Digitale Transformation

Why organisations work with Jack Stratten Pattern recognition grounded in fieldwork. Insider Trends runs retail safaris in London, New York, Tokyo and Seoul, which means his examples come from stores he has physically been inside, not slide decks recycled from conference circuits. A named RETHINK Retail Top Retail Influencer in both 2023 and 2024, giving buyers a third-party signal of standing in the retail community. Direct experience advising Nike, LVMH, Ikea, Marks and Spencer, Jaguar Land Rover and Microsoft on retail formats and customer experience, so the frame of reference fits enterprise decision-makers. Works across the full retail stack, from store roles and staff models to omnichannel, supply chain and sustainability, which lets a single session connect teams that usually plan in silos. Format flexibility. Keynote, boardroom session, trend workshop or guided retail safari, all drawn from the same underlying research base. Biography highlights Head of Trends, Insider Trends, a London-based retail futures agency advising C-suite clients globally. Selected for RETHINK Retail’s Top Retail Influencers list in 2023 and 2024. Clients include Nike, Johnson and Johnson, Converse, Ikea, Shell, Marks and Spencer, Jaguar Land Rover, Costa Coffee, Diageo, Microsoft, LVMH, Nespresso, Twilio, The National Trust and Galeries Lafayette. Has run trend seminars for senior business audiences in partnership with the British Library. Media commentator on retail change, including appearances on Channel 4 and BBC Radio 5. Published author on Insider Trends and contributor to industry outlets including Retail Technology Innovation Hub. Biography Physical stores, e-commerce, app, social commerce, marketplace listings, supply chain footprint. For most retailers these are still governed as separate projects with separate owners, even though a single customer now moves across all of them inside one buying decision. That gap between how customers shop and how retailers are organised is the core tension Jack Stratten’s work addresses. As Head of Trends at Insider Trends, a London-based retail futures agency, he sits on top of a continuous research engine that tracks new store formats, brand experiences and commercial models in the cities where retail is evolving fastest. The agency’s client list spans Nike, LVMH, Ikea, Marks and Spencer, Jaguar Land Rover, Microsoft and Galeries Lafayette, and the work typically lands as a keynote, a boardroom session, a workshop, or a guided retail safari through live stores. The value to a leadership team is diagnostic as much as inspirational. Stratten is good at naming which shifts are real signals versus which are noise, which store formats actually drive commercial outcomes, and where omnichannel investment translates into loyalty rather than cost. RETHINK Retail named him one of its Top Retail Influencers in both 2023 and 2024, a practitioner-voted signal that buyers in the sector recognise his read on the category. What separates his sessions from a standard retail trends talk is the grounding. The examples are stores he has walked, brands his team has studied in depth, and commercial decisions he has watched play out, which makes the content usable inside a planning cycle rather than a year-end inspiration slot. Key speaking topics Retail trends and customer behaviour Omnichannel strategy Store of the future and new retail formats Customer experience in consumer brands Retail innovation and business model change Sustainability in retail and supply chain Direct to consumer and brand experience Ideal for Retail and consumer goods executive teams setting store, channel and format strategy. Heads of customer experience, digital and e-commerce aligning on a single commercial plan. Property, leasing and shopping centre leadership rethinking the role of physical space. Senior marketing and brand leaders in consumer categories adjacent to retail. Audience outcomes A clearer view of which retail shifts are material signals and which are surface noise. Concrete examples of store formats, brand experiences and omnichannel models that are working in 2025, with the commercial logic behind them. A shared vocabulary across store, digital, marketing and supply chain teams for the next planning cycle. Specific prompts for where to test, invest or pull back in the next 12 to 24 months. A sharper sense of how consumer brands and retailers are redefining the role of the store.

Why organisations work with Jaideep Prabhu He wrote the books that put frugal innovation on the boardroom agenda. “Jugaad Innovation” and “Frugal Innovation” are the reference texts, and the latter won the Chartered Management Institute’s Management Book of the Year in 2016. He connects innovation theory to what is actually happening in India, China, Brazil and Africa, not as case studies but as strategic signal for Western firms facing the same constraints a decade later. His work travels into public policy. “How Should a Government Be?” takes the same logic on digital, lean operations and citizen value, and applies it to how state power is now exercised. He holds two chairs at Cambridge Judge Business School and is a Fellow of the British Academy, which means the frameworks have been pressure-tested by academic peers, not only by consultants. Biography highlights Professor of Marketing and Jawaharlal Nehru Professor of Indian Business and Enterprise, Cambridge Judge Business School Director of the Centre for India and Global Business at Cambridge Judge Business School Fellow of the British Academy; Fellow of Clare College, Cambridge Co-author of “Jugaad Innovation” (Jossey-Bass, 2012) and “Frugal Innovation” (Economist Books / Profile Books, 2015), winner of the CMI Management Book of the Year 2016 Author of “How Should a Government Be? The New Levers of State Power” (Profile Books, 2021) Commentary and profiles in The Economist, Financial Times, The New York Times, The Times, Le Monde, BBC News, BBC Radio 4 and Bloomberg BusinessWeek Biography “Jugaad” is the Hindi word for an ingenious, improvised fix. In 2012, Jaideep Prabhu and his co-authors turned it into a serious argument about how Western firms should learn to innovate when money, time and certainty are all in shorter supply. That book, and its successor “Frugal Innovation”, reframed a generation of conversations about growth under constraint. Prabhu holds two chairs at Cambridge Judge Business School: Professor of Marketing and the Jawaharlal Nehru Professor of Indian Business and Enterprise. He directs the Centre for India and Global Business, and sits as a Fellow of the British Academy and of Clare College, Cambridge. The research sits where marketing, innovation, strategy and international business meet, with a steady focus on what firms in emerging economies are teaching firms everywhere else. “Frugal Innovation”, co-written with Navi Radjou and published with The Economist, won the Chartered Management Institute’s Management Book of the Year in 2016. His 2021 book “How Should a Government Be? The New Levers of State Power” extended the same question beyond companies, arguing that digital infrastructure, lean