Storytelling & Business Communication

Why organisations work with Nihal Arthanayake A daily-broadcast interviewer’s instinct for live conversation. Over eight years presenting the BBC Radio 5 Live afternoon show, plus the Headliners interview series, mean panel craft built across thousands of hours of unscripted live radio. A named winner at the 2019 BBC Radio & Music Awards for Interview of the Year. The room can feel the difference when an interviewer can actually draw out a senior guest, not just read questions in order. The author of a serious trade book on conversation. Let’s Talk (Hachette, 2022) is built on interviews with figures from Mary McAleese to hostage negotiators, which gives Nihal a content keynote that other hosts simply cannot offer. Twenty-five years of cultural fluency across BBC, MTV, Channel 4 and BBC Two. Comfortable on a Hugo Boss or Mercedes stage and equally credible chairing a panel on race, identity or media. Few hosts cover both rooms. Public-trust credentials that travel well into sponsor-sensitive briefs. Appointed to the BBC’s Independent Diversity Advisory Board alongside Sir Lenny Henry and Dame Floella Benjamin; trustee at HOME Manchester; ambassador for the British Asian Trust. Biography highlights BBC Radio 5 Live presenter; eight-plus years on the afternoon show; current host of the Headliners interview series. Winner of Interview of the Year, 2019 BBC Radio & Music Awards. Author of Let’s Talk: How to Have Better Conversations (Hachette, 2022). BBC Radio 1 alumnus; co-host of Asian Beats (Sony Radio Award winner) and host of Review with Nihal. Appointed to the BBC’s Independent Diversity Advisory Board in 2014 by the BBC Director General. Trustee, HOME Manchester. Former trustee, Southbank Centre and British Council. Ambassador, British Asian Trust. Biography Live conversation is harder than it looks on a run sheet. A guarded executive answers in talking points. A four-person panel splinters. An awards stage drifts by the third category. The job of the host is to recover all of that without the audience noticing. That is the craft Nihal Arthanayake has spent twenty-five years building. Eight years presenting the afternoon show on BBC Radio 5 Live, plus the Sunday interview series Headliners, mean a live-radio interviewer who reads a room in real time. The 2019 BBC Radio & Music Award for Interview of the Year recognised the same skill in a different setting: a candid, on-the-record conversation that other interviewers could not have got. That craft is the subject of his 2022 Hachette book, Let’s Talk: How to Have Better Conversations. The book draws on conversations with former Irish president Mary McAleese, Professor Tanya Byron, Lorraine Kelly and Johann Hari, plus hostage negotiators and clinicians, to ask what actually changes when two people listen to each other properly. It gives organisations a content keynote on dialogue, listening and disagreement that most hosts cannot offer. The broader public-trust footprint is what makes the work travel into sponsor-sensitive briefs. Appointed to the BBC’s Independent Diversity Advisory Board in 2014 by the Director General, alongside Sir Lenny Henry, George the Poet and Dame Floella Benjamin. Trustee at HOME Manchester. Ambassador for the British Asian Trust. Corporate hosting clients include Adobe, Google, X, GQ, Hugo Boss, Mercedes-Benz, Tottenham Hotspur and Boots. Key speaking topics Conference and awards hosting Panel moderation and on-stage interviewing The craft of conversation and dialogue Communication and listening as leadership skills Diversity, representation and identity in media Cultural commentary and the public conversation Ideal for Senior corporate awards, summits and gala dinners that need a host who can carry a long-form running order Town halls, leadership conferences and offsites where a CEO or chair will be interviewed live on stage Panel sessions on culture, identity or representation that need an experienced moderator on contested ground Internal communication, L&D and people-team events on listening, dialogue and conversation skills Audience outcomes A live event that holds energy from welcome to close, with senior guests drawn out rather than read at A clearer practical sense of what makes a conversation actually work, drawn from Let’s Talk and twenty-five years of interviewing A panel that moves, with a moderator who reads the room and lets the strongest contributions land A host who is credible on both commercial and culture-and-identity briefs, without switching register awkwardly between them

Why organisations work with Kari Nixon She brings the historical pattern recognition of a literary scholar trained in 19th-century epidemic narratives to live problems of misinformation, vaccine hesitancy, and corporate trust collapse. Her published work, including “Quarantine Life from Cholera to COVID-19” with Simon and Schuster, gives her a public platform that translates academic rigour into language a board can act on. She has worked the actual mechanics of disinformation as a Norway-based fact-checker for Logically Facts, not just commented on it from the outside. Fluency in Norwegian and English, plus a decade living between the United States and Scandinavia, makes her unusually credible on cross-cultural risk messaging for organisations operating across both markets. She trains scientists, executives, and communicators on the specific point most playbooks miss: framing decides whether data lands or rebounds. Biography highlights Author of “Quarantine Life from Cholera to COVID-19” (Tiller Press, Simon and Schuster, 2021), a public-facing book drawing thirty lessons from past pandemics. Author of the academic monograph “Kept from All Contagion” (SUNY Press) on germ theory and Victorian narrative. Co-editor of “Endemic: Essays in Contagion Theory” and “Theorizing Syphilis and Subjectivity,” both Palgrave Macmillan. PhD, English, Southern Methodist University, 2015. Former Assistant Professor of English at Whitworth University, specialising in medical humanities and Victorian literature. Norway-based fact-checker at Logically Facts; bylines at CNN, HuffPost, and YES! Magazine. Biography The way an institution names a risk shapes whether the public obeys, ignores, or revolts against it. Kari Nixon spent her academic career inside that question, reading how Victorian Britain talked itself through cholera, syphilis, and tuberculosis, then watched the same patterns repeat in real time during COVID-19. That double vantage, historical scholar and live observer, produced “Quarantine Life from Cholera to COVID-19” with Simon and Schuster’s Tiller Press, a book that translates two centuries of epidemic communication failures into operating lessons for the present. Her