Artificial Intelligence & Generative AI speakers

Why organisations work with Steven van Belleghem His Diamond in the Rough framework addresses a specific, documented paradox: Bain research shows 80% of CEOs consider their company customer-centric; only 8% of customers agree. Van Belleghem gives executive teams a precise diagnosis for this failure and a structured path out of it, not a motivation to try harder. His six books spanning the shift from social commerce (The Conversation Manager) through AI’s impact on customer relationships (Customers the Day After Tomorrow) to the execution problem (A Diamond in the Rough) mean audiences arrive with context. The keynote becomes a working session rather than a first exposure. His investor position in Hello Customer, an AI-driven customer experience platform, means his claims about AI and CX come from operational skin in the game, not conference-circuit commentary. He makes AI relevant to commercial and marketing leaders without requiring a technology background, situating AI investment specifically in terms of what it does to customer expectations and competitive differentiation. His thinking has been tested in front of organisations where customer experience is not an internal initiative but a revenue-critical priority: Disney, Mastercard, Heineken, Rabobank, Airbus and Salesforce are among his documented client base. Biography highlights Adjunct Professor of Marketing at Vlerick Business School; guest lecturer at London Business School Author of six international bestselling books on customer experience, including When Digital Becomes Human, Customers the Day After Tomorrow, The Offer You Can’t Refuse, and A Diamond in the Rough: over 150,000 copies sold in seven languages A Diamond in the Rough featured by Forbes as the #1 pick in its Top 10 must-read business books for 2024 Co-founder of Nexxworks, a global innovation and inspiration agency, and Snackbytes, a creative content agency Investor in Hello Customer (AI-driven CX platform) and iO Digital Board director of Plan International Belgium Clients include Disney, Mastercard, Heineken, Booking.com, Rabobank, Airbus, Salesforce and Google; regular keynote speaker at Oslo Business Forum Biography Research by Bain puts a number on one of the most persistent problems in commercial strategy: 80% of CEOs describe their company as customer-centric; only 8% of customers agree. Steven van Belleghem has spent twenty years studying that gap: why it exists, why it persists despite genuine investment, and what it actually takes to close it. His six books trace the problem across different phases of digital change. The Conversation Manager addressed the shift toward social and conversational commerce. When Digital Becomes Human made the case that automation, done right, creates more space for meaningful human contact, not less. Customers the Day After Tomorrow mapped how AI would reshape customer expectations before most organisations had an AI strategy to speak of. A Diamond in the Rough, recommended by Forbes as the #1 business book of 2024, takes the execution problem head-on: over 100 concrete actions for organisations that have the ambition but are stuck at the intention stage. Van Belleghem is Adjunct Professor of Marketing at Vlerick Business School and a guest lecturer at London Business School. He co-founded Nexxworks, an inspiration agency that runs global innovation tours for executive teams, and is an active investor in Hello Customer, an AI-driven customer experience platform. These are not decorative credentials, they place his arguments in direct contact with the operational realities he describes. His work is directly relevant to organisations facing a specific commercial pressure: AI is accelerating the baseline of what customers expect, and the companies that win on experience do so through culture and execution discipline, not technology spend alone. That argument has been made in front of audiences at Oslo Business Forum and tested with client organisations including Disney, Mastercard, Heineken, Rabobank, Airbus and Salesforce. Key speaking topics Customer experience strategy and execution Customer-centric culture and organisational behaviour AI and the future of customer relationships Digital transformation and competitive baseline The gap between CX ambition and CX delivery Long-term customer value and loyalty strategy Human experience in an automated world Ideal for Chief Marketing Officers and Chief Customer Officers leading experience transformation Commercial leadership teams where customer retention and loyalty are revenue-critical Executive and board-level audiences shaping digital and AI investment strategy Organisations that have invested in CX programmes and are not seeing the returns they expected Audience outcomes A specific framework for diagnosing the gap between customer-centric intention and customer-felt reality Clearer understanding of how AI is raising the competitive baseline for customer expectations – and what that means for strategy now Concrete, actionable steps for embedding customer culture at an organisational level, beyond the leadership team A reframe of digital investment: technology as a means to better human relationships, not a substitute for them A shared language for leadership teams to discuss CX execution failure without attributing it to effort or intent

Why organisations work with Sung Won Sohn His forecasting record is one of the few in the economics profession that has been publicly audited. The Wall Street Journal has repeatedly ranked him the most accurate forecaster in the country, including first place in 2006 and a top-three ranking in 2012 as the only academic in the top ten. Analysis built from inside three institutions most economists only write about. Dr. Sohn served as a Senior Economist on the President’s Council of Economic Advisers, as Chief Economist at Wells Fargo, and as President and CEO of Hanmi Financial Corporation in Los Angeles. A Pacific-rim lens that US-focused commentators rarely offer. Korean-born and long specialised in trans-Pacific trade, he reads US-China and US-Korea exposure the way someone who has tracked those flows for four decades does. Constant presence in live financial coverage. Reuters, CNN, CNBC, NBC, and Bloomberg cite him regularly on Fed decisions, inflation prints, and tariff announcements. Audiences hear what is shaping markets this week, in the language of the data that week. Biography highlights Professor of Finance and Economics, College of Business Administration, Loyola Marymount University Former Senior Economist on the President’s Council of Economic Advisers at The White House Former Executive Vice President and Chief Economist at Wells Fargo Bank; former President and CEO of Hanmi Financial Corporation in Los Angeles Named the most accurate economic forecaster in the United States by the Wall Street Journal in 2006, with top-five rankings from the same publication in 2010 and 2012 Named to Time Magazine’s Board of Economists; one of the five most accurate US forecasters by Bloomberg News; most accurate forecaster for the Western States by Blue Chip Publications Author of Global Financial Crisis and Exit Strategy and The New Economy; Chair of the Investment Committee at LACERS, overseeing a multi-billion-dollar public pension fund; Director, Western Alliance Bancorporation Biography