operations and new organisational forms are reshaping what governments can credibly deliver. The through-line is practical. Leaders who work with him come away with a clearer view of how to compete on creativity and economics at the same time, and a sharper sense of which constraints to design around and which to design with. Key speaking topics Frugal and jugaad innovation Business model innovation in emerging markets Growth strategy under constraint India and the global innovation economy Digital transformation in the public sector The future of government and state capacity Global marketing and competitive advantage Ideal for Boards and executive teams setting innovation and growth strategy for cost-sensitive or emerging markets CSOs, CMOs and heads of innovation looking to pressure-test portfolios against leaner competitors Public sector leaders, policy teams and ministers redesigning delivery around digital and citizen value Corporate India programmes, global leadership forums and any organisation with a serious India or emerging markets thesis Audience outcomes A working definition of frugal innovation that distinguishes it from cost-cutting and makes it usable at board level Named examples from India, China, Brazil and Africa of firms that built scale under constraint, and what they reveal about Western incumbents A framework for spotting which parts of the business model are most exposed to leaner competition and which offer the fastest route to reinvention For public sector audiences, a clearer view of the levers that modern states are using to deliver more with less Specific, citable references from the three books that senior teams can build internal conversations around

Why organisations work with James Hardy He has run growth on both sides of the platform divide, leading EMEA for Alibaba and now global retail at Flutterwave, so he can argue marketplace strategy from inside the operating model, not from a consultancy slide. He co-founded Avenue51, the platform that won the Queen’s Award for Enterprise in 2020 and The Guardian Start Up of the Year in 2016, which gives him founder credibility on selling Western brands into China. He frames e-commerce as ecosystem competition, not site optimisation, which reframes how boards think about platform dependency, payments infrastructure and customer data. He is one of the very few speakers who can speak with operator authority on Africa as a commercial market, via Flutterwave’s role as the continent’s largest fintech. Biography highlights Head of Global Retail & Market Development at Flutterwave, Africa’s largest fintech. Former Head of Europe, Middle East and Africa at Alibaba.com. Co-founder of Avenue51, the UK platform that helped Western brands enter China. Avenue51 won the Queen’s Award for Enterprise, International Trade, in 2020 and The Guardian Small Business Showcase Start Up of the Year in 2016. Named in the Financial Times Leap 100. MBA, Melbourne Business School; earlier career as a solicitor at Mishcon de Reya and Travers Smith, then General Counsel at Next 15, Bite Communications and Text 100. Biography Alibaba and Amazon are not the same business and never have been. One is a vertical operator that buys, stocks and ships. The other is a payments-and-data ecosystem that lets merchants sell. Hardy ran EMEA for Alibaba, and the distinction shapes how he advises Western brands on international growth. Before Alibaba, he co-founded Avenue51, the UK platform that helped European brands build market share in China through Tmall and the Alibaba marketplaces. Avenue51 won The Guardian Small Business Showcase Start Up of the Year in 2016, and the Queen’s Award for Enterprise, International Trade, in 2020. His Financial Times Leap 100 listing came out of that period. He now runs global retail and market development at Flutterwave, Africa’s largest fintech, which gives him a live operator’s view of where commerce, payments and platform competition are heading next. That perspective is rare on the speaker circuit. Most e-commerce speakers come from one platform, one geography, or one consultancy lens. Hardy has been an operator inside Alibaba, a founder selling Western brands into China, and is now building consumer and SME revenue across Africa. His earlier career was legal, with stints as a solicitor at Mishcon de Reya and Travers Smith and General Counsel roles at Next 15, Bite Communications and Text 100. That background shows up in how he handles questions on platform terms, data sovereignty and the contractual asymmetry between brands and marketplaces. Key speaking topics International e-commerce and retail globalisation Alibaba and Amazon: comparative platform strategy Marketplace and ecosystem business models China market entry for Western brands African commerce and fintech infrastructure Data-driven decision-making in commercial strategy Corporate innovation and startup operating models Ideal for CCOs, CMOs and heads of ecommerce planning for international or marketplace expansion Boards weighing platform dependency, marketplace risk and channel strategy Brand and retail leadership teams entering China, the Gulf or Africa Corporate innovation leads to working on ecosystem and platform plays Audience outcomes A clearer view of where Alibaba and Amazon are genuinely different, and what that means for marketplace strategy A working model for assessing platform dependency as a board-level risk Operator-level perspective on entering China and African markets without ceding the customer relationship Sharper questions for the leadership team on payments, data and ecosystem economics

Why organisations work with James Poulter Operator credibility. He built and sold a voice AI company (Vixen Labs to House 337, 2023) before becoming a speaker. The frameworks come from running the work, not commenting on it. A named implementation model. The AI Nervous System framework, published in AI @ Work (Bloomsbury, 2026), gives leadership teams a structure for embedding AI across functions rather than treating it as a tools procurement question. Inside view of how a global brand actually adopts emerging tech. As Head of Emerging Platforms at LEGO, he led LEGO Life and the GIPHY partnership at consumer scale, so the case material is concrete. Comfortable with the ethics conversation without losing the commercial argument. He has advised the Church of England Digital Board alongside corporate clients, which signals range when the AI question shifts from productivity to governance. Biography highlights Founder and former CEO of Vixen Labs, acquired by House 337 in December 2023. Founder of ThreePoint Labs; Head of AI at Dunham & Company, Dallas. Former Head of Emerging Platforms, The LEGO Group, leading LEGO Life and the LEGO GIPHY channel. Author of AI @ Work: Rewire your team and yourself for the AI Revolution (Bloomsbury, August 2026). Advisor to the Church of England Digital Board; board roles with Christian Aid and Raiser. Client and advisory work cited with Amazon, Verizon, Bosch and Universal Music. Biography The hard part of corporate AI is rarely the model. It is what happens once a leadership team agrees to use