Business Strategy & Growth

Why organisations work with Jamie Kern Lima A founder track record at a scale almost no speaker in the entrepreneurship category can match: a category-creating consumer brand sold to L’Oreal for $1.2 billion, after Sephora said no for six years and QVC said no for three. First female CEO of a brand in L’Oreal’s history, with direct operating experience inside a $30 billion strategic acquirer post-acquisition, not just pre-exit. Two New York Times bestselling books, “Believe IT” and “Worthy”, giving sales teams and leadership audiences a tested framework on rejection and self-worth that the speaker has already road-tested with millions of readers. Host of the Gracie Award-winning Jamie Kern Lima Show, with first-time podcast interviews from figures including Meghan Markle and Michelle Obama, which gives the platform reach and the speaker a sharpened interviewer’s instinct for what actually moves an audience. A Columbia MBA and Columbia Business School board member who chooses to lead with the founder story, not the credential stack. The buyer gets the substance underneath the inspiration. Biography highlights Founder and former CEO of IT Cosmetics; sold to L’Oreal in 2016 for $1.2 billion. First female CEO of a brand in L’Oreal’s 100+ year history. Two-time New York Times bestselling author: “Believe IT” (Simon & Schuster, 2021) and “Worthy” (Hay House, 2024). Host of “The Jamie Kern Lima Show”, winner of the 2025 Gracie Award for Best Podcast, Lifestyle. Guest Shark, ABC’s Shark Tank, Season 16. MBA, Columbia Business School; member of the Columbia Business School Board of Overseers. Listed on Forbes’ America’s Richest Self-Made Women. Biography IT Cosmetics was turned down by Sephora for six years and by QVC for three before Jamie Kern Lima got either retailer on the phone. By 2016 the company was the largest luxury makeup brand in America, and L’Oreal paid $1.2 billion to acquire it. She became the first female CEO of a brand in the group’s history. The founding story is unusual because the product positioning was unusual. IT Cosmetics was built around real skin: rosacea, hyperpigmentation, post-chemotherapy skin, customers QVC’s buyers were not used to seeing on camera. Kern Lima insisted on putting them there. That decision, more than any single marketing tactic, is what separated the brand from the prestige beauty pack and made it acquirable at scale. Post-exit, she has built a second platform with similar discipline. “Believe IT” and “Worthy” are both New York Times bestsellers; “The Jamie Kern Lima Show” won the 2025 Gracie Award for Best Podcast in the lifestyle category, on the back of first-ever podcast interviews with Meghan Markle and a multi-part series with Oprah Winfrey. She is on the board of overseers at Columbia Business School, where she earned her MBA in 2004. For a corporate audience, the relevant content is concrete. How a category-creating consumer brand survives years of rejection from the gatekeepers it depends on. How founder-led marketing competes with conglomerate marketing budgets. What changes inside the business the day a $30 billion strategic acquirer owns it. What stays the same. Key speaking topics Founder-led brand building and category creation Selling to and operating inside a strategic acquirer Authenticity as a marketing operating principle Rejection as a sales and growth discipline Direct retail, on-camera selling and QVC scale-up Resilience and self-worth for senior leaders Women’s entrepreneurship at scale Ideal for Sales kick-offs, especially in consumer, retail, beauty, and direct-to-consumer categories CMOs and brand teams reframing what “authentic” marketing means in practice Founder and scale-up audiences inside corporate venture, accelerator, and women’s leadership programmes Annual conferences seeking a headline keynote with mainstream cultural reach Audience outcomes A working playbook on building demand for a consumer brand the trade buyers have already rejected A clearer framework for how founder-led companies should think about brand voice after acquisition Specific tactics on handling rejection as a recurring operational event, not a one-off setback A renewed willingness, particularly among senior women, to put their own conviction back at the centre of commercial decisions

Why organisations work with Tony Perzow Twenty years on the operator side of the table, buying and selling closeouts to Walmart, Amazon, and Costco, before becoming a trainer. The frame is procurement and sales floor, not classroom. Former negotiation trainer at the Karrass Organization and former VP of negotiation training at Strategic Pricing Associates, giving him a structured pedagogical lineage in the most established commercial negotiation methodologies. His “Heart of the Deal” system is built around what happens to skilled negotiators when pressure rewires their judgement, not around tactic lists. Sessions are simulation-led. Teams negotiate, then get critiqued on the specific unconscious moves that cost margin, rather than walking out with a slide deck. Trained more than 20,000 commercial professionals, with a client roster spanning Apple, Red Bull, Rolls Royce, Pfizer, Panasonic, and Daimler Trucks. Biography highlights Former negotiation trainer at the Karrass Organization and former Vice President of negotiation training at Strategic Pricing Associates. Trained more than 20,000 sales, procurement, and commercial leadership professionals. Past corporate audiences include Apple, Red Bull, Rolls Royce, Pfizer, Panasonic, Daimler Trucks, and Starz Network. Built a procurement and sales operator background negotiating closeouts with Walmart, Amazon, and Costco. Creator of the “Heart of the Deal” methodology, structured around decision-making under pressure rather than tactic playbooks. Working on a book titled “You Suck at Negotiating, But You Don’t Have to with a Mindful Negotiation Practice.” Biography Negotiation training has a credibility problem. Most of it is built on tactic lists that hold up in role play and fall apart the moment a real buyer pushes back. Tony Perzow’s work starts where that gap opens: the behavioural moment where a skilled negotiator, under pressure, makes a decision they would not have made on paper. That framing comes from a career on the operator side of the table. Before training, Perzow spent close to two decades as a procurement specialist and sales lead, buying and selling closeouts with Walmart, Amazon, and Costco. The pedagogy came later, first as a trainer at the Karrass Organization, then as Vice President of negotiation training at Strategic Pricing Associates, two of the longest-running commercial negotiation institutions in the United States. His methodology, “Heart of the Deal,” is structured around pressure-triggered decisions rather than tactical repertoire. The