Business Strategy & Growth
Strategists, economists and entrepreneurs who help organisations identify opportunity and execute with conviction
Most organisations plan as if the future is a continuation of the present, only faster. The future they actually face is shaped by turning points, unexpected shocks, and ideas that arrive from outside the industry. Long-range thinking is rarely a discipline inside the leadership team, which leaves strategy exposed to events that were predictable to almost no one in the room.
Growth businesses fail more often than they scale, and the reasons sit closer to ordinary management discipline than to strategy. Founders raise money, hire the wrong people, mistake activity for traction, and discover late that the controls were never built. Senior leaders inside larger companies face the inverse problem: how to back, integrate or learn from the entrepreneurs they fund or acquire, without importing the chaos.
Customer strategies fail at the operating layer, not the slide deck. Most organisations have segmentation, a loyalty programme, and a service model that no longer earn margin, because the underlying business has drifted from what specific customers actually pay for. The question for the senior team is whether the company is still organised around its most profitable customers, or merely around its largest ones.
Strategy decks rarely fail on the page. They fail in the gap between intent and the daily behaviour of the people meant to execute. Senior teams know what good looks like, yet under pressure they default to the habits that built the current performance ceiling, not the ones required to move beyond it.
Boards and investment committees are making capital decisions on geopolitical assumptions that no longer hold. The categories most institutions still use to assess country risk and global exposure were built for a system that is fracturing. Misreading the new map costs capital and market position.
Strategy built for national markets and capital-intensive competition is now a liability, not a framework. Urbanisation, the feminisation of skilled workforces, and the structural erosion of imitation as viable strategy have redrawn the competitive map. The organisations that grasp this shift first will set the terms of the next era of competition – not manage its consequences.
Most brands compete on rational benefits and end up interchangeable. Loyalty thins, price pressure rises, marketing budgets get cut first. The harder question for any commercial leader is what makes a customer feel something strong enough to choose you again when the cheaper option is one tap away.
Most organisations that need to transform already have a strategy. What they lack is a team that believes in it enough to change how they behave day to day. That gap – between direction that is communicated and commitment that is genuine – is where performance programmes fail, and it is a leadership problem, not a planning one.
Most large consumer businesses know what good looks like. The harder question is how a leadership team holds a turnaround together for a decade, through three competitor cycles, recessions and changing customer habits, without losing the colleagues and culture that make the strategy work. That sustained operational grip, not a one-off reset, is where most boards quietly struggle.
Sustainable competitive advantage has stopped behaving like it used to. Incumbents with strong positions, talent, and capital still lose share to entrants who reframe the question rather than win on the answer. The work is no longer protecting a moat; it is detecting where the moat has already moved.
Most large organisations no longer compete on capital, scale or process. They compete on whether they can attract scarce talent, generate ideas competitors cannot copy, and build an identity customers actively choose. The strategic question on the table is not how to be more efficient. It is how to be different in a way that pays.