Gestion du changement

Why organisations work with Diana Nyad She offers a studied, first-person account of what it takes to keep a team aligned across four failed attempts and a decade of setbacks, which is closer to the reality of most major transformations than single-peak success stories. Her material is built on a specific, documented pursuit: five attempts to swim from Havana to Key West, culminating in a 53-hour crossing at age 64. Organisations get a concrete case study, not a motivational abstraction. She speaks from a long second career in serious journalism (NPR, ABC Wide World of Sports, New York Times, CBS News Sunday Morning), which means she can argue a point, not only tell a story. Her TEDWomen 2013 talk “Never, ever give up” is one of the most widely circulated speeches on long-horizon perseverance, giving audiences a reference point before she enters the room. Her story has been examined at length in Knopf’s Find a Way and dramatised in Netflix’s 2023 Nyad, which means her case is unusually well known to senior audiences before a keynote begins. Biography highlights Completed a swim from Havana to Key West in September 2013, approximately 110 miles in roughly 53 hours, on her fifth attempt at age 64. Circumnavigated Manhattan Island in 1975 in 7 hours 57 minutes, breaking a record that had stood for 48 years. Inducted into the International Marathon Swimming Hall of Fame (1978) and the National Women’s Sports Hall of Fame (1986). Sports and culture journalist at ABC’s Wide World of Sports, NPR, CBS News Sunday Morning, The New York Times, and Newsweek. Host of NPR’s The Savvy Traveler, 2001 to 2004. Author of Other Shores (1978), Basic Training for Women (1981), Boss of Me (1999), and Find a Way (Knopf, 2015). Subject of the 2013 documentary The Other Shore and the 2023 Netflix biopic Nyad. Biography The Havana to Key West crossing took five attempts and more than three decades between the first try and the one that finished. The 2013 swim ran roughly 110 miles and took about 53 hours in open water. The story most organisations know from the TED talk is the ending; the part that matters to leaders is the four attempts before it, and the team that kept assembling after each one. Nyad was already an accomplished marathon swimmer well before Cuba. In 1975 she circled Manhattan Island in 7 hours 57 minutes, breaking a record that had stood since 1927. She was inducted into the International Marathon Swimming Hall of Fame in 1978 and the National Women’s Sports Hall of Fame in 1986. That era produced a particular kind of athlete: one who had to build, fund, and lead her own campaigns, because no federation was going to do it for her. The second career is what makes her unusual in this category. She spent roughly thirty years as a sports and culture journalist at ABC’s Wide World of Sports, NPR, CBS News Sunday Morning, The New York Times, and Newsweek, and hosted NPR’s The Savvy Traveler from 2001 to 2004. She is a writer before she is a motivator, and her books, including Knopf’s Find a Way in 2015, argue a case rather than recite a highlight reel. For senior audiences, the Cuba project is useful because it is legible as a management problem. A non-negotiable goal, a team that changes between attempts, four public failures, a shifting set of physical and logistical obstacles, and the question of when to stop. She is also clear-eyed about the ratification questions that followed the 2013 swim, which matters: the material she brings is about method and persistence, not an untouchable record. Key speaking topics Sustained pursuit of long-horizon goals Leading teams across repeated failure Decision-making under physical and psychological duress Resilience as a practised discipline Women in leadership and late-career reinvention Storytelling and the journalism of performance Ideal for Senior leadership offsites dealing with multi-year transformation programmes where setbacks are expected CEO and board sessions framing a non-negotiable strategic objective Sales and commercial leadership kick-offs anchored on persistence and team discipline Culture and people events for organisations rebuilding after a public failure or missed target Audience outcomes A concrete reference case for what a decade-long pursuit looks like from inside the team A clearer frame for the difference between motivation and method when a goal keeps slipping Language for talking to a team about the cost of the next attempt after a visible failure A usable argument that age, tenure, and timing are not the constraints they are usually treated as A reminder, grounded in a specific campaign, that solitary-looking achievements are almost always team outputs

Why organisations work with Diana Renner Her book Not Knowing (CMI Management Book of the Year, translated into 15+ languages) makes a specific, counterintuitive argument: that the pressure to project expertise and have answers actively impairs leadership in genuinely complex situations. This is a diagnosis most leadership development programmes avoid, and a conversation senior leadership teams rarely have with rigour. She works at the intersection of three distinct bodies of knowledge – adaptive leadership, adult development theory, and process oriented psychology – a combination that addresses not only what organisations need to do differently, but how leaders must develop as people. This is not available from single-discipline practitioners. Her guest faculty roles at Harvard University’s Kennedy School of Government and the University of Texas LBJ School of Government confirm that her frameworks hold up in rigorous, peer-reviewed executive education settings alongside practitioner application. Through the Uncharted Leadership Institute and programme partnerships with Melbourne Business School, Monash Business School, the University of Adelaide, and the Australian Institute of Police Management, she has built and tested leadership development approaches across commercial, government, and community contexts at scale. Her personal biography – leaving Romania in 1987, professional reinvention across law, refugee advocacy, and leadership development – gives the Not Knowing framework lived authority that purely academic treatments of the same topic cannot match. Biography highlights Co-author of Not Knowing: The Art of Turning Uncertainty into Opportunity (LID Publishing) – CMI Management Book of the Year 2015; translated into 15+ languages Co-author of Not Doing: The Art of Effortless Action (LID