Business Model Innovation

Why organisations work with Arthur Kay He has done the work he speaks about. Bio-bean turned London’s waste coffee grounds into biofuel that powered London buses through a Shell and Argent Energy partnership. Skyroom is building key-worker homes in the airspace above existing London buildings, backed by a £100m fund he raised. He sits where urban climate policy is set. Board roles at Transport for London and the Royal Academy of Engineering, plus chairing the Academy’s Sustainability and Climate Roundtable, give him an inside view of how UK infrastructure and engineering capital is being directed. His book Roadkill, co-authored with Professor Dame Henrietta Moore and published by Wiley in 2025, was named a Financial Times Best Environment, Science and Technology Book of the year. It gives boards a defensible reference point on car dependency, urban land use and the real cost of mobility decisions. He translates between three audiences that most speakers can only address one of: investors evaluating climate-linked capital allocation, public-sector clients commissioning infrastructure, and operators running businesses that depend on both. Biography highlights The founder of Bio-bean, the clean technology company that recycled waste coffee grounds into biofuels and biomass pellets, acquired the company in 2023. Founder and CEO of Skyroom and founder of the £100m Key Worker Homes Fund, building affordable homes for key workers in the airspace above existing London buildings. Honorary Associate Professor at UCL Institute for Global Prosperity; architecture degree from UCL Bartlett School of Architecture and entrepreneurship study at Stanford Graduate School of Business. Co-author with Professor Dame Henrietta Moore of Roadkill: Unveiling the True Cost of Our Toxic Relationship with Cars (Wiley, 2025), named a Financial Times Best Environment, Science and Technology Book of 2025. Board Member of Transport for London, the Royal Academy of Engineering, the Museum of the Home and Fast Forward 2030; Chair of the Royal Academy of Engineering Sustainability and Climate Roundtable. Recognised as a UN Sustainable Development Goals Pioneer, The Guardian Sustainable Business Leader of the Year, MIT Technology Review Innovators Under 35 and Forbes 30 Under 30. Biography London’s buses spent part of 2017 running on a fuel made from used coffee grounds. The company behind it, Bio-bean, industrialised what had been a student thesis at UCL: every spent coffee puck in the city contains usable energy, and a clean technology business could collect, process and sell it back to fleets through partners like Shell and Argent Energy. Arthur Kay founded that company. It was later acquired in 2023. The follow-on venture, Skyroom, takes the same posture toward another stuck problem. Cities cannot build enough homes for the key workers who run them, and ground-level land is exhausted. Skyroom builds in the airspace above existing buildings and finances the work through a £100m fund Kay raised. Both ventures share an instinct: treat the unused output of a city as inventory, then engineer a route to market. That track record sits alongside formal positions inside the institutions that direct UK urban policy. Kay is a Board Member of Transport for London, the Royal Academy of Engineering, the Museum of the Home and Fast Forward 2030, and chairs the Academy’s Sustainability and Climate Roundtable. He is an Honorary Associate Professor at UCL Institute for Global Prosperity, with a degree in architecture from UCL Bartlett and an entrepreneurship study at Stanford. His 2025 book with Professor Dame Henrietta Moore, Roadkill, published by Wiley and named a Financial Times Best Environment, Science and Technology Book of the year, makes the operating argument plain. Car dependency is not a cultural quirk; it is a recurring transfer of money, land and health out of cities, paid in instalments by the people who live in them. The book is the clearest expression of how Kay thinks about climate: as a question of where capital, infrastructure and policy actually land, not where they are stated to be heading. Key speaking topics Sustainable cities and the built environment The economics of car dependency and urban mobility Climate-aligned capital allocation and infrastructure The circular economy in practice Housing, key workers and affordability in major cities Founding and scaling clean technology ventures The transition from net zero commitment to operating delivery Ideal for Boards and executive committees setting climate, ESG and infrastructure strategy CFOs, Chief Sustainability Officers and Heads of Real Estate are evaluating capital allocation against decarbonisation goals Property, mobility, energy and city-government audiences responsible for built-environment decisions Investors and corporate venture teams assessing climate-tech founders and ventures Audience outcomes A clearer view of where the gap between net zero commitment and capital plan is widest, and which decisions close it A working vocabulary for evaluating sustainability claims by what is built and financed, not what is announced Concrete examples from Bio-bean, Skyroom and the Roadkill thesis that translate climate ambition into operating reality A practical sense of which sustainability ventures and partnerships are worth backing, told by someone who has been on both sides of the table

