Diseño Organizacional

Why organisations work with Emmanuel Gobillot His «Disciplined Collaboration» framework reframes organisational silos as a structural problem rather than a cultural failing, naming four specific fears that prevent collective work and providing a tested four-step method for removing them – replacing the generic language of culture programmes with operational tools senior teams can actually deploy. Alive Inside (Routledge, 2026) provides a named seven-principle model for the human leadership qualities – compassion, courage, intuition, presence, storytelling – that AI cannot replicate, giving executive teams a practical basis for deciding where to invest human leadership effort in an AI-enabled organisation. Follow the Leader identifies eight specific elements of charisma that followers respond to, starting from what followers need rather than what leaders should do – a structural inversion that produces more usable diagnostics than prescriptive leadership frameworks. His consulting record at Hay Group, leading both the Consumer Sector practice and the Leadership Services function, and subsequent client work with Google, Vodafone, AstraZeneca, Carlsberg, and the United Nations, gives his frameworks a testing ground that spans sectors, governance structures, and organisational scale. Ten books published with Kogan Page, Routledge, and De Gruyter over twenty years track how leadership must adapt through successive phases of technological change – mass collaboration, networked organisations, and now AI – giving organisations a framework that is cumulative rather than reactive to the latest disruption. Biography highlights Former Director at Hay Group, leading both the Consumer Sector Consulting practice and the Leadership Services function, advising Fortune 500 and FTSE 100 organisations Named corporate clients include Google, Vodafone, Carlsberg, Hilton, AstraZeneca, Zurich Financial Services, and the United Nations Author of ten published books, including Alive Inside (Routledge, 2026), an updated edition of The Connected Leader (De Gruyter, 2024), and earlier titles Leadershift, Disciplined Collaboration, and Follow the Leader (Kogan Page) Contributor to Chief Executive (chiefexecutive.net) on leadership and AI Educated at UWC Atlantic and the University of St Andrews; also holds a Diploma in Management Science from Nottingham Trent University Founder of Emmanuel Gobillot Limited; co-founder of Collaboration Partners consultancy Biography The gap between collaboration as a stated priority and collaboration as an operating reality is one of the most consistent problems in organisations. Most attempts to close it add process or culture without addressing the structural conditions that prevent people from working collectively in the first place. Emmanuel Gobillot has spent twenty years diagnosing that gap – and building the frameworks to close it. At Hay Group, he led the Consumer Sector Consulting practice and then the Leadership Services function, working directly with Fortune 500 and FTSE 100 organisations. Named clients – Google, Vodafone, Carlsberg, AstraZeneca, Zurich Financial Services, the United Nations – span sectors and governance structures. That breadth is the evidence base on which his frameworks are built. The best-known outputs of that work are The Connected Leader (updated edition, De Gruyter, 2024) and Disciplined Collaboration (Kogan Page). Both are built around a consistent argument: that leadership and collective performance require structural architecture, not cultural exhortation. Follow the Leader sharpens this through a specific focus on followership, identifying eight elements of charisma that followers respond to and asking what followers need rather than what leaders should do. Disciplined Collaboration names the four fears that make most collaboration programmes ineffective and provides a tested four-step method for removing them. His most recent book, Alive Inside (Routledge, 2026), extends this thinking into the AI era. Where most leadership responses to AI focus on skills and adaptation, Gobillot asks a more fundamental question: which human leadership qualities cannot be replicated by an algorithm, and how do leaders build authority around them? The answer – a seven-principle framework built on compassion, courage, intuition, presence, and storytelling – gives executive teams a practical model for investing human effort where it is most durable. Key speaking topics Disciplined collaboration and the architecture of collective performance Human leadership advantage in AI-enabled organisations Leadership and followership dynamics Connected leadership and trust-based influence Organisational culture and collective performance Leading through successive phases of technological disruption Ideal for Senior executive and C-suite teams addressing collaboration breakdown across divisions or functions CHROs and people leaders building leadership development programmes that account for AI-driven change Boards and transformation leads evaluating leadership models in AI-enabled environments Organisations where silos, cross-functional friction, or low collective performance are named strategic problems Audience outcomes A structural framework for diagnosing why collaboration initiatives fail and what architecture is missing A named set of human leadership qualities that AI cannot replicate, with a practical model for building authority around them Clarity on the distinction between the performance of teamwork and the structural conditions that produce genuine collective effort Tools drawn from the Disciplined Collaboration and Alive Inside frameworks that apply directly to existing leadership and culture programmes A reframe of the leader-follower relationship that shifts the design question from «what should leaders do?» to «what do followers actually need?»

