Executive Development

Why organisations work with Angie McQuillin Gives technically strong managers the specific behavioural tools to hold difficult conversations they currently avoid, not a theory of why those conversations matter. Works the seam between imposter syndrome and assertiveness where most confidence training stops short: what to say, how to say it, and how to hold the line when pushed back on. Psychology degree and MBTI-certified, with 15+ years inside corporate HR at Boeing, Imperial Tobacco and Camelot, so the behavioural science lands in language an operating leader recognises. Track record as a keynote for mixed senior and emerging-leader audiences, including the BOSS Leaders of the Future Conference and in-house programmes at Disney, EasyJet, Amazon, Barclays and KPMG. Sessions are designed as interactive workshops, not lectures, so participants leave with scripts and techniques they can test the next working day. Biography highlights BSc (Hons) in Psychology and certified MBTI Practitioner. 15+ years in corporate HR and international staffing, including roles across Boeing, Imperial Tobacco and Camelot. Keynote speaker and workshop lead for Walt Disney, EasyJet, KPMG, Barclays, Amazon, Bath University, Jumio and Norcan Petroleum. Announced keynote speaker at the BOSS Leaders of the Future Conference, Birmingham. Coaching practice focused on confidence, assertiveness, imposter syndrome, conflict resolution and leadership communication. Biography Most confidence programmes stop at the mindset. They tell people to back themselves and leave them there. The harder problem, what to actually say in the moment a senior colleague pushes back, a peer oversteps, or a direct report underperforms, is where careers get made or quietly stall. Angie McQuillin builds her work at exactly that point. Trained in psychology with a BSc (Hons) and certified as an MBTI Practitioner, she spent 15 years inside corporate HR and international staffing at Boeing, Imperial Tobacco and Camelot before moving full time into coaching and speaking. That HR background matters. She has sat in the rooms where promotion decisions get made and watched capable people lose ground because they could not have one specific conversation. Her sessions translate that pattern into behaviour. Managers and emerging leaders learn how to raise a concern without apologising for it, handle pushback without escalating, and hold a position under pressure. Imposter syndrome, assertiveness and conflict are treated as linked problems rather than separate workshops. Client rosters reflect the range: Walt Disney, EasyJet, KPMG, Barclays, Amazon, Bath University, Jumio and the keynote slot at the BOSS Leaders of the Future Conference in Birmingham. The register is interactive rather than inspirational. Audiences leave with scripts and techniques they can test in their next meeting, which is the test that matters to the HR directors and L&D leads who hire her. Key speaking topics Self-confidence and imposter syndrome Assertive communication Leadership communication Conflict resolution and difficult conversations Growth mindset Resilience under pressure Personal impact and influence Ideal for CHROs, L&D directors and talent leads building emerging-leader and first-time manager programmes. Women’s leadership networks and ERGs addressing confidence, voice and visibility. Technical and functional leadership populations where communication is the bottleneck to promotion. Organisations running culture work on feedback, psychological safety and conflict norms. Audience outcomes A working vocabulary for the conversations they currently avoid, including pushback, performance and boundary-setting. Specific techniques for handling imposter syndrome as it arrives, not as an abstract concept. A clearer read of their own communication defaults under stress and what to adjust first. Confidence grounded in behaviour they can repeat, not a temporary lift from the room.

Why organisations work with Blaire Palmer She brings a BBC journalist’s instinct for the question leaders are avoiding, then makes the boardroom answer it in plain language. Her book Punks in Suits gives organisations a shared vocabulary for why old management habits, not strategy, are the real brake on growth. She has coached boards and executive teams across Airbus, Roche, Mattel, Santander, The FA, and the Foreign and Commonwealth Office, so the challenge lands with commercial credibility. She runs That People Thing as her own consultancy, which means the keynote is the leading edge of a deeper body of work on leadership transformation, not a standalone act. Biography highlights Chief Executive and founder of That People Thing, a leadership consultancy working with boards and executive teams on culture and change. Author of four books including Punks in Suits: How to Lead the Workplace Reformation (Rethink Press, 2024) and What’s Wrong with Work? (John Wiley and Sons, 2010). Former producer on BBC Radio 4’s Today programme, where she spent a decade in UK news and current affairs. Trained as one of Europe’s first accredited executive coaches after leaving the BBC. Named clients include Airbus, Roche, Mattel, Santander, The FA, Foreign and Commonwealth Office, Govia Thameslink Railway, and Centre for Army Leadership. Regular contributor to Medium and Authority Magazine on leadership and the future of work. Biography Most organisations are not structured to change. They are structured to protect the habits that made them successful, and the people defending those habits are often the most senior in the room. Palmer’s work starts from that observation and builds out. She spent a decade as a producer on BBC Radio 4’s Today programme, interrogating ministers and chief executives at eight minutes past seven in the morning. The habit of asking the uncomfortable question did not leave her when she moved into coaching at 29. It became the method. Since then she has spent more than two decades advising boards and executive teams at Airbus, Roche, Mattel, Santander, The FA, and the Foreign and Commonwealth Office. She founded That People Thing to house that work. Her fourth book, Punks in Suits: How to Lead the Workplace Reformation, published by Rethink Press in 2024, sets out the argument that entrenched management orthodoxy, not competitive pressure, is what stalls most organisations trying to evolve. What a senior team gets from her is rare in the category. She has the reporter’s ability to cut through executive language, the coach’s patience to stay with a difficult conversation, and a published thesis specific enough to be argued with. That makes the keynote a starting point for a real internal debate rather than a motivational interval. Key speaking topics Leadership behaviour and change Workplace reformation and culture Trust and candour in senior teams Future of work Decision-making under pressure Leadership myths and orthodoxies Ideal for Boards and executive committees facing a culture or performance inflection point. CHROs and chief people officers leading leadership development at scale. CEOs integrating acquisitions or navigating a strategic reset. Leadership conferences for senior management populations. Audience outcomes A clearer view of which leadership habits are acting as a ceiling on organisational performance. A specific argument, drawn from Punks in Suits, that senior teams can take back into their own decision forums. Language for the conversations leaders have been avoiding with peers and direct reports. Recognition that culture and strategy move together, and a concrete starting point for aligning them.