In 2006, the Wall Street Journal named its most accurate economic forecaster in the United States. The winner was running what he himself described as a one-man operation against forecasting teams at Goldman Sachs, Citibank, and Bank of America. His name was Sung Won Sohn. The Journal has returned to him in the years since, at one point ranking him the only academic in the country’s top ten forecasters. The forecasting record is built from a career that has sat on three different sides of the economic question. Dr. Sohn served as a Senior Economist on President Nixon’s Council of Economic Advisers, with a brief covering the Federal Reserve and financial markets. He then spent three decades inside Northwest National Bank as it became Wells Fargo, rising to Executive Vice President and Chief Economist. In 2005 he crossed the table entirely, becoming President and CEO of Hanmi Financial Corporation in Los Angeles. Today Dr. Sohn is Professor of Finance and Economics at Loyola Marymount University’s College of Business Administration and president of SS Economics, his own consulting firm. Reuters, CNN, CNBC, NBC, and Bloomberg cite him routinely on Fed decisions, jobs data, and tariffs. His books Global Financial Crisis and Exit Strategy and The New Economy address the questions that still sit on most board agendas. What sets the commentary apart from other US-based macro voices is a Pacific-rim lens. Korean-born and formerly chief executive of a Korean-American bank in Los Angeles, Dr. Sohn has tracked trans-Pacific trade flows for four decades. He reads US-China and US-Korea exposure the way someone who has lived on both ends of those flows reads them. He also sits on the Board of Directors at Western Alliance Bancorporation and chairs the Investment Committee at LACERS, the Los Angeles City Employees’ Retirement System. Key speaking topics US economic forecasting and the Federal Reserve Inflation, interest rates, and monetary policy International trade, tariffs, and non-tariff barriers The Pacific-rim economy and US-China relations AI and the future of business and productivity Digital currencies and the future of payments Competitive strategy in a volatile economy Ideal for CFOs, treasurers, and finance leadership teams needing a clear read on Federal Reserve policy and interest rate direction Board directors and investment committees making decisions sensitive to inflation, tariffs, and global trade flows CEOs and strategy leaders in manufacturing, retail, banking, and logistics with material exposure to US-China and Pacific-rim trade Asset managers, pension trustees, and financial advisers who need a macro voice with a publicly verified forecasting record Audience outcomes A forecast of where US growth, inflation, and interest rates are likely to move over the next two to four quarters, and the indicators that matter most A reading of US-China and US-Korea trade dynamics that goes beyond the headlines, including the non-tariff barriers that often matter more than the tariffs themselves A sharper sense of how AI is actually reshaping pricing, productivity, and labour markets, grounded in specific company examples A way to pressure-test their own planning assumptions against someone who has sat inside both the Council of Economic Advisers and a major bank’s forecasting team

Why organisations work with Susi O’Neill She translates frontier technology into language non-technical executives can act on, drawing on years running global brand content for Kaspersky, the world’s largest privately owned cybersecurity firm. Her practice is built around the adoption gap, not the technology itself, which is why she resonates with leaders whose AI rollouts have stalled at proof-of-concept. She brings a builder’s track record in tech storytelling, including the Platinum MarCom Award winning Insight Story podcast for Kaspersky and Editor-in-Chief roles on Secure Futures magazine and the Tomorrow Unlocked channel. Through EVA and her Rethinking the Hype Cycle newsletter, she works with leaders on inclusive AI adoption, including the lag in women’s engagement with AI tools and what closing it changes about who benefits from the technology. Biography highlights Founder and Executive Director of EVA, a London-based technology and communications consultancy. Former Head of B2B Brand Content (Global) at Kaspersky. Editor-in-Chief of Kaspersky’s Secure Futures magazine and Tomorrow Unlocked cyberculture channel. Creator and host of the Platinum MarCom Award winning Insight Story podcast. Named in Pepper Content’s Top 50 Global Women in Content 2023. Author of the Rethinking the Hype Cycle newsletter on AI and frontier technology adoption. Biography The hard part of AI is rarely the model. It is the distance between an executive sponsor and the team being asked to use a new tool by Friday. O’Neill has spent her career working that distance, first inside one of the world’s largest cybersecurity firms, now from the outside through her consultancy EVA. At Kaspersky, she ran global B2B brand content and edited Secure Futures, the company’s business-leader magazine, alongside the Tomorrow Unlocked cyberculture channel. She commissioned and hosted Insight Story, a podcast unpacking tech trends for executives that won a Platinum MarCom Award in 2023. The work taught her how senior buyers actually absorb information about complex technology, and where the standard tech-marketing playbook fails them. EVA, the practice she founded next, takes that experience into client work on AI strategy, responsible technology and adoption. Her newsletter Rethinking the Hype Cycle puts the same question to a wider audience: what does a serious organisation do once the AI announcement is out and the cultural work begins. She also writes and speaks on inclusive adoption, including the documented lag in women’s use of generative AI tools and what it costs organisations that ignore it. Earlier brand-content programmes for EY, GSK and Unilever, and a recognition in Pepper Content’s Top 50 Global Women in Content, sit behind that current work. The throughline is consistent. Technology only changes a business when the people inside it are willing to use it, and most organisations are still under-investing in the communications and trust work that makes that happen. Key speaking topics AI adoption and the hype cycle Responsible and trusted technology Frontier and emerging technologies for business Inclusive AI and women in technology Tech communications and thought leadership Cybersecurity culture and digital trust Ideal for CIO, CTO and Chief Digital Officer audiences whose AI programmes have stalled in pilot. CMO, communications and brand leaders building tech credibility with non-technical buyers. Boards and executive teams setting AI governance and responsible-use principles. Diversity, talent and L&D leaders working on inclusive AI capability across the workforce. Audience outcomes A clearer reading of where their organisation actually sits on the AI hype cycle, and which moves are worth making next. A practical sense of how to bring sceptical or hesitant employees with them, instead of around them. Specific examples of how serious organisations are translating frontier tech into adoption, not just announcements. A sharper view of inclusive AI as a capability question, including who is using these tools and who is being left behind.

