Emotional Intelligence

Why organisations work with Daisy Buchanan A working novelist and journalist who teaches creative practice as a wellbeing discipline, not a soft skill. Her DK title Read Yourself Happy makes the case that reading is anxiety management with evidence, not a metaphor. Founder of the Creative Confidence Clinic and a tutor for Arvon, the UK creative writing charity. Her sessions on imposter syndrome and creative risk are built on a teaching practice, not a single keynote. Host of the literature podcast You’re Booked, with hundreds of long-form author interviews. She brings a tested craft of asking good questions, which transfers directly into panel hosting, internal town halls and leadership Q and A formats. Catalogue of four Sphere novels and three non-fiction books across DK, Headline and Hachette. The credibility is in the working output, not the speaker reel. Broadcast fluency across Woman’s Hour, the Today programme, This Morning and Good Morning Britain. Audiences get a speaker who can hold a room, an interviewee and a live moment with the same control. Biography highlights Author of four novels published by Sphere (Little, Brown): Insatiable, Careering, Limelight and Pity Party. Insatiable was longlisted for the CWIP prize. Author of three non-fiction books: How To Be A Grown Up, The Sisterhood, and Read Yourself Happy (DK, 2025), on reading as a tool for anxiety. Host of the You’re Booked podcast, interviewing authors on their reading lives. Founder of the Creative Confidence Clinic, a writing community on Substack, and creator of the Write Like A Reader course. Tutor for the Arvon Foundation. Journalism in The Guardian, The Telegraph, The Times, Grazia (former “Dear Daisy” agony aunt), Marie Claire and The Pool. Broadcast credits include Woman’s Hour, Today, A Good Read, This Morning and Good Morning Britain. Guest-presented Booker Prize coverage for BBC News. Biography Wellbeing programmes have multiplied inside organisations over the past decade, and so has the language of psychological safety. Yet many leaders still find their teams cautious, distracted and reluctant to bring a half-formed idea into the room. The missing piece is often the daily practice of imagination, attention and honest conversation, which used to happen on the page and in long forms of reading. Buchanan’s books take this on directly. Read Yourself Happy, published by DK in 2025, argues that the right book habit is a clinically meaningful intervention in anxiety. Her novels with Sphere, including Insatiable, Careering (adapted by BBC Radio 4) and Limelight, examine ambition, money and self-worth in working women’s lives. Her non-fiction includes The Sisterhood and How To Be A Grown Up, both written for readers navigating early career and adult identity. The teaching grew out of the writing. She founded the Creative Confidence Clinic on Substack, tutors for the Arvon Foundation and hosts You’re Booked, a long-running literature podcast in which she conducts the kind of careful, generous author interview that is now uncommon in mainstream culture. The discipline of asking good questions and listening to the answer sits underneath her workplace sessions on imposter syndrome, creative risk and reading for wellbeing. For organisations, the value is in the combination of a working journalist’s discipline, a novelist’s specificity about emotional life, and a broadcaster’s room presence. Audiences leave able to name what they were anxious about, with a small number of usable habits for attention and creative risk. Her broadcast work, from the Today programme to guest-presenting Booker Prize coverage for BBC News, also makes her a credible host for internal events where the speaker needs to land a difficult conversation, not deliver a slide deck. Key speaking topics Reading and book habits as a tool for anxiety and mental health Creative confidence and imposter syndrome at work Asking better questions in leadership and team conversations Storytelling and narrative craft for business communication Women, ambition and the working life Event hosting, panel moderation and author-in-conversation formats Ideal for People, culture and wellbeing leaders looking for a wellbeing voice that is literary and specific rather than clinical or generic Internal communications and L&D teams running sessions on creative confidence, imposter syndrome or storytelling Conference organisers needing a credible host or moderator for an author-in-conversation or fireside format Women’s networks, ERGs and book clubs inside organisations Audience outcomes A working definition of creative confidence that they can practise without leaving their job A small set of reading and attention habits with a defensible link to anxiety reduction Sharper questions to take into one-to-ones, town halls and difficult team conversations Permission to take creative risk in writing, presenting and contributing in meetings A more honest sense of the gap between performed confidence and the real thing

Why organisations work with Nigel Taberner His “Level 2 listening” framework – drawn from 10 years of operational hostage negotiation, not from theory – gives leaders a named, structured method for building trust and influencing outcomes when positional power and concessions are unavailable. The “negotiating when you have nothing to give” argument maps directly to the situations most commercial and leadership teams actually face: a resistant enterprise client, a difficult board conversation, a supplier who holds all the terms. An operational record of more than 130 high-risk incidents – armed sieges, suicide interventions, and international kidnap situations – resolved without loss of life at any incident he attended gives his principles a level of practical validation that is genuinely rare. He contributed to the national training programmes that produced negotiators for forces in the UK, Finland, Australia, and the FBI, meaning the frameworks he teaches have been tested and refined across different cultures and high-stakes operational contexts. His interactive masterclasses give leadership and sales teams direct practice in the specific listening and influence techniques – not a theory of why they work, but structured repetition of actually applying them. Biography highlights 30-year career with Greater Manchester Police, rising from Police Constable in Moss Side to Detective Inspector 10 years as an operational hostage negotiator, attending more than 130 armed sieges, suicide interventions, and international kidnap situations States that no incident he attended ended in loss of life Detective Inspector for counter-terrorism policing operations at Manchester Airport and Liverpool John Lennon Airport Member of the national negotiator training