Change Management

Why organisations work with Michelle Stacy She has personally run the playbook she teaches. Keurig went from $200M to $2.5B in revenue on her watch, with category-defining partnerships built around Starbucks, Dunkin’, and Folgers. She brings sitting board director judgement, not retired-executive nostalgia. iRobot and Skullcandy are her current rooms; she speaks about commercial decisions she is still being held accountable for. She works with named operating frameworks, OGSM for strategic alignment and the Superconsumer model for customer prioritisation, so audiences leave with a structured way to attack the problem on Monday morning. Her 25 years inside P&G and Gillette give her a deep view on global brand building, including leading Gillette’s Oral Care across 70 countries and the launch of Mach3. She is one of a small group of speakers who can move credibly between a CEO offsite on growth strategy and a women’s leadership keynote without changing register. Biography highlights Former President, Keurig: grew revenue from $200M to $2.5B and built partnerships with Starbucks, Dunkin’, and Folgers 25 years at Procter & Gamble and Gillette, including leadership of Global Oral Care across 70+ countries and the launch of Gillette Mach3 Current board director: iRobot, Skullcandy, Milton’s Baking Company Prior board roles: Coravin, Hydrafacial, Tervis Tumblers, Young Innovations Advisor to growth-stage brands including Bellwether Coffee and Adventure Ready Brands MBA, Kellogg School of Management, Northwestern; BA, Dartmouth College Biography Keurig was a $200M business when Michelle Stacy took over as President. Five years later it was a $2.5B category leader, with Starbucks, Dunkin’, and Folgers running their coffee through its system. That story is the basis of nearly every keynote she gives, but it is not nostalgia. It is the case study she uses to teach portfolio choice, partnership design, and the operating decisions that separate growth from scale. Before Keurig she spent 25 years inside Procter & Gamble and Gillette, including a global Oral Care role across more than 70 countries and the launch of Mach3, one of the most successful product introductions in shaving category history. That background gives her a view of consumer business most speakers cannot match: how a global parent operates, how a category challenger competes, and where the two playbooks differ. She is still in the rooms where these decisions get made. As a current board director at iRobot, Skullcandy, and Milton’s Baking Company, with prior service at Coravin, Hydrafacial, Tervis Tumblers, and Young Innovations, she works on live commercial questions every quarter. Her advisory clients, including Bellwether Coffee and Adventure Ready Brands, get the same operating lens. What she brings to a stage is named, structured method. OGSM as a strategic planning tool. The Superconsumer model to find the 10% of customers driving most of the value. A view of engagement built on the premise that disengaged teams cannot execute a growth plan, regardless of how good the plan is. Senior audiences leave with a playbook they recognise, because she has run it. Key speaking topics Scaling consumer brands Strategic partnerships and category creation Superconsumer segmentation Innovation portfolio management Engagement-driven leadership Board-level commercial judgement Women in senior commercial roles Ideal for CEOs and commercial leaders of consumer, retail, and CPG businesses scaling past $200M Boards and executive teams setting innovation and growth strategy Heads of marketing and customer experience working on segmentation and brand prioritisation Senior women’s networks inside large commercial organisations Audience outcomes A clearer view of which customer segments warrant the largest share of investment and why A structured strategic planning approach (OGSM) audiences can apply to their own businesses Specific lessons from category-defining partnerships, told from the inside of the deal A practical model for how engaged leadership translates into commercial execution

Why organisations work with Paul Gibbons His Adaptive Adoption model – a seven-pillar behavioral science framework for AI adoption – and its companion diagnostic, the Adaptive Adoption Maturity Index (AAMI), give leaders a structured tool for assessing and addressing the human conditions that determine whether an AI investment delivers returns or stalls. This kind of named, built IP is rare in this topic area. «The Science of Organizational Change» is cited by Google’s change team and Microsoft’s internal culture group as having reoriented how they approach transformation: an unusual form of verification that the intellectual framework holds up under real operational pressure, not just in consulting engagements. He will tell an organisation what is wrong with its change thinking. The Chairman of KPMG described the experience as hearing «what we needed to hear, not what we wanted to hear», a quality that becomes valuable when senior leaders have quietly invested in approaches that are not working. His practitioner career spans founding one of Europe’s leading leadership consulting firms (Future Considerations), serving as Partner at IBM Consulting, and developing change management methodology in PwC’s Strategy, Innovation and Change practice, meaning the frameworks have been stress-tested in exactly the large, complex organisations that attend senior leadership events. His academic breadth spanning neurochemistry, economics, neuroscience, philosophy, and behavioral science – allows him to draw on disciplines rarely applied to organizational transformation, and to name and debunk the pseudoscience that fills a field where, as Stanford’s Jeffrey Pfeffer has noted publicly, charlatanism is common. Biography highlights Founder and CEO of Future Considerations (2001), one of Europe’s leading leadership and culture change consulting firms, with named clients including Shell, BP, HSBC, Barclays, and KPMG Former Partner at IBM Consulting (Talent and Transformation); former senior strategist at PwC’s Strategy, Innovation and Change practice, where he developed its change management and corporate transformation methodologies Author of eight books including «The Science of Organizational Change» – named among the top change management texts of all time – and «Adopting AI: The People-First Approach» (2025) Ranked #5 globally in organizational culture change by Global Gurus; named among the top 52 globally in AI in 2026 (London Speaker Bureau) Fellow of the Royal Society of Arts (FRSA); Adjunct Professor of Business Ethics at the University of Denver (2015-2018); member of the American Philosophical Association and the U.S. Academy of Management Council Writing featured in The Wall Street Journal, The Financial Times, and The Guardian; endorsed by Jeffrey Pfeffer (Stanford Business School) and Simon Collins (Chairman, KPMG) Biography Most organisations know their AI and transformation investments are underperforming. The