training uses simulations followed by critique of the specific unconscious choices that leave margin on the table. The audience is sales, procurement, and commercial leadership; the deliverable is behaviour change in the room where contracts close, not a framework to read on a flight home. More than 20,000 commercial professionals have been through his programmes, with corporate audiences including Apple, Red Bull, Rolls Royce, Pfizer, Panasonic, and Daimler Trucks. His forthcoming book, “You Suck at Negotiating, But You Don’t Have to with a Mindful Negotiation Practice,” extends the same argument: that the failure mode in negotiation is rarely ignorance and almost always the negotiator’s own state under pressure. Key speaking topics High-stakes negotiation Sales negotiation and deal-making Procurement and price negotiation Behavioural decision-making under pressure Commercial leadership and revenue strategy Persuasive communication in client relationships Ideal for Chief revenue officers, sales leaders, and commercial directors briefing teams ahead of major deal cycles Heads of procurement and supply chain managing high-value supplier contracts Account management and key account teams in industries with concentrated buyers Sales kick-offs, commercial leadership offsites, and procurement summits Audience outcomes A working vocabulary for the behavioural moves that compress margin in live negotiations The ability to diagnose, in their own deals, where pressure is driving suboptimal concessions A planning discipline that shifts power before the negotiation begins, not during it Techniques for managing hardball tactics without escalating or capitulating A framework for value creation in deals that would otherwise be priced as zero-sum

Why organisations work with Harry Broadman He has negotiated services trade for the United States inside NAFTA and the WTO, then operated those same markets from inside the World Bank and the private sector. Few speakers can carry one argument across all three vantage points. He served on CFIUS inside the White House and now advises companies on foreign investment review as a principal at WestExec Advisors, the geopolitical advisory firm. Leaders get a working read on how Washington actually screens cross-border deals. His emerging markets work spans more than 80 countries and includes book-length research on China and India in Africa, on Russia and the former Soviet Union, and on Chinese state ownership. The frameworks he uses on stage are his own. He writes a monthly business leadership column for Forbes and the national security column for the International Financial Law Review, so audiences meet a voice they may already read in named outlets. He chairs corporate boards and audit committees as an SEC-qualified financial expert and is a Board Leadership Fellow at the National Association of Corporate Directors, so he addresses directors as a peer who carries the same fiduciary exposure. Biography highlights Principal at WestExec Advisors and Senior Economist at the RAND Corporation Former U.S. Assistant Trade Representative; led services negotiations for NAFTA and the WTO Former Chief of Staff, President’s Council of Economic Advisers; CFIUS member; OPIC board member Senior World Bank roles covering China, Russia, the Balkans, and Africa Author of Africa’s Silk Road, From Disintegration to Reintegration, and The State as Shareholder SEC-qualified financial expert who chairs corporate boards and audit committees; NACD Board Leadership Fellow; monthly Forbes columnist Biography Few people have negotiated U.S. trade policy, run capital and reform programmes inside the World Bank, and then advised boards on what those same rules mean for live investment decisions. That is the career Harry Broadman has built. As U.S. Assistant Trade Representative, he led the American negotiating position on services in both NAFTA and the WTO, the framework most multinationals still operate under. He served as Chief of Staff to the President’s Council of Economic Advisers during the first Gulf War and the Savings and Loan crisis, sat on CFIUS, and was a board member at OPIC. From there, he moved into senior operational roles at the World Bank, working on the ground in China, Russia, the Balkans, and Africa. The research he produced in that period, including Africa’s Silk Road and The State as Shareholder, is still cited by people trying to understand how Chinese capital and state-owned firms behave abroad. Today he is a principal at WestExec Advisors, the geopolitical advisory firm, and a senior economist at the RAND Corporation. He chairs corporate boards and audit committees as an SEC-qualified financial expert, writes a monthly Forbes column, and serves as national security columnist for the International Financial Law Review. His work concentrates on the boardroom problem behind every geopolitical headline: where to commit capital, how to read foreign investment review, and how to restructure supply chains when cheap globalisation is no longer the operating assumption. For a leadership team trying to make a defensible call on China exposure, on a supply chain shift, or on a CFIUS-sensitive deal, his value is the rare combination of having negotiated the rules, supervised reform programmes that operationalised them, and now advising the corporate directors who live with the consequences. Key speaking topics Geopolitical risk and the rules-based trading order Foreign investment review and CFIUS Emerging markets investment strategy China and India in the global economy Supply chain reconfiguration and trade policy Corporate governance under geopolitical pressure Sanctions, antitrust, and FCPA compliance for global firms Ideal for Boards and investment committees facing China, Russia, or sanctions exposure Chief Strategy Officers and Heads of Corporate Development weighing cross-border deals General Counsel and Compliance leaders working through CFIUS, antitrust, or FCPA matters Institutional investors and private equity partners deploying into emerging markets Audience outcomes A working view of how foreign investment review actually operates inside Washington A clearer read on where China and India are reshaping commercial geography, beyond headline narratives A practical lens for sequencing supply chain shifts under tariff and sanctions risk Direct exposure to a voice that has sat inside trade negotiation, multilateral finance, and corporate boards