team responsible for programmes delivered in the UK, Finland, Australia, and the FBI Founder and Managing Director of Level2Communications Featured speaker at AICPA and CIMA events on commercial negotiation and leadership communication Biography Nigel Taberner joined Greater Manchester Police as a constable in Moss Side in the early 1990s. Three decades later, he retired as a Detective Inspector, having led counter-terrorism operations at Manchester Airport and Liverpool John Lennon Airport. In between, he spent 10 years as an operational hostage negotiator. During those 10 years, he attended more than 130 high-risk incidents – armed sieges, suicide interventions, and international kidnap situations. He states that no one died in any incident he attended. From that experience, he drew a precise argument: what separates a resolved negotiation from a failed one is almost always the quality of listening, not the strength of the opening position. He calls this Level 2 listening – attending fully to what the other person is actually communicating, rather than preparing a response. The commercial application is direct. Most business negotiations happen without meaningful leverage. A sales team pursuing a reluctant client, a leader managing a team through unwanted change, a CFO trying to hold a supplier to terms – each faces the same dynamic a hostage negotiator faces when they hold no cards and can offer nothing in return. That is where the framework Taberner developed applies most sharply. He was a member of the national training team that developed new generations of negotiators for forces in the UK, Finland, Australia, and the FBI. Since founding Level2Communications, he has brought those same principles to corporate audiences, including events run by AICPA and CIMA. Key speaking topics Negotiation without leverage High-stakes communication Active listening and influence Trust-building under pressure Crisis communication Leadership under pressure Emotional intelligence in negotiation Ideal for Senior leaders and executive teams facing difficult internal or external stakeholder conversations Sales and commercial teams whose negotiations depend on relationship and trust rather than pricing power Risk, security, and crisis management professionals HR and people leaders managing conflict, sensitive conversations, or organisational change Audience outcomes A named, structured framework – Level 2 listening – for influencing outcomes when leverage is absent Practical techniques for building trust quickly in unfamiliar or high-pressure conversations A clearer understanding of how professional negotiators approach conversations most people find difficult, and why their methods work Greater confidence in handling conflict, resistant stakeholders, and high-stakes decisions A reframed view of listening as a strategic tool rather than a passive courtesy

Why organisations work with Charlene Douglas A clinically trained therapist, not a wellbeing presenter. Diplomas in Psychodynamic Counselling and Psychosexual Studies (2018), BACP-registered, with a private practice in London behind every session she delivers. Public credibility from Channel 4’s Married at First Sight UK gives her unusual reach into employee audiences who would tune out a more traditional speaker, without diluting the substance of what she covers. Author of Come Closer (Penguin Random House / DK, 2024), a published synthesis of the communication, intimacy and self-awareness frameworks she uses with clients, available as anchor content for follow-on workshops. Talks about boundaries, communication and stress with the directness of a working therapist, which lands differently inside organisations than corporate wellbeing language usually does. Brings a Black woman entrepreneur’s lens to belonging and imposter syndrome conversations, drawn from her own practice rather than from a DEI framework deck. Biography highlights Sex and relationship therapist on Channel 4’s Married at First Sight UK since 2021. Diploma in Psychodynamic Counselling, Highgate Counselling Centre (2018). Diploma in Psychosexual Studies, Centre of Psychosexual Health (2018). Registered with the British Association for Counselling and Psychotherapy (BACP). Author of Come Closer: Everything You Ever Wanted to Ask a Sex and Relationship Therapist (Penguin Random House / DK, 2024). Founder of private practice The Intimacy Coach; broadcast and podcast credits include Good Morning Britain, Steph’s Packed Lunch, E4’s The Sex Clinic, and The Referral with Dr Karan. Biography Most workplace wellbeing programmes are built around the individual. The relationships people are inside, with managers, peers, and themselves, are where the strain actually shows. That is the territory Charlene Douglas has worked in for almost a decade as a clinically trained therapist, and it translates more directly into team performance than the wellbeing industry usually admits. Douglas qualified through the Highgate Counselling Centre in psychodynamic counselling and the Centre of Psychosexual Health in psychosexual studies, both in 2018. She is registered with the BACP and runs The Intimacy Coach, a private practice working with individuals and couples in London and online. The clinical grounding is what separates her from the broader category of relationship commentators. Channel 4 brought her onto the expert panel of Married at First Sight UK in 2021, which has given her a public platform that few therapists with comparable credentials have. She has used it to publish Come Closer with Penguin Random House in 2024, a book that captures the communication and self-awareness work she does with couples and adapts it for a general reader. For corporate audiences, she draws on the same clinical material to talk about boundaries, communication, stress, and the quiet ways relationships at work erode under pressure. Her own experience as a Black woman building a private practice and a public profile feeds directly into how she handles questions of belonging, voice, and confidence with senior audiences. Key speaking topics Communication and boundaries at work Stress, self-care and burnout prevention Resilience, wellbeing and mental health Team dynamics and psychological safety Belonging and imposter syndrome Leadership with empathy Inclusion and the lived experience of difference Ideal for HR, People and Culture leaders building wellbeing programmes that need clinical credibility Employee resource groups and women’s networks, including events centred on women of colour Internal communications and town hall events seeking a recognisable name with substantive content Leadership development cohorts working on empathy, listening and difficult conversations Audience outcomes A clearer language for what good and bad communication look like in everyday work relationships Practical boundary-setting techniques drawn from clinical practice rather than self-help Direct frameworks for managing stress and protecting personal capacity under sustained pressure A more honest conversation about belonging and confidence that does not retreat into corporate DEI vocabulary