harder question is why and the honest answer, in most cases, is that the behavioural and cultural architecture of the organisation was never redesigned alongside the technology. Paul Gibbons has spent three decades building the evidence base that explains this failure, and the frameworks that help leaders act on it. His intellectual contribution begins with a provocation. In «The Science of Organizational Change,» Gibbons argues that most change management frameworks are built on myth and untested pop psychology, and replaces them with approaches grounded in behavioural economics, neuroscience, and complexity theory. Google’s change team and Microsoft’s internal culture group both credited the book with reorienting how they approach transformation. Jeffrey Pfeffer of Stanford Business School praised his work for bringing scientific rigour to what he described as a field riddled with pseudoscience. That critique evolved into a constructive framework for the AI era. His Adaptive Adoption model, a seven-pillar approach grounded in behavioral science, offers leaders a structured alternative to applying conventional change management to AI transformation. Its companion diagnostic, the Adaptive Adoption Maturity Index, helps organisations assess where they actually stand. The model draws on three decades of board and C-suite advisory work, including founding Future Considerations, one of Europe’s leading leadership consulting firms, serving as Partner at IBM Consulting, and developing change methodology in PwC’s Strategy, Innovation and Change practice. Gibbons is a Fellow of the Royal Society of Arts and is ranked among the top five globally in organizational culture change by Global Gurus, and among the top 52 globally in AI in 2026. He has taught business ethics and leadership at the University of Denver, serves on the board of Denver’s Institute for Enterprise Ethics, and hosts the Think Bigger Think Better podcast, which explores the intersection of AI, behavioral science, and organizational leadership. Key speaking topics Behavioral science and organizational change AI adoption and workforce transformation Culture change and behavior design Change management myths and evidence-based practice AI ethics and organizational governance Leadership in complex and uncertain environments The future of work and human-machine collaboration Ideal for CHROs and people transformation leaders navigating technology-driven organizational change Boards and C-suite leaders making AI adoption and governance decisions Organizational development and change management practitioners Digital and technology transformation leaders in large, complex organizations Audience outcomes A clear framework for understanding why culture change and AI adoption efforts typically fail, grounded in behavioral science rather than convention Practical tools for diagnosing where behavioral and cultural gaps are undermining technology investments A more rigorous basis for evaluating AI adoption strategies and distinguishing credible signals from market noise Language and framing for board and C-suite conversations about the organizational conditions required for successful transformation Familiarity with the Adaptive Adoption framework and Adaptive Adoption Maturity Index as structured, evidence-based alternatives to conventional change management applied to AI

Why organisations work with Mike Robbins He treats appreciation, vulnerability, and psychological safety as operational levers, not soft values, and gives leaders a vocabulary their teams can act on the next morning. He has spent twenty years inside the cultures of Google, Microsoft, Wells Fargo, eBay, Gap, Schwab, Airbnb, the NBA, and Pixar. The frame is tested against how high-stakes teams actually behave. His book Bring Your Whole Self to Work and the related TEDxBerkeley talk gave senior leaders a usable language for authenticity that does not collapse into oversharing or performance. He holds the Certified Speaking Professional designation from the National Speakers Association, the top earned credential in his profession, and is one of fewer than ten percent of speakers worldwide to hold it. His perspective sits on an unusual seam: elite-level baseball at Stanford and in the Kansas City Royals system, then two decades of cultural work with serious operating companies. The room recognises the standard he is calling for. Biography highlights Author of five books, including Bring Your Whole Self to Work and We’re All in This Together, translated into fifteen languages. Speaker at TEDxBerkeley, with three TEDx talks that have reached over 2.3 million views. Featured in the New York Times, the Wall Street Journal, and Harvard Business Review, and on ABC News; hosts the weekly We’re All in This Together podcast. Stanford graduate (American Studies, specialisation in race and ethnicity); pitched for Stanford in the College World Series. Drafted by the New York Yankees out of high school; played three professional seasons in the Kansas City Royals minor league system. Certified Speaking Professional (CSP), National Speakers Association. Biography Most teams underperform their talent. Not because the people are wrong, but because the cultural conditions around them, trust, candour, appreciation, the willingness to be honest under pressure, are weaker than the work demands. That gap is the territory Mike Robbins has worked in for twenty-five years, across more than 2,000 programmes in 17 countries. His five books, published by Hay House and translated into fifteen languages, build a coherent argument about how authenticity and appreciation operate as performance variables inside teams. Bring Your Whole Self to Work and We’re All in This Together are the most cited. Both have moved from leadership reading lists into the working language that companies like Google, Microsoft, Wells Fargo, Airbnb, the NBA, and Pixar use to describe their own culture work. The intellectual frame is sharpened by an unusual background. Robbins pitched for Stanford in the College World Series and spent three seasons in the Kansas City Royals minor league system before injuries ended his playing career. He understands what high-performance teams demand of the people inside them, and he understands what fails. That perspective sits alongside a Stanford degree in American Studies with a specialisation in race and ethnicity, and the Certified Speaking Professional designation from the National Speakers Association. His TEDxBerkeley talk on bringing your whole self to work has reached audiences far beyond corporate stages, and his Forbes column extends the same argument into how leaders practise appreciation, navigate change, and create psychological safety without slipping into performance. The throughline is consistent: culture is not climate, it is capability, and the leaders who treat it that way get more from their people. Key speaking topics Team culture and psychological safety Authenticity and vulnerability at work Appreciation as a performance practice Emotional intelligence for leaders Belonging and inclusion inside teams Leading through change and uncertainty Trust and high-performing teams Human connection in an AI-accelerating workplace Ideal for CHROs and chief people officers rebuilding engagement and team culture after restructure or hybrid transition Senior leadership teams who want a shared language for trust, candour, and appreciation Heads of talent and learning designing culture and leadership development programmes Sales, R&D, and operating leaders responsible for the performance of large, distributed teams Audience outcomes A practical model for psychological safety that leaders can apply inside their own teams the same week Specific behaviours that turn appreciation from a soft idea into a measurable team practice A clear distinction between authenticity that builds trust and disclosure that erodes it Tools for engaging conflict directly rather than routing around it A shared team vocabulary for the cultural conditions that high performance actually depends on