Why organisations work with Abishur Prakash He defined the geopolitics-of-technology field early and keeps naming what comes next. His 2016 book Next Geopolitics set out a scenario framework for state competition over AI and robotics that boards are now living through. His latest, The Great Fracturing, maps the broken order they operate in today. He gives executives a working vocabulary for the new operating environment. Concepts he coined, including Vertical Globalization, Geopolitics of AI and Business Iron Curtain, name dynamics that buyers can otherwise only describe in fragments. His work at the Center for Innovating the Future has been cited by the World Economic Forum, Brookings, the Foreign Policy Research Institute, and the UAE Ministry of Foreign Affairs, signalling that policymakers and corporates draw on the same analysis. He briefs in two registers. He has testified to the Senate of Canada and writes regularly in CNBC, Nikkei Asia, BBC, Politico, Fortune and the WSJ, so he is fluent with both heads of state and operating executives. He runs an advisory firm, The Geopolitical Business, that is built specifically for corporate decision-makers, not academic audiences. The reading frame is always: what does this mean for your next investment, supplier, market or product launch. Biography highlights Founder and CEO of The Geopolitical Business, a Toronto-based advisory firm. Author of six books, including his latest, The Great Fracturing: How Geopolitics Is Breaking the World (2026), The World Is Vertical, and Next Geopolitics Volumes One and Two. Former geopolitical futurist at the Center for Innovating the Future; represented CIF in testimony to the Senate of Canada in 2017. Work cited by the World Economic Forum, Brookings Institution, Foreign Policy Research Institute, and the UAE Ministry of Foreign Affairs. Bylines and commentary in CNN, BBC, CNBC, WSJ, Nikkei Asia, Reuters, Politico, Fortune, The Telegraph, Scientific American and SCMP. Coined frameworks now used in corporate strategy discussions: Next Geopolitics, Vertical Globalization, Geopolitics of AI, Business Iron Curtain. Biography The intersection of state power and corporate strategy is where most boardroom assumptions are now breaking. Export controls on chips, sanctions regimes that shift quarterly, severed supply corridors and AI rivalry between Washington and Beijing are no longer macro context. They sit on the operating P&L. Abishur Prakash has been mapping this terrain since 2013, when he first set out the case that geopolitics and technology had become a single field. Six books built that argument in stages. Next Geopolitics Volumes One and Two used scenario-based chapters to show how AI, robotics and biotech would force governments and companies into new postures. Go.AI examined the state-level race for artificial intelligence advantage. The Age of Killer Robots looked at autonomy in defence. The World Is Vertical: How Technology Is Remaking Globalization argued that the flat, integrated world of the 1990s and 2000s is being replaced by a layered, segmented one in which corporates choose blocs rather than markets. His latest book, The Great Fracturing: How Geopolitics Is Breaking the World, widens the lens from technology to the whole order. It traces how trade, ideology, connectivity and alliances are breaking into rival systems, reshaping everything from capital flows to how AI is deployed. His vantage point is built on both policy and corporate exposure. As a futurist at the Center for Innovating the Future, his work was cited by the World Economic Forum, Brookings and the UAE foreign ministry, and he testified to the Senate of Canada in 2017. He now runs The Geopolitical Business, a firm built to convert that analysis into decisions for executives, central banks and investors. His commentary appears regularly in CNBC, BBC, Nikkei Asia, the WSJ, Politico and Fortune. What boards take from him is not a worldview, but a working method. Concepts he coined, Vertical Globalization, Geopolitics of AI, Business Iron Curtain, give leadership teams a vocabulary for things they were already feeling on supply, capital and market access. The output is concrete: which corridors are closing, which blocs are forming, where the next sanction or subsidy is likely to land, and what that means for the next investment cycle. Key speaking topics Geopolitics of technology and AI US-China strategic and technology competition Vertical Globalization and the end of flat-world supply chains Sanctions, export controls and the Business Iron Curtain Scenario planning for boards and investors Long-range geopolitical foresight Bloc formation and the future of trade corridors The fracturing of the global order Ideal for Boards, CEOs and CSOs setting strategy across multiple geopolitical blocs CFOs and treasury leaders running capital allocation under sanctions and currency volatility Heads of supply chain, procurement and manufacturing footprint Investors, central banks and policy leaders responsible for long-horizon risk Audience outcomes A clearer reading of how state-level technology rivalry is reshaping their specific industry Named frameworks for describing geopolitical change inside their own strategy process Sharper questions for the next board, investment committee or supply review A view of which corridors, blocs and choke points to watch over the coming cycle Confidence to act on geopolitical risk before it becomes a balance-sheet event

Why organisations work with Martin Newman He has run multichannel and digital operations inside Burberry, Harrods, Ted Baker, Pentland Brands and Intersport, so the customer-centricity argument lands as operating advice, not consultancy theory. He built and sold a 100-person global e-commerce consultancy, Practicology, acquired by Pattern in 2018, which gives him a P&L view of what customer experience is actually worth. His framework of new ROIs, set out in “ROI Reimagined”, gives leadership teams a concrete way to measure inspiration, integrity, inclusion, innovation and intervention alongside conventional financials. “100 Practical Ways to Improve Customer Experience”, co-authored with Malcolm McDonald, was shortlisted for the Business Book Awards 2019 and is used inside organisations as an operating reference, not a one-off read. He designed and teaches the Mini-MBA in Customer Centricity with Oxford College of Marketing, so the same content can be extended from a keynote into a structured learning programme for a leadership cohort. Biography highlights Founder of The Customer First Group and Customer Service Action, an independent platform for consumers to escalate service issues directly to CEOs. Founder of Practicology, scaled to around 100 staff across the UK, EU, Middle East and Asia, sold to US-based Pattern in 2018. Author of “100 Practical Ways to Improve Customer Experience” (Kogan Page, with Malcolm McDonald), shortlisted for the Business Book Awards 2019. Author of “The Power of Customer Experience” (Kogan Page) and “ROI Reimagined: 11 Bold New Ways to Measure What Really Matters”. Course director of the Mini-MBA in Customer Centricity, delivered with Oxford College of Marketing. Senior multichannel, digital and e-commerce roles at Burberry, Harrods, Ted