Gestion du changement

Why organisations work with Meridith Elliott Powell A researched 9-Step Formula for Thriving in Uncertainty, drawn from a study of nine companies that have survived since the late 1700s through wars, depressions, and pandemics. The framework gives sales and leadership teams a repeatable playbook rather than a motivational prompt. Twenty-five years of operating experience across banking, healthcare, and finance, including C-suite roles. The advice lands with sales leaders because it was built inside the function, not observed from outside it. Inducted into the National Speakers Association Speaker Hall of Fame (CPAE) in 2022, an award restricted to a small number of speakers globally. A credential that buyers recognise as a quality bar. A body of work that connects three commercial problems most organisations treat separately: sales performance, leadership development, and succession planning. Useful when a sponsor wants a single voice across a sales kickoff, a leadership offsite, and a board session. Biography highlights Inducted into the National Speakers Association Speaker Hall of Fame (CPAE Council of Peers Award for Excellence), 2022 Certified Speaking Professional (CSP), held by fewer than twelve percent of professional speakers globally Author of Thrive: Strategies to Turn Uncertainty to Competitive Advantage, Gold Award winner, Nonfiction Authors Association Author of Who Comes Next? Leadership Succession Planning Made Easy and co-author of The Best Sales Book Ever with Connie Podesta Member of the Forbes Coaching Council LinkedIn Learning instructor, including “Personalizing Your Customer’s Buying Experience” Biography Most sales playbooks assume the operating environment is broadly stable. Powell’s research started from the opposite premise. She studied nine companies founded in the late 1700s and early 1800s that have survived wars, depressions, financial crises, and pandemics, and reverse-engineered what those companies did consistently that newer competitors did not. The output is her 9-Step Formula for Thriving in Uncertainty, set out in Thrive: Strategies to Turn Uncertainty to Competitive Advantage, which won a Gold Award from the Nonfiction Authors Association. That research sits on top of twenty-five years of operating experience in banking, healthcare, and finance, including C-suite roles. The framework was built for sales leaders and general managers who own a number, not for a leadership-development audience. The practical claim is straightforward. Uncertainty is not a phase to wait out; it is the structural condition under which growth has to happen, and organisations that accept that can take share from competitors who are still waiting. Powell’s wider body of work extends the thesis into adjacent commercial problems. Who Comes Next? Leadership Succession Planning Made Easy addresses the pipeline problem most sales and leadership teams under-invest in until it becomes urgent. The Best Sales Book Ever, co-authored with Connie Podesta, sets out the seller behaviours that survive volatile markets. Her LinkedIn Learning courses, including “Personalizing Your Customer’s Buying Experience”, carry the same operational register into shorter-format material. The recognition is consistent with the work. Powell holds the Certified Speaking Professional designation, sits on the Forbes Coaching Council, and was inducted into the National Speakers Association Speaker Hall of Fame in 2022, a credential held by a small number of speakers globally and one buyers use as a quality filter when commissioning sales and leadership keynotes. Key speaking topics Sales strategy in uncertain markets Business growth and competitive advantage Leadership succession and pipeline development Sales team performance and culture Resilience and mental toughness in commercial roles Customer experience and buyer behaviour Ideal for Chief revenue officers, sales directors, and commercial leadership teams running national or global sales kickoffs CEOs and executive teams setting growth strategy under volatile demand conditions HR and talent leaders responsible for leadership succession in commercial functions Industry associations in banking, financial services, healthcare, and distribution sectors Audience outcomes A named nine-step framework for turning uncertainty into a source of competitive advantage, tied to real company evidence Specific commercial behaviours sales teams can adopt when the macro environment is working against them A succession-planning lens leaders can apply to the next eighteen months, not the next five years Sharper language for talking to customers when buying decisions are slower and more conservative

Why organisations work with Michael Grade He has run three of the most scrutinised cultural institutions in Britain and turned each one around under public, political, and shareholder pressure. Few business leaders have a comparable record of operating in the spotlight. He brings the rare combination of operator and regulator. Having sat on both sides of the table at the BBC, Channel 4, ITV, and Ofcom, he can talk credibly to a board about how regulators actually think. He is a working authority on talent-led businesses. Grade built his career around commissioning, retaining, and managing creative talent at LWT, Channel 4, and ITV, and that perspective transfers directly to professional services and knowledge-economy firms. He sits in the House of Lords as Baron Grade of Yarmouth and chairs Ofcom, giving him a current view of the regulatory pressures shaping media, technology, and competition policy in the UK. He is a recognised figure of the Royal Television Society, a Fellow since 1991, and one of the most quoted commentators on the British broadcasting industry across four decades. Biography highlights Chairman of Ofcom, the UK communications regulator, since May 2022. Executive Chairman of ITV plc, 2007 to 2009, brought in to restructure the company through the financial crisis. Chairman of the BBC Board of Governors, 2004 to 2006, appointed in the aftermath of the Hutton Report. Chief Executive of Channel 4, 1988 to 1997, where he commissioned and acquired hits including Friends, Frasier, and ER. Controller of BBC