Future of Work

Why organisations work with Colette Carlson A Master’s in Human Behavior anchors the content in behavioural science rather than speaker anecdote, which holds up in front of senior, sceptical audiences. The Human Edge framework organises five distinct programmes against specific buyer briefs: leadership, sales, team performance, burnout and resilience, and women’s leadership. CPAE Speaker Hall of Fame membership signals platform reliability for high-stakes conferences and executive offsites where delivery risk is itself a procurement criterion. A career arc that begins on straight commission and ends in front of Microsoft, PepsiCo, and Boeing audiences makes the trust and connection content land with sales and revenue teams, not only with HR. Biography highlights Master’s Degree in Human Behavior. Certified Speaking Professional (CSP), a credential held by fewer than 10% of International Federation for Professional Speakers members. Inducted into the CPAE Speaker Hall of Fame in 2017. Founder of Speak Your Truth, Inc. and author of Stop Playing Fictionary: Speak Your Truth to Stress Less and Connect More. Keynote work for Microsoft, PepsiCo, FedEx, ExxonMobil, Procter & Gamble, Fidelity, Costco, Domino’s, Boeing, PwC, and Accenture. Contributor to Success, Business Management Daily, and Working Mother; co-authored Conversations on Success Vol. 4 alongside Deepak Chopra and Mark Victor Hansen. Biography The relational fabric of most organisations has thinned. Hybrid schedules, lean middle layers, and rapid restructures have left teams collaborating by habit rather than by design, and the result shows up in disengagement scores, deal cycles that stall, and change programmes that miss the people piece. Colette Carlson works on that exact problem. Her content draws on a Master’s in Human Behavior and two decades on commission-based sales floors, then translates the behavioural science into communication moves senior leaders, salespeople, and team managers can use the next morning. The Human Edge framework organises this into five keynote programmes spanning leadership, sales, team performance, resilience, and women’s leadership. The credential trail is unusually concentrated. She holds the CSP designation held by under 10% of IFPS members and was inducted into the CPAE Speaker Hall of Fame in 2017, an NSA lifetime award. Her client list, including Microsoft, PepsiCo, FedEx, ExxonMobil, Procter & Gamble, Boeing, and Accenture, indicates a track record across both regulated and consumer-facing environments. What separates her in the workplace-culture pillar is the bridge between scientific framing and revenue-floor experience. Buyers booking a culture or engagement keynote often get one or the other. Carlson is fluent with HR audiences and with sales kick-offs, which is why her work travels across the org chart rather than sitting only in the people function. Key speaking topics Trust and connection in hybrid organisations Psychological safety and team performance Communication under pressure Resilience and burnout prevention Sales relationships and influence Women’s leadership and executive presence Human skills in an AI-augmented workplace Ideal for CHROs and people leaders rebuilding engagement after restructure or hybrid transition Sales leaders running national kick-offs that need a behavioural, relationship-led keynote Executive teams introducing psychological safety and trust as operating principles Women’s leadership networks and ERG flagship events Audience outcomes A working vocabulary for trust and psychological safety that leaders can use in their next team meeting Specific communication moves for difficult conversations, candour, and feedback Behavioural tools to protect focus and energy through sustained organisational pressure A relationship-first sales mindset that closes the gap between rapport and revenue Practical confidence cues for women navigating senior rooms and negotiation moments

Why organisations work with Deborah Nas Her book Design Things That Make Sense sets out a codified methodology: 24 strategies to strengthen what technology offers users and 13 to reduce the resistance that causes adoption to fail. It gives innovation teams a structured diagnostic rather than a set of principles to interpret on their own. She founded the Centre for Quantum and Society at QuantumDelta NL – making her one of very few people who can address quantum technology’s ethical, legal, and organisational implications in terms senior teams can act on before the technology reaches commercial scale. Her position leading multidisciplinary research teams at TU Delft – on mobility futures, quantum societal readiness, and energy transition – means her perspective is shaped by live scientific frontier work, not commentary on published trends. She is on the investment committee of InnovationQuarter Capital, a €143 million deep tech fund, and on the supervisory board of Hardt Hyperloop – direct sight lines into where deep tech investment is moving, not just where it currently stands. Her starting point is the psychology of technology resistance – the reason most implementation initiatives stall – which is the question most organisations have not structured an answer to and the one that most directly explains expensive innovation failures. Biography highlights Professor of Strategic Design for Technology-based Innovation, Faculty of Industrial Design Engineering, TU Delft Initiative Lead and founder, Centre for Quantum and Society, QuantumDelta NL Author, Design Things That Make Sense (BIS Publishers) – a practitioner framework of 37 named design strategies for technology-based product innovation Visiting professor, Politecnico di Milano Investment committee member, InnovationQuarter Capital (€143 million deep tech fund); supervisory board member, Hardt Hyperloop MSc Industrial Design Engineering with honours, TU Delft; 16 years co-founding and running a strategic innovation agency Biography Technology that works and technology that people will actually use are two different achievements. Deborah Nas, Professor of Strategic Design for Technology-based Innovation at TU Delft’s Faculty of Industrial Design Engineering, has spent 25 years studying the gap between them. She began at Philips and KPN, then spent 16 years co-founding and running a strategic innovation agency before anchoring her work in research and teaching at TU Delft. Her core contribution is a codified methodology: 24 design strategies to strengthen what a technology product offers and 13 to reduce the user resistance that causes adoption to fail. Published in Design Things That Make Sense (BIS Publishers), the framework draws on consumer psychology and is structured for direct use by product teams and innovation managers. She also teaches it as a visiting professor at Politecnico di Milano. She has extended