Employee Engagement

Why organisations work with Richard Sennett A longitudinal sociological lens almost no other living speaker offers. Five decades on the same questions about what work does to people, running from The Hidden Injuries of Class (1972) through The Corrosion of Character (1998) to Building and Dwelling (2018). Reframes employee engagement as a question of craft. The Craftsman (2008) advanced the thesis that “making is thinking” and treats the desire to do a job well for its own sake as a workplace asset organisations either nurture or destroy. A serious framework for cooperation as a workplace skill. Together (2012) argues that cooperation is a craft learned through structured practice, and shows why short-term teams and constant reorganisation erode the conditions that make it possible. Direct involvement in shaping how cities and labour are governed. Sennett wrote the mission statement for UN Habitat III, helped organise COP26 work on cities and climate, and chaired the LSE Cities programme. Credentials at a level few corporate speakers reach: the Hegel Prize, the Spinoza Prize, the Centennial Medal from Harvard, an OBE for services to design and Fellowship of the British Academy. Biography highlights Centennial Professor of Sociology at the London School of Economics; former University Professor of the Humanities at New York University. Author of The Hidden Injuries of Class, The Fall of Public Man, The Corrosion of Character, The Craftsman, Together, Building and Dwelling and The Performer. Founding director of the New York Institute for the Humanities (with Susan Sontag and Joseph Brodsky); former President of the American Council on Work; founder and chair of Theatrum Mundi. Senior Advisor to the United Nations Council on Urban Initiatives; wrote the mission statement for UN Habitat III; helped organise COP26 work on cities and climate. OBE for services to design (2018); Fellow of the British Academy; Fellow of the Royal Society of Literature; recipient of the Hegel Prize, the Spinoza Prize and the Centennial Medal from Harvard. Senior Fellow at the Center on Capitalism and Society, Columbia University; Honorary Professor at UCL’s Bartlett School of Architecture and Institute for Innovation and Public Purpose. Biography The promise of flexible capitalism was that workers would gain real control of their own time and direction. The Corrosion of Character, published in 1998, showed in granular ethnographic detail what actually happened to dismissed IBM executives, Boston bakers and a barmaid turned advertising executive. The book established a thesis that has only sharpened with time: an economy built around “no long-term” produces people who struggle to sustain identity and craft over a working life. That argument matured over two decades into a trilogy on what Sennett calls Homo Faber, or “man the maker.” The Craftsman (2008) advanced a single thesis: making is thinking. It treated the desire to do a job well for its own sake as a workplace capacity organisations either nurture or destroy. Together (2012) extended the argument into the social. Cooperation is a craft, Sennett argued, learned through structured practice and degraded by short-term teams and constant reorganisation. Building and Dwelling (2018) carried the same lens into urbanism, distinguishing the ville (the built city) from the cité (how people actually live in it). Sennett’s intellectual lineage runs directly through David Riesman, John Rawls and Hannah Arendt at Harvard, where he took his PhD in 1969. Few living sociologists carry that depth of connection to the most serious thought of the twentieth century into corporate and policy conversations of the present. In 2024 he published The Performer: Art, Life, Politics, the opening volume of a new trilogy on performance, narration and image-making. Key speaking topics The future of work in flexible capitalism Craftsmanship and the conditions for good work Cooperation as a workplace skill Character and the personal consequences of “no long-term” employment Urbanism and the ethical city Public culture and authority in modern organisations Ideal for CHROs and senior people leaders moving past trend diagnostics into the deeper drivers of engagement and workforce design. Executive teams contending with the cultural costs of reorganisation, short-term teams and high turnover. Boards, CEOs and strategy leaders commissioning long-horizon work on the human foundations of organisational change. City leaders, urbanists and real-estate strategists working on the ethics and design of public space. Audience outcomes A vocabulary for what short-termism and perpetual reorganisation actually do to character and craft inside organisations. The “making is thinking” framework, which puts employee skill and the conditions for good work at the centre of strategic conversation. Cooperation reframed as a workplace craft, built through specific practices and degraded by structures many organisations now treat as normal. The ville/cité distinction as a tool for thinking about the human and built dimensions of any large environment, from offices to city districts. A historical lens on flexible capitalism that sets present-day workforce challenges in their actual fifty-year arc.