Why organisations work with Ben Hines A signature programme, Know the Score, delivered with the Royal Philharmonic Orchestra and other professional ensembles, that puts senior leaders in the room with a world-class team operating in real time. Faculty appointments at Henley Business School and Korn Ferry International, anchoring the experiential work in a credible leadership development frame. Eighteen years in financial and legal services, including strategic marketing leadership at Barclays PLC, which keeps the corporate translation grounded rather than theatrical. A coaching credential (ACC, International Coach Federation) and a music degree from the University of York, sitting behind a method that other speakers cannot replicate. Biography highlights Founder of Moving Performance (2009), a leadership development firm using music and live musicians as the medium for senior team work. Creator of Know the Score, the first leadership programme to be developed in partnership with the Royal Philharmonic Orchestra. Senior Associate faculty at Henley Business School, Korn Ferry International, and Altitude Leadership Partners. Associate Certified Coach, International Coach Federation. BA (Hons) Music, University of York. Earlier career as a strategic marketer at Barclays PLC and advisor to CPA Global. Biography A high-performing orchestra and a high-performing executive team face the same problem. Many specialists, one shared outcome, no rehearsal time. Most leadership development programmes describe that problem in abstract terms. Ben Hines puts it on a stage and lets leaders watch it solved in front of them. Moving Performance, the firm he founded in 2009, places professional musicians inside leadership sessions for serious organisations. The signature programme, Know the Score, runs in partnership with the Royal Philharmonic Orchestra and was the first leadership format developed with that orchestra. Senior teams observe how a group of experts coordinates without verbal instruction, then translate what they have seen into their own decision rhythms, listening habits, and roles under pressure. The credibility of the work rests on the corporate spine behind it. Eighteen years inside financial and legal services, including strategic marketing leadership at Barclays PLC across multiple international markets and an advisory role at CPA Global, sit underneath the musical method. Senior Associate faculty appointments at Henley Business School and Korn Ferry International, and an ACC coaching credential from the International Coach Federation, place the practice inside recognised leadership development infrastructure. Clients to date include Accenture, BP, Cisco, Coca-Cola, Deutsche Borse, Jaguar Land Rover, PwC, Telekom Austria, Thames Water, and Wise. Key speaking topics High-performing teams Leadership and team development Change leadership Emotional intelligence in senior teams Communication and listening Executive presence Ideal for Chief Executives and executive committees running team off-sites and leadership conferences Heads of Leadership Development and CHROs commissioning senior team programmes Transformation leads using a leadership intervention to reset team behaviour during change Conference organisers needing a substantive keynote that doubles as a shared experience for the room Audience outcomes A common reference point for how an expert team coordinates without hierarchy interrupting the work Specific behavioural cues from professional musicians that translate into meeting and decision rhythms Sharper attention to listening, non-verbal signals, and timing in senior team interaction A shared experience the group keeps referring back to long after the session

Why organisations work with Heather J. Crider Pairs neuroscience-based performance content with live percussion through her Everyday Rockstar collaboration with drummer Mark Schulman, a format conference programmers book specifically to reset audience energy in long event agendas. Uses the Impact Index, a proprietary assessment she co-created with Schulman, to give teams a measurable read on how they show up for colleagues and clients, so the keynote leaves a tool behind rather than only a feeling. Translates research on stress, attention, and recovery into short-form micro-practices that fit inside an executive day, designed for audiences who have already been through the standard wellness curriculum. Brings 15 years of conference keynoting and a working podcast platform, Go Reflect Yourself, to her sessions, so delivery quality is a known quantity for nervous programme leads. Wrote the 2024 book Believe In Yourself More Than Your Grandma, which gives audiences a take-home extension of the keynote material and a credible authorial anchor. Biography highlights Author, Believe In Yourself More Than Your Grandma: Unleash Your Superpower Through Simple Neuroscience, 2024. Co-founder of Everyday Rockstar with Mark Schulman, drummer for P!nk and Billy Idol. Co-creator of the Impact Index, a validated assessment of how individuals show up for others. Host of the Go Reflect Yourself Podcast. Headline keynote at Anthology Together 2024 and the 2025 CPI Certified Instructors’ Conference. Featured in Forbes, Yahoo Finance, Brainz Magazine, and Thrive Global. Biography The standard playbook for workforce wellbeing has run its course. Steps challenges, mindfulness apps, and resilience workshops have not stopped the climb in burnout and disengagement. Heather J. Crider’s work begins from that observation. She designs brain-based protocols for leaders and teams who already know they are tired and want a method, not another inspirational reset. The signature format pairs her neuroperformance keynote with Mark Schulman, the drummer behind P!nk and Billy Idol. Together they co-founded Everyday Rockstar and co-created the Impact Index, an assessment that gives audiences a measurable read on how they affect the people around them. The combination, live percussion and applied neuroscience, is the reason conference programmers book the duo to reset energy across full agendas. Crider’s individual practice sits inside this broader system. She published Believe In Yourself More Than Your Grandma: Unleash Your Superpower Through Simple Neuroscience in 2024, hosts the Go Reflect Yourself Podcast, and works through coaching programmes informed by neuroscience research. She has been featured in