Leadership

Why organisations work with Matteo Renzi His grasp of European political risk comes from having run a G7 government, chaired the EU Council Presidency, and participated in three G7 and three G20 summits – not from studying these institutions but from operating inside them at the highest level. His current role as Strategic Counsellor at the Tony Blair Institute for Global Change connects his analysis to live government reform agendas across more than 40 countries, making his perspective current rather than retrospective. The Renzi government’s Jobs Act labour market overhaul, Madia Reform of public administration, and gender-equal cabinet were each delivered against significant institutional resistance – giving him specific, hard-won insight into what it actually takes to move reform through complex political systems. His co-authorship of the 2025 Tony Blair Institute paper “Europe in the Age of AI” – alongside Tony Blair and former Finnish Prime Minister Sanna Marin – positions him as a substantive current voice on technology governance and European competitiveness, not only on political history. For boards assessing exposure in Italy or the broader Southern European bloc, he provides a counterweight to the Germany-and-France framing that tends to dominate European political risk analysis in international advisory markets. Biography highlights Prime Minister of Italy, 2014 to 2016 – youngest ever Italian PM and youngest G7 leader at appointment Mayor of Florence 2009-2014; President of the Province of Florence 2004-2009; Senator for Florence since 2018 Founder and leader of Italia Viva (since 2019); previously Secretary of the Democratic Party, 2013-2018 Ranked #3 on Fortune’s 40 Under 40 (2014); included in Foreign Policy’s 100 Global Thinkers Strategic Counsellor, Tony Blair Institute for Global Change (since 2024); co-author of “Europe in the Age of AI” (2025) with Tony Blair and Sanna Marin Author of 15+ published books on Italian politics and governance; teaches “The Challenges of Europe” at Stanford University’s Florence programme Biography EU Council negotiations, coalition formation, and regulatory direction are shaped by decisions made under intense political pressure by a small number of insiders. Matteo Renzi was one of them. He served as Prime Minister of Italy from 2014 to 2016, becoming at 39 the youngest person ever to hold that office and the youngest leader in the G7. His government moved fast. The Jobs Act overhauled Italy’s labour market. The Madia Reform digitised public administration and introduced digital ID as a central pillar of state infrastructure. His cabinet became the first in Italian history to achieve gender equality between women and men. He chaired the EU Council Presidency in the second half of 2014 and represented Italy at three G20 and three G7 summits. Italy’s signature on the Paris Agreement on climate change was made under his government. Since leaving government, Renzi has stayed operationally active. He serves in the Italian Senate and leads the centrist party Italia Viva. Since 2024, he has been a Strategic Counsellor at the Tony Blair Institute for Global Change, advising political leaders on reform strategy across more than 40 countries. His course “The Challenges of Europe” at Stanford University’s Florence programme brings that accumulated experience directly into academic debate. For organisations that need to understand how European coalitions form, how reform agendas succeed or fail under institutional pressure, and where geopolitical risk translates into policy, Renzi provides the granular, first-hand intelligence that covers the full range – from city government to the G7 table. Key speaking topics European political risk and governance EU institutional mechanics and reform Coalition politics and government formation Italian and Southern European political economy G7 and multilateral decision-making Digital transformation in government and public administration Political leadership under institutional pressure Ideal for Boards and C-suite executives with significant EU or Italian market exposure Government affairs and public policy functions within multinational organisations International business forums focused on European geopolitical and regulatory risk Senior leadership programmes and policy institutes requiring first-hand governmental perspective Audience outcomes A clearer working model of how EU institutions make decisions and where the real pressure points are – moving beyond election-watching to structural analysis Specific insight into how reform agendas succeed or collapse inside complex political systems, drawn from the Renzi government’s own record A realistic account of what political risk in Italy and the Southern European bloc means for organisations with exposure in those markets Context on how European governments are approaching digital transformation, labour market flexibility, and AI governance A framework for separating structural political change from short-term electoral noise in European markets

Why organisations work with Martin McCourt He has run the playbook most boards are still arguing about: taking a single-product, single-market business into more than 60 international markets while protecting the founder’s creative engine. He grew Dyson profits past £300m and crossed £1bn in revenue in 2011, with 80% of the business coming from outside the UK by the time he left. He is one of very few British CEOs who has personally established subsidiaries in the US, Japan, Switzerland, Austria and Germany, and won market leadership in most of them, including the US. He chairs Joseph Joseph and COMPO and sits on the board of Weber, which keeps him close to live boardroom decisions in the design-led consumer and homewares businesses he spent his career scaling. Named UK Business Leader of the Year at the 2010 National Business Awards, recognised for running a company described as the standout performer of the recession. Biography highlights CEO of Dyson for 15 years, leading the move from a single-product UK operation into more than 60 international markets. Took Dyson revenue past £1bn in 2011, with profits above £300m and 80% of revenue from outside the UK. Established Dyson subsidiaries in the US, Japan, Switzerland, Austria and Germany, winning market leadership in most including the US. Earlier senior commercial roles at Mars, Duracell, Toshiba and Pelikan across more than 40 years in manufacturing, design, sales and marketing. UK Business Leader of the Year, 2010 National Business Awards. Currently Chairman of Joseph Joseph and COMPO, a non-executive director of Weber, and a Visiting Professor at Aston Business School. Earlier chair and board roles include Glen Dimplex, the world’s largest electrical heating manufacturer, alongside Tharsus, Lightfoot, Pure Electric, FreeFlow Technologies and Learning Curve Group, several taken through to successful exit. Biography Dyson was a British engineering business with one famous product and one home market when Martin McCourt joined as CEO. Fifteen years later, 80% of the revenue was coming from outside the UK, profits had passed £300m, and the company had crossed £1bn in sales for the first time in 2011. That outcome did not happen by