Publishing, 2018) Director and co-founder, Uncharted Leadership Institute (est. 2016); creator, Not Knowing Lab Senior Lecturer, Monash University; adjunct lecturer, University of Adelaide; associate, Melbourne Business School Guest faculty, Harvard University Kennedy School of Government and University of Texas LBJ School of Government 2017 Monash University Dean’s Excellence in Teaching Award (Global Challenges Honours Program teaching team) Biography Diana Renner’s book Not Knowing: The Art of Turning Uncertainty into Opportunity, co-written with Steven D’Souza, won the Chartered Management Institute’s Management Book of the Year in 2015. Its thesis is direct: the pressure to project expertise and certainty is often what makes complex adaptive challenges harder to navigate, not easier. Translated into more than fifteen languages, it has become a reference for leadership development practitioners and senior teams working with genuine strategic uncertainty. The book draws on a distinction most leadership frameworks collapse: technical problems can be solved with existing expertise, while adaptive challenges require new thinking and development. Renner’s work through the Uncharted Leadership Institute, which she co-founded in 2016, is built around helping senior leaders recognise which they are facing – and develop the capacity to engage productively with the latter. Her practice draws on three distinct disciplines: adaptive leadership, adult development theory, and process oriented psychology. Together, these address not only what organisations need to do differently, but how leaders need to develop as people to lead well in conditions of genuine uncertainty. Programme partnerships with Melbourne Business School, Monash Business School, the University of Adelaide, and the Australian Institute of Police Management have tested these frameworks across commercial, government, and community contexts. Renner holds a Senior Lectureship at Monash University and has served as guest faculty at Harvard University’s Kennedy School of Government and the University of Texas LBJ School of Government. Her second book, Not Doing: The Art of Effortless Action (2018), extends the Not Knowing argument into the territory of executive effectiveness – examining how excessive busyness and compulsive doing undermine the quality of leadership in complex environments. Key speaking topics Adaptive leadership in uncertainty and complexity Not Knowing – leading beyond expertise Not Doing – effortless action and the limits of busyness Distinguishing adaptive from technical challenges Adult development theory and leadership growth Deliberately developmental organisational cultures Complexity theory and strategic resilience Ideal for CEOs and C-suite executives leading organisations through complex change or strategic inflection points CHROs and heads of leadership development designing senior leadership programmes Senior executives and leadership teams in government and public sector organisations Board-level strategy and scenario planning forums Audience outcomes A clear distinction between technical problems and adaptive challenges, with practical language for applying it in real organisational conversations Greater self-awareness about how the pressure to have answers shapes individual leadership behaviour and team dynamics Practical frameworks from Not Knowing and Not Doing for leading through uncertainty without forcing premature resolution A more explicit understanding of how adult development theory applies to the daily practice of leadership Approaches to building team and organisational cultures that can hold complexity and sustain productive engagement over time

Why organisations work with Didier Marlier Co-author of Engaging Leadership (Palgrave Macmillan, 2009), which set out the Logos, Ethos and Pathos framework now used inside executive programmes at IMD, INSEAD, Nyenrode and Fundação Dom Cabral. Three decades of close work with European industrials, financial institutions and professional service firms, including BASF, Credit Suisse, Bank Julius Baer, Dow Chemical, Firmenich, KPMG and Freshfields Bruckhaus Deringer. Founded and ran the Enablers Network for almost thirty years before donating the brand to an independent association in 2024, an unusual signal of operating from conviction rather than commercial capture. Teaches change leadership across four continents in French, English and Portuguese, with deep practical exposure to Brazilian as well as European corporate cultures. Brings the same engagement methodology into professional sports environments, where the cost of disengagement is measurable on the scoreboard, and translates those lessons back into corporate boardrooms. Biography highlights Co-author of Engaging Leadership: Three Agendas for Sustaining Achievement, Palgrave Macmillan, 2009. Faculty and guest professor on executive programmes at IMD, INSEAD, Nyenrode, NEOMA and Fundação Dom Cabral. Founder of the Enablers Network, a European partnership of leadership and change practitioners, donated to the Enablers Association in 2024. MBA from IMD; law degree from Université de Lausanne. TEDx speaker and keynote at the GBTA Europe Conference 2013 in Prague. Long-standing client work with BASF, Credit Suisse, Dow Chemical, KPMG, Bank Julius Baer, Firmenich, Solvay, SAP and Total. Biography Strategy decks rarely fail on their logic. They fail because the people expected to deliver them never genuinely sign up. That gap, between the intellectual case for change and the behavioural reality of an organisation, is the territory Didier Marlier has worked in for three decades. His framework, set out with Chris Parker in Engaging Leadership (Palgrave Macmillan, 2009), borrows from classical rhetoric. Logos is the strategic argument. Ethos is the behaviour and tone leaders model day to day. Pathos is the emotional commitment that turns compliance into ownership. The book argues that serious change requires all three running together, not strategy first and culture later. The client list reflects the breadth of that idea in practice: BASF, Credit Suisse, Bank Julius Baer, Dow Chemical, Firmenich, KPMG, Solvay and Freshfields Bruckhaus Deringer among them. He teaches the same material on executive programmes at IMD, INSEAD, Nyenrode and Fundação Dom Cabral, which gives him an unusually direct read on how European and Latin American executives experience change differently. In 2024 he donated the Enablers Network brand, which he had built over