Emotional Intelligence

Key speaking topics Inclusive behaviour strategies in schools Engaging pupils with challenging behaviour Social, emotional and mental health in education Whole-school approaches to behaviour and consistency Supporting staff confidence and classroom relationships Trauma-informed practice in education Alternative provision and specialist education settings Ideal for School leaders and senior leadership teams Teachers and classroom practitioners Multi-academy trusts and local authorities Education conferences and professional development events Audience outcomes Practical strategies for engaging pupils with behavioural needs Clear approaches to building consistent, relationship-led classroom practice Greater confidence in responding to challenging behaviour Understanding of inclusive and trauma-informed approaches in schools Why organisations work with Adele Bates Combines extensive classroom experience with published expertise in behaviour and engagement. Provides practical, school-tested strategies applicable across mainstream and specialist settings. Experienced in delivering training and keynote sessions for national education bodies and professional audiences. Supports whole-school thinking aligned with inclusive practice and staff development. Biography Adele Bates is recognised for her practical, evidence-informed work on behaviour, inclusion and social, emotional and mental health in education. She supports schools and education organisations to build consistent, relationship-led approaches that strengthen engagement, improve staff confidence and embed inclusive practice across whole settings. Her expertise is grounded in nearly two decades of teaching across mainstream primary and secondary schools, pupil referral units, alternative provision and special schools. This breadth of frontline experience enables her to address the realities facing classroom practitioners and senior leaders, translating complex behavioural challenges into clear, workable strategies. Adele is the author of “Miss, I don’t give a sht”: Engaging with Challenging Behaviour in Schools*, published by Corwin/SAGE. Through her writing, training and keynote speaking, she equips education professionals with structured approaches to supporting pupils with behavioural needs and SEMH, while maintaining high expectations and strong relationships. She has delivered training and keynote sessions for organisations including the National Education Union and Amnesty International Education, and has appeared on BBC Radio 4 as an expert contributor on teenagers and behaviour. Her professional roles include Educational Associate for Trauma Inform and Associate on Behaviour with Independent Thinking, alongside contributions to education media and books. A winner of a WeAreTheCity Rising Star Award in Education, Adele brings credibility, clarity and practical insight to conferences and professional development events. Organisations engage her for grounded, school-tested expertise that aligns inclusive values with operational delivery and staff development.

Why organisations work with Angie McQuillin Gives technically strong managers the specific behavioural tools to hold difficult conversations they currently avoid, not a theory of why those conversations matter. Works the seam between imposter syndrome and assertiveness where most confidence training stops short: what to say, how to say it, and how to hold the line when pushed back on. Psychology degree and MBTI-certified, with 15+ years inside corporate HR at Boeing, Imperial Tobacco and Camelot, so the behavioural science lands in language an operating leader recognises. Track record as a keynote for mixed senior and emerging-leader audiences, including the BOSS Leaders of the Future Conference and in-house programmes at Disney, EasyJet, Amazon, Barclays and KPMG. Sessions are designed as interactive workshops, not lectures, so participants leave with scripts and techniques they can test the next working day. Biography highlights BSc (Hons) in Psychology and certified MBTI Practitioner. 15+ years in corporate HR and international staffing, including roles across Boeing, Imperial Tobacco and Camelot. Keynote speaker and workshop lead for Walt Disney, EasyJet, KPMG, Barclays, Amazon, Bath University, Jumio and Norcan Petroleum. Announced keynote speaker at the BOSS Leaders of the Future Conference, Birmingham. Coaching practice focused on confidence, assertiveness, imposter syndrome, conflict resolution and leadership communication. Biography Most confidence programmes stop at the mindset. They tell people to back themselves and leave them there. The harder problem, what to actually say in the moment a senior colleague pushes back, a peer oversteps, or a direct report underperforms, is where careers get made or quietly stall. Angie McQuillin builds her work at exactly that point. Trained in psychology with a BSc (Hons) and certified as an MBTI Practitioner, she spent 15 years inside corporate HR and international staffing at Boeing, Imperial Tobacco and Camelot before moving full time into coaching and speaking. That HR background matters. She has sat in the rooms where promotion decisions get made and watched capable people lose ground because they could not have one specific conversation. Her sessions translate that pattern into behaviour. Managers and emerging leaders learn how to raise a concern without apologising for it, handle pushback without escalating, and hold a position under pressure. Imposter syndrome, assertiveness and conflict are treated as linked problems rather than separate workshops. Client rosters reflect the range: Walt Disney, EasyJet, KPMG, Barclays, Amazon, Bath University, Jumio and the keynote slot at the BOSS Leaders of the Future Conference in Birmingham. The register is interactive rather than inspirational. Audiences leave with scripts and techniques they can test in their next meeting, which is the test that matters to the HR directors and L&D leads who hire her. Key speaking topics Self-confidence and imposter syndrome Assertive communication Leadership communication Conflict resolution and difficult conversations Growth mindset Resilience under pressure Personal impact and influence Ideal for CHROs, L&D directors and talent leads building emerging-leader and first-time manager programmes. Women’s leadership networks and ERGs addressing confidence, voice and visibility. Technical and functional leadership populations where communication is the bottleneck to promotion. Organisations running culture work on feedback, psychological safety and conflict norms. Audience outcomes A working vocabulary for the conversations they currently avoid, including pushback, performance and boundary-setting. Specific techniques for handling imposter syndrome as it arrives, not as an abstract concept. A clearer read of their own communication defaults under stress and what to adjust first. Confidence grounded in behaviour they can repeat, not a temporary lift from the room.

