Future of Work

Why organisations work with Bobby Umar He treats connection as a teachable skill, not a personality trait. The 5 C’s of Connection framework, drawn from his TEDxUWO talk, gives leaders and employees a structured way to build trust, credibility and influence inside and outside the organisation. His background is unusually broad for the topic: engineering at Bombardier, brand marketing at Kraft and Unilever, and Second City improv training. That mix shows up in how the work lands, structured enough for senior audiences, performative enough to hold a room. He is a recognised authority on LinkedIn as a professional channel. Multiple LinkedIn Top Voice designations, including an early Presentation Skills badge, mean leaders learn from someone who has built an audience the way they are being asked to. Inc. Magazine Top 100 Leadership Speaker and five-time TEDx speaker, which gives senior audiences confidence that the craft and delivery will match the content. Biography highlights Five-time TEDx speaker, including “The 5 C’s of Connection” (TEDxUWO) and “School: Learning to Fly” (TEDxUTSC). Inc. Magazine Top 100 Leadership Speaker, listed alongside Richard Branson and Brené Brown. LinkedIn Top Voice, with early badges for Presentation Skills, Thought Leadership and Personal Branding. Author of How to Network Anytime, Anywhere, With Anyone (#1 on three Amazon bestseller lists). Founder of DYPB (Discover Your Personal Brand), described as North America’s largest personal branding event, with 60 experts and over 300 delegates. Career background spans Bombardier (engineering), Kraft and Unilever (brand marketing) and Second City (performing arts). B.Eng., McGill University; MBA, McMaster University. Biography Most leadership development still treats connection as a soft skill that either comes naturally or does not. Bobby Umar’s work argues the opposite. His 5 C’s of Connection framework, popularised through a viral TEDxUWO talk, breaks authentic relationship-building into components that can be taught to engineers, sales teams, senior executives and entry-level employees alike. That argument is grounded in an unusual professional path. Before becoming a speaker, Umar trained as an engineer at McGill, ran brand marketing for Kraft and Unilever, took an MBA at McMaster and studied improv at Second City. The result is a practitioner who can move between the analytical and the performative without losing either audience. His credentials inside the speaking and creator economy are deep. Five TEDx talks. Inc. Magazine Top 100 Leadership Speaker. LinkedIn Top Voice across several categories. Author of How to Network Anytime, Anywhere, With Anyone, a #1 Amazon bestseller. Founder of DYPB, the personal branding conference that became the largest of its kind in North America. What makes him commercially useful to organisations is the translation step. Personal branding, networking, social audio, vulnerable storytelling: these are not pitched as marketing tactics but as the connective infrastructure of modern professional life. For organisations trying to develop influential leaders, engaged employees and externally visible experts, Umar offers a practical, structured account of how connection actually works. Key speaking topics Authentic networking and relationship-building Personal branding for leaders and employees LinkedIn presence and professional digital reputation Vulnerable storytelling and leadership communication Heart-centred leadership Employee advocacy and internal brand-building Connection skills in hybrid and remote teams Ideal for CHROs, talent and L&D leaders investing in employee engagement, advocacy and internal communication. Marketing, communications and executive leaders building external thought leadership programmes for senior teams. Sales and business development functions where individual networking capability drives revenue. Conference organisers building agendas on leadership, future of work, employee experience or culture. Audience outcomes A working language for connection, anchored in the 5 C’s framework, that audiences can apply immediately to internal and external relationships. A clearer view of how personal branding intersects with leadership credibility, especially on LinkedIn. Practical methods for using storytelling, vulnerability and digital channels to build trust at scale. A reframing of networking as a professional discipline, not a transactional activity reserved for extroverts. Confidence to put senior leaders and frontline employees on visible platforms without sounding scripted.

