Digital transformation speakers

Why organisations work with Louise Laing She has run the operating model she now sells advice on. As CEO of Shrimps she grew revenue by 240% and brought the business into positive EBITDA within three years, with senior prior roles at Burberry and Reiss in sourcing, development and supply chain. PhygitalTwin and Phygen give her a working technical view of how AI compresses pattern engineering and digital-to-physical production, not a consultant’s overview of the field. She translates between creative directors, production heads and technology teams. Heritage fashion businesses lose months because those three functions speak different languages; she has worked inside all three. Recode the Curriculum, the foundation she leads, gives her a credible voice on closing the technology confidence gap among young women, which connects her commercial work to a wider workforce question senior buyers care about. Biography highlights Founder, PhygitalTwin (2022), an AI platform converting 3D designs into game-ready digital assets and production-ready physical files. Founder, Phygen, AI-native pattern engineering platform. Former CEO, Shrimps (London fashion brand). Drove 240% revenue growth and positive EBITDA within three years. Senior leadership roles previously held at Burberry and Reiss, in sourcing, product development and supply chain. Founder, Recode the Curriculum, a foundation supporting girls into technology and entrepreneurship. Speaker at the World Economic Forum, Davos (January 2024, Phygital Wednesday with CV Labs and Phygicode). Contributor to The Interline. Biography Pattern engineering is the part of the fashion supply chain almost no one outside the industry sees. It is also where six to eight weeks of every new garment is spent. Louise Laing has built her last decade of work around the question of what happens when that cycle collapses to hours. PhygitalTwin, the company she founded in 2022, is an AI SaaS platform that converts a single 3D design into two commercial outputs: a rigged, game-ready digital skin and a print-ready file for physical merchandise. Phygen, a parallel venture, automates the pattern, grading and tech-pack work that traditionally sits between designer and factory. Both are built on a thesis she has lived inside: fashion’s waste problem is structural, and the solution sits in the production model rather than the marketing one. Before founding either company, she ran a fashion business. As CEO of Shrimps she grew revenue by 240% and took the company into positive EBITDA within three years, while protecting the brand’s creative identity. Earlier senior roles at Burberry and Reiss gave her direct operational experience of sourcing, product development and supply chain at scale, which is the operating context most heritage brands now have to redesign. Her wider work includes Recode the Curriculum, a foundation introducing girls to technology as a creative and entrepreneurial pathway. She has spoken at the World Economic Forum in Davos and writes for The Interline on fashion, gaming and brand strategy in virtual environments. Key speaking topics AI in fashion design and product development 3D and on-demand production Phygital fashion and the digital-to-physical product chain Supply chain optimisation in heritage and emerging brands Sustainability through production model redesign Entrepreneurship and scaling a fashion business Women and girls in technology Ideal for Boards and executive teams in fashion, retail and consumer brands considering operational redesign around AI. Heads of product, sourcing and supply chain looking for a working view of digital-to-physical workflows. Innovation, transformation and digital leaders in adjacent industries (consumer goods, luxury, sportswear) studying fashion as a sector ahead on phygital. Programme leads building gender-balanced technology talent pipelines. Audience outcomes A clearer operating picture of where AI compresses real cost and time in product development. Specific examples of how 3D, on-demand and digital twin technology change unit economics in a brand business. A view of phygital fashion as a commercial category, with the brand and IP questions it raises. An entrepreneur’s perspective on running a creative business through an operational reinvention.

Why organisations work with Lucy Hitchcock She has done the thing she talks about. Partner in Wine went from a lockdown side project to stockists at Selfridges, Liberty London, Oliver Bonas and Urban Outfitters, with a TikTok video that drove a single-day sales lift of 1,700%. She runs the agency, Sassy Digital, that supports the playbook. Marketing teams get a practitioner view of Shopify, e-commerce design and short-form video, not a keynote abstraction of them. Her recognition is concrete and named: Telegraph and NatWest 100 Female Entrepreneurs to Watch, plus inclusion in TikTok’s Year on TikTok 2021 list. She is one of the few UK speakers who can explain how a viral moment converts into a buyer meeting at Selfridges, and what the operations behind that conversion actually look like. Biography highlights Founder of Sassy Digital, a Shopify and Squarespace digital marketing and e-commerce agency. Founder of Partner in Wine, stocked at Selfridges, Liberty London, Oliver Bonas and Urban Outfitters. Named to the Telegraph and NatWest 100 Female Entrepreneurs to Watch list. Featured in TikTok’s Year on TikTok 2021 following a viral product launch video. Host of The Winging It Podcast, a business and entrepreneurship show produced by Sassy Digital. Featured by BBC News, Business Insider, Mail Online and The Sun on her business growth story. Biography A warm glass of wine in a London park during lockdown is an unlikely starting point for a consumer brand that ends up on the shelves at Selfridges and Liberty London. Partner in Wine, the insulated wine bottle business Lucy Hitchcock launched in 2020, took that path inside eighteen months. A single TikTok video in March 2021 drove half a million views in twelve hours and a 1,700% spike in same-day sales. The reason this matters to a commercial audience is not the virality. It is the conversion. Most brands that go viral do not end up with a buyer meeting at a flagship retailer; Hitchcock did, and then repeated it with Oliver Bonas, Urban Outfitters and Liberty. The growth was bootstrapped, run from her parents’ house in the early months, and underwritten by the agency she had already built. That agency is Sassy Digital, which she founded at 23 to help small consumer businesses with branding, Shopify builds and e-commerce design. Working both sides of the table, founder and agency operator, gives her an unusual view of where short-form social actually breaks down for product brands and where the operations have to catch up. Recognition followed the work. Hitchcock was named to the Telegraph and NatWest 100 Female Entrepreneurs to Watch list, and Partner in Wine was featured in TikTok’s Year on TikTok 2021. She hosts The Winging It Podcast, where she interviews other founders on what they actually did, not what they wish they had. Key speaking topics Direct-to-consumer brand building Short-form social and TikTok for product growth Bootstrapped e-commerce scaling Retail distribution and buyer conversion Female founder journey Digital marketing for small business Ideal for Founders and CMOs of consumer and DTC brands Marketing leaders responsible for organic social and content Retail buyer and merchandising audiences exploring emerging brands Entrepreneurship programmes and female founder networks Audience outcomes A practitioner view of how a single piece of organic content converts into retail distribution. Specific operational lessons from scaling a bootstrapped consumer brand from kitchen-table launch to Selfridges shelf. A clearer read on what actually drives short-form social performance for product, versus what looks good on a deck. A founder’s account of the unglamorous mechanics behind a viral moment: stock, fulfilment, cash, buyer outreach.