academic monograph “Kept from All Contagion” with SUNY Press sits behind it, alongside two co-edited Palgrave Macmillan volumes on contagion theory and the cultural history of disease. She left a faculty role at Whitworth University to work in Norway, including as a fact-checker at Logically Facts, monitoring how disinformation moves on social platforms. The shift from English department to fact desk is the point. Her argument is that risk communication is not a science problem with a comms wrapper. It is a narrative problem with a science core, and the people best placed to fix it are the ones who can read both registers. Her writing has appeared in CNN, HuffPost, and YES! Magazine. She works with science labs on graduate communication training, with corporate teams on crisis framing, and with cross-Atlantic organisations on how a message built for an American audience tends to misfire in a Nordic one, and the reverse. Key speaking topics Risk and crisis communication Misinformation and disinformation in public discourse Public trust in institutions Health communication and vaccine hesitancy Cross-cultural communication between the United States and Europe Narrative framing of contagion and contagion-adjacent risks Media literacy training for organisations Ideal for Communications, public affairs, and corporate affairs leads preparing for reputational or regulatory shocks Health, life sciences, and public sector organisations facing trust deficits with the public they serve Cross-border leadership teams operating between North America and the Nordics Science and research institutions whose technical experts need to speak to non-technical audiences Audience outcomes A working diagnosis of where their current crisis playbook will break under speed, scale, or scepticism Specific historical analogues showing what worked and what backfired when institutions tried to correct misinformation A framework for assessing whether a given message will travel, mutate, or be rejected by its intended audience A clearer sense of how Nordic and Anglo-American audiences read trust signals differently Language they can use the next morning to reframe a contested fact for a sceptical public

Why organisations work with Graeme Hall He arrives with a specific, verifiable thesis: that the psychology of dog training produces better management results than most corporate training frameworks, making his core idea repeatable and memorable long after the event. His 21 years as an operations manager at Weetabix, running teams of 200+, grounds every analogy in real management experience. The dog training lens sharpens the insight; the corporate background makes it credible. The methodology he teaches: clear signals, consistent reinforcement, calm authority, is simple enough to apply the following day. Audiences leave with a model, not a reading list. As the presenter of seven series of a nationally broadcast Channel 5 show, he carries a recognition factor that drives audience engagement before he has said a word. His TEDxLeamingtonSpa talk has been viewed more than 37,000 times. His Sunday Times bestseller status confirms the core ideas have been tested and validated well beyond the speaking circuit. Biography highlights Master Dog Trainer, Guild of Dog Trainers (accredited since 2009); more than 5,000 dogs trained across the UK, Australia, and internationally Presenter, Channel 5’s Dogs Behaving (Very) Badly – seven series since 2017; also presenter of Dog Hospital with Graeme Hall (Channel 5); show distributed internationally to CBC (Canada) and Network 10 (Australia) Sunday Times bestselling author: All Dogs Great and Small (Penguin Books, 2021) and Perfectly Imperfect Puppy (Random House, 2022); further titles include Does My Dog Love Me? (2024) TEDxLeamingtonSpa speaker: “Why using dog training psychology to train people makes sense” (37,000+ views) 21-year career at Weetabix Limited as operations manager, leading teams of 200+; University of Hull graduate Described by The Daily Telegraph as “Britain’s best dog trainer”; monthly columnist, Country Living Magazine; featured on BBC Breakfast, ITV’s This Morning, and in The Yorkshire Vet (2025) Children’s debut The Ultimate Kids’ Guide to Dogs (2024) shortlisted for The Week Junior Book Awards 2025 Biography The hardest part of managing people is not knowing what good looks like, it is getting people to do it consistently. Most management frameworks address process and structure. Fewer address the simpler, less comfortable question: why do people change their behaviour, and why do they not? Graeme Hall spent 21 years as an operations manager at Weetabix, overseeing teams of more than 200 people. When he left to train dogs professionally in 2008, he found that the same principles he had been applying to people: clear communication, consistent reinforcement, calm authority, were precisely what made dog training work. The parallel was not decorative. It was functional. That observation became the foundation of his speaking work. His TEDxLeamingtonSpa talk, “Why using dog training psychology to train people makes sense,” made the case in public. His books All Dogs Great and Small (Penguin, 2021) and Perfectly Imperfect Puppy (Random House, 2022) both became Sunday Times bestsellers, drawing on a methodology grounded in behavioural science and tested across more than 5,000 training cases. As presenter of Channel 5’s Dogs Behaving (Very) Badly – now in its seventh series, with audiences across the UK, Australia, and Canada – Hall combines national media recognition with a management insight that is both immediately applicable and genuinely difficult to forget. The Daily Telegraph has described him as “Britain’s best dog trainer.” Organisations hire him when they want a session that is entertaining, practical, and still being talked about the following week. Key speaking topics Behavioural psychology applied to people management Communication, clarity, and consistency in leadership Motivation and behaviour change Team performance and getting the best from people Science-backed management and habit formation Storytelling and audience engagement Ideal for Line managers and team leaders seeking practical, immediately applicable tools for improving team behaviour and performance HR directors and people teams planning leadership development days, away days, or company-wide culture initiatives Conference and event organisers seeking a high-recognition keynote with crossover entertainment and business value SME owners and entrepreneurs managing growing teams and the communication challenges that growth creates Audience outcomes A simple, memorable model for communicating expectations clearly and reinforcing the behaviours they want – without conflict or complexity A reframe of everyday management challenges through behavioural science, making abstract concepts concrete and immediately actionable Practical techniques for addressing difficult team behaviours calmly and consistently, drawn from Hall’s 5,000-case training methodology Greater confidence in having direct conversations about performance and conduct A central idea – the dog training management parallel – that is memorable enough to repeat to colleagues and durable enough to apply over time