Baker, Pentland Brands and Intersport. Biography Burberry, Harrods, Ted Baker, Pentland Brands and Intersport all sat inside the same generation of UK retailers that had to rebuild their business around digital while keeping the store estate honest. Newman ran multichannel and e-commerce operations inside several of them, which is where his customer-centricity argument actually comes from. He then founded Practicology, an e-commerce consultancy he scaled to around 100 people across the UK, EU, Middle East and Asia before selling it to Pattern in 2018. That experience gives him a commercial view of customer experience that most CX speakers do not have, namely what it is worth to a board, and where investment in it gets blocked. Two books with Kogan Page set out the framework. “100 Practical Ways to Improve Customer Experience”, co-authored with Malcolm McDonald, was shortlisted for the Business Book Awards 2019. “The Power of Customer Experience” makes the commercial case for customer-centricity as a growth strategy. His most recent book, “ROI Reimagined”, proposes eleven new measures of return, including return on integrity, inclusion, innovation and intervention, intended to sit alongside the financial metrics that already run the business. Alongside the books and keynote work, Newman runs Customer Service Action, a platform that escalates unresolved consumer issues to CEOs, and teaches the Mini-MBA in Customer Centricity with Oxford College of Marketing. Both extend the same argument: that when service operating choices are visible at the top of the organisation, behaviour changes. Key speaking topics Customer centricity as commercial strategy Customer experience and brand loyalty The new ROIs of customer-led business Multichannel and digital retail operations Organisational culture and the customer Voice of the customer and service recovery Customer-led growth in consumer-facing sectors Ideal for Boards and executive teams in retail, consumer goods, hospitality, financial services and telecoms reviewing their customer strategy CMOs, Chief Customer Officers, CX directors and digital leaders Transformation leads working on culture, service and operating model alongside digital change Leadership development cohorts running CX or growth-focused programmes Audience outcomes A clearer commercial argument for treating customer experience as a board-level strategic lever, not an operational function A working vocabulary for the new ROIs that customer-centric organisations are measuring alongside financials Specific operating examples from inside Burberry, Harrods and other named retailers that translate to other consumer-facing sectors A sharper view of where the gap typically sits between stated customer strategy and the experience the organisation actually delivers Practical reference points from “100 Practical Ways to Improve Customer Experience” that leadership teams can apply after the session

Why organisations work with Alex Depledge She has built, scaled and exited a venture-backed UK consumer marketplace, and is currently advising the Chancellor of the Exchequer on entrepreneurship policy. Few speakers can hold both a founder’s lens and a policy lens at once. She speaks to boards from inside the boardroom. Her FTSE-100 seat at Persimmon and NED role at Goodlord mean her advice on innovation, governance and growth is grounded in current PLC reality, not consultancy abstraction. She frames the gender funding gap and the women-in-tech question with hard numbers and self-implicating honesty rather than the standard talk-track, which is why programme committees book her for conversations they want to feel more honest than usual. She has a working view, formed through Hassle.com and Resi, on why corporates struggle to copy start-up behaviour, and what they can realistically take from it. She talks about regulation, sharing economy policy and UK scale-up barriers as a current operator and current government advisor, which gives those sessions weight that retrospective speakers rarely match. Biography highlights First ever Entrepreneurship Advisor to the Chancellor of the Exchequer, appointed by Rachel Reeves in June 2025. Independent Non-Executive Director, Persimmon PLC (FTSE 100), since May 2023; sits on remuneration and nomination committees. Founder of Resi.co.uk, the UK’s largest residential architectural practice, with over 10,000 home projects delivered. Stepped down as CEO in December 2025 and moved to the board. Co-founder and former CEO of Hassle.com, sold to Helpling in 2015 after Accel Partners-led funding. MBE for services to the Sharing Economy, 2016. Named in Computer Weekly’s 50 Most Influential Women in UK Tech and Debrett’s 500 Most Influential People; FT 30 Female Founders to Watch. Biography Most established companies want to behave more like start-ups and very few succeed. The reason is rarely a shortage of ambition. It is that the operating habits, the speed of decision and the comfort with risk that actually produce scale-up growth get filtered out by the systems large organisations use to govern themselves. Alex Depledge has lived on both sides of that gap and now advises across it. She co-founded Hassle.com in 2012 with Jules Coleman, took Accel Partners funding, expanded across Europe and exited to Helpling in 2015. The next year the same partnership launched Resi.co.uk, now the UK’s largest residential architectural practice with more than ten thousand projects delivered. She led Resi as CEO for nearly a decade before stepping back to the board in late 2025. Her current portfolio is what makes her unusual on a stage. She is the first Entrepreneurship Advisor to HM Treasury, appointed by Chancellor Rachel Reeves in June 2025 to work directly on the barriers UK companies hit when they try to scale. At the same time she sits as an independent non-executive director of Persimmon PLC, the FTSE-100 housebuilder, and joined Goodlord’s board in December 2025. That mix gives her audiences a rare combination of inputs: a founder who has banked an exit, a board member inside a UK plc, and a named voice in active conversation with the Treasury about why British scale-ups stall. She was awarded an MBE in 2016 for services to the sharing economy and writes and broadcasts regularly on entrepreneurship, technology policy and the gender funding gap. Key speaking topics Scale-up leadership and the founder operating mindset What large organisations can and cannot learn from start-ups UK entrepreneurship policy and barriers to scale Women, funding and structural bias in venture capital Innovation inside regulated and traditional sectors The future of work and platform-economy business models Proptech and the digitisation of legacy industries Ideal for CEOs, COOs and strategy leaders in incumbent businesses trying to behave more entrepreneurially Boards and Chairs commissioning sessions on innovation governance and growth CHROs and inclusion leads addressing gender, funding and pipeline questions in tech Industry conferences in property, financial services, professional services and government Audience outcomes A clearer read on which start-up behaviours scale into a corporate environment and which do not A current operator’s view of UK entrepreneurship policy and the live Treasury debate on scale-up barriers An honest framing of the gender funding gap that names structural causes rather than rehearsing the symptoms A board-level perspective on innovation as a governance discipline, drawn from FTSE-100 practice A real example of building, scaling and exiting a venture-backed UK consumer marketplace