Why organisations work with Maher Mezher He holds a patent on the Innovators Process, a four-phase method filed across multiple jurisdictions, and uses it as the operating system inside the workshops he runs. His credibility is built on shipped products, not models on paper. The Fertility Loan he created in retail banking is a teaching case in Philip Kotler’s Principles of Marketing. He works in the languages and industries where innovation is hardest to land: regulated banking, telecom and pharma across the Middle East and Europe. He brings a tool stack, not just a talk. The Innovators Tool app, Innovators Habits and Become an INNOVATOR methodology give teams something to use the day after the keynote. He sits inside the regional innovation infrastructure, including Georgetown University in Qatar’s executive education and Qatar Foundation’s Stars of Science programme. Biography highlights Founder of Innovators League, a consulting and training firm focused on installing innovation capability inside large organisations. Inventor of the Innovators Process, a four-phase innovation method protected by patent filings. Creator of the Innovators Tool, an app for guiding teams from idea to commercial concept. Faculty for Leading Change through Innovation at Georgetown University in Qatar Executive Education. Mentor at Stars of Science, the Qatar Foundation pan-Arab innovation programme. Originator of the Fertility Loan, a retail banking product cited as a case study in Philip Kotler’s Principles of Marketing. Biography Most innovation programmes fail at the same point. Ideas are generated, pilots are funded, and then the work stalls between the lab and the line. Maher Mezher built his career on closing that gap, first as a banker shipping products, then as the operator of a method designed to make innovation behave like a managed process. His starting move was the Fertility Loan, a retail banking product he created that ran into a real customer need rather than a marketing brief. It later appeared as a case in Philip Kotler’s Principles of Marketing, which is the kind of citation that signals practitioner credibility rather than academic positioning. From that base he built Innovators League, the consulting firm through which he now works with banks, telcos, pharma companies and government bodies. The intellectual core is the Innovators Process, a patented four-phase method, supported by the Innovators Tool app and the Become an INNOVATOR methodology used inside client workshops. He sits inside the region’s innovation infrastructure as much as he speaks at it: faculty for Georgetown University in Qatar’s executive education on leading change through innovation, and a mentor on Stars of Science, the Qatar Foundation programme that backs Arab inventors. That mix of patent holder, product builder and teacher is what large organisations book him for. Key speaking topics Structured innovation process Innovation capability inside regulated industries Digital leadership and AI for non-technical leaders Creative leadership under uncertainty Innovator habits and behaviour change Product and business model innovation Innovation in financial services Ideal for CEOs and innovation leads in banks, telcos and pharma planning a multi-year innovation programme Heads of product and transformation responsible for moving concepts to launch Executive education and leadership academies in the Middle East and Europe Government and sovereign innovation bodies building national capability Audience outcomes A working understanding of the four phases of the Innovators Process and where their organisation breaks them A vocabulary for separating ideas, concepts and innovations, so teams stop conflating activity with progress Concrete examples of innovations that shipped in regulated industries, with the trade-offs named A method and tool set leaders can put into rotation the week after the session A sharper read on which innovation behaviours to hire for and which to coach

Why organisations work with Manisha Tank Five years hosting the Singapore Fintech Festival, the largest fintech gathering in Asia, gives her live editorial command of a 7,000-seat stage and a working knowledge of the sector’s senior players. A 25-year anchoring career across Reuters Television, BBC News and CNN International means she interviews from a position of subject fluency, not a script. She has put questions to CEOs, founders, policymakers and heads of state on live broadcast television. She moderates the Milken Institute Asia Summit and hosted Earthshot+ during The Earthshot Prize week in Singapore in 2023. Both events demand a host who can move between climate finance, technology and policy in the same panel without losing the room. She produces and hosts long-form branded podcast series for Standard Chartered CCIB and Accenture, so corporate communications teams are buying a known editorial product, not an unknown. Based in Singapore. A buyer running a regional summit in Asia gets a host who understands the regulatory, political and capital context their senior speakers actually operate in. Biography highlights 25-plus years as an international broadcast journalist for Reuters Television, BBC News and CNN International. Former anchor of CNN’s News Stream from Hong Kong (Asian TV Awards, Best TV News Programme) and Talk Asia. Host of the Singapore Fintech Festival for five consecutive years. Moderator at the Milken Institute Asia Summit and host of Earthshot+ at The Earthshot Prize Singapore 2023. Host of the podcast Tank Talks Asia, and producer of corporate podcast series for Standard Chartered CCIB and Accenture. Winner, Summerson Goodacre and Daily Telegraph Wealth Management Award for Best Industry Commentator, 2007. Read Philosophy, Politics and Economics at the University of Oxford. Biography Running a senior conference stage is a different craft from delivering a keynote on it. The host sets the editorial pace, frames the question the panel is actually there to answer, and decides when to press a CEO and when to move on. Get it wrong and a marquee event reads as flat. Get it right and the room produces the material that gets quoted for the rest of the year. That is the work Manisha Tank has done for two and a half decades. She spent the formative part of her career as a financial news reporter for Reuters Television, posted to New York to cover the Nasdaq and the NYSE in the late 1990s, then anchored business and main news bulletins for BBC News in London. She joined CNN International in the mid 2000s and fronted News Stream from Hong Kong, which won Best TV News Programme at the Asian TV Awards, and the long-form interview series Talk Asia. Now