almost thirty years, to an independent association, and now works through DMD. He also applies the same engagement methodology inside professional sports teams, where disengagement shows up immediately in performance data and feeds back into how he advises corporate clients. Key speaking topics Leadership in the disruption economy Engagement through strategic, behavioural and emotional change Post-merger and post-acquisition integration Cultural transformation in multinational organisations Board and executive team effectiveness Change leadership across European and Latin American contexts Ideal for CEOs, executive committees and boards leading strategic, cultural or post-merger transformation CHROs and transformation leads responsible for behavioural adoption of new strategies Senior leadership programmes in multinational organisations with cross-cultural workforces Professional service firm partnerships managing change without command authority Audience outcomes A working language for diagnosing why a current change initiative is stalling A clearer line of sight between the strategic case for change and the day-to-day behaviour leaders must model Specific signals to watch for when intellectual buy-in masks emotional disengagement Cross-cultural reference points from European and Brazilian corporate practice

Why organisations work with Dietmar Dahmen Two decades inside the rooms where global brands are built, with senior creative leadership at DDB, Ogilvy and BBDO across Hamburg, New York, Los Angeles, Munich and Vienna. The reference points are operator reference points. A Chief Innovation Officer track record at ecx.io, the digital agency that scaled into an IBM acquisition, which gives him a working view of how creative ambition turns into delivered technology product. Author of “Transformation. BAMM!” with Marcus Bond, published by Murmann Verlag, with a specific thesis on the “volcano economy” and a working compass tool for leadership teams reshaping their business model. Recognised by the European Association of Communication Agencies as their expert on disruption and future marketing, which gives the perspective institutional weight beyond bureau marketing. A stage craft that lands the argument. The presentation is theatrical, with stage walls built and broken on cue, a flame thrower used to dramatise climate urgency, and custom animation cut for each event. Senior audiences who have seen too many slide decks remember the content because of how it is delivered. Biography highlights Senior creative leadership at DDB, Ogilvy and BBDO, including Chief Creative Officer and Managing Director roles. Chief Innovation Officer at ecx.io, the digital agency acquired by IBM. Founder and Managing Director of Brainkicks GmbH, his current consulting and keynote practice. Co-author of “Transformation. BAMM! Management in der Vulkanoekonomie” (Murmann Verlag, 2017) with Marcus Bond. Lecturer in disruptive advertising at Filmakademie Baden-Wuerttemberg, with students collecting sixteen gold and silver awards at the Cannes Young Director Award during his tenure. Guest lecturer in marketing innovation at Boston University and LMU Loyola Marymount University in Los Angeles. Honorary member of the Federal Association for AI Transformation in Germany (Bundesverband für KI-Transformation). Designated expert on disruption and future marketing for the European Association of Communication Agencies (EACA); member of Creative Club Austria and Art Directors Club Germany. Biography The category boundaries that organised global marketing for a generation are blurring. Customer journeys cross channels that did not exist five years ago, brand differentiation decays faster than media budgets can refresh it, and the parts of the business that used to be safe (distribution, pricing power, retail relationships) are the parts most exposed. Senior marketing and innovation teams know they are being asked to remake the commercial engine while it is still running. Dietmar Dahmen has worked that problem from inside the global creative system. He built his career as Creative Director at DDB, Executive Creative Director at Ogilvy, and Chief Creative Officer and Managing Director at BBDO, across Hamburg, New York, Los Angeles, Munich and Vienna. The agency seat is what gave him repeated exposure to the moment when a brand has to choose between defending the position that made it and committing to the position that might. He then took the operator turn that gives the work its current shape. As Chief Innovation Officer at ecx.io, he helped scale the digital agency that IBM later acquired, which moved his thinking from creative campaign output toward technology-enabled customer experience and commercial model design. His book with Marcus Bond, “Transformation. BAMM!” published by Murmann Verlag in 2017, sets out the “volcano economy” thesis: markets where new positions emerge and disappear at unexpected points, and where conventional planning logic is precisely the constraint to challenge. The institutional credentials sit alongside the practitioner record. He is the European Association of Communication Agencies’ designated expert on disruption and future marketing, lectured disruptive advertising at Filmakademie Baden-Wuerttemberg for close to a decade, and his students collected sixteen gold and silver awards at the Cannes Young Director Award during that period. Boards bring him in when the question is not “what is the trend” but “what are we willing to break, and what do we keep, when the category we built around no longer holds.” Key speaking topics Disruption and business model reinvention Future of marketing and brand Customer centricity and experience design Innovation strategy Digital transformation in marketing organisations Change leadership in creative and commercial functions Ideal for CMOs, brand presidents and heads of marketing transformation Chief Innovation Officers and digital strategy leads Boards and executive committees navigating category disruption Senior creative and agency leadership groups Audience outcomes A working language for diagnosing where their category is fracturing and where their current strategy is exposed. A sharper view of which assumptions in the existing business model are now constraints rather than advantages. Specific provocations on customer-centric reinvention drawn from inside global agency and digital transformation work. Renewed willingness in the room to commit to changes that the operating plan has been deferring.