Why organisations work with Claire Harper She has run senior marketing inside three of the UK’s most scrutinised retail brands, Ocado, Sainsbury’s, and Argos, during periods of leadership change and digital pivot. She has also done the founder’s job: built IndiaCoco from a dining-table operation to an award-winning multi-channel children’s brand, with the cash-flow scars to prove it. She translates board-level brand strategy into the operating decisions marketing teams actually face the next morning, on pricing, range, channel mix, and acquisition. Her current commercial leadership at London Pulse Netball gives her live material on building a consumer brand in women’s sport, a sector under significant commercial expansion. One credential that travels: first female board director at Mamas & Papas, brought in to scale the brand domestically and internationally. Biography highlights First Head of Customer Acquisition and PR at Ocado, later Head of Marketing during the company’s grocery delivery breakthrough. Head of Online Marketing at Sainsbury’s during Justin King’s turnaround programme. First female board director at Mamas & Papas, with international brand remit. Founder of IndiaCoco childrenswear; winner of Theo Paphitis Small Business Sunday and Jacqueline Gold WOW awards. Non-Executive Director at Blue Diamond Garden Centres; former Marketing Director at Frosts Garden Centres. Currently leading commercial and marketing for London Pulse Netball in the Netball Super League. Biography Ocado was a niche online grocer when Claire Harper joined at 26 as its first Head of Customer Acquisition and PR. By the time she had been promoted to Head of Marketing, the company was redrawing what UK households expected from a weekly shop. That early bet on customer behaviour, before the category had a name, set the pattern for the rest of her career. She moved into Sainsbury’s as Head of Online Marketing during Justin King’s “Make Sainsbury’s Great Again” turnaround, and into Argos during a hostile-takeover period that forced the brand to confront multi-channel reality. Both roles asked the same question: how do you keep a customer proposition coherent while the leadership and operating model are being rebuilt around it. At Mamas & Papas she became the first female board director, charged with scaling the brand internationally. She then founded IndiaCoco, a British childrenswear brand that grew from her dining room into a multi-channel business and picked up backing from Theo Paphitis and Jacqueline Gold. The founder years gave her the commercial discipline that corporate marketing budgets rarely teach. She now sits on the board at Blue Diamond Garden Centres and leads commercial and marketing for London Pulse Netball, one of the fastest-growing franchises in the Netball Super League. Audiences get a speaker who has run the brand from inside the boardroom and from inside a single-founder profit and loss, in retail categories where the customer is the only honest scoreboard. Key speaking topics Customer-led brand strategy in multi-channel retail Marketing leadership through restructure and ownership change Building consumer brands from founder stage to scale Commercial growth in women’s sport Non-executive contribution to consumer businesses Women’s leadership in retail and consumer industries Ideal for CMOs, brand directors, and customer experience leaders in consumer retail Boards and NEDs at consumer-facing businesses navigating ownership or strategic change Founders and scale-up leadership teams in DTC and consumer categories Sponsors, commercial partners, and leadership in women’s sport Audience outcomes A working view of how customer insight should sit at the centre of commercial decisions, not at the end of them Practical reference points from inside Ocado, Sainsbury’s, Argos, and Mamas & Papas during periods of strategic change A clearer sense of where founder discipline and corporate scale-marketing diverge, and what each can borrow from the other A current read on the commercial mechanics of women’s sport as a consumer category

Why organisations work with Lorraine Heggessey She has led turnarounds across three very different sectors: a flagship public broadcaster, a private-equity-backed independent producer, and a senior royal charity. Few speakers can compare an operating challenge across that range and be credible on each. She commissioned the decisions that defined a generation of British television, including the revival of Doctor Who and the launch of Strictly Come Dancing. Audiences trust her on risk because she has personally backed the calls that institutions hesitate to make. She built Boom Pictures from a private equity start into the UK’s seventh-largest independent producer in three years, then exited to ITV. She speaks on scale-up and exit with operator detail, not investor abstraction. As CEO of The Royal Foundation, she professionalised a venture philanthropy model addressing mental health and veteran support, working directly with the principals. She is one of a small number of speakers credible on both commercial leadership and complex stakeholder organisations. She is forthright on the practical content of leading women into senior roles, drawing on her own progression to one of British broadcasting’s most scrutinised jobs. The argument is operational, not motivational. Biography highlights First female Controller of BBC One, 2000 to 2005, commissioning Doctor Who (revival), Strictly Come Dancing, Spooks, and Waking the Dead. CEO of TalkbackThames, 2005 onwards, launching Britain’s Got Talent and growing profits by more than 50% in two years. Executive Chair of Boom Pictures, founded in 2012, grown into the UK’s seventh-largest independent producer and acquired by ITV in 2015. CEO of The Royal Foundation of the Duke and Duchess of Cambridge and the Duke and Duchess of Sussex, 2017 to 2019. Chair of the Lyric Hammersmith Theatre (since 2022) and Chair of The Grierson Trust (2014 to 2025). Fellow of the Royal Television Society; Woman of the Year, Women in Film and Television UK Awards, 2005; Peabody Award