Why organisations work with Jeff de Kleijn Two decades inside HP and Canon across Asia Pacific and Europe, including running HP’s Large Format Printing business for APJ, gives him operating credibility with senior leaders who have lived through global restructures. Works fluently across Western systems thinking and Chinese strategic philosophy, useful for European and US executive teams navigating Asia exposure without simplifying it. Frames leadership as an operating system question, where decision rights, rhythm and supervisory clarity are the variables, not personality or style. Brings a working executive’s vantage point through his current role leading Dilaco, so the room hears a peer, not a retired commentator. Biography highlights Former General Manager, Large Format Printing Division, HP Asia Pacific and Japan. Senior executive roles at Canon across Europe and Asia. Chief Executive of Dilaco Group since 2019. Founder of Cortlandt Gulch, his leadership advisory and writing platform. Forthcoming book, Postmodern Leadership: Navigating Crises and Complexity in the Information Era. Trained in theatre and improvisation at the Bruges Conservatory of Music & Arts; works in English, Dutch and Chinese. Biography Most large organisations are still wired to push decisions up and instructions down. That structure is breaking against the speed and interdependence of the systems leaders now operate in. Jeff de Kleijn’s work begins from that mismatch, and from the specific question of how senior teams behave once they accept it. His authority on the subject is operational, not theoretical. He spent two decades in senior roles at HP and Canon, including running HP’s Large Format Printing business across Asia Pacific and Japan, before taking over Dilaco, a Belgian IT services group, in 2019. The throughline is leading commercial organisations through restructure, geographic complexity and technology shifts while the formal authority structure was always slightly behind events. He writes and advises through Cortlandt Gulch, and is finishing a book, Postmodern Leadership: Navigating Crises and Complexity in the Information Era, that sets out his core argument. Power inside large organisations has already moved from position to network connectivity. The leaders who are getting traction are the ones rebuilding their operating rhythm, supervisory cadence and decision rights around that fact, rather than working harder inside the old chart. What he brings to a room is the combination of a sitting executive’s vocabulary, exposure to both European and Asian operating cultures, and a stage discipline shaped by training in theatre at the Bruges Conservatory. Senior audiences leave with a sharper view of where their own authority architecture is misfiring, and a vocabulary for fixing it. Key speaking topics Networked and decentralised leadership Decision rights and supervisory clarity in complex organisations Leadership operating models under systemic uncertainty AI as an institutional, not technological, force Eastern and Western strategic thought in executive practice Restructuring and post-transformation leadership Ideal for Boards and executive committees redesigning how authority and decision rights operate post-restructure CEOs and group MDs of multi-region businesses with significant Asia exposure Private equity portfolio leadership teams under pressure to operate with fewer layers Transformation and strategy leads working on the leadership operating model, not just structure Audience outcomes A clearer read on where their current authority structure is the bottleneck, not the workload Specific language for separating control, coordination and supervision as distinct leadership tasks A working frame for combining Western strategic analysis with Chinese strategic thinking in real decisions A more honest internal conversation about what their organisation actually needs from its top team

Why organisations work with Devon Harris He has lived the exact scenario most leadership talks only describe. Competing at three Olympics after a crash, rebuilds, and a decade of comebacks is not a story, it is a working model for how teams recover from public failure. His credibility carries two rare sources at once: Royal Military Academy Sandhurst and three Olympic Games. Few speakers can frame resilience from both an officer’s training and an athlete’s start line. His Keep On Pushing Foundation, founded 2006, gives the keynote a real institutional spine. Audiences hear from someone who built something durable outside the sport, not a retired athlete trading on a moment. He is a practised corporate keynote with long-standing Fortune 500 clients across pharma, tech, logistics and industrials. Buyers get a speaker who knows how to land a message in a sales kickoff or a leadership offsite, not a sports story recycled on stage. The Jamaican bobsled story is globally recognised shorthand for underdog execution. He uses it as a working case study in team formation under scrutiny, not as a nostalgia piece. Biography highlights Three-time Winter Olympian: Calgary 1988, Albertville 1992, Nagano 1998. Founding member of the Jamaica national bobsled team; captain in 1992 and 1998. Graduate of the Royal Military Academy Sandhurst; retired as a Captain in the Jamaica Defence Force. Named WOA Olympian for Life at PyeongChang 2018 by the World Olympians Association. Founder, Keep On Pushing Foundation, a US 501(c)(3) supporting education in disadvantaged communities. Author of “Keep On Pushing: Hot Lessons from Cool Runnings” and the children’s book “Yes, I Can! The Story of the Jamaican Bobsled Team.” Biography The 1988 Jamaican bobsled team crashed on Olympic ice in Calgary with the world watching. Devon Harris was in that sled. Four years later he was back, as captain. Four after that, he was on the ice again. The story that became Cool Runnings is the entry point, but the working material is what happened between the Games. Before the sled, there was Sandhurst. Harris