Why organisations work with Gary Hamel He gives leadership teams the vocabulary to see their own bureaucracy. Terms he co-introduced, core competence, strategic intent and now humanocracy, are the language many boards already use to argue about strategy and design. He pushes past the innovation-theatre version of transformation. His work with Michele Zanini on Humanocracy is a data-backed argument that most large companies are organised to slow people down, and it offers a specific model for dismantling that. He sits at the intersection of strategy and organisation design that few thinkers occupy. Most strategists stop at the market; most organisation specialists stop at culture. Hamel argues the two are the same problem. He brings credentials senior buyers recognise on sight: more than three decades on the London Business School faculty, the most reprinted author in Harvard Business Review, Thinkers50 Hall of Fame inductee. Biography highlights Visiting Professor of Strategy and Entrepreneurship, London Business School, for more than 30 years Most reprinted author in Harvard Business Review history Thinkers50 Hall of Fame, inducted 2022; ranked inside the global top 30 management thinkers across five successive Thinkers50 lists Co-author with C.K. Prahalad of “Strategic Intent” (1989) and “The Core Competence of the Corporation” (1990), two of the most cited HBR articles ever published Author or co-author of Competing for the Future, Leading the Revolution, The Future of Management, What Matters Now and Humanocracy Founder of Strategos and the Management Lab; Fellow of the Strategic Management Society and the World Economic Forum Biography Strategy schools teach leaders to study their markets. Hamel’s career has been a long argument that the harder problem sits inside the building. Competing for the Future, written with C.K. Prahalad in 1994, reframed competitive advantage around distinctive capability rather than market position, and the HBR articles behind it, “Strategic Intent” and “The Core Competence of the Corporation”, remain fixtures on executive reading lists three decades later. That work made him one of the defining strategy voices of the 1990s. What he did next is the part senior leaders tend to value most now. Across The Future of Management and Humanocracy, written with Michele Zanini, he has turned the same analytical lens on the management model itself, arguing that the structures most companies rely on were built for compliance and control and are actively hostile to the initiative, agility and judgement those same companies say they want. Humanocracy is the sharp edge of that argument. Drawing on data from more than 10,000 employees and a set of named case companies, the book sets out what it takes to replace bureaucratic routines with a model in which people are the point rather than the resource. It became a Wall Street Journal bestseller and anchors his current speaking work with boards and executive committees. The credentials behind that argument are unusually thick. Hamel has been on the London Business School faculty for more than thirty years, is the most reprinted author in HBR’s history, and was inducted into the Thinkers50 Hall of Fame in 2022. Fortune has called him the world’s leading expert on business strategy; the Financial Times calls him a management innovator without peer. Key speaking topics Management innovation and the future of the management model Humanocracy and post-bureaucratic organisation design Strategic intent and core competence in contested markets Organisational agility and resilience at scale Building innovation capability inside large incumbents Leadership for strategic renewal Ideal for CEOs and executive committees wrestling with strategy-to-execution drift CHROs and chief transformation officers redesigning operating models Board conversations on long-horizon competitiveness and management capability Leadership programmes inside large, bureaucratic incumbents Audience outcomes A sharper read on where their own management model is costing them speed and initiative Specific language, core competence, strategic intent, humanocracy, that senior teams can use to argue about strategy the next morning Named case examples of companies that have dismantled bureaucratic routines and what it took A clearer line between strategy work and organisation design, and why treating them as separate projects fails A view of innovation capability as a systems problem, not a culture slogan

Why organisations work with Hollie Castro Operating record across the moments that test a people function: IPO transition at YETI, take-private of BMC Software under Bain Capital and Insight Partners, and VC-backed scale-up at Miro under Accel and ICONIQ. Sits credibly in the boardroom on AI and the workforce, co-chairing the NACD Austin chapter and leading director-level sessions on GenAI governance and the multigenerational workforce. Has actually run HR at global scale: workforces of 1,500 to 50,000, 90 countries, budgets to USD 200 million, 25-plus acquisitions integrated. Bridges Fortune 500 and late-stage start-up worlds, including current advisory work with HR-focused AI founders at Series A through her firm HC Advice. Recognised externally where it counts: Financial Times Group Top 100 Board Candidates and the HR Transformation award at Silicon Valley’s High Tech Symposium. Biography highlights Five-time CHRO and Chief Administration Officer: YETI, BMC Software, Talisman Energy, Miro, Kony. Co-Chair, Austin Advisory Board, National Association of Corporate Directors. Advisory Board Member, Texas A&M Mays School of Business Center for Human Resources. Stanford University and NACD certified Corporate Director; MBA, Thunderbird School of Global Management. Financial Times Group Top 100 Board Candidates; HR Transformation award, Silicon Valley High Tech Symposium. Published in Fast Company, Forbes, The Corporate Board, and Directors & Boards; featured at HR Retail and on the Revenue Builders podcast. Biography Few HR leaders have sat in the seat across as many high-pressure transitions. As CHRO, Castro took YETI through its IPO from private equity ownership at Cortec, led BMC Software through its take-private under Bain Capital and Insight Partners, and ran people strategy at Miro and Kony alongside Accel and ICONIQ Capital. The thread across those mandates is the same: HR as an operating discipline tied to capital events, not a support function. Her scope has been unusually broad. Workforces of 1,500 to 50,000, operations in 90 countries, budgets to USD 200 million, and more than 25 acquisitions integrated. That range includes the cultural architecture work that ESG and compensation committees now ask for, as well as the harder M&A integration calls that decide whether a deal earns its thesis. The board work has become a second discipline. Castro co-chairs the Austin advisory board of the National Association of Corporate Directors and led the 2024 NACD Director Summit conversation on how boards govern GenAI alongside a five-generation workforce. She is a Stanford and NACD certified Corporate Director, a Thunderbird MBA, and was named to the Financial Times Group’s Top 100 Board Candidates. Today she advises HR-focused AI founders at Series A through HC Advice and writes for Fast Company, Forbes, The Corporate Board, and Directors & Boards on the governance questions that follow when HR is asked to deploy AI at scale. Key speaking topics The CHRO as a strategic business partner Generative AI in HR and talent acquisition Global HR strategy and M&A integration Board governance of AI and the workforce Scaling people functions through IPO and take-private events ESG, compensation, and human capital in the boardroom The multigenerational workforce Agile HR and design thinking Ideal for CHROs, Chief People Officers, and CPO-track HR leaders preparing for board-facing roles. Boards, compensation committees, and audit committees engaging with AI, human capital, and ESG oversight. CEOs and executive teams in private equity portfolio companies or scale-ups preparing for IPO, M&A, or take-private events. Leadership programmes for senior women in operating and director roles. Audience outcomes A clearer picture of what boards now expect from HR on AI, talent risk, and human capital reporting. Specific reference points on integrating HR through IPO, take-private, and cross-border M&A. A working view of how generative AI is changing talent acquisition and the CHRO operating model. Director-level language for governing AI ethics, workforce design, and compensation in tandem.

