Madison Butler

Most organisations treat culture as a values poster and inclusion as a compliance line. The work of designing how people actually experience the company, from onboarding to exit, sits unowned between HR, leadership and operations. When the experience breaks, engagement collapses, attrition rises, and the gap between stated values and lived reality becomes the company’s most expensive credibility problem.

Madison Butler is a workplace strategist and keynote speaker who helps organisations design employee experiences built on psychological safety, authenticity and inclusion as operating practice.

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Why organisations work with Madison Butler

  • She works inside the people function as a practitioner, not as an outside commentator. Her perspective comes from running employee experience as Chief Experience Officer at GRAV and as a fractional people ops consultant.
  • She has built a structural intervention into her own industry. The Black Speakers Collection was created to close the speaker pay gap for Black speakers, and is now a working directory used by meeting planners.
  • Her book “Let Them See You” (Wiley, 2025) gives buyers a published thesis on authenticity at work that they can hand to a leadership team before the keynote.
  • She speaks credibly on mental health, trauma and psychological safety in workplace settings without softening the operational implications for managers.
  • Named a LinkedIn Top Black Voice and a DivInc Austin Rising Star, with sustained media presence in The New York Times, The Wall Street Journal, Business Insider and Rolling Stone.

Biography highlights

  • Author, “Let Them See You: Empowering Change Through Authenticity” (Wiley, 2025)
  • Founder, Black Speakers Collection, a directory created to address pay equity for Black speakers
  • Founder, Blue Haired Unicorn, an HR and DEI consultancy advising on psychological safety and culture design
  • Chief Experience Officer at GRAV, based in Austin, Texas
  • Named a LinkedIn Top Black Voice; named DivInc Austin Rising Star, 2021
  • Featured in The New York Times, The Wall Street Journal, Business Insider, Yahoo and Rolling Stone

Biography

The employee experience is the part of the company most leaders do not own. HR runs onboarding, operations runs the systems, leadership sets the tone, and the actual lived experience falls between them. Butler works in that gap. As Chief Experience Officer at GRAV and through her consultancy Blue Haired Unicorn, she designs how a workforce actually moves through the organisation, from joining to leaving.

Her published thesis sits in “Let Them See You: Empowering Change Through Authenticity”, released by Wiley in 2025. The argument is that performative culture work fails because it asks people to keep their full selves out of the building. Butler treats authenticity as an operating condition for trust, engagement and retention, not as a value statement.

The Black Speakers Collection is her clearest demonstration of how she thinks. Faced with persistent pay inequity for Black speakers in the bureau industry, she built a directory rather than writing a position piece. It is now used by meeting planners as a working resource, profiled by PCMA and Prevue Meetings.

Her media presence reflects the breadth of her audience. The New York Times, The Wall Street Journal, Business Insider, Yahoo and Rolling Stone have carried her commentary on workplace culture, mental health and inclusion. LinkedIn named her a Top Black Voice; DivInc named her Austin Rising Star in 2021.

Key speaking topics

  • Psychological safety and workplace culture
  • Authenticity and human-centred leadership
  • Employee experience design
  • Inclusion as operating practice
  • Mental health and trauma at work
  • Future of work and the people function
  • Personal branding and self-presentation at work

Ideal for

  • CHROs and chief people officers designing employee experience end to end
  • Heads of DEI and inclusion leads looking for operating substance over signalling
  • Founders and CEOs of scaling companies under cultural strain
  • Internal leadership programmes for managers responsible for psychological safety

Audience outcomes

  • A clearer view of where the employee experience is breaking inside their own organisation
  • A sharper distinction between performative culture work and operating culture work
  • Language for managers to discuss mental health, trauma and authenticity at work without flinching
  • Practical reference points from a practitioner running these problems day to day
  • A published thesis (“Let Them See You”) to extend the conversation after the room

Talks

Authentic Leadership: Vulnerability First

A keynote on vulnerability as a trust-building mechanism inside management practice.