Why organisations work with Dion Dublin A first-hand account of returning to elite performance after a life-threatening broken neck in 1999, with the medical and professional detail that gives the story credibility beyond inspiration. Twenty years inside top-flight football dressing rooms at Manchester United, Coventry, Aston Villa and the England squad, used as material for senior-team conversations on cohesion and standards. A working portfolio career that few sports speakers can match: BBC daytime presenter on Homes Under the Hammer since 2015, regular pundit on Match of the Day and Final Score, and inventor of the Dube percussion instrument used by Stevie Wonder. Comfortable on stage as host, panel chair or interviewer, drawn from a decade of live broadcast work, which makes him useful for full event hosting rather than only keynote slots. Biography highlights Premier League Golden Boot, 1997-98 season, shared with Chris Sutton and Michael Owen on 18 league goals. Four senior England caps; clubs included Manchester United, Coventry City, Aston Villa, Norwich City, Leicester City and Celtic. Returned to top-flight football within months of a broken neck sustained playing for Aston Villa in December 1999; helped the club to the FA Cup final the following April. Presenter on BBC One’s Homes Under the Hammer since 2015; pundit for BBC Football Focus, Match of the Day and Final Score. Inventor of the Dube, a four-sided percussion instrument used by Stevie Wonder and the Official England Supporters Band. Board member of Cambridge United F.C. since July 2021. Biography A broken neck in December 1999 should have ended a football career. Dion Dublin ran headfirst into a Sheffield Wednesday defender playing for Aston Villa, fractured three vertebrae and underwent surgery in which part of his pelvis was used to replace a crushed bone in his neck. He was back in the Villa side within months and helped the club to the FA Cup final the following April. He still plays with a titanium plate in his neck. That recovery sits inside a career that began at Cambridge United, took in Manchester United, Coventry City, Aston Villa, Norwich City, Leicester City and Celtic, and produced the Premier League Golden Boot in 1997-98, shared with Chris Sutton and Michael Owen. Four England caps followed. The material he uses with senior teams is drawn directly from that period: how high-performing dressing rooms hold each other to a standard, how players manage themselves through long injuries, and what happens to identity when the playing career ends. The post-playing career is unusual. Since 2015 Dublin has been a regular presenter on BBC One’s Homes Under the Hammer and a pundit on BBC Football Focus, Match of the Day and Final Score. He invented the Dube, a four-sided wooden percussion instrument that has been bought by Stevie Wonder and the Official England Supporters Band. In July 2021 he joined the board of Cambridge United, the club where he started. He finished fourth on Celebrity MasterChef in 2021. For corporate audiences the practical value is twofold. He speaks credibly on resilience and team performance from inside the experience rather than as commentary on it. He also hosts well, with a decade of live broadcast practice behind him, which makes him a strong fit for award nights, conference plenaries and panel sessions where a recognisable presence carries the room. Key speaking topics Resilience after acute setback High-performance team dynamics Career reinvention Mental and physical recovery Leadership under pressure Event hosting and panel facilitation Ideal for Sales and commercial teams running annual kick-offs and awards nights Senior leadership offsites focused on team standards and recovery from disruption Conference organisers needing a recognisable broadcast presence for hosting or interview formats Audience outcomes A grounded account of what elite team standards actually look like day to day A concrete recovery story they can map onto their own organisational setbacks A view of career reinvention drawn from three working chapters: sport, broadcast and product invention A confident, recognisable presence on stage that lifts the room

Why organisations work with Divyanshu Ganatra He brings clinical psychology training together with a record of firsts in adventure sport, so the conversation about resilience is grounded in evidence rather than in motivational narrative alone. He runs Adventures Beyond Barriers Foundation, a working inclusion organisation, which means his content on inclusive leadership comes from operating practice with cross-disability teams, not from a deck. He is recognised by the Vice President of India through the National Award for the Empowerment of Persons with Disabilities, which gives senior buyers a defensible credential when positioning the session internally. He speaks credibly to CXO forums and Fortune 500 audiences on attitudinal barriers, the specific tension that stalls most inclusion programmes once policy and quotas have been set. His material translates between personal decision-making under pressure and organisational decision-making under restructure, which makes him a fit for leadership offsites that need both registers. Biography highlights Founder, Adventures Beyond Barriers Foundation (ABBF), 2014, an inclusive adventure-sports organisation working across cross-disabilities. India’s first blind solo paraglider pilot, 29 April 2014. First blind tandem cyclist to complete the Manali to Khardung La route, 2016, the world’s highest motorable road, now ABBF’s flagship M2K expedition. First blind Indian to summit Mount Kilimanjaro, 2018. Master’s in Cognitive Neuroscience, University of Pune, where he was the first blind student to graduate in the field; clinical psychologist by training. National Award for the Empowerment of Persons with Disabilities, presented by the Vice President of India; named among the Ten Outstanding Young Indians by the Junior Chamber International. Biography Most inclusion programmes inside large organisations stall at the same point. Policy is in place, quotas are tracked, and senior leaders still cannot describe what changed in how the organisation actually works. The blockage is rarely structural. It is attitudinal, and it sits with the leadership group itself. That is the tension Divyanshu Ganatra was trained to read. He lost his sight to glaucoma at nineteen and went on to become the first blind student to complete a Master’s in Cognitive Neuroscience at the University of Pune. He works as a clinical psychologist, and the discipline shapes how he frames inclusion to senior audiences: as a behavioural and decision-making problem, not a values statement. In 2014 he founded Adventures Beyond Barriers Foundation, an inclusive adventure-sports organisation that puts people with and without disabilities into the same physical task. The same year, he became India’s first blind solo paraglider pilot. In 2016 he led the first blind tandem cycling crossing from Manali to Khardung La, the world’s highest motorable road, which now anchors ABBF’s annual M2K expedition. In 2018 he became the first blind Indian to summit Mount Kilimanjaro. The Vice President of India presented him with the National Award for the Empowerment of Persons with Disabilities, and the Junior Chamber International named him among the Ten Outstanding Young Indians. With CXO forums and Fortune 500 audiences he treats those firsts as case material, not biography, working back from each one to the decision sequence that made it possible for a leadership team to use. Key speaking topics Inclusion as a leadership capability Attitudinal barriers and behavioural change Decision-making after personal and organisational shock Resilience grounded in cognitive neuroscience Disability and workplace inclusion Innovation through cross-ability collaboration Ideal for CHROs and DEI leads designing inclusion strategy beyond compliance Executive committees and leadership offsites focused on resilience and composure under pressure CXO forums and Fortune 500 leadership audiences working on culture change Boards and senior teams setting the inclusion agenda for the next reporting cycle Audience outcomes A reframing of inclusion from policy mechanic to leadership behaviour, with named attitudinal barriers to look for in their own organisation. A working model for decision-making in the period that follows acute personal or organisational shock. A clearer view of what cross-ability collaboration produces operationally, drawn from ABBF’s M2K expedition and other inclusive programmes. A direct first-person account of building competence after sight loss, used as case material for senior leaders managing reinvention in their own teams.

