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Why organisations work with Chris Kelly He built the privacy, safety and public policy functions at Facebook from employee 25 onward, across the period the platform moved from college network to global infrastructure. He has negotiated directly with Attorneys General in all 50 US states on child safety and platform accountability, which is a register of regulator engagement almost no other operator can match. He combines Harvard Law training with live commercial stakes: Netscape in the Microsoft antitrust case, Diamond Multimedia in the first MP3 player litigation, then the defining privacy debates of the social web. He has translated operating experience into public policy, co-authoring California Proposition 35 on human trafficking, which passed with around 81 percent support. He sits on the investor side of technology and sport, as Sacramento Kings co-owner and former board chair at Fandor and MoviePass, so boards get a peer voice rather than an outside adviser. Biography highlights Chief Privacy Officer, first General Counsel and Head of Global Public Policy at Facebook, 2005 to 2009. Employee 25 at Facebook, introduced to the company by Sean Parker. Harvard Law School JD; prior degrees from Georgetown and Yale. Represented Netscape in the Microsoft antitrust case and Diamond Multimedia in the landmark MP3 player suit while in private practice at Wilson Sonsini and Baker and McKenzie. Co-author of California Proposition 35 on human trafficking, approved by roughly 81 percent of voters in 2012. Co-owner of the Sacramento Kings since 2013; former board chair of Fandor and MoviePass. Biography Facebook was a college network with a few million users when Chris Kelly became employee 25 in September 2005. By the time he left in 2009, the platform had hundreds of millions of users and was the subject of sustained scrutiny from regulators, attorneys general and the press. Kelly was the person inside the company holding the pen on how it answered them. As Chief Privacy Officer, first General Counsel and Head of Global Public Policy, he built the functions that most technology companies only assemble after a crisis. That included real-identity and safety policies, enforcement staffing, and a direct working relationship with Attorneys General in all 50 US states on child protection. The model he shaped is now standard practice across the industry. His path into that seat matters. A Harvard Law JD with earlier degrees from Georgetown and Yale, he came out of Wilson Sonsini and Baker and McKenzie, where he represented Netscape against Microsoft and Diamond Multimedia in the suit that opened the MP3 era. Each fight turned on how new technology collides with existing law, which is the exact question boards now face on AI, data and platform liability. He has since extended that work beyond Facebook. He co-authored California Proposition 35, a human trafficking measure that passed with roughly 81 percent of the vote, ran in the 2010 Democratic primary for California Attorney General, and moved into investing as a co-owner of the Sacramento Kings and former board chair at Fandor and MoviePass. The through line is practical: how technology organisations and the public institutions around them build rules that hold when growth and scrutiny arrive together. Key speaking topics Data privacy and platform governance Technology regulation and policy Online safety and child protection Scaling a hyperscale technology business Legal and regulatory risk for digital platforms Silicon Valley operating lessons Public policy and technology investment Ideal for Boards and general counsel at technology, platform and data-intensive businesses preparing for regulatory scrutiny. CEOs and founders scaling products into markets with live privacy, safety or content-liability exposure. Chief Privacy Officers, CISOs and policy heads designing governance across multiple jurisdictions. Investors and non-executive directors evaluating technology holdings where policy risk affects valuation. Audience outcomes A clearer read on how regulators and attorneys general are thinking about platform accountability, from someone who has sat across the table from them. Operating detail on how Facebook built privacy, safety and policy functions during hypergrowth, and what held up against scrutiny. A framework for deciding which governance decisions belong in product, which in legal, and which in public policy. Insight into how technology companies and public institutions negotiate the rules around new categories, drawing on the Microsoft antitrust and MP3 cases as well as the social-media era. A candid view of the trade-offs between scale, user trust and regulatory exposure.

Why organisations work with Chris Riddell First Chief Digital Officer at Mars in Australia and New Zealand, with direct operator experience of building digital capability inside a Fortune-scale consumer business. Not a commentator who has never had to make the call. Inaugural Innovation Partner and current Strategic Advisor to the Australian Federal Police on emerging technology and global drivers. The same pattern-recognition applied in boardrooms is also informing national law enforcement strategy. Resident Global Affairs and Technology Expert for Channel Seven, and a regular commentator on The Project. Practised at translating complex technology into language a general audience will actually retain, which is what boards also need. Advisory work spans consumer goods, financial services, telecommunications and government, including Google, PepsiCo, Credit Suisse, EY, Jaguar Land Rover and Vodafone. The reference list signals pattern recognition across sectors, not a single-industry view. Biography highlights First Chief Digital Officer at Mars Incorporated in Australia and New Zealand, with responsibility for digital strategy across Whiskas, Pedigree, Wrigley, Snickers, Starburst and Maltesers Inaugural Innovation Partner and current Strategic Advisor to the Australian Federal Police on emerging technology and global drivers Resident Global Affairs and Technology Expert for Channel Seven, and regular commentator on The Project (Network 10) Former director of the Museum of Australian Democracy at Eureka (MADE) Presenter of the Tomorrow’s World technology and futures video series Advised organisations including Google, PepsiCo, Credit Suisse, EY, Jaguar Land Rover, Facebook, eBay and Macquarie Bank Biography Mars Incorporated is one of the largest consumer businesses in the world, with brands ranging from Snickers and Maltesers to Whiskas and Pedigree. Until the appointment of its first Chief Digital Officer in Australia and New Zealand, it had no single figure accountable for digital strategy across that portfolio. Chris Riddell held that role. The perspective he built in it is the foundation of everything he now tells leadership audiences about digital change. Riddell’s argument from the Mars experience has a specific shape. Technology trends are only legible to people who have had to act on them with budgets and timelines on the line. Outside that