accident. McCourt designed and ran the international strategy that took Dyson into more than 60 markets, building subsidiaries from scratch in the US, Japan, Switzerland, Austria and Germany and winning market leadership in most of them. He moved manufacturing to Asia while increasing skilled UK jobs, and he kept the commercial machine running so that James Dyson could stay focused on inventing. The career underneath that work matters. Before Dyson, McCourt spent more than two decades in senior commercial roles at Mars, Duracell, Toshiba and Pelikan, learning how branded consumer businesses scale and where they break. That history is why he can speak to the practical mechanics of growth, not just the headline outcome. In 2010 he was named UK Business Leader of the Year at the National Business Awards, recognised for running what was described as the standout business of the recession. That work continues at board level. In September 2025 he became Chairman of Joseph Joseph, the British design-led homewares brand, having advised co-founder Richard Joseph in the company’s early years. He also chairs COMPO, the European organic gardening business, sits on the board of Weber in Chicago, and holds a Visiting Professorship at Aston Business School. Key speaking topics International scaling of product-led businesses Building consumer brands across multiple markets The CEO and founder relationship British manufacturing and global competitiveness Innovation-driven growth Leadership through rapid expansion Clean-technology and industrial investment Ideal for CEOs and boards of founder-led or product-led businesses planning international growth Chief Commercial Officers and international MDs scaling consumer brands Industrial and manufacturing leadership teams considering global market entry Leadership programmes for senior operators in product, design and engineering-led companies Audience outcomes A clear-eyed view of what it actually takes to move a single-market business into 60-plus markets A working model for the CEO and founder partnership in inventor-led companies Specific lessons on entering and winning major international markets, drawn from the US, Japan and Europe A sharper sense of where British manufacturing competes and where it does not Boardroom-grade thinking on innovation, capital allocation and long-horizon growth

Why organisations work with Martin Glenn He has run the P&L at four large consumer businesses and a national governing body, so brand arguments arrive with operator credibility, not agency theory. The Walkers story is a working case study, not an anecdote: he took share from roughly 30 percent to over 60 percent and built the Lineker campaign that still defines the category. He has done the hard version of culture change at the FA, including a 40 percent revenue lift and a record commitment to women’s football, while the senior England teams reached the 2018 World Cup semi-final. He led the United Biscuits turnaround through to a clean exit to Yildiz Holdings in 2014, which gives boards the rare combination of brand instinct and a private-equity-grade financial outcome. He is one of the few UK CEOs to have reached the top through marketing, which makes him useful when a board needs to rewire how the marketing function is positioned and resourced. He chairs PGMOL through one of the most publicly scrutinised reform programmes in English sport, and chaired Chapel Down through its admission to AIM and 2025 strategic review. Biography highlights Former Chief Executive of The Football Association, 2015 to 2019. Former CEO of United Biscuits, Birds Eye Iglo, and President of PepsiCo UK and Ireland. Architect of the Walkers crisps growth story, including the Gary Lineker advertising campaign. Chair of Professional Game Match Officials Limited since January 2024, the body that runs every referee in English professional football; Chair of the Football Foundation since 2020. Former Chair of Chapel Down Group, England’s largest winemaker, 2020 to 2025; oversaw the company’s admission to AIM in December 2023. Author of “The Best Job in the World”; President of The Marketing Society, 2014 to 2017; PPE graduate of Merton College, Oxford. Biography Walkers was a regional crisps brand in 1992. By the time Martin Glenn finished with it, it held more than 60 percent of the UK market and the Gary Lineker campaign had become the longest running advertising property in the country. That growth story is the spine of his career and the reason boards still bring him in. He spent fifteen years at PepsiCo, ending as President of PepsiCo UK and Ireland, before moving into private equity as CEO of Birds Eye Iglo and then United Biscuits, which he sold to Yildiz Holdings in December 2014. Each role asked the same question in a different setting: how do you grow a mature consumer business when distribution is solved and the next point of share has to come from the brand. In 2015 he answered a different version of the question at The Football Association. Over four seasons he restructured the organisation, oversaw a 40 percent rise in revenue, put a record investment behind the women’s game, and worked on the culture at St George’s Park that fed England’s run to the 2018 World Cup semi-final. He left at the end of the 2018-19 season into a portfolio of board roles. As Chair of Chapel Down from 2020 to 2025 he refocused the business onto premium sparkling wine and took it through its admission to AIM in December 2023. Since January 2024 he has chaired Professional Game Match Officials Limited, the body responsible for every referee in English professional football, helping the executive modernise an organisation that operates under permanent public scrutiny. He also chairs the Football Foundation, the UK’s largest sports charity. He is a PPE graduate of Merton College, Oxford, a former President of The Marketing Society, and the author of “The Best Job in the World”, which sets out the Walkers playbook in detail. The through-line is unusual: a CEO who came up through marketing and treats brand as the operating system of the business rather than a downstream function. Key speaking topics Brand-led growth in mature consumer markets Marketing as a route to general management Turnarounds and private equity exits Culture change inside national institutions The CEO operating model for FMCG businesses Leading governance reform under public scrutiny Ideal for CMOs, CEOs and boards in FMCG, retail and consumer health weighing brand investment against margin pressure. Chairs and CEOs of sports bodies, federations and member organisations facing structural reform. Private equity portfolio companies preparing for a brand-led value creation plan or exit. Senior marketing leaders being positioned for general management or P&L roles. Audience outcomes A clear view of how brand investment shows up in market share and enterprise value, drawn from the Walkers and United Biscuits numbers. A working model for the marketer-to-CEO transition, including what marketing leaders typically have to unlearn. A candid account of leading culture change inside a national institution under public scrutiny. Specific lessons on turnaround sequencing, from cost discipline through to brand reinvestment and exit.