Why organisations work with Ryan Serhant He built a brokerage that uses its own studio as the primary lead source, giving sales and marketing leaders a working reference for how content-to-commerce actually operates at scale. He has closed close to ten billion dollars in personal real estate sales while running the firm, including the most expensive home ever sold in Florida, so the methodology comes from a practitioner still in the deal flow. His three books, Sell It Like Serhant, Big Money Energy, and Brand It Like Serhant, sequence a coherent commercial argument from individual sales technique to personal brand as a business asset. He is one of the few operators booked at this level whose audience already knows the work through Netflix’s Owning Manhattan and Bravo’s Million Dollar Listing New York, which compresses the credibility step at large commercial events. Biography highlights Founder and CEO of SERHANT., a brokerage with an in-house film studio used as its lead-generation engine. Star and executive producer of Netflix’s Owning Manhattan; star of Bravo’s two-time Emmy-nominated Million Dollar Listing New York. Author of Sell It Like Serhant (2018), Big Money Energy (2021), and Brand It Like Serhant (2024). The Serhant Team ranked top sales team in New York by The Wall Street Journal for three consecutive years and Top 5 nationwide. Closed close to ten billion dollars in personal sales, including record-setting transactions in New York and Florida. Founder of SERHANT. Studios and the SELL IT digital education platform. Biography Most brokerages still treat marketing as a cost centre and the salesforce as the engine. SERHANT., the firm Ryan Serhant founded in September 2020, inverts that. The studio is the engine. The agents convert the demand it generates. Owning Manhattan, the Netflix series Serhant produces and stars in, is part of the same flywheel. That model is the reason commercial leaders book him. Serhant has closed close to ten billion dollars in personal real estate sales, including the most expensive home ever sold in Florida, while running the firm. The point on stage is not the listings. It is what an operating model looks like when content production, personal brand, and sales pipeline are run as a single discipline rather than three departments. His three books trace the same argument at different altitudes. Sell It Like Serhant (2018) is a salesperson’s playbook. Big Money Energy (2021) reframes ambition as a discipline that can be coached. Brand It Like Serhant (2024) treats personal and corporate brand as a measurable commercial asset that produces inbound demand. Together they are the spine of his keynote work and the SELL IT education platform that grew out of the first book. The Serhant Team was ranked the top sales team in New York by The Wall Street Journal for three consecutive years before he launched the brokerage. Million Dollar Listing New York, the two-time Emmy-nominated Bravo series, gave the broader audience the character. Owning Manhattan, now in its second Netflix season, gives them the company. Key speaking topics Content-to-commerce business models Sales methodology and pipeline Personal brand as a commercial asset Entrepreneurship and scale-up Customer acquisition and lead generation Founder mindset and commercial ambition Ideal for Chief revenue officers and heads of sales rebuilding pipeline economics around content Chief marketing officers integrating brand, social, and demand generation into one operating function Founders and CEOs of scale-up businesses building category presence Sales conferences, kickoffs, and partner events for high-ticket and brokerage businesses Audience outcomes A working picture of how an in-house content engine can function as the primary acquisition channel A clearer line between personal brand investment and measurable revenue A sales operating logic drawn from a practitioner who is still closing deals at the top of the market Language and frameworks senior leaders can take back to their commercial teams the next morning

Why organisations work with Eliza VanCort A working method for executive presence rooted in Meisner acting technique, not generic confidence coaching. Voice, posture and physicality are treated as trainable instruments, not personality traits. An intersectional lens that takes inclusion past slogans. Her sessions address how mansplaining, interruption, and microaggression actually move through a meeting, and what a leader can do in the moment. A bestselling book, A Woman’s Guide to Claiming Space, that gives delegates a structured framework before and after the room, with named behaviours and language. Mainstream media reach. Appearances on The Drew Barrymore Show, Forbes, Fast Company and CNBC give her work cultural traction outside corporate L&D, which travels with audiences. Co-founder of Think Twice Labs with Alma Derricks, former CMO of Cirque du Soleil, building emotional intelligence and cross-difference communication tools used inside organisations. Biography highlights Author of A Woman’s Guide to Claiming Space: Stand Tall. Raise Your Voice. Be Heard, Berrett-Koehler, May 2021. Cook House Fellow, Cornell University. TEDxRochester speaker, “Women, Power and Revolutionizing Speech”. Founder of The Actor’s Workshop of Ithaca, a Meisner Technique studio. Co-founder of Think Twice Labs with Alma Derricks, former CMO of Cirque du Soleil. Featured in The Drew Barrymore Show, Forbes, Fast Company, CNBC, and Success magazine. Biography Most executive presence work treats authority as a personality trait. Eliza VanCort treats it as a craft. Her starting point is that voice, posture and language are trainable instruments, the same way an actor’s are, and that women and underrepresented leaders are routinely operating those instruments inside rooms that were not built for them. That argument has a specific origin. She founded The Actor’s Workshop of Ithaca, the region’s Meisner Technique studio, and spent years teaching how performers hold a stage. She then applied the same discipline to meeting rooms and boardrooms. A Woman’s Guide to Claiming Space, published by Berrett-Koehler in 2021, sets out the framework: five behaviours that shift how a leader is read, from posture and vocal