One, 1984 to 1986, and Director of Programmes at London Weekend Television before that. Non-executive Chairman of Pinewood Shepperton Film Studios from 2000 to 2016, and Chairman of Camelot Group from 2002 to 2004. Created Baron Grade of Yarmouth in 2011, appointed CBE in 1998, and Fellow of the Royal Television Society since 1991. Author of the 1999 autobiography “It Seemed Like a Good Idea at the Time” (Macmillan). Biography The BBC was bruised, ITV was losing money in a recession, and Channel 4 was a young challenger looking for a commercial identity. At different points across forty years, Michael Grade was asked to fix each one. He is the only person to have run all three of Britain’s major public-service broadcasters and then ended up chairing their regulator, Ofcom. His operating record is specific. As Chief Executive of Channel 4 from 1988 to 1997, he gave the channel a commercial spine while protecting its public-service brief, acquiring Friends, Frasier, and ER and building the schedule that defined its 1990s identity. As Chairman of the BBC from 2004, he steadied an organisation under political fire after the Hutton Report. As Executive Chairman of ITV from 2007, he restructured the company through the financial crisis. The thread is the same: large, scrutinised, talent-driven organisations under pressure to perform commercially without losing legitimacy. That tension, between brand, regulator, shareholder, and creative workforce, is now the standard operating environment for many sectors beyond media. Grade has lived inside it for four decades. He sits in the House of Lords as Baron Grade of Yarmouth, was appointed CBE in 1998, became a Fellow of the Royal Television Society in 1991, and chairs Ofcom on a four-year term running to April 2026. His autobiography, “It Seemed Like a Good Idea at the Time,” was published by Macmillan in 1999. Key speaking topics Leadership of large institutions under public scrutiny Managing talent-driven businesses Media, broadcasting, and the regulatory landscape Crisis leadership and corporate restructuring The future of British public-service broadcasting Boardroom strategy in regulated industries Ideal for Chairs and CEOs of regulated, brand-sensitive businesses (financial services, media, telecoms, utilities) Boards facing reputational, political, or regulatory pressure Leadership audiences in talent-led professional services firms Audience outcomes A working frame for leading organisations whose performance is judged in public, not only on the P&L. A practitioner’s view of how regulators read a company, from someone who now sits in that chair. Concrete lessons from three of the most-watched corporate turnarounds in British media. A clear-eyed account of how to manage talent-driven cultures without losing commercial discipline.

Why organisations work with Michael Wade He runs IMD’s AI Maturity Index, which evaluates the 300 largest companies in the Forbes Global 2000 on how they have actually embedded AI across executive support, infrastructure, operations, workforce and ethics. The data behind it gives him a view of corporate AI adoption that is not available to the wider speaker market. The Digital Vortex framework, introduced in his 2017 Axiom Business Book Award winner and updated through IMD’s ongoing research, gives strategy teams a way to map how fast each industry is being pulled toward digital disruption. His books work as operating manuals. Hacking Digital and Orchestrating Transformation give boards and Chief Digital Officers structured playbooks for sequencing change, drawn from custom programmes with Vodafone, AXA, Credit Suisse, Nestle and Cartier. He founded and directs Leading Digital and AI Transformation at IMD, Europe’s first and largest executive programme on digital and AI. Many of the leaders setting the agenda inside their own boards have already been through his classroom. Biography highlights Professor of Strategy and Digital at IMD Business School in Lausanne and holder of the TONOMUS Professorship in Digital and AI Transformation Director of IMD’s TONOMUS Global Center for Digital and AI Transformation, which publishes the annual AI Maturity Index of the largest companies in the Forbes Global 2000 Co-author of Digital Vortex (winner of the 2017 Axiom Business Book Award), Orchestrating Transformation, Hacking Digital, ALIEN Thinking, Twin Transformation and GAIN: Demystifying GenAI Published in Harvard Business Review, MIT Sloan Management Review, MIS Quarterly and Strategic Management Journal; regular contributor to Fortune and Forbes Inducted into the Swiss Digital Shapers Hall of Fame in 2021 by Bilanz, Handelszeitung, Le Temps and Digitalswitzerland; named one of Switzerland’s top 10 digital thought leaders in 2016, 2017 and 2020 Hosts the IMD podcasts Management Under the Microscope and Mike & Amit Talk Tech; has designed custom executive programmes for Vodafone, AXA, Credit Suisse, Nestle, Cartier and others Biography Most digital and AI transformations do not fail at the technology layer. Research at IMD puts the failure rate around 87%, and the bottleneck almost always sits elsewhere. It is in the gap between the system that has been bought and the operating model that has to absorb it. Wade has spent two decades inside that gap. He is Professor of Strategy and Digital at IMD Business School in Lausanne, where he holds the TONOMUS Professorship and directs the school’s Global Center for Digital and AI Transformation. The Center’s AI Maturity Index ranks the 300 largest companies in the Forbes Global 2000 on how they have embedded AI in production. It is one of the few public benchmarks that separates companies running AI at scale from those still in pilot. Digital Vortex, the 2017 Axiom Business Book Award winner, gave executives a way to measure how fast their industry was being pulled toward digital disruption. Orchestrating Transformation and Hacking Digital followed with playbooks for what to do once that velocity is clear. Twin Transformation and GAIN, both published in 2025, extend the same discipline into AI and sustainability. The pattern is consistent: books written for the executive who has to deliver the change. In 2021, the Swiss media consortium