Why organisations work with Daniel Murray A mathematician and MBA-trained strategist who treats empathy as an operating discipline, not a soft skill, and ties it directly to team output and strategic alignment. Author of The Empathy Gap (Wiley, 2025), which gives leaders a structured vocabulary and method rather than another plea for kindness at work. Eighteen years inside financial services and corporate strategy work with organisations including Commonwealth Bank, QBE, IAG, Westpac and BHP, so the examples land with executives who have budget to defend. Known for the “Pirates and Passengers” framework for reading team dynamics, which gives managers a practical lens for diagnosing disengagement before it shows up in attrition numbers. Equally credible on the harder end of the topic: ethics, AI adoption and the trust collapse leaders face when they roll out systems their workforce does not understand. Biography highlights Founder and Director of Empathic Consulting, an Australian leadership advisory practice focused on strategic empathy, culture and performance. Author of The Empathy Gap: The Bridge to Real Connection and Lasting Influence, Wiley, 2025. Author of Aligning Culture and Strategy: How clarity, empathy and leadership drive high performance. Executive MBA and BSc in Mathematics; former internal strategy and management consultant within financial services. Keynote and leadership development work with Commonwealth Bank, IAG, QBE, Westpac, BHP, Toyota, News Corp, Allianz, Perpetual, ASX, Tyro Payments, Swiss Re and Transport for NSW. Podcast guest on The Empathy Edge, Candour Communication Podcast, XY Adviser and Your Digital Reputation. Biography Most senior leaders already believe empathy matters. The gap is between that belief and the operating habits that would make it visible in a weekly business review. Daniel Murray works on that gap, and he has spent close to two decades inside corporate strategy functions learning where it actually opens up. Murray founded Empathic Consulting after years as an internal strategy and management consultant in Australian financial services. His training is mathematical and his default is systems thinking, which is why his framing of empathy reads less like a values statement and more like a capability an executive can design for, measure, and coach. That thinking became a book in 2025, when Wiley published The Empathy Gap: The Bridge to Real Connection and Lasting Influence. The argument is that empathy is a strategic skill with a structure to it: perception, interpretation, response. Leaders who treat it that way pull better decisions out of mixed teams, reduce the hidden cost of disengagement, and hold harder conversations earlier. An earlier book, Aligning Culture and Strategy, laid the groundwork by making the case that culture only works when leaders stop treating it as a separate workstream from the strategy they are asking people to deliver. The client list is telling. Commonwealth Bank, IAG, QBE, Westpac, BHP, Toyota, News Corp, Allianz and Transport for NSW are organisations where the cost of a distracted leadership team is counted in basis points and safety incidents. That is the room Murray is useful in, and it is why his work on AI ethics and the “Pirates and Passengers” dynamic inside teams reaches people who would normally switch off the moment the word empathy entered the agenda. Key speaking topics Strategic empathy as a leadership capability Culture and strategy alignment Ethics and trust in AI adoption Team dynamics and disengagement Leadership in post-pandemic workplaces Executive decision-making under complexity Ideal for CEOs, executive committees and boards wrestling with culture change alongside a live strategic agenda CHROs and heads of leadership development designing senior leader programmes in financial services, infrastructure and professional services Transformation and change leaders rolling out AI or operating model shifts that require workforce trust to succeed Senior leader offsites where the brief is honest conversation and behaviour change, not another motivational keynote Audience outcomes A working definition of empathy that leaders can defend in a commercial conversation, not just an HR one A shared diagnostic language for team dynamics, including the Pirates and Passengers lens for disengagement Clearer thinking on how to introduce AI and analytics without eroding team trust Specific habits senior leaders can apply the next week in one-to-ones, escalations and town halls

Why organisations work with Belinda Parmar She created the Global Empathy Index, a quantitative framework published in the Harvard Business Review, that links corporate empathy directly to earnings, productivity, and retention. Most culture-change work lacks a measurement baseline; her work provides one. Her “Empathy-In-Residence” model, embedded at Barclays, Lloyds, and Centrica over extended engagements, means her frameworks have been tested at operational scale inside major institutions, not only delivered from a keynote stage. Work with AGL produced a 20.9% reduction in customer complaints and $1.7 million in cost savings, giving finance and operations leaders a commercial language for empathy that sits alongside a P&L, not just a people strategy. She has developed an AI-powered Empathy Index combining large language models with sentiment analysis, positioning organisations to measure their human culture in real time as AI transformation programmes change the surrounding landscape. As a Non-Executive Director at the UK Ministry of Defence, she brings board-level governance experience in a complex institutional environment, giving her work a credibility context that most leadership and culture speakers do not hold. Biography highlights Founder and CEO of The Empathy Business (formerly Lady Geek), a consultancy specialising in embedding empathy into organisational leadership, culture, and operations Creator of the Global Empathy Index, published in the Harvard Business Review: the first index to establish a quantitative correlation between corporate empathy and commercial performance Appointed OBE in the 2014 Birthday Honours for services to Women in Technology World Economic Forum Young Global Leader; keynote speaker at Davos (2019) Empathy-In-Residence at Barclays, Lloyds, and Centrica; established the first Empathy Hub in Europe’s largest bank Non-Executive Director, UK Ministry of Defence (appointed 2023) Author of Little Miss Geek and The Empathy Era: Women, Business