one. Procurement, legal, brand, product, and people functions each have a stake, and most organisations have no shared structure for resolving the trade-offs between them. This is the territory James Poulter has worked in for the past decade. At The LEGO Group, as Head of Emerging Platforms, he led LEGO Life and managed the brand’s GIPHY partnership, learning at consumer scale how a heritage business absorbs new technology without breaking its existing one. He then founded Vixen Labs, a UK voice and conversational AI consultancy, scaled it through the pandemic, and sold it to House 337 in December 2023. His current work sits inside that operator lineage. Through ThreePoint Labs and as Head of AI at Dallas-based Dunham & Company, he advises leadership teams on how to move from isolated AI pilots to a coherent operating capability. His forthcoming book, AI @ Work: Rewire your team and yourself for the AI Revolution (Bloomsbury, August 2026), sets out the AI Nervous System framework, a model for connecting model choice, team design, ethics, and decision rights across the business. The client list spans Amazon, Verizon, Bosch and Universal Music, alongside advisory work with the Church of England Digital Board. The range matters: Poulter is comfortable when the conversation is about productivity gains, and equally comfortable when it shifts to governance, values, and what an organisation should refuse to automate. Key speaking topics AI implementation across the enterprise The AI Nervous System framework Conversational and voice AI in commercial strategy AI ethics and responsible deployment Innovation culture inside established organisations The future of work in an AI-native business Emerging platforms and consumer technology adoption Ideal for CEOs and executive teams sponsoring an enterprise AI agenda CTOs, CIOs and Chief AI Officers moving from pilots to operating capability CHROs and people leaders redesigning teams around AI capability Boards and advisory groups grappling with AI ethics and governance Audience outcomes A structured way to assess where their organisation actually is on AI adoption, rather than where the vendor deck claims it is A working vocabulary for the AI Nervous System framework and how its components map to real decisions Worked examples from LEGO, Vixen Labs and named enterprise clients, not generic case studies A clearer position on the ethics calls leadership has to own rather than delegate to a working group

Why organisations work with James Woudhuysen He treats forecasting as a discipline, not a performance. His work is built on decades of market intelligence at Philips and Seymour Powell, which gives his calls on technology and consumer behaviour a base of operating evidence rather than commentary. He argues against received wisdom on energy, climate and innovation in print, repeatedly. For boards reviewing capital allocation in those areas, that contrarian record is the value, not a stylistic feature. He covers innovation across energy, IT, construction, transport and the office in a single frame. That breadth lets him explain why an emerging technology will or will not change a sector, drawing on adjacent precedents most specialists miss. He writes and lectures with named sources and statistics, not slogans. The work is closer to a serious editorial brief than to a futures keynote, and it stands up to scrutiny in a room of operators. Biography highlights Visiting Professor of Forecasting and Innovation, London South Bank University Co-author, Energise! A Future for Energy Innovation (Beautiful Books, 2009) with Joe Kaplinsky Co-author, Why is Construction so Backward? (Wiley-Academy, 2004) with Ian Abley Co-author, Big Potatoes: The London Manifesto for Innovation (Shanghai Jiao Tong University Press, 2012) Former Chief of Worldwide Market Intelligence, Philips Consumer Electronics; former Director, Seymour Powell Editor of Design magazine (1979 to 1982); co-founder of Blueprint; contributor to The Economist, The Times, The Independent, The Guardian and spiked Biography Most forecasts about technology repeat the dominant narrative back to the buyer. The harder, more useful question is which parts of the consensus are wrong, and where the capital and political assumptions behind it are about to break. That has been the working question across four decades of Woudhuysen’s career, from physics at Sussex to running worldwide market intelligence at Philips Consumer Electronics in the Netherlands. His chair at London South Bank University is in Forecasting and Innovation, and the topics he writes on cover energy systems, construction, IT, infrastructure and consumer technology in a single frame. Energise! A Future for Energy Innovation, co-authored with Joe Kaplinsky in 2009, argued that the response to climate change should be heavy investment in supply-side energy technology, not moralising about consumption. The argument set the template for his later commentary in spiked, The Economist and The Times. The corporate record matters because it grounds the work. Three years as Chief of Worldwide Market Intelligence at Philips, four years as a director at Seymour Powell, decades of consulting reports for clients including Amadeus, Brother UK and UK Trade and Investment. He edited Design magazine in the early 1980s and co-founded Blueprint. That combination of operating intelligence and sustained published commentary is what makes the forecasting calls credible. His co-authored manifesto Big Potatoes: The London Manifesto for Innovation was published in 2010 and republished by Shanghai Jiao Tong University Press in 2012, and his earlier book Why is Construction so Backward? remains a reference point in the industry’s productivity debate. The through-line across the work is a defence of ambitious innovation against what he sees as the cultural reasons organisations and governments hesitate to pursue it. Key speaking topics The future of energy and the limits of net zero policy Forecasting technology and consumer behaviour Innovation in construction, infrastructure and transport The economics and politics of climate policy The future of work and the office Globalisation, China and the geography of R&D Market intelligence and competitive foresight Ideal for Boards and executive committees reviewing long-range capital allocation in energy, infrastructure or industrial technology Chief Strategy Officers and innovation leads briefing on technology cycles and emerging markets Senior teams in construction, manufacturing and consumer technology rethinking their productivity assumptions Investor and analyst forums looking for a contrarian read on energy transition and innovation policy Audience outcomes A clearer sense of which technology and energy forecasts the audience should trust and which it should challenge A working framework for telling structural change from cyclical noise across sectors A concrete account of why innovation slows in mature sectors and what unblocks it Named arguments and data the audience can take into their own strategy and capital decisions