Why organisations work with Arun Sundararajan He works inside the regulatory machinery his audiences are exposed to. Testimony to the US Congress, the European Parliament and the United Nations, plus a seat on the World Economic Forum’s AI Governance Alliance, means he can tell a board where AI rules are actually heading, not where the press thinks they are. His research asks a question most AI strategies skip: what part of “human capital” should remain owned by humans once a model has learned it. For any company building on or competing with generative AI, that question sits underneath copyright exposure, talent contracts and product liability at the same time. He separates durable economic shifts from cycle noise. The same economist who mapped the move to crowd-based capitalism in The Sharing Economy now tells executives which AI effects are structural and which are hype, a distinction worth real money in capital allocation. He advises both sides. He works with technology companies on strategy, litigation and regulation, and with non-tech boards on AI governance and foresight, so he understands the incentives of the firms building the infrastructure your business now depends on. Biography highlights Harold Price Professor of Entrepreneurship at NYU Stern and Director of its Fubon Center for Technology, Business and Innovation. Author of The Sharing Economy (MIT Press, 2016), winner of the Axiom Best Business Books Award and translated into five languages. Has given testimony on the digital economy and AI to the US Congress, the European Parliament and the United Nations. Member of the World Economic Forum’s AI Governance Alliance; former member of the Carnegie Council’s AI and Equality Initiative. Recognised with a Thinkers50 Radar Thinker Award, nine academic Best Paper awards and two Google Faculty Awards. Author of more than 40 op-eds across the New York Times, Financial Times, Guardian, Wired, Le Monde and Harvard Business Review, and a regular AI commentator for CNN, CNBC and Wired. Biography Generative AI learns to write, compose and design by training on work that people already made. That creates a problem older intellectual property law was never built for: a person’s past output is now also the blueprint for a machine that can reproduce their skill. Arun Sundararajan has made this the centre of his work, framing it as a single question for policymakers and boards: what facets of human capital should be owned by humans? The question carries weight because of where he asks it. As an economist at NYU Stern, Director of its Fubon Center for Technology, Business and Innovation, and a member of the World Economic Forum’s AI Governance Alliance, he has given testimony to the US Congress, the European Parliament and the United Nations. His paper “Rethinking Intellectual Property Law in an Era of Generative AI” lays out why copyright designed for the internet era misfires when the thing being copied is a creative process rather than a file. His authority on technological transitions is established. The Sharing Economy, published by MIT Press, was the early rigorous account of platforms like Uber and Airbnb displacing the managed corporation, and it won the Axiom Best Business Books Award. That track record matters now because the same economist is telling executives which AI effects are structural and which are noise, a judgment his recent work on the AI-capital-to-labour threshold makes concrete. What distinguishes him from the wider future-of-work field is the second half of his argument. Alongside the ownership question, he presses the case for national infrastructure that lets people move between occupations mid-career with dignity, treating workforce displacement as a design choice rather than an inevitability. For a board weighing how far to build on generative AI, he is the rare voice who can map both the legal claims forming underneath the technology and the economic settlement that will determine whether it holds. Key speaking topics AI governance and regulation Intellectual property and copyright in the age of generative AI Ownership of human capital The AI-driven future of work Platform strategy and network effects Antitrust and market power in technology Ideal for Boards and C-suites setting generative AI strategy, particularly where IP exposure, talent contracts or litigation risk are in play. Chief Legal Officers, General Counsel and Chief Strategy Officers navigating AI regulation across US, EU and Asian jurisdictions. Policymakers and regulators shaping AI, copyright and labour rules. Technology and platform companies setting strategy against a shifting governance backdrop. Audience outcomes A clear read on where AI regulation is actually heading across the major jurisdictions, from someone inside the bodies writing it. The ability to tell which AI effects on their industry are structural and which are cycle-driven hype. A sharper view of their company’s exposure on IP, copyright and the ownership of human capability. A framework for workforce planning that treats AI-driven displacement as something to design for, not absorb passively.

Why organisations work with Arunjay Katakam He has spent over a decade inside the GSMA and Bill and Melinda Gates Foundation portfolios building the financial infrastructure that brought a billion people into the formal economy, so he speaks about inclusion as an operating problem, not a values statement. His book Generation Hope sets out a five-principle model (growth, participation, opportunity, stability, sustainability) that boards can map directly onto strategy, pricing, and product decisions. He has co-founded three startups, mentored 20-plus emerging-market fintechs through DFS Lab, and built ventures at Catalyst Fund, which gives him real authority on scale-up economics rather than commentary. He brings operator credibility on cross-border payments, digital public infrastructure, and zero-fee payment design, all areas where boards now face direct regulatory and competitive pressure. Biography highlights Author, Generation Hope: How Inclusive Economics Can Help Us All Thrive (Otterpine, 2024). Author, The Power of Micro Money Transfers, a practitioner guide to profitable money-transfer operators. Strategic Advisor, Interledger Foundation. Founder and CEO, Yooz, a cross-border remittance company. Founder, Inclusive Action Lab, a non-profit incubating ventures aimed at poverty alleviation by 2030. Co-author of two GSMA State of the Industry reports on mobile financial services for the unbanked; former EY consultant; mentor to 20-plus inclusive fintech startups via DFS Lab. Biography Most organisations describe inclusion as a values problem. After a decade inside the GSMA and the Bill and Melinda Gates Foundation, building the rails that brought a billion people into the formal economy, the case is sharper than that. Inclusion is an operating problem, with measurable consequences for pricing, distribution, and risk. That is the argument behind Generation Hope (Otterpine, 2024), which sets out five principles: growth, participation, opportunity, stability, and sustainability. The book gives senior leaders a usable frame for redesigning commercial strategy