Bilanz, Handelszeitung, Le Temps and Digitalswitzerland inducted him into its Digital Shapers Hall of Fame. He had been named one of Switzerland’s top 10 digital thought leaders three times before that. Boards still book him because he has taught their peers and run custom programmes for companies they benchmark against, including Vodafone, AXA, Credit Suisse and Nestle. Key speaking topics Digital and AI transformation Enterprise AI adoption at scale Industry disruption and competitive strategy The AI-augmented executive Innovation and breakthrough thinking Organisational agility and resilience Ideal for Boards and executive committees overseeing digital and AI strategy Chief Digital Officers and Chief AI Officers responsible for end-to-end transformation CEOs and senior leadership teams making capital allocation decisions on AI and technology Strategy and innovation leaders inside companies that are mid-transformation and need to course-correct Audience outcomes A specific read on where their organisation sits on the AI maturity dimensions, and what separates companies running AI in production from those still in pilot A working language for the gap between digital ambition and execution that boards and senior leaders can use in their own conversations A revised view of which industries are most exposed to digital disruption, and where defensive strategy and offensive moves should sit in the response A way to frame AI investment as an organisational change problem, with the operating model and leadership decisions as the binding constraint

Why organisations work with Michael Watkins He owns the global category of leadership transitions. The First 90 Days is the methodology Fortune 500 HR functions, executive coaches, and onboarding programs build around, with over a million copies in print across more than twenty languages. His 2024 book, The Six Disciplines of Strategic Thinking, gives senior teams a named, teachable framework for the cognitive work executives are expected to do but rarely trained in: pattern recognition, systems perspective, mental agility, structured problem-solving, visioning, and political savvy. The Thinkers50 Hall of Fame induction in 2023 places him alongside the small group of management thinkers whose work has shaped how large organisations actually develop leaders, not just how they talk about leadership. He has run the playbook inside companies as well as written it. Through Genesis Advisers, the consultancy he co-founded, his frameworks are embedded in transition coaching programs at major multinationals. Buyers get a speaker who has taught the same audience inside IMD, Harvard Business School, and the Kennedy School. The content is built for senior leaders, not adapted down to them. Biography highlights Professor of Leadership and Organizational Change at IMD Business School since 2007. Author of The First 90 Days, named by The Economist as “the onboarding bible” and selected by Amazon editors as one of 100 leadership books to read in a lifetime. Author of The Six Disciplines of Strategic Thinking (Harper Business, 2024) and Master Your Next Move, the structured companion to The First 90 Days covering eight common executive transition types. Inducted into the Thinkers50 Hall of Fame in 2023; previously ranked on the Thinkers50 list in 2019 and 2021. Co-founder and chairman of Genesis Advisers, a leadership-transition consultancy. Former associate professor at Harvard Business School and the Harvard Kennedy School; PhD in Decision Sciences from Harvard University. Biography The First 90 Days began as a study of why senior hires fail and grew into the operating manual that most large organisations now use to onboard executives. The Economist called it the onboarding bible. More than a million copies are in print across more than twenty languages, and the framework is embedded in transition coaching at multinationals worldwide. Michael Watkins built the methodology while teaching at Harvard Business School and the Kennedy School, refined it at INSEAD, and has anchored it at IMD since 2007 as Professor of Leadership and Organizational Change. He directs IMD’s First 90 Days open program and co-directs the Transition to Business Leadership executive program. The same body of work runs through Genesis Advisers, the consultancy he co-founded, where the playbook is delivered inside companies rather than written about from outside. In 2024, he extended the work upward with The Six Disciplines of Strategic Thinking, which names the cognitive disciplines executives are expected to demonstrate at the top of an organisation: pattern recognition, systems perspective, mental agility, structured problem-solving, visioning, and political savvy. The argument is that strategic thinking is not a personality trait but a teachable craft, and most senior teams have never been taught it. The Thinkers50 Hall of Fame inducted him in November 2023, recognising two decades of work that has demonstrably shaped how large organisations develop their leaders rather than how they describe doing so. Key speaking topics Leadership transitions and executive onboarding Strategic thinking for senior leaders Team leadership and top-team effectiveness Organisational change and culture Negotiation and decision-making Career strategy for senior executives Ideal for CHROs, heads of leadership development, and chief learning officers designing transition and onboarding programs. CEOs and executive committees who want their top team trained in strategic thinking as a discipline. Boards and nomination committees preparing successors for enterprise-leadership roles. High-potential leadership cohorts moving into first general-management or P&L roles. Audience outcomes A named methodology, The First 90 Days, that senior leaders can apply to their next transition rather than a set of principles to remember. Six concrete strategic-thinking disciplines that a top team can use as a shared language inside the business. A clearer view of why most senior-hire failures are predictable, and which interventions in the first ninety days actually change the outcome. Direct access to the thinking of a Thinkers50 Hall of Fame inductee whose work is taught inside HBS, INSEAD, and IMD curricula.