placement to ending self-sabotage and building cross-difference coalitions. The work has reach beyond corporate L&D. Her TEDxRochester talk on women, power and speech has been viewed widely. Appearances on The Drew Barrymore Show, Forbes, Fast Company and CNBC have built a public audience of more than 250,000 followers. Inside organisations, she co-founded Think Twice Labs with Alma Derricks, former CMO of Cirque du Soleil, to translate the same material into emotional intelligence and communication tools teams can use across difference. She is a Cook House Fellow at Cornell University and an advisory board member of Performing Arts for Social Change. The intellectual frame is intersectional: most of her organisational work is about what happens to people with less institutional power when they intersect with structures designed around someone else’s authority. The output is concrete. Delegates leave with named behaviours, specific language and a vocabulary for the dynamics they have been navigating without naming for years. Key speaking topics Executive presence and communication craft Women in leadership and the politics of voice Anti-racist and cross-difference communication Emotional intelligence in senior teams Inclusion under pressure Confidence, posture and physicality for leaders Power dynamics in everyday workplace interaction Ideal for CHROs and chief people officers building executive-presence programmes for senior women Leadership-development leads designing high-potential and sponsorship pathways ERG sponsors and DEI heads commissioning substantive, non-performative inclusion content Senior women’s leadership summits, partner-track development programmes, and emerging-leader cohorts Audience outcomes A vocabulary for the meeting-room behaviours that quietly cost women authority, and language to interrupt them in the moment Specific techniques for voice, posture and physicality drawn from Meisner training, applied to senior business settings A framework from A Woman’s Guide to Claiming Space delegates can carry back into their teams Practical anti-racist and cross-difference communication moves that work inside live conversations, not only in policy documents A clearer reading of how power moves through an organisation’s everyday talk, and where to act on it

Why organisations work with Ken Schmidt He sat inside the room when Harley-Davidson went from near-collapse to one of the most emotionally bonded brands in American business, and he can describe what changed in the company’s positioning rather than what got written about it afterwards. He frames customer loyalty as an operating decision, not a marketing output. His Noise Cubed Trilogy gives leadership teams a structured way to interrogate how they are heard, remembered and chosen. Make Some Noise: The Unconventional Road to Dominance (Simon and Schuster, 2018) gives leaders a written, reusable method for moving a company from product-first to people-first positioning. He works in the language operators use. Sales teams, dealer networks, franchisees and frontline staff respond to him because he treats reputation as something the whole organisation builds, not a head-office function. He is consistently booked for annual sales kickoffs, dealer conferences and leadership offsites where the brief is to change how a workforce thinks about its own market position, not to deliver a generic motivational talk. Biography highlights Director of Corporate and Financial Communications at Harley-Davidson Motor Company, 1990 to 1997; joined the company in 1985. Primary spokesperson to media and financial communities during Harley-Davidson’s turnaround years. Author of Make Some Noise: The Unconventional Road to Dominance, Simon and Schuster, November 2018. Co-creator of 100 Years of Harley-Davidson, an official centenary motorsports title. Founder of Ken Schmidt Company (1999); co-founder of Torque Sessions Leadership Training. Host of the Tailgating with Geniuses business podcast; previously held an ownership stake in Chicago marketing firm VSA Partners. Biography Harley-Davidson was effectively a dying American manufacturer in the mid-1980s. The bikes had reputation problems, the financials were thin, and the brand was the punchline of its own segment. The work that pulled the company out was not a product fix. It was a deliberate reconstruction of how customers, dealers and the financial community thought and talked about the company, and Ken Schmidt was inside that work from 1985. By 1990 he was Director of Corporate and Financial Communications, working directly with the CEO and CFO and serving as the primary voice to the media and investment community during the years sales and brand equity recovered. That seat gave him a particular vantage on how reputation actually gets engineered inside a company under pressure, and on how leadership decisions about positioning translate into customer behaviour on the ground. After leaving Harley in 1997 he took an ownership position at Chicago marketing firm VSA Partners, then founded Ken Schmidt Company in 1999. Make Some Noise: The Unconventional Road to Dominance (Simon and Schuster, 2018) sets out his method for moving a company from product-first to people-first positioning; his Torque Sessions training format and Tailgating with Geniuses podcast extend the same operating logic. The argument he brings to a leadership room is that competitive advantage built on product specifications is now mostly perishable, and the durable form of advantage is being chosen on purpose by customers who feel something specific about the company. That is a hard claim to make credibly. It is harder to make from the inside of a brand that did it. Key speaking topics Customer loyalty and advocacy Brand positioning and reputation Competitive differentiation People-first organisational culture Storytelling and corporate voice Sales force and dealer-network alignment Ideal for Chief Marketing Officers, Chief Brand Officers and customer-experience leadership teams. Sales leadership at companies running annual kickoffs, dealer conferences or franchise summits. CEO and executive teams in mature categories where product parity is eroding margins. Membership organisations, associations and trade bodies needing to reset how they are perceived. Audience outcomes A sharper internal language for what their company is actually known for, versus what it claims to be known for. Schmidt’s three-question Noise Cubed framework, useable as a working tool on positioning decisions. A concrete view of how the Harley-Davidson turnaround changed customer behaviour, with the operator-side mechanics named. A reframing of customer loyalty as something every part of the business builds, not a marketing or CX function output.