Why organisations work with Peter Anderton His TEDxDerby talk “Great Leadership comes down to only two rules” is used inside MBA programmes and gives senior teams a shared, memorable language for leadership that survives the room. He treats organisations as systems, drawing on his Chartered Engineer background and early career as a manufacturing systems engineer at ICI, which lands credibly with technical directors and operational leadership teams. He has worked inside leadership populations at Jaguar Land Rover, 3M, KPMG, HSBC, Atkins and NHS leadership academies, so the content arrives already tested against complex matrixed organisations. He cuts through the leadership-development noise. Two rules, three secrets of high-performing teams, applied to the specific bottleneck the senior team is currently sitting on. He is a Chartered Fellow of the CIPD, which gives the work professional weight with HR and people directors commissioning leadership programmes. Biography highlights Founder of Internal Alignment, a leadership consulting and executive development practice. TEDxDerby speaker, “Great Leadership comes down to only two rules”, used in MBA curricula internationally. Chartered Fellow of the Chartered Institute of Personnel and Development (CIPD). Chartered Engineer; began career as a manufacturing systems engineer at ICI. Named client work includes Jaguar Land Rover, 3M, KPMG, HSBC, Atkins, Huntsman, Equifax and NHS leadership academies. Signature frameworks: “The Two Rules of Leadership” and “CPR: Connection, Purpose, Results” for high-performing teams. Biography The hardest leadership transition is the one nobody schedules. A capable individual gets promoted, then promoted again, until the job is no longer about what they personally deliver but about what their team delivers without them. That shift is where most leadership development quietly fails. It teaches more models when what the leader needs is fewer. This is the territory Peter Anderton has built his work around. As founder of Internal Alignment, he works with directors, MDs and senior teams who have outgrown their own operating habits and need to convert personal capability into team capability. His TEDxDerby talk, “Great Leadership comes down to only two rules”, is now used in MBA programmes internationally and sets out the spine of his thinking: leadership is not about the leader, except in the specific way that it entirely is. His credibility is unusual for the field. Anderton is a Chartered Engineer who started his career as a manufacturing systems engineer at ICI, and he still reads organisations as systems rather than as cultures. That framing travels well into technical and operational businesses such as Jaguar Land Rover, 3M, Atkins and Huntsman, and into financial and professional services including HSBC, KPMG and Equifax. He is also a Chartered Fellow of the CIPD, which anchors the work in the professional standards people directors recognise. What he gives a senior team is compression. Two rules of leadership, three components of a high-performing team in his CPR model: Connection, Purpose, Results. The argument is that most leadership populations do not need more frameworks; they need to act differently on the few that matter. That is the bet his clients are buying when they put him in front of their leadership cohorts. Key speaking topics Leadership fundamentals for senior leaders and directors High-performing teams The leadership transition from doer to enabler Executive development and leadership populations Change leadership and the human side of transformation Difficult conversations and leadership courage Employee engagement through leadership behaviour Ideal for Director, MD and senior leadership populations making the shift from individual contributor to team leader. CHROs, people directors and L&D leaders commissioning flagship leadership programmes. Executive teams in technical, engineering, manufacturing or operationally complex businesses. Senior leadership cohorts inside organisations going through restructure, integration or sustained change. Audience outcomes A shared, memorable language for leadership across a senior cohort, anchored in the Two Rules. A clearer read of where each leader is personally creating the bottleneck their team is working around. Practical handles for handling difficult conversations without the usual avoidance and rework. A working model for high-performing teams using Connection, Purpose, Results. Renewed confidence that leadership effectiveness is a small set of disciplined behaviours, not a longer reading list.

Why organisations work with Pellegrino Riccardi His TEDxBergen talk on cross-cultural communication has been viewed nearly two million times – giving him a level of pre-built credibility and independent reach that few speakers in this space can point to before they walk on stage. He does not study cultural difference from the outside. Born in the UK to Italian parents and living in Norway since 1995, he has navigated three distinct cultural systems from the inside – a quality of embedded perspective that changes what his audiences trust him to know. His “Six Basic Human Needs” framework gives leadership teams a diagnostic for why motivation and engagement falter in multicultural environments – not a generalisation about national character, but a universal human model applied precisely to the point where cultural difference becomes organisational friction. He makes the Nordic workplace model legible and actionable for global organisations – addressing a specific and growing gap for multinationals operating in, entering, or partnering with Scandinavian markets. Named Norwegian Speaker of the Year by Talerlisten in 2020, selected from more than 600 national nominees, and a finalist in both 2021 and 2022 – a competitive national award that reflects consistent delivery rather than a single strong appearance. Biography highlights Norwegian Speaker of the Year 2020 (Talerlisten); finalist 2021 and 2022 – selected from a field of more than 600 national nominees Three TEDx talks; TEDxBergen cross-cultural communication talk approaching two million views Two Master’s degrees from the University of Leeds and the University of Oslo; additional qualifications in psychology, NLP, and pedagogy Author of Drowning Quietly: Memoir of a Man’s Shortcomings (Greenleaf Book Group, 2022) Regular commentator on Norwegian national television on culture and immigration Client work spans Merck, Skanska, DNB, IKEA, IBM, BP, ExxonMobil, and the European Commission Biography Most cross-cultural training starts with the other culture. Pellegrino Riccardi starts with you. His central argument – that misunderstanding in multicultural teams rarely begins with ignorance of another culture, but with the unchecked assumptions you carry about your own – has reached nearly two million people through his TEDxBergen talk alone. It is not an academic position. It is a practitioner’s diagnosis, sharpened over three decades of working with organisations where the gap between cultural intent and daily reality was costing them real performance. Riccardi was born in the UK to Italian immigrant parents and has been based in Norway since 1995. He is not a consultant who has studied these three cultural systems – he has lived inside all of them. That distinction is audible in the room. His definition of culture, “a system of behavior that helps us act in an accepted or familiar way,” is