graduated from the Royal Military Academy and took a Queen’s Commission in 1985, serving as an officer in the Jamaica Defence Force until he retired as a Captain. That dual formation, British military training layered on a childhood in Kingston’s Olympic Gardens, is where his view of composure under pressure comes from. It is also why his framing of team performance feels closer to an officer’s debrief than an athlete’s highlight reel. In 2006 he founded the Keep On Pushing Foundation, which funds education for children in disadvantaged communities and started by backing a breakfast program at his own primary school in Kingston. The World Olympians Association named him an Olympian for Life at PyeongChang 2018 for his work beyond sport. He has written two books, including a motivational volume that draws on the Sandhurst-to-Olympics arc and a children’s book on the bobsled story. He now works primarily with leadership and commercial teams at Fortune 500 organisations across pharma, technology, logistics, and industrial sectors. The argument he brings into those rooms is operational. Performance is not a mindset to adopt, it is a set of habits rehearsed under pressure, and the teams that keep pushing when the plan breaks are the ones that built those habits before the crash. Key speaking topics Resilience and performance under pressure Team leadership in high-scrutiny environments Composure and decision-making in volatility Sustained execution after public failure Goal-setting and long-cycle performance Diversity and inclusion in team formation Personal accountability in commercial teams Ideal for Senior leadership teams navigating extended periods of pressure, change, or public setback Sales kickoffs and commercial teams at the start of demanding quarters or transformations Board and executive offsites focused on team composure, resilience, and sustained performance Large culture and engagement events where a credible keynote anchor is required Audience outcomes A working vocabulary for talking about resilience as rehearsed behaviour, not individual grit Specific techniques Harris uses to reset composure after setbacks, drawn from Olympic and military practice A frame for how high-performing teams form quickly under scrutiny and keep performing after failure A renewed sense of personal accountability for the habits that compound into sustained performance

Why organisations work with Sir Gareth Southgate His England management tenure is the subject of a published case study at Harvard Business School – one of the few occasions in sport where a coaching approach has been formally codified as an executive leadership model. He rebuilt a national team culture from a position of public failure and sustained performance across four consecutive major tournaments. That track record gives his thinking on culture change and sustained delivery a foundation most leadership authors lack. Dear England: Lessons in Leadership (Sunday Times instant bestseller, 2025) sets out the specific reasoning behind his decisions under pressure – on accountability, psychological safety, selection, and standing behind unpopular choices – in a form directly applicable to organisational leadership. He led through personal, very public failure – the Euro ’96 penalty miss that defined a decade of his public identity – and through two consecutive tournament final defeats. His account of resilience starts from having lived the worst-case scenario, not from having studied it. During intense national debates on race, identity, and protest, he articulated a values position publicly and held a diverse squad together through that pressure. Organisations navigating social or political tension inside teams get a practitioner account of what that demands in practice. Biography highlights England men’s senior manager 2016-2024; 102 matches, 61 wins – more major tournament games won than any other England manager in history Only the second England manager to reach a major tournament final, after Sir Alf Ramsey in 1966; reached consecutive European Championship finals in 2021 and 2024 Knighted in the King’s New Year Honours 2025; previously appointed OBE in 2019 Visiting lecturer at Harvard Business School; his England tenure is the subject of a published HBS leadership case study Author of Dear England: Lessons in Leadership (Cornerstone, 2025) – an instant Sunday Times bestseller; delivered the 2025 BBC Richard Dimbleby Lecture on BBC One, joining Bill Gates, Christine Lagarde, and the Prince of Wales as past speakers in the series Two-time BBC Sports Personality of the Year Coach Award (2018 and 2021); playing career spanning over 500 appearances for Crystal Palace, Aston Villa, and Middlesbrough, with 57 England caps Biography When Gareth Southgate took charge of England in 2016, the national team had just been knocked out of the Euros by Iceland. Public confidence was at a low. Over eight years and four major tournaments, he rebuilt the team’s culture entirely. The result was consecutive European Championship finals and a record for the most major tournament games won by any England manager. His approach is now the subject of a case study taught at Harvard Business School. The method was deliberate cultural architecture rather than tactical adjustment. Southgate prioritised psychological safety, shared values, and a team identity that held under pressure. His open letter to England fans during COVID-19 inspired the award-winning West End play Dear England. It demonstrated how he treated transparency and personal vulnerability as leadership tools, not liabilities. Southgate delivered the 2025 BBC Richard Dimbleby Lecture on BBC One, joining Bill Gates, Christine Lagarde, and the Prince of Wales as previous speakers in the series. Dear England: Lessons in Leadership became an instant Sunday Times bestseller; the Guardian described it as articulating a moral vision that went beyond the reach of contemporary British politics. He was knighted in the King’s New Year Honours 2025 for services to association football. The fractured starting point, intense public accountability, and need to build individual and collective performance simultaneously – these are not challenges unique to sport. His insights are drawn from eight consecutive years at the sharp end of that problem, not from theory. Key speaking topics Leadership under sustained public scrutiny Culture transformation and team identity Values-based accountability Resilience and performance through failure Psychological safety and trust in high-stakes teams Inclusive leadership and diversity of thought Decision-making in high-pressure environments Ideal for Senior leadership teams and C-suite executives navigating cultural or strategic transformation CHROs and people leaders working on team culture, inclusion, and performance under pressure Board-level and executive leadership development programmes Organisations in high-scrutiny sectors – financial services, public institutions, large consumer-facing businesses – where leadership decisions carry public accountability Audience outcomes A concrete model for building values-led culture that outlasts individual results cycles First-hand perspective on decision-making under public pressure: how values, not tactics, determine outcomes over time Practical insight into what psychological safety looks like in a high-accountability, high-visibility environment A framework for holding team identity together through failure, scrutiny, and competing stakeholder demands An honest account of how personal and public setback can become the foundation of leadership credibility rather than a liability