Why organisations work with Dominic Alldis His sessions place executives inside a live orchestra or jazz band, making the dynamics of leadership – alignment, trust, listening under pressure – physically felt rather than conceptually described. No other leadership format uses professional live performance as the working medium in this way. The classical-vs-jazz framework gives organisations a precise vocabulary for a problem most struggle to name: when to follow the score and when to improvise – the alignment-versus-autonomy tension that runs through every complex team. The Orchestra Experience has been part of Columbia Business School’s Senior Executive Program since 2008, with endorsement from the programme’s Kravis Professor of Business – giving his approach academic standing alongside conference-format delivery. As an active professional musician and faculty member at the Royal Academy of Music since 1991, he brings current, first-person experience of high-performance ensembles – not a career retrospective applied to business. His client base runs from Microsoft, Google and Deutsche Bank to the United Nations, with executive education work at INSEAD, IMD Lausanne, London Business School and Columbia – evidence of trust from serious institutions across sectors and formats. Biography highlights Jazz pianist, orchestral conductor, arranger and singer; professional career began in Paris in 1982 and spans jazz clubs, concert halls and festival stages internationally Founder and Director of Music & Management, delivering music-based leadership development programmes for corporations and business schools worldwide Faculty member at the Royal Academy of Music in London since 1991, teaching jazz improvisation to classical pianists and opera singers; Honorary Associate since 2000; Steinway Artist since 2010 Music & Management has delivered the Orchestra Experience to Columbia Business School’s Senior Executive Program since 2008; executive education work also includes INSEAD/CEDEP, IMD Lausanne and London Business School Corporate clients include senior teams at Microsoft, WPP, Google, eBay, Deutsche Bank, LVMH, Barclays, Morgan Stanley, BCG, PwC, Mandarin Oriental and the United Nations Author of two books published by Hal Leonard Corporation: «A Classical Approach to Jazz Piano Harmony» and «A Classical Approach to Jazz Piano Improvisation» Founder of the Canzona Chamber Orchestra (2010), performing classical repertoire and jazz crossover projects Biography The tension between structure and spontaneity runs through every high-performing team. An orchestra delivers the score with precision; a jazz band improvises around shared norms. Dominic Alldis is a jazz pianist, conductor, and founder of Music & Management and has spent more than two decades translating this contrast into a direct learning experience for executives. The question he brings to business audiences is concrete: when should a team follow the score, and when should it improvise? His framework draws from a professional career that spans both traditions. Alldis studied composition at the Royal Conservatory of The Hague, played jazz residencies in Paris and London, conducted orchestras across four continents, and has taught improvisation to classical pianists and opera singers at the Royal Academy of Music in London (where he holds the title of Honorary Associate) since 1991. That dual expertise is the engine of his practice: not music as illustration, but musical performance as a live laboratory for the dynamics organisations actually need to develop. Music & Management has embedded the Orchestra Experience in Columbia Business School’s Senior Executive Program since 2008 – endorsed by Paul Ingram, Kravis Professor of Business. Corporate clients include senior teams at Microsoft, WPP, Google, Deutsche Bank, LVMH and the United Nations. His executive education work spans INSEAD, IMD Lausanne and London Business School. Testimonials from CHROs, managing partners and CEOs consistently name the sessions as the most memorable leadership experience their organisations have produced. His books – «A Classical Approach to Jazz Piano Harmony» and «A Classical Approach to Jazz Piano Improvisation», both published by Hal Leonard Corporation – reflect the same bridging instinct: rigorous musical thinking made accessible to practitioners who come from a different tradition. Key speaking topics Leadership through musical performance Classical and jazz models of organisational alignment Collaboration and collective decision-making Listening as a leadership competency Creativity and improvisation in organisations Change and adaptability in complex environments Team dynamics and organisational trust Ideal for Senior executive teams at strategic off-sites, leadership summits, and cultural transformation programmes CHROs and L&D Directors designing experiential leadership development at executive level Business schools and executive education programmes seeking immersive, non-traditional learning formats CEOs and boards seeking a high-impact, memorable format that connects music, leadership, and organisational performance Audience outcomes A direct, experiential encounter with how alignment, trust, and collective decision-making operate in real time – not as concepts, but as felt dynamics A working vocabulary for the tension between structured coordination and creative autonomy in teams Greater awareness of listening as an operational leadership practice, not only a communication skill New perspective on how change and improvisation can be navigated without losing coherent direction Personal observations about their own leadership behaviour, prompted by the musical experience rather than delivered through instruction

Why organisations work with Dr Alan O’Neill The 7-Steps to Profit is a named, proprietary framework built from a multi-year consulting engagement at Selfridges, where annual profit grew from £45m to £200m. Audiences leave with a structured path they can map to their own organisation, not a set of principles they have to interpret. His central argument, that culture and customer experience are a single commercial mechanism, not parallel HR and marketing initiatives, gives boards a specific reframing of a decision they are typically making in silos. As Managing Director of Kara Change Management, he draws content from active client engagements across retail, hospitality, FMCG, financial services, and the public sector. The material is current, not archival. Four published books provide a body of work that extends well beyond the session: “Premium Is the New Black” on customer experience as competitive differentiation; “Culture Matters” on the four values that underpin high performance; “Show Me the Lid on the Box” on reducing change resistance; and “The Leader’s Six-Pack” on balancing leadership competencies with emotional intelligence A business columnist for the Sunday Independent and Gulf based publications, his frameworks are tested continuously against live commercial situations across multiple sectors and geographies. Biography highlights Founder and Managing Director, Kara Change Management Creator of the 7-Steps to Profit framework; deployed across client organisations including Selfridges, Toyota, Intel, Primark, Moët Hennessy, Dubai Duty Free, Getty Images, and the United Nations Author of three books: Premium Is the New Black, Culture Matters, and Show Me the Lid on the Box Business columnist, Sunday Independent (Ireland) and Gulf Business Non-executive director across multiple sectors in Europe and the Middle East 30+ years of consulting practice spanning retail, hospitality, FMCG, financial services, manufacturing, and public sector organisations across EMEA Biography Selfridges’ annual profit grew from £45m to £200m across several years of structured