pressure, trend-spotting becomes entertainment. The signals remain interesting but never connect to a decision a CEO actually has to make. That operator background separates the work from conventional trend commentary. Beyond Mars, Riddell was the Australian Federal Police’s first Innovation Partner, and continues as its Strategic Advisor on emerging technology and global drivers. He is also the resident Global Affairs and Technology Expert for Channel Seven, and a regular commentator on The Project on Network 10. Television work forces a discipline most futurists avoid: complex technology has to be made intelligible in three minutes or it does not make air. The work spans geographies most commentators never touch. Riddell has operated across the UK, Saudi Arabia, Dubai, Kuwait, China, New Zealand and Australia. His advisory list includes Google, PepsiCo, Credit Suisse, EY, Jaguar Land Rover and Macquarie Bank. The through line in every engagement is a single question: which technology shifts will actually change the economics of this business, and which are a rounding error? Key speaking topics Digital transformation and emerging technology strategy Artificial intelligence and its business implications The future of leadership in a disrupted economy Innovation and business model reinvention Consumer behaviour and customer experience in a digital economy Global technology trends and geopolitical drivers Organisational change in the face of rapid disruption Ideal for Boards and executive committees of large organisations working through technology-led transformation Chief Strategy Officers, Chief Digital Officers and Chief Transformation Officers with accountability for the digital agenda Leadership conferences in consumer, financial services, telecommunications and government sectors Innovation leads and strategy teams responsible for identifying and acting on emerging technology trends Audience outcomes A sharper filter for separating technology signal from noise in their own industry Named examples of how emerging technologies are already reshaping consumer behaviour and commercial models A frame for deciding which trends warrant investment, and which can safely be deferred Language for explaining complex technology shifts to boards and customers without losing the substance A clearer view of which internal questions about digital capability have not yet been asked

Why organisations work with Chris Voss He brings a method built in the only setting where negotiation failure is counted in lives, then translated into vocabulary sales, procurement, and executive teams can apply on Monday. Tactical Empathy, mirroring, labeling, and calibrated questions are named, teachable moves, which means the approach survives the room and becomes company muscle memory rather than a memorable keynote. The Black Swan Group is a working consultancy, so the same principles that land on stage can be extended into deal-desk coaching, procurement clinics, and bespoke leadership training. His credibility reads instantly to a sceptical senior audience: 24 years in the FBI Crisis Negotiation Unit, the US National Security Council Hostage Working Group, lead negotiator on the Jill Carroll and Steve Centanni cases. “Never Split the Difference” has made his vocabulary common currency across revenue, HR, and leadership functions, so a keynote plugs into language teams already recognise. Biography highlights Former FBI lead international kidnapping negotiator, 2003 to 2007, inside a 24-year FBI career across more than 150 international hostage cases. Founder and CEO of The Black Swan Group, a negotiation training and consulting firm serving corporate clients globally. Co-author of “Never Split the Difference: Negotiating As If Your Life Depended On It” with Tahl Raz, reported at more than 5 million copies sold. Adjunct professor at Harvard Law School and Georgetown University’s McDonough School of Business; lecturer at the USC Marshall School of Business. Represented the FBI on the US National Security Council’s Hostage Working Group. Instructor of the MasterClass “Chris Voss Teaches the Art of Negotiation”; recipient of the Attorney General’s Award for Excellence in Law Enforcement. Biography Jill Carroll was held in Iraq. Steve Centanni was held in Gaza. Chris Voss was the lead FBI negotiator on both. That is the operational record that sits underneath his commercial work, and it is why his language about negotiation reads differently from most of what senior teams have heard before. For 24 years inside the FBI, including four as the Bureau’s lead international kidnapping negotiator, he worked cases where concession logic, position-trading, and splitting the difference were not available moves. The alternative he developed, and later named Tactical Empathy, is a discipline of understanding the counterpart’s emotional world accurately enough to influence the decision in front of them. Mirroring, labeling, and calibrated questions are the operating components. In 2008 he founded The Black Swan Group to teach that discipline to commercial teams, and in 2016 he codified it with Tahl Raz in “Never Split the Difference”. The book has moved more than 5 million copies and reshaped how sales, procurement, legal, and executive teams in large organisations talk about difficult conversations. He has carried the same material into classrooms at Harvard Law School, Georgetown McDonough, and USC Marshall. What buyers get when they book him is the original source of that vocabulary, with the cases that generated it. The US National Security Council’s Hostage Working Group asked him to represent the FBI on it. The Attorney General’s Award for Excellence in Law Enforcement went to him on the strength of the same work. A room of senior commercial leaders is a softer setting than the one that built his method, which is precisely why the method holds. Key speaking topics High-stakes negotiation Tactical empathy and influence Sales and commercial negotiation Procurement and deal-desk strategy Crisis communication Leadership under pressure Conflict resolution Ideal for Chief Revenue Officers, sales leadership, and enterprise account teams preparing for contested renewals and complex deals. Chief Procurement Officers and commercial directors leading supplier and cost negotiations with long-term partners. C-suite and board audiences managing stakeholder, activist, regulator, or crisis conversations where positions harden fast. Senior legal, HR, and people leaders handling disputes, restructurings, and executive-level conflict. Audience outcomes Specific language moves (mirroring, labeling, calibrated questions) the audience can test in their next live call. A reframe of empathy as a commercial tool, separated from concession and rapport. A shared vocabulary across revenue, procurement, and leadership functions for the deals and disputes that matter. Sharper preparation habits for high-stakes conversations, including how to identify the “Black Swans” that reset a negotiation. Confidence handling the counterpart who will not move, drawn from cases where not moving had life-or-death consequences.