Why organisations work with Otmar Szafnauer He has run a Formula 1 constructor through administration and out the other side with the workforce intact, a credential almost no other operational leader on the speaking circuit can claim. He led the same team across three brand identities, Force India, Racing Point and Aston Martin, which gives him direct experience of the gap between a rebrand on paper and a rebrand in the engineering hall. His technical grounding, an engineering degree paired with operational roles at Ford, BAR, Honda and Force India, means board audiences get specifics on how decisions actually move through a complex organisation, not motivational abstractions. He has worked under three very different ownership cultures, from Vijay Mallya at Force India to Lawrence Stroll at Racing Point and Renault Group at Alpine, and can speak credibly about leading inside contested governance structures. Biography highlights Team Principal and CEO, Racing Point F1 and Aston Martin F1, 2018 to January 2022. Team Principal, BWT Alpine F1 Team, February 2022 to July 2023. Senior leadership at Force India from October 2009, including the team’s 2016 and 2017 fourth-place Constructors’ Championship finishes. Former Vice President, Honda Racing Developments, after entering F1 as Operations Director at British American Racing in 1998. Founder and Chairman, Soft Pauer, publisher of the official Formula 1 Timing iPhone app launched in 2009. BSc Electrical Engineering, Wayne State University; master’s in Business and Finance, University of Detroit Mercy. Biography Force India was placed in administration in mid-2018 after Vijay Mallya’s financial collapse. The garage was full of staff who had been approached by other teams, and a technical director the rivals very much wanted. The team came out of that summer with most of its people still in their seats. Otmar Szafnauer was the operational leader who kept them there. That period is the centre of his value to a serious audience. Across more than a decade running the same Silverstone constructor under three brands, Force India, Racing Point and finally Aston Martin, he saw what holds a high-performance organisation together when ownership, identity and strategy all change at once. The answer turned out to be unglamorous: honesty in front of the workforce, continuity of technical leadership, and a refusal to let the rebrand outrun the operating reality. His route into that role was deliberate. An electrical engineering degree from Wayne State, an MBA in finance from Detroit Mercy, then Ford, then Formula 1 from 1998 onwards, including a Vice President role at Honda Racing Developments. The result is a leader who can speak to engineers and to a board, and who treats culture as something built on calendar-blocked decisions about hiring, accountability and recognition rather than slogans. His later move to Alpine, where he served as Team Principal from 2022 until July 2023, gives the picture its second half. Running an OEM-owned team under Renault Group meant operating inside a corporate governance structure, with all of the political weight that implies. Few operators have led both an independent privateer and a manufacturer-owned team at the same level, and the contrast is the substance of what he can say to leaders managing similar shifts of their own. Key speaking topics High-performance team leadership Leadership through restructure and ownership change Culture, accountability and psychological safety in elite environments Operational decision-making under time and resource pressure Lessons from three decades inside Formula 1 leadership Building and retaining technical talent in competitive markets Ideal for Boards and executive teams navigating ownership change, M&A integration or a corporate rebrand CHROs and people leaders responsible for retaining critical talent through periods of uncertainty Senior operators in technical and engineering-led organisations Leadership development audiences focused on composure and decision quality under pressure Audience outcomes A working sense of what leadership actually does for a workforce when ownership and strategy are in flux Specific examples of how culture, retention and accountability hold up in genuinely high-stakes environments A practical view of the difference between a rebrand on paper and a rebrand inside the operating organisation Confidence that the lessons translate, drawn from a domain where the consequences of poor decisions are visible every fortnight

Why organisations work with Bradley Scanes Five seasons inside the Red Bull Racing operation during four consecutive Verstappen world titles, with direct ownership of preparation, recovery, sleep, nutrition, and rehabilitation. The reference point is operational, not anecdotal. A career that crosses Olympic gymnastics, Olympic basketball, Premier League football medical leadership, and motorsport, which means his framing of high performance is not tied to one sport’s culture. Clinical foundations through the NHS plus two postgraduate physiotherapy degrees, which gives him a physiological grounding most performance speakers in this category do not have. Active current practice with endurance racing teams at Le Mans and Daytona and with Ironman World Champion Lucy Charles-Barclay, so the examples are current, not retrospective. Biography highlights Five-year tenure as Human Performance Consultant and Physiotherapist at Red Bull Racing, working directly with Max Verstappen, 2019 to 2024 Four-year Olympic cycle as performance coach with British Gymnastics, including work with Max Whitlock Four years with Team GB Olympic Basketball Former Head of Medical at Southend United FC; clinical foundation in the NHS BSc Sport and Exercise Science (Loughborough); MSc Physiotherapy; MSc Advanced Musculoskeletal Physiotherapy and Research (distinction) Founder and Director of Elite Formula PT; creator of the Complete Sports Practitioner mentorship programme and the Formula 1 Series Course Biography Formula 1 has the shortest feedback loop in elite performance. Decisions made on Thursday show up in a stopwatch on Sunday, and the operating environment inside a top team is built around removing every variable that could cost a tenth of a second. For five seasons, that environment was Bradley Scanes’ workplace. As Human Performance Consultant and Physiotherapist at Red Bull Racing from 2019 to 2024, he was responsible for