Key takeaways:

  • Why authenticity is an operating condition for engagement, not a leadership style
  • How managers signal psychological safety in everyday interactions
  • The cost to retention and trust when leaders perform composure

The Future of Work: Designing Your Organization for Scale

A keynote on building human-centred organisational design that survives growth.

Key takeaways:

  • Where employee experience breaks as headcount scales
  • How to design onboarding, growth and exit as one connected journey
  • What the people function owns, and what it cannot own alone

Build For You: Authentic Personal Branding

A keynote on aligning values, strengths and presence into a credible personal brand.

Key takeaways:

  • How authenticity translates into professional credibility
  • Why values-aligned branding outlasts positioning exercises
  • The cost of building a brand that does not match the person behind it

Videos

Testimonials

Madison talked about this and I struggle with the "well spoken" compliment, because I so admire people that are extremely clear communicators. But she really was- just super polished, balanced humor to ease our little egos, and her confidence made you really want to learn from her - plus she was willing to share her lived experiences which was so valuable.
Kiley W
Highly recommend Madison for any DEI training!
Kelsey D
Madison Butler is a star and coveys her story and messages in such a matter of fact way. Thank you for bringing her to us
Marc Brownstein
CEO
Madison centered on a topic that many Red Hatters were excited to discuss for some time. She answered the various challenging yet necessary questions revolving intersectionality and what it looks like in the LGBTQ+, Black and Latinx/Hispanic community. We're even more excited because this conversation is going to continue with the other diversity and inclusion communities here at Red Hat. As we continue to push for inclusivity and focus on an open and welcoming workplace for everyone to be themselves, we thank Madison for providing her expertise on how we can accomplish that. Can't say thank you enough, Madison!
Red Hat
Inviting Madison Butler to be a guest speaker for our students was one of the best decisions we’ve made. Confident and inviting, Madison has the exceptional story telling skills to both capture and move the masses. Madison’s exceptional listening skills and passion to make the world a better place make a great experience for any audience. Madison had the highest engagement of our panel and our students walked away from the experience feeling motivated. I can’t wait to book Madison for more opportunities- hopefully she won’t be fully booked!
San Jose City College
Madi Butler’s humanity-first approach, coupled with her lived experience and astute insights on how to improve our workplaces and the communities that power them, left me wanting to learn more and to do better.
ImpactDEI
Madison was a terrific guest who showed up prepared and answered all of our questions in a thoughtful and organized way. She is also a credible thought leader in the world of talent acquisition, corporate culture, and human resources.
PunkRockHR
Very satisfied! Great content and great to work with.
Marcett Banks
Portland Human Resource Management Association
Madison was great and she really brought in her expertise and experience into the conversation making it a space that is honest and candid which is what we wanted.
Saili Willis
Momentive
Madison was an engaging speaker and provided excellent takeaways for both individual contributors as well as leaders and managers.
Brittany Oberstadt
Code42
Top Notch!
Titus West
LaunchDarkly
Madison was amazing to work with and offered a really impactful conversation for our employees.
Devin Locascio
Equity & Belonging Program Specialist, Zillow Group
Madison Butler is an incredible speaker; her presence, passion, knowledge, and storytelling ability are second to none. Our company learned so much from just a single one-hour session with Madison; not only how to better approach diversity, equity, and inclusion but also how to start taking specific steps actions in both our personal and professional lives to improve our relationships, workplaces, and communities. Thank you, Madison!
Paige VanDemark
HR Generalist, MaryRuth Organics
Madi, thank you so much for speaking with the CPAWS-BC team earlier this week. The feedback from the staff has been incredibly positive, and your talk definitely left us wanting to engage more. It was inspirational, to-the-point, and beautifully authentic. You are gifted, indeed. Thank you for sharing your wisdom and experiences.
Meaghen McCord
Executive Director, Canadian Parks and Wilderness Society British Columbia Chapter
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