Why organisations work with Tabitha Goldstaub She chaired the UK Government’s AI Council for five years – a formal, operational appointment made by two Secretaries of State – which means she understands AI governance from the inside of the policy process, not from commentary on it. Her book How to Talk to Robots (HarperCollins, 2020) made a specific and publicly documented argument: that AI systems inherit the biases of those who build them, and that who governs AI is a governance question, not a diversity exercise. The argument travels directly into boardroom and leadership settings. As co-founder and Festival Director of CogX – which grew to 6,500 delegates and over 370 speakers at its peak – she has an unusually accurate read on how organisations across sectors are actually navigating AI adoption, rather than how they say they are. She sits on the board of Luminate, the international organisation focused on ensuring Big Tech and AI platforms respect human rights – giving her live insight into how civil society and regulators are evaluating the conduct of AI companies. Biography highlights Former Chair, UK Government’s AI Council (2018–2023); appointed AI Business Champion by the Secretary of State for DCMS MBE in the 2022 New Year Honours for services to the artificial intelligence sector Author of How to Talk to Robots (HarperCollins, 2020); reviewed in the Financial Times Co-founder and Festival Director of CogX, which grew to 6,500 delegates and 370+ speakers Co-founder of Rightster (now Brave Bison), which floated for £20.4 million in 2013 Amy Johnson Inspiration Award, Women’s Engineering Society, 2018 Named in Computer Weekly’s Most Influential Women in Technology (2023) and London Evening Standard Progress 1000 Board member, Luminate; Non-Executive Director, Innovate Cambridge Biography Boards are being asked to sign off on significant AI investment while carrying little of the institutional knowledge needed to govern it responsibly. Tabitha Goldstaub MBE chaired the UK Government’s AI Council from 2018 to 2023 – the expert body that advised government on national AI strategy, responsible adoption, and societal impact. That appointment, made by two Secretaries of State, put her at the operational centre of the UK’s AI policy architecture at the moment it was being built. Her book How to Talk to Robots (HarperCollins, 2020), reviewed in the Financial Times, made a specific argument: that AI systems inherit the biases of those who design and govern them, and that widening who holds those roles is not a diversity initiative but a governance imperative. The Women’s Engineering Society gave her its Amy Johnson Inspiration Award in 2018 for advancing that case through her public roles. As co-founder and Festival Director of CogX, she built one of Europe’s largest annual AI leadership summits – growing it from 1,500 delegates at its founding in 2017 to over 6,500 in 2018, with more than 370 speakers on programme. That scale gave her a consistently clear view of where organisations across sectors are actually struggling with AI adoption, as distinct from the positions they present publicly. She now serves on the board of Luminate – the international organisation working to ensure that Big Tech and AI platforms respect human rights – and as Non-Executive Director of Innovate Cambridge. Named in Computer Weekly’s Most Influential Women in Technology in 2023, she is one of the few speakers in this space who has operated across government policy, commercial technology, and civil society governance at the same time. Key speaking topics AI governance and organisational accountability Responsible AI and ethics in practice AI policy and the regulatory landscape AI bias, inclusion, and structural risk Leadership decision-making in the age of AI Building AI literacy at board and executive level Technology entrepreneurship and innovation ecosystems Ideal for Boards and audit or risk committees developing AI governance frameworks C-suite and senior leadership teams setting or reviewing AI strategy Public sector and regulated industry leaders navigating emerging AI policy Technology and digital transformation leads in organisations deploying AI at scale Audience outcomes A clearer framework for understanding what responsible AI adoption requires at leadership and governance level Greater confidence discussing AI accountability with technical teams, regulators, and boards Practical understanding of the policy and regulatory environment shaping AI deployment in the UK and Europe Sharper awareness of where AI bias risks arise and what governance mechanisms are available to address them Context for evaluating AI proposals, investments, or vendor relationships with more informed scrutiny

Why organisations work with Tan Le A working neurotech CEO. EMOTIV’s brainwear is used by researchers and enterprises in over 140 countries and cited across more than 4,000 peer-reviewed studies. Her view of where neurotechnology meets business is built on shipped products and enterprise pilots with companies like Dell and JLL. A defined thesis for the next decade. Her book The NeuroGeneration sets out how brain science, AI, and consumer-grade neurotechnology are converging into a new generation of human-machine integration. Leadership audiences leave with a structured way to think about a domain most have only encountered through headlines. Credibility at the level boards take seriously. She holds a board seat at ASX-listed QBE Insurance Group, sits on the World Economic Forum’s Global Future Council on Neurotechnologies and Brain Science, and writes for the Forbes Technology Council. The cognitive workplace, made tangible. EMOTIV’s enterprise products measure attention and cognitive stress in everyday work settings. For leadership teams thinking about productivity and wellbeing as separate questions, she shows how cognitive measurement is starting to bring them together. Biography highlights Founder and CEO of EMOTIV, the Silicon Valley neurotechnology company whose EEG-based brain-computer interface technology is used in over 140 countries and validated across more than 4,000 peer-reviewed studies Author of The NeuroGeneration: The New Era in Brain Enhancement That Is Revolutionizing the Way We Think, Work, and Heal (BenBella/Simon & Schuster, 2020), endorsed by Klaus Schwab and David Eagleman Non-Executive Director of QBE Insurance Group, an ASX-listed multinational insurer with over 11,700 employees across more than 27 countries Member of the World Economic Forum’s Global Future Council on Neurotechnologies and Brain Science, and a WEF Young Global Leader since 2009 Three-time TED