deliberately simple: it is designed to move the conversation from observation to self-examination, fast. For senior leaders who have sat through cultural awareness sessions and left unchanged, the shift in entry point matters. His frameworks give organisations something to work with after the session. The Six Basic Human Needs – which he describes as the human batteries that determine whether people bring their full energy to work – and the Three Human Drives give teams a shared language for diagnosing disengagement that does not reduce to personality or politics. He holds two Master’s degrees from the University of Leeds and the University of Oslo, with further qualifications in psychology, NLP, and pedagogy, and appears regularly on Norwegian national television as a commentator on culture and integration. In 2020 he was named Norwegian Speaker of the Year by Talerlisten from a field of more than 600 national nominees – a recognition he followed with finalist standings in both 2021 and 2022. His memoir Drowning Quietly (Greenleaf Book Group, 2022) extends his examination of human identity and behaviour beyond the professional context. His organisational client list includes Merck, Skanska, DNB, IKEA, IBM, BP, ExxonMobil, and the European Commission. Key speaking topics Cross-cultural communication and workplace dynamics Corporate culture and culture transformation Nordic workplace values and leadership mindsets Employee motivation and human engagement Multicultural team performance Change, uncertainty, and organisational resilience Storytelling as a driver of business culture Ideal for CHROs and People & Culture leaders managing globally distributed or multicultural workforces Leadership teams of multinationals operating in, entering, or partnering with Nordic markets Organisations navigating culture change, post-merger integration, or rapid workforce diversification Senior leaders seeking to move beyond cultural awareness programmes to measurable change in team communication and trust Audience outcomes Why good people misunderstand each other at work, and the invisible assumptions that drive it A working definition of culture that changes how leaders recognise the source of cross-cultural friction The Six Basic Human Needs framework, and a sharper read on why unmet needs surface as quiet disengagement rather than open dissatisfaction How Nordic communication norms (silence, economy of language, psychological safety) read to outsiders, and what global teams need to do differently Practical ways to build trust and create the kind of conversations people actually feel safe having

Why organisations work with Mike Abrashoff He has a documented operational turnaround, not a theory. As Commander of USS Benfold he cut turnover to 1 percent, tripled the promotion rate, reduced operating expenses by 25 percent, and won the Spokane Trophy for combat readiness, all with the crew he inherited. His book It’s Your Ship (Grand Central Publishing) has sold more than 1.3 million copies and is read in corporate leadership programmes as well as in the military. Senior teams leave with a vocabulary their middle managers already recognise. He translates the turnaround into a method, not a sea story. Aegis Performance Group, the consulting firm he founded, runs follow-on work with client teams after the keynote, so the material gets operationalised rather than admired. His prior role as Military Assistant to Secretary of Defense William J. Perry gives him a top-of-organisation perspective on how senior decisions land on the people meant to execute them. He speaks to both ends of the chain credibly. Biography highlights Former US Navy Commander; took command of USS Benfold at 36 as the most junior commanding officer in the Pacific Fleet. Within twelve months, USS Benfold was ranked best ship in the Navy on performance metrics, with turnover at 1 percent, promotion rate tripled, and operating expenses cut by 25 percent. USS Benfold won the Spokane Trophy for the highest degree of combat readiness in the Pacific Fleet. Military Assistant to Secretary of Defense William J. Perry prior to taking command of Benfold. Author of It’s Your Ship (Grand Central Publishing), a New York Times and Wall Street Journal bestseller with more than 1.3 million copies sold, plus follow-on titles It’s Our Ship and Get Your Ship Together. Founder of Aegis Performance Group; work referenced in Harvard Business Review, The Wall Street Journal, Fast Company and The New York Times. Biography USS Benfold was one of the worst-performing ships in the United States Pacific Fleet when Mike Abrashoff took command of it at 36. He was the most junior commanding officer in the fleet, handed a destroyer with low morale and the highest turnover rate in the Navy, and a crew he had no authority to replace. Twelve months later, Benfold was rated the best ship in the Navy on its performance metrics, with the same people. The method that produced the result is the substance of his keynote and his consulting work. Turnover dropped to 1 percent. The rate of promotions tripled. Operating expenses fell by 25 percent. Benfold won the Spokane Trophy for the highest degree of combat readiness in the Pacific Fleet. The single line Abrashoff uses to describe what changed has become the title of the book that documents it: “It’s your ship.” The crew owned the outcome because the command structure made room for them to. The book, It’s Your Ship: Management Techniques from the Best Damn Ship in the Navy, was published by Grand Central Publishing and went to the New York Times and Wall Street Journal bestseller lists. It has sold more than 1.3 million copies and sits on corporate reading lists as widely as military ones. Two follow-on books, It’s Our Ship and Get Your Ship Together, extend the argument into civilian organisations. Before commanding Benfold, Abrashoff served as Military Assistant to Secretary of Defense William J. Perry, which gives him a working understanding of how senior decisions translate into operational reality. What makes him useful in a corporate setting is not the uniform. It is that the Benfold turnaround was achieved without firing the crew, increasing the budget, or rewriting the rules of the Navy. The constraints inside which it happened look a great deal like the ones most senior leaders are operating in now. Key speaking topics Leadership and culture turnaround Employee engagement and retention Execution under constraint Accountability and ownership at every level Building high-performing teams from existing people Trust as an operating discipline Ideal for CEOs, COOs, and division heads inheriting underperforming teams or businesses. CHROs and people leaders rebuilding engagement, retention, and culture without a change of headcount. Senior leadership offsites focused on execution, ownership, and operating performance. Frontline and middle-management audiences in operationally intensive industries (manufacturing, logistics, healthcare, financial services, energy). Audience outcomes A concrete playbook for lifting performance from existing teams without changing personnel or budget. A working principle for distributing ownership down the chain without losing control of standards. A practical view of what employee engagement looks like as an operating discipline, not a survey result. A reframe of leadership in difficult conditions: from heroic intervention to systematic enablement of the people already there.