this work into the next generation of technology adoption challenges. As founder and Innovation Lead of the Centre for Quantum and Society at QuantumDelta NL, she is developing the ethical, legal, and societal frameworks organisations will need before quantum technology reaches commercial scale. She is also on the supervisory board of Hardt Hyperloop and on the investment committee of InnovationQuarter Capital, a €143 million deep tech fund. Organisations that work with her are not typically looking for enthusiasm about what emerging technology can do. They want a structured answer to why technology investments fail at the point of adoption – and a methodology that gives their teams a way to act on it. Key speaking topics Technology adoption and consumer resistance Human-centred design for technology-based innovation AI strategy and organisational readiness Quantum technology and societal implications Deep tech ecosystem and investment landscape Future of work and intelligent systems Innovation strategy for established organisations Ideal for Chief Innovation Officers, R&D leads, and product strategy teams working with emerging technologies Boards and senior leadership teams making investment decisions on AI, quantum, or deep tech Corporate innovation functions examining why technology projects stall or fail at adoption Government and public sector bodies engaging with the organisational and societal implications of advanced technologies Audience outcomes A clear framework for understanding why technology-based products fail at adoption – and what design decisions change that outcome Working familiarity with the Tech Design Strategies methodology: 24 strategies to strengthen product benefits and 13 to reduce user resistance Practical orientation to how AI and quantum technologies will affect their specific industry or sector Ability to separate technological capability from technology adoption as distinct strategic problems requiring different organisational responses Insight into how organisations and investors at the deep tech frontier are currently making decisions about technology bets

Why organisations work with Johnny C Taylor Jr He speaks for the formal voice of the global HR profession. SHRM represents nearly 340,000 members influencing more than 362 million workers, which gives his read on workforce trends institutional weight no individual consultant can claim. His book RESET gives executives a structured argument for treating talent, culture, and inclusion as the primary commercial constraint, not technology or capital. He has testified to Congress on workforce policy and chaired the President’s Advisory Board on HBCUs, so he can frame people decisions inside the actual policy and regulatory weather boards are operating in. He writes USA Today’s weekly “Ask HR” column and co-hosts The Work Wire podcast, which keeps his content tested against real questions from working managers, not theory. He has run the talent function at large operating companies including Paramount Pictures, Blockbuster, IAC, and Compass Group, so the perspective is operator-grounded, not academic. Biography highlights President and CEO of SHRM, the largest HR professional body in the world, with members in 180 countries. Author of RESET: A Leader’s Guide to Work in an Age of Upheaval, a Wall Street Journal and national bestseller. Fellow of the National Academy of Human Resources; named Distinguished Executive of the Year by the Academy of Management. Former CEO of the Thurgood Marshall College Fund; chaired the President’s Advisory Board on Historically Black Colleges and Universities. Board director at XPO, Inc. (NYSE: XPO), Guild Education, and Flores HR; Vice Chair, University of Miami Board of Trustees. USA Today columnist on workplace questions; co-host of The Work Wire podcast. Biography The workforce that most boards still describe is the workforce they had in 2019. The one they actually employ has been remade by remote work, AI deployment, five generations on the org chart, and political tension that now arrives at the office door. SHRM’s research, and the questions arriving in Taylor’s USA Today column every week, point at the same gap. Taylor leads SHRM, the global professional body for human resources, with nearly 340,000 members across 180 countries. The seat gives him a working dataset of how organisations of every size are responding to AI adoption, hybrid work, talent scarcity, and contested cultural questions. RESET, his 2021 Wall Street Journal bestseller, made the central argument plainly: the binding constraint on most companies is not capital or technology, it is whether they can find, hire, and engage the people who can use either one. That argument is unusual because it comes from an operator. Before SHRM he was CEO of the Thurgood Marshall College Fund and held senior HR and legal roles at Paramount Pictures, Blockbuster, IAC, and Compass Group USA. He is a Fellow of the National Academy of Human Resources, holds a JD and MA from Drake University, and is admitted to the bar in Florida, Illinois, and Washington, D.C. He has testified to Congress on sexual harassment, paid leave, and workforce development, chaired the President’s Advisory Board on HBCUs, and serves on the boards of XPO, Guild Education, and Flores HR. The Academy of Management named him Distinguished Executive of the Year in 2020. For senior teams trying to run a credible people strategy in front of a board that wants commercial answers, that combination of practitioner authority, policy access, and published thesis is hard to assemble from any other speaker on the topic. Key speaking topics Future of work Talent acquisition and retention Workplace civility and culture AI and the human workforce Workforce policy and regulation Inclusion in a contested political climate Multigenerational workforce dynamics Employee engagement and the social contract of work Ideal for CHROs and senior HR leadership wrestling with talent, engagement, and culture as board-level metrics. CEOs and boards of directors recalibrating workforce strategy around AI, hybrid models, and inclusion. Industry associations and member events convening HR, legal, and operations leaders. Executive offsites and town halls where the people agenda is the central commercial question. Audience outcomes A clearer view of which workforce shifts are temporary and which are structural. A defensible case for treating culture, civility, and engagement as commercial inputs, with evidence drawn from SHRM’s member data. A sharper read on how policy, regulation, and political climate will shape people decisions over the next 12 to 24 months. Practical positions on AI adoption, hybrid work, and inclusion that can survive contact with a sceptical board. A vocabulary for talking about talent that aligns HR, finance, and the C-suite around the same problem.