speaker; her TEDxWomen talk “My Immigration Story” has been viewed more than 1.4 million times Recipient of the Industrial Research Institute Achievement Award (2018), Young Australian of the Year (1998), Fast Company Most Influential Women in Technology (2010), Forbes 50 Names You Need to Know (2011), and National Geographic Emerging Explorer (2013); her portrait is held in the permanent collection of the National Portrait Gallery of Australia Biography Wireless EEG technology has crossed out of the research lab into everyday environments. Offices, classrooms, and consumer products are starting to use brain data in ways that were impossible a decade ago. EMOTIV has been one of the companies opening that path. Tan Le founded EMOTIV in 2011 and runs it today. The company’s headsets and earbuds turn brain activity into usable data for researchers and enterprises in more than 140 countries, with citations across over 4,000 peer-reviewed studies. Pilots with Dell and JLL apply that measurement to attention and cognitive stress in real workplace settings. Her book The NeuroGeneration (Simon & Schuster, 2020) traces how brain-computer interfaces, neural stimulation, and AI are converging into human-machine integration that reshapes work, healthcare, and learning. The book carries endorsements from Klaus Schwab and David Eagleman. Le sits on the World Economic Forum’s Global Future Council on Neurotechnologies and Brain Science. She also holds a board seat at ASX-listed QBE Insurance Group and writes for the Forbes Technology Council. That biographical arc adds to the institutional credibility. She arrived in Australia as a four-year-old refugee from Vietnam and was named Young Australian of the Year at 21. Today, she runs one of the most cited platforms in mobile EEG research. Her portrait sits in the permanent collection of the National Portrait Gallery of Australia. Key speaking topics Brain-computer interfaces and neurotechnology The future of work and human-machine integration AI, automation, and cognitive augmentation Workplace wellbeing and cognitive performance Innovation and entrepreneurship in deep technology The ethics and governance of neurotechnology Reinvention and outsider thinking Ideal for Boards and CEOs setting long-range technology strategy in financial services, healthcare, technology, and consumer industries Chief Technology Officers and Chief Innovation Officers are thinking about the convergence of AI, neurotech, and human performance CHROs and Chief People Officers looking for substantive content on cognitive workplace design beyond the wellness category Founders and growth-stage entrepreneurs working at frontier-technology intersections Audience outcomes A clear-eyed view of which neurotechnology and brain-computer interface applications are operating today and which are still emerging The argument behind The NeuroGeneration, with concrete examples from enterprise pilots and clinical research A practical frame for how cognitive measurement is starting to change how leaders think about workplace productivity and wellbeing A view of the ethical and governance questions board-level decision-makers will face as neurotechnology moves into enterprise use Sharper questions to ask vendors and internal teams making claims about brain-related products

Why organisations work with Taryn Southern She produced the first solo-artist pop album composed with AI in 2018, when most organisations were still asking whether generative tools could ship anything usable. The lessons on creative workflow integration are now several years ahead of most enterprise practice. She runs storytelling and external communications at Blackrock Neurotech, an implantable BCI company, which gives her a working view of the next technology layer beyond generative AI. Her documentary work, including «I AM HUMAN» at the 2019 Tribeca Film Festival, gives her a rare ability to translate frontier neurotechnology into language a non-technical board can use. She has keynoted SXSW, Web Summit, the World AI Summit, and NY Times Future of Work, and has been booked by Google, Salesforce, Deloitte, and Gartner. Senior tech audiences treat her as a peer, not a populariser. Biography highlights Chief Storytelling Officer at Blackrock Neurotech since 2021, leading story strategy for funding rounds totalling over $230M led by Thiel Capital, Apeiron, and Tether Released «I AM AI» in 2018, the first solo-artist pop album composed and produced with AI tools including Amper, IBM Watson Beat, Google Magenta, and AIVA Directed and produced «I AM HUMAN,» premiered at the 2019 Tribeca Film Festival; subsequent awards include Best Director at Oslo Film Fest Three-time Streamy Awards nominee; 2018 Geena Davis Award recipient for innovative female filmmaking Keynote speaker at SXSW, Web Summit, World AI Summit, Google’s AI Summit, VidCon, The Next Web, NY Times Future of Work Featured in Vanity Fair, Billboard, Fast Company, Wired, Forbes, Psychology Today, and Harvard Business Review Biography The first solo-artist pop album composed with AI was released in September 2018, before most enterprises had finished their first ChatGPT briefing note. «I AM AI» used Amper, IBM Watson Beat, Google Magenta, and AIVA, with the lead single «Break Free» reaching the Top 100 radio charts. The interest, for a serious audience, is not the novelty. It is what the project showed about how a working creative integrates these tools into a production workflow that ships. That production credibility is the spine of the work Taryn Southern now does with senior teams. She has produced more than 1,500 videos across more than a decade of digital media, advised early product teams at YouTube, Google VR, and Snapchat, and directed an award-winning Google VR series. The vantage point is unusual: she has built original commercial product with generative tools at every stage of their maturity. Since 2021 she has been Chief Storytelling Officer at Blackrock Neurotech, the implantable brain-computer interface company. She launched what the company describes as the world’s first BCI museum, oversaw a corporate rebrand and the formation of a BCI Ethics Advisory board, and led communications strategy for funding rounds totalling over $230M, with investors including Thiel Capital, Apeiron, and Tether. The role gives her a working view of the technology layer that arrives after generative AI, and the regulatory and ethical questions a board will be asked to take a position on within the next decade. Her directorial debut, «I AM HUMAN,» premiered at the 2019 Tribeca Film Festival and followed three of the first patients to receive implantable