Max Verstappen’s physical preparation, recovery, sleep, nutrition, and rehabilitation across the four world championship campaigns that defined the team’s modern era. The work sat inside an organisation of more than 1,800 staff where a pit stop is measured in tenths and a tyre temperature is a strategic input. The route in was unusual. Loughborough sport science, then a Masters in physiotherapy, then a second Masters in advanced musculoskeletal physiotherapy with distinction. NHS clinical work. Head of Medical at Southend United FC. Four years with Team GB Olympic Basketball and a full Olympic cycle with British Gymnastics, including campaigns with Max Whitlock. By the time he reached Red Bull, the question of how athletes perform under pressure had been examined from five different sports and two clinical settings. He now runs Elite Formula PT, coaches Ironman World Champion Lucy Charles-Barclay, and works across endurance racing teams competing at Le Mans and Daytona. The training programmes he has written for the next generation of sports practitioners, including the Formula 1 Series Course, are taught from inside that current practice, which is why senior corporate audiences come away with operating language they can actually use the following Monday. Key speaking topics High-performance culture Recovery and sleep as performance variables Team execution under pressure Marginal gains and continuous improvement Safety, risk and learning culture in elite sport Leadership lessons from Formula 1 Composure and decision-making under load Ideal for Executive leadership teams stress-testing how they perform under sustained pressure Operations and transformation leaders looking at cycle time, error rate, and team execution Sales and commercial leadership teams preparing for high-stakes quarters People and talent leaders rebuilding cultures around recovery, focus and sustained output Audience outcomes A working vocabulary for recovery, sleep, and composure as measurable inputs to senior performance A concrete picture of how a top F1 team reduces error and increases cycle precision under time pressure Reference points from Olympic and motorsport environments that translate to corporate execution A sharper sense of how elite teams treat safety, risk and learning culture as performance levers rather than compliance

Why organisations work with Fiona Passantino Her AI Integration Roadmap gives organisations a structured, sequential process for embedding AI across teams, not a list of tools, but a governance-aware framework that accounts for readiness, culture and communication at each stage She addresses the segment most AI programming leaves behind: the competent, non-technical professional who is capable of meaningful AI adoption but has no entry point designed for them Her 15 years inside major European multinationals – including Philips, NN-Group and Danone – means she understands the internal resistance, governance gaps and anxiety that follow AI announcements from the inside AI-Powered Leader (2026) and AI-Powered Professional (2025), part of her award-winning Comic Books for Executives series, are practical, illustrated resources audiences leave with, extending a session’s impact beyond the room She connects AI adoption directly to the disciplines organisations already invest in: internal communications, employee engagement and culture; making the case for AI readiness in language leadership teams already use Biography highlights Creator of the AI Integration Roadmap, a structured framework for practical, organisation-wide AI adoption Author of AI-Powered Leader (2026) and AI-Powered Professional (2025), the latest titles in the Comic Books for Executives series; the series’ Handbook for Post-Covid Engagement won the 2023 UK Business Book Awards and a Goody Award for Thought Leadership MBA in Management with an AI concentration from the University of Amsterdam 15 years in corporate HR and internal communications at Danone, Philips, NN-Group, PostNL and Achmea TEDx speaker; has addressed audiences at events for the European Commission, Business Insider and Vodafone Host of the Working Humans podcast; founder of Executive Storylines Delivers sessions in English, Dutch and Italian Biography Most AI adoption programmes are built for the technically literate. Fiona Passantino built her practice around everyone else – the HR director, the communications lead, the team managers – the non-technical majority on whom successful AI integration actually depends. After fifteen years in corporate HR and internal communications at companies including Philips, NN-Group and Danone, Passantino understands what AI announcements look like from inside an organisation: the anxiety, the governance gaps, the employees who wait to be told what to do. Her MBA from the University of Amsterdam, with a concentration in AI, gave her the technical vocabulary. Her career gave her the people knowledge. The AI Integration Roadmap, her signature framework, brings both together in a structured, staged process that organisations can apply without a technical team leading it. Her books make the argument in concrete form. The Comic Books for Executives series won at the 2023 UK Business Book Awards; AI-Powered Professional (2025) is a practical, illustrated guide for the professional who has no technical background and limited tolerance for abstraction. AI-Powered Leader (2026) takes the same approach to the leadership team driving adoption across an organisation, built around her AI Integration Roadmap. As host of the Working Humans podcast and a speaker at events including the European Commission and TEDxLuxembourgCity, she consistently speaks to the audience most AI commentary bypasses. Her sessions cover AI adoption, communication, employee engagement and organisational culture, connecting AI readiness to the disciplines serious organisations already understand. She delivers in English, Dutch and Italian. Key speaking topics AI integration for non-technical professionals Human-AI collaboration and co-creation AI literacy and organisational readiness Employee engagement and culture in the age of AI AI and internal communications Workforce upskilling and future skills Professional communication and storytelling Ideal for HR directors and people teams leading AI adoption or workforce readiness initiatives Internal communications and employee engagement leads managing AI change programmes L&D professionals designing AI upskilling curricula for non-technical workforces Senior leadership teams navigating the cultural and communications challenges of organisation-wide AI integration Audience outcomes A clear mental model of how AI applies to non-technical roles and everyday workflows, reducing anxiety and increasing practical confidence Working familiarity with the AI Integration Roadmap and how to begin applying it within their own team or organisation Practical strategies for managing employee resistance and uneven adoption across a workforce Sharper understanding of how to communicate AI initiatives in ways that land with non-technical colleagues and teams Two concrete resources, AI-Powered Leader and AI-Powered Professional, that extend the value of the session beyond the event itself

