Gestion du changement
Des experts qui aident les organisations à naviguer la transformation, l’incertitude et l’aspect humain du changement
Speakers Associates represents 326 speakers on Gestion du changement, including Joy Poole, Steven D'Souza, Thimon de Jong, Itai Green, Andy Bass, Marina Ibrahim, Sue Mitchell, Rita McGrath, Jennifer Willey, et Jeremy Blain.
Sustainability reporting and commercial strategy have remained separate disciplines in most organisations. Environmental commitments are measured in metrics that do not speak to the P&L, giving the ESG function accountability for outcomes it cannot directly influence. The missing link is a shared accounting language that lets leaders treat environmental risk as a commercial variable rather than a disclosure obligation.
Most large organisations have run out of patience with engagement programmes that produce slides but not behaviour. The real tension is harder. People will commit when work feels alive, and most workplaces have quietly drained the energy out of the room. The question is how to put it back without another initiative.
Most leadership development programmes improve what leaders do without changing who they are. The result is executives who perform well under normal conditions but become brittle when conditions change. Organisations invest significantly in skills and competencies, then watch those investments fail at precisely the moments that matter most.
Senior teams rehearse for stable conditions and then meet a different operating environment. Pressure exposes the gap between the leadership behaviours an organisation espouses and the ones it actually defaults to when decisions carry real cost. The work is to close that gap before the test arrives, not after.
Legacy businesses with strong brands and weakening unit economics keep asking the same question: how do you charge directly for what used to be paid for by advertisers, without losing reach. The answer is rarely a pricing tweak. It usually requires rebuilding the relationship with the customer, the product, and the data underneath, against an internal culture that was not designed for any of it.
Most senior leaders accept that culture eats strategy, then act as if the two are unrelated. They commission values exercises, engagement surveys, and town halls while the behaviours that actually set the tone, what people do when no one is checking, drift in another direction. The gap between the culture leaders describe and the culture their teams experience is where serious strategy quietly fails.
Strategy decks are not the bottleneck inside most organisations. Execution is. Goals get set, plans get circulated, and then a predictable slow drag of overthinking, half-finished initiatives, and quiet disengagement pulls the year off course. The leadership question is not what to aim at. It is how to get a workforce of thousands to finish the things already on the list.
Most products, messages and change initiatives fail not because the idea is wrong, but because it does not move through people. Buyers know they need word of mouth, persuasion that lands, and customers and employees who actually shift behaviour. What they lack is a tested model for which specific levers cause that to happen.
Most large organisations no longer compete on capital, scale or process. They compete on whether they can attract scarce talent, generate ideas competitors cannot copy, and build an identity customers actively choose. The strategic question on the table is not how to be more efficient. It is how to be different in a way that pays.
Senior teams break under prolonged pressure, not single shocks. Line-ups change, leadership rotates, and the people who deliver year after year are the ones who can hold standards while everything around them moves. Most organisations have no shared language for what that actually takes.
Leaders promoted for their expertise are often underprepared for the experience of leading under sustained pressure. When the situation is uncertain, the decision picture is incomplete, and the team is watching, personal composure becomes a strategic variable, not a soft skill. Most organisations invest heavily in external change capability while leaving the internal mechanics of leadership under pressure almost entirely unaddressed.
Most large consumer businesses know what good looks like. The harder question is how a leadership team holds a turnaround together for a decade, through three competitor cycles, recessions and changing customer habits, without losing the colleagues and culture that make the strategy work. That sustained operational grip, not a one-off reset, is where most boards quietly struggle.