Why organisations work with Chris Voss He brings a method built in the only setting where negotiation failure is counted in lives, then translated into vocabulary sales, procurement, and executive teams can apply on Monday. Tactical Empathy, mirroring, labeling, and calibrated questions are named, teachable moves, which means the approach survives the room and becomes company muscle memory rather than a memorable keynote. The Black Swan Group is a working consultancy, so the same principles that land on stage can be extended into deal-desk coaching, procurement clinics, and bespoke leadership training. His credibility reads instantly to a sceptical senior audience: 24 years in the FBI Crisis Negotiation Unit, the US National Security Council Hostage Working Group, lead negotiator on the Jill Carroll and Steve Centanni cases. “Never Split the Difference” has made his vocabulary common currency across revenue, HR, and leadership functions, so a keynote plugs into language teams already recognise. Biography highlights Former FBI lead international kidnapping negotiator, 2003 to 2007, inside a 24-year FBI career across more than 150 international hostage cases. Founder and CEO of The Black Swan Group, a negotiation training and consulting firm serving corporate clients globally. Co-author of “Never Split the Difference: Negotiating As If Your Life Depended On It” with Tahl Raz, reported at more than 5 million copies sold. Adjunct professor at Harvard Law School and Georgetown University’s McDonough School of Business; lecturer at the USC Marshall School of Business. Represented the FBI on the US National Security Council’s Hostage Working Group. Instructor of the MasterClass “Chris Voss Teaches the Art of Negotiation”; recipient of the Attorney General’s Award for Excellence in Law Enforcement. Biography Jill Carroll was held in Iraq. Steve Centanni was held in Gaza. Chris Voss was the lead FBI negotiator on both. That is the operational record that sits underneath his commercial work, and it is why his language about negotiation reads differently from most of what senior teams have heard before. For 24 years inside the FBI, including four as the Bureau’s lead international kidnapping negotiator, he worked cases where concession logic, position-trading, and splitting the difference were not available moves. The alternative he developed, and later named Tactical Empathy, is a discipline of understanding the counterpart’s emotional world accurately enough to influence the decision in front of them. Mirroring, labeling, and calibrated questions are the operating components. In 2008 he founded The Black Swan Group to teach that discipline to commercial teams, and in 2016 he codified it with Tahl Raz in “Never Split the Difference”. The book has moved more than 5 million copies and reshaped how sales, procurement, legal, and executive teams in large organisations talk about difficult conversations. He has carried the same material into classrooms at Harvard Law School, Georgetown McDonough, and USC Marshall. What buyers get when they book him is the original source of that vocabulary, with the cases that generated it. The US National Security Council’s Hostage Working Group asked him to represent the FBI on it. The Attorney General’s Award for Excellence in Law Enforcement went to him on the strength of the same work. A room of senior commercial leaders is a softer setting than the one that built his method, which is precisely why the method holds. Key speaking topics High-stakes negotiation Tactical empathy and influence Sales and commercial negotiation Procurement and deal-desk strategy Crisis communication Leadership under pressure Conflict resolution Ideal for Chief Revenue Officers, sales leadership, and enterprise account teams preparing for contested renewals and complex deals. Chief Procurement Officers and commercial directors leading supplier and cost negotiations with long-term partners. C-suite and board audiences managing stakeholder, activist, regulator, or crisis conversations where positions harden fast. Senior legal, HR, and people leaders handling disputes, restructurings, and executive-level conflict. Audience outcomes Specific language moves (mirroring, labeling, calibrated questions) the audience can test in their next live call. A reframe of empathy as a commercial tool, separated from concession and rapport. A shared vocabulary across revenue, procurement, and leadership functions for the deals and disputes that matter. Sharper preparation habits for high-stakes conversations, including how to identify the “Black Swans” that reset a negotiation. Confidence handling the counterpart who will not move, drawn from cases where not moving had life-or-death consequences.

