Expérience employé

Why organisations work with Imran Rehman He runs a working team-measurement platform, Kokoro, so his sessions draw on live data from teams rather than abstract models. His thesis reframes the problem: fix the environment, not the individual. That shift gives HR and transformation leaders a more tractable lever than personality interventions. He combines executive coaching practice with product building, which gives senior teams a rare mix of one-to-one diagnostic instinct and systems thinking in the same room. He works fluently in English and German and operates across European corporate and multinational contexts, which suits international leadership audiences. His book “Sum of Many” gives the work a named, published argument leaders can reference after the session. Biography highlights Co-founder of Kokoro (Kokoro GmbH, Vienna), a real-time team and leadership analytics platform founded in 2018. Author of “Sum of Many,” featured on the Chapters Of My Life podcast (Life Book 45). Certified business and executive coach, European Business School (EBS). Bilingual working languages: English and German; based in Vienna, Austria. Signature talks include “The Science of Great Teams,” “The Myths of Measuring Humans,” and “Preventing Team Burnout: 6 Evidence-Based Actions for Success.” Professional coaching practice spanning multiple sectors and geographies, with a focus on senior leadership teams and organisational development. Biography Most teams are not underperforming because the people in them are weak. They are underperforming because the environment around them quietly punishes candour, overload is treated as a personal resilience problem, and the signals that matter are read too late. This is the terrain Imran Rehman works in. He is co-founder of Kokoro, a Vienna-based platform that measures psychological safety, belonging, and the conditions of healthy high performance in real time. Kokoro was founded in 2018, and the product sits behind his speaking: the data he references is the data his clients are generating, not borrowed survey research. His book “Sum of Many” argues the same point in long form. Stop trying to fix individuals. Build environments where ordinary people can do unusually good work together. It is a direct challenge to a lot of standard leadership development, and it gives his keynotes a single, testable claim rather than a list of tips. He is a certified executive coach through the European Business School and works fluently in English and German across European and multinational organisations. The coaching practice and the product are not separate lives. One informs the other, which is why his sessions land with HR directors and operating leaders who have already sat through the generic version of this topic. Key speaking topics Psychological safety in teams Belonging and team dynamics Data-informed team performance Healthy high performance and burnout prevention Leadership development and coaching Organisational development and culture Ideal for CHROs, CPOs, and heads of organisational development responsible for team effectiveness at scale Senior leadership teams preparing for a step-change in performance expectations Transformation and change leaders who need measurable people indicators alongside operational ones International and German-speaking leadership audiences in multinational corporate settings Audience outcomes A working definition of psychological safety that is specific enough to act on, not just reference A shift in framing from individual performance fixes to environmental design A view of what can and cannot be usefully measured in team behaviour, and why most surveys fail Evidence-based moves for preventing team burnout before it shows up in attrition figures A shared language for senior teams to diagnose their own dynamics in the weeks after the session

Why organisations work with Isabel Behncke Her evidence base is unusually direct. More than 3,000 kilometres tracking wild bonobos in Congo gave her the first comprehensive field study of adult play in our closest living relatives, which anchors every claim she makes about creativity and social bonding in observed behaviour rather than metaphor. She translates evolutionary biology into practical arguments about culture. Her framing of play as a core adult competence, not a perk, gives leaders a defensible language for investing in creativity, psychological safety and informal connection inside performance-driven cultures. She moves between serious scientific and serious commercial settings. TED main stage twice, WIRED, Google Zeitgeist, SXSW, the House of Lords, the United Nations General Assembly and the G20, which means she is used to calibrating the same argument for scientists, policymakers and executives. She holds institutional credibility across three continents. Oxford DPhil, Gruter Institute fellowship, PERC board seat and a research post at Universidad del Desarrollo’s Social Complexity Research Center, plus advisory work on Chile’s long-term science and innovation strategy. She sits outside the behavioural economics cohort. Her discipline is field ethology, which gives her arguments about trust, risk and collaboration a biological depth that lands differently with leaders who have already heard the standard behavioural science keynote. Biography highlights DPhil in Evolutionary Anthropology from the University of Oxford, with the first comprehensive scientific study of adult play behaviour in wild bonobos at the Wamba research site in Congo. MPhil in Human Evolution from the University of Cambridge; BSc in Zoology and MSc in Wildlife Conservation from University College London. TED Fellow and TED Resident; two main-stage TED talks including «Evolution’s gift of play, from bonobo apes to humans» and «Does nature have a sense of humor?». Researcher at the Social Complexity Research Center (CICS), Universidad del Desarrollo, Santiago; Fellow of the Gruter Institute for research on human behavior and institutions; board member at PERC. Advisory roles in Chile’s long-term strategy for science, technology, innovation and knowledge, with affiliations including the Centro de Estudios Publicos. Platform work includes WIRED, Google Zeitgeist, SXSW, the United Nations General Assembly, the House of Lords and the G20, alongside features in BBC and National Geographic documentaries and The Tim Ferriss Show. Biography Most organisations talk about creativity and collaboration as if they were cultural aspirations. Field ethology treats them as biological functions. Isabel Behncke built her career studying how social mammals, and specifically wild bonobos in the Congo, generate trust, creativity and resilience through play, risk-taking and informal bonding. Her DPhil at Oxford produced the first comprehensive scientific study of adult play behaviour in wild bonobos, based on more than 3,000 kilometres of field observation