Forbes, Yahoo Finance, Brainz Magazine, and Thrive Global, and headlined Anthology Together 2024 alongside Schulman to address EdTech leadership audiences on bold action under pressure. The argument she makes to senior buyers is straightforward. If workforces are tired, the intervention has to change the underlying inputs to attention, recovery, and emotional regulation, not the surface activity. Her keynotes give executive audiences a small set of brain-aware practices, paired with an assessment that lets a team see, in numbers, whether anything has shifted afterwards. Key speaking topics Neuroperformance and burnout prevention Resilience and stress management for senior teams Emotional intelligence and self-regulation under pressure Confidence and team engagement Music and neuroscience as a performance pairing Peak performance habits Ideal for CHROs and heads of learning addressing burnout and engagement in fatigued teams Conference programmers seeking a high-energy keynote that delivers an applied tool, not only a mood lift Executive leadership offsites focused on resilience, focus, and recovery Sales and customer-facing teams under sustained performance pressure Audience outcomes Specific brain-based micro-practices audiences can apply the next working day A measurable read on personal and team impact through the Impact Index Language for talking about burnout and recovery with credibility inside their organisation Renewed energy in the room, anchored in a method rather than novelty

Why organisations work with Myrto Legaki She translates clinical mindfulness research, trained at the University of Massachusetts and Brown University programmes, into language and practice that corporate leaders accept and apply She speaks to senior audiences as a former MBA-trained consultant who spent 15 years in marketing and consulting roles across New York, London and Athens, not as an external wellness coach Her programmes have been deployed inside Microsoft, Google, GlaxoSmithKline, Nestlé, Roche, Novartis, AbbVie, Bayer and Coca-Cola HBC, giving her a working view of what corporate wellbeing actually requires at scale She treats psychological safety as a leadership behaviour problem, with specific practices, rather than a culture-survey output Biography highlights Founder and director, One Breath Mindfulness Center, Athens Certified MBSR instructor, trained at the University of Massachusetts (OASIS Mindfulness Center) and the Brown University Mindfulness Center Trained directly by Jon Kabat-Zinn and Saki Santorelli, the clinical founders of the MBSR field TEDx speaker, TEDxUniversityofMacedonia, on the role of silence and mindfulness in leadership MBA, Boston University; BSc Corporate Finance, University of Piraeus Member of the Harvard Business Review Advisory Council Implemented leadership and wellbeing programmes inside Microsoft, Google, GlaxoSmithKline, Nestlé, Roche, Novartis, AbbVie, Bayer, MSD, Philip Morris and Coca-Cola HBC Biography Most corporate wellbeing programmes do not change leadership behaviour. They sit alongside it. Yoga sessions, app subscriptions and resilience workshops run in parallel with the same executive operating norms that produce the stress in the first place. The gap between wellbeing spend and wellbeing outcome is, in practice, a gap in what leaders model and reward. Myrto Legaki works in that gap. After 15 years in management consulting and marketing across New York, London and Athens, including senior roles at multinationals, she trained as a Mindfulness-Based Stress Reduction instructor at the University of Massachusetts and the Brown University Mindfulness Center, under Jon Kabat-Zinn and Saki Santorelli. She founded One Breath Mindfulness Center in Athens to bring that clinical training into corporate leadership programmes. Her work integrates neuroscience, applied psychology and contemplative practice into formats senior leaders accept: programmes on self-leadership, psychological safety, stress regulation, communication under pressure and team culture. Inside organisations such as Microsoft, Google, GlaxoSmithKline, Nestlé, Roche, AbbVie and Bayer, she has worked with leaders and teams on the specific behaviours that determine whether a culture supports performance or quietly erodes it. She is a TEDx speaker, a member of the Harvard Business Review Advisory Council, and holds an MBA from Boston University and a finance degree from the University of Piraeus. The combination matters: corporate audiences engage with her because she has held the operating roles they hold now, and applies clinical wellbeing science with the precision a senior buyer expects. Key speaking topics Mental health in the workplace Psychological safety and trust Self-leadership and executive composure Resilience and stress regulation Mindful leadership Inclusive leadership and unconscious bias Women’s leadership Ideal for CHROs and heads of people designing leadership and wellbeing programmes with measurable behavioural outcomes C-suite and senior leadership teams under sustained delivery pressure Heads of culture, DEI and learning embedding psychological safety into management practice Audience outcomes A clear distinction between wellbeing as a perk and wellbeing as a leadership operating capability Specific, evidence-based practices for stress regulation and composure under pressure A working vocabulary for psychological safety that connects daily leadership behaviour to mental health outcomes Confidence to address mental health and burnout in their organisation without defaulting to programme-speak

Why organisations work with Peter Nelson He has run the same flagship influence programme at Henley Business School for over fifteen years, which means executive cohorts arrive at a method that has been stress-tested across hundreds of senior leaders, not a workshop assembled for the brief. He pioneered the use of professional actors in corporate influence and pitching training, and built the rehearsal-led methodology now common across UK executive education before it was standard practice. His client base spans law firms, asset managers, oil majors, professional services, the European Commission and Army HQ, which gives him a working vocabulary for influence in highly regulated, technically complex and politically sensitive environments. He works at the level of behaviour and live performance, not frameworks: leaders rehearse the actual conversation, board moment or client pitch they will face, with feedback in the room. Biography highlights Executive Fellow, Henley Business School; lead faculty on the “Influence and Impact” programme for over 15 years. Member of the Executive Faculty, Southampton Business School. Works with Cambridge Judge Business School, Warwick Business School