Why organisations work with Jamie Anderson He brings a working academic’s command of strategy and innovation research, not a recycled consultancy deck. His articles sit in California Management Review, MIT Sloan Management Review and Business Strategy Review, and he teaches the material at Antwerp Management School. His Lady Gaga and contemporary-art case work is the rare strategy content that lands with mixed senior audiences. It is taken seriously by London Business School’s journal yet readable for a leadership team without an MBA. He has built and taught executive programmes at London Business School, IMD, INSEAD, ESMT Berlin and Indian School of Business, which means his frame of reference is global executive practice, not one country or one sector. He is a Case Centre top-50 bestselling author, with a Nespresso case among the global prize winners. Buyers get a speaker whose teaching cases are actually used by other faculty. Financial Times named him a “management guru”; Business Strategy Review placed him among the world’s top 25 management thinkers. The credentialling is from named bodies, not bureau description. Biography highlights Professor of Strategy and Innovation, Antwerp Management School. Faculty and visiting positions at London Business School, IMD, INSEAD, ESMT Berlin, and Indian School of Business. Co-author, The Fine Art of Success (Wiley), and author of the Gaganomics / Strategy Gaga case work. Articles in California Management Review, MIT Sloan Management Review, Financial Times, and Wall Street Journal. The Case Centre Top 50 Bestselling Case Authors (No. 33 in 2021/22; No. 28 in 2020/21); winner of a global case prize for his Nespresso case. Named “management guru” by the Financial Times; listed among the world’s top 25 management thinkers by Business Strategy Review. Biography The classic strategy textbook assumed advantage was something a firm could build and defend. The leaders running large organisations now treat that assumption as a liability. The question is no longer how to protect a position, but how to keep generating new ones at the cadence the market demands. Anderson’s work sits inside that question. As Professor of Strategy and Innovation at Antwerp Management School, with faculty experience at London Business School, IMD, INSEAD, ESMT Berlin and Indian School of Business, he has spent two decades translating innovation research into language operating leaders can use. His articles in California Management Review, MIT Sloan Management Review, Financial Times and Wall Street Journal are the same material he teaches in executive programmes, written for practitioners. The signature of his work is its source material. Where most strategy speakers reach for the same handful of case studies, Anderson has built much of his teaching from artists and pop-culture figures, most famously his Lady Gaga case (Strategy Gaga / Gaganomics) and the book The Fine Art of Success. Business Strategy Review named the Lady Gaga article one of the top pieces of its year. The cases work because the underlying strategy is rigorous, and the surface is readable for a non-specialist audience. The recognition is from named bodies. The Financial Times has called him a management guru. Business Strategy Review put him among the top 25 management thinkers. The Case Centre lists him as a top-50 bestselling case author across multiple years, which is the closest the academic strategy world gets to a market test of whether other faculty actually use your work. Key speaking topics Strategic innovation and business model design Sustaining competitive advantage in mature industries Creativity and the strategy of contemporary brands Digital transformation and customer experience Leadership for innovation Personal strategy and career reinvention Ideal for Boards and executive committees rebuilding the innovation pipeline behind a mature core business CSOs, heads of strategy and corporate development teams in large incumbents CMOs and CXOs working on brand and customer-experience reinvention Senior leadership offsites where strategy content needs to land with a mixed, non-specialist audience Audience outcomes A clearer read on why traditional sources of competitive advantage are eroding, and what is replacing them Concrete cases of organisations and brands that have engineered new advantage in mature markets A working vocabulary for strategic innovation drawn from current management research, not consultancy framing A perspective on creativity and brand strategy that connects to operating decisions, not just marketing Energy. The Lady Gaga, Madonna and contemporary-art material is the rare strategy content senior audiences actually quote afterwards

Why organisations work with Jay Samit His framework for disruption is derived from operating on both sides of it: he led digital transformation at EMI and Sony when their core business models were collapsing, then went on to build and advise companies that were doing the disrupting. That dual vantage point is not common among innovation speakers. Disrupt You! provides a replicable method for identifying where value will migrate in a given industry, applicable at both the organisational and individual leadership level, giving teams a shared vocabulary and process, not just inspiration. His Deloitte advisory work means the framework has been stress-tested against the specific constraints of large, publicly accountable organisations, not just start-up environments. He translates exponential technology trends including AI, spatial computing, blockchain, automation into commercial and competitive decisions, rather than presenting technology as the end in itself. His Fortune column and WSJ documentary series give him a current, credible public presence that amplifies the authority he brings into a room; senior audiences have typically encountered his thinking before the engagement begins. Biography highlights Former Independent Vice Chairman, Deloitte Digital; led enterprise consulting across AI, robotics, IoT, and digital transformation Author of Disrupt You! (Flatiron Books, 2015), published in 12 languages, and Future Proofing You (2021) Global President of Digital Distribution, EMI / Capitol Records; led the label from negligible digital presence to industry benchmark for digital transition Creator and General Manager, Sony Connect; Executive Vice President, Sony Regular contributor to Fortune (bi-weekly column on exponential technologies), Wall Street Journal, and Harvard Business Review Adjunct Professor, USC Viterbi School of Engineering; UCLA Presidential Fellowship graduate, magna cum laude Advised LinkedIn and eBay pre-IPO; CEO of NASDAQ-listed SeaChange International Biography Most organisations understand disruption as something that happens to them. The harder strategic question is whether an organisation can develop the internal capability to anticipate market shifts and capture value from them before competitors or new entrants do, and what that requires structurally, culturally, and at the leadership level. Jay Samit has occupied both sides of that problem. As Global President of Digital Distribution at EMI and as the executive brought in to lead Sony’s digital transformation, he operated inside institutions whose core revenue models were being