Why organisations work with Michelle Rozen She brings peer-reviewed research on why goals fail, published in the Journal of Social Sciences, into a room of operators wrestling with stalled transformation. Her national study of 5,000 US professionals on AI adoption reframes the resistance problem from a technology question to a psychology question, which is where most enterprise AI programmes are actually losing ground. Branded, teachable frameworks (The 6% Club, the 0-10 Rule, The Change Doctor’s Playbook for Adapting to AI) give a leadership team shared language to use after the keynote, not a one-time message. A repeat client list across Fortune 100 and 500 organisations, including Pfizer, Cisco, Coca-Cola, Johnson & Johnson and Merrill Lynch, signals she translates the research into something senior leadership groups will sit with for ninety minutes and then apply on Monday. Biography highlights PhD and Master’s in psychology; founder of the Dr. Rozen Institute. Author of The 6% Club (Wiley, 2024), a USA Today bestseller. Author of 2 Second Decisions and The Change Doctor’s Playbook for Adapting to AI. Research on goal execution published in the Journal of Social Sciences. Huffington Post contributor; quoted across NBC, ABC, FOX News and CNN. Repeat speaker for Pfizer, Coca-Cola, Cisco, Johnson & Johnson, Merrill Lynch, IKEA and Illumina. Biography Most change programmes do not fail at the strategy layer. They fail at the point where a senior team has decided what should happen and a wider workforce, already worn down by previous change, has to make it real. Rozen’s work sits squarely on that point of failure. She is a behavioural scientist trained at masters and doctoral level in psychology, and her published research in the Journal of Social Sciences was the empirical basis for what became her best-known framework, The 6% Club. The headline finding from that research is uncomfortable for any leadership team running a transformation: of people who publicly commit to a change, only six percent sustain it past a month. The 6% Club, published by Wiley in 2024, took that finding into the boardroom. It became a USA Today bestseller and the spine of how she now works with Fortune 100 and Fortune 500 clients including Pfizer, Coca-Cola, Cisco, Johnson and Johnson, and Merrill Lynch. Her newer work follows the same logic into the AI conversation. A national study of five thousand US professionals, summarised in The Change Doctor’s Playbook for Adapting to AI, treats the AI adoption problem as psychological rather than technical. The point a senior buyer cares about is that this reframes where the bottleneck sits: not in the technology stack, but in the human response to it. What distinguishes her from the broader change-keynote field is the apparatus around the talk. Named frameworks, peer-reviewed research, a publishing record at a major business press, an institute under her name, and a Huffington Post column give a leadership team something to reach for after the room empties. The 6% problem is the one she has built her career on naming. Her contribution is giving senior leaders a defensible, research-grounded way to do something about it. Key speaking topics Behavioural science of organisational change The psychology of AI adoption and resistance Decision-making under pressure Goal execution and follow-through inside large organisations Leadership through restructure and uncertainty Motivation and influence at the team level Ideal for CHROs, transformation leads and change directors running multi-year restructures with stalled adoption. CIOs, CDOs and AI programme owners trying to move enterprise AI from pilot to operational use. Senior leadership offsites where the agenda is execution, not strategy. Sales and commercial leadership groups working on influence, decision-making and habit change in client-facing teams. Audience outcomes A research-backed account of why most change initiatives stall after the launch moment, and what a leader can do about it. Named frameworks (The 6% Club, the 0-10 Rule) the audience can use in their own teams without further translation. A specific reading of where AI adoption is actually breaking inside their organisation, drawn from her 5,000-professional study. Sharper language for talking to a tired workforce about another wave of change without losing credibility.

Why organisations work with Michelle Stacy She has personally run the playbook she teaches. Keurig went from $200M to $2.5B in revenue on her watch, with category-defining partnerships built around Starbucks, Dunkin’, and Folgers. She brings sitting board director judgement, not retired-executive nostalgia. iRobot and Skullcandy are her current rooms; she speaks about commercial decisions she is still being held accountable for. She works with named operating frameworks, OGSM for strategic alignment and the Superconsumer model for customer prioritisation, so audiences leave with a structured way to attack the problem on Monday morning. Her 25 years inside P&G and Gillette give her a deep view on global brand building, including leading Gillette’s Oral Care across 70 countries and the launch of Mach3. She is one of a small group of speakers who can move credibly between a CEO offsite on growth strategy and a women’s leadership keynote without changing register. Biography highlights Former President, Keurig: grew revenue from $200M to $2.5B and built partnerships with Starbucks, Dunkin’, and Folgers 25 years at Procter & Gamble and Gillette, including leadership of Global Oral Care across 70+ countries and the launch of Gillette Mach3 Current board director: iRobot, Skullcandy, Milton’s Baking Company Prior board roles: Coravin, Hydrafacial, Tervis Tumblers, Young Innovations Advisor to growth-stage brands including Bellwether Coffee and Adventure Ready Brands MBA, Kellogg School of Management, Northwestern; BA, Dartmouth College Biography Keurig was a $200M business when Michelle Stacy took over as President. Five years later it was a $2.5B category leader, with Starbucks, Dunkin’, and Folgers running their coffee through its system. That story is the basis of nearly every keynote she gives, but it is not nostalgia. It is the case study she uses to teach portfolio choice, partnership design, and the operating decisions that separate growth from scale. Before Keurig she spent 25 years inside Procter & Gamble and Gillette, including a global Oral Care role across more than 70 countries and the launch of Mach3, one of the most successful product introductions in shaving category history. That background gives her a view of consumer business most speakers cannot match: how a global parent operates, how a category challenger competes, and where the two playbooks differ. She is still in the rooms where these decisions get made. As a current board director at iRobot, Skullcandy, and Milton’s Baking Company, with prior service at Coravin, Hydrafacial, Tervis Tumblers, and Young Innovations, she works on live commercial questions every quarter. Her advisory clients, including Bellwether Coffee and Adventure Ready Brands, get the same operating lens. What she brings to a stage is named, structured method. OGSM as a