and the New Pathway to Profit Featured in the Financial Times (2025); has written for The Guardian and the World Economic Forum Biography Organisations have spent a decade investing in AI while underinvesting in the human layer that AI cannot replace. Belinda Parmar’s work starts from a specific and uncomfortable question: if empathy is genuinely valuable to business performance, why can almost no organisation measure it? The Global Empathy Index, published in the Harvard Business Review, was built to answer that question. It ranks companies by empathy and connects those rankings directly to earnings, productivity, and retention. What makes her approach distinct is its operational depth. Through Empathy-In-Residence engagements at Barclays, Lloyds, and Centrica, she has deployed hundreds of evidence-based behavioural nudges: targeted interventions designed to shift culture from the inside rather than impose it from above. Work with AGL produced a 20.9% reduction in customer complaints, establishing empathy-led transformation as a driver of cost reduction, not only a people programme. AI has sharpened the question she has always asked. As generative AI absorbs more cognitive tasks, organisations face a practical leadership problem: how to identify, build, and retain the distinctly human capabilities that remain. Parmar has developed an AI-powered version of the Empathy Index, combining large language models with sentiment analysis, giving organisations a live measure of empathy in their culture as the technology landscape shifts around them. As a Non-Executive Director at the UK Ministry of Defence, she brings governance experience at an institutional level that most culture and leadership specialists do not access. She was appointed OBE for services to Women in Technology and named a Young Global Leader by the World Economic Forum. Her books – Little Miss Geek and The Empathy Era – sit alongside her HBR contributions as a published body of argument for the commercial case for empathy. Key speaking topics Human leadership in an AI world Empathy as a measurable leadership capability Behavioural science and organisational culture change Responsible AI and human-centred technology Customer experience transformation Inclusive cultures and belonging at scale Diversity and inclusion in technology Ideal for C-suite and senior leadership teams navigating AI transformation who need a human leadership framework alongside their technology strategy CHROs and People Directors seeking to connect culture change to measurable commercial outcomes Customer Experience and Operations leaders in consumer-facing industries where complaint reduction and loyalty are live performance metrics Board and governance audiences where responsible AI and organisational values are on the agenda Audience outcomes A practical understanding of the Global Empathy Index methodology and how empathy can be measured and tracked within their own organisation A working toolkit of “empathy nudges” – evidence-based behavioural interventions that can be deployed without a large-scale transformation programme A commercial language for empathy: specific case references linking culture change to cost reduction and measurable operational improvement Clarity on where AI enhances human connection rather than replaces it – and what that distinction requires of leaders A working definition of human leadership applicable to their own AI deployment context

Why organisations work with Clare Balding Three decades of unrehearsed live broadcasting – seven Olympic Games, five Paralympic Games, royal ceremonies, national events – provide a practitioner’s account of composure under pressure that few corporate speakers can match from direct professional experience. As a former Champion Lady Rider who competed at elite amateur level before entering broadcasting, she brings dual insider authority to performance psychology: participant and narrator, not observer alone. The framework she offers is drawn from experience inside elite performance, not commentary on it. Her personal navigation of a historically male industry as an openly gay woman in an era when both were unusual means her arguments on inclusion carry the weight of direct professional experience rather than secondhand advocacy. Her National Book Award-winning memoir My Animals and Other Family (Penguin, 2012) signals a narrative intelligence that distinguishes her from broadcast-only speakers – she holds credibility across literary, corporate and sporting contexts simultaneously. Corporate clients visible on her official website include BlackRock, Goldman Sachs, Amazon and the Football Association – indicating an established track record well beyond the sport-and-hospitality circuit. Biography highlights MA (Cantab) in English, Newnham College, Cambridge; Honorary Fellow of Newnham (2014) Former amateur flat jockey; Champion Lady Rider (1990); lead BBC horse-racing presenter from 1998 Broadcaster across seven Olympic Games, five Paralympic Games and five Winter Olympics for BBC and Channel 4 BAFTA Special Award (2013); OBE (2013) for services to broadcasting and journalism; CBE (2022) for services to sport and charity RTS Sports Presenter of the Year (2003 and 2012); National Book Award for Biography/Autobiography of the Year for My Animals and Other Family (2012) President of the Rugby Football League (2020-2022) Biography Most professional communication is rehearsed. The moments that test leadership credibility – a live crisis statement, an all-hands that goes off-script, a board announcement under external scrutiny – are not. Clare Balding has spent three decades developing the specific discipline that bridges that gap, across seven Olympic Games, five Paralympic Games and major national ceremonies for the BBC. Her route into broadcasting began not in a media training room but on a racetrack. Between 1988 and 1993, she competed as an amateur flat jockey, winning the Champion Lady Rider title in 1990, before reading English at Newnham College, Cambridge. That background as a trained athlete who understands performance pressure from the inside gives her account of preparation and composure a direct authority that separates her from presenters who have only observed elite performance. The recognition of her contribution spans multiple domains: BAFTA Special Award for factual television, RTS Sports Presenter of the Year twice, National Book Award for My Animals and Other Family (Penguin, 2012). She was appointed OBE in 2013 for services