Why organisations work with Katja Schipperheijn A published methodology, the Learning Ecosystem, that gives executives a working model for how learning, technology, and culture connect inside an operating business, not a slide of principles. Authority on both sides of the human-machine question: trained at MIT Sloan in algorithmic business thinking and digital learning strategy, and recognised by getAbstract for the learning impact of her work. Two Kogan Page books that translate the research into language a CHRO, a CLO, and a CEO can use in the same conversation. Practical operator experience through Habit of Improvement and The Learning Mindset Organization, advising multinationals, governments, and scale-ups on how to embed continuous learning into the fabric of the business. Biography highlights Author of Learning Ecosystems (Kogan Page, 2022), shortlisted for the Business Book Awards 2023 in the International Business Book category. Author of The Learning Mindset (Kogan Page, 2024), winner of the getAbstract Global Book Award for Learning Impact, 2025. Founder of Habit of Improvement and The Learning Mindset Organization, advising clients across Europe, the Gulf, and Asia. MIT Sloan programmes in Algorithmic Business Thinking and Digital Learning Strategy; International eMBA, Antwerp Management School. Founder of the sCooledu foundation; digital citizenship workshops delivered to over 15,000 children. Named to the Global 200 Women Power Leaders list, 2024. Biography AI rollouts are outpacing the workforce capability needed to use them well. Most organisations still treat learning as a programme delivered to people, rather than a property of how the business operates. Schipperheijn’s work sits in exactly that gap. Her first book, Learning Ecosystems, set out a working model for how learning, technology, and stakeholder behaviour connect inside an organisation. Published by Kogan Page in 2022, it was shortlisted for the Business Book Awards the following year. The follow-up, The Learning Mindset (2024), extends the argument into AI: what human competencies leaders need to cultivate when machines take on more cognitive work, and how to build them at scale. The book won the 2025 getAbstract Global Book Award for Learning Impact. The research is paired with operating experience. Through Habit of Improvement and The Learning Mindset Organization, she advises multinationals, governments, and scale-ups on continuous improvement, learning culture, and the integration of AI into day-to-day work. Her academic grounding sits between Antwerp Management School, where she completed an eMBA, and MIT Sloan, where she trained in algorithmic business thinking and digital learning strategy. She is also founder of the sCooledu foundation, which has delivered digital citizenship workshops to more than 15,000 children. That work feeds back into her commercial argument: the capacity to keep learning is the capability that determines whether an organisation, or a society, gets value out of AI. Key speaking topics Learning ecosystems and continuous improvement AI and the future of work Human-machine symbiosis Workforce upskilling and reskilling Liminal leadership through disruptive change Digital learning strategy Innovation culture inside large organisations Ideal for CHROs and Chief Learning Officers redesigning workforce capability around AI Executive committees and boards setting the AI and workforce agenda together Transformation and innovation leads embedding learning into operating change HR, L&D, and talent leadership audiences inside multinationals Audience outcomes A working definition of a learning ecosystem and how it differs from a training function A clearer view of which human competencies become more valuable as AI capability grows, and which become less so Practical lenses for assessing whether their current L&D operating model can support AI-era work Language that connects the CHRO, CLO, and CEO agendas on workforce readiness Examples drawn from her advisory work across Europe, the Gulf, and Asia

Why organisations work with Calum Chace He has built two books and two operating ventures around the same argument: that AI changes capability, then labour, then the structure of the economy. Boards hear a coherent thesis, not a trend update. He coined the term “economic singularity” and wrote the book on it. Leadership teams trying to think clearly about technological unemployment get the original framing, not a recycled version. Through Conscium, the AI safety company he co-founded in 2024, and the linked PRISM research non-profit, he speaks from inside the live debate on machine consciousness and agent evaluation, not from the sidelines. Thirty years across BBC journalism, Financial Times writing, KPMG strategic intelligence and CEO roles mean he frames AI for commercial audiences in language they already use. Biography highlights Co-founder of Conscium (2024), an AI safety company working on neuromorphic computing, AI agent evaluation, and machine consciousness. Co-founder of the Economic Singularity Foundation, a think tank on the future of jobs in an AI economy. Author of Surviving AI and The Economic Singularity, plus the techno-thrillers Pandora’s Brain and Pandora’s Oracle. Co-host of the London Futurist Podcast and the PRISM Podcast on sentient machines. Read Philosophy, Politics and Economics at Oxford; trained as a journalist with the BBC; contributed to the Financial Times. Former director of KPMG’s strategic and commercial intelligence media practice and CEO of several businesses before moving to full-time writing and speaking in 2012. Biography Artificial intelligence is two distinct strategic questions for a board, not one. The first is what AI does to the products and services a business sells. The second is what it does to the labour the business buys. Calum Chace has spent a decade arguing that the second question is the one most organisations are underprepared for, and that the gap between AI as a capability story and AI as an economic story is where the strategic risk sits. His two non-fiction books frame that gap. Surviving AI deals with the long-term safety question once machines start to match and then exceed human capability. The Economic Singularity gave a name to the moment when technological unemployment becomes the dominant labour reality, and made the case that this is a question of decades, not centuries. The economic singularity is now a term other writers use; he wrote the book it came from. The work has continued into operating ventures. In 2024 he co-founded Conscium, an AI safety company developing neuromorphic computing, agent evaluation methods and research on machine consciousness. Conscium has since seeded PRISM, a non-profit researching sentient machines, which he co-hosts as a podcast. Earlier, he co-founded the Economic Singularity Foundation, a think tank on the future of jobs. Before any of that, Chace read PPE at Oxford, trained as a BBC journalist, wrote for the Financial Times, ran the media practice at KPMG’s strategic and commercial intelligence group, and held several CEO roles. That commercial background is why his talks for senior audiences sound like strategy conversations rather than technology briefings, and why he can argue both sides of the AI question, capability and consequence, in the same room. Key speaking topics Artificial intelligence and the two singularities The economic singularity and the future of jobs AI safety, alignment and machine consciousness Digital transformation and AI in the enterprise AI in healthcare AI in education The philosophy of AI Ideal for Boards and executive committees building a long-range AI strategy CHROs and people leaders facing workforce redesign around AI capability Conferences for technology, financial services, healthcare and professional services leadership Government, regulator and policy audiences working on AI governance and labour-market policy Audience outcomes A clearer separation between AI as a product question and AI as a labour question, and a sense of which one their organisation is more exposed to. A working definition of the economic singularity and a view on whether the case for serious technological unemployment is credible. A more informed position on AI safety, machine consciousness and agent evaluation as governance issues, not laboratory topics. Language and reference points senior leaders can use in their own board and investor conversations about AI.