Why organisations work with Marcus Collins He translates cultural anthropology into commercial decisions, turning ideas that usually live in academic departments into practical inputs for brand, product, and growth strategy. His book For the Culture provides a single thesis with named mechanisms for how meaning, identity, and belonging move markets. Buyers get an argument they can hand to a team, not a set of trend observations. He has run the work he teaches. Apple’s iTunes and Nike sport music, Beyonce’s digital strategy, Wieden+Kennedy New York, and named campaigns for Google, Brooklyn Nets, and State Farm sit behind every claim. Thinkers50 named him to the 2023 Radar with the Distinguished Achievement Award for the idea most likely to shape the future of business management. That puts him among a small group of new voices the global management community has formally endorsed. He sits inside the platform side of culture as Professor in Residence at TikTok, which means his read on how brand meaning forms and spreads is current, not retrospective. Biography highlights Clinical Professor of Marketing, Ross School of Business, University of Michigan Professor in Residence, TikTok Former Chief Strategy Officer, Wieden+Kennedy New York Author, For the Culture (PublicAffairs, 2023); Thinkers50 2023 Best New Management Booklist Thinkers50 Radar Distinguished Achievement Award, 2023 American Advertising Federation Advertising Hall of Achievement; Ad Age and Crain’s 40 Under 40 Columnist, Adweek and Forbes Biography Culture, not demographics, decides what consumers buy and what they refuse. Marcus Collins built a career inside that observation. He ran digital strategy for Beyonce, worked on iTunes and Nike sport music at Apple, and went on to serve as Chief Strategy Officer at Wieden+Kennedy New York, the agency behind Nike’s most enduring brand work. His doctorate at Temple University was in cultural contagion and meaning-making, the academic foundation that now sits behind his book For the Culture. Published in 2023, it landed on the Thinkers50 Best New Management Booklist and won him the Radar Distinguished Achievement Award the same year, naming his thinking as the idea most likely to shape the future of business management. He teaches marketing at the Ross School of Business at the University of Michigan, holds a Professor in Residence role at TikTok, and writes columns for Adweek and Forbes. His commercial fingerprints are on Google’s Real Tone, the relaunch of the Brooklyn Nets, the Made In America festival, and State Farm’s Cliff Paul campaign. For senior commercial audiences, his value is specific. He gives marketing, growth, and brand teams a working theory of why some ideas move through a culture and most do not, and he ties that theory to operating choices about positioning, audience, and product. Key speaking topics Cultural contagion and consumer behaviour Brand strategy and meaning-making Marketing in a fragmented media environment The role of identity in consumption Building brands that earn cultural relevance Storytelling and business communication Customer experience and brand Ideal for CMOs and brand leaders rebuilding marketing strategy for a post-demographic environment Growth and commercial leadership teams trying to understand why their category narrative has stopped working Creative agencies and in-house brand teams looking for an applied framework on cultural relevance Consumer-facing businesses, retail, media, sport, technology, where brand meaning is a competitive variable Audience outcomes A working definition of culture that explains why messages succeed or fail, beyond demographic targeting A clear view of how meaning, identity, and belonging move audiences toward or away from a brand Named mechanisms from For the Culture that brand and marketing teams can apply to live campaigns Examples drawn from Apple, Nike, Beyonce, Brooklyn Nets, Google, and State Farm, showing how cultural strategy operates inside real commercial work A sharper sense of why most brand and growth strategies underperform in fragmented markets, and what changes when culture becomes the unit of analysis

Why organisations work with Henry Bonsu Thirty years of live broadcast experience, from BBC Radio 4’s Today to Times Radio, produce a chair who can steer a twelve-person panel in real time without losing either the agenda or the audience. He is the annual host of the African Banker Awards since 2008 and a repeat moderator for the UNDP, WHO Africa Region, UNHCR, and the African Union. When an institution has a reputational stake in the room, it books him back. He has introduced UN Secretary-General Ban Ki-moon and World Bank President Jim Kim on the same stage at the Financing for Development conference in Addis Ababa, and chaired sessions at COP21 in Paris. He handles heads-of-state protocol without friction. Oxford-trained in German and French, fluent across African political economy, Westminster politics, and US affairs, which matters when a panel crosses jurisdictions and language registers in the same hour. Corporate conveners including Maersk, KPMG, and Cartier International use him for sustainability, diversity, and development briefs where a sharp, well-briefed chair is more valuable than a keynote. Biography highlights Magdalen College, Oxford graduate in German and French (1986 to 1990). Former producer on BBC Radio 4’s Today programme and Black Britain on BBC Two. Co-founder and presenter at Colourful Radio, London, from 2006. Current Times Radio presenter, Thursday and Friday 10pm to 1am slots since 2022. Host of the African Banker Awards every year since 2008. Regular moderator for UNDP, WHO Africa Region, UNHCR, and the African Union; chaired sessions at COP21 Paris, the UN General Assembly in New York, and the Financing for Development conference in Addis Ababa. Biography Some conference chairs open a panel, read the bios, and hand the microphone around. Others run the room. Henry Bonsu is in the second group, and the reason is thirty years of live broadcasting behind the craft. He came to moderation through journalism. After reading Modern Languages at Magdalen College, Oxford, he produced BBC Radio 4’s Today programme, fronted Black Britain on BBC Two, and presented the Drivetime show on BBC London 94.9. In 2006 he co-founded Colourful Radio, one of the first London stations built for a Black audience. He is now a regular evening presenter on Times Radio, where he covers UK and US politics, education, and mental health. That broadcast discipline translates directly into how he chairs. He has hosted the African Banker Awards every year since 2008, moderated at COP21 in Paris, and chaired eight sessions at the Financing for Development conference in Addis Ababa, where he introduced UN Secretary-General Ban Ki-moon and World Bank President Jim Kim. The UNDP, WHO Africa Region, UNHCR, and the African Union use him repeatedly. Corporate conveners including Maersk, KPMG, AfrAsia Bank, and Cartier International bring him in for sustainability, diversity, and development briefs. What the buyer gets is a chair fluent in the policy terrain, calm under heads-of-state protocol, and willing to ask the question a nervous room is avoiding. On a stage where the brief is serious and the speakers are senior, that is what holds the discussion together. Key speaking topics Moderation and chairing for international summits African finance and economic development Climate policy and sustainable development goals UK and US political affairs Race, culture, and public debate Media training and executive broadcast coaching Ideal for Heads of communications and event directors at UN agencies, multilateral institutions, and development banks convening ministerial or heads-of-state panels. Corporate sustainability and ESG leads at multinationals hosting external stakeholder summits on Africa, climate, or development finance. Awards programme organisers in the African business, finance, and diaspora space. Executive teams preparing for high-stakes broadcast interviews or crisis media scenarios. Audience outcomes Panels that reach a defined position within the allocated time, rather than drifting into generalities. Senior speakers drawn out with sharper follow-up questions than a generalist host would ask. A chair who can hold protocol for heads of state and principals without dropping the editorial pace. For media training clients, executives who sound clearer and steadier under hostile questioning.