winner. Biography BBC One was losing to ITV1 in audience share when a new Controller took over in November 2000. Five years later the channel had recommissioned Doctor Who after a sixteen-year absence, launched Strictly Come Dancing, and reclaimed the position of Britain’s most-watched channel. Lorraine Heggessey, the first woman to hold the role, made the commissioning calls that shifted the institutional culture around risk. She left the BBC in 2005 to run TalkbackThames, where Britain’s Got Talent and Take Me Out drove a profit increase of more than fifty per cent inside two years. In 2012 she raised private equity to start Boom Pictures, which within three years was the UK’s seventh-largest independent producer and was sold to ITV in 2015. Few UK operators have moved from running a public-service broadcaster to founding and exiting a commercial production business at that scale. In 2017 she became CEO of The Royal Foundation, the philanthropic vehicle of the Duke and Duchess of Cambridge and the Duke and Duchess of Sussex, with a brief to professionalise its venture philanthropy approach to mental health, veterans, and conservation. She left in 2019, having institutionalised a model that the principals could continue to grow. Her current platforms are the Lyric Hammersmith Theatre, which she chairs, and Channel 4’s Growth Fund, which she has advised for nearly a decade. She is a Fellow of the Royal Television Society and a regular BAFTA and RTS judge. Her authority on change and on senior leadership is grounded in repeated operating experience, not in a single signature thesis. Key speaking topics Leading organisational turnaround Risk-taking and commissioning under public scrutiny Scale-up leadership and exit Intrapreneurial culture inside large organisations Women in senior leadership Mental health at work Stakeholder-heavy non-profit leadership Ideal for CEO, CHRO, and board audiences working through structural change or repositioning. Senior leadership programmes inside large public-service or regulated organisations. Women’s leadership and high-potential talent forums seeking operational, not motivational, content. Founders and scale-up leadership teams preparing for institutional growth or exit. Audience outcomes A direct account of how a senior leader changes the risk appetite of a cautious institution. A working view of intrapreneurial culture from inside organisations that have to deliver under public scrutiny. An operator’s perspective on building and exiting a media business, including the decisions that determine value at sale. A grounded position on women’s progression to the most senior roles, based on lived experience rather than advocacy. A practical frame for addressing mental health at work, drawn from involvement in the Heads Together campaign.

Why organisations work with James Hardy He has run growth on both sides of the platform divide, leading EMEA for Alibaba and now global retail at Flutterwave, so he can argue marketplace strategy from inside the operating model, not from a consultancy slide. He co-founded Avenue51, the platform that won the Queen’s Award for Enterprise in 2020 and The Guardian Start Up of the Year in 2016, which gives him founder credibility on selling Western brands into China. He frames e-commerce as ecosystem competition, not site optimisation, which reframes how boards think about platform dependency, payments infrastructure and customer data. He is one of the very few speakers who can speak with operator authority on Africa as a commercial market, via Flutterwave’s role as the continent’s largest fintech. Biography highlights Head of Global Retail & Market Development at Flutterwave, Africa’s largest fintech. Former Head of Europe, Middle East and Africa at Alibaba.com. Co-founder of Avenue51, the UK platform that helped Western brands enter China. Avenue51 won the Queen’s Award for Enterprise, International Trade, in 2020 and The Guardian Small Business Showcase Start Up of the Year in 2016. Named in the Financial Times Leap 100. MBA, Melbourne Business School; earlier career as a solicitor at Mishcon de Reya and Travers Smith, then General Counsel at Next 15, Bite Communications and Text 100. Biography Alibaba and Amazon are not the same business and never have been. One is a vertical operator that buys, stocks and ships. The other is a payments-and-data ecosystem that lets merchants sell. Hardy ran EMEA for Alibaba, and the distinction shapes how he advises Western brands on international growth. Before Alibaba, he co-founded Avenue51, the UK platform that helped European brands build market share in China through Tmall and the Alibaba marketplaces. Avenue51 won The Guardian Small Business Showcase Start Up of the Year in 2016, and the Queen’s Award for Enterprise, International Trade, in 2020. His Financial Times Leap 100 listing came out of that period. He now runs global retail and market development at Flutterwave, Africa’s largest fintech, which gives him a live operator’s view of where commerce, payments and platform competition are heading next. That perspective is rare on the speaker circuit. Most e-commerce speakers come from one platform, one geography, or one consultancy lens. Hardy has been an operator inside Alibaba, a founder selling Western brands into China, and is now building consumer and SME revenue across Africa. His earlier career was legal, with stints as a solicitor at Mishcon de Reya and Travers Smith and General Counsel roles at Next 15, Bite Communications and Text 100. That background shows up in how he handles questions on platform terms, data sovereignty and the contractual asymmetry between brands and marketplaces. Key speaking topics International e-commerce and retail globalisation Alibaba and Amazon: comparative platform strategy Marketplace and ecosystem business models China market entry for Western brands African commerce and fintech infrastructure Data-driven decision-making in commercial strategy Corporate innovation and startup operating models Ideal for CCOs, CMOs and heads of ecommerce planning for international or marketplace expansion Boards weighing platform dependency, marketplace risk and channel strategy Brand and retail leadership teams entering China, the Gulf or Africa Corporate innovation leads to working on ecosystem and platform plays Audience outcomes A clearer view of where Alibaba and Amazon are genuinely different, and what that means for marketplace strategy A working model for assessing platform dependency as a board-level risk Operator-level perspective on entering China and African markets without ceding the customer relationship Sharper questions for the leadership team on payments, data and ecosystem economics