when the extractive model is running out of road, not a moral lecture. The operator background is what makes the case credible. Arunjay Katakam co-founded three startups, including one acquired by Twitter, ran cross-border remittance company Yooz, mentored more than 20 emerging-market fintechs at DFS Lab, and built ventures with Catalyst Fund. His earlier book, The Power of Micro Money Transfers, is a working manual for building profitable payment operators on zero-fee economics. He now advises the Interledger Foundation on open payments infrastructure and runs Inclusive Action Lab, a non-profit incubating moonshot ventures aimed at ending extreme poverty by 2030. The throughline is consistent: commercial discipline applied to inclusive design, with the numbers to support it. Key speaking topics Inclusive economics as a commercial operating model Cross-border payments and digital public infrastructure Open and decentralised finance Scale-up leadership in emerging-market fintech Zero-fee payment design and unit economics Generation Hope: rebuilding growth around participation and sustainability Ideal for Boards and ExCos rethinking growth strategy under regulatory, customer, and capital pressure Financial services leaders (CEO, COO, Chief Strategy Officer, Chief Sustainability Officer) navigating cross-border payments, fintech disruption, and inclusion mandates Innovation and venture-building teams inside large institutions backing inclusive products Foundation, development finance, and policy audiences working on financial inclusion Audience outcomes A five-principle model audiences can apply to their own pricing, product, and strategy decisions A clearer view of where inclusive economics changes unit economics rather than just narrative Specific examples from cross-border payments and digital public infrastructure that show what works at scale A practical agenda for boards on how to position growth strategy for the next decade

Why organisations work with Avinash Kaushik He built the intellectual vocabulary a generation of marketers now uses, including the See-Think-Do-Care framework that maps content, media and measurement to real customer intent. Sixteen years as Google’s Digital Marketing Evangelist gave him a view of marketing performance across most of the world’s largest advertisers, not a single case study. He bridges analytics and brand in a room that usually forces leaders to pick one, advising both a measurement firm (Human Made Machine) and a global fashion group (Tapestry). His books sit on the desks of working practitioners in ten-plus languages; the argument has survived translation, platform change and the rise of generative AI. He is unusually direct about what does not work in marketing measurement, which is why senior buyers use him to sharpen internal debates rather than flatter them. Biography highlights Former Senior Director of Global Analytics and Digital Marketing Evangelist at Google, a sixteen-year tenure. Global Chief Strategy Officer at Human Made Machine; Brand Strategy and Marketing Transformation Consultant at Tapestry. Author of “Web Analytics: An Hour a Day” and “Web Analytics 2.0” (Wiley), translated into more than ten languages. Originator of the See-Think-Do-Care framework for intent-based marketing strategy. Recipient of the American Statistical Association’s Statistical Advocate of the Year and the Web Analytics Association’s Most Influential Industry Contributor award. Writes “The Marketing Analytics Intersect” newsletter, read by approximately 55,000 marketing and analytics leaders. Biography Marketing leaders rarely struggle for data. They struggle to decide what any of it means for growth next quarter. That is the problem Avinash Kaushik has spent two decades making tractable, first inside Google as its Senior Director of Global Analytics and Digital Marketing Evangelist, and now as global Chief Strategy Officer at Human Made Machine and brand strategy consultant to Tapestry. His See-Think-Do-Care framework reframed digital marketing around customer intent rather than channel or demographic, and it is now embedded in the working language of marketing teams from consumer goods to financial services. It is a simple idea with a disciplined consequence: measurement and content have to follow the audience’s state of mind, not the agency’s media plan. Two books, “Web Analytics: An Hour a Day” and “Web Analytics 2.0”, carried that argument into practice and have been translated into more than ten languages. The American Statistical Association named him Statistical Advocate of the Year; the Web Analytics Association recognised him as its Most Influential Industry Contributor. He has taught and advised at Stanford, USC Annenberg and the Rotman school at Toronto. What sets his current work apart is the refusal to treat AI as a separate topic. In rooms with CMOs and CFOs, he draws the line from intent-based customer understanding to incrementality-based measurement to where generative AI actually earns its keep. The recommendation is usually sharper and the vendor pitch usually weaker by the time he is done. Key speaking topics Intent-centric marketing strategy Incrementality-based marketing measurement AI and generative AI in marketing Digital analytics and data-driven decision making Customer-centric growth and retention Marketing transformation for senior leaders The See-Think-Do-Care framework in practice Ideal for CMOs and marketing leadership teams rebuilding measurement for an AI-first environment. Boards and executive teams stress-testing the commercial return from digital and marketing investment. Heads of analytics, data and performance marketing aligning with brand and commercial functions. CEO and CFO audiences who want a serious outside view on marketing’s contribution to growth. Audience outcomes A clearer line between customer intent, marketing activity and commercial outcome. A sharper test for whether a measurement approach is actually incremental or just reported. A working critique of how generative AI is being sold into marketing and where it earns real return. A shared vocabulary, grounded in See-Think-Do-Care, that senior teams can use to align content, media and measurement. A more confident internal argument about where to stop investing, not only where to invest more.