Why organisations work with Philipp Kristian He treats trust as an operating variable in digital and AI transformation, not a soft cultural theme, and equips leaders with language to discuss it at board level. His thesis predates the current AI debate. The Trust Economy was published in 2017 and has since been translated into German by Springer Gabler, giving his framework a longer track record than most current AI-trust voices. He brings an Asia-anchored view of technology adoption, drawing on a decade of work with Fortune 500s in Singapore and across JAPAC, which most Western-based speakers in this space cannot offer. He has lectured inside INSEAD Executive Education, CEDEP, Singapore Management University, and Civil Service College Singapore, so executive audiences encounter material that has been pressure-tested with senior cohorts. Biography highlights Author of The Trust Economy (Marshall Cavendish, 2017) and RESET: Rethinking Our World And Creating A Different Future (World Scientific, 2021). German edition of The Trust Economy published by Springer Gabler in 2018. Faculty and lecturer engagements at INSEAD Executive Education, CEDEP, Singapore Management University, and Civil Service College Singapore. World Economic Forum Global Shaper, Kairos Society Fellow, and Leader of Tomorrow at the St Gallen Symposium. TEDx speaker, with keynote audiences including Meta, BCG, EY, Munich Re, Standard Chartered, Salesforce, LVMH, Microsoft, Deloitte, P&G, and Zillow. Based in Singapore, with a decade of innovation work across Asia for Fortune 500 corporations and high-growth scale-ups. Biography Trust is the part of digital transformation that the engineering plan does not solve. AI rollouts stall, data products fail to land, and customer adoption flattens for reasons that sit outside the technology stack. Philipp Kristian has spent more than a decade arguing that this is the real bottleneck, and that organisations need a strategy for it. His 2017 book The Trust Economy, published by Marshall Cavendish and later translated into German by Springer Gabler, set out an early framework for how digital businesses earn and lose trust at scale. RESET, published by World Scientific in 2021, extends the argument into the post-pandemic shift in how people relate to institutions, technology, and each other. The work has been refined inside executive classrooms. He has held faculty and lecturer engagements at INSEAD Executive Education, CEDEP, Singapore Management University, and the Civil Service College in Singapore, where the material is taught to senior public and private sector cohorts. The World Economic Forum named him a Global Shaper; the Kairos Society named him a Fellow; the St Gallen Symposium named him a Leader of Tomorrow. Based in Singapore, he brings a non-Western reading of how trust travels through markets, regulators, and customer bases that most boards no longer treat as peripheral. Keynote audiences include Meta, BCG, EY, Munich Re, Standard Chartered, Salesforce, LVMH, Microsoft, Deloitte, and Zillow. Key speaking topics Trust in AI and data systems Digital transformation and adoption Customer experience in digital businesses Future of work and human-technology collaboration Leadership in the digital economy Brand trust and reputation under technological change Ideal for Boards and executive committees overseeing AI, data, and digital transformation programmes CIO, CTO, CDO, and Chief Trust Officer functions working through adoption and governance questions CMO and customer experience leaders rebuilding brand credibility in digital channels Financial services, professional services, and regulated industries facing trust and reputation pressure from AI deployment Audience outcomes A working vocabulary for discussing trust as an operating asset in digital and AI strategy at board level A reading of why AI and data initiatives lose momentum at the adoption stage, with the levers leaders can use to keep them moving An Asia-anchored perspective on how trust is built and broken across regulators, customers, and employees in fast-digitising markets Specific examples drawn from a decade of innovation work with Fortune 500 corporations and scale-ups in Singapore and across JAPAC

Why organisations work with Valentini Konstantinidou A working scientist, not a wellness presenter. Her PhD work on Mediterranean diet and olive oil nutrigenomics is published in peer-reviewed journals including Nutrients, which makes the content defensible inside a medical or HR governance review. She translates nutrigenetics into corporate programme design. DNANUTRICOACH has been doing this commercially in Barcelona since 2015, including for B2B clients, so the operating model is tested. She gives wellbeing teams a way to talk about ESG that is grounded in measurable employee health, not narrative. The connection she draws between Mediterranean diet research, chronic disease prevention and productivity is specific and citable. Trilingual delivery in English, Spanish and Greek, with academic teaching credentials at UOC and TECH in Spain. Useful for multinational employers running pan-European wellbeing programmes. Biography highlights PhD in Biomedicine, Pompeu Fabra University, Barcelona (2010); MSc Biomedical Research, Pompeu Fabra (2007); degree in Human Nutrition and Dietetics, CEU San Pablo University, Madrid (2019). Founder of DNANUTRICOACH, Barcelona (2015), and of the first Nutrigenetic Centre in Athens (2020). Co-author of “Nutritional Genomics and the Mediterranean Diet’s Effects on Human Cardiovascular Health” (Nutrients, 2016). Ambassador, European Lifestyle Medicine Organization. Member, American Society of Nutrition since 2012. Collaborating professor at UOC and TECH universities; university lecturer accreditation by AQU Spain. Author of the first Greek-language book on nutrigenetics for a general audience (2021). Biography Most corporate wellness programmes assume one set of habits will work for an entire workforce. Nutritional genomics has spent two decades disproving that assumption. Valentini Konstantinidou’s research career, from Pompeu Fabra University to her current commercial practice, sits inside that disproof. She completed her PhD in Biomedicine at Pompeu Fabra in 2010, with research on the nutrigenomic effects of virgin olive oil