strategic planning tool. The Superconsumer model to find the 10% of customers driving most of the value. A view of engagement built on the premise that disengaged teams cannot execute a growth plan, regardless of how good the plan is. Senior audiences leave with a playbook they recognise, because she has run it. Key speaking topics Scaling consumer brands Strategic partnerships and category creation Superconsumer segmentation Innovation portfolio management Engagement-driven leadership Board-level commercial judgement Women in senior commercial roles Ideal for CEOs and commercial leaders of consumer, retail, and CPG businesses scaling past $200M Boards and executive teams setting innovation and growth strategy Heads of marketing and customer experience working on segmentation and brand prioritisation Senior women’s networks inside large commercial organisations Audience outcomes A clearer view of which customer segments warrant the largest share of investment and why A structured strategic planning approach (OGSM) audiences can apply to their own businesses Specific lessons from category-defining partnerships, told from the inside of the deal A practical model for how engaged leadership translates into commercial execution

Why organisations work with Mike Abrashoff He has a documented operational turnaround, not a theory. As Commander of USS Benfold he cut turnover to 1 percent, tripled the promotion rate, reduced operating expenses by 25 percent, and won the Spokane Trophy for combat readiness, all with the crew he inherited. His book It’s Your Ship (Grand Central Publishing) has sold more than 1.3 million copies and is read in corporate leadership programmes as well as in the military. Senior teams leave with a vocabulary their middle managers already recognise. He translates the turnaround into a method, not a sea story. Aegis Performance Group, the consulting firm he founded, runs follow-on work with client teams after the keynote, so the material gets operationalised rather than admired. His prior role as Military Assistant to Secretary of Defense William J. Perry gives him a top-of-organisation perspective on how senior decisions land on the people meant to execute them. He speaks to both ends of the chain credibly. Biography highlights Former US Navy Commander; took command of USS Benfold at 36 as the most junior commanding officer in the Pacific Fleet. Within twelve months, USS Benfold was ranked best ship in the Navy on performance metrics, with turnover at 1 percent, promotion rate tripled, and operating expenses cut by 25 percent. USS Benfold won the Spokane Trophy for the highest degree of combat readiness in the Pacific Fleet. Military Assistant to Secretary of Defense William J. Perry prior to taking command of Benfold. Author of It’s Your Ship (Grand Central Publishing), a New York Times and Wall Street Journal bestseller with more than 1.3 million copies sold, plus follow-on titles It’s Our Ship and Get Your Ship Together. Founder of Aegis Performance Group; work referenced in Harvard Business Review, The Wall Street Journal, Fast Company and The New York Times. Biography USS Benfold was one of the worst-performing ships in the United States Pacific Fleet when Mike Abrashoff took command of it at 36. He was the most junior commanding officer in the fleet, handed a destroyer with low morale and the highest turnover rate in the Navy, and a crew he had no authority to replace. Twelve months later, Benfold was rated the best ship in the Navy on its performance metrics, with the same people. The method that produced the result is the substance of his keynote and his consulting work. Turnover dropped to 1 percent. The rate of promotions tripled. Operating expenses fell by 25 percent. Benfold won the Spokane Trophy for the highest degree of combat readiness in the Pacific Fleet. The single line Abrashoff uses to describe what changed has become the title of the book that documents it: “It’s your ship.” The crew owned the outcome because the command structure made room for them to. The book, It’s Your Ship: Management Techniques from the Best Damn Ship in the Navy, was published by Grand Central Publishing and went to the New York Times and Wall Street Journal bestseller lists. It has sold more than 1.3 million copies and sits on corporate reading lists as widely as military ones. Two follow-on books, It’s Our Ship and Get Your Ship Together, extend the argument into civilian organisations. Before commanding Benfold, Abrashoff served as Military Assistant to Secretary of Defense William J. Perry, which gives him a working understanding of how senior decisions translate into operational reality. What makes him useful in a corporate setting is not the uniform. It is that the Benfold turnaround was achieved without firing the crew, increasing the budget, or rewriting the rules of the Navy. The constraints inside which it happened look a great deal like the ones most senior leaders are operating in now. Key speaking topics Leadership and culture turnaround Employee engagement and retention Execution under constraint Accountability and ownership at every level Building high-performing teams from existing people Trust as an operating discipline Ideal for CEOs, COOs, and division heads inheriting underperforming teams or businesses. CHROs and people leaders rebuilding engagement, retention, and culture without a change of headcount. Senior leadership offsites focused on execution, ownership, and operating performance. Frontline and middle-management audiences in operationally intensive industries (manufacturing, logistics, healthcare, financial services, energy). Audience outcomes A concrete playbook for lifting performance from existing teams without changing personnel or budget. A working principle for distributing ownership down the chain without losing control of standards. A practical view of what employee engagement looks like as an operating discipline, not a survey result. A reframe of leadership in difficult conditions: from heroic intervention to systematic enablement of the people already there.

Why organisations work with Mike Evans He gives an audience a defence plan for AI disruption, not a forecast. The 7-Sided Pincer Movement maps the forces reshaping work, and the 5-Ingredient Kryptonite Defence sets out the capabilities that keep people and teams hard to replace. He has worked these forces since the 1990s, inside Kotter International, FranklinCovey, and Tom Peters Company, which puts three decades of change practice behind a topic most speakers picked up after 2023. He built and tested the frameworks inside 34 of the Fortune 50, with named results such as shorter decision cycles at Intel and a rebuilt pilot training pipeline at the US Army Aviation Center. He builds each keynote backward from a structured discovery call with the client, so the room gets its own challenges addressed rather than a stock talk. His Kryptonite Scorecard, a 30-behaviour diagnostic, and the distributed ownership thesis in Achieve with Accountability give a leadership team a way to keep working the plan after the session. Biography highlights Author of two books: Distinct or Extinct: Future-Proofing People and