Why organisations work with Barjis Chohan A founder’s view of brand discipline built over more than 25 years. She has run a designer label long enough to have seen the failure modes of growth, dilution, and trend-chasing, and to speak credibly about the cost of each. Hard-won sustainability substance. Seven years rebuilding supply chains, materials, and product lifecycles inside a working business, not a sustainability practice attached to a marketing function. A bicultural commercial perspective most boards do not have access to. She has financed and sold into the GCC, manufactured in the UK, and served Muslim, Western, and luxury hospitality clients inside one operating model. Verifiable entrepreneurial credentials, including Designer in International Trade from the Financial Mail on Sunday, Entrepreneur of the Year (London, Shell LiveWIRE), and the Global MSME Champion Award from the Global Council for the Promotion of International Trade. Inclusion content with a practitioner’s edge. Her work on identity and cultural difference is shaped by running a multicultural business, not by a corporate DEI mandate. Biography highlights Founder and CEO of BARJIS London, established 1999, with bespoke luxury rugs preceding the womenswear line launched in 2011. Luxury hospitality clients include Marriott Hotels, IHG [CONFIRM], The Montcalm (Autograph Collection), Emirates Towers Dubai, Japan Airlines, and K+K Hotels. Studied fashion design at London College of Fashion and Central Saint Martins; interned with Vivienne Westwood before founding her label. Award record includes Designer in International Trade (Financial Mail on Sunday), Entrepreneur of the Year (London), Business of the Year (Islam Channel, 2019), and the Global MSME Champion Award from the Global Council for the Promotion of International Trade. Featured in Vogue and profiled by The Guardian; subject of a London Film Academy documentary. Work exhibited at Fashion Weeks in London, Paris, and Dubai, and in museums in New York, Frankfurt, and San Francisco. Biography Most fashion businesses that survive their first decade do not survive their second with the same ethos intact. BARJIS London is an exception. Founded in 1999 with bespoke luxury rugs, the brand extended into womenswear in 2011 and has operated continuously across UK manufacturing, GCC investment, and hospitality clients including Marriott and Emirates Towers Dubai, with a sustainability programme rebuilt inside the business rather than added to its marketing. Chohan trained at London College of Fashion and studied at Central Saint Martins. She interned with Vivienne Westwood and worked with a French fashion house in Monte Carlo before founding her own label. The Guardian described her as a Westwood prodigy. Her early commercial decisions, including writing to oil companies for investment at seventeen and travelling to the Middle East with a young family, set the bicultural pattern her business has followed since. Recognition has come from credible bodies. She holds the Financial Mail on Sunday Designer in International Trade award, Entrepreneur of the Year (London), Business of the Year from the Islam Channel, and the Global MSME Champion Award from the Global Council for the Promotion of International Trade. The Barjis Initiative, launched in 2018, supports creative entrepreneurs and enterprise education in schools. Boards and leadership audiences book her for the operator’s lens, not the celebrity-founder presentation. Her talks examine brand erosion under growth pressure, creativity as a managed discipline rather than a slogan, and the specific commercial value of cultural fluency in markets where most British brands struggle to operate. Audiences at JP Morgan, the London School of Economics, Fonterra, and the Ministry of Culture of Colombia have heard versions of the same argument: ethos is a commercial asset, but only if it is defended structurally as the business scales. Key speaking topics Brand integrity and ethos at scale Reinvention and resilience in founder-led businesses Failure and risk in team culture Creativity as a growth discipline Sustainability in product, supply chain, and operations Cultural identity as commercial strength Modest fashion and bicultural consumer markets Ideal for Founders, CEOs, and senior brand leaders in consumer-facing businesses L&D and talent leaders running leadership-development days, graduate schemes, and high-potential cohorts CMOs and creative directors managing brand dilution risk under growth Heads of sustainability and product development in fashion, retail, and luxury DEI and people leaders looking for practitioner-led content on cultural inclusion and belonging Audience outcomes A healthier relationship with failure and risk that changes how people decide under pressure A working definition of brand ethos that holds up under commercial pressure A founder’s view of where sustainability programmes succeed and where they stall A reframing of cultural identity as commercial capability rather than compliance Reference points for entering GCC and modest-fashion markets without misreading them

Why organisations work with Bernardo Hernandez Operator credibility on both sides of the Atlantic: a senior Google product role through the Zagat acquisition, then running Flickr at Yahoo, then founding and selling Verse to Block. Few European speakers have lived that arc. Investor pattern recognition across a portfolio that includes Wallapop, Glovo, Fever, Paack, Citibox and Stripe. He talks about scaling consumer tech from inside the cap table, not from the outside. A working view of what AI is doing to product organisations through Pensero AI, his current company, which applies AI to engineering performance and management. Direct experience of the moves that matter to corporates: M&A integration at Google, platform repositioning at Yahoo and fintech exit to a US strategic acquirer. Biography highlights Co-founder of Idealista, Spain’s leading real estate platform. Director of Product Management at Google, 2005 to 2013; led the Zagat acquisition and team. Head of Flickr and Senior Vice President of Product at Yahoo, 2013 to 2015. Founder and CEO of Verse, the European payments app acquired by Block (Square) in 2020. Co-founder and Co-CEO of Pensero AI in New York. Board of Directors, Mapfre USA; trustee, Fundacion Princesa de Girona; jury member, Princess of Asturias Awards for Science and Technology. Recipient of Spain’s National Innovation and Design Award (2023, Ministry of Science). Biography Idealista was a small Madrid property site when Bernardo Hernandez co-founded it in 2000. Today it is the dominant real estate platform in southern Europe. That first venture set the template for a career spent building consumer internet businesses, then teaching incumbents how to think about the same problem. After five years as a portfolio manager at Fidelity, BBVA and Putnam, he joined Google in 2005 as Director of Product Management. He spent eight years inside the company, including leading the Zagat acquisition and integration. He then ran Flickr at Yahoo as Senior Vice President of Product before founding Verse, the European payments app that Block acquired in 2020. The operator track is matched by an investor track. He has backed Wallapop, Glovo, Fever, Paack, Citibox and Stripe, among others, and was an early investor in Tuenti before its sale to Telefonica. He sits on the board of Mapfre USA and is a trustee of the Fundacion Princesa de Girona under the Spanish Royal House. In 2023 he received Spain’s National Innovation and Design Award from the Ministry of Science. His current company, Pensero AI, applies AI to engineering management, giving him a live operating view of what generative AI is doing to product organisations rather than a theorist’s view. For corporate audiences this matters: he is currently building inside the technology shift he is invited to speak about. Key speaking topics Entrepreneurship and the scale-up playbook Digital business models and platform economics Consumer fintech and mobile payments AI in product and engineering organisations Corporate venturing, M&A and integration Innovation portfolios and angel investing Building between Europe and the United States Ideal for CEOs and board directors weighing build, buy or back decisions on new digital businesses. Chief Strategy, Chief Innovation and Corporate Development leaders running venture and M&A activity. Banks, insurers and retailers facing fintech and platform challengers. Leadership groups at European corporates with US ambitions, or US groups expanding into Europe. Audience outcomes A clearer sense of how founders make speed and capital decisions that corporate processes typically slow down. A working framework for evaluating new business models against existing P&L economics. Concrete reference points from Idealista, Google, Flickr, Verse and the current Pensero AI build. A sharper read on where AI is creating leverage inside product and engineering teams right now.