polyphenols within the Mediterranean diet. She added a degree in Human Nutrition and Dietetics from CEU San Pablo University in Madrid in 2019, which makes her a registered dietitian-nutritionist in Spain as well as a published researcher. Her 2016 paper in Nutrients on Mediterranean diet and cardiovascular health remains one of the cited reference points in the field. In 2015 she founded DNANUTRICOACH in Barcelona, then opened the first Nutrigenetic Centre in Athens in 2020. The business translates genetic test results into specific dietary and lifestyle recommendations. The corporate arm applies the same model to employee wellbeing, designing programmes that connect nutrition science to chronic disease prevention and to ESG reporting on workforce health. For organisations, the practical value is a defensible alternative to generic wellness. Her work gives HR and benefits leaders a way to spend wellbeing budget on interventions with a published evidence base, delivered by a researcher with academic teaching posts at UOC and TECH and ambassador status with the European Lifestyle Medicine Organization. Key speaking topics Precision nutrition and corporate wellbeing Nutritional genomics and nutrigenetics Mediterranean diet and chronic disease prevention Sustainable nutrition in workplace programmes ESG and employee health metrics Behaviour change in dietary habits Extra virgin olive oil and healthy ageing Ideal for CHROs and benefits leaders designing or auditing employee wellbeing programmes ESG and sustainability leads building defensible workforce health metrics Heads of corporate health, occupational health and medical directors in multinational employers Leadership audiences at food, pharmaceutical, insurance and healthcare companies Audience outcomes A working understanding of how nutritional genomics differs from generic wellness advice, and where each is appropriate Specific examples of how Mediterranean diet research links to chronic disease prevention and productivity A framework for connecting employee wellbeing spend to ESG reporting in a way that holds up to scrutiny Practical entry points for piloting precision nutrition inside an existing wellbeing programme

Why organisations work with Hollie Castro Operating record across the moments that test a people function: IPO transition at YETI, take-private of BMC Software under Bain Capital and Insight Partners, and VC-backed scale-up at Miro under Accel and ICONIQ. Sits credibly in the boardroom on AI and the workforce, co-chairing the NACD Austin chapter and leading director-level sessions on GenAI governance and the multigenerational workforce. Has actually run HR at global scale: workforces of 1,500 to 50,000, 90 countries, budgets to USD 200 million, 25-plus acquisitions integrated. Bridges Fortune 500 and late-stage start-up worlds, including current advisory work with HR-focused AI founders at Series A through her firm HC Advice. Recognised externally where it counts: Financial Times Group Top 100 Board Candidates and the HR Transformation award at Silicon Valley’s High Tech Symposium. Biography highlights Five-time CHRO and Chief Administration Officer: YETI, BMC Software, Talisman Energy, Miro, Kony. Co-Chair, Austin Advisory Board, National Association of Corporate Directors. Advisory Board Member, Texas A&M Mays School of Business Center for Human Resources. Stanford University and NACD certified Corporate Director; MBA, Thunderbird School of Global Management. Financial Times Group Top 100 Board Candidates; HR Transformation award, Silicon Valley High Tech Symposium. Published in Fast Company, Forbes, The Corporate Board, and Directors & Boards; featured at HR Retail and on the Revenue Builders podcast. Biography Few HR leaders have sat in the seat across as many high-pressure transitions. As CHRO, Castro took YETI through its IPO from private equity ownership at Cortec, led BMC Software through its take-private under Bain Capital and Insight Partners, and ran people strategy at Miro and Kony alongside Accel and ICONIQ Capital. The thread across those mandates is the same: HR as an operating discipline tied to capital events, not a support function. Her scope has been unusually broad. Workforces of 1,500 to 50,000, operations in 90 countries, budgets to USD 200 million, and more than 25 acquisitions integrated. That range includes the cultural architecture work that ESG and compensation committees now ask for, as well as the harder M&A integration calls that decide whether a deal earns its thesis. The board work has become a second discipline. Castro co-chairs the Austin advisory board of the National Association of Corporate Directors and led the 2024 NACD Director Summit conversation on how boards govern GenAI alongside a five-generation workforce. She is a Stanford and NACD certified Corporate Director, a Thunderbird MBA, and was named to the Financial Times Group’s Top 100 Board Candidates. Today she advises HR-focused AI founders at Series A through HC Advice and writes for Fast Company, Forbes, The Corporate Board, and Directors & Boards on the governance questions that follow when HR is asked to deploy AI at scale. Key speaking topics The CHRO as a strategic business partner Generative AI in HR and talent acquisition Global HR strategy and M&A integration Board governance of AI and the workforce Scaling people functions through IPO and take-private events ESG, compensation, and human capital in the boardroom The multigenerational workforce Agile HR and design thinking Ideal for CHROs, Chief People Officers, and CPO-track HR leaders preparing for board-facing roles. Boards, compensation committees, and audit committees engaging with AI, human capital, and ESG oversight. CEOs and executive teams in private equity portfolio companies or scale-ups preparing for IPO, M&A, or take-private events. Leadership programmes for senior women in operating and director roles. Audience outcomes A clearer picture of what boards now expect from HR on AI, talent risk, and human capital reporting. Specific reference points on integrating HR through IPO, take-private, and cross-border M&A. A working view of how generative AI is changing talent acquisition and the CHRO operating model. Director-level language for governing AI ethics, workforce design, and compensation in tandem.