Why organisations work with Michael Brenner His core argument; that empathy outperforms authority as both a marketing and a leadership lever, is grounded in practitioner experience inside SAP and NewsCred, not academic research; senior leaders engage with it as a claim someone has actually lived, not theorised His book Mean People Suck gives CMOs and CHROs a shared language for the link between culture, employee engagement, and revenue outcomes, making it useful in conversations that usually stay siloed The “Champion Leader” model is a named, transferable alternative to command-and-control management: specific enough to teach, tested across both large enterprises and early-stage startups His content marketing work is anchored in a measurable ROI framework from The Content Formula, translating content investment into financial terms for leaders who need to justify budgets to the CFO, not just the marketing team He has operated on both sides of the client-agency relationship, which means his diagnosis of where organisations waste marketing spend carries a credibility most single-perspective speakers cannot match Biography highlights CEO and Founder of Marketing Insider Group, a content marketing agency serving Fortune 500 brands and B2B technology companies Former VP of Global Content Marketing Strategy at SAP and Head of Strategy at NewsCred Author of three books: Mean People Suck: How Empathy Leads to Bigger Profits and a Better Life (2019), The Content Formula, and Digital Marketing Growth Hacks Named Top CMO Influencer by Forbes and Top Business Speaker by The Huffington Post Contributor to Forbes, The Economist, and The Guardian; contributor at Content Marketing Institute Featured in Entrepreneur Magazine; facilitated content strategy workshops for MarketingProfs Biography Most organisations treat their marketing problem as a content problem. The more accurate diagnosis is a leadership one: companies default to self-promotion when their customers need help, and they build management cultures that reward compliance when growth requires empathy. Michael Brenner spent two decades working from the inside of that tension – as VP of Global Content Marketing Strategy at SAP, as Head of Strategy at NewsCred, and as CMO across a series of high-growth technology startups. His 2019 book Mean People Suck: How Empathy Leads to Bigger Profits and a Better Life argues that low employee engagement and weak marketing performance share a common root: a leadership culture that has traded empathy for authority. The research and case evidence he assembles make it a commercial argument, not a motivational one. As founder and CEO of Marketing Insider Group, Brenner has built content marketing programmes for more than 75 brands. His earlier book, The Content Formula, provides a practical ROI framework that converts content investment into financial language – useful for marketing leaders who need to make the commercial case to a CFO, not just a brand committee. His keynote work is structured around two named concepts: the “Champion Leader,” a model for leaders who close the gap between what organisations ask their teams to do and what actually drives results; and the “Bullseye Organisation,” which frames customer-centricity as a structural discipline rather than a values statement. A contributor to Forbes, The Economist, and The Guardian, and named Top CMO Influencer by Forbes and Top Business Speaker by The Huffington Post, Brenner speaks across the United States and Europe, primarily to senior marketing, commercial, and leadership audiences. Key speaking topics Customer-centric marketing strategy Content marketing ROI and measurement Empathy-led leadership Employee engagement and culture The Champion Leader model Organisational alignment around the customer B2B marketing and demand generation Ideal for CMOs and marketing directors seeking a measurable framework for content marketing investment CHROs and culture leads addressing the connection between employee engagement and commercial performance CEOs and senior leadership teams weighing the limits of authority-based management B2B technology and SaaS organisations building customer-first marketing and go-to-market capabilities Audience outcomes A practitioner-built argument for why empathy is a commercial lever, with specific cases and research rather than aspiration The “Champion Leader” framework as a named, teachable model for shifting from directive to customer-oriented leadership A measurable ROI methodology for content marketing that can be used in internal budget and investment conversations A practical method for identifying where self-promotional bias is costing the business in audience reach and revenue Clearer criteria for distinguishing marketing that serves the customer from marketing that serves the organisation’s ego

Why organisations work with Matt Dawson A direct, first-person account of the 2003 Rugby World Cup final, including the pass that set up Wilkinson’s drop goal, used as material for what shared accountability looks like in a single moment. Twenty years inside one of the most-watched sports panel shows on British television, which translates into a presenter and host who can carry a corporate room without scripting. Lessons on team culture grounded in named clubs and named coaches: Northampton Saints, London Wasps, Sir Clive Woodward’s England squad, not generic sports analogy. A second career arc as a broadcaster and Lyme disease advocate, giving him credible material on resilience, identity after performance, and leading a public conversation on health. Biography highlights Member of the England squad that won the 2003 Rugby World Cup; assist for Jonny Wilkinson’s winning drop goal. 77 England caps, nine as captain; three British and Irish Lions tours. MBE for services to rugby. Team captain on BBC’s “A Question of Sport” for two decades. Winner of BBC Celebrity MasterChef; finalist on Strictly Come Dancing. Author of “Nine Lives” (HarperCollins, 2004). Biography The 2003 Rugby World Cup final in Sydney came down to a single phase of play with seconds left. The scrum-half made an unscripted break, took the ruck deep into Australian territory, then fed the ball to the fly-half for the winning drop goal. That scrum-half was Matt Dawson, and the moment is taught in coaching rooms as a study in shared accountability under pressure. Across 77 caps for England and three British and Irish Lions tours, Dawson played at the centre of a generation of English rugby that professionalised the sport’s performance culture. He played for Northampton Saints and London Wasps, won a Premiership title in his first season at Wasps, and