destroyed by technologies they could see but could not commercialise fast enough. Those experiences inform Disrupt You!, his internationally published framework for applying disruptor logic inside established organisations, which argues that the methods used to build new markets are the same methods available to incumbents willing to challenge their own assumptions. His subsequent role as Independent Vice Chairman of Deloitte Digital extended that work across industries and at scale, applying AI, robotics, and data analytics to the operational and competitive challenges of major global enterprises. That trajectory – from operator to adviser to author to investor – gives his arguments about disruption an empirical base that distinguishes them from frameworks developed in academic or consultancy settings alone. His writing appears regularly in Fortune, the Wall Street Journal, and Harvard Business Review, and he teaches innovation at USC’s Viterbi School of Engineering. Senior leadership teams engaging with his work gain not only a model for reading competitive environments, but a practical method for building the internal conditions that allow large organisations to act on what they see. Key speaking topics Disruption strategy for established enterprises Business model innovation and value migration Entrepreneurial thinking inside large organisations Exponential technologies and commercial strategy AI, automation, and competitive positioning Data analytics as competitive advantage Future-proofing careers and leadership capability Ideal for CEOs and executive leadership teams navigating competitive disruption or industry transition Chief Strategy Officers and Chief Innovation Officers building internal innovation capability Boards and senior leadership in media, financial services, retail, and technology sectors facing structural change Transformation leads and digital strategy functions tasked with operationalising change at enterprise scale Audience outcomes A structured way of thinking about where value will migrate in their industry, and how to position ahead of it rather than responding after the fact Practical methods drawn from Samit’s Disrupt You! framework for identifying market gaps and turning internal constraints into innovation triggers Clearer understanding of how exponential technologies (AI, automation, spatial computing) translate into specific commercial and competitive decisions A reframe of disruption as a strategic tool available to incumbents, not just start-ups – with examples from Samit’s own operational experience Greater confidence in communicating a growth and innovation agenda internally, using a common language and set of principles

Why organisations work with Jennifer Jordan Her seven tensions framework, built from surveys of more than 1,000 senior executives and published in Harvard Business Review with Michael Wade, gives leadership teams a shared language for the contradictions that actually slow them down. She directs IMD’s Leading Digital Execution and Leadership Essentials programmes, so the work she brings to a boardroom is the same work she runs with executive cohorts every month. Her doctoral training at Yale in social psychology means the advice on power, influence, and ethical lapse rests on peer-reviewed research, not anecdote. She translates academic findings into operational decisions: when to slow a leader down, when to add a shadow board, when a decision should be made by data and when by judgment. Recognised by Poets&Quants on its 2019 Best 40 Under 40 list and the Thinkers50 Radar in the same year, she sits in the small group of leadership researchers whose work senior executives are actively asking for. Biography highlights Professor of Leadership and Organizational Behavior, IMD Business School, Lausanne. Director of IMD’s Leading Digital Execution and Leadership Essentials programmes. PhD in Psychology, Yale University; postdoctoral fellow at Kellogg School of Management and Tuck School of Business. Co-author with Michael Wade of “Every Leader Needs to Navigate These 7 Tensions,” Harvard Business Review, 2020. Named by Poets&Quants to its 2019 Best 40 Under 40 business school professors list and nominated to the Thinkers50 Radar in the same year. Research published in Administrative Science Quarterly, Psychological Science, Journal of Management, and Business Ethics Quarterly. Biography Most leadership advice still asks executives to pick a side. Be visionary or be operational. Trust the data or trust your gut. Hold authority or share it. The senior leaders Jennifer Jordan studies do not have that luxury, and her research is built around the cost of pretending they do. Jordan is Professor of Leadership and Organizational Behavior at IMD in Lausanne, where she directs the Leading Digital Execution and Leadership Essentials programmes. Her 2020 Harvard Business Review piece with Michael Wade, drawn from surveys of more than 1,000 senior leaders, set out seven tensions that define the modern executive role, from expert to learner, from controller to architect, from constant to adaptor. The framework is now used inside leadership development at major firms. Trained as a social psychologist at Yale, she works on the harder edge of the leadership question: power, influence, and the conditions under which capable people make ethical mistakes. That research is published in Administrative Science Quarterly, Psychological Science, and the Journal of Management, and it underpins her work on leadership transitions, family business succession, and women on boards. Her recognition is concrete. Poets&Quants placed her on its 2019 Best 40 Under 40 list of business school professors, citing close to 1,500 academic citations of her work. Thinkers50 named her to its Radar list of management thinkers to watch in the same year. With Mahwesh Khan, she has argued in HBR for shadow boards as a structural answer to generational distance at the top of organisations, a recommendation that several large European firms have since adopted. Key speaking topics Leadership in the digital age Power, influence, and ethics Leadership transitions and succession Decision-making under contradiction Women on boards and inclusive leadership Family business leadership Shadow boards and intergenerational governance Ideal for CEOs and executive committees are navigating contradictory strategic demands. CHROs and heads of leadership development are designing senior leader programmes. Board chairs and nominating committees are working on succession and governance. Family business principals and next-generation leaders are preparing to take over. Audience outcomes A direct read on the seven tensions that define senior leadership today, with practical tests for which behaviour each situation calls for. A clearer view of how power changes a leader’s judgement, and the routines that keep that change in check. Sharper questions for succession and leadership transitions, including how shadow boards and reverse mentoring change board-level perspective. A research-grounded account of why digital execution stalls at the top of organisations, and what senior leaders can do about it.