Why organisations work with Allister Frost A named, proprietary framework, the ReadyAlready Growth Cycle, that gives audiences a shared language for working through change fatigue, rather than a generic motivational message. Operator credibility from inside Microsoft’s first digital marketing strategy function, including the “I’M A PC” campaign and global Windows and Office launches, applied directly to the human side of technology adoption. Two decades of brand and transformation work at Kimberly-Clark and Microsoft, recognised by a Cannes Silver Direct Lion and twice by the Lester Wunderman Award for Outstanding Creative Work. A track record of large all-hands and culture-led audiences at BBC, Vodafone, 3M, Cisco, Pfizer, Hyundai, GE HealthCare and Reckitt, where the brief is energy and adoption, not abstract futurism. Recognition by his own profession: Chartered Marketer, Elected Fellow of the Chartered Institute of Marketing, twice UK Digital Marketing Personality of the Year, and Winner at The Speaker Awards 2023. Biography highlights Microsoft’s first Head of Digital Marketing Strategy, responsible for global Windows and Office launch campaigns, including “I’M A PC”. Former Kimberly-Clark marketing leader for Andrex, Kleenex and Huggies. Author of ReadyAlready: The Future-Ready Mindset to Keep Up, Stand Out, and Shape What’s Next. Cannes Silver Direct Lion winner; twice winner of the Lester Wunderman Award for Outstanding Creative Work. Chartered Marketer and Elected Fellow of the Chartered Institute of Marketing. UK Digital Marketing Personality of the Year, 2013 and 2019; Winner, The Speaker Awards 2023. Biography Most large organisations have not run out of change programmes. They have run out of people willing to engage with the next one. Years of restructure, platform migration and now AI rollout have left workforces more fatigued than resistant, and that is the harder problem to solve. Frost spent two decades inside that problem before he started speaking about it. At Kimberly-Clark he led marketing for Andrex, Kleenex and Huggies. He then moved to Microsoft as the company’s first Head of Digital Marketing Strategy, where he ran global launch campaigns for Windows and Office and the “I’M A PC” work. The work earned a Cannes Silver Direct Lion and two Lester Wunderman Awards for Outstanding Creative Work. Since 2012 he has built a speaking practice around a single framework, the ReadyAlready Growth Cycle, set out in his book ReadyAlready: The Future-Ready Mindset to Keep Up, Stand Out, and Shape What’s Next. The argument is that the gap holding back most transformation programmes is not strategy or technology, it is the human appetite to engage. The framework gives audiences a working language for that gap. His audiences reflect the brief. He has worked with BBC, Vodafone, 3M, Cisco, Pfizer, Hyundai, GE HealthCare, Reckitt, Bloomberg and Network Rail, typically at all-hands events, culture forums and senior leadership retreats. The Chartered Institute of Marketing has elected him a Fellow, and the UK industry named him Digital Marketing Personality of the Year in 2013 and again in 2019. He won at The Speaker Awards 2023. Key speaking topics Future-Ready Mindset Change fatigue and workforce adoption The human side of AI and digital transformation Employee engagement at scale Culture in technology-led change Leadership communication during transformation Marketing and brand reinvention Ideal for CHROs, Chief People Officers, and internal communications leads planning all-hands and culture moments Transformation and change leaders preparing workforces for AI and digital adoption C-suite and senior leadership teams running annual kickoffs, town halls, and strategy retreats CMOs and brand leaders rebuilding marketing function capability in an AI-shaped market Audience outcomes A shared vocabulary for naming and working through change fatigue inside a team The ReadyAlready Growth Cycle as a usable framework, not just a model on a slide A clearer view of which human capabilities still matter as AI absorbs more of the work Practical prompts to turn passive consumers of change into active contributors Re-energised commitment to the next phase of transformation, anchored to specific personal habits

Why organisations work with I. Stephanie Boyce She led a 200-year-old national professional body through regulatory change, constitutional debate, and sector-wide reform. Her argument for accountable governance is drawn from operational experience, not advisory distance. Her AI ethics position is governance-first: as Law Society President, she led the development of a published set of principles for the ethical use of AI in legal practice, connecting AI adoption directly to legal accountability, bias mitigation, and public trust, among the earliest profession-led frameworks to do so. On inclusion, she does not argue from the outside. She held the most senior elected role in a major regulated institution as its first Black president and first person of colour, which gives her a precise read on the structural distance between a diversity commitment and a genuinely diverse institution. She connects topics most organisations treat separately, AI accountability, DEI governance, reputational integrity, crisis leadership, through the single governance question boards most often defer: when an institutional decision causes harm, who is responsible? The PUSH framework (Persevere Until Something Happens) gives leadership teams a named, teachable approach to resilience grounded in her own documented professional journey through institutional exclusion and resistance at every level of a major profession. Biography highlights 177th President of the Law Society of England and Wales (2021-2022); sixth woman, first Black office-holder and first person of colour to hold the role in the institution’s 200-year history LLM in Public Law and Global Governance, King’s College London; King’s Alumna of the Year 2022 CBE (2026 New Year Honours) for services to the Legal Profession, Diversity, and Access to Justice Commissioner, National Preparedness Commission; Commissioner, Shinkwin Commission; member, HM Treasury and BEIS independent taskforce on socio-economic diversity in UK financial and professional services Named in the Power List 100 Most Influential Black People in the UK in 2021, 2022, and 2023; Governance Hot 100 Board Influencer (2020) Paris Bar Medal from the Ordre des avocats de Paris (2024), awarded for contributions to human rights and the rule of law Fellow of the Chartered Governance Institute; Fellow of King’s College London; Fellow of the RSA Biography It took the Law Society of England and Wales two centuries to elect its first Black president. I. Stephanie Boyce became the 177th in March 2021, with 20 years of practising solicitor experience and an LLM in