Why organisations work with Bill Tolany He has run brand and marketing inside a category-defining grocer and operations inside Amazon’s ultra-fast delivery business, so he can talk about customer experience as both a marketing problem and a logistics problem. As Senior Director of Marketing at Whole Foods Market, he launched the integrated marketing team and grew alternative commerce sales by hundreds of millions of dollars; a specific commercial result, not a theme. His Amazon Prime Now experience as Regional General Manager gives him direct exposure to the operating model that consumer brands are now being benchmarked against. As Turnaround CEO of Greenling, he has carried the cost discipline and unit economics of a venture-stage e-commerce business, not just commentary on it. He moves easily between corporate transformation conversations and start-up advisory work, useful for buyers whose internal teams need to understand both worlds. Biography highlights Senior Director of Marketing, Whole Foods Market; founding leader of its integrated media team. Regional General Manager, Amazon Prime Now, during its launch and expansion phase. Turnaround CEO, Greenling, Inc., a mission-driven local food e-commerce business. Board Director, The Very Good Food Company Inc. and Caboo Paper Products. Advisor to multiple consumer and technology start-ups. US patent holder. Biography Whole Foods Market and Amazon were two of the most studied consumer businesses of the last decade. Bill Tolany held senior roles at both before they merged, which is unusual for any operator working in modern retail. At Whole Foods Market he served as Senior Director of Marketing and founding leader of the integrated media team. The brief covered brand, social and mobile; the result, according to the company’s own later disclosures, was the launch of an integrated marketing function and growth of alternative commerce sales by hundreds of millions of dollars. His public commentary on Whole Foods’ social strategy, where roughly 85% of corporate tweets were customer responses, became a reference point for retailers thinking about brand as service. He later ran Greenling, Inc. as Turnaround CEO, taking on the unit economics of a mission-driven local food platform. Amazon then recruited him as Regional General Manager for Prime Now, the ultra-fast local delivery business that pushed Amazon into the consumer experience grocers had previously owned. That role gave him direct exposure to how marketing, logistics and store operations have to be re-wired when a customer expects a one-hour window. He sits on the board of Caboo Paper Products, a sustainable bamboo paper products brand, and previously served on the board of The Very Good Food Company Inc., a plant-based food business. He also advises growth-stage companies in media, technology, and e-commerce. The throughline is practical: how a consumer brand sustains a relationship with its customer when the delivery model, the marketing channel and the competitor set all change at once. Key speaking topics Customer experience in modern retail Marketing and commerce integration Digital transformation in grocery and food E-commerce operating models Brand building through service and social Start-up and corporate innovation Plant-based and mission-driven consumer businesses Ideal for CMOs and customer experience leaders in retail, grocery and consumer brands Heads of digital, e-commerce and omnichannel inside consumer businesses Leadership teams at food, beverage and mission-driven consumer companies Corporate innovation and venture teams working with consumer start-ups Audience outcomes A clearer view of how marketing, operations and logistics combine to produce customer experience in modern retail. Specific reference points from Whole Foods Market and Amazon Prime Now on how brand and commerce can be run as one system. Sharper questions to ask about the unit economics of e-commerce and ultra-fast delivery models. Perspective on how legacy consumer brands can work with and learn from start-up operators.