at the Wamba research site. That field base shapes how she works with organisations. Her argument is that adult play is not a soft concept but an adaptive mechanism that underpins learning, social bonding and innovation in every species that depends on flexible behaviour, humans included. Leaders hear a case for culture that is rooted in evolutionary evidence rather than slogans, delivered by someone who has watched these behaviours in the wild. Her institutional footprint runs across science, policy and public platforms. She is a researcher at the Social Complexity Research Center at Universidad del Desarrollo in Santiago, a Fellow of the Gruter Institute, a board member at PERC and an adviser on Chile’s long-term science and innovation strategy. She is a TED Fellow and TED Resident, has spoken twice from the main TED stage, and has appeared at WIRED, Google Zeitgeist, SXSW, the House of Lords, the United Nations General Assembly and the G20. For senior leaders grappling with how to build adaptive, creative teams under pressure, she offers a rare combination: the rigour of a field scientist, the clarity of a seasoned public communicator, and a set of questions most boards have never asked about why their best work tends to happen in their least controlled rooms. Key speaking topics Play as a driver of adult creativity and adaptation Trust, risk-taking and social bonding inside teams Evolutionary perspectives on organisational culture Human behaviour, complexity and change Creativity and the science of collaboration Rituals and informal structure in working life Ideal for CEOs, Chief People Officers and culture leads rethinking collaboration, creativity or psychological safety Leadership and talent development programmes that want a serious scientific frame rather than another behavioural economics keynote Innovation, R&D and design leaders examining how team environments shape creative output Organisations rebuilding rituals and informal structure after hybrid and remote disruption Audience outcomes A clear evolutionary case for why adult play, humour and informal bonding shape performance, not just morale Language for talking about trust, risk and creativity that rests on observed behaviour in social mammals A sharper read on which cultural habits accelerate adaptation and which quietly suppress it Fresh questions to ask about how teams learn, collaborate and recover under sustained pressure

Why organisations work with Jack Becker He converts a specific carrier-deck method, Crew Resource Management, into an operating routine that safety, sales, and operations teams can run every week. His Brief-Execute-Debrief-Perfect process gives leaders a common language for accountability that does not rely on personality or tenure. He has run this playbook across all seven regions of GE Power and Water, with a reported 60 percent drop in OSHA recordable mishaps inside that footprint. As a former Landing Signals Officer, he brings a rare fluency in how to give and receive hard feedback in the moment without breaking trust. He speaks credibly to both the boardroom and the line: the same framework has been used with Truist Bank, American Heart Association, Allied Transportation, and BP. Biography highlights Former U.S. Navy F/A-18 Hornet and Super Hornet fighter pilot with over 2,000 supersonic flight hours Combat veteran of Operation Iraqi Freedom and former Landing Signals Officer aboard nuclear-powered aircraft carriers Graduate of the U.S. Naval Academy, BS in Political Science with emphasis on organisational leadership Founder and CEO of Flight Level Solutions, Inc., a human performance and execution consultancy Keynote client roster includes GE, Truist Bank, American Heart Association, Allied Transportation, and BP Signature keynote franchise “Supersonic Success,” with adaptations for sales, safety, patient safety, and athletic performance Biography On a carrier deck, a small mistake becomes a fatal one in seconds. That environment produced the discipline at the centre of Jack Becker’s work: the Crew Resource Management routine that navy aviators use to brief every mission, execute it, then debrief it line by line before the next flight. Becker flew the F/A-18 Hornet and Super Hornet in the U.S. Navy, including strike missions in Operation Iraqi Freedom, and served as a Landing Signals Officer responsible for waving fighter jets onto the deck of nuclear-powered carriers. He came out of that career with more than 2,000 supersonic flight hours and a conviction that what made his squadrons reliable was not talent but a repeatable operating rhythm. Flight Level Solutions, the consultancy he founded and now runs as CEO, translates that rhythm into a corporate routine: Brief, Execute, Debrief, Perfect. Safety, sales, and operations leaders use it to tighten pre-work, force honest after-action conversations, and reduce the compounding cost of small errors. Named engagements include GE Power and Water, where the firm reports a 60 percent drop in OSHA recordable mishaps across its seven regions, as well as Truist Bank, American Heart Association, Allied Transportation, and BP. The argument he brings to a stage is a practical one. High-consequence performance does not come from heroics; it comes from a team that briefs the same way every time, holds each other to the plan, and tells the truth in the debrief. That is the routine he trains leaders to install. Key speaking topics Crew Resource Management for corporate teams Leadership and decision-making under pressure Briefing, execution, and debrief discipline Human error reduction and operational reliability Team communication and psychological safety Safety culture in high-consequence environments Sales execution and performance cadence Ideal for Safety and operations leaders in industrial, energy, transport, and healthcare settings Sales leadership and revenue teams that need a shared execution cadence Executive development programmes focused on decision-making under pressure Patient safety, clinical operations, and quality leadership in healthcare systems Audience outcomes A concrete four-part operating routine, Brief-Execute-Debrief-Perfect, that teams can run the week after the keynote A practical vocabulary for giving and receiving hard feedback in the moment, drawn from LSO practice Specific tactics used by fighter squadrons to cut avoidable error and tighten handoffs A clearer view of how psychological safety and accountability coexist inside high-performing crews Worked examples from carrier aviation mapped onto corporate settings in safety, sales, and operations