Public Law and Global Governance from King’s College London, qualifications that gave her both the legal standing and the governance framework for what the role required. Her presidency ran through the pandemic, sharp parliamentary attacks on the legal profession, and the most significant solicitor qualification reform in 30 years. During that time, she led the development of the Law Society’s published lawtech principles, a governance framework for the ethical use of AI in legal practice. The framework connected AI adoption to legal accountability and bias governance at a time when most profession-led work in this area had not advanced beyond aspiration. Boyce’s governance argument rests on an experience most governance advisers do not hold. As the first Black president of a 200-year-old institution, she has encountered the structural gap between stated values and leadership composition from inside the institution itself. That shapes her work on DEI accountability: framing inclusion not as a moral commitment but as a governance question: who decides, and who is responsible when structural inequality persists? She holds a CBE and the Paris Bar Medal from the Ordre des avocats de Paris, awarded for contributions to human rights and the rule of law. She is a commissioner of the National Preparedness Commission and was named in the Power List 100 Most Influential Black People in the UK in 2021, 2022, and 2023. She now works with boards and executive teams across regulated industries through Stephanie Boyce Consulting. Key speaking topics Governance and institutional accountability Ethical AI and responsible technology adoption Inclusion, representation, and belonging at leadership level Rule of law and public trust in regulated environments Social mobility and access to professional careers Resilience and leadership under scrutiny Crisis leadership and institutional change Ideal for Boards, governance committees, and general counsel in regulated industries Executive teams in financial services, legal, and public sector organisations CHROs and DEI leadership navigating the gap between policy and structural change Professional services firms managing reputational risk and stakeholder accountability Audience outcomes A clearer framework for assessing whether governance structures are built for ethical accountability rather than regulatory compliance alone Board-level questions to test whether AI adoption decisions have genuine accountability assigned, not just policy language A more precise read of the structural distance between a DEI commitment and a measurably inclusive institution Practical thinking on what institutional trust requires from those at the top, particularly during crisis and reputational pressure The PUSH framework as a named, teachable approach to institutional resilience for leaders navigating complex or high-scrutiny environments

Why organisations work with Roger Delves Two decades inside one of Europe’s most established executive education faculties, teaching senior leaders in London, New York, San Francisco, Shanghai, the UAE, Saudi Arabia and across Europe. Co-author of The Top 50 Management Dilemmas (Pearson) and co-editor of Inspiring Leadership (Bloomsbury), so his content is tested against the everyday tensions managers actually face, not theoretical models. A practitioner background that runs through advertising board directorship and founding Ireland’s first international advertising agency. Leadership content built from operator experience, not academic distance. Multiple-time Hult Professor of the Year, voted by MBA and EMBA cohorts. He earns the trust of the audiences senior buyers want him in front of. Biography highlights Professor of Leadership Practice and Dean of Qualifications, Hult Ashridge Executive Education Director of the Ashridge MBA and Ashridge Masters in Management Co-author, The Top 50 Management Dilemmas (Pearson, 2013) with Sona Sherratt Co-editor, Inspiring Leadership: Becoming a Dynamic and Engaging Leader (Bloomsbury, 2017) with Dr Kerrie Fleming Fellow of the Royal Society of Arts; MA, English, St Catherine’s College, Oxford Multiple-time Hult Professor of the Year, voted by MBA and EMBA students Biography Most leadership content tells senior leaders what good looks like. Very little of it survives contact with a fatigued team, a contested decision, or a quarter when the strategy is not landing. Delves’s teaching is built for that gap. His subject matter is the practical content of authenticity, emotional intelligence and integrity when leaders are under real pressure, not the language of values when conditions are calm. That perspective comes from a hybrid career. He spent his early years in advertising, reaching UK board director at DMB&B, then founded Ireland’s first international advertising agency, serving Mars Masterfoods and Procter & Gamble. He moved into executive education through Cranfield’s Centre for Customised Executive Education before joining Ashridge, where he is now Professor of Leadership Practice and Dean of Qualifications across the MBA and Masters in Management. The published work reflects the same orientation. The Top 50 Management Dilemmas, co-authored with Sona Sherratt for Pearson, takes the recurring tensions managers describe in the room and works through them as decisions rather than concepts. Inspiring Leadership, co-edited with Dr Kerrie Fleming for Bloomsbury, brings together faculty perspectives on what actually develops leaders rather than what merely describes them. He has been voted Hult Professor of the Year by MBA and EMBA students on multiple occasions, and teaches across London, New York, San Francisco, Shanghai, the UAE, Saudi Arabia and Europe. What organisations get from him is a serious examination of how leaders make defensible decisions when the data is incomplete and the audience is watching. He treats authenticity as a discipline, not a slogan, and he is comfortable saying so in front of senior cohorts who have heard most of it before. Key speaking topics Authentic leadership Emotional intelligence in senior leadership Leadership decision-making under pressure Transformational leadership and change Values, ethics and integrity in management Team engagement and follower psychology Leadership in uncertain conditions Ideal for Senior leadership programmes for executive committees, divisional MDs, and high-potential cohorts Heads of leadership development and CLOs designing flagship leader interventions CHROs and CPOs commissioning content for engagement and culture programmes MBA, EMBA and partner cohorts within corporate universities Audience outcomes A sharper read on where their own leadership credibility comes from, and where it leaks Working language for emotional intelligence that is usable in a leadership team, not a workshop Specific tests for whether a decision is authentic or merely consistent A diagnostic for the everyday management dilemmas that erode trust if handled badly Confidence to lead through ambiguity without retreating into process