Why organisations work with Christian Havrehed He has operated inside the Sino-Western seam at every level: management consulting at L.E.K., MD roles in Hong Kong and Shanghai with KPMG, Allianz and VIKING, and a two-person expedition partnership that lasted 70 days at sea. Mandarin fluency lets him work directly with Chinese stakeholders in the room, not through a translator, which materially changes the quality of preparation and post-meeting reading. The Atlantic row with Sun Haibin is a documented case study in trust-building under pressure, published in three languages and over 20,000 copies, that he uses to make cross-cultural failure modes concrete. He is qualified to challenge the comforting Western assumption that cultural difference can be managed with a framework imported from headquarters. For boards weighing China exposure, he brings a credible inside-and-outside view that few Western speakers can match without a state affiliation that constrains them. Biography highlights 20 years working in China, including managing director roles with KPMG, Allianz, and VIKING Life-Saving Equipment in Hong Kong and Shanghai. Former consultant at L.E.K. Consulting, London. BA Joint Hons. in Chinese Language and Western Management Studies, Durham University, with study at Renmin University, Beijing. Author of “Beijing to Barbados in a Rowboat”, published in English, Chinese, and Danish; over 20,000 copies sold. First Dane to row an ocean: 3,000-mile Atlantic crossing in 2001 with Chinese ex-soldier Sun Haibin. Founder of the Yantu Project; Adventure Ambassador for Engage with China and Eyesea; member of The Explorers Club. Biography China is no longer a question of market entry. It is a question of whether senior teams can lead partnerships, joint ventures, and supply relationships where the other side does not share their assumptions about risk, hierarchy, or time. That is the ground Christian Havrehed has worked for two decades. After reading Chinese at Durham University and studying at Renmin University in Beijing, he moved into management consulting at L.E.K. in London, then ran businesses inside China and Hong Kong as managing director with KPMG, Allianz, and VIKING Life-Saving Equipment. He speaks Mandarin in commercial settings, which changes the texture of every conversation he is part of. In 2001 he rowed 3,000 miles across the Atlantic with Sun Haibin, a former Chinese PLA soldier and Communist Party member, becoming the first Dane and the first Chinese citizen respectively to row an ocean. The story, told in “Beijing to Barbados in a Rowboat”, is published in three languages and used by Havrehed as a working case study in what trust actually requires when the contract runs out and the weather turns. For senior leaders, the value is practical. He challenges the soft-skills framing of cross-cultural work and treats it as a leadership problem with real commercial consequences: deal terms misread, partners disengaged, talent lost. His Yantu Project, founded in 2000, has been the spine of this work since long before China became a board-level agenda item in the West. Key speaking topics Sino-Western leadership and partnership Cross-cultural collaboration in joint ventures Trust-building under operational pressure China market strategy and stakeholder engagement Risk-taking and decision-making in unfamiliar conditions Sustainability and citizen science through expedition Ideal for Boards and executive committees with material China exposure Country leaders, regional MDs, and joint-venture sponsors operating in or with Greater China Heads of strategy, M&A, and partnerships evaluating Asia-Pacific deals Senior teams running multinational cross-border programmes where cultural fluency is operationally load-bearing Audience outcomes A clearer view of where Sino-Western partnerships actually fail, drawn from inside both sides of the seam. Specific, named examples of trust-building behaviours that hold up when conditions deteriorate. A direct challenge to standard cultural-intelligence frameworks imported from Western HQ. Practical reframing of risk-taking as an organisational capability, not a personality trait. A more grounded basis for boardroom conversations about China exposure, partnership terms, and joint-venture governance.

Why organisations work with Christian Horner He rebuilt Red Bull Racing’s championship standing twice. The two dominant eras – 2010 to 2013 and 2021 to 2023 – are separated by eight years of Mercedes dominance, making his leadership record one of the few in elite sport that spans genuine decline and recovery, not just a single peak. His pivotal talent decisions include recruiting Adrian Newey from McLaren, developing Sebastian Vettel through the junior system, and promoting Max Verstappen mid-season at 18 – each a bold call taken before the outcome was certain, with verifiable long-term consequences. He ran an independent, UK-based team against factory-backed rivals with greater institutional resources and outcompeted them twice, on culture, structure, and strategic clarity rather than budget. His tenure included real organisational pressures – an FIA budget cap penalty in 2022, the departure of lead technical architect Newey in 2024, and sustained management conflict at parent company level – providing concrete case material on keeping an organisation competitive through reputational and structural challenge. He initiated Red Bull Powertrains and a long-term technical partnership with Ford – a decision to internalise a critical competitive dependency, taken while actively defending championship positions, with consequences measured in performance and cost over a decade. Biography highlights Former Team Principal and CEO, Red Bull Racing, 2005-2025 – longest-serving team principal in the sport during that period 14 Formula 1 World Championship titles: 8 Drivers’ Championships and 6 Constructors’, plus 124 Grand Prix victories Appointed youngest Team Principal in Formula 1 history at age 31 – a record unbroken at the point of his departure in 2025 Founded Arden International; led the team to three consecutive International Formula 3000 teams’ championships (2002-2004) before entering Formula 1 management OBE (2013) and CBE (2024) for services to motorsport Key verified talent decisions include recruiting chief designer Adrian Newey from McLaren and promoting Max Verstappen to the senior team mid-season at 18 Biography Red Bull Racing won its first Formula 1 World Championship in 2010 and its most recent in 2023 – thirteen years apart, with eight years of Mercedes dominance in between. Christian Horner CBE was Team Principal and CEO for all of it. Building the team from an uncompetitive acquisition into a championship operation required bold early decisions. Horner recruited Adrian Newey from McLaren as chief technical architect and developed Sebastian Vettel through the Red Bull junior system. Within five seasons, the team had moved from the back of the grid to world champions. The second era required different thinking. When regulation changes in 2014 ended the first dominant run, Horner navigated nearly eight years without a championship before switching engine supplier from Renault to Honda and promoting Max Verstappen from the junior team mid-season at 18. The four consecutive Drivers’ Championships from 2021 followed from decisions taken when those outcomes were far from certain. Horner led the organisation through an FIA budget cap penalty in 2022 and the departure of lead technical architect Newey in 2024. His CBE (2024), following an OBE (2013), marks national recognition for a record of 14 World Championships and 124 Grand Prix victories built across two decades. Key speaking topics High-performance team leadership Decision-making under competitive pressure Talent identification, succession, and bold recruitment Competitive strategy across long performance cycles Organisational culture in elite performance environments Leading through regulatory and structural change Sustaining resilience across extended performance cycles Ideal for Executive leadership teams and boards responsible for multi-year performance strategy CHROs and people leaders building talent pipelines in high-competition environments CEOs and managing directors leading organisations through competitive disruption or market shifts Transformation leads managing capability builds across multiple cycles Audience outcomes A concrete framework for distinguishing a performance system from a performance moment, and what it takes to build the former. Insight into talent decisions that compound over multiple competitive cycles, drawn from specific, verifiable recruitment and succession calls. Practical lessons in leading through genuine organisational crises – reputational, structural, and competitive – without losing competitive function. Clarity on the leadership differences between building for a first win and sustaining advantage when rivals close the gap. Case examples drawn from 20 years of high-stakes decisions with traceable long-term consequences.