Why organisations work with David Smith His 7 Principles framework is grounded in a specific, documented corporate turnaround – Asda’s recovery from near-bankruptcy to the UK’s No.1 Sunday Times Best Place to Work – giving boards a case study with traceable outcomes rather than a theoretical model. His book “Culture Trumps Strategy” gives leadership teams a direct, contestable argument: that most organisations are investing disproportionately in strategy and structure while the cultural conditions that determine execution go unmanaged. His book “Bad Bosses,” drawn from interviews with more than 200 CEOs and senior executives, documents the specific leadership behaviours that most consistently destroy engagement – giving HR directors and transformation leads a diagnostic, not a philosophy. He spent a decade on the Executive Board of a 170,000-person, £15bn-turnover business, which means his credibility holds in a boardroom conversation, not just an HR function. As a Companion of the CIPD – the body’s highest membership grade – and former Chairman of the Board of the Institute for Employment Studies, he can position people practice as a serious performance variable rather than a support function. Biography highlights People and IT Director at Asda (2000-2009); Executive Board member for 10 years, responsible for a workforce of 170,000 across a £15bn-turnover business Asda named No.1 Best Place to Work in The Sunday Times Best Companies survey during his tenure; Asda’s People Team also won the Personnel Today Rebus HR Award for Best HR Strategy in Line with Business Author of four books: “Asda Magic: The 7 Principles of Building a High-Performance Culture” (2012), “Culture Trumps Strategy” (2016), “Performance Management for the 21st Century” (2018), and “Bad Bosses” (2019) Companion of the Chartered Institute of Personnel and Development – the highest membership grade in the UK’s principal HR professional body Former Chairman of the Board, Institute for Employment Studies; former Commissioner, Equal Opportunities Commission; former Vice President of the CIPD for Organisation and Development Recipient of the Sam Walton Award for driving Excellence in People Policies MBA, Henley Management College; BA Business, Sheffield Hallam University Biography Most large organisations treat culture as a byproduct of leadership behaviour – something that forms over time, rather than something that is actively built. David Smith’s 15 years at Asda, where the people-led turnaround from near-bankruptcy to the UK’s No.1 Best Place to Work took roughly a decade and a half, produced a different conclusion: that culture is an engineered system, and that the principles governing it are specific and reproducible. His first book, “Asda Magic: The 7 Principles of Building a High-Performance Culture” (2012), translated that experience into a practical framework. Its argument – that employee engagement is the product of specific managed behaviours, not general sentiment – gave HR directors and CEOs a diagnostic tool rather than an aspiration. “Culture Trumps Strategy” (2016) extended the thesis: that organisations consistently over-invest in strategy and structure while underinvesting in the cultural conditions that determine whether strategy executes. Two further books addressed adjacent dysfunction. “Performance Management for the 21st Century” (2018) made the case against annual review-based systems, arguing that only regular performance coaching – not periodic appraisal – actually changes behaviour at scale. “Bad Bosses” (2019) drew on interviews with more than 200 CEOs and executives to document the leadership pitfalls that consistently destroy engagement from inside an organisation. A Companion of the CIPD and former Chairman of the Board of the Institute for Employment Studies, Smith bridges executive credibility and evidence-based people practice. His audiences include CHROs, chief executives, and transformation programme leads asking why significant investment in organisational change is not translating into measurable performance. Key speaking topics High-performance culture and employee engagement Performance management and performance coaching Culture transformation and change leadership Leadership in tough times The relationship between culture and commercial performance Communication as an organisational performance lever Managing and retaining talent in a high-performance environment Ideal for CHROs and HR directors leading culture or engagement programmes CEOs and executive teams mid-transformation seeking a cultural diagnostic Board-level and C-suite leadership development programmes Senior leaders in large, complex, or multi-site organisations Audience outcomes A specific, practical framework for diagnosing the cultural gap between stated values and daily managed reality A clearer understanding of why performance management systems fail – and what a coaching-based alternative requires Named leadership behaviours that most predictably drive disengagement – and the organisational cost of tolerating them A case study with traceable outcomes that makes the business case for culture investment to a commercially focused audience Practical language for communicating culture and engagement priorities to boards and executive teams

Why organisations work with Baroness Ruth Hunt She ran the organisation that most large UK employers used as their inclusion benchmark, which means her advice to a C-suite team carries direct operational memory, not theory. She has spent the years since Stonewall inside the House of Lords as a Crossbench peer, watching how legislation, regulation and public mood shape the room a CEO walks into. Her consultancy Deeds and Words is built around collective leadership and humble inquiry as practical methods, giving executive teams a way to make inclusion an operating discipline rather than a statement. She edited The Book of Queer Prophets for William Collins, which gives her a public intellectual register useful when boards want a serious conversation, not a training module. She is comfortable on contested ground. Boards facing trans policy, religious freedom or campaign-group pressure get an adviser who has lived inside the argument from the inside of a national institution. Biography highlights Chief Executive, Stonewall, 2014 to 2019; led campaigns including Rainbow Laces with the Premier League and the No Bystanders schools programme. Crossbench peer, House of Lords, since October 2019, as Baroness Hunt of Bethnal Green. Member, UK delegation to the Parliamentary Assembly of the Council of Europe, focusing on democracy and youth participation. Co-founder and Director, Deeds and Words, advising C-suite teams on collective and inclusive leadership. Visiting Fellow, Jesus College, Cambridge, elected 2023. Editor, The Book of Queer Prophets: 24 Writers on Sexuality and Religion, William Collins, 2020. Named No. 1 on the Independent