Why organisations work with Blake Mycoskie He built a consumer brand that sold 50% to Bain Capital at a $625 million valuation in 2014. When he talks about purpose-led growth, he is talking from the operator seat. His 2016 Harvard Business Review piece, “The Founder of TOMS on Reimagining the Company’s Mission,” is one of the few founder accounts of what breaks when purpose meets scale and how to rebuild a mission after its original story stops working. TOMS famously ran on almost no traditional advertising, relying on customers as marketers and the Argentina origin story as the brand’s centre of gravity. For CMOs and brand leaders working on authentic purpose positioning, that is a working case from the person who ran the experiment. He speaks openly about the founder arc after the exit: loss of purpose and the long work of rebuilding. For senior leadership audiences where executive mental health has moved from taboo to agenda item, he is genuinely useful. He is currently building ENOUGH, a nonprofit-owned mental health brand launched in 2026, alongside his $100 million psychedelic research philanthropy anchored at Johns Hopkins. His material stays live. Biography highlights Founder of TOMS Shoes; creator of the One for One business model Sold 50% of TOMS to Bain Capital in 2014 at a reported $625 million valuation Author of the New York Times bestseller “Start Something That Matters” (Spiegel & Grau, 2011) Harvard Business Review contributor: “The Founder of TOMS on Reimagining the Company’s Mission” (January/February 2016 issue) Recipient of the Secretary of State’s 2009 Award of Corporate Excellence from Hillary Clinton; invited by Richard Branson to join The B Team alongside Paul Polman and Muhammad Yunus Anchor donor to the Johns Hopkins Center for Psychedelic and Consciousness Research; founder of ENOUGH (2026), a nonprofit-owned consumer brand supporting NAMI, Active Minds and other mental health partners Biography TOMS was one of the first consumer brands to make giving the centre of its commercial engine. For every pair of shoes sold, a pair was given away. The model scaled globally on the back of customer advocacy and almost no advertising spend, and TOMS gave more than 100 million pairs over its first decade. Blake Mycoskie built that company from a trip to Argentina in 2006. By 2014, Bain Capital had bought 50% of it at a $625 million valuation. What started as one founder’s shoe business had become a reference case for purpose-driven commerce, studied at Harvard Business School and written up across the business press. He has since been unusually open about what broke. In the January/February 2016 issue of Harvard Business Review, he wrote “The Founder of TOMS on Reimagining the Company’s Mission.” It remains among the most candid founder accounts of what happens when a purpose-led business scales past its origin story. Operations become routine and the brand loses touch with its why. The whole thing has to be rebuilt from the inside, which is not a familiar subject for founders at that scale to publish on. The arc has pushed further since. After leaving TOMS in 2019, Mycoskie went through a serious depression, which he now discusses openly, and has pivoted his philanthropy and new ventures toward mental health. He is an anchor donor to the Johns Hopkins Center for Psychedelic and Consciousness Research and a member of Richard Branson’s B Team. His newest venture is ENOUGH, a 2026 nonprofit-owned consumer brand that directs 100% of profit to mental health partners including NAMI and Active Minds. For audiences working on purpose-led brand building, or on the long arc of founder leadership, he offers what most case studies stop before: what happens after the exit. Key speaking topics Social entrepreneurship and purpose-driven business One for One and buy-one-give-one business models Conscious capitalism and stakeholder value Purpose-led brand building and customer advocacy Founder journeys from startup to exit and beyond Mental health for senior leaders Catalytic philanthropy and mission investing Ideal for C-suite and founder audiences in consumer and brand-led B2C businesses thinking about purpose as commercial strategy CMO and brand leadership teams working on authentic purpose positioning and customer advocacy Business schools, executive education programmes, and founder/CEO cohorts working on venture creation and scale Leadership offsites where executive mental health and founder identity are on the agenda Audience outcomes An inside view of how One for One worked commercially: the role of customer advocacy in place of advertising spend, and the mechanics of scaling a purpose-led consumer brand An honest assessment of where the model hit its limits, including what Mycoskie published in Harvard Business Review about rebuilding TOMS’ mission after the original story lost its energy Language for talking about executive mental health and founder identity, drawn from a CEO who has put both on record publicly A reference case for putting giving at the commercial core of a consumer brand, from someone who built the category-defining example

Why organisations work with Brent Hoberman He has built and exited two unicorns, lastminute.com and Made.com, and can speak to scaling and to failure with equal credit. Through Founders Factory and firstminute capital, he has first-hand visibility of more than 400 early-stage companies and 12 seed-stage unicorns, giving corporate audiences a live read on where technology is moving. His corporate partner list at Founders Factory, including The Guardian, L’Oreal, easyJet, Aviva and Reckitt Benckiser, means he speaks the language of incumbent strategy as well as founder strategy. As Co-Chair of Enterprise Britain and an adviser to successive UK Prime Ministers, he frames growth inside the real policy and capital conditions leaders operate under. He is candid about what went wrong at Made.com, which gives senior audiences a working case study in IPO timing, governance and post-pandemic demand rather than a highlight reel. Biography highlights Co-founder and former CEO of lastminute.com; sold to Sabre for approximately $1.1bn in 2005. Co-founder of Made.com; founding chairman until shortly before its 2021 IPO. Co-founder and Executive Chairman of Founders Factory, Founders Forum and firstminute capital. Appointed CBE in the 2015 New Year Honours for services to entrepreneurship. Co-Chair of Enterprise Britain; has advised multiple UK Prime Ministers on entrepreneurship policy. Non-executive director roles have included Guardian Media Group, TalkTalk, Shazam, Time Out and The Economist. Biography Lastminute.com went public in March 2000, weeks before the dot-com market broke. The IPO was 43 times oversubscribed and remains one of the fastest company listings in European history. Brent Hoberman was its co-founder