Why organisations work with Duena Blomstrom She names a specific, measurable liability most boards do not currently track. Human Debt sits underneath stalled transformations and lets a leadership team see why their roadmap keeps slipping for non-technical reasons. Her argument lands with engineering and product audiences who tune out conventional wellbeing language. Framing safety as a debt that compounds against velocity gives operators a vocabulary they will actually use. She built the diagnostic, not just the theory. PeopleNotTech turns the framework into measurement, which means a keynote can connect to real follow-on team data rather than ending at inspiration. Three books across Palgrave Macmillan, Bloomsbury Business, and Kogan Page give her argument continuity from FinTech culture (Emotional Banking) through team safety (People Before Tech) to enterprise transformation (Tech-Led Culture). She speaks publicly as a neurodivergent founder, which gives substance to inclusion conversations that are otherwise abstract for senior audiences. Biography highlights Author of Emotional Banking (Palgrave Macmillan), People Before Tech (Bloomsbury Business), and Tech-Led Culture (Kogan Page). CEO and co-founder of PeopleNotTech, a psychological safety measurement platform. Originator of the Human Debt concept and the Emotional Banking framework. LinkedIn Top Voice on leadership and psychological safety with a large newsletter readership. Former Forbes contributor; host of the “people AND tech” and “Tales from the FinTech Crypt” podcasts. Background spanning C-level roles in startups and major technology companies before founding PeopleNotTech. Biography Most digital transformation programmes do not fail on the technology. They fail on whether the team running them can disagree, recover from a bad decision, and tell the truth about a slipping deadline. That is the territory Duena Blomstrom has spent the last decade making operational. Her central concept, Human Debt, reframes psychological safety as a balance sheet item. Teams accrue interest every time a candid conversation is avoided, every time a senior leader rewards optics over honesty, every time fatigue is left unaddressed. Tech debt gets the spreadsheet. Human Debt rarely does, and the cost shows up in stalled roadmaps, attrition, and AI rollouts that never reach production. She built three books out of this argument. Emotional Banking (Palgrave Macmillan) treated culture as the missing variable in retail banking transformation. People Before Tech (Bloomsbury Business) made the case for safety as a precondition of high performance. Tech-Led Culture (Kogan Page) extended the work into enterprise change. Alongside the writing, she co-founded PeopleNotTech to turn the diagnosis into measurement, so the conversation about team health does not stop at the keynote. Audiences also get a founder who writes openly about being neurodivergent and what that means for leadership in practice. That makes inclusion a substantive thread in her work rather than a section header. Key speaking topics Psychological safety as a measurable team capability Human Debt and the hidden cost of low-trust teams Culture inside digital and AI transformation FinTech, retail banking, and Emotional Banking Neurodiversity and inclusive leadership Future of work and agile team practice Ideal for CHROs, chief people officers, and heads of organisational development running culture or engagement programmes alongside major technology change. CIOs, CTOs, and transformation leads whose roadmaps depend on team behaviour, not just delivery capacity. Banking, FinTech, and financial services leadership teams working through digital and AI rollouts. Boards and ExCos commissioning a serious conversation about why transformation programmes are underperforming. Audience outcomes A working definition of Human Debt that a leadership team can apply to its own organisation the next morning. A clearer line between team-level psychological safety and the commercial outcomes a board cares about. A vocabulary that lands with technical audiences who normally resist culture conversations. Specific signals to look for in teams where transformation, AI adoption, or restructuring is in flight. A frank account of what gets lost when neurodivergent leaders are managed for compliance rather than contribution.