Why organisations work with Mark Pollock He hands leaders a decision framework (“facts, acceptance, hope”) they can actually use mid-crisis, tested under conditions where poor judgement carries permanent consequences. His collaboration work is credible because he has done it at scale, catalysing over $100 million of multi-party scientific collaboration with organisations including UCLA, Ekso Bionics and Onward Medical, the company now producing a clinical breakthrough in spinal cord injury treatment. Where most speakers on resilience rely on metaphor, his frameworks have been tested in polar expeditions and in the slow work of brokering scientific collaboration across institutions. His 2018 TED talk with Simone George has over 1.5 million views and has been translated into 12 languages, which means most senior audiences arrive with a shared reference point the keynote can build on. The senior endorsements are unusually specific: Satya Nadella has written publicly about him, and Bank of Ireland’s Group CEO positioned his contribution to the CEO Council as a leadership lesson drawn from hard practice. Biography highlights First blind person to race to the South Pole, completing the 43-day Amundsen Omega 3 South Pole Race alongside Simon O’Donnell and Inge Solheim in January 2009. First person with chronic complete paralysis to voluntarily take steps in a robotic exoskeleton, working with UCLA’s Prof. Reggie Edgerton on spinal cord stimulation research published by the IEEE. TED2018 speaker with Simone George, “A Love Letter to Realism in a Time of Grief”; over 1.5 million views in its first six months; translated into 12 languages. Author of Making It Happen; subject of the documentaries Blind Man Walking and Unbreakable: The Mark Pollock Story. Chairman of Collaborative Cures and founder of the Run in the Dark global running series, which drew over 250,000 participants across all seven continents between 2011 and 2024. World Economic Forum Young Global Leader and former member of the Global Futures Council on Human Enhancement; honorary doctorates from Queen’s University Belfast and the Royal College of Surgeons in Ireland; currently pursuing a Professional Doctorate in Elite Performance (Sport) at Dublin City University. Biography Most frameworks for resilience were developed in environments where the stakes are low and the challenges are chosen. That is not where leaders need them. Mark Pollock’s 2018 TED talk with Simone George, “A Love Letter to Realism in a Time of Grief,” addresses the other category: the imposed challenge, where optimism alone becomes a liability and a team still has to make sound decisions. The talk has more than 1.5 million views and has been translated into 12 languages. The credibility comes from two tested sources. In January 2009, Pollock became the first blind person to race to the South Pole, a 43-day expedition across Antarctica in temperatures down to minus 50. In 2010 he fell from an upstairs window, broke his back, and has lived with paralysis since. The decade that followed took a distinctive shape. Pollock catalysed multi-party scientific collaboration worth over $100 million, connecting scientists, investors, technologists and regulators working on spinal cord injury. He became the first person with chronic complete paralysis to voluntarily take steps in a robotic exoskeleton, working with UCLA’s Prof. Reggie Edgerton. The company commercialising that research, Onward Medical, has since delivered the field’s most significant clinical breakthrough. Organisations like Microsoft, Google, GSK, EY and Mercedes-AMG Petronas Formula One keep booking him. Senior audiences leave with two concrete frameworks: “competitor, realist, collaborator” for maintaining team conviction, and “facts, acceptance, hope” for sound judgement under pressure. Bank of Ireland’s Group CEO framed Pollock’s CEO Council session as a leadership lesson. Satya Nadella has written publicly about him. Key speaking topics Resilience under imposed pressure Decision-making in crisis Elite performance and mindset Cross-institutional collaboration Leadership in uncertainty Human and machine collaboration Adversity and opportunity Ideal for CEO and executive teams during major operational or strategic disruption Chief People Officers and transformation leads rebuilding team confidence during prolonged change programmes Leadership conferences and global off-sites that need a credible account of decision-making in crisis Sales and commercial leadership teams under sustained targets and multi-market complexity Audience outcomes A decision framework (“facts, acceptance, hope”) audiences can apply in real operational crises, with worked examples from extreme environments and from scientific collaboration. A mental model (“competitor, realist, collaborator”) for deciding how a team positions itself when the challenge is imposed. Concrete examples of how high-performance teams hold together across disciplines and geographies, drawn from Pollock’s multi-million-dollar scientific partnerships. A sharper account of what resilience actually requires when the situation is imposed.