based in Singapore, she has built a second career as the editorial host of the region’s most senior business stages. Five consecutive years at the Singapore Fintech Festival. Recurring moderation work at the Milken Institute Asia Summit. Host of Earthshot+ at The Earthshot Prize week in Singapore in November 2023, the investor-facing day of Prince William’s climate prize. She produces and hosts long-form branded podcast series for Standard Chartered CCIB and Accenture, and her own podcast, Tank Talks Asia, interviews senior figures from across the region. Her subject anchors are fintech, financial inclusion, sustainability and digital transformation. Her award for Best Industry Commentator from the Daily Telegraph and Summerson Goodacre dates back to 2007. The continuity is the craft itself: she remains one of the few hosts in Asia who can hold a CEO panel, a head-of-state interview and a climate finance session in the same programme without losing the room. Key speaking topics Conference hosting and main-stage moderation Panel moderation for senior leadership audiences Fintech and financial inclusion in Asia Net zero transition finance and sustainability Digital transformation and emerging technologies Corporate podcast hosting and branded audio Ideal for Senior business and finance summits in Asia that need an experienced editorial host on the main stage. CEO-level panel sessions on fintech, sustainability or digital transformation where the moderator needs to push without breaking the room. Corporate communications and marketing leads commissioning long-form branded podcast series with a recognisable broadcaster. Investor days, awards nights and after-dinner programmes that require an emcee with broadcast pedigree. Audience outcomes A programme that runs to time, with sessions that end on the question the audience came to hear answered. Panels that get past prepared talking points, because the moderator knows the subject and the speakers. A senior audience that stays in the room for the second half of the day. A set of session clips and quotes the marketing team can use long after the event.

Why organisations work with Mara Balestrini Her governance frameworks are not conceptual – the Bristol Approach and the City Commons Framework (published at ACM CHI 2017) were developed with real institutions, in real urban systems, and have influenced urban data policy beyond their original contexts. Organisations get tested models, not white papers. She has operated at the level of national AI policy, serving as cabinet advisor to Spain’s Secretary of State for Digitalization and AI. That gives her a direct, non-theoretical understanding of how regulatory and governance frameworks are made – and where they typically fall short. Her tenure leading digital transformation and responsible AI at IDB Lab, including the fAIr LAC+ initiative, means she has applied these frameworks inside a multilateral institution managing large-scale technology programmes across 23 countries. The challenges she addresses are not hypothetical. Her research sits at the intersection of HCI, IoT, and responsible AI governance – cited over 1,500 times and recognised by ACM CHI, ACM CSCW, and Ars Electronica. That academic grounding gives organisations the analytical vocabulary to move from AI deployment to AI accountability. As co-founder of SalusCoop, the first Spanish cooperative for citizens’ health data, she has demonstrated that the data governance models she advocates are viable as operating organisations, not just policy positions. Biography highlights PhD in Computer Science, Intel Collaborative Research Institute on Sustainable Connected Cities (ICRI-Cities), University College London Former CTO and Digital Transformation Lead, IDB Lab (Inter-American Development Bank Innovation Laboratory); contributor to fAIr LAC+, a dedicated initiative on responsible AI adoption across Latin America and the Caribbean Currently CEO of LNET, the global blockchain infrastructure nonprofit and executing agency for IDB Lab, operating across 23 countries Former cabinet advisor to Spain’s Secretary of State for Digitalization and Artificial Intelligence Former CEO and Partner, Ideas for Change; originator of the City Commons Framework (ACM CHI 2017) and co-developer of the Bristol Approach with Bristol City Council Co-founder, SalusCoop, the first Spanish cooperative for citizens’ health data Over 30 academic publications; 1,584+ citations on Google Scholar; awards from ACM CHI, ACM CSCW, and Ars Electronica Covered by BBC, The Guardian, the Financial Times, and El País; TEDx speaker (TEDxCordoba, 2018); Research Fellow, ESADE EsadeGov Center for Public Governance Biography Mara Balestrini’s core argument is that AI and digital transformation strategies fail not because the technology is wrong, but because the governance is built after the fact, not before. From European Commission-funded research to Spain’s national AI policy office to the Inter-American Development Bank, she has spent two decades building the frameworks to reverse that sequence. Her doctoral work at UCL’s Intel Collaborative Research Institute on Sustainable Connected Cities produced the City Commons Framework, published at ACM CHI 2017 – a model for embedding citizen governance into data-driven systems from the design stage. She co-developed the Bristol Approach with Bristol City Council and KWMC, a commons-based methodology for participatory sensing that reframes smart city investment around citizen priorities rather than technical capability. She also coordinated Making Sense, a European Commission H2020-funded project that turned community-owned environmental sensors into a platform for civic action at scale. From that research base she moved into national policy, serving as cabinet advisor to Spain’s Secretary of State for Digitalization and AI – one of the few HCI researchers to have held a position at that level of government. She then took the role of CTO and Digital Transformation Lead at IDB Lab, where she contributed to fAIr LAC+, the Inter-American Development Bank’s initiative on responsible AI adoption across Latin America and the Caribbean. She is currently CEO of LNET, the global blockchain infrastructure nonprofit that evolved from LACChain and now connects governments, multilateral organisations, and the private sector across 23 countries. Her research, cited over 1,500 times, spans HCI, IoT, and responsible AI governance. It has been recognised by ACM CHI, ACM CSCW, and Ars Electronica, and covered by the BBC, the Financial Times, The Guardian, and El País. Key speaking topics Responsible AI governance and institutional accountability Digital transformation strategy