Organizational Agility

Why organisations work with Stéphane J.G. Girod Co-author of Resetting Management (Kogan Page, 2021), shortlisted for the Business Book Awards 2022 in Change & Sustainability, with diagnostic tools tested against the agility journeys of LEGO, General Electric, LVMH and ING. Co-edited the Summer 2023 California Management Review special issue on business agility with Julian Birkinshaw of London Business School and Christiane Prange, placing him at the academic centre of how agility is studied and taught. Directs IMD’s Luxury 2050 initiative and the Reinventing Luxury Lab, with named C-suite client work at Richemont, La Prairie, Cartier, PUIG, Mazda and Telenor. His Harvard Business Review article “Restructure or Reconfigure?” (with Samina Karim of Northeastern) gives executives the working distinction that one in three reorganisations get wrong: when to change the underlying structure and when only to recombine units within it. Biography highlights Professor of Strategy and Organizational Innovation at IMD Business School, Lausanne. Co-author, Resetting Management: Thrive with Agility in the Age of Uncertainty (Kogan Page, 2021); shortlisted for the Business Book Awards 2022 in Change & Sustainability. Co-editor of the Summer 2023 California Management Review special issue on business agility, with Julian Birkinshaw and Christiane Prange. Forbes columnist on innovation and transformation in luxury industries. Research published in Harvard Business Review, Organization Science, Strategic Management Journal and Long Range Planning. DPhil in Strategic Management, Saïd Business School, University of Oxford; MBA, Aalto University; speaks seven languages. Forthcoming with Wiley: Purposeful Luxury, on positive-impact sustainability strategies in luxury industries. Member of the World Economic Forum’s Global Future Council on Entertainment and Lifestyle Economy, 2025 to 2026. Biography Most large organisations are not built for the speed at which their markets now change. Strategy cycles run on multi-year horizons. Org charts assume stable competitive advantage. Both premises are under sustained strain in consumer goods, banking, retail and luxury. Stéphane Girod has spent his academic career on the diagnostic question this raises: when planning fails, what replaces it? His book Resetting Management, co-authored with Martin Králik and shortlisted for the 2022 Business Book Awards in Change & Sustainability, sets out a framework for business agility tested against case studies of LEGO, General Electric, LVMH and ING. Agility, in his account, lives at three distinct levels: strategic, organisational, and leadership. Most companies confuse one for another. His base is IMD, where he is Professor of Strategy and Organizational Innovation, leads the Luxury 2050 initiative, and directs the Reinventing Luxury Lab. He works directly with executive teams at Richemont, La Prairie, Cartier, PUIG, Mazda and Telenor on strategy and transformation. His sectoral focus on luxury, retail and consumer goods places him close to the industries where the agility question has become most urgent, where consumer behaviour, digital channels and sustainability pressure are now moving faster than strategic planning can absorb. His research has appeared in Harvard Business Review, Organization Science, Strategic Management Journal and Long Range Planning. With Samina Karim of Northeastern University, his 2017 HBR article “Restructure or Reconfigure?” gave executives a working distinction between two organisational change strategies that produce very different financial results. He co-edited the Summer 2023 California Management Review special issue on business agility with Julian Birkinshaw of London Business School and Christiane Prange. Girod holds a DPhil from Saïd Business School, University of Oxford, and speaks seven languages. He writes a Forbes column on innovation and transformation in luxury industries. His forthcoming book with Wiley, Purposeful Luxury, addresses how luxury houses move sustainability from brand narrative into operating substance. Key speaking topics Business agility in established organisations Strategy under uncertainty Organisational design and reconfiguration Digital execution in large companies Innovation and disruption in the luxury sector Sustainability strategy in luxury and consumer goods Leading large-scale transformation Ideal for Executive teams in luxury, consumer goods, retail and banking facing structural disruption Chief strategy officers and transformation leads designing the next planning cycle Boards of luxury and premium brands navigating polarisation, sustainability pressure and shifts in the Chinese market C-suites running a major reorganisation who need to choose between restructuring and reconfiguring Audience outcomes A working distinction between strategic, organisational and leadership agility, with a diagnostic for which one their company needs first A test for whether the next reorganisation should be a restructure or a reconfiguration, and what each implies financially Specific examples of how LEGO, ING, LVMH and General Electric have succeeded and failed at agility, with the lessons that travel across sectors A sector-specific read on how luxury and consumer-goods incumbents are responding to digital channels, sustainability pressure and shifts in the Chinese market