Why organisations work with Claire Harper She has run senior marketing inside three of the UK’s most scrutinised retail brands, Ocado, Sainsbury’s, and Argos, during periods of leadership change and digital pivot. She has also done the founder’s job: built IndiaCoco from a dining-table operation to an award-winning multi-channel children’s brand, with the cash-flow scars to prove it. She translates board-level brand strategy into the operating decisions marketing teams actually face the next morning, on pricing, range, channel mix, and acquisition. Her current commercial leadership at London Pulse Netball gives her live material on building a consumer brand in women’s sport, a sector under significant commercial expansion. One credential that travels: first female board director at Mamas & Papas, brought in to scale the brand domestically and internationally. Biography highlights First Head of Customer Acquisition and PR at Ocado, later Head of Marketing during the company’s grocery delivery breakthrough. Head of Online Marketing at Sainsbury’s during Justin King’s turnaround programme. First female board director at Mamas & Papas, with international brand remit. Founder of IndiaCoco childrenswear; winner of Theo Paphitis Small Business Sunday and Jacqueline Gold WOW awards. Non-Executive Director at Blue Diamond Garden Centres; former Marketing Director at Frosts Garden Centres. Currently leading commercial and marketing for London Pulse Netball in the Netball Super League. Biography Ocado was a niche online grocer when Claire Harper joined at 26 as its first Head of Customer Acquisition and PR. By the time she had been promoted to Head of Marketing, the company was redrawing what UK households expected from a weekly shop. That early bet on customer behaviour, before the category had a name, set the pattern for the rest of her career. She moved into Sainsbury’s as Head of Online Marketing during Justin King’s “Make Sainsbury’s Great Again” turnaround, and into Argos during a hostile-takeover period that forced the brand to confront multi-channel reality. Both roles asked the same question: how do you keep a customer proposition coherent while the leadership and operating model are being rebuilt around it. At Mamas & Papas she became the first female board director, charged with scaling the brand internationally. She then founded IndiaCoco, a British childrenswear brand that grew from her dining room into a multi-channel business and picked up backing from Theo Paphitis and Jacqueline Gold. The founder years gave her the commercial discipline that corporate marketing budgets rarely teach. She now sits on the board at Blue Diamond Garden Centres and leads commercial and marketing for London Pulse Netball, one of the fastest-growing franchises in the Netball Super League. Audiences get a speaker who has run the brand from inside the boardroom and from inside a single-founder profit and loss, in retail categories where the customer is the only honest scoreboard. Key speaking topics Customer-led brand strategy in multi-channel retail Marketing leadership through restructure and ownership change Building consumer brands from founder stage to scale Commercial growth in women’s sport Non-executive contribution to consumer businesses Women’s leadership in retail and consumer industries Ideal for CMOs, brand directors, and customer experience leaders in consumer retail Boards and NEDs at consumer-facing businesses navigating ownership or strategic change Founders and scale-up leadership teams in DTC and consumer categories Sponsors, commercial partners, and leadership in women’s sport Audience outcomes A working view of how customer insight should sit at the centre of commercial decisions, not at the end of them Practical reference points from inside Ocado, Sainsbury’s, Argos, and Mamas & Papas during periods of strategic change A clearer sense of where founder discipline and corporate scale-marketing diverge, and what each can borrow from the other A current read on the commercial mechanics of women’s sport as a consumer category

Why organisations work with Colleen Francis She reframes where growth actually comes from. Her Right on the Money thesis argues that the installed base, not the prospecting funnel, is the primary engine of bold growth, and gives revenue leaders a playbook for acting on it. She closes the gap between sales strategy and sales behaviour. Her work with Chevron, Merck, Royal Bank, John Deere and Dow is focused on what frontline sellers and managers actually do differently on Monday morning. She brings a full-cycle pipeline discipline rather than a single tactic. Nonstop Sales Boom is built around ending the boom-and-bust cycle through continuous engagement, qualification shared with the buyer, and disciplined prioritisation. She carries the credentials that senior audiences expect without leaning on them. Induction into the Professional Speakers Hall of Fame and the Canadian Speaking Hall of Fame is the signal; the room is there for the argument. Biography highlights Founder and President, Engage Selling Solutions. Author of Right on the Money: New Principles for Bold Growth (Morgan James, 2022), Nonstop Sales Boom, and Honesty Sells. Inductee, Professional Speakers Hall of Fame. Inductee, Canadian Speaking Hall of Fame, and past President of the Canadian Association of Professional Speakers. Named a LinkedIn Top Voice for Sales. Keynote speaker at Dreamforce and MDRT Experience, with client work across Chevron, John Deere, Merck, Abbott, Experian, Royal Bank, Dow, Adobe and Salesforce. Biography Most B2B organisations still build their growth model around new-logo acquisition. The numbers tell a different story. The accounts already inside the house are usually under-penetrated, under-priced, and handed off to service teams the moment the contract signs. Colleen Francis has spent more than twenty years arguing that this is where bold growth is actually hiding, and building the systems that let revenue leaders reach it. That argument is the spine of Right on the Money, published by Morgan James in 2022, and the thread that runs through Engage Selling Solutions, the firm she founded and leads. Her earlier book, Nonstop Sales Boom, sets out the other half of the discipline: ending the boom-and-bust quarter by treating pipeline generation, deal progression, customer retention and account expansion as one connected system, not four competing ones. The work is built on client evidence, not theory. Engage Selling has run programmes with Chevron, John Deere, Merck, Abbott, Experian, Royal Bank, Dow, Adobe and Salesforce, among others. Francis speaks on the main stages these clients attend, including Dreamforce and MDRT Experience, and has been named a LinkedIn Top Voice for