to broadcasting and journalism, and CBE in 2022 for services to sport and charity. Newnham College, Cambridge, made her an Honorary Fellow in 2014. In corporate settings she speaks on the mental disciplines that produce performance under genuine pressure, on gender equality and inclusion drawn from direct experience in a traditionally male industry, and on career adaptability when professional identities shift. Clients including Goldman Sachs, Amazon and the Football Association engage her both as a host of major events and as a substantive contributor to leadership conversations. Key speaking topics Performance under live pressure Elite sports psychology and mental preparation Executive communication and presence Resilience and career adaptability Women in sport and gender equality Inclusion and diversity leadership Storytelling and narrative communication Ideal for Senior leadership and executive teams focused on communication, presence and performance under pressure Organisations running gender equality, women’s leadership or inclusion programmes Sports industry bodies, governing organisations and national sporting federations Corporate hospitality and client entertainment events tied to major sporting occasions Audience outcomes A practitioner’s framework for the specific preparation habits that produce composure under live, uncontrolled conditions First-hand insight into the mental disciplines used at elite sporting and broadcast level, applied directly to leadership and professional performance Practical perspective on communicating with authority across different audiences and formats A grounded understanding of what inclusion requires in practice, drawn from personal experience navigating exclusion at the highest professional level Renewed perspective on career adaptability, illustrated through Balding’s own transitions from competitive sport to journalism, television presenting and authorship

Why organisations work with Travis Bradberry His four-quadrant EQ model – self-awareness, self-management, social awareness, relationship management – gives HR and L&D teams a structured, easy-to-assess framework that can be integrated into existing leadership development and performance programmes, rather than treated as a standalone concept. TalentSmart’s reach into more than 75% of Fortune 500 companies means Bradberry’s frameworks have been stress-tested at enterprise scale across sectors and leadership levels, rather than drawn from a single industry or a handful of client cases. Emotional Intelligence 2.0 has sold over 3 million copies and been translated into 28 languages – a degree of market validation that signals genuine professional resonance, and that typically eases internal buy-in when positioning an EQ-based leadership initiative. His dual Ph.D. spanning both Clinical and Industrial-Organizational Psychology grounds a high-profile popular message in the research disciplines most directly relevant to behavioural change at work; a combination few speakers in the EQ space hold. With 2.5 million LinkedIn followers and Top Voice designation, his platform reflects an active, senior professional audience and demonstrates Bradberry’s credibility. Biography highlights Dual Ph.D. in Clinical and Industrial-Organizational Psychology, California School of Professional Psychology Co-author of Emotional Intelligence 2.0 – the bestselling EQ title in its category, with over 3 million copies sold and translated into 28 languages across 150+ countries Co-founder and President of TalentSmart (later TalentSmartEQ) – the EQ assessment and training business embedded in more than 75% of Fortune 500 companies Author of subsequent titles including Emotional Intelligence Habits and The New Emotional Intelligence; total book sales across all titles exceed 5 million copies Chief People Scientist at LEADx, a mobile-first leadership development platform applying behavioural science and AI to EQ training at scale LinkedIn Top Voice with over 2.5 million followers; written for or covered by Harvard Business Review, Forbes, Fortune, Wall Street Journal, Fast Company, and TIME Biography The performance gap that most leadership development programmes fail to close is not a knowledge gap. Leaders who derail by alienating teams, making reactive decisions under pressure, or losing influence at senior levels, rarely lack technical expertise. The pattern that consistently predicts who performs and who struggles sits elsewhere: in the ability to perceive, regulate, and apply emotional information at the moments that matter most. Dr. Travis Bradberry holds a dual Ph.D. in Clinical and Industrial-Organizational Psychology and has spent his career making that domain measurable and actionable for organisations. As co-founder of TalentSmart, he built the dominant infrastructure for EQ assessment and training, working with more than 75% of Fortune 500 companies. The company’s proprietary Emotional Intelligence Appraisal and associated training programmes embedded EQ into leadership development at a scale most researchers and authors never reach. His co-authored book Emotional Intelligence 2.0 became one of the most widely read management titles of its generation, selling over 3 million copies and appearing in 28 languages across 150 countries. The book’s four-quadrant model gave organisations a structured, assessable framework rather than an abstract aspiration. Subsequent works including Emotional Intelligence Habits and The New Emotional Intelligence extend that framework with more recent research in neuroscience and habit formation. As Chief People Scientist at LEADx, Bradberry’s current work focuses on applying EQ research through AI-assisted behavioural coaching at scale; a model increasingly relevant to organisations that need leadership development to produce lasting behavioural change beyond the classroom. His writing has reached a global executive audience through Harvard Business Review, Forbes, Fortune, and the Wall Street Journal. Key speaking topics Emotional intelligence and leadership performance Self-awareness and self-management at work Measuring and developing EQ in organisations Behavioural science of decision-making under pressure Leadership effectiveness and derailment Talent development through emotional intelligence Performance culture and workplace behaviour Ideal for CHROs and People leaders designing or refreshing leadership development programmes Executive teams and senior leadership cohorts working on behavioural effectiveness and team dynamics L&D leads building EQ capability into management pipelines Organisations implementing performance culture or investing in measurable behaviour change Audience outcomes A clear understanding of the four-quadrant EQ model and how each domain directly affects leadership behaviour and organisational outcomes Awareness of how EQ predicts performance across roles and levels, grounded in TalentSmart’s enterprise-scale data Practical strategies for developing self-awareness and self-management under pressure – applicable immediately in leadership practice Frameworks for integrating EQ assessment into existing coaching, development, and performance programmes A sharper distinction between EQ as an abstract concept and EQ as a measurable, developable capability – with implications for how organisations design and evaluate leadership investment