Why organisations work with Mark Gallagher Fifteen years on the management boards of Jordan Grand Prix and Red Bull Racing, plus leadership of Cosworth’s F1 engine business. He has actually run the functions he describes. Author of The Business of Winning (Kogan Page) and co-author of The Future Business Formula with Sullivan & Stanley’s Adrian Stalham. His frameworks exist in print, with a track record in front of senior audiences since 1998. Direct experience on FIA technical working groups covering safety and sustainability, including the development of F1’s 2014 hybrid power unit. When he talks about decarbonisation or safety culture, he is describing rules he helped write. Close working relationships with current F1 drivers and teams through Performance Insights and Status Grand Prix, the A1 Grand Prix World Cup-winning outfit he co-owns. The paddock material he draws on is current. Biography highlights Former management board member of Jordan Grand Prix (1998 onwards) and senior figure in the commercial build-out of what became Red Bull Racing Former head of Cosworth’s Formula 1 engine business, which supplied roughly one-third of the grid under his leadership Founder and Managing Director of Performance Insights, his F1 consulting firm, and co-founder of Status Grand Prix, winner of the 2009 A1 Grand Prix World Cup of Motorsport Author of The Business of Winning (Kogan Page, 2014; 2nd edition 2021) and co-author of The Future Business Formula (Rethink Press, 2023) Member of FIA technical working groups on safety and sustainability, including the development of F1’s 2014 hybrid power-unit regulations Media contributor to BBC, Sky Sports, ESPN, CNN, Channel 4 News and Al Jazeera; columnist for GP Racing Magazine; lecturer at Cranfield University Biography Formula 1 is one of the few industries where an operational failure on Sunday becomes a balance-sheet issue by Monday. Regulations shift every season. Deadlines cannot be moved. Mistakes are broadcast to hundreds of millions, and the competitive gap between first and last is measured in hundredths of a second. That is the environment Mark Gallagher spent forty years inside. He sat on the management board of Jordan Grand Prix through its most competitive era, helped build the commercial arm of what became Red Bull Racing, and later ran Cosworth’s F1 engine business as it supplied around a third of the grid. His consultancy, Performance Insights, works with F1 teams and commercial partners today. His books give the method a shape outside the paddock. The Business of Winning, published by Kogan Page, sets out his lessons on leadership, safety, performance management and communication. The Future Business Formula, co-written with Adrian Stalham of the change consultancy Sullivan & Stanley, translates F1’s operating principles into twelve design rules for organisations built to change at speed. Mika Häkkinen wrote the foreword. He has also served on FIA technical working groups on safety and sustainability, including the shift to hybrid power units in 2014, and lectures at Cranfield University. For a senior audience, the value is specific: a practitioner who has run the commercial, engineering and regulatory sides of one of the world’s most publicly scrutinised high-performance businesses, and can describe what each of those jobs actually demanded. Key speaking topics High-performance team culture in elite sport Leadership under non-negotiable deadlines Data, telemetry and decision-making at the operational edge Safety, risk management and regulatory change Sustainability and the energy transition in global sport Technology partnerships and digital transformation Change management in regulated industries Ideal for Senior leadership teams, boards and C-suite audiences responsible for high-stakes operational performance Engineering, manufacturing and technology organisations facing regulatory change or digital transformation Commercial, sponsorship and partnership teams working across technology-heavy sectors Safety, risk and sustainability leaders looking for a real-world reference point on culture and governance Audience outcomes A working sense of how F1 teams hit immovable deadlines without compromising safety or commercial discipline Specific examples of how telemetry, simulation and real-time analytics translate into faster decisions at the operational edge A credible reference point for treating safety culture as a performance lever inside the business Examples and language from elite motorsport that senior leaders can carry into their own strategy and change conversations

Why organisations work with Mark Beaumont He has cycled and recovered from multi-month performance projects with measurable outcomes, but what made them possible was the planning and the team behind the rider. The 18,000 miles in 78 days and 14 hours was a logistics and physiology problem before it was a sporting one. His work as an Operating Partner at Envoy Group, and as an executive chair, gives him a working command of capital allocation and operational discipline that most adventure speakers cannot offer. He has filmed documentaries for fifteen years across the BBC, Amazon Prime and GCN, so he can speak credibly to leaders about performing under public scrutiny and telling a story that lands. He frames endurance as a planning problem: nutrition, sleep, route, contingency, support team. That structure transfers cleanly to a senior team running a long transformation. The British Empire Medal and his Guinness World Records titles are credentials a buyer can put on a board agenda without needing to explain them. Biography highlights World record holder, fastest cycle around the world: 18,000 miles, 78 days, 14 hours (2017). World record holder, fastest solo ride length of Africa: Cairo to Cape Town in 42 days, 8 hours (2015). Author of six books, including The Man Who Cycled the World, Africa Solo, and Around the World in 80 Days. Partner at Eos Advisory, an early-stage innovation fund backing science, engineering and technology companies. BBC documentary subject and contributor for over 15 years, including Glasgow 2014 Commonwealth Games global coverage. British Empire Medal, 2018 New Year Honours, for services to sport, broadcasting and charity. Biography The 80-day cycle around the world looks like a sporting record. It is closer to a 24-hour-a-day operational project with one performer, a small support crew, a fixed deadline, and no option to renegotiate the route. Holding sixteen hours of cycling a day for eleven weeks, on four hours of broken sleep, is a planning and recovery discipline first. These projects run across two decades and many expeditions: an 18,000-mile circumnavigation in 2008, the length of Africa in 2015, and a faster circumnavigation in 78 days and 14 hours in 2017. The earlier rides were filmed for the BBC, the later ones for GCN and Amazon. All were audited by Guinness World Records and run with a support team handling logistics, nutrition and recovery. What he sells a business audience is the working method behind them. The investor side of the work matters here. Beaumont spent six years as a partner and investor at Eos Advisory, an early-stage fund backing Scottish science and technology businesses, before joining Envoy Group as an Operating Partner. His working week goes on capital allocation, founder assessment and scale-up risk. That gives him a commercial register most adventure speakers do not have when they walk into a leadership offsite. What a senior team gets from him is a structured account of how to plan for the long middle of a hard project: where decisions break down, what data to track, when to slow the team to protect the team. The British Empire Medal in 2018, awarded for services to sport, broadcasting and charity, sits alongside six published books and a documentary record stretching back fifteen years. Key speaking topics Sustained performance under prolonged pressure Planning and execution of multi-month projects Recovery and decision-making after setback Risk management in high-consequence environments Early-stage investment and scale-up discipline Endurance physiology applied to business performance Ideal for Executive teams running multi-year transformation or restructuring programmes Sales and operations leadership conferences focused on sustained performance Founder and scale-up audiences working with early-stage investors Senior offsites where resilience is the substantive agenda, not the entertainment Audience outcomes A working method for pacing senior teams through long, demanding projects Specific lessons from three audited world-record expeditions on planning, support and recovery A clearer view of where decision-making degrades under fatigue and how to design around it An investor-side perspective on what separates ambition from operational discipline