Why organisations work with Jennifer Sarah Boone Native bilingual fluency in German and English – thinking simultaneously in both, not translating between them – means international technology events get equivalent quality of moderation across both audience groups. Her MSc in Business Psychology, completed in 2024 with a focus on digital coaching and consulting, means she can interrogate a panel on AI ethics or data governance with the vocabulary that makes technical experts take the conversation seriously. A broadcast career built across three countries – news editing at Wack Radio in Trinidad and Tobago, TV presenting at Reelkandi in Hamburg, morning show hosting in the UAE – gives her a level of live composure under pressure that is professional in the deepest sense. She has moderated at Deutsche Telekom’s stage at Mobile World Congress 2023 in Barcelona and at events connected to the German government’s Digitalgipfel – two of the most scrutinised technology forums in Europe. A cross-sector client portfolio spanning enterprise software (SAP, Google), semiconductor and automotive technology (Infineon, TWAICE Technologies, Nexperia), and climate innovation (Greentech Festival) means she can move between technical depth and commercial context within a single event day. Biography highlights Bilingual presenter and event moderator with over 20 years of professional on-stage and on-camera experience MSc in Business Psychology (focus: digital coaching and consulting), DIPLOMA Nordhessen, completed 2024 BA in Media Management and Media Journalism, DIPLOMA Nordhessen Host at Deutsche Telekom’s stage, Mobile World Congress 2023, Barcelona Client portfolio includes SAP, Google, Infineon, TWAICE Technologies, Nexperia, and Greentech Festival Confirmed panel moderation topics include AI ethics, autonomous mobility, cybersecurity, data governance, digital sovereignty, and sustainable aviation Broadcast background: Wack Radio (Trinidad and Tobago), Reelkandi TV (Hamburg), morning show host (UAE) Performing arts training at Stage School of Music, Dance and Drama, Hamburg Biography The moment a technology panel drifts – experts talking past each other, the room disengaging – organisations discover that event facilitation is a specialism, not an afterthought. Jennifer Sarah Boone has spent over 20 years preventing that failure, moderating across AI, digital transformation, autonomous mobility, and sustainability for some of the most demanding technology forums in Europe. Her academic formation is unusual for a professional host. An MSc in Business Psychology – completed in 2024, focused on digital coaching and consulting – sits alongside a BA in Media Journalism. That combination produces content literacy, not just stage craft. She can interrogate a panel on data governance, AI safety, or software-defined vehicles with the vocabulary and curiosity that makes subject-matter experts raise their game. Her broadcast roots run deep. News editing at Wack Radio in Trinidad and Tobago, TV presenting at Reelkandi in Hamburg, morning show hosting in the UAE built a live composure that a conference facilitator cannot replicate. She was a working journalist before she was a technology moderator, and that shows in how she manages complexity at speed. Deutsche Telekom trusted her to front their stage at Mobile World Congress 2023 in Barcelona. What makes her specifically valuable to international technology events is native-level bilingual fluency in German and English – a combination exceptionally rare at this professional level in Europe. Clients spanning SAP, Google, Infineon, TWAICE Technologies, and the German government’s Digitalgipfel represent the full spectrum of environments where moderation quality is commercially and reputationally visible. Key speaking topics Technology and AI event moderation Digitalisation and digital transformation Artificial intelligence and human communication Autonomous mobility and future technologies Sustainability and climate innovation Cross-cultural and multilingual communication Ideal for Technology conference programme directors and corporate event leads managing flagship international forums CTOs and CDOs hosting multilingual summits or cross-border innovation events Government and public sector digital policy bodies running German-language or bilingual events Corporate communications leads managing hybrid or large-format live technology productions Audience outcomes Panels that remain structured and substantive without losing energy or audience accessibility Complex AI and digital transformation content rendered in language that non-specialist senior leaders can engage with and act on Multilingual events where German and English audiences receive the same quality of facilitation Coherent through-lines connecting multiple speakers, disciplines, and sessions across a full event day A stage environment where technical experts and strategic executives communicate with each other rather than alongside each other

Why organisations work with Jennifer Vessels The P.E.A.C.E. Framework gives transformation a structured language and methodology: not abstract change theory, but a tested roadmap built from live engagements inside organisations including Adobe, Cisco, and Novartis She brings Silicon Valley operational experience applied globally. Having led transformation programmes across Europe, the Middle East, and Asia, she translates insider knowledge of how the world’s most innovation-intensive organisations actually work into practical approaches for complex, multinational businesses She is an active CEO running transformation programmes concurrently with her speaking engagements, meaning her insights reflect current deployments, not retrospective case studies Her work on generational integration, aligning Gen Z talent, AI capability, and experienced human capital, addresses a workforce tension that most change and transformation speakers do not tackle with equivalent specificity Through the Executive Growth Alliance (EGA), she connects audiences to a live community of F100 leaders navigating the same challenges, giving organisations access to a peer learning network beyond the event itself Biography highlights CEO of Next Step, Silicon Valley consulting firm leading business transformation for global enterprises since 2006 Founder, Executive Growth Alliance: a global peer community of Fortune 100 leaders focused on