Pride Power List, 2019; speaker platforms include the Oxford Union, the NHS and Talks At Google. Biography Stonewall under Ruth Hunt’s leadership became the standard against which large UK employers measured their own inclusion work. The Workplace Equality Index moved inclusion from charity advocacy into employer practice, which is why her audience for serious leadership conversations is now the C-suite, not the diversity function. Since leaving Stonewall in 2019 she has taken a Crossbench seat in the House of Lords as Baroness Hunt of Bethnal Green, the youngest Crossbench peer at the time of her appointment. She also sits on the UK delegation to the Parliamentary Assembly of the Council of Europe. That work keeps her read on the operating environment current, particularly on the contested edges of equality policy. Through Deeds and Words, the consultancy she co-founded with Caroline Ellis, she works with senior teams on collective leadership and humble inquiry as practical methods. The argument is that inclusive leadership is a way of running an organisation, not an HR position, and that the leaders who treat it as the latter tend to lose ground when the politics gets harder. Her published work runs alongside the advisory practice. She edited The Book of Queer Prophets for William Collins in 2020, a collection of 24 essays on sexuality and religion that signalled an interest in difficult ground rather than safe ground. In 2023 she was elected a Visiting Fellow of Jesus College, Cambridge, where she has spoken on faith, identity and public leadership. Key speaking topics Inclusive leadership in a contested political environment Collective leadership and humble inquiry as executive practice Building credible culture change in large organisations LGBTQ+ rights, politics and the new culture wars Allyship as a workplace discipline Faith, identity and public life Ideal for CEOs and executive committees who need to take a credible position on inclusion under public and political pressure Chief People Officers and Chief Diversity Officers moving from advocacy framing to operating discipline Board directors handling reputational risk on equality, faith or values-based policy Public sector and uniformed service leaders managing inclusion in hierarchical, mission-led organisations Audience outcomes A sharper read on why the inclusion consensus of the 2010s has fractured and what that means for leadership decisions A working definition of collective and inclusive leadership that a senior team can actually use the following week A clearer view of where allyship adds operating value and where it becomes performance A more confident position on how to hold contested ground without retreating into corporate neutrality

Why organisations work with Susan David She is the named originator of Emotional Agility, a peer-reviewed psychological framework that Harvard Business Review designated a Management Idea of the Year and Thinkers50 awarded its Breakthrough Idea Award. Her authority sits at Harvard Medical School and the Institute of Coaching at McLean Hospital, which means leadership teams get clinical psychology, not motivational content dressed as science. She gives senior leaders a usable method for operating under pressure: working with hard emotions as signal rather than noise, and translating values into decisions when stakes are high. Her research base spans more than two decades of work on emotion, resilience and change, and her writing in HBR, the New York Times, Washington Post and the Wall Street Journal puts her in front of the same readership a board does. She is South African, trained at Yale, and brings a register that travels across global executive audiences without the wellness-industry tone that often blunts this material. Biography highlights Faculty psychologist, Harvard Medical School. Cofounder and co-director, Institute of Coaching at McLean Hospital, a Harvard Medical School affiliate. CEO, Evidence Based Psychology. Author of the #1 Wall Street Journal bestseller Emotional Agility, translated into more than 30 languages. Winner of the Thinkers50 Breakthrough Idea Award; named to the Thinkers50 ranking of the world’s most influential management thinkers. TED Talk “The Gift and Power of Emotional Courage” delivered at TEDWomen 2017, with more than 11 million views on TED.com. Biography Most leadership advice asks senior people to stay positive under pressure. The clinical evidence says the opposite. Suppressing difficult emotion narrows judgement, erodes decision quality and corrodes trust over time. That gap, between the slogan and the science, is where Susan David built her work. She is a faculty psychologist at Harvard Medical School and cofounder of the Institute of Coaching at McLean Hospital, a Harvard Medical School affiliate. Her framework, Emotional Agility, was named a Management Idea of the Year by Harvard Business Review and won the Thinkers50 Breakthrough Idea Award. The book of the same title was a #1 Wall Street Journal bestseller and has been translated into more than 30 languages. The framework treats emotions as data on values, not as performance problems. It gives leaders a way to notice what they are feeling, label it accurately, separate the feeling from the impulse to act on it, and then make a values-based choice. It is a discipline, not a mood, and it scales from individual executive judgement to how cultures handle hard conversations, conflict and change. Her work has reached management readers through HBR, the New York Times, Washington Post and the Wall Street Journal, and a wider audience through her TEDWomen 2017 talk. The audiences that book her are usually executive teams under sustained pressure: leadership groups mid-restructure, partner cohorts in professional services, and senior teams trying to rebuild trust after shock. They leave with a method, not a mood-lift. Key speaking topics Emotional agility Self-leadership under pressure Resilience and change Decision-making under stress Values-based leadership Workplace mental health and wellbeing Culture and emotional honesty at work Ideal for CEOs, C-suite teams and boards leading through restructure, integration or sustained pressure. CHROs and senior people leaders rebuilding engagement and trust after change. Partner groups and senior cohorts in professional services, finance and law. Executive development and high-potential leadership programmes. Audience outcomes A working definition of emotional agility, with the four steps that turn it from idea into practice. A way to read difficult emotions as data on values rather than as problems to suppress. Language to lead hard conversations without retreating into positivity or performance. A method for staying decisive under pressure, including in moments of public scrutiny or internal conflict. A clearer link between personal values and the day-to-day choices a leadership role demands.