brain-computer interfaces. The film is the practical bridge in her work with corporate audiences: it shows what the next frontier of human-machine technology looks like in a hospital, in a home, and in the conversations a serious organisation will need to have about it well before the technology becomes commonplace. Key speaking topics Generative AI in creative production AI-augmented workflows and creative practice Brain-computer interfaces and human-machine integration Frontier neurotechnology and ethics Storytelling for emerging technology companies The future of human and artificial intelligence Ideal for Boards and leadership teams setting AI strategy beyond initial pilots Chief Marketing Officers, Chief Communications Officers, and creative leadership integrating generative tools into production Innovation, R&D, and strategy leaders tracking neurotech and the post-AI technology stack Senior leadership conferences in technology, media, healthcare, and life sciences Audience outcomes A working understanding of how generative AI tools function inside a real production workflow, drawn from a practitioner who has shipped commercial product A grounded view of brain-computer interface technology, what it currently does, where it is going, and the questions boards will face A sharper sense of which categories of creative and knowledge work are most exposed to generative AI, and which remain durably human An informed perspective on the ethical and governance terrain emerging at the intersection of AI and neurotechnology

Why organisations work with Tawfik Jelassi He has run digital transformation from three vantage points most speakers only write about: as an IMD professor teaching the OWP programme, as a national minister responsible for ICT policy, and as the UNESCO executive overseeing the global agenda on information and knowledge societies. His textbook Strategies for e-Business, now in its fourth edition with Springer, is used in business schools worldwide, which means his frameworks on value creation and digital business models are not improvised for the stage, they are stress-tested in classrooms. The policy lens is hard to replicate. On questions of AI governance, disinformation, platform regulation and digital inequality, he speaks from inside the UN system, not as an outside commentator. His case-writing record, recognised repeatedly by the European Foundation for Management Development, the Society for Information Management and the Case Centre, produces sessions anchored in named companies and decisions rather than abstractions. He moves credibly across corporate, government and multilateral audiences, which is what most digital and AI briefs now require when the room includes a regulator or a chief of staff. Biography highlights Professor of Strategy and Technology Management at IMD Business School; Co-Director of IMD’s flagship Orchestrating Winning Performance programme UNESCO Assistant Director-General for Communication and Information, 2021 to 2025 Former Minister of Higher Education, Scientific Research and ICT in Tunisia’s Jomaa government, 2014 to 2015 PhD in Information Systems, New York University (Stern); former faculty at INSEAD and Indiana University (Kelley); former Dean of the Business School at École des Ponts ParisTech Co-author of Strategies for e-Business, Springer, fourth edition Multiple case-writing awards from EFMD, SIM and the Case Centre; two Tunisian national decorations for service in education and science Biography Digital transformation is no longer a technology programme. It is a choice about the business model, the regulator’s next move, and the kind of society an organisation wants to operate in. Tawfik Jelassi’s authority comes from having run that choice at three levels at which most leaders only experience one. He teaches it at IMD as Professor of Strategy and Technology Management and Co-Director of Orchestrating Winning Performance, the institute’s largest executive programme. Before IMD, he spent thirteen years as Dean of the Business School at École des Ponts ParisTech, with earlier faculty posts at INSEAD and Indiana University’s Kelley School, and a PhD in Information Systems from NYU Stern. His case writing on digital business and technology management has been recognised repeatedly by the European Foundation for Management Development, the Society for Information Management and the Case Centre. The co-authored Springer textbook Strategies for e-Business is in its fourth edition. The second stream is policy. Jelassi served as Minister of Higher Education, Scientific Research and ICT in Tunisia’s post-revolution government under Prime Minister Mehdi Jomaa. From 2021 to 2025 he was UNESCO’s Assistant Director-General for Communication and Information, responsible for the organisation’s global programmes on freedom of expression, digital transformation, AI governance, information integrity and ICT in education. Few academics working on digital strategy have held the pen on multilateral regulation of the platforms they teach about. That dual vantage point is the point of the work. Jelassi can tell a board how a generative AI deployment looks from the inside of a UN agency drafting rules for it, and tell a ministry how a platform chief executive reasons about compliance. For organisations whose strategy now runs through regulation, geopolitics and public trust as much as technology, that is an unusually useful seat at the table. Key speaking topics Digital business transformation and value creation AI governance and platform regulation Leadership in technology-driven organisations Information integrity, trust and freedom of expression Inclusive knowledge societies and the digital divide Public-private cooperation on technology policy Ideal for CEOs and executive committees setting direction on digital and AI strategy in regulated industries Boards and chairs working through the governance implications of AI, data and platform policy Government, multilateral and public-sector leadership teams shaping national digital agendas International conferences and cross-sector forums where business, policy and civil society share a room Audience outcomes A clearer read of how digital and AI strategy is being reshaped by policy and multilateral regulation in real time Practical frameworks for evaluating digital business models and value creation, drawn from the Springer textbook used in business schools worldwide Specific reference points from named corporate cases and from inside UN and ministerial decision-making A more confident vocabulary for discussing trust, information integrity and the social licence of technology in boardroom terms