Why organisations work with Niluka Kavanagh She co-founded KPMG’s Behavioural Science Unit, giving her a practitioner’s understanding of how psychological insight can be embedded in organisational design: not cited in a presentation, but built into real structures inside a global firm. The KPMG FutureThinkers initiative she co-founded, convening speakers from the BBC, HSBC, and others, gives her direct insight into how large organisations signal innovation internally, and where those signals fall short. Through The Modern CEO, her leadership framework for organisations, she takes the multigenerational engagement debate out of HR theory and into the specifics of daily leadership communication, psychological safety, and behavioural design across teams. She has operated inside large organisations and built independent businesses, so she can speak to the intrapreneurship and autonomy conversation from both sides of the corporate boundary. Operating experience across fourteen countries, with a community of more than a thousand independent founders behind her, gives her a working understanding of what trust, engagement, and team performance look like when conventional structures of co-location and hierarchy do not apply. Biography highlights Opened the 2026 Learning Technologies conference programme on the human side of the future of work, at Europe’s largest workplace learning event Co-founded KPMG’s Behavioural Science Unit and the KPMG FutureThinkers initiative during nearly five years as a consultant and project lead at the firm Advised organisations including Mastercard, Tesco, the London Stock Exchange Group, and Lloyds Bank Published in The World Financial Review on the application of behavioural science to customer experience design, and featured in MSN’s “Top 10 Leading Speakers to Follow” (2025) Member of the UN Innovation Network (UNIN) Graduate of the University of Oxford (English, Somerville College) and an Alumni Ambassador for the college; has guest lectured at Trinity College Dublin and the University of Edinburgh Founder of ImagineThat, a global community for entrepreneurs with more than 1,000 members across multiple countries Biography Most organisations still use presence as a proxy for productivity and hierarchy as a proxy for trust. Neither assumption holds for the workforce that is now entering and increasingly leaving corporate life. Niluka Kavanagh’s work sits precisely at that fault line: the widening gap between how organisations are designed and what the people inside them now expect. Her grounding in this is practical. At KPMG, she spent nearly five years consulting for organisations including Mastercard, Tesco, and the London Stock Exchange Group, co-founding both the firm’s Behavioural Science Unit and its FutureThinkers initiative. Both projects were about the same thing: applying psychological and behavioural insight to how organisations lead change, design experiences, and engage the people doing the work. She now takes that thinking to the stage. In 2026 she opened the Learning Technologies conference, Europe’s largest workplace learning event, on the human side of the future of work, and she is a member of the UN Innovation Network. Her writing on behavioural science and customer experience has appeared in The World Financial Review. That work rests on an unusual operating base. Three businesses, fourteen countries of operating experience, and a community of more than a thousand independent founders gave her the empirical foundation for The Modern CEO, a leadership framework focused on engagement, communication, psychological safety, and intrapreneurship across multigenerational teams. She works with senior leaders to move organisations beyond outdated management models towards cultures built on clarity, trust, and sustainable performance. Key speaking topics Future of work and workforce transformation The Modern CEO framework for multigenerational leadership Behavioural science in organisational design Multigenerational leadership and team engagement Intrapreneurship and internal innovation Human-centric leadership and trust structures Leadership communication and psychological safety Ideal for CHROs and people leaders managing generational shifts in workforce expectation and culture CEOs and senior leadership teams seeking to align organisational structure with modern ways of working Transformation leads and change teams working on culture, engagement, and talent retention Professional services and entrepreneurial firms navigating the shift to more autonomous, distributed, or flexible operating models Audience outcomes A working understanding of how generational values are reshaping expectations around autonomy, leadership, and work design, and where the organisational cost is already showing up The Modern CEO framework as a practical model for engagement, intrapreneurship, communication, and psychological safety across multigenerational teams Concrete approaches to unlocking intrapreneurial thinking in teams, drawn from real experience building innovation initiatives inside a global consultancy A clearer sense of how behavioural science applies to culture and leadership challenges beyond the theoretical, grounded in organisational practice Practical questions to apply to their own organisation’s structure, communication norms, and talent strategy

Why organisations work with Andy Ayim He works with leadership teams where the brief is not a keynote but a measurable shift in how the team makes decisions, handles conflict and holds each other to account. His track record sits on both sides of the table: senior product roles at WorldFirst and Zilch, then Managing Director at Backstage Capital running accelerators on three continents. He has been the executive being coached and the investor pushing portfolio leaders to grow. His MBE, awarded in 2020 for services to diversity in the technology industry, signals a substantive record on inclusion rather than a stated commitment. Clients booking inclusive-leadership work get an external voice the room cannot dismiss as marketing. Through the Angel Investing School he has trained over a thousand new investors and built the curriculum used by 100 senior Google executives who went on to raise a $70m fund. He brings that operator’s view of capital, ownership and opportunity into corporate rooms that rarely hear it. Biography highlights MBE for services to diversity in the technology industry, awarded 2020 (London Gazette, Issue 63135). Founder of the Angel Investing School, which has trained 1,000+ new angel investors and produced the Open Angel platform. Former Managing Director at Backstage Capital, helping run accelerator programmes in Detroit, Philadelphia, Los Angeles and London. Senior product roles at WorldFirst (acquired by Ant Financial for $700m) and Series C fintech Zilch. Trained 100 senior Black executives at Google who formed the Black Angel Group and raised a $70m fund. Named in the Financial Times Top 10 Most Influential BAME Leaders in Tech; HSBC and UK Black Business Show Top 25 Black Entrepreneurs to Watch. Opened the Venture programme at SXSW London 2026 (Christ Church Spitalfields). Biography Most senior teams are not short of intelligence or ambition. They are short of safety. People hold back the disagreement, the bad news, the half-formed idea that might change the decision. Andy Ayim’s work begins there. He is hired by leaders at Google, Stripe, Uber, Diageo, Novartis and Tesco to do the harder thing: change how a team behaves with each other in the room. His authority is built on doing the job, not describing it. He held senior product roles at WorldFirst before its $700m acquisition by Ant Financial, then at Series C fintech Zilch. In 2018 he joined Arlan Hamilton as Managing Director at Backstage Capital, designing accelerator programmes for underrepresented founders in Detroit, Philadelphia, Los Angeles and London. The pattern is consistent: operator credibility first, advisor work second. The inclusion record is documented. He was appointed MBE in 2020 for services to diversity in the technology industry, gazetted by the Central Chancery of the Orders of Knighthood. In the same year he founded the Angel Investing School, which has since trained over a thousand new angel investors and built the curriculum that produced the Black Angel Group, 100 senior Google executives who went on to raise a $70m fund. What that means for a client is straightforward. When Ayim walks into a leadership offsite, he is not a consultant translating a theory. He is a former executive and active investor who has seen the same trust and capital problems from inside companies, inside portfolios and inside an honours system that has recognised the work. Key speaking topics Human-centred leadership Inclusive leadership and team performance Psychological safety in senior teams Diversity and inclusion in technology Angel investing and ownership Future of work and hybrid team design Talent and the next generation of leaders Ideal for CHROs and Chief People Officers commissioning inclusive-leadership and culture work for senior populations. ExCo and board offsites where the brief is honest conversation, trust and decision quality, not a standard keynote. Heads of Diversity and Inclusion looking for an external voice with a credentialled record rather than a generic DEI speaker. Investor and founder audiences inside corporate venture, accelerators and innovation functions. Audience outcomes A clearer picture of the specific behaviours that produce psychological safety in senior teams, and the ones that quietly destroy it. Language for naming the inclusion problems leaders are nervous to name, with examples drawn from operator and investor experience. A view of inclusion as a leadership capability tied to performance, not a compliance function bolted onto HR. An informed perspective on angel investing, ownership and wealth creation for audiences that rarely get it from a credible practitioner.