for public and civic institutions Civic technology and citizen participation in technology design Smart cities and urban data governance Data rights and cooperative data models Emerging technology governance (blockchain, Web3) for institutions AI policy and regulation from a practitioner perspective Ideal for Chief Digital Officers and Chief Data Officers navigating AI governance, data strategy, and responsible technology deployment Public sector executives and government leads managing AI policy, digital transformation, or regulatory frameworks Boards and senior leadership teams weighing institutional accountability in large-scale AI or data programmes Transformation leads and innovation directors in multilateral organisations, development banks, or international institutions Audience outcomes A working distinction between AI deployment and AI governance, and why confusing the two produces predictable failures at scale Familiarity with tested, named governance frameworks (Bristol Approach, City Commons Framework, fAIr LAC+) that can be adapted beyond urban or government contexts A clearer understanding of where current AI and digital transformation strategies most commonly break down, and what designing governance in from the start actually looks like in practice An informed view of how national AI policy is being shaped, drawn from direct government advisory experience rather than secondary analysis Practical reference points for designing responsible AI strategies that are accountable to stakeholders before they are deployed, not after

Why organisations work with Marc Mekki He has built the kind of products he teaches about. Botsmith, his innovation lab, ships experimental tools using AI, AR/VR and cloud, so the method comes from practice, not theory. He teaches design thinking to consulting and corporate audiences at PwC Academy, McKinsey, Center for Creative Leadership and LEORON, where the bar for substance is set by professional services standards. He works fluently across China, Europe and the Middle East after twenty years of operating in those markets, which is rare for an innovation speaker. His MIT Sloan certified design thinking grounding gives senior teams confidence that the frameworks have an institutional pedigree, not a TED-talk one. He frames AI as a human-centred product problem rather than a model selection problem, which is the conversation most boards now need. Biography highlights Co-founder of Botsmith, an innovation lab building experimental software using AI, AR/VR and cloud. MIT Sloan Certified Design Thinking practitioner. Associate Faculty in Innovation, Design Thinking and Leadership Thinking at LEORON Institute. Speaker and trainer for PwC, McKinsey, Center for Creative Leadership, Adobe, Bombardier, Amadeus, NEOM, Procter & Gamble and Dubai Association Conference. Contributor to Boardroom Magazine, Arabian Business and Association Meetings International. Twenty years of entrepreneurial work across China, Europe and the Middle East, currently based in the UAE. Biography Most enterprises have stopped debating whether AI matters. The harder question is whether their organisation can actually turn it into a product, a service or a customer experience that works. That is the territory Marc Mekki has been operating in for two decades, first as an entrepreneur in Southern China, then as the co-founder of Botsmith, an innovation lab building experimental tools using AI, AR/VR and cloud. Botsmith is the practitioner half of his work. The teaching half runs through PwC Academy, McKinsey, Center for Creative Leadership and LEORON Institute, where he holds an Associate Faculty role in Innovation, Design Thinking and Leadership Thinking. He is MIT Sloan certified in design thinking, and he uses the same methods he ships products with when he runs sessions for senior teams. The reason this matters to a buyer is straightforward. Innovation speakers tend to come from one of two places: consultancy decks or academic research. Marc comes from a builder’s seat. He has shipped, failed, iterated and shipped again, and he has done it across China, Europe and the GCC, where he is now based. The work he writes about in Boardroom Magazine, Arabian Business and Association Meetings International is the work he does week to week. His keynotes, including The Art of a Thousand Mistakes and Something Out of Nothing, sit on the same operating thesis: iterative product practice, lean experimentation and design discipline are how organisations move emerging technology from pilot to production. Clients booking him include Adobe, Bombardier, Amadeus, NEOM, Procter & Gamble and Dubai Association Conference. Key speaking topics Applied artificial intelligence in the enterprise Design thinking and human-centred product practice Lean innovation and experimentation Digital transformation Emerging technology, including AR/VR and cloud Agile leadership Future of technology Ideal for CIOs, CTOs and Chief Digital Officers moving AI from pilot to operating use Heads of Innovation, transformation leads and product directors building portfolio discipline Customer experience and design leaders embedding human-centred methods at scale Senior teams in financial services, hospitality, energy and consulting operating in EMEA and the GCC Audience outcomes A working definition of what design thinking actually requires inside an enterprise A clearer view of why AI pilots stall and what an operating-model fix looks like Concrete patterns from Botsmith and other build environments for moving from concept to shipped product A sharper sense of how to evaluate emerging technology bets without falling for hype Practical lean experimentation language usable by non-technical executives