and Duke Corporate Education on senior executive development. Pioneered the use of professional actors in business roleplay for influence and pitching training in the 1990s. Client roster includes Man Group, BP, BMW, Motorola, Allen & Overy, Baker & McKenzie, Barclays, Deloitte, ING, McLaren, the NHS, the European Commission and Army HQ. Signature programmes: Influence and Impact, Influencing and Negotiating, Business Pitching, Client Relationship Management, Team Effectiveness. Biography Most executive education on influence stops at the framework. Leaders leave with a model of stakeholder mapping or persuasion archetypes, then walk into a board meeting and revert to slides. The gap between knowing the theory and behaving differently in the room is the practical problem of senior communication, and it is the problem Peter Nelson has spent more than three decades working on. At Henley Business School, where he is an Executive Fellow, Nelson has led the “Influence and Impact” programme for over fifteen years. The same method now runs across Cambridge Judge Business School executive clients, Warwick Business School corporate cohorts, Duke Corporate Education and Southampton Business School, where he sits on the Executive Faculty. Cohorts include senior partners in global law firms, asset managers, professional services boards and policy leaders inside the European Commission and Army HQ. The methodology is distinctive in its mechanics. Nelson brought professional actors into corporate influence and pitching training in the 1990s, before it was standard, so leaders rehearse the actual conversation they will face: the regulator briefing, the new business pitch, the board update, the difficult client renewal. Feedback is delivered live, in the moment, on behaviour rather than theory. The result is a body of practice rather than a body of writing. Clients include Man Group, BP, BMW, Motorola, Allen & Overy, Baker & McKenzie, Barclays, Deloitte, ING and McLaren, and Nelson is most often booked when an organisation has identified that its senior people are technically excellent and commercially under-converting in the moments that matter. Key speaking topics Influence and persuasion at senior levels Executive presence and leadership impact High-stakes business pitching Negotiation skills Senior client relationships Presentation skills for leaders Team effectiveness Ideal for Partners and senior leaders in law, professional services and asset management preparing for client pitches and renewals Executive committees and boards developing presence and senior communication capability Sales, business development and relationship management leaders selling to sophisticated buyers HR and L&D heads commissioning executive development on influence, negotiation and leadership impact Audience outcomes A concrete sense of how senior audiences read presence, and what to change in the next conversation that matters Sharper command of the pitch, the board update and the negotiation set-piece, rehearsed against live feedback rather than discussed in abstract Specific tools for moving from technical credibility to commercial conversion in client-facing moments A working vocabulary for coaching their own teams on influence and impact after the session

Why organisations work with Ashley Rhodes-Courter A clinical credential behind the personal story. She is an LCSW running a mental health agency, the Foundation for Sustainable Families, which means her work on resilience and wellbeing is grounded in clinical practice, not motivational framing. A specific account of what trauma-informed care looks like in real institutions. Nine years across 14 foster placements gives her a rare credibility on systems that fail vulnerable people, and on what it takes to redesign them. Authority on schools, social services, and helping professions. Her talks for educators and frontline workers address abuse identification, burnout, and self-care with the precision of a practitioner, not a guest speaker. A New York Times bestselling memoir used in college curricula nationally, plus a published children’s book on a transgender sibling listed on the 2022 ALA Rainbow Book List. The body of work is taught, not just sold. Biography highlights New York Times bestselling author of Three Little Words (Simon & Schuster, 2008), with sequel Three More Words and the picture book Sam Is My Sister (Albert Whitman & Company, 2021). Licensed Clinical Social Worker. MSW from the University of Southern California; undergraduate degree from Eckerd College. Founder of the Foundation for Sustainable Families, a non-profit mental health agency providing trauma-informed care. Featured on CNN, Good Morning America, Today, The New York Times, USA Today, and Glamour, including selection as one of Glamour’s Top Ten College Women and to USA Today’s All-USA Academic Team. Profiled on NBC’s Women of Worth (December 2021). Sam Is My Sister included on the American Library Association’s 2022 Rainbow Book List. Biography Most public conversations about resilience treat it as a personal trait. In organisations that depend on people doing emotionally demanding work, teachers, social workers, healthcare staff, HR leaders, that framing breaks down. Resilience is built or eroded by systems, supervision, and the quality of care that workers themselves receive. Ashley Rhodes-Courter’s work begins from that point. She is unusual among speakers on this subject in holding the credential that matches the content. As a Licensed Clinical Social Worker with a Master’s from the University of Southern California, she runs the Foundation for Sustainable Families, a mental health agency providing trauma-informed care. The clinical work informs the talks, and the talks track current practice rather than stories from a decade ago. Her authority on the subject is also biographical. Three Little Words, published by Simon & Schuster in 2008, traces nine years across 14 foster placements in Florida. The book began as an essay in The New York Times Magazine, became a New York Times bestseller, and is now used in collegiate social work and education programs. Three More Words extends the account into adulthood and adoptive parenting. Sam Is My Sister, her 2021 picture book with Albert Whitman, was placed on the American Library Association’s 2022 Rainbow Book List. The combination matters for serious buyers. A leadership team that wants a substantive session on burnout, on what schools and social services actually need from staff, or on inclusion as a duty of care, gets a speaker who has lived inside failing systems and now treats people inside the current ones. The argument is not that adversity creates strength. It is that institutions decide whether the people inside them recover or break. Key speaking topics Trauma-informed leadership and organisational practice Burnout and self-care in helping professions Resilience after adverse experience Foster care, child welfare, and adoption Mental health in the workplace Inclusion and family diversity Educator and frontline-worker wellbeing Ideal for CHROs, heads of wellbeing, and people leaders designing trauma-informed support Education sector leaders, district superintendents, and school principals Healthcare, social care, and non-profit boards DEI and inclusion leads working on family diversity and lived-experience inclusion Audience outcomes A clearer working definition of trauma-informed practice and what it asks of managers Specific signals of burnout and abuse that frontline staff and leaders can act on A frame for resilience that holds institutions, not only individuals, accountable A more confident vocabulary for inclusion conversations involving family identity and lived experience

