions under pressure, or losing influence at senior levels, rarely lack technical expertise. The pattern that consistently predicts who performs and who struggles sits elsewhere: in the ability to perceive, regulate, and apply emotional information at the moments that matter most. Dr. Travis Bradberry holds a dual Ph.D. in Clinical and Industrial-Organizational Psychology and has spent his career making that domain measurable and actionable for organisations. As co-founder of TalentSmart, he built the dominant infrastructure for EQ assessment and training, working with more than 75% of Fortune 500 companies. The company’s proprietary Emotional Intelligence Appraisal and associated training programmes embedded EQ into leadership development at a scale most researchers and authors never reach. His co-authored book Emotional Intelligence 2.0 became one of the most widely read management titles of its generation, selling over 3 million copies and appearing in 28 languages across 150 countries. The book’s four-quadrant model gave organisations a structured, assessable framework rather than an abstract aspiration. Subsequent works including Emotional Intelligence Habits and The New Emotional Intelligence extend that framework with more recent research in neuroscience and habit formation. As Chief People Scientist at LEADx, Bradberry’s current work focuses on applying EQ research through AI-assisted behavioural coaching at scale; a model increasingly relevant to organisations that need leadership development to produce lasting behavioural change beyond the classroom. His writing has reached a global executive audience through Harvard Business Review, Forbes, Fortune, and the Wall Street Journal. Key speaking topics Emotional intelligence and leadership performance Self-awareness and self-management at work Measuring and developing EQ in organisations Behavioural science of decision-making under pressure Leadership effectiveness and derailment Talent development through emotional intelligence Performance culture and workplace behaviour Ideal for CHROs and People leaders designing or refreshing leadership development programmes Executive teams and senior leadership cohorts working on behavioural effectiveness and team dynamics L&D leads building EQ capability into management pipelines Organisations implementing performance culture or investing in measurable behaviour change Audience outcomes A clear understanding of the four-quadrant EQ model and how each domain directly affects leadership behaviour and organisational outcomes Awareness of how EQ predicts performance across roles and levels, grounded in TalentSmart’s enterprise-scale data Practical strategies for developing self-awareness and self-management under pressure – applicable immediately in leadership practice Frameworks for integrating EQ assessment into existing coaching, development, and performance programmes A sharper distinction between EQ as an abstract concept and EQ as a measurable, developable capability – with implications for how organisations design and evaluate leadership investment