Why organisations work with Jacob Morgan His “Vulnerable Leader Equation” offers a specific, research-backed counter-argument to the dominant leadership vulnerability narrative – making the case that vulnerability without competence actively undermines trust, not builds it. Boards and CHROs get a framework they can act on, not a platitude. The research underpinning The Future Leader (140 CEO interviews, 14,000-person LinkedIn survey) gives senior audiences data that reflects their own peer group back at them – a rare source of authority in a crowded leadership development market. His founder role at Future of Work Leaders – a by-invitation CHRO community including members from Johnson & Johnson, Dow, and Lego – means his frameworks are stress-tested against the most senior people leaders in the world, not just conference rooms. The Future Leader won the CMI Management Book of the Year 2021, providing external, peer-validated credibility beyond self-reported authority. Organisations navigating the tension between AI adoption and human leadership capability get a framework that treats the two as interdependent – not competing priorities – grounded in his three-environment model of employee experience (culture, technology, physical workspace). Biography highlights Bestselling author of six books published by Wiley and McGraw-Hill, covering collaboration, the future of work, employee experience, leadership, and vulnerability The Future Leader (Wiley, 2020) – winner of the CMI Management Book of the Year 2021 Research base includes 140+ CEO interviews and a LinkedIn-partnered survey of nearly 14,000 employees for The Future Leader; 100+ CEO interviews and a DDI-partnered survey of 14,000 employees for Leading With Vulnerability Founder of Future of Work Leaders, a by-invitation global CHRO community with members from Johnson & Johnson, Dow, Lego, Northrop Grumman, and Neiman Marcus Contributed to and cited in Forbes, The Wall Street Journal, Harvard Business Review, MIT Sloan Management Review, NPR, and CNN Host of Great Leadership With Jacob Morgan; featured guest on the Harvard Business School Managing the Future of Work podcast Biography Jacob Morgan has spent more than a decade asking a question most organisations avoid: why do capable leaders so consistently fail to produce the organisations they intend? His answer, built across six books and primary research involving hundreds of CEOs and tens of thousands of employees, is both precise and uncomfortable – the model of leadership most executives were trained in was designed for a world that no longer exists. His most cited framework, the Vulnerable Leader Equation, makes a specific argument: vulnerability in isolation is not a leadership quality, it is a liability. The research underpinning Leading With Vulnerability (Wiley, 2024) – drawn from over 100 CEO interviews and a DDI-partnered survey of 14,000 employees – shows that leaders who combine openness about their gaps with clear, competence-driven responses to those gaps outperform peers on trust, engagement, and team performance. It is a direct challenge to the feel-good vulnerability conversation, and it is grounded in data. The Future Leader (Wiley, 2020), winner of the CMI Management Book of the Year 2021, applied the same research discipline to the broader question of what leading through disruption actually requires. Based on interviews with over 140 CEOs at organisations including Unilever, Mastercard, and KPMG – paired with a LinkedIn-partnered survey of nearly 14,000 employees – it identified four specific mindsets and five specific skills that define readiness for leadership in uncertain conditions. Morgan is also the founder of Future of Work Leaders, a by-invitation CHRO community whose members include Johnson & Johnson, Dow, and Lego. His work has been featured in Forbes, The Wall Street Journal, the Harvard Business Review, and MIT Sloan Management Review. He hosts the Great Leadership With Jacob Morgan podcast and has been a featured guest on the Harvard Business School Managing the Future of Work series. Key speaking topics Future-ready leadership Vulnerability and trust in organisations Employee experience strategy Leadership in the age of AI Future of work Organisational culture and performance Executive development and people strategy Ideal for CHROs and CPOs navigating the gap between leadership investment and employee outcomes Senior leadership teams preparing for AI-driven workforce transformation Boards and executive committees reviewing leadership capability and succession HR and people functions building future-ready culture frameworks Audience outcomes A named framework – the Vulnerable Leader Equation – for understanding when and how vulnerability strengthens rather than undermines leadership authority The four mindsets and five skills that Morgan’s CEO research identified as defining future-ready leaders, with practical application at individual and team level A clearer model for diagnosing where employee experience is breaking down across culture, technology, and physical environment Research-grounded perspective on how AI is reshaping the leadership role – and what human capability this places at a premium Practical tools for assessing the gap between how leaders perceive their impact and how their people experience it

Why organisations work with Jacqueline Carter Four named books from Harvard Business Review Press and Palgrave (One Second Ahead, The Mind of the Leader, Compassionate Leadership, More Human) that give a board or executive team a shared language for the human side of leadership. One of the few people answering “how do I lead people in the age of AI?” from a leadership-science lens rather than a technology one. Her 2025 book More Human treats people and AI as complementary forces, and shows leaders where to deploy the technology and where the decision has to stay human. A research base built from interviews with more than a hundred CEOs and 360-degree surveys of leaders worldwide, conducted through Potential Project. Her arguments come with evidence, not anecdote. A framework, “wise compassion”, that gives leaders a usable answer to the empathy-versus-results tension most senior teams are stuck on. Twenty years of consulting at Deloitte and Potential Project with named clients including Cisco, Disney, Accenture, IKEA, and Royal Bank of Canada, so she speaks to executives in the language of operational reality, not theory. Biography highlights Senior Partner and North America Director, Potential Project. Co-author, More Human: How the Power of AI Can Transform the Way You Lead (Harvard Business Review Press, 2025). Co-author, Compassionate Leadership (HBR Press, 2022) and The Mind of the Leader (HBR Press, 2018). Co-author, One Second Ahead (Palgrave Macmillan, 2015). MSc in Organizational Behaviour; former leader in Deloitte Consulting’s Change Leadership practice. Regular contributor to Harvard Business Review, Forbes, Fast Company, and Business Insider. Biography The most senior leaders in large organisations are being asked to do contradictory things at once: cut hard, care visibly, deploy AI fast, and keep the workforce engaged through the disruption it causes. Most leadership