Why organisations work with Chip Conley He turned a single boutique hotel into a 50-property group as CEO of Joie de Vivre, then mentored Brian Chesky through Airbnb’s hospitality build-out. Few speakers can speak from inside both an independent operator and a category-defining platform. His Modern Elder thesis gives leadership teams a usable language for intergenerational collaboration at a moment when most companies are still treating age as a liability rather than a capability. He applied Maslow’s hierarchy of needs to corporate strategy in his book Peak and his 2010 TED talk, and the framework still reads as one of the more durable arguments for measuring culture, employee engagement, and customer experience as connected variables. The Modern Elder Academy he founded in 2018 is the only midlife wisdom school running at scale, with over 2,000 alumni and a second campus, which gives him real operating data on how mid-career professionals reset, retrain, and re-enter organisations. He is a New York Times bestselling author and three-time TED speaker, with books published across two decades that track the same throughline: human meaning as the underlying engine of commercial performance. Biography highlights Founder and former CEO of Joie de Vivre Hospitality, which he built from a single property in 1987 into a portfolio of around 50 boutique hotels. Former Head of Global Hospitality and Strategy at Airbnb, mentor to CEO Brian Chesky during the company’s expansion to hosts in 191 countries. Founder and Executive Chairman of Modern Elder Academy, with campuses in Baja California Sur and Santa Fe and more than 2,000 alumni. Three-time TED speaker, including “Measuring what makes life worthwhile” (2010) and his 2023 talk on the midlife chrysalis. New York Times bestselling author of Wisdom@Work: The Making of a Modern Elder and Learning to Love Midlife: 12 Reasons Why Life Gets Better with Age, alongside Peak, Emotional Equations, The Rebel Rules, and Marketing That Matters. Stanford BA and MBA. Named Most Innovative CEO in the Bay Area by San Francisco Business Times and recipient of the hospitality industry’s 2012 Pioneer Award. Biography The conventional career arc treats age as a depreciation curve. Chip Conley has spent two decades arguing the opposite, and building the institutions to prove it. He founded Joie de Vivre Hospitality in San Francisco in 1987, ran it for nearly 24 years, and grew it into one of California’s largest boutique hotel groups, around 50 properties at its peak. The book that came out of that period, Peak: How Great Companies Get Their Mojo from Maslow, applied Abraham Maslow’s hierarchy of needs to employee, customer, and investor relationships, and remains the most cited articulation of his commercial argument that human meaning is the engine, not the decoration, of business performance. In 2013, Airbnb’s three founders asked him to become Head of Global Hospitality and Strategy. He mentored Brian Chesky and helped translate a tech platform into a hospitality company operating with hosts in 191 countries. The label he picked up there, “modern elder”, became the seed of his next institution. The Modern Elder Academy, which he founded in 2018, has campuses in Baja California Sur and Santa Fe and has now run more than 2,000 mid-career professionals through structured programmes on transition, longevity, and the social contract between generations at work. His more recent books, Wisdom@Work and Learning to Love Midlife, push that thesis into the corporate agenda directly: age as a category of workforce diversity, midlife as a strategic asset, and the intergenerational team as a more accurate model of how organisations actually learn. The argument is grounded in operating experience, not commentary, which is why boards and executive teams increasingly book him to challenge the assumptions inside their own talent strategy. Key speaking topics The multigenerational workplace and the case for age as workforce diversity Modern Elder leadership and the redesign of mid-career Culture and employee engagement built on Maslow’s hierarchy of needs Disruptive innovation in hospitality and platform businesses Customer experience as a function of internal culture Emotional intelligence in leadership Midlife transition, longevity, and workforce retention Ideal for CHROs and chief people officers redesigning talent strategy across five generations at work CEOs and boards facing attrition of senior expertise and weak intergenerational knowledge transfer Hospitality, travel, and consumer-facing leadership teams rebuilding culture as a commercial asset Executive development and leadership academy programmes focused on mid-career renewal and senior transition Audience outcomes A clearer operating definition of intergenerational collaboration, with concrete language for treating age as a diversity and capability question A reframed view of mid-career and senior employees as a strategic asset rather than a cost line A working model, drawn from Peak and Maslow, for connecting employee meaning, customer experience, and financial performance Specific, named examples from Joie de Vivre, Airbnb, and Modern Elder Academy that translate into practical policy and culture changes A more honest conversation inside the leadership team about ageism, longevity, and what wisdom is actually worth in commercial terms