Why organisations work with Tim Munden His “inner and outer game” framework gives leadership teams a practical diagnostic for the gap between leadership intent and leadership behaviour, and a structured path to close it He built and ran global leadership development for Unilever’s 135,000-person workforce, including pipeline programmes for the most senior roles in the organisation; he knows what works at enterprise scale, not just in the classroom Unilever’s “Discover Your Purpose” programme, which he designed and led, reached 56,000 employees and was validated through randomised controlled trials, a level of rigour that most leadership interventions never reach He co-founded the Global Business Collaboration for Better Workplace Mental Health, giving him a credible and practical perspective on the link between psychological safety, energy, and sustained organisational performance His Senior Associate role at the Cambridge Institute for Sustainability Leadership connects his leadership frameworks to the strategic context that boards increasingly expect their senior teams to navigate: purpose, resilience, and transformation for the longer term Biography highlights Former Chief Learning Officer and Head of Wellbeing at Unilever, responsible for leadership development and learning across a 135,000-person global workforce Former HR Vice President for Unilever UK & Ireland, a €2.5bn business unit Senior Associate, Cambridge Institute for Sustainability Leadership (CISL), University of Cambridge Partner at inchigo, a leadership and culture consultancy Co-founded the Global Business Collaboration for Better Workplace Mental Health; represented Unilever on the UK Thriving at Work Leadership Council Developed Unilever’s “Discover Your Purpose” programme, reaching 56,000 employees with outcomes validated through randomised controlled trials Joined Unilever as a graduate trainee in 1993; career spans roles across the Netherlands, Belgium, the US, and the UK Holds a Bachelor’s and Master’s degree from the University of Manchester and Manchester School of Management Biography Leadership development in large organisations has a persistent failure mode: it develops individuals in isolation from the organisational culture that will either enable or undermine everything they have learned. Tim Munden spent the better part of three decades inside one of the world’s most complex multinationals working on both sides of that problem simultaneously. As Chief Learning Officer and Head of Wellbeing at Unilever, Munden was accountable for leadership capability across a 135,000-person workforce. His approach centred on what he describes as the “inner and outer game” of leadership. The inner game is the psychological clarity, purpose, and resilience that allows a leader to act under pressure; the outer game is the cultural architecture and organisational design that gives people the conditions to perform. Neither works without the other. That dual framework now shapes how he advises executive teams and consults with organisations across financial services, technology, pharmaceuticals, and consumer goods. The practical rigour behind his work is verifiable. The “Discover Your Purpose” programme Munden designed at Unilever was completed by 56,000 employees, with outcomes tested through randomised controlled trials. Those outcomes included improved psychological safety, work fulfilment, and discretionary effort. He also co-founded the Global Business Collaboration for Better Workplace Mental Health and represented Unilever on the UK Thriving at Work Leadership Council, establishing workplace wellbeing not as a wellbeing initiative but as a leadership strategy with measurable business consequences. Since leaving Unilever, Munden has continued this work as a Partner at inchigo, a leadership and culture consultancy, and as a Senior Associate at the Cambridge Institute for Sustainability Leadership, where the link between leadership capability and long-term organisational resilience is a central research concern. He brings to boards and senior leadership teams a rare combination: he has operated at CLO level inside a global organisation and has built the frameworks to explain and replicate what makes leadership development work in practice. Key speaking topics Leadership capability for disruption and transformation Leadership agility, resilience and adaptability through change The inner and outer game of leadership Human skills for leadership in the age of AI Purpose-driven culture and organisations Workplace wellbeing as a performance strategy Leadership development at enterprise scale Psychological safety and organisational agility Ideal for CHROs, Chief People Officers, and senior HR leadership teams designing enterprise leadership strategy CEOs and executive committees navigating significant transformation or cultural change Learning and development leaders building or evaluating large-scale leadership programmes Boards and remuneration committees examining the link between leadership culture and long-term organisational resilience Audience outcomes A clear model, the inner and outer game, for diagnosing where leadership capability is breaking down and what to do about it Practical understanding of how purpose can be embedded in organisational culture at scale, with evidence from a large, tested programme A more precise vocabulary for the link between psychological safety, wellbeing, and sustained performance, moving the conversation beyond wellbeing as an HR initiative Insight into what enterprise-scale leadership development actually requires, drawn from direct experience at one of the world’s largest consumer goods companies Clearer thinking on the leadership capabilities most needed to maintain performance in periods of sustained uncertainty