Sales. The credentials are there – induction into the Professional Speakers Hall of Fame and the Canadian Speaking Hall of Fame, past President of the Canadian Association of Professional Speakers – but the reason senior revenue leaders book her is simpler. She tells a sales organisation what to stop doing, with specifics, and then what to do instead. Key speaking topics Sales strategy and commercial growth Account expansion and customer retention Pipeline discipline and revenue predictability Sales leadership and frontline management Buyer behaviour and modern B2B selling Sales transformation in mature businesses Ideal for Chief Revenue Officers, Chief Sales Officers and VPs of Sales running large distributed sales organisations. Senior sales leadership audiences inside B2B businesses where retention and expansion matter more than new-logo volume. Partner, channel and enterprise account leaders responsible for growing inside existing customers. Sales kickoffs and annual conferences looking for a commercial keynote with a practical, named methodology. Audience outcomes A clear commercial case for treating the installed customer base as the primary growth engine, with the metrics to defend it. Named behaviours that separate consistent sales teams from boom-and-bust ones, at both rep and manager level. A sharper view of where pipeline is leaking – qualification, handoff, account planning – and which of those to fix first. Language senior sales leaders can take straight into their next QBR on retention, expansion and forecast discipline.

Why organisations work with Costas Andriopoulos He has built one of the most cited academic foundations for organisational ambidexterity, the discipline of running exploitation and exploration in parallel, and translates it into language a leadership team can act on rather than admire. His 2009 Organization Science paper with Marianne Lewis is on most senior reading lists in the field, which gives the boardroom conversation a defensible reference point when innovation budgets come under pressure. “Purposeful Curiosity” gives leaders a working method for the awkward middle of an innovation cycle, where the question is not whether to explore but how to keep the inquiry productive when results are slow. As founder of Bayes X, he runs a live research programme on disruption with corporate partners, so the case material he brings to a session is current rather than historical. He has acted as thematic advisor on the Amundi (Lyxor) MSCI Disruptive Technology ETF, giving him a working view of how capital markets currently price the very disruption that operating leaders are trying to manage. Biography highlights Professor of Innovation and Entrepreneurship, Bayes Business School, City, University of London Associate Dean for MBA Programmes, Bayes Business School Founder and Director, Bayes X, the school’s Research Centre for Innovation and Disruption Director, Avyssos Advisors Ltd., innovation management consultancy Author, “Purposeful Curiosity” (Yellow Kite/Hachette, 2022), endorsed by Adam Grant Co-author, “Managing Change, Creativity and Innovation” (5th edition, Sage, 2024) Research published in Organization Science, Human Relations, Journal of Product Innovation Management, Long Range Planning, and California Management Review Thematic advisor to the Amundi (Lyxor) MSCI Disruptive Technology ETF Biography The hardest problem inside an established firm is not whether to innovate. It is how to keep the innovation agenda alive against the gravitational pull of the existing business. Costas Andriopoulos has spent two decades building the academic and practical answer to that question. His 2009 paper with Marianne Lewis in Organization Science set out how ambidextrous firms hold exploitation and exploration in productive tension rather than collapsing one into the other. The work has become a reference point for how senior teams discuss the paradox of running today’s business while building tomorrow’s. He has continued that line of research through articles in Human Relations, Journal of Product Innovation Management, Long Range Planning and California Management Review. At Bayes Business School he holds the chair in Innovation and Entrepreneurship, serves as Associate Dean for MBA Programmes, and founded the Bayes X Centre for Innovation and Disruption. Through Avyssos Advisors he works with founders and corporate leadership teams; through the Amundi (Lyxor) MSCI Disruptive Technology ETF advisory work he sees the same disruption priced by capital markets. “Purposeful Curiosity,” published by Yellow Kite in 2022 and endorsed by Adam Grant, took that research base to a wider audience. Its argument is operational rather than inspirational: curiosity becomes useful only when it is structured, directed, and protected against the day-to-day demands that crowd it out. That is the brief he brings into a leadership room. Key speaking topics Organisational ambidexterity Disruptive innovation in established firms Purposeful curiosity as a leadership discipline Innovation portfolio management Entrepreneurial mindset inside corporates Leading creative teams The paradox of exploitation and exploration Ideal for CEOs and executive committees holding both a profitability and a growth mandate Chief Innovation Officers and heads of R&D under board pressure to show returns from exploration CHROs and learning leaders building leadership development programmes that include innovation capability Founders and senior leadership teams of scale-ups moving from a single product to a portfolio Audience outcomes A clear vocabulary for the paradox of running today’s business while building the next one A defensible reference framework, drawn from peer-reviewed research, for protecting the exploration agenda inside an established firm A working method for converting individual curiosity into a managed organisational practice Examples of how ambidextrous firms structure decisions, incentives and team design to hold both modes at once