advice picks one side of that tension and ignores the other. Jacqueline Carter’s work, built over two decades at Potential Project and Deloitte before that, is about holding both. Her four books with Harvard Business Review Press and Palgrave map the same argument across different terrain. The Mind of the Leader (2018) sets out the foundation: mindfulness, selflessness, and compassion as practical leadership disciplines. Compassionate Leadership (2022) names the operating problem most senior leaders run into when they try to lead with empathy, namely that empathy alone makes them indecisive, and proposes “wise compassion” as the working alternative. More Human (2025) turns the same lens on AI, arguing that the technology amplifies whichever leadership instinct is already there. The research base is unusual for a leadership speaker. Potential Project’s work draws on interviews with more than a hundred CEOs and 360-degree surveys of leaders and employees across industries. That gives Carter the evidence to make specific claims about what produces trust, candour, and performance in senior teams, rather than the generic motivational frame most leadership keynotes default to. She writes regularly for Harvard Business Review, Forbes, Fast Company, and Business Insider, and has worked with executive teams at Cisco, Disney, Accenture, IKEA, Kimberly-Clark, and Royal Bank of Canada. The thread running through all of it is a single argument senior buyers will recognise immediately: the human qualities most leaders treat as soft are the ones that actually scale under pressure. Key speaking topics Compassionate leadership and the empathy-versus-results tension Human leadership in the age of AI Leading through change, restructure, and uncertainty Self-leadership and resilience for senior executives Hybrid and virtual team leadership Difficult conversations and leadership candour Mindfulness and attention as leadership disciplines Ideal for CEOs and executive committees rebuilding leadership culture after restructure or rapid growth. CHROs and CLOs designing senior leadership development programmes. Boards and senior teams working out how to deploy AI without losing the workforce. Partner groups and senior leaders in professional services managing client and team pressure simultaneously. Audience outcomes A working definition of “wise compassion” that senior leaders can use the next day in difficult conversations. A clearer view of where their own leadership defaults toward avoidance, false toughness, or performative care. A practical frame for using AI to extend leadership capacity rather than substitute for it. Specific language for the trade-offs between speed, candour, and care that most executive teams struggle to name. A research-backed counter to the assumption that human-centred leadership is incompatible with hard performance.

Why organisations work with Jahkini Bisselink She sits inside Whetston Strategic Foresight, a practice built for long-range corporate planning, which means her insights arrive as briefable strategy inputs rather than generational commentary. She is one of the few speakers who is both a member of Generation Z and a trained foresight researcher of it, which closes the gap between authentic voice and analytical distance. Her UN Youth Representative work involved structured consultations with more than 4,000 young people, giving her data depth most generational speakers cannot match. Senior clients including Deutsche Telekom, the European Parliament, and Lloyds Banking Group have used her to shape leadership conversations about Gen Z, not as a panel novelty. She works in English and Dutch, and she presents to boards, HR functions, and customer experience teams without translating the message between them. Biography highlights Dutch United Nations Youth Representative, 2017 to 2019, elected through open national election. First UN General Assembly speech delivered at age 18. Youth expert at Whetston Strategic Foresight, Amsterdam, since 2020. TEDxYouth@Maastricht speaker, March 2019, “Why Youth Participation is Key”. Named in MIPAD (Most Influential People of African Descent) Class of 2023. Corporate clients include Deutsche Telekom, the European Parliament, Lloyds Banking Group, Rabobank, R/GA, and AVEVA. Biography A quarter of the workforce is now Generation Z, and most leadership teams are still describing them in language borrowed from coverage of millennials a decade earlier. The result is a steady mismatch between what organisations design for younger employees and customers, and what those groups actually want. Closing that gap is now a board-level problem, not an HR one. Bisselink works inside Whetston Strategic Foresight in Amsterdam, where her job is to translate generational research into corporate strategy. Whetston is a foresight practice, not a marketing agency, which shapes how her work lands: she briefs leadership teams the way a strategy consultant would, with a defined argument and named implications, rather than offering generational colour. Her credibility on Gen Z is built on two layers. She is a member of the generation, born in Amsterdam in 1999. She also spent two years as the Dutch United Nations Youth Representative, running structured consultations with more than 4,000 young people across the country and presenting their views at the UN General Assembly in New York. That fieldwork, conducted before she joined Whetston, is the data foundation under her current commercial work. Boards and HR functions at Deutsche Telekom, Lloyds Banking Group, the European Parliament, and Rabobank have used her to pressure-test assumptions about how their next generation of employees and customers actually decide. She was recognised in the MIPAD Class of 2023 for the same body of work. Key speaking topics Generation Z in the workforce The multigenerational workplace Future of customer experience Strategic foresight and generational trends Corporate purpose and youth activism Talent attraction and retention for the next generation Ideal for CHROs and heads of talent rebuilding attraction and retention strategies around a Gen Z-majority workforce CMOs and customer experience leaders whose growth segment is now Gen Z Executive teams and boards reviewing workforce, culture, and brand strategy through a generational lens Public sector and policy bodies that need a credible Gen Z voice in stakeholder conversations Audience outcomes A clearer read on what Gen Z employees and customers actually decide on, separated from common media generalisations. Specific implications for how attraction, retention, and customer strategy need to change inside the audience’s own organisation. A working understanding of the friction points between four working generations and where leaders are still managing on outdated assumptions. Direct exposure to a Gen Z researcher whose evidence base is consultation work, not commentary.