Organizations in the Age of AI (Pincer Press, 2026) and Achieve with Accountability (Wiley). Founder of Pincer Press; works full-time as a keynote speaker and author. Former senior consultant at Kotter International, FranklinCovey, and Tom Peters Company, working alongside John Kotter, Stephen Covey, and Tom Peters. Clients include 34 of the Fortune 50, among them Intel, Apple, PepsiCo, Caterpillar, Cargill, Capital One, and Pfizer. Developer of the 7-Sided Pincer Movement and the 5-Ingredient Kryptonite Defence, with the Kryptonite Scorecard diagnostic. Biography Seven forces are reshaping how organisations work at the same time: software, robotics, globalisation, outsourcing, digital transformation, disruptive competition, and AI as the accelerant that multiplies the rest. Most organisations defend one flank while the other six go unguarded. Mike Evans has worked these forces since the 1990s, well before AI made them urgent. He built his frameworks inside Kotter International, FranklinCovey, and Tom Peters Company. He worked directly with John Kotter on change acceleration, with Stephen Covey on personal effectiveness, and with Tom Peters on operational excellence. His 2026 book, Distinct or Extinct, turns that history into a method. It argues that people and organisations survive disruption by becoming hard to replace, through five capabilities: ideas, speed, talent, distinction, and leadership at all levels. Evans founded Pincer Press to publish it, choosing speed to market over a traditional deal so it reached leaders inside the 2026 disruption window. The frameworks were tested inside 34 of the Fortune 50, including Intel, Apple, PepsiCo, and the US Army Aviation Center. His Wiley book, Achieve with Accountability, supplies the execution layer beneath them, the distributed ownership that lets a workforce act on a plan rather than receive one. At Intel the work shortened decision cycles; at the US Army Aviation Center it rebuilt a pilot training pipeline under a constrained budget. Key speaking topics AI disruption and the future of work Future-proofing people and organisations The 7-Sided Pincer Movement and converging disruptive forces Distributed accountability and execution discipline Change leadership under permanent disruption Personal and organisational distinctiveness Resilience under repeated disruption Ideal for Boards and executive teams deciding how AI changes their workforce and operating model Chief People Officers and Chief Transformation Officers redesigning roles and accountability for an AI-shaped workforce Leadership conferences, annual meetings, and sales kickoffs in sectors under pressure from AI, such as financial services, healthcare, manufacturing, pharma, and technology Associations running “future of the industry” programmes where members are anxious about staying relevant Audience outcomes A map of the seven forces hitting their organisation at once, and which ones they are currently leaving unguarded The five capabilities that keep people and teams hard to replace as AI absorbs routine work A working model for distributing accountability so a workforce can act on the plan rather than receive it Specific changes leaders can put in motion within the week, beyond general AI awareness Shared language senior teams can use after the session to hold momentum

Why organisations work with Mike Robbins He treats appreciation, vulnerability, and psychological safety as operational levers, not soft values, and gives leaders a vocabulary their teams can act on the next morning. He has spent twenty years inside the cultures of Google, Microsoft, Wells Fargo, eBay, Gap, Schwab, Airbnb, the NBA, and Pixar. The frame is tested against how high-stakes teams actually behave. His book Bring Your Whole Self to Work and the related TEDxBerkeley talk gave senior leaders a usable language for authenticity that does not collapse into oversharing or performance. He holds the Certified Speaking Professional designation from the National Speakers Association, the top earned credential in his profession, and is one of fewer than ten percent of speakers worldwide to hold it. His perspective sits on an unusual seam: elite-level baseball at Stanford and in the Kansas City Royals system, then two decades of cultural work with serious operating companies. The room recognises the standard he is calling for. Biography highlights Author of five books, including Bring Your Whole Self to Work and We’re All in This Together, translated into fifteen languages. Speaker at TEDxBerkeley, with three TEDx talks that have reached over 2.3 million views. Featured in the New York Times, the Wall Street Journal, and Harvard Business Review, and on ABC News; hosts the weekly We’re All in This Together podcast. Stanford graduate (American Studies, specialisation in race and ethnicity); pitched for Stanford in the College World Series. Drafted by the New York Yankees out of high school; played three professional seasons in the Kansas City Royals minor league system. Certified Speaking Professional (CSP), National Speakers Association. Biography Most teams underperform their talent. Not because the people are wrong, but because the cultural conditions around them, trust, candour, appreciation, the willingness to be honest under pressure, are weaker than the work demands. That gap is the territory Mike Robbins has worked in for twenty-five years, across more than 2,000 programmes in 17 countries. His five books, published by Hay House and translated into fifteen languages, build a coherent argument about how authenticity and appreciation operate as performance variables inside teams. Bring Your Whole Self to Work and We’re All in This Together are the most cited. Both have moved from leadership reading lists into the working language that companies like Google, Microsoft, Wells Fargo, Airbnb, the NBA, and Pixar use to describe their own culture work. The intellectual frame is sharpened by an unusual background. Robbins pitched for Stanford in the College World Series and spent three seasons in the Kansas City Royals minor league system before injuries ended his playing career. He understands what high-performance teams demand of the people inside them, and he understands what fails. That perspective sits alongside a Stanford degree in American Studies with a specialisation in race and ethnicity, and the Certified Speaking Professional designation from the National Speakers Association. His TEDxBerkeley talk on bringing your whole self to work has reached audiences far beyond corporate stages, and his Forbes column extends the same argument into how leaders practise appreciation, navigate change, and create psychological safety without slipping into performance. The throughline is consistent: culture is not climate, it is capability, and the leaders who treat it that way get more from their people. Key speaking topics Team culture and psychological safety Authenticity and vulnerability at work Appreciation as a performance practice Emotional intelligence for leaders Belonging and inclusion inside teams Leading through change and uncertainty Trust and high-performing teams Human connection in an AI-accelerating workplace Ideal for CHROs and chief people officers rebuilding engagement and team culture after restructure or hybrid transition Senior leadership teams who want a shared language for trust, candour, and appreciation Heads of talent and learning designing culture and leadership development programmes Sales, R&D, and operating leaders responsible for the performance of large, distributed teams Audience outcomes A practical model for psychological safety that leaders can apply inside their own teams the same week Specific behaviours that turn appreciation from a soft idea into a measurable team practice A clear distinction between authenticity that builds trust and disclosure that erodes it Tools for engaging conflict directly rather than routing around it A shared team vocabulary for the cultural conditions that high performance actually depends on