Why organisations work with Jahkini Bisselink She sits inside Whetston Strategic Foresight, a practice built for long-range corporate planning, which means her insights arrive as briefable strategy inputs rather than generational commentary. She is one of the few speakers who is both a member of Generation Z and a trained foresight researcher of it, which closes the gap between authentic voice and analytical distance. Her UN Youth Representative work involved structured consultations with more than 4,000 young people, giving her data depth most generational speakers cannot match. Senior clients including Deutsche Telekom, the European Parliament, and Lloyds Banking Group have used her to shape leadership conversations about Gen Z, not as a panel novelty. She works in English and Dutch, and she presents to boards, HR functions, and customer experience teams without translating the message between them. Biography highlights Dutch United Nations Youth Representative, 2017 to 2019, elected through open national election. First UN General Assembly speech delivered at age 18. Youth expert at Whetston Strategic Foresight, Amsterdam, since 2020. TEDxYouth@Maastricht speaker, March 2019, “Why Youth Participation is Key”. Named in MIPAD (Most Influential People of African Descent) Class of 2023. Corporate clients include Deutsche Telekom, the European Parliament, Lloyds Banking Group, Rabobank, R/GA, and AVEVA. Biography A quarter of the workforce is now Generation Z, and most leadership teams are still describing them in language borrowed from coverage of millennials a decade earlier. The result is a steady mismatch between what organisations design for younger employees and customers, and what those groups actually want. Closing that gap is now a board-level problem, not an HR one. Bisselink works inside Whetston Strategic Foresight in Amsterdam, where her job is to translate generational research into corporate strategy. Whetston is a foresight practice, not a marketing agency, which shapes how her work lands: she briefs leadership teams the way a strategy consultant would, with a defined argument and named implications, rather than offering generational colour. Her credibility on Gen Z is built on two layers. She is a member of the generation, born in Amsterdam in 1999. She also spent two years as the Dutch United Nations Youth Representative, running structured consultations with more than 4,000 young people across the country and presenting their views at the UN General Assembly in New York. That fieldwork, conducted before she joined Whetston, is the data foundation under her current commercial work. Boards and HR functions at Deutsche Telekom, Lloyds Banking Group, the European Parliament, and Rabobank have used her to pressure-test assumptions about how their next generation of employees and customers actually decide. She was recognised in the MIPAD Class of 2023 for the same body of work. Key speaking topics Generation Z in the workforce The multigenerational workplace Future of customer experience Strategic foresight and generational trends Corporate purpose and youth activism Talent attraction and retention for the next generation Ideal for CHROs and heads of talent rebuilding attraction and retention strategies around a Gen Z-majority workforce CMOs and customer experience leaders whose growth segment is now Gen Z Executive teams and boards reviewing workforce, culture, and brand strategy through a generational lens Public sector and policy bodies that need a credible Gen Z voice in stakeholder conversations Audience outcomes A clearer read on what Gen Z employees and customers actually decide on, separated from common media generalisations. Specific implications for how attraction, retention, and customer strategy need to change inside the audience’s own organisation. A working understanding of the friction points between four working generations and where leaders are still managing on outdated assumptions. Direct exposure to a Gen Z researcher whose evidence base is consultation work, not commentary.