future-of-work and AI adoption Creator of the P.E.A.C.E. Framework (Purpose, Exploration, Action, Collaboration, Empowerment), deployed across organisations including Adobe, Cisco, Google, IKEA, Microsoft, Novartis, and Schneider Electric Awarded “Best Technology Speaker ’24” (IOFM, Diversified Communications) Author of No Clue, No Fear: Navigating Storms of Change; new book Emergence: How Leaders Break Free from Outdated Thinking (Wiley, October 2026) Featured by EFMD, the World Economic Forum, the Institute of Directors, the San Jose Mercury News, and The New York Times MBA, San Jose State University; MS Occupational Psychology, University of London; INSEAD board governance certification Early career: international business development at Tandberg (acquired by Cisco); Director of Global Sales Operations at Tandem Computers Biography Leadership thinking built for the Industrial Age is not built for what organisations are experiencing now. Most change programmes assume that if the strategy is sound and the technology is right, transformation will follow. It does not. The missing variable is almost always how leaders are thinking, and what they are willing to let go of. Jennifer Vessels has spent two decades inside that gap, working as CEO of Next Step across Silicon Valley, Europe, the Middle East, and Asia. Her client list includes Adobe, Cisco, Google, IKEA, Microsoft, Novartis, and Schneider Electric: organisations navigating business model change, AI adoption, and leadership redesign at scale. From that operational experience, she developed the P.E.A.C.E. Framework: a structured methodology giving leaders a repeatable roadmap through disruptive change rather than a case for why change is necessary. What distinguishes her position is its currency. She is not drawing on past engagements. As an active CEO running transformation programmes alongside her speaking work, the examples she brings to audiences reflect live challenges rather than archived successes. She also founded the Executive Growth Alliance, a community of F100 leaders using collaborative challenge-resolution as a vehicle for building future-readiness collectively. Her book Emergence: How Leaders Break Free from Outdated Thinking (Wiley, October 2026), endorsed by Thinkers50 co-founder Stuart Crainer, extends the framework into a broader argument about the leadership models that are no longer fit for purpose, and what replaces them. Key speaking topics AI Adoption and Human-Centred Integration Change Leadership and Organisational Transformation Future of Work and Generational Integration The P.E.A.C.E. Framework for Leading Through Change Silicon Valley Innovation Applied to Global Business Business Model Redesign in an AI Era Ideal for CEOs and senior leadership teams navigating business model transformation or AI adoption programmes Boards and executive committees seeking a working practitioner’s perspective on AI-era leadership CHROs and people leaders managing generational integration, workforce redesign, and future-of-work strategy Transformation leads and change management functions inside large multinational organisations Audience outcomes A structured, repeatable framework (P.E.A.C.E.) that gives teams shared language for leading through uncertainty, usable Monday morning A clear diagnosis of why AI adoption and transformation programmes stall at the leadership level, with specific approaches to address it Practical tools for integrating generational diversity, particularly Gen Z talent alongside experienced human capital and AI capability A first-hand view of how organisations including Adobe, Google, Microsoft, and Nvidia are integrating people with advanced technology, applied to the audience’s own market A mindset shift from defending what is crumbling to building what is emerging, positioning disruption as a source of competitive advantage

Why organisations work with Jenny Fleiss She has built a consumer business from a Harvard Business School idea to a publicly listed company, and a separate venture inside Walmart’s Store No. 8 incubator. That gives a board credible answers on both routes into a new market. She speaks from inside the operating cockpit of conversational commerce and AI-driven personalisation, not from a strategist’s deck. Jetblack used text and machine learning to handle real customer requests at scale. Her seat at Initialized Capital and prior investing work put her across hundreds of early-stage decks in e-commerce, consumer and AI. She can tell a corporate audience which startup behaviours are worth importing and which are noise. She brings board-level perspective from listed and private companies including The Lanvin Group, Shutterfly and Rent the Runway, which lets her translate founder language into governance language an audit and risk committee will understand. Biography highlights Co-founder and board member, Rent the Runway, the New York-listed designer rental company she started with Jennifer Hyman in 2008. Founder and former CEO of Jetblack, the conversational commerce startup launched inside Walmart’s Store No. 8 incubator in 2018. Former Partner at Initialized Capital, the seed-stage venture firm, where she led e-commerce, consumer and AI investing. Independent director, The Lanvin Group (since 2022); board member, Shutterfly (since 2019); board member, Arteza. MBA, Harvard Business School; BA in Political Science, Yale University, cum laude. Recognised on Fortune’s 40 Under 40 (2012), Inc. 30 Under 30 (2010), Forbes Disruptors 2013, and Fast Company’s Most Influential Women in Technology. Biography Renting a designer dress through a website was not an obvious business in 2008. Jenny Fleiss and Jennifer Hyman started Rent the Runway from a Harvard Business School idea and turned it into a publicly listed consumer company. The work needed to be done in unglamorous places: dry cleaning logistics, returns flows, fit data, inventory forecasting. The brand sat on top of an operations problem. A decade later, Walmart asked her to build a startup inside its corporate body. Jetblack was a text-based, AI-assisted personal shopping service for high-spending New York households, incubated inside Store No. 8. The product taught Walmart what conversational commerce actually costs to run, what humans still have to do behind the model, and where machine learning genuinely earns its keep in retail. That double track, founder of a venture-backed