and CEO, and he ran the business through the crash and on to a $1.1bn sale to Sabre in 2005. That arc, from frenzy to survival to exit, sits under almost everything he says on stage. Since then he has built three platforms that back other founders. Founders Factory runs corporate-backed accelerators with partners including The Guardian, L’Oreal, easyJet, Aviva, Marks and Spencer and Reckitt Benckiser. firstminute capital is a global seed fund backed by more than 130 unicorn founders. Founders Forum is the community that connects the two. The combined portfolio gives him a working view across several hundred early-stage technology companies at once. He also co-founded Made.com in 2010 and was its founding chairman. He stepped down before the 2021 IPO, having questioned its timing, and the company later entered administration. He uses that outcome directly in corporate sessions on governance, category demand and IPO readiness, which is rare among founders at his level. Outside operating roles, he co-chairs Enterprise Britain with Stephen Fitzpatrick and has advised successive UK Prime Ministers on small business, scale-up and entrepreneurship policy. He was appointed CBE in 2015 for services to entrepreneurship. The policy work matters on the platform because it lets him connect founder behaviour, capital markets and government posture in a way most technology speakers cannot. Key speaking topics Entrepreneurship and founder psychology Scaling consumer internet and marketplace businesses Venture investing and early-stage capital Corporate innovation and startup partnerships AI and consumer technology trends UK and European tech policy Ideal for Boards and executive committees reviewing innovation strategy Corporate venture and M and A teams working with startups CEO and founder gatherings inside private equity and VC portfolios Senior leadership offsites at consumer, retail, media and financial services firms Audience outcomes A clear read on which early-stage technology categories are attracting serious capital and why A practical view of how corporates get useful work out of startup partnerships, from someone who structures them Frank lessons from a founder who has been through a record-breaking IPO, a billion-dollar exit and a public company collapse A sharper sense of how UK and European policy, capital and talent conditions shape what boards can realistically plan for

Why organisations work with Carl Leighton-Pope He has sustained a boutique agency relationship with artists like Bryan Adams, Michael Bublé and Billy Ocean across decades of contractual and technological upheaval, which is rare evidence of how to keep large clients inside a small business. The catalogue of names is its own form of credibility: the Marquee Club in 1964, Dire Straits and Simple Minds at NEMS, The Chippendales as a touring product, WWE and Harlem Globetrotters in Europe. Few speakers can draw on a working roster of this length. He is, in commercial terms, an entrepreneur who diversified beyond his core: from agency work into management, into theatre production with Carnaby Street The Musical and LOVE, and into international touring across genres outside music. The delivery is built for audiences who want a senior business story told with humour and specific characters, not a framework deck. Useful for after-dinner, leadership offsites, and entrepreneurial events where the room wants substance carried by narrative. Biography highlights Founder and Managing Director, Leighton-Pope Organisation, London (incorporated 1991, Companies House 02634876). Career began in 1964 at the Marquee Club in Soho, working in an environment that included Rod Stewart, The Who and Eric Clapton. Former agent at NEMS, where he signed Dire Straits, Simple Minds, Patti Smith, The Motors, UFO and Camel. Signed Bryan Adams as an agency client in 1984 and has subsequently represented Michael Bublé, Billy Ocean, Van Morrison, Bonnie Tyler, Chris Rea, Keith Urban and Jeff Healey. Producer and international tour operator for The Chippendales, and his agency has handled WWE and Harlem Globetrotters tours. Writer and producer of Carnaby Street The Musical and the West End play LOVE (2023). Biography The music business has been rebuilt three times in a single working lifetime. Vinyl gave way to CDs, CDs to downloads, downloads to streaming, and the contractual and revenue logic underneath each change tore through agency businesses that could not adapt. The Leighton-Pope Organisation, founded in London in 1991, has carried the same artists across most of that turbulence. That continuity is the credential. Bryan Adams, signed in 1984 while Carl was still building his agency career, remains a client. Michael Bublé and Billy Ocean sit on the current roster alongside historical clients like Van Morrison, Bonnie Tyler, Chris Rea and Keith Urban. Earlier in his career, working at NEMS, he signed Dire Straits, Simple Minds, Patti Smith, The Motors, UFO and Camel. The names matter because they are the proof of an agency model that has held under load. The career began in 1964 at the Marquee Club in Soho. By 1972 he was running a recording studio in Cardiff and managing the band Sassafras on Chrysalis Records. The Leighton-Pope Organisation followed in 1991 and has since extended beyond music into international touring for The Chippendales, WWE and the Harlem Globetrotters, and into theatre production with Carnaby Street The Musical and the West End play LOVE in 2023. The speaking work draws directly on that operating history. The substance is entrepreneurship inside a creative industry, told through specific decisions, specific clients and specific deals over six decades. Audiences leave with named cases and the texture of how a small business keeps very large clients. Key speaking topics Entrepreneurship in the entertainment industry Talent identification and long-term client retention Building a boutique business with global clients Diversification beyond a core service line Music industry reinvention across format cycles Business storytelling for leadership audiences Ideal for Entrepreneurs and founder-led businesses scaling around a small senior team. CEO and board offsites where the brief is business reflection through narrative rather than framework. After-dinner and gala audiences at industry conferences and corporate events. Leadership programmes covering client relationship longevity and creative industry commercial models. Audience outcomes A working understanding of how a boutique agency retains top-tier clients across decades and format changes. Specific cases on signing, developing and managing globally commercial artists. A view on diversification decisions taken across music, live entertainment and theatre. Material on entrepreneurial judgement under industry-wide disruption, drawn from a six-decade career.