Why organisations work with Nick Tasler He gives leaders a working decision framework, not a change-management vocabulary, drawn from four books on decision science (The Impulse Factor, Domino, Why Quitters Win, Ricochet) and tested with senior teams at Microsoft, JPMorgan Chase, 3M, and Accenture. He treats change as a behavioural problem, the choices people make under pressure, and equips senior teams to shift those choices rather than wait for cultural transformation to deliver them. His ideas come pre-stress-tested through Harvard Business Review and Psychology Today, where he writes for an audience of senior managers. Buyers get content that has already been edited for working leaders, not academic peers. He runs Decision Pulse, a consultancy and assessment platform, so the keynote connects to a diagnostic and a follow-on workshop format rather than ending at the stage. His delivery is plain-spoken and practical. Audiences leave with named decisions to make on Monday, not a model to admire. Biography highlights Organizational psychologist and founder of Decision Pulse, advising senior leaders on decision-making and change. Author of four books on decision science: The Impulse Factor, Domino, Why Quitters Win, and Ricochet. Leadership columnist for Harvard Business Review; contributor to Psychology Today and Bloomberg BusinessWeek. Former Director of Research and Development at TalentSmart, the source of his first book, The Impulse Factor. Keynote work with Microsoft, JPMorgan Chase, Target, 3M, Accenture, Wells Fargo, Dell Technologies, Royal Bank of Canada, the Wharton School, and Yale University. Delivered keynote at KPMG’s 29th Annual Accounting and Financial Reporting Symposium. Biography Change programmes fail at the level of individual decisions, not strategy decks. People in the middle of a transition revert to old habits the moment ambiguity rises. Tasler’s work targets exactly that point, the moment a manager decides whether to commit, defer, or quietly opt out. His four books, The Impulse Factor, Domino, Why Quitters Win, and Ricochet, build a single argument: leaders and teams who learn to make sharper decisions under uncertainty grow faster than those who wait for clarity. The frameworks are practical and tested with senior leaders at Microsoft, JPMorgan Chase, 3M, Accenture, and Target, among others. The credentials behind the work are operational rather than purely academic. Tasler began his career at Accenture, then ran research and development at TalentSmart, the consultancy that produced The Impulse Factor. He writes regularly for Harvard Business Review and Psychology Today, where he translates decision science for working managers. He has lectured at the Wharton School and Yale. What distinguishes him in a crowded change-and-leadership field is the diagnostic posture. Decision Pulse, the consultancy he founded, offers an assessment platform and a workshop format alongside the keynote. The result is a body of work that gives buyers a structured route from stage content to behavioural change inside the team, with named decisions attached. Key speaking topics Decision-making under uncertainty Leading organisational change Strategic behaviour and execution Resilience and adaptive leadership Team performance through change Behavioural science for leaders Ideal for CEOs and senior leadership teams entering or mid-way through a major transition. CHROs and chief transformation officers responsible for change adoption across the organisation. Senior leadership development programmes for high-potential and newly senior managers. Industry conferences for leaders facing sustained uncertainty in their sector. Audience outcomes A working decision framework leaders can apply to specific change initiatives in their own organisation. A clearer sense of where personal and team behaviour blocks execution, drawn from Decision Pulse-style diagnostic language. Named, repeatable practices for moving teams from deliberation to action under uncertainty. A behavioural reading of resilience and adaptation, grounded in the research behind Ricochet.

Why organisations work with Jeff DeGraff He brings a tested intellectual frame, the Competing Values Framework, that gives executives a shared language for the trade-offs they already feel but cannot resolve. His Innovatrium has built innovation programmes inside more than half the Fortune 500, including Google, Apple, Coca-Cola, Pfizer, NASA and Microsoft, so the methods are stress-tested in real operating conditions. The work crosses sectors that rarely share a stage: commercial, military (US Air Force, NATO, Singapore Armed Forces), academic and mission-driven, which sharpens his diagnosis of what is structural and what is industry-specific. He treats innovation as a system of competing roles (Artist, Engineer, Athlete, Sage), so leaders leave with a way to staff and sequence change, not a motivational pep talk. The Ross School base and the Certified Professional Innovator programme give buyers a credible academic anchor when they need to sell the engagement internally. Biography highlights Clinical Professor of Management and Organizations, University of Michigan Ross School of Business, since 1990. Co-creator of the Competing Values Framework, with Robert Quinn, Kim Cameron and John Rohrbaugh. Founder of the Innovatrium Institute for Innovation, working with Fortune 500 firms, NASA and allied military commands. Author of The Art of Change (Berrett-Koehler, 2025), The Creative Mindset, The Innovation Code, Leading Innovation and Competing Values Leadership. Host of the PBS programme Innovation You and contributor to Michigan Public’s The Next Idea. Former Vice President of Communications and New Ventures at Domino’s Pizza during the period the company scaled from a regional chain to a global brand. Biography Innovation inside large organisations rarely fails for lack of ideas. It fails because the same organisation rewards efficiency, control and reliability while asking a small group to break those very rules. That tension is the subject Jeff DeGraff has spent his career mapping, first as a co-creator of the Competing Values Framework alongside Robert Quinn, Kim Cameron and John Rohrbaugh, and then as the architect of a more applied body of work on innovation as a system. The academic anchor is the Ross School of Business at the University of Michigan, where he has been Clinical Professor of Management and Organizations since 1990. The applied side is the Innovatrium, the institute he founded to put the theory into contact with operating reality. Through Innovatrium and direct consulting, his methods have been used inside more than half the Fortune 500, including Google, Apple, Coca-Cola, Pfizer, Microsoft and NASA, and inside the