Why organisations work with Andrew Brodsky He gives leadership teams a named, research-backed framework, PING (Perspective-taking, Initiative, Non-verbal cues, Goals), that turns ad hoc virtual habits into a deliberate operating practice. His evidence is original, not aggregated: peer-reviewed studies in the Journal of Applied Psychology and Personality and Social Psychology Bulletin on how channel choice changes what gets said, heard and believed. He answers a question most consultants avoid: when is audio better than video, when does email outperform a meeting, and what does that mean for managers who default to whatever is easiest. His client roster includes Dell Technologies, PwC, Amazon and Novo Nordisk, which means the work has been pressure-tested inside organisations running global hybrid operations. The book Ping, published by Simon & Schuster and Penguin, has been endorsed by Adam Grant and Katy Milkman, placing his work alongside the leading voices in applied behavioural science. Biography highlights Management professor, McCombs School of Business, The University of Texas at Austin PhD in Organizational Behavior, Harvard Business School; BS, The Wharton School Author, Ping: The Secrets of Successful Virtual Communication (Simon & Schuster, Penguin, 2025) CEO and founder, Ping Group Named one of the world’s Best 40-Under-40 MBA Professors by Poets&Quants Research published in the Journal of Applied Psychology and Personality and Social Psychology Bulletin; commentary in The Wall Street Journal, Harvard Business Review, The Economist, CNBC, The New York Times and TIME Biography Hybrid work settled the location question and left a harder one open. Inside most companies, the decision about which channel to use for which conversation is still made by habit. The cost is measurable: slower decisions, weaker trust, meetings that exist to compensate for messages that should never have been sent. Brodsky has built a research programme around that gap. His peer-reviewed work in the Journal of Applied Psychology and Personality and Social Psychology Bulletin examines the operating consequences of specific channel choices, from how email shapes emotional authenticity to why audio-only calls often outperform video. The findings are precise enough to act on, which is unusual in a field crowded with generalities about remote work. The book Ping, published by Simon & Schuster and Penguin in 2025, consolidates that research into a four-part framework used inside teams at Dell Technologies, PwC, Amazon and Novo Nordisk. Adam Grant and Katy Milkman have endorsed the work, and HBR IdeaCast featured the argument as a guide for leaders auditing their own virtual practices. His credibility rests on a clear point: virtual communication is now an executive skill, not a logistics question. Boards and senior teams that treat it as the latter pay the cost in performance. Key speaking topics Virtual and hybrid communication strategy Channel choice and operating performance Leadership in distributed teams Trust and authenticity in digital workplaces Conflict reduction across asynchronous communication AI in workplace communication Inclusion in remote and hybrid settings Ideal for CHROs and heads of people redesigning hybrid operating models Executive teams auditing the performance cost of their meeting and communication habits Transformation and digital workplace leads setting team-level communication norms Senior leadership offsites focused on trust, decision speed and team effectiveness Audience outcomes A working framework for matching communication channel to task, with named criteria Specific research findings on when email, audio, video and instant message each outperform the alternatives A clear view of how leadership behaviour in virtual channels shapes trust and response patterns across teams Practical guidance on reducing conflict and misinterpretation in asynchronous communication A defensible position on AI-assisted interpersonal communication and the trust consequences of getting it wrong

Why organisations work with Stephen Shapiro He treats innovation as a portfolio of small, structured bets rather than a culture programme, which is why his work lands with CFOs and operating leaders, not just innovation teams. His 25 Lenses framework, set out in Invisible Solutions, gives leadership teams a working tool for reframing the questions behind a stalled initiative, rather than another model to admire and shelve. He built and ran Accenture’s 20,000-person process and innovation practice, so the advice is grounded in operating a function at scale, not in observing one. Senior corporate audiences trust him with active programmes: 3M, P&G, Nike, Marriott, NASA, Microsoft, Capital One, and Johnson and Johnson are among the organisations that have brought him in to work on real innovation problems. The 2015 Speaker Hall of Fame induction and Senior Fellow appointment at The Conference Board signal that the speaking craft and the underlying research both meet a serious institutional bar. Biography highlights Senior Fellow, The Conference Board. 15-year career at Accenture, where he built the firm’s 20,000-person process and innovation practice. Inducted into the Speaker Hall of Fame (CPAE) by the National Speakers Association in 2015. Author of seven books, including Best Practices Are Stupid, named 800-CEO-READ’s best innovation and creativity book of the year, and Invisible Solutions, an INDIE Award winner. Industrial Engineering, Cornell University; Certified Speaking Professional (CSP) designation; six-year term on the NSA Board of Directors. Has worked with leadership teams in over 50 countries, including 3M, P&G, Marriott, Nike, NASA, Microsoft, Capital One, Honda, and Johnson and Johnson. Biography Most corporate innovation programmes fail in the same place. They generate ideas faster than the operating model can absorb them, and the executive committee eventually quietens down because the cost is visible and the return is not. The problem is rarely a shortage of creativity. It is a missing discipline for choosing which questions to spend money on. That is the problem Stephen Shapiro has spent twenty-five years working on. At Accenture he co-led the business process reengineering practice, then built the firm’s 20,000-person process and innovation practice. The shift from efficiency work to growth work shaped the argument that runs through his books: innovation is an operating capability, not a culture, and it can be managed with the same rigour as any other portfolio. His seven books trace that argument. Best Practices Are Stupid, named 800-CEO-READ’s best innovation and creativity book of the year, makes the case for small structured bets over large transformational programmes. Invisible Solutions sets out 25 Lenses for reframing the questions behind a stalled initiative. Pivotal, published in 2024, takes the same discipline into how organisations create stability while continuing to change. The recurring thesis is that better questions are cheaper and more useful than more answers. The institutional credentials reinforce the work. He is a Senior Fellow at The Conference Board, was inducted into the Speaker Hall of Fame (CPAE) in 2015, and holds the Certified Speaking Professional