Why organisations work with Costas Markides His “Fast Second” argument runs directly counter to first-mover advantage orthodoxy: established firms should let small entrepreneurial companies take the risk of discovering new markets, then move in as consolidators once a market has been validated. That counter-intuitive thesis – developed with Paul Geroski and shortlisted for the FT/Goldman Sachs Management Book of the Year – changes how organisations think about where to place innovation investment. His framework for “playing two business models at the same time” addresses a structural problem that most strategy advice sidesteps: how a firm competes in its existing market while also contesting the model that is disrupting it. He identifies specific conditions under which this works, and the organisational reasons why it usually fails. A UK Research Excellence Framework impact case study credits his work as the first to identify the “business model” as a concept distinct from product innovation – a distinction that gives organisations a more precise lens for analysing competitive threats and deciding which type of response a given disruption actually demands. His ideas on business model innovation have been formally adopted by Nestlé, Roche, and If Insurance as the basis for executive transformation programmes – documented in the REF 2014 public record, not claimed from a speaker circuit. He has appeared on the Thinkers50 list of the world’s top management thinkers every year since 2005, and was ranked 31st in 2011 – a sustained peer recognition that reflects a body of work rather than a single book cycle. Biography highlights Robert P. Bauman Chair of Strategic Leadership; Professor of Strategy and Entrepreneurship, London Business School (since 1990) MBA and DBA, Harvard Business School; BA (Distinction) and MA in Economics, Boston University Thinkers50 listing every year since 2005; ranked 31st in 2011; named in Forbes.com “Most Influential Management Gurus” 2009 Author of six books including Fast Second (shortlisted FT/Goldman Sachs Management Book of the Year 2005) and All the Right Moves (shortlisted Igor Ansoff Strategic Management Award 2000) Published in Harvard Business Review, Sloan Management Review, Strategic Management Journal, and Academy of Management Journal Board of Directors, Strategic Management Society; World Economic Forum participant, Davos Biography The hardest question for an established company facing disruption is not whether to respond – it is which response will not destroy the model that made it successful. Costas Markides has spent three decades at London Business School studying exactly that problem, building a body of research that challenges the accepted wisdom on disruption at almost every point. His most counter-intuitive contribution is the “Fast Second” thesis, developed with Paul Geroski: large established companies are structurally poor at discovering radical new markets and should not try to be first. Their role is to move in once a market has been validated – as consolidators, not pioneers. That argument, shortlisted for the Financial Times/Goldman Sachs Management Book of the Year, reframes how organisations think about where innovation investment belongs. His subsequent research sharpened the strategic question further. Game-Changing Strategies (2008) and Business Model Innovation (2023) identify the conditions under which an established firm can disrupt its own disruptor – and the structural reasons most firms fail when they try. A UK Research Excellence Framework impact assessment credits his work as the first to distinguish “business model innovation” from product innovation as a separate strategic concept – a distinction now embedded in how companies like Nestlé and Roche have approached their own transformation programmes. Markides holds the Robert P. Bauman Chair of Strategic Leadership and has held a faculty position at LBS since 1990. His appearance on the Thinkers50 list every year since 2005 reflects continuity of contribution rather than a single publication; his most recent book, Diversification in the World of Data and AI (2025), extends his long-running framework into the context of AI-driven market change. Key speaking topics Business model innovation for established firms Strategic response to disruption Corporate entrepreneurship and innovation culture Strategic innovation and new market creation Growth strategy for incumbents Managing two business models simultaneously Diversification strategy in the age of AI Ideal for Chief Strategy Officers and strategy leadership teams at large established companies facing competitive disruption Boards and senior executive teams evaluating major decisions about business model change or market entry Executive education cohorts focused on corporate strategy, innovation leadership, and competitive positioning Transformation leads and heads of innovation at organisations initiating enterprise-wide strategic renewal Audience outcomes A framework for categorising the type of disruption the organisation faces and the range of available responses Understanding of why the most commonly reached-for responses to disruption tend to fail, based on documented research rather than case-study selection bias A practical structure for assessing when and how to pursue two business models simultaneously without fracturing the existing one Clearer distinction between business model innovation and product innovation as strategic challenges requiring different organisational approaches A more accurate mental model of when large established firms can realistically pioneer new markets – and when they should not try

Why organisations work with Courtney Caldwell She has run demand generation at both ends of the company lifecycle: inside Oracle’s worldwide digital marketing group and at RightNow Technologies before its $1.45B sale, and again from zero at ShearShare. Few speakers can argue commercial strategy with that lived range. She built and exited a two-sided marketplace in a $500B services category that most enterprise marketers never touch. Beauty and barbering is not adjacent to enterprise SaaS, and her cross-vertical fluency makes her useful to leaders whose growth playbook is too narrow. She is a credible voice on founder economics from the inside, including raising venture capital as a Black woman, scaling through Google Demo Day, YC Fellowship and 500 Startups, and selling under financial pressure. The exit was not a clean Silicon Valley story. One of a small number of speakers who can move a room from enterprise SaaS marketing to gig-economy workforce dynamics in the same talk, because she has operated in both. Biography highlights Cofounder and former CEO of ShearShare, acquired in November 2024 after scaling to over 1,000 cities. Former global director of Oracle’s Worldwide Digital Marketing Strategy & Innovations Group. Former head of digital demand generation and JAPAC field marketing at RightNow Technologies, acquired by Oracle for $1.45B. Inc. magazine 2019 Female Founders 100 honoree; 2019 Ada Lovelace Female Tech Founder of the Year; 2017 L’Oreal USA Women in Digital NEXT Generation Award finalist. 