Why organisations work with Marcus Buckingham He is the source, not a secondary interpreter, of the strengths-based management research that now sits inside most large engagement and performance programmes. His HBR cover story with Ashley Goodall, “The Feedback Fallacy,” was named by HBR as one of the most influential articles of its first century, and gives executives a defensible reason to dismantle conventional review cycles. He brings a working evidence base from the ADP Research Institute, which gives boards a global, current dataset on engagement and team performance rather than another set of opinions. First, Break All the Rules is one of the most widely read management books in circulation; senior audiences arrive already familiar with the argument, which lets a session move quickly from premise to application. Few speakers can stand on a body of work that has reshaped how Cisco, Deloitte and other large employers redesigned performance management; Buckingham is one of them. Biography highlights Co-author of First, Break All the Rules (1999) and Now, Discover Your Strengths (2001), foundational texts of strengths-based management and the basis for the StrengthsFinder assessment. Head of People and Performance Research at the ADP Research Institute. Co-author with Ashley Goodall of Nine Lies About Work (Harvard Business Review Press, 2019), named best management book of 2019 by Strategy+Business. HBR cover authorship includes “Reinventing Performance Management” (April 2015) and “The Feedback Fallacy” (March/April 2019), the latter selected by HBR as one of the most influential articles of its first hundred years. Author of Love + Work (Harvard Business Review Press, 2022), a Wall Street Journal bestseller. Thinkers50 ranked thinker, peaking at #8 in 2011 and shortlisted for the Thinkers50 Leadership Award the same year. Cambridge University, MA in Social and Political Sciences. Biography The orthodoxy of corporate performance management is built on premises that the evidence does not support. Marcus Buckingham’s research at Gallup, and later at the ADP Research Institute, has spent more than three decades testing those premises against what the highest-performing teams actually do. His finding, in short form, is that performance is local, individual and rooted in what people do best, not in what an annual review tells them to fix. That argument first reached scale through First, Break All the Rules, co-written with Curt Coffman in 1999 and built on Gallup’s global manager interviews. Now, Discover Your Strengths followed in 2001 with Donald O. Clifton and introduced the StrengthsFinder assessment. Together they reframed the conversation in HR from competency gaps to talent deployment. The work has continued to land where senior leaders are paying attention. “Reinventing Performance Management,” his 2015 HBR cover with Ashley Goodall, documented Deloitte’s redesign of its review system. “The Feedback Fallacy,” their 2019 cover, was later named by HBR as one of the most influential articles of its first century. Their book Nine Lies About Work was named best management book of the year by Strategy+Business. Buckingham now heads people and performance research at ADP, with access to one of the larger live datasets on engagement and team behaviour anywhere in business. His most recent book, Love + Work, published by Harvard Business Review Press in 2022, extends the strengths argument into the question of how individuals build careers around the activities that genuinely energise them. The work in front of leaders today is the same work that produced StrengthsFinder: identify what each person does best, then organise around it. Key speaking topics Strengths-based leadership Performance management redesign Employee engagement and team effectiveness Future of work and workforce research Talent strategy and career design Manager development Ideal for CHROs and senior people leaders rebuilding performance management or engagement frameworks Executive teams whose growth strategy depends on retaining and deploying skilled talent Boards reviewing the evidence base behind their human capital reporting Leadership development audiences inside large, multi-location workforces Audience outcomes A clear account of which assumptions inside conventional performance management the data actually supports, and which it does not. Specific design principles, drawn from Gallup and ADP research, for how teams should be measured and led. A working definition of strengths that is operational at the level of an individual conversation, not just a slogan. An evidence-based case for replacing annual feedback rituals with a different cadence of attention from managers.

Why organisations work with Marc Randolph He did not study the Netflix founding from the outside – he ran it. The decisions, the wrong turns, and the business model that eventually disrupted an entire industry are first-hand material, not case-study reconstruction. His central argument challenges a reflex most leadership teams share: that the quality of an idea determines whether it deserves to be pursued. His counter – that testing discipline matters more than idea quality – is specific, actionable, and uncomfortable in the right way. The Netflix founding includes the Blockbuster meeting, where Netflix was offered for $50 million and turned down. That episode alone reframes how organisations should think about incumbent advantage, competitive threat, and the cost of certainty. “That Will Never Work” is not a memoir dressed as business advice. It is a structured argument about how good companies are actually built – through iteration, testing, and the willingness to be wrong in public, not in a boardroom. He runs an active mentorship programme with working founders, which means his frameworks are tested against current entrepreneurial reality – not fixed in the past. Biography highlights Co-founder and first CEO of Netflix, which he helped build from a dismissed DVD-by-mail startup into the foundation of the platform that redefined global entertainment Author of “That Will Never Work: The Birth of Netflix and the Amazing Life of an Idea” (Little, Brown and Company, 2019) Serial entrepreneur with multiple companies founded across direct marketing, software, and technology Former senior marketing executive at Borland International and Macromedia Guest on NPR’s “How I Built This” and other leading entrepreneurship platforms Active mentor to early-stage founders through a structured programme he runs directly Biography Netflix was not an overnight success. In its early years it was dismissed by almost everyone – including, famously, the executives at Blockbuster, who were offered the company for $50 million and said no. Marc Randolph was in that room. He co-founded Netflix in 1997 and served as its first CEO, navigating the business from an idea most people thought would never work to the foundation of what became one of the most disruptive companies in modern business history. His book, “That Will Never Work,” published by Little, Brown in 2019, does not simply recount that journey. It makes a specific argument: that entrepreneurial success has less to do with the quality of an idea than with the discipline of testing it. Most organisations spend considerable energy debating whether an idea is good enough to act on. Randolph’s contention is that the debate itself is the problem – that deciding in advance kills more valuable ideas than the market ever would. That argument is not abstract. It comes from years of direct experience – not only co-founding Netflix, but building and failing at other companies before it, and mentoring hundreds of founders since. Randolph runs an active programme for early-stage entrepreneurs, which means his frameworks are under continuous pressure from people trying to