Why organisations work with Marc Saltzman Three decades of daily working-journalist output across USA Today, AARP, Forbes Vetted, Reader’s Digest, Costco Connection and Yahoo, which means his read on what is real versus hype is grounded in actual product testing, not slide-deck futurism. Author of 17 books, including Wiley’s Siri, Apple Watch and Apple Vision Pro For Dummies titles, giving him a track record of translating frontier consumer tech into language a general audience can act on. Host of Tech It Out on 100+ U.S. radio stations via Radio America, plus Canada’s longest-running technology radio show, Tech Talk; broadcast craft that translates directly into keynote pacing for mixed audiences. Covers a working business stack in plain English: generative AI, cybersecurity, smart home and aging-in-place tech, retail and commerce, social media, automotive innovation, so a single booking can address multiple functions in the room. Regular on-camera commentator for CNN, NBC, CBS, FOX, CTV and Global, which means he is comfortable in front of a sceptical room and on stage with executives and media partners. Biography highlights Reporting on the technology sector since 1994 as journalist, author and broadcaster. Contributor to USA Today/Gannett (109 publications), AARP, Forbes Vetted, Reader’s Digest, Costco Connection, Yahoo, Toronto Star, Zoomer and Postmedia. Author of 17 books, including Siri For Dummies (Wiley, 2012), Apple Watch For Dummies (Wiley, 2015) and Apple Vision Pro For Dummies (Wiley, 2024). Host and producer of Tech It Out on 100+ U.S. stations via Radio America. Creator and host of Tech Talk, Canada’s longest-running technology radio show. On-air technology commentator for CNN, NBC, CBS, FOX, CTV, Global and CP24, with prior hosting credits on FOX Business and Bloomberg Television. Biography Most consumer technology coverage is written by people who do not actually use the products. Saltzman’s career is built on the opposite habit. Since 1994 he has reported on the technology sector as a working journalist, columnist and broadcaster, with a syndicated USA Today/Gannett column reaching 109 publications and regular bylines in AARP, Forbes Vetted, Reader’s Digest, Costco Connection, Yahoo and Postmedia titles. The output across formats is what makes the perspective useful to senior teams. He has written 17 books for general audiences, including Siri For Dummies, Apple Watch For Dummies and Apple Vision Pro For Dummies for Wiley, where the editorial constraint is to make a frontier consumer product usable by a non-technical reader on day one. That same constraint shapes his radio work: Tech It Out airs on 100+ U.S. stations through Radio America, and Tech Talk is Canada’s longest-running technology radio show. Television sharpens the discipline further. As a regular commentator on CNN, NBC, CBS, FOX, CTV, Global and CP24, with prior hosting credits on FOX Business and Bloomberg Television, he has spent years translating new categories, AI assistants, wearables, smart home, mixed reality, connected vehicles, into language a general audience can use within a four-minute segment. For organisations, the practical value is a single voice that can speak across consumer technology, generative AI, cybersecurity, retail and commerce, and the future of work, grounded in what products actually do today rather than what vendor decks claim they will do tomorrow. Key speaking topics Generative AI in everyday business and consumer life Cybersecurity and digital safety for organisations and customers The future of retail and commerce Smart home, wearables and connected devices Social media strategy for business Aging-in-place and consumer health technology Automotive and mobility innovation Emerging consumer technology trends Ideal for CMOs and customer experience leaders responding to AI, social and commerce shifts IT, security and risk leaders briefing non-technical executives and boards Retail, consumer goods and franchise leadership teams Conference programmers seeking a credible technology emcee, panel host or keynote across mixed audiences Audience outcomes A working filter for separating durable consumer technology shifts from short-lived hype A clearer view of how generative AI, cybersecurity threats and connected devices show up in customer behaviour Concrete examples of how retail, commerce and workplace tools are changing, drawn from current product testing Plain-English language that executives can repeat to staff, customers and boards without distortion Sharper questions to take back to vendors, agencies and internal technology teams

Why organisations work with Margarida Matos Rosa She has run a national competition regulator from the inside. Decisions on banking, telecoms, energy, health, digital services and advertising cartels passed across her desk between 2016 and 2023, giving her a working view of how cases are built, prioritised and defended. She has sat at the policy table that shapes EU and global competition rules, as ICN Vice-Chair for Growth and Recovery and as a Bureau member of the OECD Competition Committee. Few speakers can read the regulatory direction of travel from inside both bodies. Her background bridges competition policy and capital markets. Earlier roles at the Portuguese Securities Market Commission and at BNP Paribas, Santander Investment and UBS Bank mean she speaks credibly on the Savings and Investments Union, financial regulation and the cost of capital, not only antitrust. She translates regulation into board language. Boards leave with a sharper view of how competition enforcement, digital rules and capital markets integration affect their pricing, M&A pipeline and growth assumptions. Biography highlights President of the Portuguese Competition Authority, 2016 to 2023. Vice-Chair, International Competition Network (Growth and Recovery), 2022 to 2023. Bureau member, OECD Competition Committee, elected by peer authorities. Senior Consultant, Compass Lexecon International practice. Former Managing Director, Portuguese Securities Market Commission (CMVM), investment management supervision. Earlier career at BNP Paribas, Santander Investment and UBS Bank in economic research, investment banking and asset management. MPA, Princeton University. Economics degree, Université Catholique de Louvain. Fulbright scholar at MIT. Biography Competition policy used to sit in a corner of corporate strategy: a compliance file, occasionally a deal-breaker, rarely a board-level lens. That has changed. Digital markets rules, merger thresholds and cartel enforcement now move pricing, investment and M&A decisions across whole sectors, and the EU is moving on capital markets integration in parallel. Margarida Matos Rosa led Portugal’s competition regulator through that shift. As President of the Autoridade da Concorrência from 2016 to 2023, she oversaw enforcement decisions across banking, telecoms, energy, health, digital services and advertising, and built up the authority’s technical capability in AI and IT forensics for cartel detection. Her tenure is widely credited with raising the authority’s international standing. That national role sat alongside two international ones. She was elected by peers to the Bureau of the OECD Competition Committee, and was appointed Vice-Chair of the International Competition Network for Growth and Recovery in 2022, a portfolio focused on the interface between antitrust and macro-economic policy after the pandemic. She now advises clients of Compass Lexecon’s International practice as a Senior Consultant. Her earlier career gives her an unusually wide read of the regulatory landscape. Before