2024 EY Entrepreneurs Access Network cohort member. BBA, SMU Cox School of Business; MBA in Marketing, UT Dallas. Biography Most enterprise marketers have never had to build supply. Inside a mature SaaS business, the funnel exists, the segments are mapped, and the work is to compound what is already there. Building a two-sided marketplace from zero asks for a different skill: acquiring two customers at once, in different verticals, with different motivations, before either side trusts the platform. Courtney Caldwell has done both. At Oracle she was global director of the Worldwide Digital Marketing Strategy and Innovations Group. Before that, she ran digital demand generation and JAPAC field marketing at RightNow Technologies in the run-up to its $1.45B acquisition by Oracle. The discipline she carried out of enterprise software was demand-gen rigour at scale: segmentation, attribution, funnel ownership. She then applied that discipline to a $500B services category that enterprise marketing usually ignores. ShearShare, the salon and barbershop booth rental marketplace she cofounded with Dr. Tye Caldwell, reached more than 1,000 cities and over 70,000 small businesses before being acquired in November 2024. The platform was a Google Demo Day winner, a YC Fellowship and 500 Startups alum, and a 2022 Fast Company World-Changing Ideas honoree. The exit was not the textbook version. ShearShare was sold to a strategic buyer under financial pressure during a dispute with M&T Bank. Caldwell speaks publicly about both halves of the journey, the recognition lists (Inc. Female Founders 100, Ada Lovelace Founder of the Year, L’Oreal Women in Digital, EY Entrepreneurs Access Network) and the harder economics underneath. That candour, paired with a Fortune 500 marketing pedigree, is the unusual combination she brings to a room. Key speaking topics Marketplace growth and two-sided customer acquisition Demand generation and digital marketing at scale Founder economics and venture-backed scale-up Future of work in the experience and gig economy Black women in technology and founder mental health Local startup ecosystems outside Silicon Valley Partnership, parenthood and entrepreneurship Ideal for CMOs and heads of growth at SaaS and consumer platforms reassessing demand-generation discipline. Founders, CEOs and operating partners building or backing two-sided marketplaces and scale-ups. Corporate innovation leads exploring services-vertical platform opportunities outside core tech. Diversity, leadership and ERG programmes commissioning substantive Black-women-in-tech content rather than generic representation talks. Audience outcomes A clearer view of where enterprise demand-gen discipline applies to early-stage marketplace growth, and where it does not. Specific tactics from inside Google Demo Day, YC Fellowship and 500 Startups that translate to corporate venture and intrapreneurship programmes. A frank account of what scaling and exiting a marketplace looks like when the cap table and operating economics are under pressure. A sharper read on the gig and experience economy from someone who operated a platform inside it, not just analysed it.

Why organisations work with Dan Waldschmidt He has run the turnaround himself. As CRO then CEO of Panzura, he led 150% year-on-year customer base growth and 288% three-year revenue expansion, which gives the speaking material a current operator’s authority. The Edgy Conversations thesis is research-based, drawing on 1,000 case studies of outlier performers across business, science, and sport, and gives audiences a defensible argument for unconventional commercial choices. He speaks credibly to enterprise technology buyers. The Panzura mandate sits in hybrid cloud storage and ransomware resilience, which makes him useful for boards balancing growth ambition with infrastructure risk. His work travels well from sales kickoffs to executive offsites because the same framework is applied to revenue, talent, and brand positioning. The voice is direct and confrontational by design. Senior teams that are tired of motivational keynotes tend to respond to a speaker willing to name what is not working in the room. Biography highlights Chief Executive Officer of Panzura, appointed January 2024, having joined as reFounder and Chief Revenue Officer in 2020. Author of Edgy Conversations: How Ordinary People Can Achieve Outrageous Success, published 2014. Founder of Waldschmidt Partners International, a strategy consultancy active 2010 to 2018. Wall Street Journal listed his Edgy Conversations blog among the top sales blogs online. Contributor at Entrepreneur.com; featured in Forbes, CNBC, and Business Insider. Ultra-endurance athlete with multiple 100-mile race finishes, including the Everest Marathon course. Biography The hardest part of a turnaround is not the diagnosis. It is doing the work while the business is still running. Revenue targets do not pause for restructuring, customers do not wait for a refreshed value proposition, and the sales team needs a story to tell on Monday morning. Most strategy advice does not survive contact with that pressure. Dan Waldschmidt’s career has been built inside that pressure. At Panzura, the hybrid cloud storage company, he joined in 2020 as reFounder and Chief Revenue Officer, rebuilt the commercial engine, and was appointed CEO in January 2024. The published numbers, 150% year-on-year customer base growth, 288% three-year revenue expansion, 125% net retention, and Inc. 5000 recognition, came from a deliberate repositioning into the enterprise market and a tightening of the sales motion around ransomware resilience and data security. The intellectual backbone is Edgy Conversations, his book based on the stories of 1,000 outlier performers across business, science, mathematics, and sport. The argument is that breakthrough commercial outcomes come from a small number of unfashionable behaviours: deliberate focus, willingness to refuse the conventional path, and a narrow definition of what counts as success. Before Panzura, he ran Waldschmidt Partners International, advising leadership teams on revenue strategy, and his columns and blog have been cited by the Wall Street Journal and Entrepreneur.com. For senior buyers, the practical relevance is the combination of operator and author. The frameworks are not abstract. They are the same frameworks he is currently applying to a public-stage enterprise technology business with real customers and real quarterly numbers. Key speaking topics Revenue turnaround and commercial repositioning Sales transformation in enterprise technology High-performance behaviour in commercial teams Brand and category differentiation under pressure AI and data security as growth narratives Leadership of restructured commercial functions Ideal for Chief Revenue Officers and sales leadership teams resetting commercial strategy CEOs and boards navigating a turnaround or strategic repositioning Founders and scale-up leadership teams in enterprise technology Sales kickoffs, partner summits, and executive offsites where the audience is operators rather than observers Audience outcomes A direct read on which commercial behaviours predict outlier results and which do not A framework for tightening sales motion and customer focus during a strategy reset Specific operating examples from a current enterprise technology turnaround Language for repositioning a business in a contested category A challenge to the default assumption that incremental change will deliver step-change growth