apply them in real conditions today. For organisations wrestling with innovation culture, the fear of failure, or the gap between strategy and action, Randolph offers something most speakers in this space cannot: a first-hand account of what it actually took, and a framework built from that experience rather than written about it. Key speaking topics Entrepreneurship and the discipline of idea-testing Business model innovation and iteration Innovation culture in established organisations Risk, failure, and commercial decision-making Leadership in early-stage and high-growth companies The Netflix founding – strategy, competition, and disruption Mentorship and building founder capability Ideal for CEOs and senior leadership teams building or renewing innovation culture Chief Strategy Officers and heads of new ventures or corporate innovation labs Entrepreneurship conferences and startup ecosystem events Leadership development programmes focused on commercial risk-taking and decision-making under uncertainty Audience outcomes A reframe of how ideas should be evaluated – replacing debate with testable hypotheses Practical language for separating idea quality from execution discipline A clearer understanding of what distinguishes organisations that build new things from those that discuss them Direct exposure to the decision-making logic behind one of the most studied company-founding stories in modern business A more honest framework for thinking about failure as evidence rather than verdict

Why organisations work with Marc Descheemaecker He has done the thing that most change management speakers have only studied: turned around a nationally significant, politically exposed, heavily unionised institution, with verifiable numbers. That gives him a standing in board and C-suite conversations that credentialed academics cannot replicate. His SNCB experience surfaces a distinction most transformation programmes ignore: the difference between change in organisations that can move freely and change in organisations that cannot. Leaders in regulated industries, public bodies, and large state-influenced enterprises hear something they rarely get: a framework built for their actual constraints. Having chaired Brussels Airport during the 2016 terrorist attacks, he brings direct experience of leadership under acute operational crisis, not as a crisis consultant but as the person publicly accountable for the institution’s response and recovery. His simultaneous positions across a national railway, a national bus operator, Brussels Airport, the European Investment Bank, and the European Investment Fund gave him a view few practitioners hold: where European capital allocation meets national infrastructure governance, and where the two pull in opposite directions. Career that moved from McKinsey analysis through consumer goods and facilities services to four major European transport institutions gives him a genuine cross-sector perspective on operational transformation. He is not a transport specialist; he is a change practitioner who happened to work in transport. Biography highlights CEO, NMBS-SNCB (Belgian national railway), 2004–2013: grew passenger numbers by 60%, reduced workforce by approximately 20% Turned loss-making Belgian operations of Thalys and Eurostar into a profitable shareholding; oversaw the separation and partial sale of the SNCB freight division Chairman, Brussels Airport Company (BAC), 2013–2021 Chairman, De Lijn (Belgian national bus and tram operator), 2016–2022 Director, European Investment Bank (EIB), 2015–2022; Director, European Investment Fund (EIF), 2016–2022 Board member, Gimv NV (listed Belgian investment company) Postgraduate in European Economics, College of Europe, Bruges; Master in Business Economics (cum laude), UFSIA University Antwerp; career began at McKinsey Amsterdam Biography Belgium’s national railway was losing passengers and carrying a workforce structure it could no longer sustain when Marc Descheemaecker was appointed CEO in 2004. Over nine years, he reversed both. Ridership grew by 60%. The workforce reduced by almost 20%. Neither result was achieved by bypassing the constraints that define a state-owned enterprise. They were achieved by understanding them precisely, and leading within them. The SNCB work went beyond the headline numbers. The Belgian operations of Thalys and Eurostar were structurally loss-making; Descheemaecker restructured them into a profitable shareholding. The freight division, a separate challenge, was carved out as an independent entity and partly sold to a financial partner. These were not sequential projects. They ran concurrently, each requiring negotiation across government ministries, unions, and private capital. His subsequent board positions; Chairman of Brussels Airport Company, Chairman of De Lijn, Director at the European Investment Bank and the European Investment Fund extended that operational picture into institutional governance. Few practitioners have seen, from the inside, how capital decisions at European level translate into choices on the ground at a national transport authority. He has sat on both sides of the table. His academic formation; Master in Business Economics (cum laude) from UFSIA Antwerp, postgraduate in European Economics from the College of Europe in Bruges gave him the analytical base. The McKinsey apprenticeship sharpened it. The credential that resonates with senior audiences, however, is neither. It is a national railway, genuinely transformed. Key speaking topics Large-scale organisational transformation in politically constrained environments Change leadership in state-owned and regulated enterprises Workforce restructuring under political and union constraint Infrastructure governance and European investment strategy Operational crisis leadership Transport and mobility as a strategic policy challenge Board governance across public and private capital Ideal for CEOs and senior executives leading transformation in regulated industries, utilities, or public-sector adjacent organisations Boards and chairs of state-owned enterprises, infrastructure authorities, or large government-funded bodies CHROs and transformation leads navigating workforce restructuring in politically sensitive environments European policy, infrastructure, and public investment forums where governance and commercial strategy intersect Audience outcomes A clearer articulation of how change management in constrained organisations differs from private-sector transformation – and what that difference demands of leadership Concrete case material from the SNCB turnaround: what decisions were made, what levers were available, and what did not work A practical lens on managing multiple simultaneous stakeholder mandates (government, unions, commercial partners, and public) without losing operational momentum Insight into how European investment institutions think about national infrastructure; useful for leaders navigating public funding cycles and cross-border capital decisions Honest reflection on leading an institution through acute public crisis, and the communication and governance choices that followed