competition policy, she ran investment management supervision at Portugal’s Securities Market Commission, and held roles at BNP Paribas, Santander Investment and UBS Bank covering economic research, investment banking and asset management. That financial markets grounding is what makes her credible on the Savings and Investments Union and on how capital allocation responds to a tighter EU regulatory perimeter. Key speaking topics Competition policy and antitrust enforcement EU single market and strategic autonomy Digital markets regulation Productivity and AI in regulated markets Savings and Investments Union and capital markets integration Financial regulation and capital markets oversight Institution building in economic regulators Ideal for Boards and executive committees of regulated firms in banking, telecoms, energy, digital and consumer markets General counsels, heads of strategy, heads of M&A and chief economists managing competition and digital regulation exposure CFOs and treasurers reading EU capital markets and Savings and Investments Union signals Policy and government affairs leaders shaping engagement with national and EU competition authorities Audience outcomes A clearer read on how EU and national competition enforcement is moving, and where it is likely to bite next A working understanding of how digital markets rules interact with innovation, pricing and platform strategy A view from inside a regulator on how cases are prioritised, built and resolved A sharper sense of how the Savings and Investments Union and capital markets integration affect cost of capital and cross-border deals A practical framework for engaging credibly with competition authorities, the European Commission and the OECD

Why organisations work with Maria Santacaterina A published Wiley thesis (Adaptive Resilience) that gives boards a structured way to integrate AI and frontier technology without dismantling the human capability the enterprise still runs on. A formal AI ethics and risk role at ForHumanity, which means her view on governance is grounded in audit standards, not opinion. A humanities-and-international-relations frame that translates directly into how regulators, customers, and employees actually experience AI decisions, useful in rooms where the technology team cannot read the political weather. Recognised in Computer Weekly’s Most Influential Women in UK Tech longlist, with a profile across HBR-adjacent and AI research podcasts (MLST, Love & Philosophy) that signals credibility to technical audiences as well as commercial ones. Working language fluency in English, French, Italian, and Spanish, which matters for European boards running AI programmes across jurisdictions with diverging regulatory regimes. Biography highlights Author of Adaptive Resilience: How to Thrive in a Digital Era, Wiley, 2023. ForHumanity Fellow, Ethics and Risk, contributing to AI audit and governance standards. Founder and CEO of Santacaterina, a UK board advisory firm focused on strategic leadership and digital transformation. Named in Computer Weekly’s Most Influential Women in UK Tech longlist. Featured on Machine Learning Street Talk (MLST) and Love & Philosophy on the human-AI relationship. M.A. in International Relations, with prior study in modern languages, philosophy, and political sociology. Biography AI deployment has run ahead of AI governance. Boards have signed off on programmes whose failure modes, regulatory exposure, and human consequences they would struggle to articulate under questioning. Santacaterina’s argument starts there: technology is a means, the operating model is the constraint, and human judgement is the asset most easily eroded in the rush to automate. Her book Adaptive Resilience: How to Thrive in a Digital Era (Wiley, 2023) sets out how to integrate frontier technology into the enterprise without hollowing out the people, ethics, and oversight that make it defensible. The argument draws on her humanities training, an M.A. in International Relations, and twenty-five years advising senior leaders through digital transformation programmes. That position is reinforced institutionally. As a ForHumanity Fellow in Ethics and Risk, she works on the audit standards that AI systems are now being assessed against. As founder and CEO of Santacaterina, she advises boards on strategy, transformation, and the governance posture that follows. Computer Weekly has named her among the most influential women in UK tech. What she brings into a room is the connection most AI conversations miss: between the technical decision, the governance frame, and the human cost of getting either wrong. She has been a featured voice on Machine Learning Street Talk, where the audience is technical, and on board-facing platforms, where it is not. The same argument holds in both rooms. Key speaking topics AI strategy, ethics, and board oversight Adaptive resilience in the digital enterprise Human-AI complementarity and the future of work Responsible innovation and AI governance frameworks Digital transformation and operating-model redesign Sustainable value creation in a frontier-technology era Ideal for Boards and audit committees commissioning AI governance and assurance CEOs and CTOs moving AI from pilot to operational deployment CHROs and transformation leads redesigning the workforce around AI capability Risk, ethics, and compliance leaders building defensible AI policy Audience outcomes A board-level vocabulary for governing AI decisions that stand up to regulatory and stakeholder scrutiny A clearer view of where human judgement remains the binding constraint on AI deployment, and where it does not Specific reference points from Adaptive Resilience for stress-testing the organisation’s digital strategy A grounded sense of how European AI regulation and ethics standards translate into operating choices