Key speaking topics Artificial intelligence in business Leadership in technology-driven organisations Sales strategy and modern buying behaviour Collaboration and team performance Data-driven decision making Innovation and digital transformation Organisational learning and knowledge sharing Ideal for Sales and commercial leadership teams Senior executives leading digital or AI adoption Organisations navigating technology-driven change Corporate teams focused on collaboration and performance Audience outcomes Clearer understanding of how AI and data influence modern business strategy Practical perspectives on collaboration and knowledge sharing in organisations Insight into sales approaches aligned with contemporary buying behaviour Frameworks for leadership in technology-driven environments Broader context for innovation and organisational learning Why organisations work with Tim Sanders Combines experience as a technology executive with practical business research and writing. Connects themes of AI, leadership, collaboration, and sales to organisational performance. Brings perspectives shaped by work in the technology sector and enterprise platforms. Provides frameworks and insights that help leaders interpret and respond to technological change. Biography Tim Sanders is a business speaker and author whose work focuses on the practical implications of artificial intelligence, leadership, collaboration, and modern sales strategy. His perspective combines experience in technology companies with research and writing on how organisations adapt to technological and cultural change. He serves as Chief Innovation Officer at G2 and is an Executive Fellow at Harvard Business School’s Digital Data Design Institute. In these roles, his work centres on the intersection of data, AI, and business decision-making, helping organisations understand how emerging technologies influence performance, leadership, and competitive strategy. Earlier in his career, Sanders was a senior executive at Yahoo, where he served as Chief Solutions Officer. His experience during the rapid expansion of the internet economy was shaped by the Broadcast.com era and the wider technology sector during the dot-com period, providing first-hand insight into the evolution of digital business models. Alongside his corporate career, Sanders is the author of five business books including Love Is the Killer App, The Likeability Factor, Dealstorming, Today We Are Rich, and Saving the World at Work. His books Love Is the Killer App and The Likeability Factor were New York Times bestsellers and explore how relationships, collaboration, and knowledge sharing drive business success. Through his speaking and writing, Sanders brings together lessons from the technology sector, organisational leadership, and modern sales practice. His work helps leaders and teams understand how collaboration, data, and AI are reshaping the way organisations operate and compete.

Key speaking topics Breathwork for stress management Emotional regulation through breathing practices Focus and performance optimisation Sleep and recovery strategies Wellbeing in high-pressure environments Resilience and personal reset Ideal for Senior leaders and executives operating in high-pressure environments HR and wellbeing leaders seeking practical mental wellbeing tools Corporate teams navigating sustained stress or change Organisations integrating wellbeing into performance strategy Audience outcomes Practical breathing techniques to manage stress in real time Greater understanding of how breath influences focus and emotional state Tools to support sleep and recovery Strategies to reset after pressure or disruption Increased awareness of personal stress responses Why organisations work with Stuart Sandeman Combines breathwork practice with experience in financial markets and performance environments Delivers structured, practical sessions suitable for corporate audiences Integrates music and guided breathing to create immersive learning experiences Brings broadcast and publishing credentials that reinforce professional credibility Biography Stuart Sandeman works with organisations and leadership teams to translate breathwork into a practical tool for managing stress, improving focus and supporting emotional regulation in high-pressure environments. His approach is grounded in structured breathing practices designed for real-world corporate settings, from senior leadership forums to large-scale conferences. He is the founder of Breathpod, a breathwork and music-led wellbeing business that delivers keynotes, workshops and coaching programmes. His sessions integrate guided breathing with curated music to create immersive experiences that help teams reset, refocus and recover. Stuart is the author of Breathe In, Breathe Out, published by HarperCollins, and the host of BBC Radio 1’s Decompression Session. These platforms have established him as a recognised voice in the field of breathwork and wellbeing, extending his reach beyond the conference stage into broadcast and publishing. Before moving into breathwork full-time, Stuart worked in financial markets in the UK and Asia. He also worked as a DJ and music producer, experience that informs the distinctive rhythm and structure of his live sessions. He holds a black belt in judo and has competed at national level, bringing a performance mindset to his work with corporate audiences. Drawing on experience across performance, media and high-pressure professional environments, Stuart delivers commercially relevant sessions that equip organisations with practical tools to support resilience, focus and sustainable performance.