Why organisations work with Eric Termuende He gives leadership teams a working language for incremental change. The “one-degree shift” framework reframes culture work as a sequence of small, low-resistance moves teams can actually make, instead of a programme to be launched. His research base is original. Rethink Work and the surveys behind it focus on what attracts and retains the right people for a specific workplace, not the best people in the abstract, which is a more useful question for most CHROs. He pitches at team level, not enterprise level. Most future-of-work speakers operate at workforce-strategy altitude. Termuende speaks to the manager and the leader of leaders, which is where engagement and retention are actually won or lost. He has tested the material against operating environments at Amazon, IBM, Coca-Cola, Toyota, and Nokia. The keynotes have been refined through repeated commercial use, not built for the stage. Biography highlights Co-Founder of NoW of Work, a workplace innovation and leadership consultancy. Author of Rethink Work (Barlow Books), an Amazon best-seller on engagement and retention. Named to American Express’s Top 100 Emerging Innovators under 35. 2022 Arch Award for Early Career Achievement, Haskayne School of Business, University of Calgary. TEDx speaker (TEDxBCIT, “Bigger than Work”) and Walrus Talks contributor. Host of the One Degree Shift podcast, interviewing operators and executives on incremental team change. Biography Most culture programmes fail not because the diagnosis is wrong, but because the prescribed change is too big to land. Teams are asked to adopt new behaviours on top of existing workload, and the new behaviours do not survive the first quarter. Eric Termuende’s work begins from this observation. The argument running through Rethink Work and the surveys behind it is that engagement and retention are decided at the team level, by a small number of recurring behaviours, and that the right intervention is operational rather than aspirational. NoW of Work, the consultancy Termuende co-founded, is built around that premise. The “one-degree shift” framework is its working vocabulary: small, specific behaviour changes designed to reduce friction and build trust without triggering another transformation initiative. The credentials sit underneath the argument. American Express named him to its Top 100 Emerging Innovators. The University of Calgary’s Haskayne School of Business gave him its Arch Award for Early Career Achievement in 2022. The material has been refined in front of audiences at Amazon, IBM, Coca-Cola, Toyota, Nokia, and Zoom, and on TEDx and Walrus stages. For senior people leaders, the proposition is unusually concrete. Termuende leaves an audience with a way to act on Monday morning, not a thesis to debate. That is rare in the future-of-work category, where most speakers operate one level too high to be useful to the line managers who actually run the teams. Key speaking topics Future of work and workforce design Team performance and trust Talent attraction and retention Workplace culture and engagement Multigenerational teams Leadership in uncertainty AI and the manager’s role Ideal for CHROs and people leaders responsible for engagement and retention strategy Leadership development and learning teams designing manager curricula Operations and divisional leaders running multigenerational teams under change Executive offsites focused on culture and talent in growth or post-merger contexts Audience outcomes A working framework for designing small behavioural shifts that hold at team level A clearer answer to which people the organisation should be attracting, not just how to attract more Practical positions on the multigenerational workforce that line managers can apply A reframing of culture work as operational practice, not communications activity

Why organisations work with Colette Carlson A Master’s in Human Behavior anchors the content in behavioural science rather than speaker anecdote, which holds up in front of senior, sceptical audiences. The Human Edge framework organises five distinct programmes against specific buyer briefs: leadership, sales, team performance, burnout and resilience, and women’s leadership. CPAE Speaker Hall of Fame membership signals platform reliability for high-stakes conferences and executive offsites where delivery risk is itself a procurement criterion. A career arc that begins on straight commission and ends in front of Microsoft, PepsiCo, and Boeing audiences makes the trust and connection content land with sales and revenue teams, not only with HR. Biography highlights Master’s Degree in Human Behavior. Certified Speaking Professional (CSP), a credential held by fewer than 10% of International Federation for Professional Speakers members. Inducted into the CPAE Speaker Hall of Fame in 2017. Founder of Speak Your Truth, Inc. and author of Stop Playing Fictionary: Speak Your Truth to Stress Less and Connect More. Keynote work for Microsoft, PepsiCo, FedEx, ExxonMobil, Procter & Gamble, Fidelity, Costco, Domino’s, Boeing, PwC, and Accenture. Contributor to Success, Business Management Daily, and Working Mother; co-authored Conversations on Success Vol. 4 alongside Deepak Chopra and Mark Victor Hansen. Biography The relational fabric of most organisations has thinned. Hybrid schedules, lean middle layers, and rapid restructures have left teams collaborating by habit rather than by design, and the result shows up in disengagement scores, deal cycles that stall, and change programmes that miss the people piece. Colette Carlson works on that exact problem. Her content draws on a Master’s in Human Behavior and two decades on commission-based sales floors, then translates the behavioural science into communication moves senior leaders, salespeople, and team managers can use the next morning. The Human Edge framework organises this into five keynote programmes spanning leadership, sales, team performance, resilience, and women’s leadership. The credential trail is unusually concentrated. She holds the CSP designation held by under 10% of IFPS members and was inducted into the CPAE Speaker Hall of Fame in 2017, an NSA lifetime award. Her client list, including Microsoft, PepsiCo, FedEx, ExxonMobil, Procter & Gamble, Boeing, and Accenture, indicates a track record across both regulated and consumer-facing environments. What separates her in the workplace-culture pillar is the bridge between scientific framing and revenue-floor experience. Buyers booking a culture or engagement keynote often get one or the other. Carlson is fluent with HR audiences and with sales kick-offs, which is why her work travels across the org chart rather than sitting only in the people function. Key speaking topics Trust and connection in hybrid organisations Psychological safety and team performance Communication under pressure Resilience and burnout prevention Sales relationships and influence Women’s leadership and executive presence Human skills in an AI-augmented workplace Ideal for CHROs and people leaders rebuilding engagement after restructure or hybrid transition Sales leaders running national kick-offs that need a behavioural, relationship-led keynote Executive teams introducing psychological safety and trust as operating principles Women’s leadership networks and ERG flagship events Audience outcomes A working vocabulary for trust and psychological safety that leaders can use in their next team meeting Specific communication moves for difficult conversations, candour, and feedback Behavioural tools to protect focus and energy through sustained organisational pressure A relationship-first sales mindset that closes the gap between rapport and revenue Practical confidence cues for women navigating senior rooms and negotiation moments