Why organisations work with Marina Díaz Ibarra She has run a regional consumer technology business at scale, leading Mercado Libre’s Argentina, Chile and Peru operation as General Manager, so her view of digital growth is built from operating P&L, not consultancy. She built and exited a digital transformation company, Wolox, which Accenture acquired in 2021, giving her a working view of how incumbents actually buy and absorb innovation. She sits on the boards of Nasdaq-listed AgileThought, Rotoplas, Gentera and IFC (World Bank) portfolio companies, so she can speak to how boards across Latin America are framing AI, fintech and risk decisions. Her advisory work with Bitso, the largest crypto exchange in Latin America, and Jumex gives her live exposure to fintech, blockchain and consumer brand strategy in volatile markets. She wrote “Un mundo sin jefes” (Conecta, 2021), a candid book on executive life and self-leadership, which makes her credible on the human side of transformation as well as the technology side. Biography highlights General Manager for Argentina, Chile and Peru at Mercado Libre, 2015 to 2017. Managing Director of Wolox, the digital product and transformation firm acquired by Accenture in 2021. Earlier global roles at Nike (Emerging Markets Apparel), Under Armour (Global Senior Product Manager), Unilever (Dove, Latin America) and Puratos. Board director of Rotoplas, Gentera (Banco Compartamos), AgileThought (Nasdaq) and IFC (World Bank) portfolio companies. Advisor to Bitso and Jumex. MBA from The Wharton School, University of Pennsylvania. Economics degree from Universidad Torcuato Di Tella. Master’s in Project Valuation from ITBA. Author of “Un mundo sin jefes” (Conecta, Penguin Random House, 2021). Biography Mercado Libre is the company that beat Amazon in Latin America. Marina Díaz Ibarra was the General Manager who ran its Argentina, Chile and Peru business between 2015 and 2017, at the point where mobile commerce, payments and logistics were converging into a single operating problem. That seat shapes how she thinks about digital growth: as a question of unit economics, talent and execution, not as a slide on disruption. After Mercado Libre, she moved to the other side of the table. As Managing Director of Wolox, she built a digital product company that helped incumbents in financial services, retail and consumer goods translate ambition into working software. Accenture acquired the business in 2021. The experience left her with a precise view of where corporate transformation programmes break down, and what makes the small number that work different. Her earlier career was inside the brand machinery of Unilever, Nike, Under Armour and Puratos, with regional and global roles spanning Latin America and the United States. That background, combined with an MBA from Wharton and an economics training from Universidad Torcuato Di Tella, gives her an unusual range: she can read a brand P&L, a venture cap table and a board pack with equal fluency. She now sits on the boards of Rotoplas, Gentera, Nasdaq-listed AgileThought and several IFC (World Bank) portfolio companies, and advises Bitso, the largest crypto exchange in Latin America. Her book “Un mundo sin jefes” (Conecta, 2021) put on record the human cost of running at executive speed and the discipline required to keep going. It is the part of the story that boards rarely talk about and that her audiences consistently respond to. Key speaking topics Digital transformation in incumbent businesses Exponential technologies and operating advantage E-commerce, omnichannel and mobile in emerging markets Fintech, blockchain and crypto in Latin America Board-level technology and innovation governance Customer experience and brand in a digital economy Self-leadership and executive resilience Ideal for Boards and executive committees framing AI, fintech and digital transformation decisions CEOs and CDOs of incumbents who have stalled between pilot and scaled deployment CMOs and customer experience leaders rebuilding around digital and mobile commerce Senior leadership audiences in Latin America, the United States and EMEA looking for an operator view from the region Audience outcomes A clear-eyed account of what separates digital transformation programmes that scale from those that stall A working view of how Latin American operators have built consumer technology businesses against larger global incumbents Specific cases from Mercado Libre, Wolox and live board work in fintech, water, microfinance and technology services A frank perspective on the human and leadership cost of running at the pace transformation now demands

Why organisations work with Mark Adams He has run the operating side of digital change at scale, leading innovation inside VICE Media as it grew from print magazine into a multi-billion-dollar global youth media group. That is a sharply different vantage point from consultants who advise on transformation without running it. His earliest clients were Hollywood A-listers and global public figures, then global consumer brands. The result is a working understanding of how audiences, talent, and brand authority interact in algorithmic markets, which most digital strategists do not have. As Chairman of the AI Leadership Council, he spends his time fielding live questions from the public and senior leaders on how to use AI responsibly and commercially. The result is content built around the questions executives are actually asking, not the ones a slide deck assumes. He converts AI hype into specific operating choices: which capabilities to build internally, which to buy, which to ignore, and how to set the cultural conditions for adoption. Useful for boards and executive teams that feel busy on AI but not yet decisive. Biography highlights Senior Vice President and Head of Innovation, VICE Media, following the 2015 acquisition of his consumer-brand digital transformation business. Founder of the first digital transformation consultancy for celebrities and public figures, acquired by William Morris Endeavor. First Chief Digital Officer in the entertainment industry, appointed at WME. Chairman of the AI Leadership Council, convening senior AI practitioners to answer public and executive questions on AI. Named to the Sunday Times Top People in Britain, The Drum Digerati List, Debrett’s Top 10 Digital List, and the Silicon 60 Global Tech Entrepreneurs list. Profiled by The Guardian as a “Star of Tech City”. TEDx speaker with a TED talk reaching millions of views; forthcoming book Enter the Cult of Extreme Innovation, Penguin, 2026. Biography The first wave of AI in the enterprise was about pilots. The second is about whether large organisations can absorb the technology into the way they actually work. That gap, between AI capability and AI as operating reality, is the territory Mark Adams now spends most of his time inside. His route to that work is unusual. In 2003 he built the first digital transformation consultancy aimed at celebrities and public figures, advising A-list talent on how to operate in an internet-shaped media economy. The business was acquired by William Morris Endeavor, where he was installed as the entertainment industry’s first Chief Digital Officer. He then built a second business focused on consumer brand digital transformation, which VICE Media acquired in 2015. As Senior Vice President and Head of Innovation, he helped run the company through its expansion from a print title into a global youth media group. Today he chairs