was awarded an MBE for services to the game. His autobiography “Nine Lives”, published by HarperCollins in 2004, gives an unusually candid first-hand account of the dressing-room dynamics that produced the World Cup result. Since retiring he has held one of the most consistent presences in British broadcasting, as a team captain on BBC’s “A Question of Sport” since 2004 and as a rugby pundit and presenter on BBC Radio 5 Live. He won Celebrity MasterChef in 2006 and reached the final of Strictly Come Dancing, work that gave him the on-camera range that distinguishes him from most former-athlete speakers. In 2016, after a tick bite in a London park, Dawson was diagnosed with Lyme disease and underwent two heart surgeries. He has since become one of the most visible UK voices on tick-borne disease awareness, partnering with The Big Tick Project and using national platforms to push the issue into public health conversation. Key speaking topics Teamwork and team culture Leadership under pressure Winning mentality Performance in elite environments Resilience and recovery Broadcast hosting and event facilitation Ideal for Sales kick-offs and annual conferences seeking a credible team-performance keynote Awards ceremonies, gala dinners and client hospitality requiring an experienced host or after-dinner speaker Leadership offsites that want a sport-to-business translation grounded in a named, verifiable team result Health, insurance and public-sector audiences engaging with patient advocacy and tick-borne disease awareness Audience outcomes A specific, lived account of how an elite team prepares for a single decisive moment. A clear sense of what shared accountability looks like in practice, anchored in named teammates and a named result. Concrete language for talking about culture, standards and trust without resorting to abstraction. A change in register: humour and warmth from a broadcaster who has hosted live television for two decades.

Why organisations work with Marcus Buckingham He is the source, not a secondary interpreter, of the strengths-based management research that now sits inside most large engagement and performance programmes. His HBR cover story with Ashley Goodall, “The Feedback Fallacy,” was named by HBR as one of the most influential articles of its first century, and gives executives a defensible reason to dismantle conventional review cycles. He brings a working evidence base from the ADP Research Institute, which gives boards a global, current dataset on engagement and team performance rather than another set of opinions. First, Break All the Rules is one of the most widely read management books in circulation; senior audiences arrive already familiar with the argument, which lets a session move quickly from premise to application. Few speakers can stand on a body of work that has reshaped how Cisco, Deloitte and other large employers redesigned performance management; Buckingham is one of them. Biography highlights Co-author of First, Break All the Rules (1999) and Now, Discover Your Strengths (2001), foundational texts of strengths-based management and the basis for the StrengthsFinder assessment. Head of People and Performance Research at the ADP Research Institute. Co-author with Ashley Goodall of Nine Lies About Work (Harvard Business Review Press, 2019), named best management book of 2019 by Strategy+Business. HBR cover authorship includes “Reinventing Performance Management” (April 2015) and “The Feedback Fallacy” (March/April 2019), the latter selected by HBR as one of the most influential articles of its first hundred years. Author of Love + Work (Harvard Business Review Press, 2022), a Wall Street Journal bestseller. Thinkers50 ranked thinker, peaking at #8 in 2011 and shortlisted for the Thinkers50 Leadership Award the same year. Cambridge University, MA in Social and Political Sciences. Biography The orthodoxy of corporate performance management is built on premises that the evidence does not support. Marcus Buckingham’s research at Gallup, and later at the ADP Research Institute, has spent more than three decades testing those premises against what the highest-performing teams actually do. His finding, in short form, is that performance is local, individual and rooted in what people do best, not in what an annual review tells them to fix. That argument first reached scale through First, Break All the Rules, co-written with Curt Coffman in 1999 and built on Gallup’s global manager interviews. Now, Discover Your Strengths followed in 2001 with Donald O. Clifton and introduced the StrengthsFinder assessment. Together they reframed the conversation in HR from competency gaps to talent deployment. The work has continued to land where senior leaders are paying attention. “Reinventing Performance Management,” his 2015 HBR cover with Ashley Goodall, documented Deloitte’s redesign of its review system. “The Feedback Fallacy,” their 2019 cover, was later named by HBR as one of the most influential articles of its first century. Their book Nine Lies About Work was named best management book of the year by Strategy+Business. Buckingham now heads people and performance research at ADP, with access to one of the larger live datasets on engagement and team behaviour anywhere in business. His most recent book, Love + Work, published by Harvard Business Review Press in 2022, extends the strengths argument into the question of how individuals build careers around the activities that genuinely energise them. The work in front of leaders today is the same work that produced StrengthsFinder: identify what each person does best, then organise around it. Key speaking topics Strengths-based leadership Performance management redesign Employee engagement and team effectiveness Future of work and workforce research Talent strategy and career design Manager development Ideal for CHROs and senior people leaders rebuilding performance management or engagement frameworks Executive teams whose growth strategy depends on retaining and deploying skilled talent Boards reviewing the evidence base behind their human capital reporting Leadership development audiences inside large, multi-location workforces Audience outcomes A clear account of which assumptions inside conventional performance management the data actually supports, and which it does not. Specific design principles, drawn from Gallup and ADP research, for how teams should be measured and led. A working definition of strengths that is operational at the level of an individual conversation, not just a slogan. An evidence-based case for replacing annual feedback rituals with a different cadence of attention from managers.