Why organisations work with Deborah Nas Her book Design Things That Make Sense sets out a codified methodology: 24 strategies to strengthen what technology offers users and 13 to reduce the resistance that causes adoption to fail. It gives innovation teams a structured diagnostic rather than a set of principles to interpret on their own. She founded the Centre for Quantum and Society at QuantumDelta NL – making her one of very few people who can address quantum technology’s ethical, legal, and organisational implications in terms senior teams can act on before the technology reaches commercial scale. Her position leading multidisciplinary research teams at TU Delft – on mobility futures, quantum societal readiness, and energy transition – means her perspective is shaped by live scientific frontier work, not commentary on published trends. She is on the investment committee of InnovationQuarter Capital, a €143 million deep tech fund, and on the supervisory board of Hardt Hyperloop – direct sight lines into where deep tech investment is moving, not just where it currently stands. Her starting point is the psychology of technology resistance – the reason most implementation initiatives stall – which is the question most organisations have not structured an answer to and the one that most directly explains expensive innovation failures. Biography highlights Professor of Strategic Design for Technology-based Innovation, Faculty of Industrial Design Engineering, TU Delft Initiative Lead and founder, Centre for Quantum and Society, QuantumDelta NL Author, Design Things That Make Sense (BIS Publishers) – a practitioner framework of 37 named design strategies for technology-based product innovation Visiting professor, Politecnico di Milano Investment committee member, InnovationQuarter Capital (€143 million deep tech fund); supervisory board member, Hardt Hyperloop MSc Industrial Design Engineering with honours, TU Delft; 16 years co-founding and running a strategic innovation agency Biography Technology that works and technology that people will actually use are two different achievements. Deborah Nas, Professor of Strategic Design for Technology-based Innovation at TU Delft’s Faculty of Industrial Design Engineering, has spent 25 years studying the gap between them. She began at Philips and KPN, then spent 16 years co-founding and running a strategic innovation agency before anchoring her work in research and teaching at TU Delft. Her core contribution is a codified methodology: 24 design strategies to strengthen what a technology product offers and 13 to reduce the user resistance that causes adoption to fail. Published in Design Things That Make Sense (BIS Publishers), the framework draws on consumer psychology and is structured for direct use by product teams and innovation managers. She also teaches it as a visiting professor at Politecnico di Milano. She has extended this work into the next generation of technology adoption challenges. As founder and Innovation Lead of the Centre for Quantum and Society at QuantumDelta NL, she is developing the ethical, legal, and societal frameworks organisations will need before quantum technology reaches commercial scale. She is also on the supervisory board of Hardt Hyperloop and on the investment committee of InnovationQuarter Capital, a €143 million deep tech fund. Organisations that work with her are not typically looking for enthusiasm about what emerging technology can do. They want a structured answer to why technology investments fail at the point of adoption – and a methodology that gives their teams a way to act on it. Key speaking topics Technology adoption and consumer resistance Human-centred design for technology-based innovation AI strategy and organisational readiness Quantum technology and societal implications Deep tech ecosystem and investment landscape Future of work and intelligent systems Innovation strategy for established organisations Ideal for Chief Innovation Officers, R&D leads, and product strategy teams working with emerging technologies Boards and senior leadership teams making investment decisions on AI, quantum, or deep tech Corporate innovation functions examining why technology projects stall or fail at adoption Government and public sector bodies engaging with the organisational and societal implications of advanced technologies Audience outcomes A clear framework for understanding why technology-based products fail at adoption – and what design decisions change that outcome Working familiarity with the Tech Design Strategies methodology: 24 strategies to strengthen product benefits and 13 to reduce user resistance Practical orientation to how AI and quantum technologies will affect their specific industry or sector Ability to separate technological capability from technology adoption as distinct strategic problems requiring different organisational responses Insight into how organisations and investors at the deep tech frontier are currently making decisions about technology bets

Johnny C. Taylor, Jr.: A Visionary Leader Shaping the Future of Work and Leadership Johnny C. Taylor, Jr., SHRM-SCP, stands at the forefront of a global movement shaping the future of employment, culture, and leadership as the President and Chief Executive Officer of SHRM. In his role, he leads nearly 340,000 members spanning 180 countries, influencing the lives of over 362 million workers and their families worldwide. With a career spanning over two decades, Mr. Taylor has been an influence for good across numerous roles, serving as a lawyer, a human resources executive and CEO in both the not-for-profit and for-profit sectors. He has held senior and chief executive roles at IAC/InteractiveCorp, Viacom’s Paramount Pictures, Blockbuster Entertainment Group, the McGuireWoods law firm, and Compass Group USA. He most recently left his mark on the Thurgood Marshall College Fund, where he served as President and CEO. A highly valued thought leader, Mr. Taylor is a regular fixture in the media and in congressional hearings, where he provides insight on critical workforce