Business Model Innovation
Speakers who challenge how organisations create, deliver, and capture value in shifting markets
Most mid-sized European companies have run AI pilots. Few have moved them into operating reality. Boards are stuck between vendor pitches, internal scepticism, and a workforce already split between people who use AI daily and people who don’t.
Leaders keep treating digital as a channel when it is now the substrate of their industry. The pattern is consistent: software, data and networks erode the unit economics of physical products, intermediaries and distribution before the incumbent sees the shift. By the time the financial impact lands, the strategic options have already narrowed.
Most brands have audiences they do not own and emotional equity they cannot monetise. The platforms sit in the middle, the data sits with someone else, and the relationship with the customer is rented rather than built. Turning fan affinity into a direct revenue line, at scale, is one of the harder commercial problems any consumer-facing organisation now faces.
Digital commerce platforms now sit between most consumer-facing companies and their customers. The operating decisions that matter, around discovery, conversion, and cross-border reach, are increasingly shaped by how a handful of global platforms structure attention and demand. Senior leaders need a working view of that landscape from someone who has built inside it, not described it from outside.
Fashion businesses run on a development model that was already strained before AI changed what was possible. A typical garment moves from sketch to production through six to eight weeks of manual pattern work, multiple physical samples, and inventory commitments made months before a customer is asked anything. The operational question is no longer whether to automate. It is whether the leadership team understands which parts of the cycle can now be compressed, what the supply chain looks like when production becomes on-demand, and how to integrate digital and physical product lines without losing brand identity.
Customer expectations now move faster than most innovation pipelines can absorb. Strategy teams see the shifts in the data, but by the time a proposition reaches market, the reference point has moved again. The real question is not which trend to chase, but how to build a repeatable method for turning early signals into commercial bets that leaders will back.
Most large brands are running metaverse and avatar projects inside the same marketing teams that built their websites. The output is decorative, not commercial. Companies that want a serious return from digital worlds need to decide whether to retrofit existing functions or stand up a dedicated avatar-native business, and they need a credible view on which categories of revenue, audience, and intellectual property warrant the second route.
Most consumer brands either grow fast and lose their identity, or hold their identity and never reach scale. Founders who try to write social and environmental standards into a business from day one face a sharper version of the same trade-off, because every supply chain decision compounds. The question for boards backing challenger brands is whether purpose can survive the move from a kitchen experiment to a hundred-million-pound P&L.
Mainstream brands spent a decade trying to manufacture community and lost ground to people who already had one. The shift from broadcast to participation has rewritten the rules of audience ownership, and most large organisations are still treating it as a content problem rather than a commercial one. The question now is how to build a direct relationship with the people you used to reach through intermediaries, and how to do it without losing the authenticity that made the channel work in the first place.
Most consumer businesses try to grow by cutting price, and most acquisitions destroy value instead of creating it. Owners and operating teams know the experience they sell is what customers actually pay for, but struggle to build an operating model that protects it at scale. The question is how to grow a multi-brand business through acquisition without losing the thing that made each brand worth buying.