Why organisations work with Lawrence Dallaglio He captained one club, Wasps, through the most successful period in its history: five Premiership titles and two Heineken Cups. That is sustained operating leadership at one institution, not a portfolio of short stints. The 2003 England side is one of the most studied teams in modern sport. Dallaglio was the only player on the pitch for every minute of the World Cup campaign. He can describe the mechanics of that team from inside the unit, not through hindsight. He founded and built Dallaglio RugbyWorks into a charity with measurable, third-party-evaluated outcomes for school-excluded young people. That is a specific, hands-on operating story, not a patronage role. He is one of two players to have won the Rugby World Cup in both 15-a-side and 7-a-side formats, a credential that no other speaker on the British circuit holds. Biography highlights 85 caps for England, captain in 1997 and again from 2004. Member of the 2003 Rugby World Cup and Grand Slam-winning side; played every minute of the World Cup campaign. Five Premiership titles and two Heineken Cups with London Wasps as a player and captain. One of two players to have won the Rugby World Cup in both 15-a-side and 7-a-side codes. MBE 2004, OBE 2008 for services to rugby and to charity. Founder of Dallaglio RugbyWorks, working with school-excluded young people aged 12 to 18. Author of It’s in the Blood: My Life, Headline, 2007. Biography The 2003 England side is one of the most analysed teams in international sport. Dallaglio was on the pitch for every minute of that World Cup campaign, in a back row with Richard Hill and Neil Back that other coaches still cite as a benchmark for balance and trust between three players in the same unit. The substance of what he speaks about begins there: how an elite team is actually held together over a long campaign. He played his entire professional club career at London Wasps. Under his captaincy, the club won five Premiership titles and two Heineken Cups. That is unusual in modern rugby, where careers move and loyalty is shorter. He captained England in 1997 and again from 2004 after Martin Johnson retired, and finished his international career with 85 caps. He is one of two players, with Matt Dawson, to have won the Rugby World Cup in both 15-a-side and 7-a-side codes. Dallaglio founded RugbyWorks in 2009 to work with young people excluded from mainstream education. The charity reports working with 4,439 young people across 101 provisions, with 90% of participants moving into education, employment or training, against 62% for their peers. It has been funded by the Youth Endowment Fund and works with school leaders who report attendance improvements in their cohorts. He was made MBE in 2004 and OBE in the 2008 Queen’s Birthday Honours, the latter explicitly for services to rugby and to charity. His 2007 autobiography It’s in the Blood is unusually direct for a sports memoir. The Daily Telegraph called it “uncontrollably frank”. The book covers his sister Francesca’s death in the 1989 Marchioness disaster, his short and contested first England captaincy, and the long arc back to the 2003 squad. For a corporate audience, the material that travels is the operating discipline behind sustained captaincy at one club, the inside view of the 2003 England unit, and the practical work of building an institution that does measurable good after the playing career ends. Key speaking topics Captaincy and team leadership High-performance culture in elite sport The 2003 England Rugby World Cup campaign Resilience and recovery from setback Charity and social impact through sport Motivation and after-dinner speaking Ideal for Sales conferences and annual kick-offs that need a leadership-anchored keynote with broad recognition Senior leadership offsites focused on team performance and captaincy Sponsorship, hospitality and broadcasting businesses where rugby has clear cultural currency After-dinner and awards audiences where authority and storytelling both matter Audience outcomes A first-hand account of how the 2003 England team operated week to week, not the post-match version Concrete examples of holding a dressing room together across a long campaign and through injury Insight into the operating model behind a charity that produces measurable outcomes for excluded young people A sharper read on what sustained captaincy at one club actually requires over a decade

Why organisations work with Konstantinos Karypidis He holds a room the way a stage performer does, then converts that attention into mindset work, drawing on years performing in theatres and on national television before moving into corporate training. His method is built on clinical ground, not platform clichés: as a licensed psychotherapist he targets the beliefs that keep behaviour stuck, which is where most change initiatives quietly fail. Every workshop is built from scratch against the client’s specific problem rather than delivered from a fixed deck, so the content matches the actual tension in the organisation. He has run sessions for the people-facing functions of demanding multinationals, including Sanofi, Roche, KPMG, L’Oréal and AstraZeneca, across sales, HR and customer-service briefs. Biography highlights Licensed psychotherapist, business consultant and executive coach to senior leaders internationally. Began his career as a performance artist, writing and directing his own shows for theatres and national television. Has delivered keynotes and bespoke workshops for Sanofi, Roche, Johnson & Johnson, KPMG, Philips, AstraZeneca, L’Oréal, DHL, AXA and JTI. TEDx speaker. Listed in the Thinkers360 Top 50 Global Thinkers & Influencers in Change Management, 2022. Hosts a podcast and a YouTube channel devoted to books worth reading. Biography Most behaviour-change efforts inside organisations stall in the same place. The strategy is sound and the training is delivered, but the people expected to change carry the same assumptions out of the room that they brought into it. Konstantinos Karypidis works on that gap. He came to corporate work by an unusual route. Before the boardroom he was a performer, writing and directing his own shows for theatres and national television. That background gives him a working performer’s command of attention, which he treats as the precondition for any real change rather than the point of it. The substance underneath the stagecraft is clinical. As a licensed psychotherapist, he focuses on the beliefs and mental patterns that govern