Why organisations work with Jacco van der Kooij He built the operating language that serious SaaS revenue teams already use. Bowtie, SPICED and Revenue Architecture are not proprietary curiosities; they are the common vocabulary at companies like DocuSign, Uber Eats, Adobe and MURAL. His work treats go-to-market as a designed system, not a set of sales tactics. Leadership teams leave with a structural view of acquisition, retention and expansion as one connected revenue engine. He has operating credibility from inside enterprise technology. Senior roles at Kontiki, Qumu and Technicolor sit underneath the frameworks, so the advice is grounded in execution, not theory. He is published where serious readers look. Harvard Business Review (with Frank V. Cespedes of Harvard Business School) and a shelf of best-selling books including Revenue Architecture and Blueprints for a SaaS Sales Organization. He advises the capital side, not just the operating side. Growth advisory to Notion Capital, Reach Capital, Astella and Storm Ventures gives him a cross-portfolio view of what compounds and what breaks. Biography highlights Founder of Winning by Design, a go-to-market consulting and training firm working with hundreds of recurring-revenue companies worldwide. Creator of the Bowtie customer-journey model, the SPICED qualification framework and the Revenue Architecture operating model. Author of Revenue Architecture (2023) and co-author of Blueprints for a SaaS Sales Organization and The SaaS Sales Method series. Co-author with Frank V. Cespedes of the Harvard Business Review article “Hiring Star Salespeople Isn’t the Best Way to Grow” (February 2016). Clients and training partners include Uber Eats, DocuSign, Adobe, MURAL, Hewlett Packard Enterprise and OwnBackup. Growth advisor to Notion Capital, Reach Capital, Astella and Storm Ventures. Keynote speaker at Dreamforce, SaaStock Dublin, SaaS Growth London, MarketingProfs and RD Summit Brazil. Biography Recurring revenue rewrote the economics of B2B software, but most companies still run sales, customer success and marketing as separate departments with separate targets. Winning by Design, the firm Jacco van der Kooij founded in 2012, exists to correct that. The core of his work is a set of frameworks that have become standard vocabulary inside serious SaaS revenue teams. The Bowtie extends the funnel into onboarding, adoption and expansion, so leadership can see acquisition and retention as one connected system. SPICED gives every customer-facing function a shared qualification model. Revenue Architecture, the 2023 textbook of over 250 diagrams and blueprints, ties the two into an operating design for recurring-revenue growth. His authority is grounded in operating history before it is grounded in publishing. Senior sales and strategy roles at Kontiki, Qumu and Technicolor sit underneath the frameworks. Harvard Business Review published his co-authored work with Frank V. Cespedes of Harvard Business School on why hiring star salespeople is a weaker growth lever than organisational design, a piece that now reads as the seed of the larger thesis. Today his focus is how compounding growth systems behave under AI. He advises executive teams and venture capital firms, including Notion Capital, Reach Capital, Astella and Storm Ventures, on redesigning go-to-market operating models where probabilistic modelling and AI-enabled workflows replace linear funnel thinking. The training side of the business has equipped revenue teams at Uber Eats, DocuSign, Adobe, MURAL and Hewlett Packard Enterprise with the same operating language. Key speaking topics Revenue Architecture for recurring-revenue businesses The Bowtie customer-journey model SPICED qualification and customer conversations Go-to-market operating design for B2B SaaS AI-enabled go-to-market and probabilistic growth modelling Sales organisation design and scaling Executive growth governance Ideal for CROs, CCOs, VPs of Sales and VPs of Customer Success rebuilding the revenue engine around recurring revenue B2B SaaS founders and executive teams moving from founder-led selling into scaled, systematised go-to-market Venture capital firms and boards overseeing growth-stage portfolio companies Corporate transformation leaders inside enterprise technology businesses shifting to subscription or consumption models Audience outcomes A shared operating language across sales, marketing and customer success that replaces siloed vocabulary. A structural view of the full customer journey through the Bowtie, from acquisition into retention and expansion. A working grasp of SPICED as a qualification and conversation model any customer-facing team can deploy. A clearer read on where AI meaningfully changes go-to-market design and where it is overclaimed. Specific diagnostic questions leadership teams can use to locate the actual bottleneck in their growth system.

Why organisations work with Jacob Morgan His “Vulnerable Leader Equation” offers a specific, research-backed counter-argument to the dominant leadership vulnerability narrative – making the case that vulnerability without competence actively undermines trust, not builds it. Boards and CHROs get a framework they can act on, not a platitude. The research underpinning The Future Leader (140 CEO interviews, 14,000-person LinkedIn survey) gives senior audiences data that reflects their own peer group back at them – a rare source of authority in a crowded leadership development market. His founder role at Future of Work Leaders – a by-invitation CHRO community including members from Johnson & Johnson, Dow, and Lego – means his frameworks are stress-tested against the most senior people leaders in the world, not just conference rooms. The Future Leader won the CMI Management Book of the Year 2021, providing external, peer-validated credibility beyond self-reported authority. Organisations navigating the tension between AI adoption and human leadership capability get a framework that treats the two as interdependent – not competing priorities – grounded in his three-environment model of employee experience (culture, technology, physical workspace). Biography highlights Bestselling author of six books published by Wiley and McGraw-Hill, covering collaboration, the future of work, employee experience, leadership, and vulnerability The Future Leader (Wiley, 2020) – winner of the CMI Management Book of the Year 2021 Research base includes 140+ CEO interviews and a LinkedIn-partnered survey of nearly 14,000 employees for The Future Leader; 100+ CEO interviews and a DDI-partnered survey of 14,000 employees for Leading With Vulnerability Founder of Future of Work Leaders, a by-invitation global CHRO community with members from Johnson & Johnson, Dow, Lego, Northrop Grumman, and Neiman Marcus Contributed to and cited in Forbes, The Wall Street Journal, Harvard Business Review, MIT Sloan Management Review, NPR, and CNN Host of Great Leadership With Jacob Morgan; featured guest on the Harvard Business School Managing the Future of Work podcast Biography Jacob Morgan has spent more than a decade asking a question most organisations avoid: why do capable leaders so consistently fail to produce the organisations they intend? His answer, built across six books and primary research involving hundreds of CEOs and tens of thousands of employees, is both precise and uncomfortable – the model of leadership most executives were trained in was designed for a world that no longer exists. His most cited framework, the Vulnerable Leader Equation, makes a specific argument: vulnerability in isolation is not a leadership quality, it is a liability. The research underpinning Leading With Vulnerability (Wiley, 2024) – drawn from over 100 CEO interviews and a DDI-partnered survey of 14,000 employees – shows that leaders who combine openness about their gaps with clear, competence-driven responses to those gaps outperform peers on trust, engagement, and team performance. It is a direct challenge to the feel-good vulnerability conversation, and it is grounded in data. The Future Leader (Wiley, 2020), winner of the CMI Management Book of the Year 2021, applied the same research discipline to the broader question of what leading through disruption actually requires. Based on interviews with over 140 CEOs at organisations including Unilever, Mastercard, and KPMG – paired with a LinkedIn-partnered survey of nearly 14,000 employees – it identified four specific mindsets and five specific skills that define readiness for leadership in uncertain conditions. Morgan is also the founder of Future of Work Leaders, a by-invitation CHRO community whose members include Johnson & Johnson, Dow, and Lego. His work has been featured in Forbes, The Wall Street Journal, the Harvard Business Review, and MIT Sloan Management Review. He hosts the Great Leadership With Jacob Morgan podcast and has been a featured guest on the Harvard Business School Managing the Future of Work series. Key speaking topics Future-ready leadership Vulnerability and trust in organisations Employee experience strategy Leadership in the age of AI Future of work Organisational culture and performance Executive development and people strategy Ideal for CHROs and CPOs navigating the gap between leadership investment and employee outcomes Senior leadership teams preparing for AI-driven workforce transformation Boards and executive committees reviewing leadership capability and succession HR and people functions building future-ready culture frameworks Audience outcomes A named framework – the Vulnerable Leader Equation – for understanding when and how vulnerability strengthens rather than undermines leadership authority The four mindsets and five skills that Morgan’s CEO research identified as defining future-ready leaders, with practical application at individual and team level A clearer model for diagnosing where employee experience is breaking down across culture, technology, and physical environment Research-grounded perspective on how AI is reshaping the leadership role – and what human capability this places at a premium Practical tools for assessing the gap between how leaders perceive their impact and how their people experience it

Why organisations work with Jeff de Kleijn Two decades inside HP and Canon across Asia Pacific and Europe, including running HP’s Large Format Printing business for APJ, gives him operating credibility with senior leaders who have lived through global restructures. Works fluently across Western systems thinking and Chinese strategic philosophy, useful for European and US executive teams navigating Asia exposure without simplifying it. Frames leadership as an operating system question, where decision rights, rhythm and supervisory clarity are the variables, not personality or style. Brings a working executive’s vantage point through his current role leading Dilaco, so the room hears a peer, not a retired commentator. Biography highlights Former General Manager, Large Format Printing Division, HP Asia Pacific and Japan. Senior executive roles at Canon across Europe and Asia. Chief Executive of Dilaco Group since 2019. Founder of Cortlandt Gulch, his leadership advisory and writing platform. Forthcoming book, Postmodern Leadership: Navigating Crises and Complexity in the Information Era. Trained in theatre and improvisation at the Bruges Conservatory of Music & Arts; works in English, Dutch and Chinese. Biography Most large organisations are still wired to push decisions up and instructions down. That structure is breaking against the speed and interdependence of the systems leaders now operate in. Jeff de Kleijn’s work begins from that mismatch, and from the specific question of how senior teams behave once they accept it. His authority on the subject is operational, not theoretical. He spent two decades in senior roles at HP and Canon, including running HP’s Large Format Printing business across Asia Pacific and Japan, before taking over Dilaco, a Belgian IT services group, in 2019. The throughline is leading commercial organisations through restructure, geographic complexity and technology shifts while the formal authority structure was always slightly behind events. He writes and advises through Cortlandt Gulch, and is finishing a book, Postmodern Leadership: Navigating Crises and Complexity in the Information Era, that sets out his core argument. Power inside large organisations has already moved from position to network connectivity. The leaders who are getting traction are the ones rebuilding their operating rhythm, supervisory cadence and decision rights around that fact, rather than working harder inside the old chart. What he brings to a room is the combination of a sitting executive’s vocabulary, exposure to both European and Asian operating cultures, and a stage discipline shaped by training in theatre at the Bruges Conservatory. Senior audiences leave with a sharper view of where their own authority architecture is misfiring, and a vocabulary for fixing it. Key speaking topics Networked and decentralised leadership Decision rights and supervisory clarity in complex organisations Leadership operating models under systemic uncertainty AI as an institutional, not technological, force Eastern and Western strategic thought in executive practice Restructuring and post-transformation leadership Ideal for Boards and executive committees redesigning how authority and decision rights operate post-restructure CEOs and group MDs of multi-region businesses with significant Asia exposure Private equity portfolio leadership teams under pressure to operate with fewer layers Transformation and strategy leads working on the leadership operating model, not just structure Audience outcomes A clearer read on where their current authority structure is the bottleneck, not the workload Specific language for separating control, coordination and supervision as distinct leadership tasks A working frame for combining Western strategic analysis with Chinese strategic thinking in real decisions A more honest internal conversation about what their organisation actually needs from its top team

Why organisations work with Jeff Speck He has translated walkability from a planning preference into a measurable argument about carbon, healthcare costs, property values and downtown economic performance, set out in Walkable City and applied in master plans for Memphis, Grand Rapids, Lowell and Tampa. His General Theory of Walkability gives mayors, developers and corporate site selectors a single framework for evaluating the trade-offs in any street, block or downtown investment. He brings both sides of the table: ten years inside Duany Plater-Zyberk shaping the New Urbanism, four years running design policy at the National Endowment for the Arts, and almost two decades leading his own consultancy advising cities and the real estate industry. Walkable City is the best-selling urban planning book written this century, and his two 2013 TED Talks have passed six million views, which means audiences arrive already familiar with the argument and ready to discuss application. The 2022 Seaside Prize, awarded previously to Jane Jacobs and Christopher Alexander, places him in a small group of figures recognised for shaping how cities are now planned. Biography highlights Principal of Speck Dempsey, the urban design consultancy he has led since 2007. Director of Design at the US National Endowment for the Arts, 2003 to 2007, where he ran the Mayors’ Institute on City Design and founded the Governors’ Institute on Community Design. Former Director of Town Planning at Duany Plater-Zyberk and Company, a ten-year tenure inside the firm at the centre of the New Urbanism movement. Author of Walkable City and Walkable City Rules; co-author of Suburban Nation and The Smart Growth Manual. FAICP, FCNU, LEED-AP, Honorary ASLA. Master of Architecture with Distinction, Harvard Graduate School of Design. 