Why organisations work with Griselda Togobo She brings an engineer’s and chartered accountant’s bias for measurement to inclusion work, which is unusually rare in the field and lands credibly with operational and finance audiences. She has run a 20,000-member women’s professional network (Forward Ladies, now Novi) for over a decade, so her view of where female and minority talent gets stuck is grounded in pipeline data, not anecdote. Her client list, Boeing, Shell, HSBC, NatWest, Sage, Cambridge University, Oxford University, indicates senior buyers in technically demanding, male-dominated environments hire her back. Her style is direct and based in psychology rather than moral pressure, which is the only register that survives in rooms where DEI is now politically contested. Biography highlights MPhil, Industrial Systems, Manufacture and Management, Wolfson College, University of Cambridge. Chartered Accountant (ACA); former management consultant at Deloitte LLP. CEO of Forward Ladies (now Novi), a 20,000-member women’s professional network since 2014. Author, Unstoppable Women: Female Entrepreneurs’ Stories to Inspire and Motivate. Founder of Advancing Futures, a non-profit on education and economic empowerment in Ghana. Board member, Northern School of Contemporary Dance; Fellow of the Girls’ Schools Association. Biography The hard part of inclusion inside large organisations is not policy. It is what senior leaders do in the small moments: who they sponsor, who they interrupt, whose ideas they credit, and how they decide who is “ready” for the next role. Togobo’s work sits exactly there. She came to that work through an unusual route. She trained as an electrical and electronic engineer in Ghana, took an MPhil at Cambridge in Industrial Systems, Manufacture and Management, then qualified as a chartered accountant at Deloitte LLP. That technical and financial grounding shapes how she briefs executives. She uses data and behavioural psychology rather than moral argument, which travels better in operations, finance and engineering audiences than the standard DEI register does. Since 2014 she has led Forward Ladies, now relaunched as Novi, growing it into a 20,000-member professional development network for women across the UK. That platform gives her a continuous read on where mid-career women actually stall, which feeds the diagnostic work she does inside client organisations including Boeing, Shell, HSBC, NatWest, Sage, ASDA and Yorkshire Water. Her own writing extends the same theme. Unstoppable Women, published in 2022, profiles female entrepreneurs as case studies in commercial decision-making rather than personal struggle. Outside her commercial practice she founded Advancing Futures to support girls’ education in Ghana and sits on the board of the Northern School of Contemporary Dance. Key speaking topics Inclusive leadership inside FTSE-100 organisations Women in STEM and the senior pipeline Behavioural psychology of bias in promotion and sponsorship Building and sustaining women’s professional networks Female entrepreneurship and scale-up leadership Cross-cultural leadership and the global workforce Ideal for CEOs and executive committees who have run DEI programmes and are not seeing pipeline movement. CHROs and heads of talent designing succession and sponsorship into senior leadership. Engineering, energy, financial services and industrial businesses with gender-imbalanced senior cohorts. Boards reviewing inclusion strategy in markets where DEI language is now politically contested. Audience outcomes A clearer view of which leadership behaviours actually move representation, and which are theatre. A working diagnostic for where female and minority talent stalls inside their own organisation. Language for inclusion that holds up in finance, engineering and commercial audiences. A more honest read on the gap between stated DEI commitments and how senior leaders behave in week-to-week decisions.

Why organisations work with Jake Havron He treats influence as a learnable skill with named components (motivators, decision methods, body language, congruence), not a personality trait, which gives sales and leadership teams something they can actually practise. He has trained inside revenue-heavy environments rather than seminar rooms, including real estate organisations reporting $300M to $1.6B in annual sales and the HVAC contractor audience at ACCA 2024. His material is built for entrepreneurial and mastermind audiences, GoBundance, MentorBox, 180 Elevate, where the bar for application is high and theory does not survive the room. The framework targets the gap between effort and persuasion that most sales managers describe but cannot name: why two reps with identical scripts close at different rates. Biography highlights Founder of Dream Life Mastery Company and co-founder of FORDIFY, a personal branding agency whose clients include Life Time Fitness. Keynote speaker at the ACCA 2024 conference, addressing roughly 1,000 HVAC contractors on leading with influence. Trainer for GoBundance, MentorBox, 787 Coffee Co. and 180 Elevate Nonprofit. Has worked with real estate sales organisations reporting between $300M and $1.6B in annual revenue. Co-leads the ITfactor Mentorship Program with speaker Emily Ford. Background as a registered nurse before moving into business strategy and speaking. Biography Most sales and leadership development still treats influence as a soft skill, something either you have or you do not. Havron’s argument is the opposite. Influence has structure. People shift their decisions for identifiable reasons, and a salesperson or leader who cannot name those reasons is guessing in the room. His “4 Pillars of Influence” framework, motivators, decision methods, body language and congruence, is built around that claim. Each pillar names a variable a practitioner can read in a live conversation and adjust. It is a working model for people whose income depends on whether the person across the table moves. The audiences he trains tend to be commercially exposed: real estate teams in the $300M to $1.6B revenue range, mastermind communities like GoBundance, and trade audiences such as the ACCA 2024 contractor conference. He also co-founded FORDIFY, a personal branding agency that has worked with brands including Life Time Fitness, and runs the ITfactor Mentorship Program with Emily Ford. Havron’s path into the work is unusual. He was a registered nurse before building Dream Life Mastery Company and moving full-time into strategy and keynote work. The clinical background shows up in how he teaches: behaviour first, theory second, and a bias toward what a person can actually do differently on Monday morning. Key speaking topics Influence in sales Influence in leadership Self-leadership and personal effectiveness Sales team performance Communication and persuasion Entrepreneurial leadership Ideal for Sales leaders and high-performing sales teams in revenue-driven sectors Entrepreneur and founder communities, mastermind groups, and scale-up leadership audiences Franchise and channel-partner audiences where influence sits at the centre of the commercial model Front-line managers stepping into senior leadership roles for the first time Audience outcomes A named, four-part vocabulary for influence that teams can apply in live sales and leadership conversations. The ability to read motivators and decision methods in a counterpart, not just deliver a script. A separation between influence and pressure tactics, and a working sense of why the second tends to backfire. Specific adjustments leaders can make in body language and congruence when the room is not moving with them.