Why organisations work with Hans Diels Direct operator experience inside EU trade policy. He represented Belgium on the EU Council’s Trade Policy Committee on services and investment, which gives his read on sanctions, tariffs, and industrial policy a practitioner’s weight that pure commentators cannot match. A continental European lens on geopolitical risk, at a moment when Anglo-American analysis dominates the boardroom. For European leadership teams exposed to Russia, China, and US policy swings, his vantage point is scarcer and more relevant. Two published books that form a coherent argument: “Het onzekerheidsvoordeel” (LannooCampus, 2022) sets out the scenario-thinking method; “Markt onder vuur” (LannooCampus, 2024) applies it to the economic consequences of political conflict. He works in the register executives need: translating sanctions regimes, trade wars, and energy shocks into decisions about where to produce, whom to sell to, and which contracts to stress-test. Dutch and English delivery across keynotes and workshops, with a track record in boardrooms, strategy offsites, and risk committees across the Benelux and wider Europe. Biography highlights Futurist and geopolitical expert at ETION, the Belgian entrepreneurial network and think tank. Former Belgian representative on the EU Council’s Trade Policy Committee (services and investment). Former researcher at the University of Antwerp, Department of Political Science. Prior roles at the US Embassy in Belgium, the Belgian Parliament, and EU institutions. Author of “Het onzekerheidsvoordeel” (LannooCampus, 2022) and “Markt onder vuur” (LannooCampus, 2024). Master’s in Political Science (KU Leuven), International Relations postgraduate (UCLouvain), economics via LSE External Programme. Biography Sanctions, export controls, and industrial policy now set the boundary conditions for European business. Assumptions that underpinned strategy for two decades, open markets, cheap Russian gas, reliable Asian supply chains, a stable US security guarantee, are no longer reliable. That is the terrain Hans Diels works on. His perspective is built from inside the machinery. He represented Belgium on the EU Council’s Trade Policy Committee on services and investment, worked at the US Embassy in Belgium, served in the Belgian Parliament, and researched international governance at the University of Antwerp. He now sits at ETION, the Belgian entrepreneurial network, advising boards and executive teams on how political conflict translates into commercial exposure. Two books carry the argument. “Het onzekerheidsvoordeel” (LannooCampus, 2022) sets out a method for strategy under deep uncertainty, built on horizon scanning and scenario testing rather than forecast precision. “Markt onder vuur” (LannooCampus, 2024) turns the lens on geopolitical disruption itself: how sanctions, cyber operations, and economic warfare reshape markets, and what companies can practically do in response. Diels is Dutch-speaking, trained in international relations at KU Leuven and UCLouvain, and read economics through the LSE External Programme. He writes regularly on futures and political disruption on Substack and in Belgian media. What he offers a board is a specific thing: the discipline of keeping strategy open to multiple plausible futures, without paralysing the decision to act in the present. Key speaking topics Geopolitical risk and corporate strategy Economic warfare, sanctions and export controls Scenario thinking and strategic foresight Global megatrends and systemic disruption Europe’s position between the US, China and Russia Supply chain exposure and industrial policy Strategy under deep uncertainty Ideal for Boards and executive committees reassessing exposure to geopolitical shocks Strategy, risk and supply chain leaders at industrial and financial services firms European multinationals with significant US, China or Russia-linked revenue or sourcing Leadership offsites and strategy days where the macro picture needs to become a decision input Audience outcomes A sharper read on which geopolitical shifts genuinely move their P&L and which are noise A working vocabulary for scenario thinking that survives contact with the executive agenda Concrete pressure points to test in supply chains, contracts, and market strategies A realistic view of Europe’s structural position between the US, China and Russia, and what that means for their sector Confidence to make strategic commitments without waiting for the fog to clear

Why organisations work with Albert Read He ran Conde Nast Britain through the most disruptive decade in publishing, taking titles such as Vogue, GQ and Wired through a shift from print to multi-platform commerce. The lessons translate directly for any business whose product was built for an earlier distribution model. His book The Imagination Muscle (Hachette, 2023) makes a specific argument: imagination is a faculty that can be trained, measured against output, and embedded in how teams work. It gives a leadership audience something more useful than a creativity pep talk. He built and launched Conde Nast operations in China, India and the UAE, which gives him concrete experience of exporting a creative business into new commercial and regulatory environments. As a Senior Advisor to the Milken Institute and External Advisor to Bain and Company, he is engaged by serious institutions for strategic counsel, not as a celebrity author. He is the rare speaker on creativity who has actually carried operating P and L responsibility for creative businesses at scale, which makes the argument credible in a CEO or board setting. Biography highlights Managing Director, Conde Nast Britain, 2017 to 2024. Oversaw British Vogue, GQ, Wired UK, Vanity Fair, Tatler, Conde Nast Traveller, Glamour, House and Garden and World of Interiors. Executive Chairman, The Evening Standard, from September 2024. Author, The Imagination Muscle: Where Good Ideas Come From (Hachette, 2023). Senior Advisor, Milken Institute. External Advisor, Bain and Company. Launched Wired UK in 2009 and led Conde Nast market launches in China, India and the UAE. Classics, New College, Oxford. MBA, INSEAD. Contributor to The Spectator, The Telegraph and The Times of London. Biography For most of the past two decades, the question facing legacy media businesses has been the same one now reaching every other industry. The product was designed for one distribution model, the audience moved to another, and the response cannot be a slower version of what already exists. Albert Read spent twenty-five years at Conde Nast inside that question, and as Managing Director of Conde Nast Britain from 2017 to 2024 he was the executive accountable for the answer across British Vogue, GQ, Wired, Vanity Fair, Tatler, Conde Nast Traveller and the rest of the UK portfolio. His operating record covers the parts of reinvention that are easy to claim and hard to do. He launched Wired in the UK, took Conde Nast into new digital