Why organisations work with Jake Mazulewicz He has run the work, not just studied it. As HPI Lead for a 3,500-person business unit at Dominion Virginia Power, he applied the same frameworks he now teaches to lineworkers, system operators, and executives. His Near Miss Library generated more than 150 voluntary reports inside one utility, the kind of disclosure rate most safety programmes never achieve, and it carries endorsements from both executives and union leadership. His Scan & Focus model and Four Levels of Decision Making are tools field foremen and substation crews actually use, not concepts that work only in a classroom. He speaks the language of pilots, paratroopers, firefighters, and lineworkers because he has worked alongside them. Audiences in technical industries treat him as one of their own, which is rare for a keynote speaker on safety. His book, Seven Practical Steps, gives senior leaders a defensible operating playbook for human reliability that can be cited inside the business after the keynote ends. Biography highlights Ph.D. in Education, University of Virginia Former Human Performance Improvement Lead, Dominion Virginia Power, 3,500+ person business unit Founder and Director, JMA Human Reliability Strategies Author of Seven Practical Steps and the HOP Handbook for Leaders, the latter with 7,000+ hardcopies sold Published in The Sentinel, the magazine of the International Institute of Risk & Safety Management (IIRSM) 250+ client teams across energy, manufacturing, healthcare, and government; named clients include the US Department of Energy, Fermilab, NERC, Chevron, BNSF Railway, and Princeton Plasma Physics Lab Biography The instinct in most safety cultures is to chase zero. Zero incidents, zero errors, zero near misses. The most reliable industries figured out long ago that this target produces the opposite of safety. It produces silence. People stop reporting what they see, the organisation stops learning, and the next failure looks exactly like the last one. Jake Mazulewicz has worked inside that contradiction for his whole career, including a decade in the safety function of a Fortune 500 electric utility. As Human Performance Improvement Lead for a 3,500-person business unit at Dominion Virginia Power, he led the work of analysing more than 300 incidents, ran root cause analyses on transmission-level switching errors, and built a Near Miss Library that drew more than 150 voluntary reports from a workforce that had every reason not to volunteer them. His Ph.D. in Education from the University of Virginia underpins the teaching method, but the credibility is operational. Lineworkers, system operators, and executives all recognised the same person in the room. In 2015 he founded JMA Human Reliability Strategies and has since worked with more than 250 teams across utilities, manufacturing, energy, healthcare, and government. Named clients include the US Department of Energy, Fermilab, NERC, Chevron, BNSF Railway, Princeton Plasma Physics Lab, and Energy Safety Canada. Audiences have logged more than 4,700 reviews across 125 engagements since 2023. Two books codify the method. The HOP Handbook for Leaders has sold over 7,000 hardcopies, and Seven Practical Steps sets out a learning-based posture, psychological safety as a working condition rather than a slogan, and After Action Reviews treated as a craft. His six-step event review approach was published in The Sentinel, the magazine of the International Institute of Risk and Safety Management, in April 2025. What separates him from other safety speakers is biography. He has served as a firefighter, an emergency medical technician, a wilderness search and rescue field team leader, and a military paratrooper. When he tells a technical audience that errors are signals, not character flaws, the room hears it from someone who has had to act on that belief in conditions where being wrong has consequences. Key speaking topics Human and Organizational Performance (HOP) High-reliability team practice in high-hazard industries Psychological safety in technical teams After Action Reviews and event learning Situational awareness and decision-making under pressure Safety culture and human error reduction Just culture and incident investigation Ideal for CEOs, COOs, and operations leaders in utilities, energy, manufacturing, and other high-hazard sectors Heads of HSE, safety directors, and chief safety officers responsible for organisational reliability HR and people leaders responsible for psychological safety and frontline team culture Field operations leadership: plant managers, station managers, fleet leaders, frontline supervisors Audience outcomes A working definition of psychological safety that survives contact with a unionised, technical workforce The Scan & Focus model as a usable situational awareness tool, applied to their own operating context A practical method for running After Action Reviews that produce learning rather than blame The Four Levels of Decision Making framework, mapped from novice to expert in their environment A reframing of error as a system signal, with the operating implications for how leaders respond to incidents

Why organisations work with Jamie Theakston Heart Breakfast reaches a daily UK audience in the millions, which means an internal audience recognises him on sight and an external audience trusts the room he is in. He has hosted live network television in formats that test pacing and composure: Live & Kicking on BBC1, Top of the Pops, The Games on Channel 4. Long-form live experience translates directly to long awards evenings. His on-air partnership with Amanda Holden on the UK’s biggest commercial breakfast show is built on interview craft, which carries into panel moderation and senior interview slots on conference stages. He works comfortably across formats: awards host, conference MC, after-dinner host, panel moderator, all from the same booking. Biography highlights Co-host of Heart Breakfast, Heart Radio’s national UK breakfast show, with Amanda Holden. Co-presenter, with Zoe Ball, of Live & Kicking on BBC1, 1996 to 1998. The show won a BAFTA. Host of Top of the Pops, BBC1, 1998 to 2003. Narrator of Traffic Cops, on BBC and Channel 5 since 2003. Co-host, with Alexander Armstrong, of a wine podcast. Trained at the National Youth Theatre from age 13. Biography National breakfast radio is the hardest