Why organisations work with Neal Petersen A first-person account of self-leadership at the edge of human tolerance: 195 days alone at sea, completing the 1998 to 1999 Around Alone circumnavigation as the first Black sailor to race solo around the world A story arc that translates directly to senior leadership: a hip defect, apartheid-era barriers, and no capital, met with a multi-year build of his own ocean-racing yacht and a top-five finish in his class Material credibility for diversity, inclusion, and access conversations that goes beyond commentary, grounded in lived experience inside an elite, almost entirely white sport A National Outdoor Book Award winning memoir, Journey of a Hope Merchant, and a PBS documentary, which give audiences a coherent reference text to engage with after the keynote A track record of repeat keynotes for IBM, Microsoft, Intel, MasterCard, Salesforce, and senior government audiences, with content adapted to the specific operating challenge in the room Biography highlights First Black sailor to race solo around the world, completing the 1998 to 1999 Around Alone race in Class II Designed and built his own 38-foot yacht, Stella R, while funding the project through North Sea oil-rig and commercial diamond diving work Author of Journey of a Hope Merchant: From Apartheid to the Elite World of Solo Yacht Racing (2004), winner of the 2005 National Outdoor Book Award, History/Biography Subject of the PBS documentary No Barriers: The Story of Neal Petersen Repeat keynote speaker for IBM, Microsoft, Intel, Salesforce, MasterCard, AXIS Capital, and US federal and state government audiences Born 1967 in Cape Town, South Africa, into apartheid-era classification with a hip defect that required three childhood surgeries Biography The 1998 to 1999 Around Alone circumnavigation was a 27,000-mile solo yacht race, completed by nine sailors, with Cape Horn and the Southern Ocean as the central trial. Neal Petersen, racing in Class II aboard a yacht he had built himself, was one of those nine. He finished the course after 195 days at sea, becoming the first Black sailor to race solo around the world. The route to that starting line is the substance of the keynote. Born in Cape Town in 1967, classified under apartheid, and recovering from three childhood hip surgeries, he taught himself the sport from magazines in a hospital bed. He funded the yacht, Stella R, by working as a North Sea oil-rig diver and a commercial diamond diver off the South African coast. The boat was built from donated and reclaimed parts. Journey of a Hope Merchant, his 2004 memoir, won the 2005 National Outdoor Book Award in the History and Biography category, and PBS produced a documentary on the same story. The published record gives senior audiences a coherent reference text rather than a stage anecdote, which matters for the kind of programme that wants the talk to keep working after the lights go up. The booking pattern reflects what corporate audiences actually want from this material. Repeat engagements with IBM, Microsoft, Intel, Salesforce, MasterCard, and senior government audiences point to a speaker whose value lies in the practical content of composure: how to make decisions when the cost of being wrong is total, how to hold a course through months of degraded conditions, and how to lead yourself when no one is watching. Key speaking topics Self-leadership under sustained pressure Resilience and decision-making in extreme conditions Diversity, inclusion, and access in elite environments Goal-setting and execution over multi-year horizons Adaptability when plans break down Building from limited resources Ideal for C-suite and senior leadership offsites focused on resilience and composure Sales kickoffs and annual conferences that need a credible, non-generic peak-performance keynote DEI leadership programmes seeking lived experience over commentary Government, defence, and association audiences working under prolonged operational strain Audience outcomes A reference framework for self-leadership during sustained adversity, drawn from a documented multi-year build and a 195-day solo race Specific decision-making lessons from the Southern Ocean, applicable to leaders operating without immediate support A renewed view of barriers as design constraints rather than stop signs A coherent narrative audiences can carry back into team conversations, supported by an award-winning memoir and a PBS documentary

Why organisations work with Neil West First-hand operator perspective from inside Apple Music, the App Store, Apple TV+ and iTunes during the period the company shifted a billion-dollar services business across Europe. A specific thesis on simplicity as competitive advantage, set out in It Just Works (Macmillan Business, 2026) and structured as nine rules leaders can apply to their own products and teams. Useful for the meeting after the strategy offsite: he speaks to the practical work of cutting features, killing projects, and protecting customer experience from internal politics. Co-founded the iTunes Festival and curated Apple’s relationship with artists from Beyonce to Bono, which gives the talks the texture of a content business, not a generic technology keynote. Translates Steve Jobs era principles into language that lands with commercial and product leaders who have to ship, not theorise. Biography highlights Head of Services, Apple Southern Europe, with responsibility for App Store, Apple Music, Apple TV+, iCloud, Books, Podcasts, Arcade and Fitness+ across the region. Head of Music, Apple UK and Europe, for ten years, including the period iTunes became the world’s largest music retailer. Co-founder and curator of the iTunes Festival. Author of It Just Works: The Nine Simple Rules of Apple’s Success, Macmillan Business, September 2026. TEDx speaker on The Beatles, Steve Jobs, and Team Management. Earlier career: European Editor-in-Chief at Rhapsody, the first music streaming subscription service, Creative Director at Garageband.com (founded with Jerry Harrison of Talking Heads and Sir George Martin), and Editor-in-Chief of NEXT Generation magazine. Biography iTunes was a record store before it was a streaming service, and the App Store was a developer experiment before it was a platform. The hard part of running those businesses across Europe was not adding features. It was deciding