designation. Clients including 3M, P&G, Nike, Marriott, NASA, and Microsoft have brought him in for active innovation programmes rather than thought-leadership set pieces, which is the more useful test of where his work actually lands. Key speaking topics Innovation as a managed corporate discipline Question reframing and problem definition Portfolio approaches to innovation investment Culture and team composition for innovation Stability and adaptability in uncertain markets Growth strategy beyond best-practice benchmarking Ideal for CINOs, heads of innovation, and R&D leaders running enterprise programmes CEOs and strategy leaders trying to convert innovation activity into commercial results Transformation sponsors and operating committees rebuilding the innovation function after a stalled programme Large industrials, financial services, consumer goods, and healthcare organisations with complex internal innovation portfolios Audience outcomes A working method for reframing the strategic question behind a stalled initiative, drawn from the 25 Lenses framework A clear case for replacing large transformational bets with structured small ones, and the financial logic to defend it internally A diagnostic for which innovation activities are producing learning and which are producing motion Specific examples of how named Fortune 500 clients have restructured innovation portfolios, with the trade-offs made visible Language a senior leader can use the next morning to challenge their own innovation roadmap

Why organisations work with Naya Antoniou She brings dual training in organisational psychology and integrative psychotherapy to workplace mental health, which sharpens her work on burnout beyond surface-level wellbeing programmes. Her career-transition practice with vulnerable populations through Doctors of the World and ActionAid Hellas gives her direct evidence of how work loss, identity and recovery interact, which translates into how she advises corporate clients on restructuring with humanity. She works across the full multigenerational stack, from Gen Z entrants to senior leaders, and treats generational tension as a culture-design question, not a stereotype-management exercise. As a Lean In Greece Circle Leader and Women on Top mentor, she has a substantive track record on women in workplace mental health and HR, useful for organisations whose inclusion work has stalled at policy level. Biography highlights Postgraduate Degree in Organisational Psychology Postgraduate Degree in Career, Executive and Business Coaching MSc in International Relations, University of Piraeus Evidence-Based Coaching certification, Athens Coaching Institute Circle Leader, Lean In Greece Network (Mental Health and HR circle) Career coach with Doctors of the World and ActionAid Hellas career transition programmes Biography Burnout has stopped being an individual diagnosis. Organisations now carry it as an operating cost: turnover, presenteeism, project slippage, the quiet attrition of people who never quite leave. Naya Antoniou’s work sits inside that operating cost, with the tools of organisational psychology and evidence-based coaching applied directly to how teams are structured, led and supported. Her training combines a postgraduate degree in Organisational Psychology with a postgraduate qualification in Career, Executive and Business Coaching, anchored by an MSc in International Relations from the University of Piraeus. Ongoing postgraduate training in Integrative Psychotherapy gives her practice a clinical grounding that is unusual in corporate coaching. The applied work spans corporate culture transformation, leadership development, and career transition programmes. With Doctors of the World, she has coached women asylum seekers rebuilding work identities from zero. With ActionAid Hellas, she has run career transition programmes for vulnerable groups facing displacement from the labour market. That work shapes how she advises corporate clients on restructure, redeployment and the human side of workforce change. Within Greece, she leads the Mental Health and HR circle of Lean In Greece and mentors with Women on Top on workplace equality. The through-line across her practice is concrete: cultures hold people when they are designed to, and fall apart when wellbeing is treated as a benefit rather than a system. Her speaking work brings that argument into rooms where leaders are deciding which to choose. Key speaking topics Multigenerational teams and Gen Z engagement Burnout and workplace mental health Psychological safety as a leadership practice Culture change in high-performance organisations Future skills for emerging leaders Career transition and workforce change Women in mental health and HR Ideal for CHROs and heads of people redesigning engagement strategy across five generations Leadership teams managing burnout risk during restructure or rapid growth HR and DEI leads building culture programmes that move past policy statements Founders and senior leaders of mid-sized organisations in Southern Europe scaling their first formal people function Audience outcomes A clearer view of how generational expectations shape engagement, retention and management overhead Specific moves leaders can make to install psychological safety as a working condition, not an annual survey question A working diagnostic for burnout that distinguishes individual recovery from structural cause Practical reframing of culture change as a design problem with measurable inputs

Why organisations work with Inma Martinez She chairs the Multi-Stakeholder Expert Group at the Global Partnership on Artificial Intelligence, the G7/OECD body whose work fed directly into Japan’s Hiroshima Process for AI Safety. That gives her a line of sight into the regulation boards will actually have to live with. She built mobile AI recommendation systems with Cambridge University and Trinity College Dublin teams in the early 2000s, before recommender systems were a category. The technical fluency is real, not borrowed. She moves credibly between Goldman Sachs alumni networks, Nokia-era telecoms, the European Commission, UNESCO, the Spanish AI Council, and Imperial College Business School. Few AI voices are taken seriously in all of those rooms. Two published books, including The Fifth Industrial Revolution, give her a coherent thesis on where digital and space economies converge, rather than a list of trends. Biography highlights Chair, Multi-Stakeholder Expert Group, and Co-Chair, Steering Committee, Global Partnership on Artificial Intelligence (G7/OECD). Member, AI Council Advisory Board, State Secretariat for AI, Spanish Ministry of Economic Affairs and Digital Transformation. Expert advisor to the European Commission on Big Data and AI since 2001; collaborator with UNIDO, UNESCO, and the European Space Agency. Guest lecturer, Imperial College Business School; Director, Master in Artificial Intelligence, Loyola University, Spain. Author of The Fifth Industrial Revolution (Deusto/Planeta) and The Future of the Automotive Industry. Career across Goldman Sachs, Cable & Wireless, and mobile-internet ventures Escape Velocity and Visual Radio (acquired by Nokia); regularly cited by the Financial Times, The Economist, Bloomberg, Fortune, and