Why organisations work with Jeremy Snape He has run the experiment in public. As performance coach to Shane Warne’s Rajasthan Royals, he built the dressing-room culture that won the inaugural IPL title against far better-resourced franchises. His work sits at the join between two credentials most consultants only have one of: an England international playing career and a master’s in sport psychology, applied across Premier League football, England Rugby and South African cricket. The “Inside the Mind of Champions” podcast gives him a continuously refreshed evidence base. Guests include Sir Alex Ferguson, Pep Guardiola, Eddie Jones and Rahul Dravid, and the material feeds directly into his executive sessions. Through Sporting Edge, he has spent two decades translating sport psychology into corporate practice rather than telling sporting war stories with a thin business gloss on top. Biography highlights Former England international cricketer, 10 ODIs and one T20I, with a Man of the Match award on ODI debut against Zimbabwe. County career at Northamptonshire, Gloucestershire and Leicestershire; captained Leicestershire and lifted the Twenty20 Cup in 2004. Master’s degree in sport psychology, taken during the latter stage of his playing career. Performance coach to the Rajasthan Royals during their IPL title-winning campaign under Shane Warne, with subsequent roles at Delhi Daredevils, England Rugby, Premier League football clubs and the South African national cricket team. Founder and Managing Director of Sporting Edge, the performance consultancy he established in 2005. Non-Executive Director of the League Managers Association since 2013, supporting leadership development for football managers at St George’s Park. Host of the “Inside the Mind of Champions” podcast, with guests including Sir Alex Ferguson, Pep Guardiola, Eddie Jones, Rahul Dravid and Shane Warne. Biography The Rajasthan Royals were the cheapest-bought, lowest-rated franchise in the inaugural Indian Premier League. They won it. The performance coach embedded with that team, working alongside Shane Warne to build a culture out of nothing in a few weeks, was Jeremy Snape. That project is the cleanest illustration of what he does. Snape played 10 One Day Internationals for England and captained Leicestershire to the Twenty20 Cup, and during the back end of his playing career he took a master’s in sport psychology. The combination is unusual: a working international athlete who became a credentialed performance specialist, rather than an academic with a fan’s interest in sport. Since founding Sporting Edge in 2005, he has taken those methods into corporate work, alongside continued roles in elite sport, including Delhi Daredevils, England Rugby, Premier League football and South African cricket. In 2013 he joined the League Managers Association as a Non-Executive Director, helping design the leadership programmes that football managers take at St George’s Park. His “Inside the Mind of Champions” podcast keeps the research live. Conversations with Sir Alex Ferguson, Pep Guardiola, Eddie Jones, Rahul Dravid and Shane Warne are not entertainment for him; they are the working material that feeds the frameworks he takes into boardrooms on team trust, composure under scrutiny and the unglamorous standards that separate first place from fourth. Key speaking topics High-performance culture Leadership under pressure Team trust and standards Mindset and mental resilience Performance psychology for business Talent development and succession Ideal for CEOs and executive teams entering a sustained period of pressure, scrutiny or transition Senior leadership offsites focused on team standards, trust and decision-making in stretch conditions Sales, trading and client-facing leadership groups whose performance hinges on composure under public-facing risk HR and L&D leads designing leadership development programmes for high-stakes commercial roles Audience outcomes A specific read on how elite sport builds composure and how that translates into executive decision-making under scrutiny. Concrete language for what high-performing team standards actually look like day to day, beyond the values poster on the wall. A clearer view of where individual mindset ends and where team culture has to take over. Methods for sustaining performance after a setback, drawn from named figures in elite sport who have done it publicly.