2022 Seaside Prize, an award whose previous recipients include Jane Jacobs and Christopher Alexander. Ranked among the ten most influential urbanists of all time in Planetizen’s 2023 reader poll. Biography Most arguments about downtowns get stuck on aesthetics. The serious case is economic. Jeff Speck has spent twenty years showing public officials, developers and corporate leaders that the width of a lane, the placement of a parking lot and the design of a block decide whether a city captures investment, talent and tax base, or quietly loses it. Walkable City, published in 2012, set out the General Theory of Walkability and the ten-step process Speck uses to apply it. It became the best-selling urban planning book written this century, and his two 2013 TED Talks have since passed six million views. Walkable City Rules followed in 2018 as the operating manual for practitioners. The argument is built on three decades inside the work. Ten years as Director of Town Planning at Duany Plater-Zyberk and Company, the firm at the centre of the New Urbanism movement. Four years running design at the US National Endowment for the Arts, where he oversaw the Mayors’ Institute on City Design and created the Governors’ Institute on Community Design. Almost two decades leading Speck Dempsey on master plans and street designs for cities including Memphis, Grand Rapids, Lowell and Tampa. The 2022 Seaside Prize, awarded previously to Jane Jacobs and Christopher Alexander, recognises the small group of figures whose work has changed how American cities are now planned. For boards, mayors and developers wrestling with the future of downtown, Speck is the rare adviser who can move between climate strategy, real estate economics and the design of a single intersection without losing the thread. Key speaking topics Walkable cities and downtown economic performance The General Theory of Walkability Street design and the public realm New Urbanism and smart growth Cities, climate and public health economics Downtown revitalisation and real estate investment Transportation policy and the future of the car Ideal for Mayors, city managers, planning directors and downtown development authorities Real estate developers, REITs and corporate site selectors making place-based investment decisions Sustainability, ESG and climate leads in organisations linking property and emissions strategy Boards and senior teams in retail, hospitality and mixed-use real estate Audience outcomes A working definition of walkability as four conditions a street must meet, applicable to any block under review The economic case for walkable places, expressed in terms of property values, retail performance, healthcare costs and carbon A ten-step sequence for prioritising downtown investments when the budget will fund a fraction of what is on the wishlist A clear view of the trade-offs between car capacity, street life and downtown tax base, with named examples of cities that have got it right and wrong A shared vocabulary between planners, developers, finance teams and elected officials for the next set of decisions

Why organisations work with Jim Hagemann Snabe He has chaired transformation programmes at Siemens AG and A.P. Møller-Mærsk simultaneously – two of Europe’s most scrutinized industrial reinventions. That makes him a peer reference for boards, not a consultant’s interpretation of what transformation requires. The Dreams and Details framework is a published, practitioner-tested model for holding ambitious organizational direction and disciplined operational execution at the same time. Named Leadership Book of the Year by Lederne, Denmark’s largest leadership organization, it gives leadership teams a common language that survives the boardroom. His decision-making at Maersk included committing the world’s largest container shipping company to a net-zero target from a position of board conviction, not regulatory compliance. For boards navigating ESG commitments under shareholder and market pressure, that precedent is directly relevant. While Co-CEO of SAP, he and Bill McDermott ranked #2 on Glassdoor’s global CEO list with a 99% employee approval rating – while doubling the company’s value. His case that transformation and organizational trust are compatible is backed by a verifiable outcome, not a principle. He holds board-level technology exposure (SAP, C3.ai) and industrial governance leadership (Siemens, Maersk, Allianz) within the same career. Few active board chairs can speak across both sides of the digital transformation argument with equal authority. Biography highlights Chairman of the Supervisory Board of Siemens AG since 2018; Supervisory Board member since 2013 Co-CEO of SAP AG (2010-2014) alongside Bill McDermott; SAP doubled its market value during their tenure Former Chairman of the Board of Directors, A.P. Møller-Mærsk (2017-2022) Member of the World Economic Forum Board of Trustees since 2014; regular contributor to WEF Agenda on AI, digital transformation, and decarbonization Recipient of the Academy of International Business International Executive of the Year Award (2019) Adjunct Professor at Copenhagen Business School (since 2016); teaches leadership, responsible business, and change management Co-author of three books: Dreams and Details (named Leadership Book of the Year, Lederne), Tech for Life (WEF Book Club selection, 2020), and Reinvention from the Boardroom Biography Most organizations find that past success becomes the biggest obstacle to future relevance. Optimizing what already works crowds out the investment and attention needed to build what must come next. Jim Hagemann Snabe, Chairman of Siemens AG and former Co-CEO of SAP, has navigated that tension at the top of some of Europe’s most consequential enterprises for three decades. His co-authored leadership model, Dreams and Details, argues that organizational reinvention requires two things held simultaneously. The first is an inspiring direction – an organizational dream that sets ambition without prescribing a fixed path – that empowers people to find the best route. The second is the operational capability to reach it. Named Leadership Book of the Year by Lederne, Denmark’s largest professional leadership organization, the framework is now embedded in executive programmes run by the Idonea academy and used by major European corporations. As board chairman of A.P. Møller-Mærsk from 2017 to 2022, he was a central figure in the company’s commitment to net-zero shipping – a decision made from governance conviction before regulatory timelines made it obligatory. At Siemens, he chairs a supervisory board responsible for a business spanning energy infrastructure, manufacturing, and healthcare, with revenues exceeding €78 billion. This combination – industrial, logistics, and technology governance, held from direct fiduciary responsibility – is rare among active board chairs. His three co-authored books – Dreams and Details, Tech for Life, and Reinvention from the Boardroom – trace a consistent argument: governance structures must evolve alongside the businesses they oversee. Tech for Life was selected as a World Economic