Why organisations work with Terence Mauri He gives leadership teams a defined decision framework, DARE (Data, Agility, Risk, Evolution), drawn from his Wiley and Thinkers50 book, that turns “respond to disruption” from a slogan into a working method. His vantage point sits across operating roles, not commentary alone: founder of Hack Future Lab, Entrepreneur Mentor in Residence at MIT, visiting professor at IE Business School. Senior audiences can tell the difference. The content is built for the AI era without becoming a technology lecture. The argument is about how executives think, choose, and govern when technology cycles are shorter than planning cycles. He writes for a senior business readership through a monthly Inc.com column, “Future Proof,” which means the room hears arguments that have already been pressure-tested in print. Biography highlights Founder of Hack Future Lab, a global management think tank focused on leadership, AI, and disruption. Author of The Upside of Disruption (Wiley, in partnership with Thinkers50, 2024), centred on his DARE framework. Earlier books include The Leader’s Mindset and The 3D Leader. Entrepreneur Mentor in Residence at MIT and visiting professor at IE Business School. Inc.com columnist, author of the “Future Proof” column. Described by Thinkers50 as “an influential and outspoken thinker on the future of leadership.” Biography The hardest part of leading through disruption is not recognising that the environment has changed. It is changing the way a senior team decides while the business still has to deliver this quarter. That gap, between awareness and operating practice, is the question Terence Mauri has spent his work addressing. His most recent book, The Upside of Disruption, was published by Wiley in 2024 in partnership with Thinkers50. It introduces the DARE framework, Data, Agility, Risk, Evolution, as a way of organising executive decisions when conditions will not stabilise. Earlier books, The Leader’s Mindset and The 3D Leader, traced the same thread through the language of mindset and leadership behaviour. The institutional ground underneath the work matters. Mauri founded Hack Future Lab as a global management think tank, and holds active posts as Entrepreneur Mentor in Residence at MIT and visiting professor at IE Business School. He writes the “Future Proof” column for Inc.com, which is where many of the arguments arrive in public before they appear in a keynote. Thinkers50, the management ranking authority, has called him “an influential and outspoken thinker on the future of leadership.” For a senior team weighing whether to put a speaker in front of their own leadership, the practical question is sharper: he gives them a structured way to talk about decisions in conditions of uncertainty, drawn from a published framework rather than a slide deck. Key speaking topics Leadership in the age of AI Decision-making under uncertainty Future readiness and organisational agility Disruption as a strategic input, not a threat Executive mindset and unlearning Innovation and growth in fast-changing markets Ideal for CEOs and executive committees setting strategy in conditions where AI and market shifts have shortened planning horizons. CHROs and chief learning officers redesigning leadership development for senior cohorts. Boards and transformation leads asking how the organisation should make decisions, not just which technology to adopt. Audience outcomes A working vocabulary for how senior leaders make decisions when the operating context is actively changing. The DARE framework as a structure for diagnosing where the leadership team is strong and where it is exposed. A sharper read on the difference between adopting AI and leading through the AI era. A set of named behaviours, around unlearning, calculated risk, and trust, that senior teams can return to after the keynote.

Why organisations work with Theresa Payton She has held the most accountable technology seat in the world – not as an adviser, but as the operator responsible for securing the Executive Office of the President. That is a different class of credential from the vendor or think-tank backgrounds most cybersecurity speakers bring. Her book Manipulated – on The Guardian’s Top 10 Books About Cybercrime list, maps the specific mechanics of AI-driven disinformation, deepfakes, and election interference; organisations working on trust, governance, or brand integrity get a strategic framework they can act on. As a patented inventor of security designs and co-founder of a cybersecurity product company (Dark3, acquired by Celerium), she brings the practitioner’s perspective, not the theorist’s: she has built the solutions, not just described the problem. She translates threat intelligence into board-level language. Her seventeen years across banking technology, government, and private advisory work means she can speak credibly to risk committees, technology leaders, and general business audiences in the same event. Biography highlights First female White House Chief Information Officer, serving under President George W. Bush, 2006–2008 Founder and CEO of Fortalice Solutions, ranked in the Global Cybersecurity Top 500 by Cybercrime Magazine Prior senior technology executive roles at Bank of America and Wells Fargo Author of Manipulated: Inside the Cyberwar to Hijack Elections and Distort the Truth, The Guardian Top 10 Books About Cybercrime list; revised edition published 2024 Co-inventor on an approved U.S. patent in security design Recipient of the FBI Director’s Award for Community Service; 2020 CISO MAG Cybersecurity Crusader of the Year; 2019 Woman Cybersecurity Leader of the Year Starred as Deputy Commander of Intelligence on the CBS reality series Hunted Regular security commentator on the Today Show, Good Morning America, CNN, CBS News, Fox News, and MSNBC Biography Theresa Payton ran cybersecurity for the White House. From 2006 to 2008, as Chief Information Officer for the Executive Office of the President under George W. Bush, she was accountable for the security of IT systems used by the President and 3,000 staff: not as an adviser, but as the person responsible. Before that, she spent sixteen years in senior technology roles at Bank of America and Wells Fargo. The combination is unusual: operational authority at the highest level of government, built on a banking technology foundation. That background shapes how she approaches cyber risk with corporate audiences. The question she puts to boards is not whether their organisation will face a breach, but whether their governance structures are designed to know