Why organisations work with Daniel Murray A mathematician and MBA-trained strategist who treats empathy as an operating discipline, not a soft skill, and ties it directly to team output and strategic alignment. Author of The Empathy Gap (Wiley, 2025), which gives leaders a structured vocabulary and method rather than another plea for kindness at work. Eighteen years inside financial services and corporate strategy work with organisations including Commonwealth Bank, QBE, IAG, Westpac and BHP, so the examples land with executives who have budget to defend. Known for the “Pirates and Passengers” framework for reading team dynamics, which gives managers a practical lens for diagnosing disengagement before it shows up in attrition numbers. Equally credible on the harder end of the topic: ethics, AI adoption and the trust collapse leaders face when they roll out systems their workforce does not understand. Biography highlights Founder and Director of Empathic Consulting, an Australian leadership advisory practice focused on strategic empathy, culture and performance. Author of The Empathy Gap: The Bridge to Real Connection and Lasting Influence, Wiley, 2025. Author of Aligning Culture and Strategy: How clarity, empathy and leadership drive high performance. Executive MBA and BSc in Mathematics; former internal strategy and management consultant within financial services. Keynote and leadership development work with Commonwealth Bank, IAG, QBE, Westpac, BHP, Toyota, News Corp, Allianz, Perpetual, ASX, Tyro Payments, Swiss Re and Transport for NSW. Podcast guest on The Empathy Edge, Candour Communication Podcast, XY Adviser and Your Digital Reputation. Biography Most senior leaders already believe empathy matters. The gap is between that belief and the operating habits that would make it visible in a weekly business review. Daniel Murray works on that gap, and he has spent close to two decades inside corporate strategy functions learning where it actually opens up. Murray founded Empathic Consulting after years as an internal strategy and management consultant in Australian financial services. His training is mathematical and his default is systems thinking, which is why his framing of empathy reads less like a values statement and more like a capability an executive can design for, measure, and coach. That thinking became a book in 2025, when Wiley published The Empathy Gap: The Bridge to Real Connection and Lasting Influence. The argument is that empathy is a strategic skill with a structure to it: perception, interpretation, response. Leaders who treat it that way pull better decisions out of mixed teams, reduce the hidden cost of disengagement, and hold harder conversations earlier. An earlier book, Aligning Culture and Strategy, laid the groundwork by making the case that culture only works when leaders stop treating it as a separate workstream from the strategy they are asking people to deliver. The client list is telling. Commonwealth Bank, IAG, QBE, Westpac, BHP, Toyota, News Corp, Allianz and Transport for NSW are organisations where the cost of a distracted leadership team is counted in basis points and safety incidents. That is the room Murray is useful in, and it is why his work on AI ethics and the “Pirates and Passengers” dynamic inside teams reaches people who would normally switch off the moment the word empathy entered the agenda. Key speaking topics Strategic empathy as a leadership capability Culture and strategy alignment Ethics and trust in AI adoption Team dynamics and disengagement Leadership in post-pandemic workplaces Executive decision-making under complexity Ideal for CEOs, executive committees and boards wrestling with culture change alongside a live strategic agenda CHROs and heads of leadership development designing senior leader programmes in financial services, infrastructure and professional services Transformation and change leaders rolling out AI or operating model shifts that require workforce trust to succeed Senior leader offsites where the brief is honest conversation and behaviour change, not another motivational keynote Audience outcomes A working definition of empathy that leaders can defend in a commercial conversation, not just an HR one A shared diagnostic language for team dynamics, including the Pirates and Passengers lens for disengagement Clearer thinking on how to introduce AI and analytics without eroding team trust Specific habits senior leaders can apply the next week in one-to-ones, escalations and town halls

Why organisations work with Chris Roebuck He designed and ran the leadership programme for UBS’s top 500 that is now taught at Harvard Business School as UBS: Towards the Integrated Firm. Few speakers can point to a live HBS case as evidence that their approach works at scale. He coined the corporate application of entrepreneurial leadership and has spent twenty years refining it in banks, government, healthcare, and the military. The Wikipedia entry on entrepreneurial leadership cites his definition. He operates as a practitioner first and a speaker second: former British Army officer, Head of Management Development at HSBC Investment Bank, Global Head of Leadership at UBS, Head of Culture Change at London Underground. The credibility in a boardroom is built in. HR Magazine named him one of HR’s Most Influential Thinkers ten times between 2009 and 2021, and inducted him into the HR Hall of Fame in 2025. That is the longest sustained recognition of any thinker on the list. Biography highlights Global Head of Leadership and Talent, UBS (2004 onward), leading the development programme for the bank’s top 500 leaders that became Harvard Business School case UBS: Towards the Integrated Firm Honorary Visiting Professor of Transformational Leadership, Cass Business School (2009–2021, the institution later rebranded Bayes) Inducted into the HR Hall of Fame by HR Magazine, July 2025; named one of HR’s Most Influential Thinkers ten times between 2009 and 2021, a record on the list Author of five leadership books, including Lead to Succeed (2014) and Strategic Leadership Development, co-authored with Professor Colin Carnall Expert panel member for the UK Government’s Engaging for Success review (2009), and author of The King’s Fund report on NHS leadership (2011) Contributor to Newsweek; quoted on leadership and organisational performance in the Financial Times, Wall Street Journal, New York Times, Washington Post, and Harvard Business Review China; 350+ television interviews across BBC, CNN, Bloomberg, CNBC, Sky, and Al Jazeera Biography UBS between 2002 and 2006 is a useful place to start. A newly integrated global bank, 70,000 staff, a top team of 500 whose behaviour had to shift if the merger was going to hold. Chris Roebuck was the person, as Global Head of Leadership and Talent, who designed and ran the programme that got that behavioural shift. The work is now a Harvard Business School case study, UBS: Towards the Integrated Firm, and it is where the concept of entrepreneurial leadership, taking the behaviours of successful entrepreneurs and transplanting them into a large corporate, was first systematically applied in the corporate world. That