issues. He also educates a broader audience via his USA Today column, “Ask HR,” where he offers accessible advice and perspectives on the modern workplace. Mr. Taylor cemented his influence in September 2021 with the release of the national bestseller, RESET: A Leader’s Guide to Work in an Age of Upheaval. Its success secured its position in the top three of The Wall Street Journal’s best-selling hardcover business books, where it was praised for its candid and forward-thinking vision for leaders to reimagine their company cultures in a time of global upheaval, all while presenting data-driven strategies for a foundational reset. All author proceeds benefit the SHRM Foundation, dedicated to empowering HR as a social force for change. Mr. Taylor sits on a number of boards and holds advisory roles. Appointed chairman of the President’s Advisory Board on Historically Black Colleges and Universities and serving as a member of the White House American Workforce Policy Advisory Board during the Trump Administration, he actively shapes policy and advocates for educational and workforce opportunities. In the corporate arena, Mr. Taylor serves as Vice Chair of the Board of Trustees of the University of Miami, Independent Director of the Flores & Associates corporate board, and is a member of the corporate boards of Guild Education and XPO Logistics (NYSE: XPO). His multifaceted leadership positions reflect a commitment to driving change, fostering inclusivity, and advancing the conversation on the future of work. In every role and endeavor, Mr. Taylor emerges as a dynamic force, providing a visionary roadmap for leaders and organizations navigating the complexities of the evolving global workforce. Speaking Johnny’s magnetic delivery and research-backed content will help you and your organization elevate your executive leadership, maximize the power of human capital, future proof your business, and more. Don’t settle for just one perspective — bring Johnny to your event to hear from a thought leader representing more than 362 million workers and their families, and shaping the future of work through research, policy, and more. Begin by selecting the message that best addresses your audience’s needs. Each talk can be tailored to your audience profile and additional keynote topics are available. Accolades “DC’s 500 Most Infuential People” by Washingtonian Magazine “300 Most Influential Executives in Corporate America” by Savoy Magazine “2023 Trailblazer in Gender Equity and Diversity” by Women Business Collaborative CEO Update’s “CEO of the Year” “LinkedIn Top Voice” in Company Culture

Why organisations work with Duena Blomstrom She names a specific, measurable liability most boards do not currently track. Human Debt sits underneath stalled transformations and lets a leadership team see why their roadmap keeps slipping for non-technical reasons. Her argument lands with engineering and product audiences who tune out conventional wellbeing language. Framing safety as a debt that compounds against velocity gives operators a vocabulary they will actually use. She built the diagnostic, not just the theory. PeopleNotTech turns the framework into measurement, which means a keynote can connect to real follow-on team data rather than ending at inspiration. Three books across Palgrave Macmillan, Bloomsbury Business, and Kogan Page give her argument continuity from FinTech culture (Emotional Banking) through team safety (People Before Tech) to enterprise transformation (Tech-Led Culture). She speaks publicly as a neurodivergent founder, which gives substance to inclusion conversations that are otherwise abstract for senior audiences. Biography highlights Author of Emotional Banking (Palgrave Macmillan), People Before Tech (Bloomsbury Business), and Tech-Led Culture (Kogan Page). CEO and co-founder of PeopleNotTech, a psychological safety measurement platform. Originator of the Human Debt concept and the Emotional Banking framework. LinkedIn Top Voice on leadership and psychological safety with a large newsletter readership. Former Forbes contributor; host of the “people AND tech” and “Tales from the FinTech Crypt” podcasts. Background spanning C-level roles in startups and major technology companies before founding PeopleNotTech. Biography Most digital transformation programmes do not fail on the technology. They fail on whether the team running them can disagree, recover from a bad decision, and tell the truth about a slipping deadline. That is the territory Duena Blomstrom has spent the last decade making operational. Her central concept, Human Debt, reframes psychological safety as a balance sheet item. Teams accrue interest every time a candid conversation is avoided, every time a senior leader rewards optics over honesty, every time fatigue is left unaddressed. Tech debt gets the spreadsheet. Human Debt rarely does, and the cost shows up in stalled roadmaps, attrition, and AI rollouts that never reach production. She built three books out of this argument. Emotional Banking (Palgrave Macmillan) treated culture as the missing variable in retail banking transformation. People Before Tech (Bloomsbury Business) made the case for safety as a precondition of high performance. Tech-Led Culture (Kogan Page) extended the work into enterprise change. Alongside the writing, she co-founded PeopleNotTech to turn the diagnosis into measurement, so the conversation about team health does not stop at the keynote. Audiences also get a founder who writes openly about being neurodivergent and what that means for leadership in practice. That makes inclusion a substantive thread in her work rather than a section header. Key speaking topics Psychological safety as a measurable team capability Human Debt and the hidden cost of low-trust teams Culture inside digital and AI transformation FinTech, retail banking, and Emotional Banking Neurodiversity and inclusive leadership Future of work and agile team practice Ideal for CHROs, chief people officers, and heads of organisational development running culture or engagement programmes alongside major technology change. CIOs, CTOs, and transformation leads whose roadmaps depend on team behaviour, not just delivery capacity. Banking, FinTech, and financial services leadership teams working through digital and AI rollouts. Boards and ExCos commissioning a serious conversation about why transformation programmes are underperforming. Audience outcomes A working definition of Human Debt that a leadership team can apply to its own organisation the next morning. A clearer line between team-level psychological safety and the commercial outcomes a board cares about. A vocabulary that lands with technical audiences who normally resist culture conversations. Specific signals to look for in teams where transformation, AI adoption, or restructuring is in flight. A frank account of what gets lost when neurodivergent leaders are managed for compliance rather than contribution.