what not to build, what to pull, and which artist or partner relationship was worth defending against internal pressure to standardise. West did that work for sixteen years. As Head of Music for Apple in the UK and Europe, he led the team through the period iTunes became the world’s biggest music retailer, and co-founded the iTunes Festival as a way of binding the catalogue to a live cultural moment. He then ran Services for Apple Southern Europe, a billion-dollar portfolio covering App Store, Apple Music, TV+, iCloud, Books, Podcasts, Arcade and Fitness+, through the shift from downloads to subscription. His argument now, set out in It Just Works (Macmillan Business, 2026), is that Apple’s edge has always been a discipline for removing complexity rather than a talent for adding features. The book offers nine rules drawn from inside the business, on simplifying products, reducing friction in customer journeys, and protecting focus when an organisation grows. His TEDx talk on The Beatles and Steve Jobs makes the team-design version of the same case. For audiences in product, marketing, services and digital businesses, the value is the operator detail. He talks about specific decisions, named launches, and the politics of holding a line on customer experience when commercial pressure points the other way. Key speaking topics Simplicity as commercial operating discipline Customer experience in subscription and platform businesses The shift from downloads to streaming and what it taught the wider content economy Product and service launches at scale Building and managing creative teams Lessons from inside Apple’s services business Ideal for Product, services and platform leaders running multi-product portfolios CMOs and customer experience leaders in subscription, media and consumer businesses Innovation and transformation directors looking for an operator voice rather than a consultant frame Leadership teams resetting after a period of feature accumulation or proposition drift Audience outcomes A working definition of simplicity that can be applied to a roadmap, not just a brand line. Specific tests for deciding what to cut from a product, service or process. A view of Apple’s services business from inside the European operation, including how artist and partner relationships were handled. Language for protecting customer experience against internal pressure to add complexity. A team-design lens drawn from how Apple, and before it The Beatles, structured small creative groups for output.

Why organisations work with Nicholas Jeffery Four ISP CEO and COO seats across Hostmark, Worldport, PSINet Europe and Uniserve Communications, giving him a working view of what actually happens inside a telecoms or managed service business when the model shifts. A second career on the investor side as Head of Investment Planning and Strategy for the TMT Group at the European Bank for Reconstruction and Development, where capital allocation decisions in technology and media were made across EMEA. Direct operating experience of digital transformation as a SaaS COO at VIMtrek and Vizerra, in Building Information Management and 3D virtualisation, and as the executive behind Digital Realty’s EMEA sales and marketing strategy. Co-creator of Buzzmetrics, the social media intelligence business acquired by Reed, with a forty-year line of sight across branding from 1980s corporate identity work to the current AI reset. A geopolitical voice on Central Europe through his “Danube Dispatches” column at WBN News, which gives boards with Hungary, EU or CEE exposure a senior commercial reader of the political terrain. Biography highlights CEO of Uniserve Communications Corporation from March 2017; led the listed share price from CND$0.04 to CND$0.67 within nine months of joining. European MD/COO and CEO of internet service providers including Hostmark, Worldport, PSINet Europe and Uniserve. Head of Investment Planning and Strategy, TMT Group, European Bank for Reconstruction and Development (EBRD). COO of VIMtrek and Vizerra, SaaS firms in architectural 3D virtualisation and Building Information Management software. Co-creator of Buzzmetrics, the social media measurement business acquired by Reed. Founding and Managing Partner of Impresario Partners International; Chairman of Ventree Innovations Inc.; author of the Danube Dispatches column at WBN News. Biography PSINet Europe was in administration when its European operations had to be rebuilt as a managed services business. Nicholas Jeffery was one of the executives who ran that kind of work across four internet service providers, including Hostmark, Worldport and, later, Uniserve Communications, where as CEO from March 2017 the listed share price moved from CND$0.04 to CND$0.67 within nine months. The unusual part of his career is that the operating CEO work sits alongside an investor seat. As Head of Investment Planning and Strategy for the TMT Group at the European Bank for Reconstruction and Development, he was inside the capital allocation conversations on telecoms, media and technology investments across EMEA. Boards rarely meet a single adviser who has been both buyer and operator on the same kinds of assets. The second strand of his work is brand and customer. He co-created Buzzmetrics, the social media intelligence business later acquired by Reed, ran sales and marketing strategy for Digital Realty across EMEA, and has now turned his forty-year branding line into a commentary on how AI is reshaping the discipline. The talk “Teaching an Old Dog New Tricks: A 40-Year Branding Veteran Embraces AI,” delivered at WINK 2025, sits in this strand. He works between Vancouver, Budapest, London and Kampala as Founding and Managing Partner of Impresario Partners International and Chairman of Ventree Innovations Inc. From Budapest he writes the Danube Dispatches column at WBN News, a serious commercial reader’s account of Hungarian politics and Central European risk in the run-up to the 2026 Hungarian election. He was nominated for the Global Business and Authors’ Award UK 2024. Key speaking topics Digital transformation in telecoms, media and technology businesses Branding strategy under AI Scaling, restructuring and turning around technology companies Investment strategy in TMT Building Information Management and SaaS commercialisation Central European political and commercial risk Ideal for TMT, telecoms and media company boards and executive teams running through transformation or restructuring Private equity, venture and infrastructure investors with TMT or CEE exposure CMOs and brand leaders rethinking marketing operations under generative AI Boards with Hungary, EU accession state or wider Central European commercial exposure Audience outcomes A working operator’s account of what changes inside a telecoms or SaaS business when a transformation plan meets the P&L An investor-side perspective on how TMT capital allocation decisions get made and where they fail A practical view on how the branding discipline is being reorganised by AI, drawn from four decades inside the function A senior commercial reading of Central European political risk for boards exposed to Hungary and the wider region