Why organisations work with Steve Peters A clinical psychiatrist’s model of how the mind actually behaves under stress, not a coaching framework borrowed from adjacent fields. The Chimp Model has been pressure-tested with British Cycling, Sky ProCycling, Liverpool FC and more than twenty Olympic and national sports programmes, where the cost of a wrong decision is immediate and public. Author of The Chimp Paradox, with over 1.4 million copies sold, plus three further books extending the model into resilience, child development and daily practice. Equips leaders with a shared vocabulary for emotional regulation that travels into the executive team and downward through the organisation, not a one-off motivational hit. Senior academic standing at Sheffield Medical School and Expert Advisor status with the World Anti-Doping Agency anchor the work in formal medicine and ethics, not pop psychology. Biography highlights Consultant psychiatrist and CEO of Chimp Management Ltd. Undergraduate Dean and Senior Clinical Lecturer, Sheffield University Medical School, since 1994. Former Consultant Forensic Psychiatrist, Rampton High Security Hospital. Author of The Chimp Paradox (Vermilion, 2012), My Hidden Chimp, The Silent Guides and A Path Through the Jungle. Consultant to British Cycling, Sky ProCycling, Liverpool FC, GB Taekwondo, England Rugby, England Football, British Swimming and UK Track and Field. Expert Advisor to the World Anti-Doping Agency; long-serving examination panellist for the Royal College of Psychiatrists. Biography The most expensive moments in a leader’s career are the ones where the emotional brain takes over and the rational mind catches up too late. The reaction in the meeting, the email sent at midnight, the call made under fatigue. These are not character flaws. They are predictable outputs of how the human mind is structured. Steve Peters spent more than two decades as a consultant psychiatrist before that observation became a model. His Chimp Model, set out in The Chimp Paradox, separates the emotional system of the brain from the rational one and gives people a working vocabulary for managing the gap between them. The book has sold more than 1.4 million copies and remains a fixture on UK self-development lists more than a decade after publication. The model earned its reputation in elite sport. Peters worked with British Cycling through its dominant Olympic period, with Sky ProCycling at the top of professional road racing, and with Liverpool FC, GB Taekwondo, England Rugby and England Football. Athletes including Sir Chris Hoy, Victoria Pendleton, Ronnie O’Sullivan and Adam Peaty have credited him by name. The point is not the celebrity roster. It is that the model has been used in environments where a single emotional misfire is captured on camera and replayed millions of times. His standing in the formal medical world gives the work a different weight from most performance content. Peters is Undergraduate Dean and Senior Clinical Lecturer at Sheffield University Medical School, was Consultant Forensic Psychiatrist at Rampton High Security Hospital, and serves as an Expert Advisor to the World Anti-Doping Agency. Leaders come away with something rare in this category: a clinically anchored model of their own mind that they can still use the morning after the keynote. Key speaking topics Mind management and the Chimp Model Emotional regulation under pressure Resilience and psychological robustness High performance under scrutiny Self-leadership for senior executives Mental health in the workplace Team dynamics and interpersonal conflict Ideal for CEOs, executive committees and boards facing high-stakes decision-making cycles CHROs and Heads of Talent commissioning substantive wellbeing and resilience programmes Leadership development directors building executive presence in newly senior leaders Sales, trading and operating teams whose performance is shaped by composure under pressure Audience outcomes A working model of how the emotional mind behaves under pressure, in a vocabulary that survives Monday morning A method for separating impulsive reactions from considered decisions in the moment Specific tools for managing fear, conflict, fatigue and post-event recovery A shared organisational language that makes mental performance discussable rather than private Confidence that the content is grounded in clinical psychiatry, not motivational reframing

Why organisations work with Roberto Forzoni Authored the textbook the Football Association embedded into its national coaching curriculum (The Official FA Guide to Psychology for Football, Hodder, 2004). The intellectual model has been tested at scale across FA coach education, not only in private practice. Built the “Team Murray” multidisciplinary support model during his tenure as National Performance Psychologist at the Lawn Tennis Association, 2007 to 2009. The structure has since been adopted by other federations and players as a template. Has done the hands-on work alongside the consultancy. First-team coaching roles under Steve Coppell at Crystal Palace, Brentford and Brighton; performance psychology at West Ham United, Southampton, Charlton and Norwich City. He has been in the dressing room when pressure broke a team and when it did not. Holds an MSc in Sport Sciences (Distinction) from Brunel University and BASES accreditation, with applied training in CBT, motivational interviewing and solution-focused practice. The clinical depth is unusual for a performance speaker. Standing BBC consultant on performance and mindset for more than two decades, with further contributions on Sky and Al Jazeera. The perspective has been publicly tested over time, not assembled for the stage. Biography highlights Lead author of The Official FA Guide to Psychology for Football (Hodder & Stoughton, 2004), embedded by the Football Association into its national coaching curriculum. National Performance Psychologist at the Lawn Tennis Association from 2007 to 2009. Created the “Team Murray” multidisciplinary support model during Andy Murray’s early Grand Slam years. First-team coaching and performance psychology roles across eight