how people act, the layer most training programmes skip. His sessions are built individually for each client, shaped around the specific friction a team is facing in sales, HR or customer service. That approach has been tested across demanding environments, from Sanofi and Roche to KPMG, L’Oréal and AstraZeneca. He was listed among the Thinkers360 Top 50 Global Thinkers and Influencers in Change Management in 2022, and speaks regularly on the same TEDx and conference platforms where he first built his reputation for getting an audience to question how they think. Key speaking topics Mindset change and behavioural adoption Peak performance and productivity Employee motivation and engagement Non-verbal communication and influence Sales and customer service Embracing organisational change Ideal for Heads of HR and L&D commissioning a keynote that needs to land emotionally and stick afterwards Sales and customer-service leaders running kick-offs or summits where energy and engagement matter Conference organisers who need an opening or closing speaker who can hold a large room After-dinner audiences at corporate events Audience outcomes A clearer view of the mental patterns that hold back individual performance, and practical techniques to interrupt them Specific tools for reading and using non-verbal communication Renewed motivation tied to concrete take-away methods rather than a temporary lift A shared, energised reference point that teams can carry back into day-to-day work

Why organisations work with Karl Burrows He turns abstract values into a physical, shared act. Teams leave having done something together, not just heard about it. His framing of authenticity as ego-aware self-leadership cuts through the usual corporate language and gives senior leaders a more honest vocabulary for how they show up. The cultural source material is genuine. Burrows is of Maori and European descent, learned haka and te reo through his Taranaki tribal connection, and treats the practice with the seriousness that distinguishes it from team-building theatre. His commercial track record speaks to a range. Hakaworks has worked with IBM, Vodafone, BP, Shell, Philips, BT, Deloitte, GSK and American Express across keynote, workshop and after-dinner formats. He brings a corporate operator’s lens. An MBA from Cranfield and years as a commercial lawyer for Procter and Gamble, DHL and Equifax mean he speaks the language of the room he is working with. Biography highlights Founder and Managing Director of Hakaworks, London. Co-founder of Manaia, the performance and education company established in London in 2004. MBA, Cranfield University. Former commercial lawyer and negotiator for Procter and Gamble, DHL and Equifax. Corporate engagements include IBM, Vodafone, BP, Shell, Philips, BT, Deloitte, GSK and American Express. Host of the Haka Works Talks podcast; podcast guest on The New P&L Principles and Leadership and TeamBonding. Biography Most corporate culture work happens in slides and surveys. Hakaworks works in the body. The London-based company Karl Burrows founded uses Maori cultural practice, including haka, to make team identity something a group does together rather than describes to itself. The methodology has taken Hakaworks into IBM, Vodafone, BP, Shell, Deloitte, GSK and American Express. The grounding is genuine. Burrows is of Maori and European descent, learned te reo and the haka of his Taranaki tribal area, and co-founded Manaia in London in 2004 as a way for haka performers to share the practice. Hakaworks grew from that, and the seriousness of the cultural source is what separates the work from generic team-building. The intellectual frame underneath the practice is authentic leadership. Burrows argues that authenticity demands self-awareness about ego and the discipline to set it aside, so leaders respond from values rather than identity defence. The argument lands harder because it is paired with a physical act that asks a room to commit visibly to a shared intent. He brings a corporate operator’s vocabulary to the work. An MBA from Cranfield and years as a commercial lawyer for Procter and Gamble, DHL and Equifax mean he understands the rooms he is invited into, and reads what a leadership team actually needs from a session rather than delivering a fixed set piece. Key speaking topics Authentic leadership and ego Team unity and trust Organisational culture and values in practice Purpose and collective performance Ritual as a leadership tool Maori cultural practice in business contexts Ideal for CHROs and culture leads running team-bonding offsites or culture interventions Senior leadership teams working through trust and unity issues Sales kickoffs, all-hands moments and conferences that need a shared experience rather than another panel Executive development programmes focused on authentic leadership Audience outcomes A shared physical experience the team can refer back to long after the room empties A more direct vocabulary for talking about ego, authenticity and how leaders show up under pressure A practical sense of how ritual and ceremony can be used to mark commitment to a strategy or change A felt understanding of what collective intent looks like, beyond a values poster

Why organisations work with Julian Treasure He has run an operating consultancy, The Sound Agency, advising global brands on retail, office and public-space sound for two decades. The work has commercial outcomes attached, not theory. His TED catalogue is one of the most viewed of any speaker on any subject, which gives senior audiences a shared starting point before he steps on stage. He treats listening as a leadership capability with a teachable structure, and his book How to Be Heard sets out the model in detail. He covers the rarely combined territory of personal communication craft and the sonic design of physical workplaces, so he is credible with HR, brand and facilities audiences in the same room. Awards from Toastmasters International and the International Listening Association place him inside the formal communication and listening professions, not just the speaker circuit. Biography highlights Founder and chairman of The Sound Agency, audio branding consultancy Five TED talks; combined views above 160 million; “How to Speak So That People Want to Listen” is TED’s sixth most-viewed talk Author of Sound Business (2014), How to Be Heard (2017) and Sound Affects (2025) Toastmasters International Golden Gavel Award; International Listening Association Special Recognition