unicorn and intrapreneur inside a Fortune 1 retailer, is what makes her useful in a corporate room. She has lived the trade-offs between speed and brand risk, between founder autonomy and parent-company governance, between AI promise and operating reality. Her investing work at Initialized Capital and as an angel adds a third lens: which early-stage signals are worth a corporate’s attention and which are theatre. Her board work at The Lanvin Group, Shutterfly, Rent the Runway and Arteza puts her in front of the same governance questions her audiences face. Boards want innovation, but they also want explanations. Key speaking topics Building and scaling consumer internet businesses Conversational commerce and AI in retail Corporate venture building and intrapreneurship Customer data and personalisation at scale Female founders and the funding gap Early-stage investing in consumer and AI Board governance for innovation programmes Ideal for CEOs and divisional presidents in retail, consumer goods and direct-to-consumer brands Heads of innovation, corporate venture and new ventures inside large incumbents Chief digital, chief data and chief AI officers responsible for customer-facing AI deployment Founder communities, accelerator cohorts and women-in-business leadership programmes Audience outcomes A clearer view of which startup behaviours translate into a corporate parent and which collapse on contact with it. A working vocabulary for what conversational commerce and AI personalisation actually require to run at scale. A board-level frame for sponsoring internal ventures: what to measure, what to protect, when to wind down. A grounded read on the current early-stage consumer and AI investment market from someone who has sat on both sides of the table.

Why organisations work with Jeremy Blain He has published the operating detail behind distributed leadership, including a five-point organisational blueprint and a 90-day implementation roadmap, so the conversation moves past intent into execution. His OpenHR framework, co-authored with Dr. Rochelle Haynes, gives HR and people leaders a working model for designing a workforce that blends employees, contractors, and open talent without losing coherence. Twenty-five years operating as a CEO and board officer across the UK and Asia, including seven years running an international consultancy from Singapore, mean the boardroom register is native, not learned. Recognition from credible third parties, Gold at the 2024 Global Book Awards for Unleash the Inner CEO and ACQ5 International Gamechanger of the Year 2023, confirms the work has been independently judged on substance. He brings frameworks that travel beyond the keynote, with diagnostic tools and culture-building activities organisations can take into their own leadership development programmes. Biography highlights Founder and CEO, Performance Works International, advising boards and executive teams on leadership and digital transformation. Author of The Inner CEO and the second edition Unleash the Inner CEO, both award-winning titles on distributed leadership. Co-author with Dr. Rochelle Haynes of OpenHR: The Human Capital Framework for the Blended Workforce. Fellow of the Institute of Directors, London since 2003; senior board advisor to WDHB and co-founder of the Transformational Leadership Acceleration Institute. Named International Gamechanger of the Year by ACQ5 in 2023. Featured in Forbes, The Times of London, CEO Today, Dialogue by Duke CE, and Business Matters; host of the Rethink Leadership podcast. Biography Distributed leadership has been talked about for two decades. What has been missing is a working model that boards and operating committees can actually run. Jeremy Blain has spent his career building that model, first as a CEO and board officer in the UK and Asia, and now as the founder of Performance Works International. The argument is set out in The Inner CEO and its updated second edition, Unleash the Inner CEO, which won Gold in the Business Leadership category at the 2024 Global Book Awards. The book offers a five-point blueprint for the conditions, structures, and processes that make distributed leadership operational, plus a 90-day roadmap for managers and individual contributors. It is closer to an implementation manual than a thesis. A second strand of the work, OpenHR, co-authored with Dr. Rochelle Haynes, addresses what happens when the workforce itself is no longer a single category. As organisations blend employees, contractors, freelancers, and open talent, traditional human capital systems strain. OpenHR offers a framework, glossary, and templates for designing people strategy across that mix. The credibility behind the frameworks is operational. Seven years running an international consultancy from Singapore. Twenty-five years in corporate learning and human capital. Senior board roles at WDHB and the Intercontinental School of Economics and Applied Sciences. ACQ5 named him International Gamechanger of the Year in 2023, and his commentary appears in Forbes, The Times of London, and Dialogue by Duke CE. Boards work with him because the prescriptions come with the receipts. Key speaking topics Distributed leadership as an operating model Digital and AI transformation for boards and executive teams Human capital strategy for the blended workforce Empowerment and accountability at scale Leadership development across multinational and multi-generational teams Culture and capability for hybrid, AI-enabled organisations Ideal for CEOs, COOs, and executive committees rewiring decision rights and accountability across the organisation CHROs and chief people officers designing for a workforce that combines full-time, contract, and open talent Boards reviewing the leadership and culture preconditions for digital and AI transformation Transformation, change, and leadership development leads building scalable programmes across regions Audience outcomes A clearer view of where authority and accountability are misaligned in their own organisation A practical reference model for distributing leadership without losing strategic coherence A framework for designing human capital strategy across employees, contractors, and open talent Specific diagnostic questions to take into the next executive committee or board agenda Language for confronting the gap between stated leadership values and observed leadership behaviour