Why organisations work with Dani Rodrik His “political trilemma of the world economy” – the argument that deep globalisation, national sovereignty, and democracy cannot all coexist simultaneously – gives leaders a precise framework for understanding trade conflict, populist backlash, and the limits of multilateral governance. No other speaker in this space originated a framework with comparable analytical reach. He was an early and rigorous critic of hyperglobalisation decades before it became a mainstream concern – his 1997 book Has Globalization Gone Too Far? challenged the economic consensus at a time when that consensus was near-universal. That track record gives his current views on de-globalisation a weight that commentary-based speakers cannot match. His most recent research on industrial policy – including the 2024 Annual Review of Economics paper “The New Economics of Industrial Policy” – provides organisations with an evidence-based lens on why governments are intervening in markets again, and what conditions make those interventions work or fail. His co-directorship of the Reimagining the Economy Program at Harvard Kennedy School, combined with long-standing engagement with the World Bank, IMF, and national governments, grounds his arguments in institutional and policy realities rather than theoretical abstractions. He addresses the specific commercial tension that most economists avoid: that markets require states, but too much globalisation undermines the states that markets depend on – a paradox directly relevant to any organisation managing regulatory risk, supply chain exposure, or international strategy. Biography highlights Ford Foundation Professor of International Political Economy, Harvard Kennedy School; formerly Albert O. Hirschman Professor, Institute for Advanced Study, Princeton Originator of the “political trilemma of the world economy” – one of the most cited frameworks in international economic theory Princess of Asturias Award for Social Sciences, 2020; Albert O. Hirschman Prize (inaugural), Social Science Research Council, 2007; Leontief Prize for Advancing the Frontiers of Economic Thought, Tufts University, 2002 President of the International Economic Association, 2021-23 Author of more than twenty books including The Globalization Paradox (2011), Straight Talk on Trade (2017), and Shared Prosperity in a Fractured World (Princeton University Press, 2025) Regular contributor to Project Syndicate since 1998; affiliated with the National Bureau of Economic Research and the Centre for Economic Policy Research, London Member of the Pontifical Academy of Social Sciences; co-director, Reimagining the Economy Program, Harvard Kennedy School Biography Dani Rodrik has spent three decades making a single, uncomfortable argument: that the version of globalisation advanced since the 1990s contained the seeds of its own political destruction. His 2000 paper coining the “political trilemma of the world economy” – the claim that deep globalisation, national sovereignty, and democracy cannot coexist simultaneously – now reads less like a provocation than a forecast. Brexit, the rise of economic nationalism, and the collapse of the trade consensus have all traced the fault lines he identified. His 2011 book The Globalization Paradox gave the trilemma its fullest treatment: markets require functioning states, but aggressive global integration progressively undermines the democratic legitimacy that states need to operate. The book has become a reference point for policymakers and strategists trying to understand why the rules-based international order is under pressure from within its own societies, not only from geopolitical rivals. More recently, Rodrik has turned the argument forward. His work at Harvard’s Reimagining the Economy Program, his 2024 Annual Review of Economics paper on the new economics of industrial policy, and his 2025 book Shared Prosperity in a Fractured World set out the conditions under which governments can use selective intervention to create good jobs, reduce inequality, and manage the green transition without sacrificing the open economy entirely. The argument is neither protectionist nor conventionally liberal – it is a structured case for how managed markets can deliver outcomes that free markets, left alone, will not. At Harvard Kennedy School, where he has held the Ford Foundation Chair in International Political Economy since 1996, Rodrik has advised the World Bank, contributed monthly analysis to Project Syndicate since 1998, and served as President of the International Economic Association. His awards – including the Princess of Asturias Award for Social Sciences and the inaugural Albert O. Hirschman Prize of the Social Science Research Council – recognise a body of work that has demonstrably reshaped how economists and policymakers talk about trade, development, and the relationship between markets and democracy. Key speaking topics The political trilemma of globalisation Trade policy and economic nationalism Industrial policy and the future of manufacturing Economic development and growth strategy Inclusive prosperity and the labour market Geopolitics and the international economic order Post-neoliberal economic policy The relationship between democracy and market integration Ideal for Government ministers, central bank officials, and senior civil servants navigating trade and industrial policy decisions Board-level strategy and risk committees assessing geopolitical and regulatory exposure International economic forums, sovereign wealth funds, and multilateral institutions Chief economists and global research heads at financial institutions Audience outcomes A precise analytical framework – the political trilemma – for diagnosing why trade and globalisation conflicts are structural rather than episodic Clearer understanding of the conditions under which industrial policy and managed trade create value, and when they do not Insight into the relationship between economic inequality, democratic instability, and the pressures on international institutions A sharper vocabulary for board and government conversations about de-globalisation, reshoring, and the limits of multilateral governance Historical and comparative perspective on which economic policy models have produced broad-based growth in developing and advanced economies