Why organisations work with Lyndon Evans He ran one of the most complex engineering programmes in human history. The LHC took fourteen years, twenty member states and roughly nine billion Swiss francs to build, and it produced the 2012 Higgs boson discovery. The lessons translate. He has lived through the kind of public setback most leaders only theorise about. The 2008 quench accident delayed the LHC’s first physics run by more than a year; how he managed the recovery is the case study, not a slide. He is recognised by the engineering profession, not only the physics community. The IEEE Simon Ramo Medal was awarded for systems engineering leadership, which makes him unusually credible with senior technical and operations audiences. He carries the institutional credentials buyers test against: CBE, Fellow of the Royal Society, Fellow of the American Physical Society, Breakthrough Prize laureate. The credentials are useful because the underlying work is real. Biography highlights Project leader of the Large Hadron Collider at CERN, 1994 to 2008 Director of the Linear Collider Collaboration from 2012, coordinating ILC and CLIC programmes 2012 Special Fundamental Physics Prize (Breakthrough Prize) for leadership of the LHC CBE, 2001 New Year Honours Fellow of the Royal Society (2010), Fellow of the American Physical Society (1991), Fellow of the Learned Society of Wales IEEE Simon Ramo Medal (2014) for systems engineering leadership of the LHC Biography The Large Hadron Collider was approved in 1994 and produced its first proton collisions in 2010. The fourteen-year gap is the story. Twenty member states, several thousand physicists and engineers, more than a hundred countries contributing components, and a budget of roughly nine billion Swiss francs had to be held together through funding rounds, design changes and a 2008 magnet quench that delayed the first physics run by more than a year. Lyndon Evans was the project leader who held it. That kind of work earns a different category of recognition. The 2012 Special Fundamental Physics Prize cited his leadership role in the discovery of the Higgs boson. The IEEE Simon Ramo Medal, awarded two years later, cited his systems engineering leadership specifically. He is a Fellow of the Royal Society, a Fellow of the American Physical Society and was appointed CBE in 2001. Since 2012 Evans has directed the Linear Collider Collaboration, the international body coordinating the next generation of particle colliders. The programmes he is now shaping, the International Linear Collider and the Compact Linear Collider, operate on similar timescales and similar coalitions to the LHC. The institutional questions are the same: how to keep a long-horizon scientific commitment alive through political cycles shorter than its delivery window. For corporate audiences the material is not particle physics. It is the management of complexity at a scale most organisations will not encounter, presented by someone who did the job rather than studied it. A Welsh chemist who switched to physics because he found it easier, Evans speaks plainly about coalitions, recovery from public failure, and the discipline of running programmes whose value will not be visible for a generation. Key speaking topics Leadership of large complex programmes Project recovery after public failure International scientific collaboration Engineering at the edge of feasibility Long-horizon delivery under political cycles Science, discovery and public trust Ideal for Boards and executive teams sponsoring multi-year capital or infrastructure programmes Chief operating officers and programme directors running cross-border delivery at scale Engineering and technology leadership audiences in regulated or research-intensive sectors Conferences on innovation, science and the long view of strategic investment Audience outcomes A working sense of what it takes to hold a long-horizon programme together when funding, politics and engineering all move on shorter cycles A specific account of how the LHC team handled the 2008 quench and what credibility recovery actually involved Language for talking about systems engineering and coalition management that translates from physics to business A grounded view of how scientific discovery is produced, useful for leaders sponsoring R&D, deep tech or moonshot programmes

Why organisations work with Luke Johnson He has built, bought and sold more well-known British consumer brands than almost any other operator of his generation, including PizzaExpress, Strada, The Ivy, Giraffe, Patisserie Valerie and Gail’s, which gives any commercial audience an unusually direct reference point. He runs his own private equity firm, Risk Capital Partners, and continues to chair operating businesses, so the perspective is current investor and chairman, not retired founder. He has written a weekly national-press column on entrepreneurship for more than twenty years across the Financial Times, The Sunday Times and the Sunday Telegraph, which means audiences get arguments that have been tested in print, not improvised on stage. He is willing to talk publicly about the collapse of Patisserie Valerie, the fraud that triggered it, and what a chairman missed, which is rare candour from a figure still active in private equity. His chairmanship of Channel 4, the Royal Society of Arts and the Institute of Cancer Research gives him a board-level vocabulary that translates well for non-executives, charity trustees and public sector audiences. Biography highlights Chairman of PizzaExpress from 1993 to 1999, growing the chain from 12 to over 150 restaurants and the share price from 40p to over 900p. Founder and chairman of Risk Capital Partners, a London private equity firm operating since 2001. Chairman of Channel 4 Television Corporation, 2004 to 2010. Founder of Signature Restaurants (The Ivy, Le Caprice, J. Sheekey, Belgo) and the Strada chain; investor in Giraffe, Gail’s, Brighton Pier Group and Patisserie Holdings. Author of “Start It Up: Why Running Your Own Business Is Easier Than You Think” (Penguin, 2011) and weekly columnist for the Financial Times (2007 to 2015) and The Sunday Times (2015 to 2021). Co-founder and chairman of the Centre for Entrepreneurs; former chairman of the Royal Society of Arts, StartUp Britain and the Institute of Cancer Research; honorary degrees from Heriot-Watt, Bath, UWE and the University of West London. Biography PizzaExpress had twelve restaurants and a 40p share price when Luke Johnson and Hugh Osmond took control in 1993. By the time Johnson left as chairman in 1999, the chain had passed 150 sites and the share price had cleared 900p. That single deal still anchors his commercial reputation, but it sits inside a longer pattern. He founded Signature Restaurants, which owned The Ivy, J. Sheekey, Le Caprice and Belgo. He built Strada from scratch to thirty sites. Risk Capital Partners, the private equity firm he has run since 2001, has backed Giraffe, Gail’s, Brighton Pier Group, Patisserie Holdings and a long list of mid-market operators. The picture is not uniformly positive, and that is part of why senior audiences listen. Patisserie Holdings, where he was chairman and largest shareholder, collapsed in October 2018 after the discovery of significant accounting fraud. He has written and spoken about the experience in detail, including what a non-executive chair can and cannot see from the board. Alongside the deals, Johnson has built an unusually durable second career as a writer. He wrote weekly for the Sunday Telegraph from 1998, for the Financial Times from 2007, and for The Sunday Times until 2021. The work covers founders, capital, markets, management and failure, and it is consistently specific. His 2011 book “Start It Up”, published by Penguin, sets out the operator’s view of starting and running a small business without the usual founder mythology. Public roles round out the picture. He chaired Channel 4 Television for six years, the Royal Society of Arts for three, the Institute of Cancer Research for eight, and co-founded the Centre for Entrepreneurs to make the case for British founders in public policy. Four British universities, Heriot-Watt, Bath, the University of the West of England and the University of West London, have awarded him honorary degrees on the strength of that combined record. Key speaking topics Entrepreneurship and the realities of starting a business Private equity and growth-stage investment Consumer, hospitality and retail strategy Scale-up leadership and board governance Lessons from corporate failure and fraud The economics of small and medium-sized business Chairmanship of listed and charitable organisations Ideal for Founders, CEOs and senior teams in consumer, hospitality, retail and service businesses Private equity, venture and growth-stage investor audiences Boards and non-executive directors of listed and private companies Industry conferences and member organisations focused on entrepreneurship and SME growth Audience outcomes A franker view of why scale-ups stall than most growth literature offers, drawn from named deals on both sides of the outcome. A working understanding of how private equity actually evaluates and backs consumer businesses, from a practitioner who still writes the cheques. A clearer sense of what a board chair owes a company under stress, informed by the Patisserie Valerie collapse and other live cases. Concrete prompts for founders on capital, hiring, controls and exit, anchored in three decades of operator experience.