Premier League clubs, including West Ham United, Southampton, Brentford, Brighton, Crystal Palace, Charlton Athletic and Norwich City. MSc Sport Sciences (Distinction), Brunel University. BASES-accredited Sport Psychologist, with further training in CBT, motivational interviewing and solution-focused practice. BBC consultant on performance and mindset across BBC TV and BBC Radio for more than two decades, with further contributions on Sky and Al Jazeera. Psychological coach to Olympic and World Championship athletes, including heavyweight Derek Chisora’s preparation for his title fight against Tyson Fury and Olympic sprinter Ashleigh Nelson. Biography The West Ham squad that brought in Roberto Forzoni as performance psychologist was running a 23% win rate. Nine games later, after the team had completed a Premier League double over both Manchester United and Arsenal, the win rate sat at 78%. The intervention was psychological. That kind of recovery has shown up repeatedly across Forzoni’s thirty years inside elite sport. He has held first-team coaching and performance psychology roles at eight Premier League clubs, including West Ham United, Southampton, Brentford and Crystal Palace. He prepared heavyweight Derek Chisora for the title fight against Tyson Fury, and built the “Team Murray” multidisciplinary model during Andy Murray’s early years on the tour. The published work sits in football. Forzoni is the lead author of The Official FA Guide to Psychology for Football, the textbook the Football Association embedded into its coach education programme in 2004. The intellectual base draws on an MSc in Sport Sciences (Distinction) from Brunel University, BASES accreditation, and applied training in CBT and solution-focused practice. More than two decades of BBC consultancy on performance and mindset have put the perspective into wide public circulation. What Forzoni brings into a corporate room is a particular reading of senior team behaviour under pressure. The patterns he watches for were diagnosed in dressing rooms and on Centre Court. Composure narrows under scrutiny. Strong personalities stop bringing their best to the group when results turn. For Forzoni, these are coachable problems, drawn from the same evidence base a relegation-threatened Premier League squad would use. Key speaking topics Performance psychology Team dynamics under pressure Composure and emotional regulation in senior leadership Recovery from public setback Mindset and behavioural change in elite environments Wellbeing and sustained performance Ideal for Senior leadership teams under sustained external scrutiny or after a publicly visible setback CEOs and executive committees in restructure, post-merger integration or change cycles, where the constraint has become team behaviour CHROs and L&D directors building team-effectiveness and resilience programmes for senior talent High-stakes client-facing teams in sales, professional services and trading environments Audience outcomes A specific language for the behaviours that hold a team together under pressure and the behaviours that split it apart The techniques used inside Premier League dressing rooms and Grand Slam tennis to regulate nerves and recover after a public setback An honest read of the gap between a leadership team’s stated values and how it actually behaves when results stall Composure approached as a deliberate behaviour leaders can train, with specific drills Forzoni uses inside elite sport The discipline of asking “Did I work as hard as I could today?” as a daily performance check, a question Forzoni draws from elite athletes

Why organisations work with Philip Gimmack Twenty-five years spanning enterprise change management at Oracle, KPMG, Cap Gemini and Accenture, followed by a dedicated EQ practice since 2012, means he speaks to senior audiences from inside their vocabulary rather than imposing a coaching register on them. His proprietary assessments, the A.R.T. and the 6 Pillars of Resilience Model, turn EQ from an abstract virtue into something a leadership team can score, compare and improve across engagements. He holds two of the most widely used professional credentials in the field: certified NLP Psychotherapist (1998) and licensed EQ-i 2.0 practitioner, which gives HR buyers confidence that the underlying method is not bespoke invention. He is as comfortable in a 30-minute keynote as in a multi-day programme, which suits organisations that want the keynote to seed a larger capability build rather than stand alone. His writing on HR Zone gives HR and L&D audiences prior exposure to his argument before they put him in front of their own leaders. Biography highlights Founder and CEO of EQworks, established 2012 Designer of The A.R.T. (Advanced Relationship Skills) assessment and the 6 Pillars of Resilience Model Certified NLP Psychotherapist (1998); licensed EQ-i 2.0 and A.R.T. practitioner Twenty-five years in change management and leadership coaching Earlier career in management consulting at Oracle, KPMG, Cap Gemini and Accenture Contributor to HR Zone Biography The reason most leadership development programmes fail to move the needle is not that the models are weak. It is that the participants cannot regulate their own emotions well enough to apply the models when it matters. Philip Gimmack built EQworks in 2012 to close that specific gap, and his twenty-five-year career has been a progression toward the argument that emotional intelligence is the operating layer underneath every other leadership skill. His route into the work was through enterprise change. Years as a management consultant at Oracle, KPMG, Cap Gemini and Accenture showed him that the repeatable failure point in transformation programmes was human rather than technical. The response was a deliberate shift into the behavioural disciplines: a certification as an NLP Psychotherapist in 1998, a professional coaching qualification, and licences to use the EQ-i 2.0 psychometric instrument. EQworks gave him a platform to turn that toolkit into something organisations could deploy. The A.R.T., his Advanced Relationship Skills assessment, diagnoses communication and relationship