about it, act on it, and contain it. As CEO of Fortalice Solutions, listed in the Global Cybersecurity Top 500, she has spent fifteen years working through exactly that question with Fortune 100 clients. Her book Manipulated, named one of The Guardian’s Top 10 Books About Cybercrime, examines how AI-generated deepfakes, self-replicating chatbots, and coordinated disinformation campaigns are used to compromise institutions from the outside in. A revised edition was published in 2024. She is also a co-inventor on an approved U.S. patent in security design, and previously co-founded Dark3, a cybersecurity product company later acquired by Celerium. Her profile extends beyond the conference circuit. She has testified before government bodies, served as Deputy Commander of Intelligence on the CBS series Hunted, and is a regular security analyst on networks including CNN, CBS News, and MSNBC. For organisations where the board genuinely needs to understand what it owns and what it is exposed to, she is one of the few speakers who has actually sat in that seat. Key speaking topics Cybersecurity governance and board-level risk AI-driven threats and deepfake manipulation Secured digital transformation Election security and information integrity Data privacy and digital identity Fraud and social engineering Cybersecurity leadership and workforce Ideal for Boards and non-executive directors navigating cyber and AI governance CISOs, CIOs, and CTOs developing organisation-wide security strategy Risk, compliance, and audit committees in regulated sectors Technology and transformation leaders in financial services, healthcare, and government-adjacent industries Audience outcomes A board-ready framework for assessing the gap between digital investment and security governance Practical understanding of how AI-driven threats – deepfakes, disinformation, autonomous attack tools – operate in practice, not just in theory Clearer accountability structures for cyber risk at executive level Awareness of the specific ways social engineering and fraud are evolving, with concrete defensive steps Language and framing to take cybersecurity from a technical department concern to a strategic leadership conversation

Why organisations work with Tia White Operator perspective from inside a hyperscaler. She runs go-to-market, product and engineering for an AWS AI portfolio tracking over USD 25M in profit, including some of the fastest-growing services at AWS. A track record of taking generative AI and personalisation from theory into customer-facing product. She led the introduction of Personalized Search, Next Best Action and generative AI capabilities into Amazon Personalize. Cross-sector enterprise fluency. Before AWS she held senior technology roles at Wells Fargo, Capital One and JPMorgan Chase, leading regulated digital transformation programmes in financial services. A specific point of view on what separates AI investments that compound from AI investments that stall, grounded in current AWS customer work rather than vendor abstraction. A credible voice on building the technical leadership bench behind AI, including women and Black technologists, that boards are now being asked to account for. Biography highlights General Manager, AI and Machine Learning, Amazon Web Services. First Black woman hired as a GM in Machine Learning, AI and Analytics at AWS. Director of Engineering at a Fortune 100 company before age 30. Prior senior technology roles at Wells Fargo, Capital One and JPMorgan Chase. Led the launch of new Amazon Personalize capabilities including Personalized Search, Next Best Action and generative AI features; speaker at AWS re:Invent 2022 on personalisation. Featured in Forbes; keynote and emcee credits include SXSW and the Grace Hopper Celebration. Board and advisory roles include Rewriting the Code. Biography Generative AI has moved faster than most enterprise operating models can absorb. Inside AWS, Tia White runs the AI and Machine Learning business that customers turn to when a pilot has to become a product. She owns go-to-market, product and engineering for an AI portfolio tracking over USD 25M in profit, including some of the fastest-growing services at AWS. Her work at AWS includes leading the next generation of Amazon Personalize, with features such as Personalized Search, Next Best Action and generative AI capabilities now used by enterprises to lift engagement and revenue. She has spoken at AWS re:Invent on personalisation as an operating discipline rather than a marketing feature, and is regularly cited by AWS as a voice on what Gen Y and Gen Z customers expect from personalised experiences. Before AWS she held senior technology roles at Wells Fargo, Capital One and JPMorgan Chase, including the leadership of public cloud migrations in financial services. She reached Director of Engineering at a Fortune 100 company before the age of 30. That financial services background gives her a working answer to the questions regulated industries are now asking about generative AI, data, privacy and risk. She was the first Black woman hired as a GM in Machine Learning, AI and Analytics at AWS, and uses that platform to address the harder question behind most AI roadmaps, which is whether the organisation has the talent and the leadership bench to deliver them. She has been featured in Forbes, has keynoted and emceed at SXSW and the Grace Hopper Celebration, and sits on boards including Rewriting the Code. Key speaking topics Generative AI in the enterprise Personalisation as a revenue and engagement discipline AI agents and agentic workflows Machine learning in regulated industries Cloud migration and digital transformation Responsible AI and bias mitigation Building diverse technical leadership in AI and engineering Ideal for CTOs, CIOs and Chief Data and AI Officers moving from AI pilots into production CMOs and Chief Customer Officers investing in personalisation, recommendation and customer engagement Boards and executive committees in financial services, retail and regulated industries setting AI strategy CHROs and DEI leads responsible for the technical talent pipeline behind AI Audience outcomes A clearer read on which generative AI use cases pay back and which do not, drawn from live AWS customer patterns. A working view of personalisation as an operating capability that touches data, product and engineering, not a marketing campaign. Sharper questions for the board on AI risk, privacy and the operating model around generative AI. A concrete sense of what the technical leadership bench behind a serious AI roadmap looks like, and where most organisations are short.