Why organisations work with Tadhg Enright Two decades of live broadcast experience at Sky News, BBC News and RTE, which means he runs a stage on the timing standards of rolling news, not the looser pace of a corporate AGM. Specialist depth in business and economics: he led Sky’s coverage of the Eurozone debt crisis and covered Brexit from London for Euronews, so finance, treasury and policy audiences hear questions framed by someone who reported the story. Hosting work for clients including Chartered Accountants Ireland, the Embassy of Ireland in London and the Irish Exporters Awards, alongside corporate messaging work for Facebook, Tesco and Coca-Cola, signals comfort across regulated, professional and consumer brand contexts. Editorial range across breaking news, business, consumer and culture means he can host an awards dinner, chair a board panel and moderate a press-facing fireside session without changing register awkwardly between them. Biography highlights Presenter of business bulletins on the BBC News Channel and of Business Live on BBC World. Eight-year career at Sky News, including the role of regular presenter of hourly business updates and lead on the Eurozone debt crisis coverage. UK correspondent for Euronews, with extensive London-based reporting on Brexit. Long-running presenter of The Globalist on Monocle 24 Radio, a morning hour on world affairs, business and culture. Helped develop RTE’s first dedicated television business news segment; presenter and reporter on The Consumer Show on RTE One. Journalism training at Dublin City University; corporate messaging work for Facebook, Tesco and Coca-Cola. Biography Live business news rewards a presenter who can do two things at once: read a balance sheet quickly and translate it for a general audience in real time. That is the discipline Tadhg Enright built across eight years at Sky News, where he led coverage of the Eurozone debt crisis from Dublin and London, and where he became a regular face on the channel’s hourly business updates. He now presents business bulletins on the BBC News Channel and Business Live on BBC World. As UK correspondent for Euronews, he covered Brexit from London across the full arc of the negotiations. For eight years he hosted The Globalist on Monocle 24 Radio, an early-morning hour on world affairs, business and culture, which gave him a wider editorial vocabulary than most business presenters carry. The earlier work matters too. At RTE he helped build the broadcaster’s first dedicated television business news segment, then moved into consumer journalism on The Consumer Show, where his investigation into potentially dangerous Bosch dishwashers prompted a nationwide repair action. The same instinct sits behind his corporate messaging work for Facebook, Tesco and Coca-Cola, and behind his event hosting for Chartered Accountants Ireland, the Embassy of Ireland in London and the Irish Exporters Awards. What clients buy, in practice, is editorial command of a room. He runs a stage on the timing standards of rolling news, asks the question the audience came to hear, and keeps senior panellists honest without making the conversation hostile. Key speaking topics Conference and summit hosting Awards and gala dinner hosting Panel moderation and fireside chats Hybrid and virtual event facilitation Business and economics commentary Media training and corporate messaging European political and economic affairs Ideal for CFOs, finance directors and treasury teams convening flagship industry conferences. Professional services firms (accounting, legal, consulting) hosting client summits, partner conferences and awards. Corporate affairs and communications leaders running investor or media-facing events. Trade bodies, chambers and embassies running policy-facing forums and awards. Audience outcomes A panel session that lands its central question rather than rotating through prepared remarks. An audience that follows the financial and economic substance because the chair has translated it without flattening it. Senior speakers held to their own positions, with follow-up questions that pull out the strategic point. A run-of-show that finishes on time and on tone, from opening remarks through Q and A to closing thanks.

Why organisations work with Fredrik Eklund He has built and scaled one of the highest-grossing residential real estate teams in the United States, with $4.6B in sales in 2022 and $3.77B in 2023, so his advice on client acquisition and closing is grounded in operator-scale results rather than theory. The Sell, his New York Times bestselling book with Penguin’s Avery imprint, gives audiences a named, testable ten-step framework for personal selling and pitching, which turns the keynote into a tool the team can use on Monday. A decade on Bravo’s Million Dollar Listing New York gave him unusual fluency in performing under pressure and building a personal brand in public, a capability most commercial leaders are now being asked to develop themselves. He speaks from a dual-market perspective, having built businesses in both Stockholm and Manhattan and having worked previously at SEB across London, Singapore, and Tokyo, which plays well with global sales audiences who want more than a US-only view. His core argument, that everyone in a client-facing organisation is already in sales whether they realise it or not, lands with audiences beyond the sales team itself, including founders, partners, and professional-services leaders. Biography highlights Co-founder, with John Gomes, of the Eklund Gomes Team at Douglas Elliman, reported as the top-producing residential real estate team in the US in recent years. Author of The Sell: The Secrets of Selling Anything to Anyone (Avery, 2015), a New York Times bestseller also released in Sweden and the UK. Original cast member of Bravo’s Million Dollar Listing New York from its 2012 launch through 2022, across nine seasons of MDLNY and two seasons of Million Dollar Listing Los Angeles. Co-star of Bravo’s Bethenny and Fredrik spin-off with Bethenny Frankel in 2018. Recipient, with John Gomes, of Douglas Elliman’s 2021 ICON Award for cumulative career sales of over $15B. Background in finance at SEB in Stockholm, London, Singapore, and Tokyo, and studies at the Stockholm School of Economics, before relocating to New York to build his real estate career from scratch. Biography The Eklund Gomes Team at Douglas Elliman closed $4.6B in residential real estate in 2022 and $3.77B in 2023, figures that place it near the top of any serious ranking of US real estate teams. Fredrik Eklund co-founded that business