dynamics in a way that is specific enough to coach against. The 6 Pillars of Resilience Model does the same for how leaders and teams absorb pressure. Both sit underneath the programmes he now runs with UK corporate clients. Gimmack’s speaking style is built for the audiences he coaches: pragmatic, plain-spoken and framed in business rather than therapeutic terms. For HR directors, L&D leaders and executive teams looking for EQ content that will survive contact with a cynical senior audience, his proposition is a measurable method rather than a motivational message. Key speaking topics Emotional intelligence in leadership Resilience and the 6 Pillars model Behaviour change and communication skills Change management from the people side EQ and diversity and inclusion Employee engagement and retention Ideal for CHROs, HR directors and L&D leaders designing leadership development programmes with measurable behavioural outcomes Executive teams and senior leadership groups working on internal conflict, communication or change fatigue Corporate universities and in-house academies looking for EQ content that can scale across cohorts Industry conferences and HR forums requiring a practitioner voice on emotional intelligence Audience outcomes A working understanding of what emotional intelligence actually is, measured through established psychometrics rather than intuition An introduction to the A.R.T. framework for understanding relationship and communication dynamics in teams Practical techniques from the 6 Pillars of Resilience Model that leaders can apply to themselves and their direct reports A clearer view of how EQ underpins change management, diversity and retention outcomes

Why organisations work with Owen O’Kane A clinical record that buyers can trust. Former NHS Clinical Lead for a London mental health service, with twenty-five years of frontline practice across palliative care and psychotherapy. That credential separates substantive mental health work from the wellness market. Four Sunday Times bestsellers, including Addicted to Anxiety and Ten to Zen, give him a body of public-facing work that audiences have already read. Sessions land faster because people arrive with context. A method built from CBT, mindfulness, psychotherapy and EMDR, condensed into practical daily techniques people use the same week. Not aspirational, usable. Broadcast fluency from his role on BBC One’s Change Your Mind, Change Your Life and resident slot on BBC Radio 5 Live. He communicates clinical content to non-clinical audiences without losing the substance. Credibility with sceptical workforces. The combination of an Irish working-class background, openness about his own mental health, and a clinician’s vocabulary lets him reach senior leaders and frontline staff in the same room. Biography highlights Former NHS Clinical Lead for mental health in London; previously Palliative Care Lead and Cognitive Psychotherapist, West Middlesex Hospital Sunday Times bestselling author: Ten to Zen, Ten Times Happier, How to Be Your Own Therapist (HarperCollins/HQ), and Addicted to Anxiety (Penguin, 2025) Featured psychotherapist on BBC One’s Change Your Mind, Change Your Life with Matt and Emma Willis Resident expert on BBC Radio 5 Live; former Attitude magazine columnist Corporate clients include Vodafone, Virgin Atlantic, BBC Worldwide and Universal Content Group Trained across cognitive psychotherapy, mindfulness, CBT and EMDR Biography Workplace mental health has become a budget line, not a result. Engagement scores stall, sickness absence climbs, and the most loaded staff quietly disengage. The honest question for senior leaders is whether the support on offer would actually help someone in real distress, or whether it is reassurance theatre for the people commissioning it. Owen O’Kane has spent twenty-five years working at the harder end of that question. Trained as a cognitive psychotherapist after early years in palliative care, he went on to lead clinical mental health services inside the NHS, including roles at West Middlesex Hospital and within the London mental health system. The clinical training underwrites everything that follows. His books, Ten to Zen, Ten Times Happier, How to Be Your Own Therapist and Addicted to Anxiety, are all Sunday Times bestsellers and share a single discipline: take the evidence base from CBT, mindfulness, psychotherapy and EMDR, and translate it into something a busy person can use in ten minutes. Addicted to Anxiety, published by Penguin in 2025, treats chronic anxiety as a learned habit rather than a permanent state, which is the argument he brings into corporate rooms. He is one of four therapists featured on BBC One’s Change Your Mind, Change Your Life, hosted by Matt and Emma Willis, and a resident expert on BBC Radio 5 Live. That broadcast fluency matters in keynotes: he can hold a room of senior leaders and a room of frontline staff with the same material, without diluting the clinical content for either. Key speaking topics Workplace anxiety and burnout Mental health for leaders and high-pressure teams Practical psychotherapy techniques for daily use Resilience and emotional regulation Stress management and recovery Building cultures that support genuine mental health Ideal for CHROs and heads of people designing mental health and wellbeing strategy beyond box-ticking provision Executive teams and senior leaders carrying chronic decision pressure High-pressure functions including legal, finance, sales, clinical and frontline operations Internal wellbeing leads who need a credentialed clinical voice to anchor a campaign or summit Audience outcomes A clear distinction between everyday stress and the clinical signals that need different action A short daily practice drawn from CBT, mindfulness and psychotherapy that people can run inside ten minutes Permission for senior leaders to name anxiety and pressure out loud, supported by evidence rather than slogans Language for managers to have better conversations about mental health with their teams A more honest internal assessment of whether existing wellbeing provision matches the level of distress staff actually carry