Why organisations work with Carlos Munoz Two airline company builds from scratch, not one. Vueling taken to IPO in 2006, then Volotea launched in 2011 on a deliberately different commercial model. Few entrepreneurship speakers can point to repeat, verifiable company-building at that scale. Operator credibility on a contrarian model that worked. Volotea targets secondary and medium-sized European cities that the major low-cost carriers avoid, and has scaled to c.2,000 employees and EUR 800 million plus in revenue on that thesis. First-hand perspective on founder-board disagreements about strategy. His 2007 Vueling exit came over a merger he opposed, and he went on to build a second business. Useful material for leadership audiences thinking about conviction, governance and when to walk. Fluent in the strategic language of serious buyers. ICADE undergraduate, Harvard MBA, ex-McKinsey; the commercial arguments land with finance, strategy and board audiences without needing translation. Biography highlights Founder of Vueling Airlines; CEO 2002-2007; took the company public on the Spanish stock market in 2006. Co-founder and CEO of Volotea since 2011, the airline connecting secondary and medium-sized European cities. Volotea has carried more than 55 million passengers since operations began in 2012. Former McKinsey and Company management consultant, San Francisco office, 1998-2000. MBA, Harvard Business School; undergraduate degree in Business Administration, ICADE (Universidad Pontificia Comillas), Madrid. Subject of a Harvard Business School teaching case on Vueling Airlines. Biography Most low-cost carriers in Europe compete for the same hub airports and the same passenger flows. Volotea does not. The airline, co-founded by Carlos Munoz in 2011, was built around the cities the majors had written off: medium-sized and secondary European airports, point to point, bypassing the main hubs. The bet worked. Volotea operates from around 20 bases across France, Italy and Spain, employs roughly 2,000 people, and reported revenue in the EUR 800 million plus range in 2024. More than 55 million passengers have flown the airline since it began operations in 2012. It is his second airline, not his first. Munoz founded Vueling in 2002, served as CEO through its IPO in 2006, and left in 2007 after opposing a merger with Clickair that the shareholders backed. Vueling is today part of IAG and one of the largest low-cost carriers in Europe. The career arc gives him a rare vantage point: two distinct commercial models, one exit driven by strategic disagreement, and a second company built on a thesis the first did not address. The earlier credentials explain how the commercial arguments are structured. A business degree from ICADE in Madrid, a Harvard MBA, and two years at McKinsey in San Francisco analysing low-cost carrier economics; Vueling and Volotea are applied versions of that analysis. The Vueling build has since become a Harvard Business School teaching case. Key speaking topics Entrepreneurship and founding companies at scale Business model innovation in commoditised industries Challenger strategy against entrenched incumbents Growth strategy in the airline and travel sector Customer experience as a commercial lever Founder conviction, governance and strategic disagreement Ideal for CEOs and founders of challenger businesses competing against scaled incumbents Strategy and commercial leaders rethinking where the company plays Boards and executive teams of travel, transport and consumer services companies Leadership and management development programmes focused on entrepreneurial decision-making Audience outcomes A clearer view of where incumbents are structurally unable to defend, and what that implies for positioning. A worked example of a contrarian commercial model, from thesis through to operational scale. Honest framing of the founder-board tension points that decide whether a strategy actually gets executed. Practical reference points from two separate company builds, not one, for leaders weighing a second act.

Why organisations work with Cassandra Stavrou She has lived the operational reality of scaling a challenger consumer brand against entrenched incumbents, from cement-mixer experiments in her parents’ garage to listings in every major UK retailer. She made PROPER the first B Corp certified snacks company, then proved the model could withstand a major private equity consolidation deal, completed through Brexit and COVID. She speaks credibly to founders and corporate brand teams about the operational discipline required when purpose stops being a marketing claim and starts being an audited certification. A recognised authority on UK food and drink policy, sitting on the government’s Food & Drink Sector Council, with Veuve Clicquot New Generation and National Business Award recognition behind her. Biography highlights Founder, PROPER Snacks (PROPERCORN and PROPERCHIPS), launched 2011 MBE for services to the food industry, 2020 Veuve Clicquot New Generation Award, 2016 National Business Awards New Business of the Year, 2014 Member, UK Government Food & Drink Sector Council Board member, WARP Snacks, formed in 2021 through the Exponent-backed combination of PROPER and Eat Real Biography PROPER started in a kitchen with a cement mixer and a popcorn recipe. A decade later it was Europe’s largest independent healthier snacking business, with listings in every major UK supermarket and distribution across more than twenty countries. The category it competed in was dominated by global incumbents with budgets that dwarfed anything an independent founder could put behind shelf negotiation, marketing or supply chain. Cassandra Stavrou co-founded PROPER in 2011 and ran it as a challenger brand built on a specific premise: that healthier snacks did not have to compromise on taste, and that the business behind them did not have to compromise on its social and environmental obligations. PROPER became the first B Corp certified snacks company, embedding the standard from the inside rather than retrofitting it later. The Veuve Clicquot New Generation Award in 2016, an MBE in 2020 and a seat on the UK Government’s Food & Drink Sector Council mark a track record that goes beyond brand storytelling. The 2021 consolidation with Eat Real under private equity backer Exponent, forming WARP Snacks, gave the next test: whether the discipline that built the brand could survive the rationalisation that follows institutional capital. She speaks to founders, brand teams and boards on what changes when purpose moves from a positioning line to a binding operating constraint, and on the practical economics of building a category challenger that the incumbents eventually have to take seriously. Key speaking topics Founder-led brand building in consumer categories Scaling challenger brands against incumbents B Corp certification as an operating discipline Purpose and profit in the food and drink sector Female founders and capital UK food and drink policy Ideal for Founders and senior commercial leaders in consumer brands and FMCG Brand, marketing and category leaders in retail Investors and boards backing purpose-led businesses through scale events Conferences on entrepreneurship, sustainability and women in business Audience outcomes A working view of what changes operationally when B Corp standards are written into a consumer business from day one Honest detail on the trade-offs between speed of growth and brand integrity in a price-sensitive category The mechanics of negotiating shelf space, retailer relationships and supply chains as an independent challenger A practitioner’s account of running a founder-led business through a private equity consolidation