transformation, and the business went on to win multiple ‘Best Department Store in the World’ awards. The consulting framework behind that journey, Dr Alan O’Neill’s 7-Steps to Profit, is what organisations now bring him in to share. The 7-Steps to Profit is built on a specific argument: that culture, customer experience, and commercial performance are not parallel workstreams but a single, interdependent system. Culture is not the backdrop to strategy, it is the delivery mechanism. O’Neill formalised this thinking across three books: Premium Is the New Black addresses customer experience as competitive differentiation; Culture Matters defines the four values (Customer Centricity, Respect, Accountability, and Agility) that underpin a high-performance culture; Show Me the Lid on the Box provides a framework for leading change with reduced resistance. As Managing Director of Kara Change Management, he has applied the framework with organisations across retail, hospitality, FMCG, financial services, and the public sector, from Toyota and Intel to Dubai Duty Free and the United Nations. The Selfridges story transfers well: the structural argument it illustrates is as relevant to a B2B services firm or a public institution as it is to a department store. O’Neill continues to practise as an active consultant and non-executive director. He writes regular business commentary for the Sunday Independent and Gulf Business, keeping his frameworks in direct conversation with the commercial challenges organisations are currently navigating. Key speaking topics Change management and organisational transformation Culture as commercial strategy Customer experience and service excellence The 7-Steps to Profit Premium brand positioning and margin protection Values-led leadership Retail reinvention and the future of physical retail Ideal for CEOs and senior leadership teams managing a cultural transformation alongside a commercial or strategic pivot Chief Customer Officers and Chief Marketing Officers seeking to embed customer-centric behaviour across the full organisation CHROs and HR Directors designing culture programmes that connect directly to business performance Executive conferences in retail, hospitality, consumer goods, and financial services Audience outcomes A working understanding of the 7-Steps to Profit framework and how to map its logic to their own organisational context A reframing of culture and customer experience as a single commercial lever, not separate functional priorities Concrete examples drawn from the Selfridges engagement and other named client organisations that show how the framework operates under real conditions Greater clarity on where resistance to change typically originates and how structured approaches reduce it at scale A sharper diagnostic lens for identifying the gap between leadership intent and frontline behaviour

Why organisations work with Dr Gaia Grant A working University of Sydney Business School researcher whose doctoral thesis on sustainable innovation drew on 70+ global leader interviews and 4,000+ survey responses, so the frameworks she presents are tested data, not opinion. Two Wiley-published books, “The Innovation Race” and “Who Killed Creativity?”, that give buyers a defined intellectual position they can preview before booking. Proprietary diagnostics, the Innovative Change Leader Profile (iCLi) and the Polar Positioning tool, that let an executive team locate where their own innovation culture is breaking down rather than receive a generic talk. Two decades of advisory work with Google, JP Morgan, Visa, Salesforce, Boeing, Deloitte Digital and KPMG, which means the examples in the room land at the level senior teams operate at. A specific argument on ambidextrous leadership, the discipline of running today’s business and tomorrow’s at the same time, which is the actual problem most innovation programmes fail on. Biography highlights Researcher and lecturer in innovation, University of Sydney Business School, Discipline of Strategy, Innovation and Entrepreneurship. Co-author of “The Innovation Race” (Wiley, 2016) and the international bestseller “Who Killed Creativity?” (Wiley). Executive Director of Tirian, an international consultancy with client work across more than 30 countries. Creator of the Innovative Change Leader Profile (iCLi) and the Polar Positioning (PoP) tool, used inside corporate innovation and leadership programmes. Featured in Harvard Business Review, BBC, ABC TV, Reuters, Fast Company and the Wall Street Journal. Speaker and facilitator for Salesforce, Gartner Symposium, the World Presidents Organization, Google, JP Morgan, Boeing, KPMG and Deloitte Digital. Biography Innovation budgets keep rising while breakthrough output keeps falling. The gap is not a creativity problem; it is a culture and leadership problem, and that is the territory Dr Gaia Grant has spent her career mapping. Her doctoral research at the University of Sydney Business School, drawing on more than 70 interviews with global innovation leaders and over 4,000 survey responses, set out to identify what actually makes innovation sustainable inside large organisations. The work produced a set of diagnostics, the Innovative Change Leader Profile (iCLi) and the Polar Positioning tool, that locate where a leadership team is collapsing into one mode (efficiency, control, short-term certainty) at the expense of the other (exploration, risk, long-horizon bets). That argument runs through her two Wiley books. “Who Killed Creativity?”, co-authored with Andrew Grant, became an international bestseller by treating the loss of creative capacity as an organisational and cultural diagnosis rather than a personal failing. “The Innovation Race” extends the analysis to whole companies and economies, framing the central problem as ambidextrous leadership: the practical discipline of running the existing business and the next one at the same time. As Executive Director of Tirian, she works with Google, JP Morgan, Visa, Salesforce, Boeing, Deloitte Digital and KPMG, which gives her the rarer asset in this field: live evidence of where the published frameworks hold up under operating pressure and where they have to be retuned. Her commentary and research have appeared in Harvard Business Review, BBC, Reuters, Fast Company and the Wall Street Journal. Key speaking topics Innovation leadership and culture Ambidextrous leadership and the explore/exploit tension Sustainable innovation and purpose-driven growth Creative thinking inside large organisations Change leadership and cultural transformation Responsible decision-making about new technologies, including AI Future-proofing leadership for digital transformation Ideal for CEOs, CSOs and innovation leads commissioning enterprise innovation programmes that need to move past pilot stage. CHROs and chief learning officers building leadership development around adaptive and ambidextrous capability. Boards and executive teams confronting the trade-off between core-business performance and long-horizon investment. Transformation and culture leads inside professional services, financial services and technology firms. Audience outcomes A clear diagnosis of where their own organisation’s innovation culture is breaking down, framed against the iCLi and Polar Positioning models. A working vocabulary for the explore/exploit trade-off that leadership teams can apply to specific portfolio decisions. Evidence-based examples from Google, JP Morgan, Salesforce, Boeing and similar firms on what works and what fails. A defensible position on responsible adoption of new technologies, including AI, inside an existing operating culture. Confidence to challenge the assumption that “more creativity training” will fix what is fundamentally a leadership and structural problem.