products, conferences, awards and education, and led the company’s market launches in China, India and the UAE. In September 2024 he was appointed Executive Chairman of The Evening Standard, taking on the title’s shift from daily to weekly. His book, The Imagination Muscle: Where Good Ideas Come From, published by Hachette in 2023, argues that imagination is not a temperament but a faculty that can be trained, exercised and built into how an organisation works. Spanning examples from cave painting to Steve Jobs, it gives senior leaders something more practical than the usual creativity literature: a way of thinking about creative output as a discipline that responds to environment, observation and routine. Read is a Senior Advisor to the Milken Institute and an External Advisor to Bain and Company. He read Classics at New College, Oxford, holds an MBA from INSEAD, and has written for The Spectator, The Telegraph and The Times of London. He is the son of the novelist Piers Paul Read and grandson of the art critic Sir Herbert Read, founder of the Institute of Contemporary Arts. Key speaking topics Creativity and imagination as commercial discipline Leadership through digital disruption in legacy businesses Brand reinvention at scale Human creativity in the age of artificial intelligence Entrepreneurial culture inside large organisations The new responsibilities of the modern leader Ideal for CEOs and executive teams in legacy businesses facing structural reinvention CMOs, brand and content leaders responsible for creative output at scale Innovation, R and D and strategy leaders building creative capability inside large organisations Boards and leadership offsites looking at the human counterweight to AI investment Audience outcomes A working definition of imagination as an organisational capability that can be developed, not a personality trait you either have or do not. Concrete examples from Conde Nast and beyond of how creative businesses survived and grew through digital disruption. A sharper view of where AI extends human creative capacity and where it crowds it out. Specific habits, environments and decisions that make teams more inventive without losing operational discipline.

Why organisations work with Marina Díaz Ibarra She has run a regional consumer technology business at scale, leading Mercado Libre’s Argentina, Chile and Peru operation as General Manager, so her view of digital growth is built from operating P&L, not consultancy. She built and exited a digital transformation company, Wolox, which Accenture acquired in 2021, giving her a working view of how incumbents actually buy and absorb innovation. She sits on the boards of Nasdaq-listed AgileThought, Rotoplas, Gentera and IFC (World Bank) portfolio companies, so she can speak to how boards across Latin America are framing AI, fintech and risk decisions. Her advisory work with Bitso, the largest crypto exchange in Latin America, and Jumex gives her live exposure to fintech, blockchain and consumer brand strategy in volatile markets. She wrote “Un mundo sin jefes” (Conecta, 2021), a candid book on executive life and self-leadership, which makes her credible on the human side of transformation as well as the technology side. Biography highlights General Manager for Argentina, Chile and Peru at Mercado Libre, 2015 to 2017. Managing Director of Wolox, the digital product and transformation firm acquired by Accenture in 2021. Earlier global roles at Nike (Emerging Markets Apparel), Under Armour (Global Senior Product Manager), Unilever (Dove, Latin America) and Puratos. Board director of Rotoplas, Gentera (Banco Compartamos), AgileThought (Nasdaq) and IFC (World Bank) portfolio companies. Advisor to Bitso and Jumex. MBA from The Wharton School, University of Pennsylvania. Economics degree from Universidad Torcuato Di Tella. Master’s in Project Valuation from ITBA. Author of “Un mundo sin jefes” (Conecta, Penguin Random House, 2021). Biography Mercado Libre is the company that beat Amazon in Latin America. Marina Díaz Ibarra was the General Manager who ran its Argentina, Chile and Peru business between 2015 and 2017, at the point where mobile commerce, payments and logistics were converging into a single operating problem. That seat shapes how she thinks about digital growth: as a question of unit economics, talent and execution, not as a slide on disruption. After Mercado Libre, she moved to the other side of the table. As Managing Director of Wolox, she built a digital product company that helped incumbents in financial services, retail and consumer goods translate ambition into working software. Accenture acquired the business in 2021. The experience left her with a precise view of where corporate transformation programmes break down, and what makes the small number that work different. Her earlier career was inside the brand machinery of Unilever, Nike, Under Armour and Puratos, with regional and global roles spanning Latin America and the United States. That background, combined with an MBA from Wharton and an economics training from Universidad Torcuato Di Tella, gives her an unusual range: she can read a brand P&L, a venture cap table and a board pack with equal fluency. She now sits on the boards of Rotoplas, Gentera, Nasdaq-listed AgileThought and several IFC (World Bank) portfolio companies, and advises Bitso, the largest crypto exchange in Latin America. Her book “Un mundo sin jefes” (Conecta, 2021) put on record the human cost of running at executive speed and the discipline required to keep going. It is the part of the story that boards rarely talk about and that her audiences consistently respond to. Key speaking topics Digital transformation in incumbent businesses Exponential technologies and operating advantage E-commerce, omnichannel and mobile in emerging markets Fintech, blockchain and crypto in Latin America Board-level technology and innovation governance Customer experience and brand in a digital economy Self-leadership and executive resilience Ideal for Boards and executive committees framing AI, fintech and digital transformation decisions CEOs and CDOs of incumbents who have stalled between pilot and scaled deployment CMOs and customer experience leaders rebuilding around digital and mobile commerce Senior leadership audiences in Latin America, the United States and EMEA looking for an operator view from the region Audience outcomes A clear-eyed account of what separates digital transformation programmes that scale from those that stall A working view of how Latin American operators have built consumer technology businesses against larger global incumbents Specific cases from Mercado Libre, Wolox and live board work in fintech, water, microfinance and technology services A frank perspective on the human and leadership cost of running at the pace transformation now demands