Time. Biography The hard problem in AI right now is not the model. It is the distance between what a board has committed to publicly and what the operating business can actually deploy, govern, and defend. Inma Martinez has spent the last decade working that gap from both ends. At the policy end, she chairs the Multi-Stakeholder Expert Group at the Global Partnership on Artificial Intelligence, the G7/OECD body that shapes the rules large enterprises will eventually have to operate inside. The work she led on Responsible AI, AI Innovation, and the Future of Work fed into the Hiroshima Process for AI Safety. She also sits on Spain’s AI Council Advisory Board and has advised the European Commission on Big Data and AI since 2001. At the operating end, her credentials are not theoretical. She built mobile AI recommendation systems with Cambridge University and Trinity College Dublin teams when the category did not yet exist, after a finance career at Goldman Sachs and a global director role at Cable & Wireless. Her mobile-internet ventures Escape Velocity and Visual Radio were acquired by Nokia. She has worked inside the innovation labs of IBM, HP, LG, and Apple. That combined vantage point is what makes her useful to senior leadership: she can speak to a CTO about deployment, to a chief risk officer about governance exposure, and to a CEO about what the next five years of AI regulation will do to capital allocation. Her two books, The Fifth Industrial Revolution and The Future of the Automotive Industry, set out the same thesis in long form. Named outlets including the Financial Times, The Economist, Bloomberg, Fortune, and Time turn to her when an editorial line on AI needs a serious voice. Key speaking topics Applied AI and competitive advantage AI governance, safety, and the G7/OECD policy landscape The future of work in an AI-automated economy Digital transformation for established enterprises and SMEs The Fifth Industrial Revolution and the space economy Connected mobility and the automotive industry’s digital reinvention 5G, edge and cloud computing, and the Internet of Everything Ideal for Boards and executive committees setting AI strategy and AI-governance posture CTOs, CIOs, and chief data officers moving AI from pilot into production Chief risk officers and general counsel scoping AI regulatory exposure Industry forums in financial services, automotive, telecoms, and the space economy Audience outcomes A clear read on where global AI regulation is heading, from someone shaping it A working distinction between AI as marketing narrative and AI as operating capability Specific examples of where applied AI is producing measurable advantage, and where it is failing A defensible position on the workforce implications of AI automation A sharper view of how the digital and space economies will reshape industrial strategy

Why organisations work with Grace Lordan She runs the only research centre of its kind inside a top-tier university focused on bringing behavioural science to inclusion at firm level, The Inclusion Initiative at LSE, which gives her findings weight that internal DEI teams cannot generate alone. Her work tells senior leaders which interventions actually shift hiring, promotion, and retention data, and which ones look good in a values statement but fail under measurement. She speaks the language of CFOs and boards, linking inclusion to productivity and performance, which is what gets budget approved and kept. She brings a practical behavioural toolkit, nudges, structured decision design, debiased processes, that leaders can install rather than aspire to. Her Penguin book Think Big has built a wide reader base among professionals, so audiences often arrive already familiar with her frame for individual career design, which makes the organisational material land faster. Biography highlights Associate Professor in Behavioural Science, London School of Economics and Political Science. Founding Director of The Inclusion Initiative at LSE, the research centre she established in 2020. Director of the MSc in Behavioural Science at LSE. Author of Think Big: Take Small Steps and Build the Future You Want (Penguin Life, 2021). Served on the UK government’s Skills and Productivity Board and the BEIS social mobility taskforce; advisory board member of the Women in Finance Charter. Contributor to Financial Times, Harvard Business Review, MIT Sloan Management Review, Fortune, Fast Company, and Reuters; host of the Work FORCE podcast. Biography Inclusion work inside firms has a credibility problem. Budgets have grown for a decade, yet most leadership teams struggle to show a clean line between their interventions and real movement in who gets hired, promoted, and retained. That is the gap Grace Lordan has built a career around closing. She is an Associate Professor in Behavioural Science at the London School of Economics and the founding director of The Inclusion Initiative, the LSE research centre she established in 2020 to bring behavioural science into how firms actually design talent decisions. Her research tests which interventions move the numbers and which do not, across hiring screens, promotion processes, and team composition. The work is published in peer-reviewed journals and picked up by Financial Times, Harvard Business Review, and MIT Sloan Management Review. She also directs the LSE MSc in Behavioural Science, teaches corporate decision-making to executive students, and has advised the UK government on skills, productivity, and social mobility. Her Penguin book Think Big: Take Small Steps and Build the Future You Want applies the same evidence base to individual career design, which is why professional audiences often encounter her ideas before they meet her in the room. What senior buyers get is someone who can talk to a CHRO about process design, to a CFO about productivity, and to a board about where their inclusion spend is working. The argument is built on evidence from an LSE research centre, not consultancy generalities. Key speaking topics Inclusion as a measurable driver of firm productivity Behavioural science applied to hiring and promotion decisions Designing teams for performance and progression The future of work and skills in a changing labour market Women’s progression and the economics of the gender gap Evidence-based leadership and debiased decision-making Ideal for CHROs and heads of talent responsible for moving measurable inclusion outcomes CEOs and boards allocating budget to DEI and wanting to know what actually works Financial services and professional services leadership teams working under the Women in Finance Charter or equivalent progression commitments Executive audiences across government, policy, and regulated sectors addressing skills and social mobility Audience outcomes A sharper read on which inclusion interventions have evidence behind them and which do not Specific behavioural design moves leaders can apply to hiring, promotion, and team decisions Language that connects inclusion to productivity and performance for CFO and board conversations A clearer view of where the future of work is moving for skills, talent pipelines, and progression Confidence to retire activities that signal good intent but fail on measurement