Why organisations work with Niluka Kavanagh She co-founded KPMG’s Behavioural Science Unit, giving her a practitioner’s understanding of how psychological insight can be embedded in organisational design: not cited in a presentation, but built into real structures inside a global firm. Building and operating three businesses across fourteen countries, with a community of more than a thousand independent founders behind ImagineThat, gives her a working understanding of what trust, engagement, and team performance look like when conventional structures of co-location and hierarchy do not apply. She has operated inside large organisations and built three independent businesses: she can speak to the intrapreneurship and autonomy conversation from both sides of the corporate boundary. Through The Modern CEO, the organisational arm of her ImagineThat platform, she takes the multigenerational engagement debate out of HR theory and into the specifics of daily leadership communication, intrapreneurship, and psychological safety across teams. The KPMG FutureThinkers initiative she co-founded convening speakers from the BBC, HSBC, and others, gives her direct insight into how large organisations signal innovation internally, and where those signals fall short. Biography highlights Co-founded KPMG’s Behavioural Science Unit and the KPMG FutureThinkers initiative during nearly five years as a consultant and project lead at the firm Advised organisations including Mastercard, Tesco, the London Stock Exchange Group, and Lloyds Bank Founder of ImagineThat, a business school for independent entrepreneurs with over 1,000 members across multiple countries Published in The World Financial Review on the application of behavioural science to customer experience design Opened the 2026 Learning Technologies conference programme on the human side of the future of work, at Europe’s largest workplace learning event Featured in a University of Oxford alumni profile on entrepreneurship and alternative career models Guest lecturer at Trinity College Dublin, the University of Edinburgh, and Somerville College, Oxford Graduate of the University of Oxford (English, Somerville College) Biography Most organisations still use presence as a proxy for productivity and hierarchy as a proxy for trust. Neither assumption holds for the workforce that is now entering and increasingly leaving corporate life. Niluka Kavanagh’s work sits precisely at that fault line: the widening gap between how organisations are designed and what the people inside them now expect. Her grounding in this is practical. At KPMG, she spent nearly five years consulting for organisations including Mastercard, Tesco, and the London Stock Exchange Group, co-founding both the firm’s Behavioural Science Unit and its FutureThinkers initiative. Both projects were about the same thing: applying psychological and behavioural insight to how organisations lead change, design experiences, and engage the people doing the work. After leaving KPMG, she tested the same ideas from the outside. Three businesses, fourteen countries of operating experience, and a community of more than a thousand independent founders gave her the empirical base for The Modern CEO, the organisational branch of her ImagineThat platform. It is a leadership model focused on engagement, intrapreneurship, daily communication, and psychological safety across multigenerational teams. Her writing on behavioural science and customer experience has appeared in The World Financial Review. She is a graduate of the University of Oxford and holds a CIMA accounting qualification. Key speaking topics Future of work and workforce transformation The Modern CEO framework for multigenerational leadership Behavioural science in organisational design Multigenerational leadership and team engagement Intrapreneurship and internal innovation Human-centric leadership and trust structures Leadership communication and psychological safety Ideal for CHROs and people leaders managing generational shifts in workforce expectation and culture CEOs and senior leadership teams seeking to align organisational structure with modern ways of working Transformation leads and change teams working on culture, engagement, and talent retention Professional services and entrepreneurial firms navigating the shift to more autonomous, distributed, or flexible operating models Audience outcomes A working understanding of how generational values are reshaping expectations around autonomy, leadership, and work design, and where the organisational cost is already showing up The Modern CEO framework as a practical model for engagement, intrapreneurship, communication, and psychological safety across multigenerational teams Concrete approaches to unlocking intrapreneurial thinking in teams, drawn from real experience building innovation initiatives inside a global consultancy A clearer sense of how behavioural science applies to culture and leadership challenges beyond the theoretical, grounded in organisational practice Practical questions to apply to their own organisation’s structure, communication norms, and talent strategy