live shift in British media. Three hours, every weekday, with no script that survives contact with breaking news, traffic, listener calls or a co-host on a tangent. Jamie Theakston has held one of those chairs since 2005, currently alongside Amanda Holden on Heart Breakfast, the UK’s largest commercial breakfast show. Before Heart, he co-presented Live & Kicking on BBC1 with Zoe Ball from 1996 to 1998, the BAFTA-winning Saturday morning show that pulled twice the audience of any rival in its slot. He hosted Top of the Pops through its final mainstream era between 1998 and 2003, interviewing every major artist that passed through it. He has narrated Traffic Cops on BBC and Channel 5 since 2003. That mileage is the product organisations book. Awards evenings, internal conferences, customer events, after-dinner formats: the work that goes wrong when the host cannot read a room, cannot recover when an autocue fails, cannot move from a comedy bit to a moment of genuine recognition without breaking tone. Theakston has done that work on live national television and live national radio for nearly three decades. He hosts as a known quantity. The audience knows the voice and the face. The executive team gets a host who has covered everything from royal memorial broadcasts to chart shows and treats both with the same level of preparation. Key speaking topics Awards hosting Conference and event MC Panel moderation Senior leader interviews on stage After-dinner hosting Ideal for Internal awards and recognition evenings Annual customer and partner conferences Sales kick-offs and all-hands events Charity galas and fundraising dinners Audience outcomes A live event that runs to time, holds energy through the long middle section, and lands its key recognition moments cleanly. Senior leader interviews and panels that produce usable answers rather than rehearsed talking points. A familiar broadcast voice on stage that warms the room before the substantive content begins.

Why organisations work with Jane Garvey Thirteen years anchoring Woman’s Hour gives her a working command of the gender, workplace and culture agenda that few corporate chairs can match. She launched BBC Radio 5 Live on air in 1994 and has been live every week since, on Radio 4, Radio 5 Live and now Times Radio. The composure transfers directly to a corporate stage. Four Sony Gold Awards for the Radio 5 Live Drive programme, including the 2002 News Broadcaster Gold Medal, give her a verifiable editorial standing rather than a borrowed celebrity profile. The Off Air podcast with Fi Glover has passed 10 million listens, demonstrating a current, active audience and a register that lands with professional listeners, not only consumer ones. She runs a room. After-dinner, on-stage interviews, panel chairs and awards hosting are her core commercial product, not an extension of a keynote practice. Biography highlights First voice on air at the launch of BBC Radio 5 Live, 28 March 1994. Presented BBC Radio 4’s Woman’s Hour for thirteen years, October 2007 to December 2020. Four Sony Gold Awards on the Radio 5 Live Drive show with Peter Allen, including the 2002 News Broadcaster Gold Medal. Co-host of the Times Radio afternoon show and the Off Air podcast, which has passed 10 million listens. Co-author with Fi Glover of Did I Say That Out Loud? Notes on the Chuff of Life, Trapeze, 2021. Honorary doctorate, University of Birmingham, 2019. Biography Radio 5 Live went on air at five in the morning on 28 March 1994. The first voice listeners heard was Jane Garvey’s. Three decades later she is still doing live broadcast every week, now on Times Radio, having moved through Radio 4’s Woman’s Hour, the BBC’s Fortunately podcast and a string of news and documentary projects on the way. Live broadcasting at that level is, in practice, the same skill organisations now ask of senior chairs. You are listening to three things at once. You are deciding which line to follow. You are protecting the listener’s interest against the speaker’s habits. Garvey has been doing that without a script for thirty years, on subjects ranging from a chancellor’s spending review to a Supreme Court nomination to the gender pay gap inside the BBC itself. The editorial register comes from Woman’s Hour. Across thirteen years she interviewed politicians, executives, authors and ordinary contributors on the working lives of women, the policy that shapes them and the leaders who set the tone. That work earned a Sony News Broadcaster Gold Medal in 2002 for the Radio 5 Live Drive programme, three further Sony Golds with Peter Allen, and an honorary doctorate from the University of Birmingham in 2019. The current evidence sits in Off Air, the podcast she co-hosts with Fi Glover for The Times. It has passed 10 million listens. The pair were nominated for Best Speech Presenter at the 2024 ARIAS. For corporate buyers, that is the most useful proof point. The audience is live, the register is professional, and the craft has not slipped. Key speaking topics Panel chairing and on-stage interviewing Awards hosting and after-dinner presentation Women at work and the gender agenda Workplace culture and generational change Media, journalism and public conversation Leadership conversations on inclusion Ideal for CEOs, CHROs and communications leads who need a chair for a senior internal or client-facing event Conference and awards organisers booking a host who can hold a serious room Boards and leadership teams running gender, workplace or culture conversations that need a credible moderator Audience outcomes A live conversation that moves, with executives drawn out rather than allowed to drift A clearer view of the gender and workplace agenda from someone who has covered it as a working journalist for two decades An event that finishes on time, with the headline points captured A room that leaves with something specific to repeat, not a generic recap