Why organisations work with Hubertus Porschen He speaks to mid-market boards from inside the same world. As the elected federal chairman of Die Jungen Unternehmer from 2015 to 2018, he represented Germany’s young Mittelstand owners directly to policymakers and to ASU/Die Familienunternehmer. He has built and run digital businesses, not just advised on them. App-Arena and iConsultants give him a working vocabulary for what actually breaks when a traditional company tries to digitise a business model. His book Digitaler Suizid frames digital inertia as an existential risk to German firms, an argument that lands with audiences who have heard the optimistic version too often. He works in German and English with equal credibility, which matters for groups whose senior leadership sits across DACH and the wider European market. Biography highlights Federal Chairman, Die Jungen Unternehmer (BJU), 2015 to 2018, the young-entrepreneurs body within the ASU/Die Familienunternehmer association. Doctorate in economics, University of Marburg, with a dissertation on the academic entrepreneur. Author of Digitaler Suizid, on the digitalisation gap in the German economy. Founder and operator of multiple digital ventures including App-Arena GmbH; partner at iConsultants GmbH. Lecturer at Niederrhein University of Applied Sciences and the University of Cologne. Listed in Top 100 Speakers Excellence 2026 by Speakers Excellence. Biography The German Mittelstand is one of the most successful industrial structures in Europe. It is also one of the slowest to absorb new technology. That tension defines the working subject matter of Hubertus Porschen. He spent three years, from 2015 to 2018, as federal chairman of Die Jungen Unternehmer, the young-entrepreneurs wing of the ASU/Die Familienunternehmer association. The role put him in regular contact with policymakers in Berlin and with several thousand owner-managers running mid-sized German firms. The work that followed, as a speaker and as a founder, builds directly on that constituency. His operating experience is the second pillar. App-Arena, an online marketplace for social media applications, and iConsultants, a digital advisory practice, gave him direct exposure to the gap between digital strategy decks and the messy reality of changing how a 150-person company actually works. His book Digitaler Suizid develops the argument: German firms that treat digitisation as a marketing project rather than an operating one are quietly removing themselves from their own future. Today his keynote work concentrates on artificial intelligence: specifically the question of how a board moves from “AI-interested” to “AI-ready” without paralysing the operating business in the process. He lectures at Niederrhein University of Applied Sciences and the University of Cologne, holds a doctorate from the University of Marburg, and is listed in Speakers Excellence’s Top 100 for 2026. Key speaking topics Artificial intelligence in mid-market operations Digital transformation in family-owned and Mittelstand businesses Entrepreneurship and founder leadership Innovation and disruption in traditional industries Change management across generational workforces Digital business model design Ideal for Boards and executive teams of family-owned and Mittelstand firms in DACH CEOs, COOs and digital leaders confronting an AI adoption gap Industry associations and chambers of commerce convening member firms Founder networks and entrepreneurship programmes in German-speaking markets Audience outcomes A clearer sense of where their organisation sits on the line between AI-interested and AI-ready A working argument for why digital inertia is a strategic, not operational, risk Specific examples of how German mid-market companies have moved digital initiatives out of pilot Vocabulary to talk to a sceptical board about AI without leaning on vendor language

Why organisations work with Kevin Ahmaad Jenkins He grounds inclusion work in peer-reviewed research on bias and clinical outcomes, not in opinion or training-industry frameworks, which gives senior teams a defensible footing when DEI is contested. The RETINA Framework, his own intervention model, gives healthcare and high-regulation organisations a structured way to address how bias affects decisions, processes and outcomes. His Penn lectureship in Medical Ethics and Health Policy means he can hold a room of clinicians, executives and policy leaders with equal credibility. He has worked across more than 35 hospital associations and health systems, so the material is tested against operational reality, not just conference audiences. His delivery is calibrated for high-stakes rooms where the topic is uncomfortable, which is where most inclusion conversations now sit. Biography highlights Lecturer, Department of Medical Ethics and Health Policy, Perelman School of Medicine, University of Pennsylvania. Developed the Racism-Focused Trauma Informed Care (RETINA) Framework, used in patient-provider settings. Fellow, Veterans Health Administration Office of Minority Health. Member, National Academies of Science, Engineering, and Medicine Roundtable on Health Equity. National Minority Quality Forum 40 Under 40 Leader in Health, 2017. Robert Wood Johnson Foundation New Connections Award recipient. Biography Most inclusion content in circulation is built on values and training language, not on evidence about how bias actually shapes outcomes. That is the gap Jenkins’s work occupies. As a lecturer in Medical Ethics and Health Policy at the University of Pennsylvania’s Perelman School of Medicine, he studies how racism functions inside clinical processes, from algorithmic decisions to the quality of patient-provider interactions, and translates the findings into something organisations can act on. The RETINA Framework, which he developed, is a patient-provider intervention that treats racism as a measurable variable in care delivery rather than a cultural sentiment. It has informed equity work across more than 35 hospital associations and health systems. His standing as a Fellow within the Veterans Health Administration’s Office of Minority Health and as a member of the National Academies’ Roundtable on Health Equity puts him inside the institutions that set the national agenda on this question. For non-healthcare audiences, the value is the operating model. Jenkins treats inclusion the way a clinician treats a diagnostic problem: define the mechanism, measure the effect, intervene with something specific. That posture is recognisable to executives in banking, insurance and