Why organisations work with Aaron Balick He sits at an uncommon intersection: clinical psychotherapy experience, a former directorship of the MA in Psychoanalytic Studies at the University of Essex, and a foundational book on the psychology of social media that is still cited in practitioner and academic literature. His media record gives audiences a speaker whose voice they already know: longest-serving mental health agony uncle on BBC Radio 1’s The Surgery, alongside regular appearances on BBC Radio 4’s Digital Human and The Moral Maze. His published writing runs from serious academic work to accessible self-help, which lets him move between main-stage keynote and in-depth workshop without dropping register. As founder and former CEO of Stillpoint Spaces, the international applied-psychology hub he built across London, Paris, Berlin and Zurich, he developed his reading of digital life from inside an operating organisation, not only from a consulting desk. His framing of AI and social media is psychological rather than technical, which is exactly the angle most executive teams are missing when making decisions about generative AI and platform strategy. Biography highlights Founder and former CEO of Stillpoint Spaces, an international applied-psychology hub formerly with locations in London, Paris, Berlin and Zurich Former director of the MA in Psychoanalytic Studies at the University of Essex; continues as associate post-graduate supervisor in the Department of Psychosocial and Psychoanalytic Studies Psychotherapist in private practice in London, with over 20 years of clinical experience Author of The Psychodynamics of Social Networking (Karnac), The Little Book of Calm and Keep Your Cool Longest-serving mental health agony uncle on BBC Radio 1’s The Surgery Regular BBC Radio 4 contributor; published in Wired, The Guardian, The Independent and Newsweek Biography The Psychodynamics of Social Networking, published by Karnac Books, remains one of the most widely cited practitioner texts on how the platforms senior leaders are now running their strategies through actually affect the people using them. Aaron Balick wrote it at a point when most commentary on social media was still either evangelical or dismissive, and the book set the register for a more serious psychological reading of digital life. His work sits at the seam between clinical practice and public commentary. He has maintained a private psychotherapy practice in London for more than two decades, trained in depth psychology and psychoanalysis, and formerly directed the MA in Psychoanalytic Studies at the University of Essex, where he continues as an associate post-graduate supervisor in the Department of Psychosocial and Psychoanalytic Studies. The applied side of that work ran through Stillpoint Spaces, the international applied-psychology hub he founded and led across London, Paris, Berlin and Zurich. The media presence anchors him inside a mainstream audience. He was the longest-serving mental health agony uncle on BBC Radio 1’s The Surgery and is a regular contributor to BBC Radio 4’s Digital Human and The Moral Maze. His writing has appeared in Wired, The Guardian, The Independent and Newsweek. Alongside his academic book, he has published two accessible titles, The Little Book of Calm and the children’s book Keep Your Cool. For organisations making senior decisions about generative AI, platform strategy, employee wellbeing or customer engagement, Balick brings something their technology advisers do not: a trained clinical reading of what digital experience actually does to the people on the other side of it. That perspective is increasingly what the better boards want on the table. Key speaking topics Psychology of social media, AI and digital connectivity Digital wellbeing and hyperconnectivity at work The psychologically intelligent workplace Personal leadership and authenticity Mental health in technology-mediated environments Ethics and psychology of generative AI Ideal for Executive teams and boards making decisions on AI deployment, platform strategy or digital customer experience CHROs, wellbeing leads and chief people officers designing mental health and engagement strategy Technology, media and platform leadership teams looking for a psychological voice on product and user impact Conferences and leadership events needing a media-recognised speaker who can connect AI, wellbeing and culture Audience outcomes A working psychological framework for understanding social-media and AI effects on people and behaviour Specific implications for wellbeing, engagement and customer experience strategy A clearer language for the ethical questions senior teams are quietly asking about generative AI Reference material from The Psychodynamics of Social Networking and his BBC contributions for internal follow-up

Why organisations work with Anna Mathur Clinical credibility most workplace wellbeing speakers cannot match. BACP accreditation, a Master’s from Regent’s University and NHS and private practice experience sit behind every session. A body of work that has reached a mainstream audience on its own merits, including four Sunday Times bestsellers under Penguin Life and a podcast past three million downloads, so she arrives with recognition employees already have. Practical tools rather than awareness raising. Sessions land on techniques people can use the same week for anxiety, people pleasing, guilt and worth at work. A register that works for stigma-sensitive topics. She has presented to teams at Google, Spotify, Bain & Company, Soho House and UCL on subjects most speakers reduce to platitudes. Biography highlights BACP-accredited psychotherapist; MA Psychotherapy and Counselling, Regent’s University London; BSc Social Psychology, Loughborough University. Author of four Sunday Times bestsellers published by Penguin Life: Mind Over Mother, Know Your Worth, The Little Book of New Mum Feelings and The Uncomfortable Truth (March 2025). Host of The Therapy Edit podcast, more than 3 million downloads, charting on Apple and Spotify. Corporate keynote and seminar work for Google, Spotify, Bain & Company, Soho House and UCL. Broadcast contributor on Sky News, Good Morning Britain, BBC Three and Steph’s Packed Lunch; columns and features in Grazia, Stylist, Red, Marie Claire, Psychologies, The Telegraph and Daily Mail. Instagram community of around 225,000 followers built on practical psychotherapeutic content rather than influencer wellness. Biography Most workplace mental health content stops at awareness. Employees know the language of burnout, anxiety and boundaries; what they do not have is a clinician’s read on what to actually do with those feelings on a Tuesday morning. Anna Mathur’s work sits in that gap. She is a BACP-accredited psychotherapist trained at Regent’s University London, with NHS and private practice experience behind a body of writing and broadcasting that has reached an audience well beyond the consulting room. Penguin Life has published four of her books to Sunday Times bestseller status, most recently The Uncomfortable Truth in March 2025, which addresses ten of the fears that drive overwhelm, perfectionism and people pleasing. The