with John Gomes. The scale matters because it is the evidence base for everything he says on stage about sales, client trust, and building a personal brand in a market where every competitor looks equally credible on paper. Eklund arrived in Manhattan in his mid-twenties with a finance CV from SEB in Stockholm, London, Singapore, and Tokyo, and no real estate contacts. Within a year he was nominated for Rookie of the Year by the Real Estate Board of New York. The through line from that start to today’s team is a clear operating idea: in commoditised markets, the product is the seller. The Sell, published by Penguin’s Avery imprint in 2015 and a New York Times bestseller, sets out that idea as a ten-step framework covering authenticity, pitch construction, negotiation, and closing. A decade on Bravo’s Million Dollar Listing New York, from its 2012 premiere through his departure in 2022, turned Eklund into one of the most recognisable sales figures in American business media. It also taught him something less obvious that keynote audiences value. Senior people in client-facing roles, founders, partners, and relationship leaders, are now expected to carry a visible public profile. Eklund has been practising that craft, on camera and at scale, longer than most. For corporate audiences, the argument lands most sharply on two questions leaders are already asking. How do we train our best people to behave like owners of the client relationship rather than executors of a process, and how do we build the kind of personal credibility that moves a deal before the pitch starts. Eklund answers both from inside a live commercial operation, not from a classroom. Key speaking topics Personal selling and the close Personal brand for commercial leaders Client acquisition in commoditised markets Sales culture and high-performance teams Entrepreneurship and business building Negotiation and pitch craft Real estate and luxury markets Ideal for Sales kick-offs and revenue leadership offsites, particularly in financial services, real estate, professional services, and luxury sectors Partner, MD, and client-facing leader events where personal brand and relationship ownership are on the agenda Founder, entrepreneur, and growth-stage audiences building a commercial operation from scratch After-dinner and awards-night formats where a high-recognition keynote with commercial substance is wanted Audience outcomes A named ten-step framework from The Sell that teams can map directly onto their own pitch, pipeline, and closing process A sharper sense of what “personal brand” means in practical, revenue-linked terms, rather than as a social media activity Specific tactics for opening, holding, and closing a high-stakes client conversation in a commoditised market A harder view of what separates a top-tier sales operation from an average one, drawn from inside a team that has closed billions in annual volume Energy and confidence that translates into action the following week, not a feel-good moment that fades

Why organisations work with Les Brown Rare longevity in the room. Brown has held auditoriums of up to 80,000 people and is one of the few speakers to hold both the NSA Council of Peers Award of Excellence and the Toastmasters Golden Gavel. A first-person story that lands with frontline and senior audiences alike. Adopted at six weeks, labelled “educable mentally retarded” in grade school, elected to the Ohio House of Representatives, hall-of-fame keynote career. Suited to large internal events where the brief is to lift conviction across a workforce, not deliver a strategy frame. Sales kick-offs, awards nights, all-hands moments after restructure. Track record with corporate audiences including General Motors Acceptance Corporation, Allstate Insurance, Mobil Oil, and Northwest Airlines. Author of Live Your Dreams (William Morrow) and the Emmy-winning You Deserve speech series, which became one of the most successful PBS pledge programmes of its kind. Biography highlights Member of the Ohio House of Representatives, 29th District, 1977 to 1981. First African American recipient of the NSA Council of Peers Award of Excellence (CPAE), 1989. Toastmasters International Golden Gavel Award, 1991. Author of Live Your Dreams, It’s Not Over Until You Win, Up Thoughts for Down Times, and Fight For Your Dream. Chicago-area Emmy for the You Deserve PBS speech series, 1990. Founder of Les Brown Enterprises, established 1986. Biography A child labelled “educable mentally retarded” in fifth grade in Miami went on to win the National Speakers Association’s highest honour and serve three terms in the Ohio House of Representatives. That arc is the substance of Les Brown’s work. The story is the argument, and the argument is that conviction is a trainable capacity. Brown moved through sanitation work, broadcasting, and political office before founding Les Brown Enterprises in 1986. By 1989 he had received the NSA Council of Peers Award of Excellence, the first African American to do so. The Toastmasters Golden Gavel followed in 1991. His Emmy-winning PBS series You Deserve became one of the most-aired pledge programmes of its kind. The published catalogue, Live Your Dreams with William Morrow, It’s Not Over Until You Win, Fight For Your Dream, and Up Thoughts for Down Times, sets out a consistent thesis on persistence and self-direction under adversity. The work is built for the moments when an organisation needs its people to stay in the fight, not for boardroom strategy briefings. What buyers get is a stage operator at the top of his craft. Decades of large-room delivery to corporate audiences including Allstate, Mobil Oil, GMAC, and Northwest Airlines, paired with a personal story that gives the message standing. Brown is commissioned where the brief is conviction, not analysis. Key speaking topics Self-leadership and personal accountability Persistence and resilience under adversity Goal-setting and personal vision Peak performance and motivation Communication and presence Overcoming setback and reinvention Ideal for Sales conferences and kick-off events Awards nights, after-dinner programmes, and large all-hands moments L&D and employee development programmes focused on personal effectiveness Internal events following restructure or sustained organisational pressure Audience outcomes A clearer personal stance on persistence when the work gets harder Renewed conviction inside teams that have been through extended pressure A story-anchored framework for goal-setting and self-direction A shared reference point that internal leaders can carry into follow-up sessions