Award Fellow of the Royal Society of Arts; Liveryman of the Worshipful Company of Marketors Founded and sold UK customer magazine publisher TPD Group; former chairman of the UK Association of Publishing Agencies; PPA Chairman’s Award (2002) Biography Sound is the most underused operating variable in most organisations. Retailers play music chosen by the manager on shift. Offices design for visual brand and acoustic accident. Leaders speak without ever auditing how they are heard. The financial cost is real and the cultural cost is larger. The Sound Agency was built around that gap. Founded by a former publisher and musician with a Cambridge economics degree, the consultancy has spent two decades advising global brands on retail soundscapes, office acoustics and audio identity, with measurable effects on sales, wellbeing and behaviour. The argument is that sound is a commercial system, designed or accidental, and most organisations choose accidental. The communication work is the second half of the same proposition. Three books, Sound Business, How to Be Heard and Sound Affects, set out a structured model for speaking and listening as leadership skills rather than soft attributes. The TED catalogue, five talks above 160 million combined views, has made the speaking talk one of the most watched pieces of business communication content ever recorded. The Toastmasters Golden Gavel and the International Listening Association Special Recognition Award place him inside the formal disciplines, not adjacent to them. For senior teams, he offers something specific: a working theory of how attention, voice and environment shape commercial and cultural outcomes, and the operating experience to back it up. The Royal Society of Arts fellowship and the Worshipful Company of Marketors livery are part of a wider institutional footprint that signals durability rather than novelty. Key speaking topics Conscious listening as a leadership skill Powerful speaking and executive voice Audio branding and sonic identity Sound design in workplaces and retail environments Communication and engagement in distracted organisations Wellbeing effects of sound and noise Trust and credibility in senior communication Ideal for CMOs and brand leadership rethinking customer experience beyond the visual HR, internal communications and culture leads working on listening and engagement Retail, hospitality and property leadership designing customer-facing environments Senior leaders preparing for high-stakes speaking, board, investor or media Audience outcomes A working model for listening as a measurable leadership capability Specific techniques for executive voice, structure and presence in high-stakes settings A new lens on the commercial and cultural cost of accidental sound in workplaces and retail A shared vocabulary for communication quality across HR, brand and facilities functions Concrete next steps that connect personal communication craft to organisational outcomes

Why organisations work with Jermaine Harris A Sports Psychology MSc with Distinction sits behind the talk, so the resilience content rests on academic grounding rather than slogans. The Empowered Results Programme gives audiences a defined process to take away, not a one-off emotional lift that fades by Monday. His own near-amputation and recovery story is used as evidence for behaviour-change technique, which is why Admiral, Amazon, YouTube, and PGA EuroPro Group have brought him in. Audiences leave with usable mental tools drawn from his reading of more than 380 self-help titles, distilled by someone trained to assess what actually works. He is comfortable in front of mixed audiences from frontline staff to leadership, which makes him useful for company-wide kick-offs and sales conferences where a single speaker has to land across the room. Biography highlights BSc (Hons) and MSc (Distinction) in Sports Psychology ICF accredited Professional Coach and certified Firewalk Instructor Author of The Rut Buster and Lift Your Life! Founder of The Empowered Results Programme Corporate engagements with Admiral, Amazon, YouTube, PGA EuroPro Group, Forever Living, and Hallmark Care Homes Fundraiser and advocate for the Cystic Fibrosis Trust, following his son’s diagnosis in 2015 Biography Resilience is one of the most over-claimed words in corporate wellbeing. The challenge for an HR or culture lead is to find a voice on the topic who can move beyond the language and actually shift how people behave on Monday morning. Jermaine Harris built his speaking practice around exactly that gap. His starting point was personal. A serious car accident and the threat of losing a leg ended a phase of heavy drinking and gambling. The interesting decision came next: he completed a BSc and an MSc with Distinction in Sports Psychology and used that training to study what actually changes behaviour. The Empowered Results Programme is the consolidated output of that work. Two published books, The Rut Buster and Lift Your Life!, give audiences something to take home, and an ICF coaching credential underpins the one-to-one work he runs alongside the keynotes. Admiral, Amazon, YouTube, PGA EuroPro Group, Forever Living, and Hallmark Care Homes have used him for company events where the brief is morale, motivation, and personal performance. What sets the work apart from standard motivational fare is the combination of an academic frame, a worked methodology, and a credible personal account of recovery. He also fundraises for the Cystic Fibrosis Trust, a cause connected to his son’s diagnosis at four weeks old in 2015. Key speaking topics Mindset and personal performance Resilience after setback Overcoming self-imposed limits Confidence and self-belief Behaviour change and habit formation Team motivation and morale Purpose and direction at work Ideal for HR and culture leads planning company-wide kick-offs, sales conferences, and morale events Frontline and customer-service organisations where motivation directly affects performance Wellbeing and L and D leads looking for resilience content with an academic underpin Sales and revenue teams running incentive or annual meetings Audience outcomes A defined process for resetting after a personal or professional setback Specific techniques for managing self-talk, fear, and limiting belief A short list of habit changes that translate into measurable daily behaviour A renewed sense of agency over career, health, and finance decisions Energy and lift, paired with content audiences can apply the next morning