the AI Leadership Council, a panel of senior digital and AI practitioners who field questions from the public and from executives trying to make sense of the technology. The model is deliberate. Most AI commentary is one-directional. The Council works the other way, starting with the question the leader is asking and building the answer from operating practice. His forthcoming book with Penguin, Enter the Cult of Extreme Innovation, sits in the same territory: AI treated as a creative and commercial discipline rather than a topic. He has been named to the Sunday Times Top People in Britain, the Silicon 60 Global Tech Entrepreneurs list, The Drum Digerati and Debrett’s Top 10 Digital lists, and profiled by The Guardian as a “Star of Tech City”. The recognition matters less than the through-line: he has spent his career inside the institutions that have had to absorb digital change first, from celebrity talent to youth media, and is now working the same problem in AI. Key speaking topics AI adoption inside large organisations Digital transformation as operating change Brand building in algorithmic and AI-shaped markets Innovation as a managed practice Engaging younger audiences and youth-culture brands The cultural conditions for digital and AI change Ideal for Boards and executive committees moving from AI pilots to operating deployment Chief Marketing Officers and brand leaders rethinking brand in an AI and algorithm-led environment Chief Innovation, Digital and Transformation Officers responsible for execution, not just strategy Consumer-facing businesses trying to reach and retain younger audiences Audience outcomes A sharper read on which AI capabilities to build internally and which to buy or ignore Working language for translating AI between technical teams and senior decision-makers A practical sense of the cultural and operating conditions that determine whether AI investment pays back Specific reference points from inside VICE Media and from advising A-list talent on digital and AI shifts A frame for thinking about brand and audience in an algorithmically mediated market

Why organisations work with Mark Gallagher Fifteen years on the management boards of Jordan Grand Prix and Red Bull Racing, plus leadership of Cosworth’s F1 engine business. He has actually run the functions he describes. Author of The Business of Winning (Kogan Page) and co-author of The Future Business Formula with Sullivan & Stanley’s Adrian Stalham. His frameworks exist in print, with a track record in front of senior audiences since 1998. Direct experience on FIA technical working groups covering safety and sustainability, including the development of F1’s 2014 hybrid power unit. When he talks about decarbonisation or safety culture, he is describing rules he helped write. Close working relationships with current F1 drivers and teams through Performance Insights and Status Grand Prix, the A1 Grand Prix World Cup-winning outfit he co-owns. The paddock material he draws on is current. Biography highlights Former management board member of Jordan Grand Prix (1998 onwards) and senior figure in the commercial build-out of what became Red Bull Racing Former head of Cosworth’s Formula 1 engine business, which supplied roughly one-third of the grid under his leadership Founder and Managing Director of Performance Insights, his F1 consulting firm, and co-founder of Status Grand Prix, winner of the 2009 A1 Grand Prix World Cup of Motorsport Author of The Business of Winning (Kogan Page, 2014; 2nd edition 2021) and co-author of The Future Business Formula (Rethink Press, 2023) Member of FIA technical working groups on safety and sustainability, including the development of F1’s 2014 hybrid power-unit regulations Media contributor to BBC, Sky Sports, ESPN, CNN, Channel 4 News and Al Jazeera; columnist for GP Racing Magazine; lecturer at Cranfield University Biography Formula 1 is one of the few industries where an operational failure on Sunday becomes a balance-sheet issue by Monday. Regulations shift every season. Deadlines cannot be moved. Mistakes are broadcast to hundreds of millions, and the competitive gap between first and last is measured in hundredths of a second. That is the environment Mark Gallagher spent forty years inside. He sat on the management board of Jordan Grand Prix through its most competitive era, helped build the commercial arm of what became Red Bull Racing, and later ran Cosworth’s F1 engine business as it supplied around a third of the grid. His consultancy, Performance Insights, works with F1 teams and commercial partners today. His books give the method a shape outside the paddock. The Business of Winning, published by Kogan Page, sets out his lessons on leadership, safety, performance management and communication. The Future Business Formula, co-written with Adrian Stalham of the change consultancy Sullivan & Stanley, translates F1’s operating principles into twelve design rules for organisations built to change at speed. Mika Häkkinen wrote the foreword. He has also served on FIA technical working groups on safety and sustainability, including the shift to hybrid power units in 2014, and lectures at Cranfield University. For a senior audience, the value is specific: a practitioner who has run the commercial, engineering and regulatory sides of one of the world’s most publicly scrutinised high-performance businesses, and can describe what each of those jobs actually demanded. Key speaking topics High-performance team culture in elite sport Leadership under non-negotiable deadlines Data, telemetry and decision-making at the operational edge Safety, risk management and regulatory change Sustainability and the energy transition in global sport Technology partnerships and digital transformation Change management in regulated industries Ideal for Senior leadership teams, boards and C-suite audiences responsible for high-stakes operational performance Engineering, manufacturing and technology organisations facing regulatory change or digital transformation Commercial, sponsorship and partnership teams working across technology-heavy sectors Safety, risk and sustainability leaders looking for a real-world reference point on culture and governance Audience outcomes A working sense of how F1 teams hit immovable deadlines without compromising safety or commercial discipline Specific examples of how telemetry, simulation and real-time analytics translate into faster decisions at the operational edge A credible reference point for treating safety culture as a performance lever inside the business Examples and language from elite motorsport that senior leaders can carry into their own strategy and change conversations