practitioner record sits behind everything he now says from a stage. Before UBS, he was Head of Management Development at HSBC Investment Bank and ran culture change at London Underground during the partial privatisation. After UBS, he was commissioned by The King’s Fund to report to the UK Government on leadership in the NHS, and sat on the expert panel behind Engaging for Success, the UK Government’s review of employee engagement. He was Honorary Visiting Professor of Transformational Leadership at Cass Business School, now Bayes, from 2009 to 2021. The argument Roebuck brings to senior audiences is a hard one, because it refuses the usual levers. He tells leaders that the performance they are looking for is not hiding in a new strategy, a new tech stack, or a restructure. It is hiding in the way their top 200 people behave on a Tuesday morning. His Accelerate Your Success approach is built to make that behavioural gap visible, then close it, with the bottom line as the test. HR Magazine has named him one of its Most Influential Thinkers ten times; in July 2025 it inducted him into the HR Hall of Fame. The rare thing he does is connect that leadership argument to hard numbers. He is a trained economist, not a behavioural coach; he served as an officer in the British Army before moving into business; he has run programmes inside a global bank, the UK Civil Service, and a 1.4-million-person healthcare system. When he says ten percent of organisational performance is sitting unused, the claim is backed by work done at UBS, in the NHS, and at KPMG rather than by a slide deck. Key speaking topics Leadership during integration, transformation, and culture change Entrepreneurial leadership in large organisations Senior team behaviour and executive performance Talent identification and leadership pipelines Employee engagement as an organisational lever Leadership in conditions of uncertainty Human leadership in the AI era Ideal for CEOs, COOs, and C-suite teams running integrations, post-merger transformations, or major operating model change CHROs and Chief People Officers building a leadership and talent strategy that senior business leaders will take seriously Board and executive committee offsites where the subject is how top leadership needs to behave differently for the organisation to perform Public sector and military audiences looking at leadership reform in large, complex institutions Audience outcomes A clear view of where performance is being lost inside their own organisation, and which leadership behaviours are causing it The specific mechanics of how entrepreneurial leadership was built at UBS, and which elements transfer to their own sector A short set of actions senior leaders can take in the weeks after the session, tied to business outcomes rather than general development A more useful language for talking about leadership with their board, their HR function, and their top 100

Why organisations work with Marianna Evenstein DW News anchor experience translates directly to live event control: she keeps senior speakers on the question, manages timing without visible effort, and reads a multilingual room in real time. Three working languages (English, German, Russian) let her host the same agenda for a Berlin board, a global trade fair, and a Russian-language guest in one programme without handoffs. Has hosted events for Adidas, Allianz, BASF, Bayer, Deutsche Bank, Deutsche Telekom, Mercedes-Benz, Samsung, Volkswagen, and Philips, which is the relevant proof for a corporate communications lead deciding whether she can carry a tier-one stage. Advises on programme design and speaker preparation before the event, not just on-the-day delivery, which raises the quality of what panels actually produce. Doubles as a media coach for executives who will be on the same stage, useful when the brief includes both running the event and getting senior leaders camera-ready. Biography highlights News editor and television anchor at DW News, Germany’s international broadcaster, since 2008. Former radio host and reporter for DW’s Newslink. Moderator at Falling Walls 2025, the Berlin science and society summit. Hosts and moderates conferences, panels, galas, and trade fairs for clients including Adidas, Allianz, BASF, Bayer, Deutsche Bank, Deutsche Telekom, Hugo Boss, Mercedes-Benz, Philips, Samsung, and Volkswagen. Media coach for executives preparing for interviews and on-camera appearances. Comparative Literature and Philosophy degree, New York University. Biography A live event with five named speakers, three languages, a hard finish time and a senior audience is not a panel discussion. It is a production. The person at the front of the room is responsible for whether the agenda translates into something the audience can use, or whether it dissolves into competing monologues. Marianna Evenstein has spent her career on that side of the camera. As a news editor and television anchor at DW News, Germany’s international broadcaster, she has worked the same discipline live for international audiences since 2008, after starting in radio at DW’s Newslink. The transferable skill is not charisma. It is timing, accurate listening, and the ability to redirect a conversation without losing the speaker’s dignity. That is the basis on which she is booked by Adidas, Allianz, BASF, Bayer, Deutsche Bank, Deutsche Telekom, Mercedes-Benz, Philips, Samsung, Volkswagen and Austrian Airlines, among others, to host conferences, summits, trade fairs, and gala evenings. She works in English, German, and Russian, which removes the seam most international events have to design around. In 2025 she moderated Falling Walls in Berlin, a summit format that demands quick comprehension across science, policy, and business in a single afternoon. Her work also extends backwards into the agenda. She advises clients on programme design and speaker preparation, and runs media coaching for executives who will be on stage themselves. This is the part of the offer that distinguishes her from a presenter who arrives on the day with cue cards. Key speaking topics Conference and summit moderation Panel moderation across business, policy, and science Awards ceremony and gala hosting Trade fair and product launch presenting Multilingual event hosting (English, German, Russian) Media coaching for executive interviews Programme design and speaker preparation Ideal for Heads of communications and event directors planning international flagship events with multilingual audiences. Corporate teams whose agenda includes senior internal speakers who need on-camera coaching alongside event hosting. Foundations, NGOs, and policy institutes running cross-sector summits where panel discipline matters. Trade fair and awards organisers needing a presenter who can carry a televised-quality main stage. Audience outcomes A live agenda that finishes on time with the planned questions actually answered. Panels in which senior speakers are kept on point without visible correction. Smooth handover between English, German, and Russian segments without translation friction. Executive contributors who arrive better prepared because they were briefed and coached in advance.