Therapy Edit, her podcast of ten-minute episodes, has passed three million downloads and is a regular Apple and Spotify chart fixture. These are not sidelines to a therapy practice. They are the practice operating at scale. For corporate audiences, the practical content stays close to the clinical work. Anxiety, stress, guilt around work and parenting, self-worth and the people-pleasing patterns that show up in managerial behaviour are the recurring subjects. Sessions for Google, Spotify, Bain & Company, Soho House and UCL have run from intimate sofa-style workshops with leadership teams to webinars for retail managers in the hundreds. What organisations are paying for is the combination of clinical seriousness and accessible delivery. The accreditation is genuine, the book record is verifiable, and the techniques people leave with are the same ones she uses with private clients. That is what makes the content land in workplaces where wellbeing fatigue is already setting in. Key speaking topics Anxiety and overwhelm at work Workplace mental health and wellbeing People pleasing and burnout Self-worth and imposter feelings Stress and resilience The working parent: guilt, worry and capacity Boundaries and emotional regulation Ideal for People, culture, DEI and wellbeing leads commissioning credible mental health content Senior leadership offsites where the brief is composure, sustainability and self-leadership Employee resource groups, particularly working parents and women’s networks Professional services and tech firms with high-performance cultures and rising anxiety reporting Audience outcomes A working vocabulary for anxiety, overwhelm and self-worth that employees can use without clinical training. Specific techniques for managing intrusive worry, perfectionist patterns and the people-pleasing reflex at work. Permission, from a clinician, to interrupt the productivity-at-all-costs logic that is driving burnout. A reset on what self-care actually means in a working week, distinct from the wellness industry version. Confidence among managers to hold mental health conversations with team members without overstepping.

Why organisations work with Amy Carroll She works on the specific moments leadership training usually skips: board challenges, negotiations that stall, team conversations that tip into defensiveness. Leaders leave with something they can apply on Monday, not a model to file. Her 7 Partner Mindset methodology, built on the licensed Predator, Prey or Partner model from Pat Kirkland Leadership, gives executives a usable vocabulary for power dynamics most leaders feel but cannot name. The client list runs through organisations that do not buy soft skills lightly: Nestle, Novartis, Cisco, UBS, Ernst and Young, the World Economic Forum, the United Nations, the European Stability Mechanism. Thirty years across psychology, executive coaching, and psychiatric and managed-care settings give her range on human behaviour that communications trainers rarely carry. Recognition from Global Gurus, including a Top 20 position in the Communication category, places her among a small group of named practitioners in the field. Biography highlights Author of The Ego Tango: How to Get More of What You Want More Often with Less Hassle, Using These 7 Partner Mindset Techniques Host of Partner Up! with Amy Carroll on VoiceAmerica Business Channel, available on Apple Podcasts and Spotify Ranked among Global Gurus’ Top 30 Communication Professionals, placing #18 in 2023 Professional Certified Coach (PCC) and Master Practitioner of Neuro-Linguistic Programming, with a BA in Psychology Coaching and training clients include Nestle, Novartis, Microsoft, Cisco, UBS, Ernst and Young, Procter and Gamble, Medtronic, the World Economic Forum, the United Nations, and the European Stability Mechanism Licenses the Predator, Prey or Partner model from Pat Kirkland Leadership Inc. and built the 7 Partner Mindset methodology on top of it Biography Most leadership failures happen in conversation. A board member challenges an assumption and the chief executive concedes ground she should have held. A senior partner pushes harder than the client will accept. A team leader in a performance review slips from clarity into apology. The cost is rarely dramatic, but it compounds, and it sits outside what strategy decks or standard communications training address. Amy Carroll works on that gap. Her 7 Partner Mindset methodology, built on the licensed Predator, Prey or Partner model from Pat Kirkland Leadership, gives executives a working vocabulary for the power dynamics they feel in the room but cannot usually name. The framework draws from three decades in psychology, executive coaching, and earlier work in psychiatric and managed-care settings, which is a wider behavioural base than most communications coaches bring. Her book, The Ego Tango, sets out the methodology through cases from the workshops she runs with multinational clients. The client list is instructive: Nestle, Novartis, Cisco, UBS, Ernst and Young, Medtronic, the World Economic Forum, the United Nations, the European Stability Mechanism. These are organisations where a senior leader’s composure under challenge is a measurable commercial asset. She hosts Partner Up! with Amy Carroll on VoiceAmerica Business Channel, and has been named among Global Gurus’ Top 30 Communication Professionals, including a Top 20 placement in 2023. The recognition is useful context; the substance is the work itself, which is a repeatable method for holding authority when the stakes rise. Key speaking topics Leadership communication under pressure Power and influence in senior conversations Executive presence and authority High-stakes negotiation dynamics Emotional intelligence for senior leaders Storytelling and persuasion in business Coaching culture and leadership development Ideal for C-suite and senior leadership teams preparing for board, investor, or regulator-facing conversations Partners and client-facing leaders in professional services and financial services HR and Learning leads building executive development programmes Senior women navigating authority in traditionally male-dominated rooms Audience outcomes A named vocabulary for the power dynamics that sit beneath difficult conversations, so leaders can diagnose what is happening in the moment Specific techniques from the 7 Partner Mindset model to stay composed when challenged and to influence without escalating A sharper read on their own default patterns under stress, including where they concede and where they overreach Language for feedback, negotiation, and disagreement that holds authority without damaging the relationship A practical sense of how senior presence is built through behaviour, not positioning