Jay Baer Speaker

Jay Baer

World-renowned expert and inspirational speaker on marketing, word of mouth and customer service

Jay Baer: Biography highlights

Jay Baer is a New York Times best-selling author. He has also started five multi-million dollar companies and consults for some of the largest global brands.

Known for:


Languages spoken:


Full biography of Jay Baer

About Jay Baer

As a keynote speaker, he engages with his audience drawing on this experience to deliver massively relevant and highly customised presentations that help people to grow their businesses by consistently exceeding customer expectations.

He is the author of five best-selling books including “Hug Your Haters” and “Youtility: Why Smart Marketing is About Help not Help.”

Jay is the founder of Convince & Convert which is a strategy consulting company that helps prominent organisations to gain and retain more customers through the smart intersection of technology, social media and customer service.

He has been named one of the world’s top influencers of Chief Marketing Officers, small business owners, B2B marketers and digital marketers. He has also be named as one of the top customer service thought leaders on the planet.

Speaking and presenting

As a keynote speaker, Jay provides insights about how to use technology to gain an unfair marketing and customer service advantage.

He engages and helps his audiences to rethink their approach to marketing and customer service. Jay helps them gain more customers and keep those they’ve already got. He has given hundreds of insightful, humorous presentations to large audiences around the world.

Jay is a renowned business strategist and also an in-demand emcee and event host. He is also an active venture capitalist and technology advisor.

Since 1994, he has consulted with over 700 organisations including Caterpillar, Nike, The United Nations and 32 FORTUNE 500 companies.

Jay is frequently featured in the press for digital marketing, social media and consumer technology trends. His recent appearances include CNBC, USA Today, AdAge, MSNBC, Fast Company Magazine, The New York Times, Forbes Magazine, Vanity Fair Magazine, The Boston Globe, NPR, CBC, CNBC, and Inc. Magazine.

He is also the host of the popular Social Pros podcast which was named the best marketing podcast in the 2015 Content Marketing Awards.

Show more

Available for:

After Dinner Engagement
Moderating and Emcee

Watch Jay in action

1/3 videos
Jay Baer Marketing and Customer Service Keynote Speaker - Trailer
Jay Baer Marketing and Customer Service Keynote Speaker - Trailer
Jay Baer Hug Your Haters - full presentation
Jay Baer Hug Your Haters - full presentation
Handcuffed at the World Series - Keynote Speech Excerpt from Jay Baer
Handcuffed at the World Series - Keynote Speech Excerpt from Jay Baer
Professional Convention Management Association

Jay's on-stage delivery and customization for our audience was the most impressive speaker experience I have ever had.'

Deborah Sexton
former CEO
State of Vermont

'Jay is a change agent; his informative, engaging presentation empowers his audience to 'be social' with practical tips that are as memorable and distinct as he is. Jay's ideas are sharp, his 'can do' style is infectious, and best of all, his presentation is customized to his audience, with 'use-it-tomorrow' information, relevant examples and case studies.'

Kathleen Murphy
Ecsell Institute

'Jay is a powerful presenter. He not only positively affected our members, but as a result of his presentation, our own organisation completely changed our approach to marketing.'

Bill Eckstrom

'Jay was the host for three days at our global IBM conference and he was fantastic. He was very well prepared and turned a good event into an excellent event.'

Matt Stryker
Global Marketing
World Champion Public Speaker

'There are some speakers that are great on stage, some that have amazing and relevant content, a very small handful who actually share something that will shift our entire business strategy, and very very few who impress me as having all the above, Jay is that guy.'

Rory Vaden

'Jay Baer's keynote had me thinking for days. It was the most helpful presentation I've ever sat in on in my career.'

Deb Ng
Manager of Events

Jay's speaking topics

Check Jay Baer's availability

To enquire about booking Jay Baer, email info@speakersassociates.com or complete this form.

Check Availability


Your event

Your budget

Other speakers and topics


Would you like to receive our free monthly speaker bulletin?