Forum Book Club title in 2020. As a WEF Board of Trustees member and Adjunct Professor at Copenhagen Business School, his ongoing work on AI and decarbonization connects directly with the organizations navigating both. Key speaking topics Corporate governance and board-level reinvention Leadership frameworks for organizational transformation Digital transformation at industrial scale Decarbonization as a strategic leadership challenge Responsible AI and technology governance Stakeholder capitalism and the purpose of business Ideal for Supervisory board members and board directors facing digital or sustainability transformation mandates CEOs and executive leadership teams of large industrial, energy, or technology enterprises Chief Strategy Officers and transformation leads designing reinvention programmes for complex organizations Global leadership and governance forums convening board-level audiences on industrial transformation Audience outcomes A named framework – Dreams and Details – for approaching organizational reinvention without dismantling current performance, applicable at both board and executive level Board-level perspective on how governance structures can actively enable transformation rather than constrain it Practical framing of decarbonization and digital change as strategic leadership priorities rather than compliance exercises Insight into how parallel transformation mandates – technology and sustainability – can be sequenced and governed simultaneously at board level Greater clarity on the difference between managing against a plan and leading toward an inspiring organizational direction that unlocks human potential

Why organisations work with Kimberly Bryant She built Black Girls CODE from a single San Francisco workshop into an organisation that reached more than 100,000 students across the US and South Africa, which gives her concrete authority on what scales in early-career technical pipeline work and what does not. Her current platform, the Black Innovation Lab at Ascend Ventures, puts her in active deal flow with founders working in AI, climate, healthcare, and femtech, so her view of inclusive innovation is grounded in capital decisions, not advocacy. The Black Girlboss Paradox is her own framework for the specific leadership progression problem Black women hit at senior levels, and it gives audiences a usable concept rather than a general DEI message. A 20-plus year engineering career at Genentech, Novartis, Merck, and Pfizer means she can hold a serious conversation with technical leaders about pipeline, R&D culture, and progression in regulated, complex organisations. Recognition by the Obama White House as a Champion of Change for Tech Inclusion and a Smithsonian American Ingenuity Award places her in a small group of named, vetted voices on this subject for senior audiences. Biography highlights Founder, Black Girls CODE (2011), reaching more than 100,000 students across the US and South Africa. Founder and CEO, Black Innovation Lab at Ascend Ventures Tech, based in Memphis on the historic Griggs College campus, investing in Black founders in AI, climate, healthcare, and femtech. White House Champion of Change for Tech Inclusion, 2013. Smithsonian Magazine American Ingenuity Award for Social Progress, 2014. BE Electrical Engineering, Vanderbilt University, 1989. Twenty-plus year career in engineering leadership roles at Genentech, Novartis, Merck, and Pfizer. Forthcoming book, Ascending: Black Women and the Paradox of Power, Tiny Reparations Books / Penguin Random House, autumn 2027. Biography In 2011 a Memphis-born electrical engineer ran a coding workshop for fourteen girls in San Francisco because her own daughter could not find a class that looked like her. The workshop became Black Girls CODE. Inside a decade it had reached more than 100,000 students across the US and South Africa, with Smithsonian and White House recognition attached. Kimberly Bryant came to that work after twenty years as an engineering manager inside Genentech, Novartis, Merck, and Pfizer. That matters for buyers, because her view of inclusion is shaped by R&D budgets, validation cycles, and Fortune 100 promotion ladders, not by the language of advocacy alone. Her current platform, the Black Innovation Lab at Ascend Ventures Tech, is based on the historic Griggs College campus in her hometown of Memphis. The fund writes cheques into Black-led companies in AI, climate, healthcare, and femtech, which keeps her thesis on inclusive innovation tied to live capital decisions. The framework she now brings to senior audiences is the Black Girlboss Paradox: the structural reason Black women who reach the threshold of executive power encounter heightened scrutiny, narrower capital access, and confinement to lower-leverage roles. It is also the subject of her forthcoming book, Ascending: Black Women and the Paradox of Power, from Tiny Reparations Books at Penguin Random House, due in autumn 2027. Key speaking topics Institutional accountability in leadership Inclusive innovation and venture capital Founder journeys and entrepreneurship at scale Black women’s leadership progression and the Black Girlboss Paradox Organisational design and who holds power Inclusive AI development and AI for social impact Ideal for CHROs and chief diversity officers responsible for moving senior representation, not just hiring numbers Boards and executive teams reviewing the credibility of their inclusion strategy Heads of innovation, R&D, and venture units allocating capital to underrepresented founders Women in leadership programmes, particularly those focused on senior progression for women of colour Audience outcomes A clear, named framework, the Black Girlboss Paradox, for the leadership-progression problem that generic DEI language misses A practitioner view of what scales in tech-equity work, drawn from running an organisation that reached 100,000 students Specific signals to apply when assessing inclusive innovation strategies, sourced from active venture practice A re-set on the difference between access initiatives and structural change in promotion, capital, and culture

Why organisations work with Lynda Gratton A research base CHROs cannot replicate in-house: the Future of Work Research Consortium has run for over a decade with executives from more than 60 companies, generating comparative evidence on what is actually working in hybrid, skills and workforce design. Co-author of The 100-Year Life with economist Andrew Scott, the book that reframed longevity as a workforce and strategy issue and was shortlisted for the FT Business Book of the Year. Practical playbook for hybrid: her HBR cover piece How to Do Hybrid Right and Redesigning Work give leadership teams a four-lens method (jobs, employee preferences, projects, inclusion) rather than a slogan. Policy-grade credibility: co-chair of the WEF Global Future Council on Work, Wages and Job Creation, and adviser to the Japanese Prime Minister’s council on a 100-year-life society. Thinkers50 Hall of Fame member, which signals to a board that the perspective in the room has been independently judged against a global field over more than a decade. Biography highlights Professor of Management Practice in Organisational Behaviour, London Business School. Founder of HSM Advisory and the Future of Work Research Consortium, working with executives from more than 60 companies. Author and co-author of ten books, including The 100-Year Life (with Andrew Scott), Redesigning Work, The Shift, Glow and Hot Spots. Thinkers50 Hall of Fame inductee; long-running presence in the Thinkers50 ranking since 2011. Co-chair, WEF Global Future Council on Work, Wages and Job Creation; former