Why organisations work with Janine Hamner Holman She translates neuroscience into HR-grade interventions, drawing on more than a decade studying brain science alongside a SHRM-CP and SHRM Inclusive Cultures certification, which gives operational HR teams a usable language rather than a TED-style abstraction. Her Mind The Gap: A Thought Leader’s Guide to 21st Century Conscious Leadership gives buyers a defined thesis on the distance between stated values and observed leadership behaviour, useful for boards trying to diagnose culture programmes that stall. She speaks credibly to both nonprofit and Fortune 200 contexts, having spent twenty years in nonprofit leadership followed by close to a decade inside a Fortune 200, which makes her unusual in audiences that mix public-sector, mission-driven, and corporate buyers. Her Cost of Not Paying Attention podcast and signature talk on civility give her a sustained body of public material on workplace incivility as a P&L line, not as a tone-of-voice issue. Biography highlights CEO, J&J Consulting Group; 30+ years as executive and consultant. Author, Mind The Gap: A Thought Leader’s Guide to 21st Century Conscious Leadership; contributing author, On The Shoulders of Mighty Women. Host, The Cost of Not Paying Attention podcast. Named a USA Today Keynote Speaker to Watch in 2024 and LA Weekly Top 10 Trailblazing Entrepreneur in 2023. Winner of the CXO 2.0 Leadership Award. Certified in the Psychology of Leadership (Cornell); SHRM-CP and SHRM Inclusive Cultures certified; Certified Practitioner in Emotional Intelligence. Biography Workplace culture is now a measurable variable on the P&L. Engagement, attrition, and incivility numbers move customer outcomes, and senior leaders increasingly want interventions that change behaviour, not posters. The cost of getting it wrong has stopped being soft. J&J Consulting Group, the firm Janine Hamner Holman leads as CEO, sits in that gap. Her professional history runs across twenty years of nonprofit leadership and almost a decade inside a Fortune 200, with close work alongside the public sector. That mix lets her talk to mission-driven and commercial audiences without flattening either. The intellectual spine of the work is applied neurobiology. More than a decade studying brain science, plus a Cornell certification in the Psychology of Leadership, sits underneath her practice on psychological safety, belonging, and conscious leadership. Her book Mind The Gap sets out the thesis: the distance between stated leadership values and observed leadership behaviour is where culture programmes fail. Public recognition tracks the same content. USA Today named her a Keynote Speaker to Watch in 2024, LA Weekly placed her in its 2023 Top 10 Trailblazing Entrepreneurs, and she won the CXO 2.0 Leadership Award at the CXO2 Conference in Las Vegas. Her podcast, The Cost of Not Paying Attention, gives buyers a sustained sense of the argument before they book the room. Key speaking topics Conscious leadership Organisational culture change Diversity, equity, inclusion and belonging Psychological safety at work Employee engagement and retention Workplace incivility and its commercial cost Change management and neurobiology Emotional intelligence Ideal for CHROs and Heads of People wrestling with engagement, attrition, and DEIB delivery Executive teams running culture transformation programmes that have stalled at policy level Boards and CEOs treating culture as a commercial variable rather than a values statement Nonprofit and mission-driven leadership teams managing growth and professionalisation Audience outcomes A working definition of psychological safety that HR and line managers can operationalise A practical view of how incivility shows up on the P&L through retention, customer experience, and productivity A neuroscience-grounded model for why change resistance is predictable, and what to do about it A clearer separation between DEIB as compliance theatre and DEIB as belonging that affects performance A diagnostic for the gap between stated leadership values and observed leadership behaviour

Why organisations work with Jason Lauritsen He turns the manager-employee relationship into a working model, not a slogan, through The Check-In Method, a named and published approach leaders can install the week after the keynote. His research seat at Quantum Workplace gave him visibility across thousands of employers and millions of engagement responses, which grounds every claim in pattern data rather than anecdote. His book Unlocking High Performance reframes performance management as a relationship discipline, endorsed by Daniel H. Pink, and is used by HR leaders as a practical redesign guide. He speaks fluently to both the CHRO and the frontline manager, which is rare. The same session lands with executives rethinking policy and with line leaders rethinking their next one-to-one. He brings the credibility of an operator who has run the system from both sides: corporate HR leadership where he helped double revenue per employee and halve turnover, and now CEO of Connected Performance Group, advising executive teams on the same problem at the source. Biography highlights CEO of Connected Performance Group, advising CEOs and executive teams on the performance systems that turn strategy into execution. Creator of the Connected Performance System, a framework for leadership clarity, alignment, and performance enablement, with original research presented at Workhuman Live Orlando 2026. Author of Unlocking High Performance (Kogan Page, 2018), a performance-management redesign endorsed by Daniel H. Pink. Co-author with Joe Gerstandt of Social Gravity: Harnessing the Natural Laws of Relationships. As a corporate executive, helped double revenue per employee while cutting employee turnover in half. Former Director of Best Places to Work at Quantum Workplace, leading research across thousands of participating organisations. Biography Engagement has been one of the most measured aspects of corporate life for two decades, and it has barely moved. The data is rich, the pulse surveys run quarterly, and most managers still cannot describe what actually changes a disengaged employee’s trajectory. That gap between measurement and behaviour is the terrain Jason Lauritsen works in. Earlier in his career, as a corporate executive, he helped double revenue per employee while cutting turnover in half. He then led the research team for the Best Places to Work programme at Quantum Workplace, which gave him a cross-sectional view of engagement data across thousands of employers. The conclusion he draws from both sides is direct: employees do not experience work as a contract or a process, they experience it as a relationship, and they leave when the relationship fails. That thesis runs through two books. Unlocking High Performance (Kogan Page, 2018) argues