Why organisations work with Luis Maria Huete He brings a named, structured methodology, Clienting, that gives a management team a shared language for customer segmentation, business model alignment, and service mix economics. It is the rare customer-strategy framework with both an academic anchor and four decades of board-room application. He has facilitated senior offsites in more than 800 companies across 70 countries, including Banco Santander, BBVA, Telefonica, Coca-Cola, Repsol, and ISS. The work is execution-focused: redesigning structure, coordination mechanisms, and the operating model behind a strategy. His doctoral work on commercial banking service strategy was named best dissertation of 1988 by the Decision Sciences Institute. The same analytical discipline shows up in the way he treats customer profitability as an operating problem, not a marketing one. He has taught inside Harvard Business School’s Achieving Breakthrough Service and Advanced Management programmes, alongside his chair at IESE. The combined platform gives senior audiences confidence that the frameworks have been pressure-tested in serious academic and corporate settings. He works fluently in English and Spanish, with board-level experience across Europe, Latin America, and Asia. For multinational teams that need a single voice on customer strategy across regions, that range is genuinely scarce. Biography highlights Professor of Operations, Information and Technology at IESE Business School, on faculty since 1982. DBA, Boston University. Fulbright Scholar. Doctoral thesis on commercial banking service strategy awarded best dissertation of 1988 by the Decision Sciences Institute. Author of thirteen management books, including Clienting, Service Management, Leading for the Common Good (2015), 50 Leaders Who Made History (2017), and Leadership and Governance (2025). Faculty contributor to Harvard Business School’s Achieving Breakthrough Service and Advanced Management executive programmes. Regular contributor to Harvard Deusto Business Review and Expansion. Chairs the Advisory Board of Makro and the Instituto de Capital Humano. Board member of Altia, the Instituto Gobernanza y Sociedad, and the International Academy of Management. Biography Customer profitability is an operating problem before it is a marketing one. Most companies cannot say, with any precision, which of their customers earn the margin that funds the rest of the business, or how the service model would need to change if they could. That is the question Huete has spent four decades putting in front of senior teams. His framework, Clienting, gives a management committee a structured way to work that question. It moves through segmentation, business model alignment, service mix, implementation, and performance measurement, treating customer strategy as a coordinated set of operating decisions rather than a brand exercise. The methodology is documented across thirteen books and tested inside the executive programmes of IESE Business School and Harvard Business School, where Huete has taught Achieving Breakthrough Service and Advanced Management. The academic anchor is serious. His doctoral thesis on commercial banking service strategy was named best dissertation of 1988 by the Decision Sciences Institute, and he holds a chair at IESE he has occupied since 1982. Alongside that, he has facilitated senior offsites in more than 800 companies across 70 countries, including Banco Santander, BBVA, Telefonica, Coca-Cola, Repsol, and ISS. He chairs the Advisory Board of Makro and the Instituto de Capital Humano, and writes regularly for Harvard Deusto Business Review and Expansion. What a senior team gets is a working vocabulary for customer strategy and a facilitator who has watched several hundred management committees try to install it. The conversation he runs is rarely about ideas. It is about what to stop doing, which customers to organise around, and how to align the operating model to the answer. Key speaking topics Clienting and customer strategy Service management and service economics Strategy execution and operating model design Corporate culture and senior-team alignment Leadership and governance Family business transitions Customer loyalty and profitability Ideal for CEOs, CCOs and CMOs reviewing customer segmentation and the underlying service economics. Boards and ExCos running a strategy refresh or post-merger operating model redesign. Senior leadership offsites that need a structured outside facilitator on customer strategy and execution. Family business owners and boards navigating governance and succession alongside commercial repositioning. Audience outcomes A working vocabulary for Clienting, segmentation, service mix, and the link from customer loyalty to operating margin. A sharper read on which customer segments the organisation is actually built to serve profitably, and which it is not. A structured view of the gap between stated strategy and operating execution, and where coordination mechanisms break down. Specific examples drawn from senior offsites with European and Latin American multinationals on how the management committee owns customer strategy. A reference set of books and frameworks the team can use after the session to continue the work internally.