consumer-facing organisations that need an inclusion conversation grounded in evidence rather than in slogans. The National Minority Quality Forum named him a 40 Under 40 Leader in Health in 2017; the Robert Wood Johnson Foundation backed his early research through its New Connections Award. What organisations get when they put him in front of a senior audience is a researcher who can hold the room on a topic most speakers reduce to platitudes. He is fluent in the politics of the current moment, but his authority is not political. It is built on what the data actually shows about how organisations include or exclude their people and customers. Key speaking topics Inclusion as an operating discipline Bias in decision-making and clinical processes Health equity and the business of healthcare Inclusive management practice Culture change in high-regulation organisations Difficult conversations in the workplace Algorithmic bias and equity in service design Ideal for CHROs and Chief Diversity Officers rebuilding inclusion strategy after political backlash. Healthcare boards, hospital association leadership, and clinical executives addressing equity in care delivery. Banking, insurance and consumer-services leadership teams needing an evidence-based inclusion conversation. Senior-team offsites and leadership development programmes where the brief is to raise the standard of internal dialogue on race and bias. Audience outcomes A working definition of inclusion that can be operationalised inside an existing management system. A view of where bias sits inside specific organisational processes, not as an abstract cultural risk. Language and structure for conducting hard conversations on race without producing defensive responses. A clearer line between equity work that is defensible to a board and work that is performative. For healthcare audiences, exposure to the RETINA Framework and its application to patient-provider interactions.

Why organisations work with Peter Rios He brings a published research base on Latinx leadership in higher education that few DEI advisers can match. Untold Stories (Wipf & Stock, with Juan F. Martinez) is one of the first academic studies of Latinx administrators in Christian higher education and gives his diagnosis weight no consultant deck can. He works in two doctoral disciplines, intercultural studies (Fuller) and strategic leadership (Regent), so his prescriptions sit inside organisational structure and incentives, not alongside them. He delivers in English and Spanish, useful for organisations with bilingual workforces or Latin American operations where translated DEI content typically loses its edge. His operator credibility is genuine. He held vice presidential roles at two universities and ran teams as a pastor for a decade before moving into consulting, so his sessions speak to leaders carrying P&L and people responsibility, not just HR. Biography highlights Author of Untold Stories: The Latinx Leadership Experience in Higher Education (Wipf & Stock, 2022), co-written with Juan F. Martinez. Author of Maximize!: 12 Keys to Unlocking Your Greatest Potential. Lecturer in leadership at Penn State University; former adjunct at Colorado State University-Global Campus and Indiana Wesleyan University. PhD in Intercultural Studies, Fuller Graduate Schools; Doctorate in Strategic Leadership, Regent University School of Business and Leadership; doctoral coursework at USC Rossier School of Education; MA, Northeastern Seminary. Founder of Peter Rios Consulting, advising clients across business, government, higher education and faith-based institutions on leadership and inclusion. US Marine Corps veteran; bilingual in English and Spanish. Biography Most organisations describe inclusion as a value and treat it as a programme. The leaders who carry it inside the building, particularly Latinx leaders in white-dominated institutions, often experience something else: invisibility, code-switching, and a slow drain on the energy needed to do the job. Untold Stories: The Latinx Leadership Experience in Higher Education, written by Peter Rios with Juan F. Martinez and published by Wipf & Stock, was one of the first academic studies to document that gap inside Christian higher education. Rios writes from inside the systems he studies. He served as vice president at two universities, taught at Penn State, Colorado State University-Global Campus and Indiana Wesleyan University, and built Peter Rios Consulting to advise organisations on leadership development, organisational change and DEI integration. Clients sit across business, government, higher education, non-profits and faith-based institutions. His credentials sit in two disciplines on purpose. The PhD in Intercultural Studies from Fuller Graduate Schools gives him the language of identity, power and belonging. The Doctorate in Strategic Leadership from Regent University gives him the language of structure, decision-making and organisational design. That dual lens is what allows him to translate inclusion from values statement into management practice. His second book, Maximize!: 12 Keys to Unlocking Your Greatest Potential, sits alongside the consulting work as a leadership development resource. He delivers in English and Spanish, draws on his US Marine Corps service and a decade in pastoral ministry, and is a frequent podcast guest on shows including Les Brown and Cafe con Pam. Key speaking topics Inclusive and values-based leadership Latinx leadership and representation Leadership development and executive coaching Organisational change and culture Identity, power dynamics and belonging at work Generational diversity in the workplace Personal leadership and peak performance Ideal for Heads of HR, CHROs and DEI leads in organisations where inclusion programmes are stalling at the leadership pipeline University presidents, provosts and trustees navigating Latinx student growth and faculty representation Bilingual or pan-American organisations seeking leadership development that works in English and Spanish Faith-based institutions and non-profits revisiting how leadership is identified and developed across cultural lines Audience outcomes A clearer view of where inclusion language and leadership practice diverge inside their own organisation Specific moves leaders can make to retain and promote underrepresented talent rather than just hire it A framework drawn from Rios’s research and consulting for surfacing the lived experience of Latinx and other underrepresented leaders Personal leadership reflection grounded in the twelve principles of Maximize!