Why organisations work with Tim Cole He has been writing about the commercial internet since 1995, before most of the people now running digital programmes were in the workforce, and that long lens lets him separate genuine inflection points from cyclical hype. AI Means Business and The Power of Digital Transformation are written for non-technical managers, which is the constituency most companies actually need to move. He pitches at the board, not at the engineering org. As editor-in-chief of Smart Industry, he has continuous visibility into how Industry 4.0, IoT and cognitive computing are being deployed inside European manufacturers, which makes his examples concrete rather than aspirational. His “Wild Wild Web” argument on platform power and digital ethics gives boards a coherent way to think about regulation, sovereignty and the GAFA dependency without slipping into either techno-utopianism or moral panic. Bilingual operating fluency in English and German, with thirty years of context on the German Mittelstand and on European identity and security debates, where most American voices are weak. Biography highlights Editor-in-chief, Smart Industry – the IoT Business Magazine, since 2016. Former editor of Net Investor; long-running columnist for FAZ, VDI-Nachrichten, Der Standard and IX. Author of around a dozen books on the digital economy, including Success Factor Internet (Econ), Digital Enlightenment Now! with Ossi Urchs, The Power of Digital Transformation (Carl Hanser), Wild Wild West (2018) and AI Means Business (2020). One of Germany’s earliest internet journalists; began blogging in 1995, decades before most European business commentators took the medium seriously. Bilingual American journalist based in Germany for over four decades, working in English and German across keynotes, moderation and TV. Subject-matter focus across digital transformation, digital ethics, identity management, IT security, IoT and applied AI. Biography The questions European boards are asking about AI and digital transformation in 2026 are the questions Tim Cole has been writing about, in long form, since 1995. Success Factor Internet came out in 1999. The Power of Digital Transformation and AI Means Business came later, but the through line is the same: how does a real company, with a real cost base and real customers, actually change. That long view is the asset. As editor-in-chief of Smart Industry, the IoT business magazine, Cole has spent the last decade watching European manufacturers attempt the leap from connected sensors to operating advantage, and reporting on what worked and what stalled. The book Wild Wild West compares today’s platform giants to the 19th-century robber barons of the American frontier and argues that the absence of a digital social contract is now a board-level risk, not a policy abstraction. His audience is the non-technical manager. The books are written for executives who have to make capital allocation calls on AI, IoT and platform strategy without being engineers, and who need a clear-eyed account of what the technology can and cannot do. He is direct on limitations and risk, which is unusual in this field, and he writes from inside the European debate on identity, security and digital sovereignty rather than importing a Silicon Valley frame. Bilingual in English and German, Cole has worked across journalism, broadcasting and analyst-adjacent roles for more than thirty years. He brings to a board conversation the rare combination of an American writer’s directness, a German operator’s pragmatism, and three decades of accumulated context on what actually changes when technology meets a P&L. Key speaking topics Digital transformation for non-technical leaders Artificial intelligence in business Industrial IoT and Industry 4.0 Digital ethics and the social contract of the internet Platform power, GAFA and digital sovereignty IT security and digital identity management Cognitive computing and predictive analysis The future of the European Mittelstand in a digital economy Ideal for Boards and executive committees of European industrial and Mittelstand companies confronting AI and IoT investment decisions CIOs, CDOs and transformation leads who need a credible non-technical voice to align the rest of the executive team CISOs and identity-management functions briefing boards on cyber and digital sovereignty Industry conferences on manufacturing, IoT, Industry 4.0 and applied AI Audience outcomes A grounded read on which AI and digital transformation moves are real operating advantage and which are still vendor narrative. A working vocabulary for board-level conversations about platform power, digital ethics and digital sovereignty. Concrete examples drawn from European industrial and Mittelstand companies, not recycled Silicon Valley case studies. A clearer sense of where IoT and Industry 4.0 investment is actually paying back, and where it is stuck in pilot. A frame for talking about AI’s limits as well as its potential, in language a non-technical executive team can use.

Why organisations work with Tim Cortinovis He treats AI in sales as an operating model question, not a tooling question. The conversation shifts from “which platform” to “what does revenue generation look like when the work itself is automated” His “single-handed unicorn” thesis names a specific argument that lands with founders, scale-up CEOs and corporate innovators: the unit economics of building large companies with very small teams have changed, and the strategic implication is concrete He is one of a small number of speakers genuinely fluent in agentic AI for revenue, recognised by Thinkers360 in both the AI and Sales categories, not one or the other He delivers in English, German and Spanish, which makes him commercially useful across European corporate audiences without translation overhead The frame is business-first and pragmatic. Forbes called him a tech visionary, but the room gets actionable economics, not a tour of model capabilities Biography highlights Top 10 Thought Leader in Agentic AI and Top 10 Thought Leader in Sales, Thinkers360 Author of several books on AI in sales and revenue, including Agentic Revenue Systems and The Single-Handed Unicorn Named clients include Siemens, E.ON, ING, MSC Cruises, Edelman and YPO Master of Arts in Spanish and German Linguistics, University of Hamburg Member, Global Speakers Federation and German Speakers Association Keynote languages: English, German, Spanish Biography Most “AI in sales” content is still tooling content. It explains what platforms exist, how a model can draft an email, where automation removes a click. The harder argument, the one buyers are starting to ask for, is what the commercial organisation looks like when an autonomous agent owns the workflow end to end. Tim Cortinovis works in that argument. His ‘single-handed unicorn’ thesis names something specific: the unit economics of building a large business have changed, because agentic systems now do work that once required headcount. For corporate leaders, the implication is a redesign of how revenue and customer operations are staffed. His most recent book, Agentic Revenue Systems, carries that argument into the enterprise. It frames a three-layer model for revenue teams: human judgment, agentic execution, and governance. Thinkers360 places him in the top ten globally for both Agentic AI and Sales. The credentials sit on top of fifteen years of operating experience in international B2B sales and marketing, primarily in IT and automation. That history shows in the room. Named clients include Siemens, E.ON, ING, MSC Cruises and Edelman, and the work is delivered across English, German and Spanish for European audiences who want practical economics rather than a tour of model capabilities. In Forbes, Michael Ashley described him as a ‘tech visionary’. The more useful description is that he gives a sales leadership team a defensible answer to what AI is actually for in their organisation. Key speaking topics The Agentic Revenue Architecture Agentic AI in sales and revenue operations The single-handed unicorn thesis Sales and marketing automation AI-driven business model redesign Future of work in commercial functions Digital transformation in B2B sales Ideal for Chief Revenue Officers and Chief Commercial Officers running AI transformation in sales Founders and scale-up CEOs rethinking headcount under agentic AI Boards and ExCos asking what AI actually changes about commercial operating models Sales leadership offsites and B2B revenue conferences across Europe and the Americas Audience outcomes A clear position on what agentic AI changes about the structure of a revenue organisation, not just its tools A working vocabulary for the single-handed unicorn argument and where it does and does not apply Specific examples of AI-driven commercial models from companies already operating this way A sharper view of where their own sales function is automatable now versus 18 months out