that performance management collapses when it is built as a compliance process and works when it is built around conversation. Social Gravity, co-authored with Joe Gerstandt, maps the laws that govern how workplace relationships actually form. The Check-In Method, the framework he is best known for, translates the relationship argument into the specific moments managers can do differently on a Monday morning. As CEO of Connected Performance Group, his current work goes one layer up. The Connected Performance System treats connection as the operating mechanism through which strategy turns into execution, and locates the leadership, cultural, and operational conditions that strengthen or erode it. Cited across Forbes, Fast Company, HR Executive, Talent Management, and SHRM, his sessions give CHROs and executive teams a named system to install, not just an argument to agree with. Key speaking topics Employee engagement Connection as a performance driver Performance management redesign The manager-employee relationship Employee experience Talent retention Workplace culture Ideal for CHROs and VPs of People rethinking engagement or performance strategy HR and people-team leaders preparing a manager-effectiveness programme Executive teams whose engagement scores have plateaued and whose attrition is climbing Line manager audiences at leadership summits, where the goal is behaviour change, not theory Audience outcomes A clear model for treating the manager-employee bond as a relationship, with the specific manager behaviours that sustain it. The Check-In Method as an installable practice, including the questions managers can use in their next one-to-one. A diagnosis for why performance management processes fail, and what to redesign rather than patch. A sharper read of engagement data, so leaders stop optimising scores and start changing the experience behind them. Language HR and line leaders can share, which closes the gap between policy intent and what employees actually feel.

Why organisations work with Javier Bajer He treats culture as a system of habits, not a communications exercise, and builds timelines measured in months rather than multi-year programmes. His training sits in cognitive psychology and neuroscience, which lets him speak to behaviour change with evidence, not slogans. He has closed this gap inside institutions most advisers never reach: the City of Buenos Aires, where a programme changed the recycling behaviour of six million residents in under a year, alongside Goldman Sachs, HSBC, McKinsey, Shell, and Buckingham Palace. As Editor-in-Chief of Strategic HR Review, he works at the interface between HR practice and academic research, which gives senior people leaders a counterpart who is credible in both rooms. He founded The Talent Foundation and has spent two decades translating values statements into observable behaviour, so the client conversation starts at execution rather than diagnosis. Biography highlights Founding CEO of The Talent Foundation; cognitive psychologist with an MSc in Neurosciences and a PhD in Social Cognition Editor-in-Chief of Strategic HR Review, Emerald Publishing Advisory work with Goldman Sachs, HSBC, McKinsey & Company, Shell, Accenture, Google, Buckingham Palace, and the City of Buenos Aires Led the City of Buenos Aires programme that shifted the recycling behaviour of six million residents within a year, and merged two police forces of 40,000 officers Fellow of the Royal Society of Arts; professor of culture change at Universidad de San Andres and Visiting Fellow of the Business School at the University of Surrey Biography Most culture work fails in the same place. A values statement gets written, a town hall gets held, and the behaviour people see around them in meetings, decisions and email threads does not move. Javier Bajer has spent two decades working on that specific gap, and his argument is that culture is not a message problem. It is a habit problem. The foundation is technical. He trained as a cognitive psychologist, holds an MSc in Neurosciences and a doctorate in social cognition, and uses that grounding to treat culture as a system of learned behaviours that can be redesigned on a defined timeline. He founded The Talent Foundation to apply that thinking at organisational scale, and he edits Strategic HR Review at Emerald, which keeps him close to both research and practice. The client record is unusually wide for the field. He has advised Goldman Sachs, HSBC, McKinsey, Shell, Accenture, and Google on the corporate side, Buckingham Palace as a royal institution, and the City of Buenos Aires at municipal scale. There, his programme moved the recycling behaviour of six million residents inside a year. The through-line is not the sector. Each organisation had a gap between what leadership said and what staff did, and needed it closed in months, not years. His academic affiliations reinforce the practitioner work. He is a Fellow of the RSA, professor of culture change at Universidad de San Andres, and Visiting Fellow of the Business School at the University of Surrey. On stage, the argument he brings to senior audiences is that good intentions are cheap, sustainable habits are rare, and the route from one to the other is a design problem leaders can actually solve. Key speaking topics Culture change and transformation Behavioural science in organisations Translating values into daily behaviour Leadership and cultural alignment Employee engagement beyond incentives Purpose and meaning at work Culture change in public institutions and cities Ideal for CHROs and senior HR leaders holding the mandate for culture and engagement CEOs and executive teams running a values refresh, post-merger integration or strategy reset Transformation and change leaders whose plans depend on observable behaviour shifts Public sector leaders working on institutional or city-level behaviour change Audience outcomes A working definition of culture as a system of habits rather than a communications output A sharper view of why values statements usually fail to change behaviour, and what replaces them Language for separating leadership intent from the daily signals that shape staff behaviour Reference points from corporate, royal and city-government culture programmes that have moved in months A set of questions leaders can take into their next culture or engagement conversation