chair of the WEF Council on Leadership. Regular contributor to Harvard Business Review, MIT Sloan Management Review, Financial Times and The Times. Biography Most large organisations are running 2025 strategies on a workforce model designed for 2015. Roles, careers and contracts assumed predictable lifespans, fixed locations and a clear line between work and the rest of life. None of those assumptions hold, and the cost of pretending they do shows up in attrition, productivity disputes and stalled transformation programmes. This is the territory Lynda Gratton has worked in for more than two decades from London Business School, where she is Professor of Management Practice in Organisational Behaviour. Through HSM Advisory and the Future of Work Research Consortium she founded in 2009, she has built a continuous comparative dataset on how more than sixty global companies are redesigning jobs, hybrid arrangements and skills, and what separates the redesigns that hold from the ones that quietly revert. Her books anchor the argument. The 100-Year Life, written with economist Andrew Scott, became a bestseller in Japan and was shortlisted for the FT Business Book of the Year, reframing longevity as a strategic issue for governments and employers, not a personal finance question. Redesigning Work translates the same rigour into a four-lens method for hybrid: jobs and tasks, employee preferences, projects and workflows, inclusion and fairness. Her Harvard Business Review cover piece How to Do Hybrid Right and her ongoing MIT Sloan Management Review column put that method into the hands of operators. Boards engage her when they need to move past slogan-level answers on hybrid, skills and longevity. Her co-chairmanship of the WEF Global Future Council on Work, Wages and Job Creation, and her advisory work with the Japanese Prime Minister’s office on a 100-year-life society, are evidence that the same frameworks travel from a single CHRO conversation to national policy. Key speaking topics Future of work and hybrid organisational design Redesigning jobs, careers and skills for longer working lives The 100-year life and longevity as a workforce strategy Workforce transformation in large, complex organisations Hybrid work productivity, fairness and inclusion Leadership in the post-pandemic operating model Talent, retention and the changing employee contract Ideal for CHROs and chief people officers leading hybrid, skills and workforce redesigns. CEOs and executive committees stress-testing their operating model against longer careers and tighter talent markets. Boards and remuneration committees confronting longevity, retention and multi-generational workforce questions. Government, public-sector and policy audiences working on labour market and ageing-society agendas. Audience outcomes A clear method for redesigning hybrid work across jobs, employee preferences, projects and inclusion, drawn from her HBR and MIT Sloan research. A sharper read on what longevity does to careers, learning and talent pipelines, grounded in The 100-Year Life evidence base. Comparative benchmarks from the Future of Work Consortium on what more than sixty global companies are doing on hybrid, skills and workforce design. A board-ready language for distinguishing surface adjustments from genuine workforce redesign. Concrete prompts for the next ninety days of CHRO and ExCo workforce decisions.

Why organisations work with Maya Townsend She brings organisation network analysis into the room as a working tool, not a slide. Leaders leave knowing which specific people inside their business carry influence that the org chart hides. She has co-edited the OD Network’s Handbook for Strategic HR (AMACOM, 2012), giving her work a peer-reviewed foundation that most change speakers cannot point to. She advises Gartner on change management and organisation network practice, which means her frameworks have been pressure-tested with the analyst body that many of her clients buy research from. She is one of three US-certified Lewis Method of Deep Democracy trainers, so when polarised teams are stuck on a decision she has a specific method for moving them, not a general facilitation style. She works the seam between strategy and adoption. Clients booking her are usually past the point of needing a diagnosis and want someone who can name the next intervention. Biography highlights Founder and lead consultant, Partnering Resources, an organisation development practice focused on networks, collaboration, and change. Co-editor, Handbook for Strategic HR: Best Practices in Organization Development from the OD Network (AMACOM, 2012). Chapter author, “Organization Network Dynamics and Analysis,” in the NTL Handbook of Organization Development and Change. Adviser to Gartner on change management and organisation network practice. Contributor to strategy+business, People + Strategy, Nonprofit Quarterly, CIO, and Inc.com. MS in Organization Development (with distinction), American University / NTL Institute; certified Lewis Method of Deep Democracy trainer, one of three in the United States. Biography Every large organisation has two structures. There is the one on the chart, and there is the network of relationships that actually moves information, decisions, and trust. Townsend’s work starts from the second one. She runs Partnering Resources, the change and organisation development practice she founded, where she uses organisation network analysis to show leaders the brokers, connectors, and quiet experts their formal hierarchy hides. The diagnosis is concrete: specific names, specific gaps, specific places where a transformation is going to fail unless someone intervenes. The intellectual base behind this work is unusually deep for a speaker in her field. She co-edited the OD Network’s Handbook for Strategic HR with AMACOM, contributed the chapter on network dynamics to the NTL Handbook of Organization Development and Change, and writes regularly for strategy+business, People + Strategy, and CIO. Gartner uses her as an adviser on change management and network practice. What that produces in a keynote setting is a practitioner who can move from the science of how organisations actually behave to the next concrete move a leadership team should make on Monday morning. She has presented at Gartner and Inc. 500 or 5000 events, taught networked leadership at Boston University and Northeastern, and is one of three Lewis Method of Deep Democracy trainers certified in the United States, which she draws on when teams are polarised and stuck. Key speaking topics Organisation network analysis Change leadership in complex systems Collaboration across silos and ecosystems Conflict and polarisation in leadership teams Talent and influence mapping Strategy adoption and organisational resilience Ideal for CEOs and transformation leads landing a strategy that depends on cross-functional adoption. Heads of strategy, OD, and change running enterprise change programmes that have stalled at the middle. Senior HR and talent leaders identifying who actually carries influence in a high-potential population. Leadership teams stuck on a polarised decision and looking for a method, not a facilitation pep talk. Audience outcomes A working picture of the informal networks inside their own organisation, and where those networks are blocking or accelerating strategy. Specific moves to identify the brokers and connectors who decide whether a change effort lands. A sharper read on why past change programmes stalled, anchored in network evidence rather than personality. A method for engaging conflict in leadership teams that turns disagreement into a decision rather than a stalemate.

Why organisations work with Michael Wade He runs IMD’s AI Maturity Index, which evaluates the 300 largest companies in the Forbes Global 2000 on how they have actually embedded AI across executive support, infrastructure, operations, workforce and ethics. The data behind it gives him a view of corporate AI adoption that is not available to the wider speaker market. The Digital Vortex framework, introduced in his 2017 Axiom Business Book Award winner and updated through IMD’s ongoing research, gives strategy teams a way to map how fast each industry is being pulled toward digital disruption. His books work as operating manuals. Hacking Digital and Orchestrating Transformation give boards and Chief Digital Officers structured playbooks for sequencing change, drawn from custom programmes with Vodafone, AXA, Credit Suisse, Nestle and Cartier. He founded and directs Leading Digital and AI Transformation at IMD, Europe’s first and largest executive programme on digital and AI. Many of the leaders setting the agenda inside their own boards have already been through his classroom. Biography highlights Professor of Strategy and Digital at IMD Business School in Lausanne and holder of the TONOMUS Professorship in Digital and AI Transformation Director of IMD’s TONOMUS Global Center for Digital and AI Transformation, which publishes the annual AI Maturity Index of the largest companies in the Forbes Global 2000 Co-author of Digital Vortex (winner of the 2017 Axiom Business Book Award), Orchestrating Transformation, Hacking Digital, ALIEN Thinking, Twin Transformation and GAIN: Demystifying GenAI Published in Harvard Business Review, MIT Sloan Management Review, MIS Quarterly and Strategic Management Journal; regular contributor to Fortune and Forbes Inducted into the Swiss Digital Shapers Hall of Fame in 2021 by Bilanz, Handelszeitung, Le Temps and Digitalswitzerland; named one of Switzerland’s top 10 digital thought leaders in 2016, 2017 and 2020 Hosts the IMD podcasts Management Under the Microscope and Mike & Amit Talk Tech; has designed custom executive programmes for Vodafone, AXA, Credit Suisse, Nestle, Cartier and others Biography Most digital and AI transformations do not fail at the technology layer. Research at IMD puts the failure rate around 87%, and the bottleneck almost always sits elsewhere. It is in the gap between the system that has been bought and the operating model that has to absorb it. Wade has spent two decades inside that gap. He is Professor of Strategy and Digital at IMD Business School in Lausanne, where he holds the TONOMUS Professorship and directs the school’s Global Center for Digital and AI Transformation. The Center’s AI Maturity Index ranks the 300 largest companies in the Forbes Global 2000 on how they have embedded AI in production. It is one of the few public benchmarks that separates companies running AI at scale from those still in pilot. Digital Vortex, the 2017 Axiom Business Book Award winner, gave executives a way to measure how fast their industry was being pulled toward digital disruption. Orchestrating Transformation and Hacking Digital followed with playbooks for what to do once that velocity is clear. Twin Transformation and GAIN, both published in 2025, extend the same discipline into AI and sustainability. The pattern is consistent: books written for the executive who has to deliver the change. In 2021, the Swiss media consortium Bilanz, Handelszeitung, Le Temps and Digitalswitzerland inducted him into its Digital Shapers Hall of Fame. He had been named one of Switzerland’s top 10 digital thought leaders three times before that. Boards still book him because he has taught their peers and run custom programmes for companies they benchmark against, including Vodafone, AXA, Credit Suisse and Nestle. Key speaking topics Digital and AI transformation Enterprise AI adoption at scale Industry disruption and competitive strategy The AI-augmented executive Innovation and breakthrough thinking Organisational agility and resilience Ideal for Boards and executive committees overseeing digital and AI strategy Chief Digital Officers and Chief AI Officers responsible for end-to-end transformation CEOs and senior leadership teams making capital allocation decisions on AI and technology Strategy and innovation leaders inside companies that are mid-transformation and need to course-correct Audience outcomes A specific read on where their organisation sits on the AI maturity dimensions, and what separates companies running AI in production from those still in pilot A working language for the gap between digital ambition and execution that boards and senior leaders can use in their own conversations A revised view of which industries are most exposed to digital disruption, and where defensive strategy and offensive moves should sit in the response A way to frame AI investment as an organisational change problem, with the operating model and leadership decisions as the binding constraint