US Air Force, NATO and the Singapore Armed Forces. His three most recent books, The Innovation Code (2017), The Creative Mindset (2020) and The Art of Change (Berrett-Koehler, 2025), form a single argument. Innovation is not a personality trait, it is a discipline of holding competing values long enough to produce something new. The Innovation Code translates that into roles and team design. The Creative Mindset breaks creative work into six trainable skills. The Art of Change reframes paradox itself as the engine of transformation. The career arc explains the bias toward application. He earned his PhD at the University of Wisconsin-Madison in 1985 and went directly into industry as Vice President of Communications and New Ventures at Domino’s Pizza, where the nickname “Dean of Innovation” stuck. The work since has kept the same shape: a serious framework, tested against organisations that cannot afford abstractions. Key speaking topics Innovation strategy and operating models Competing Values Framework in practice Creative leadership and team design Organisational change and transformation Culture and capability for sustained innovation Cross-sector innovation: commercial, public, military Paradox and decision-making under competing priorities Ideal for CEOs and executive teams under pressure to deliver core performance and a credible innovation agenda at the same time Chief Innovation Officers, CSOs and heads of strategy designing or rebuilding innovation operating models CHROs and learning leaders building creative capability across senior cohorts Public-sector, defence and mission-driven leadership groups that need a private-sector grade innovation method Audience outcomes A shared language for the competing demands inside the business and a way to talk about them without picking sides A working model for staffing innovation teams across distinct creative roles rather than relying on a few “creative” individuals A practical sequence for turning paradoxes (efficiency versus experimentation, control versus autonomy) into design decisions Confidence that innovation can be built as a repeatable system, not a personality-driven exception Examples drawn from companies, NASA and military commands that translate cleanly back to the audience’s own context

Why organisations work with Nikki Greenberg Her Five Step Future Ready Framework gives leadership teams a structured, replicable methodology for taking AI and technology adoption from boardroom conversation to approved initiative: developed directly from leading digital transformation across a major institutional real estate portfolio, not from consulting at a remove. She reads the built environment, business strategy, and technology fluently and simultaneously: enabling her to assess AI’s implications for physical assets, long capital cycles, and operational infrastructure in ways that technology-only futurists cannot. As founder of Women in PropTech and three-term co-chair of the ULI New York Technology & Innovation Council, she has shaped industry consensus on built-world innovation rather than simply reported on it, which means audiences get a perspective that is ahead of the published analysis, not derived from it. Her client roster spans real estate, financial services, retail, hospitality, and the public sector, giving organisations outside property access to cross-industry pattern recognition on how physical-digital convergence is being handled at scale elsewhere. She translates demographic shifts, emerging technology, and long-range scenarios into specific decisions leaders can take today; not horizon-scanning for its own sake, but a structured pathway from trend to action. Biography highlights Former Head of Technology Strategy (Real Estate) at QIC, where she led the digital transformation of a $22 billion real estate portfolio within a global investment manager with $70 billion AUM Founder and Global Ambassador of Women in PropTech Former three-term co-chair, Urban Land Institute New York Technology & Innovation Council Speaker of the Year, Trends & Technologies category (2025); ULI Global Luminary (2022); MIPIM Global PropTech Awards Finalist (2019); CIO View’s 5 Most Influential Women in Real Estate to Watch Career spanning architecture, development, and technology strategy across Lendlease, Koichi Takada Architects, Greenland Australia, and Brown Harris Stevens Bachelor of Architecture (Hons), Master of Architecture, Master of International Business – all from UNSW, Sydney Conference and event engagements include Harvard Business School, Bank of America, Brookfield, UN-Habitat, Smart City Expo World Congress, MIPIM, and the National Association of Realtors Biography Nikki Greenberg began her career as an architect working on master-planned communities and mixed-use developments across Sydney, New York, and China. That background – designing places intended to serve the next generation of occupants – became the foundation for a career built around a single organising question: what do today’s decisions look like from twenty years out? At QIC, one of Australia’s largest investment managers, she led the digital transformation of a $22 billion real estate portfolio, translating technology strategy into decisions about operations, assets, and customer experience at institutional scale. It is this combination that makes her unusual: she has delivered the physical and the digital, not merely theorised about their convergence. Her Five Step Future Ready Framework, developed from that experience, gives leadership teams a structured methodology for moving from technology awareness to committed action; addressing the specific friction points of incentive misalignment, budget pressure, and multi-generational workforces that stall most transformation programmes. It is the practical core of her keynote work across industries as varied as financial services, retail, and urban planning. She is the founder of Women in PropTech and served three terms as co-chair of the Urban Land Institute’s New York Technology & Innovation Council; roles that positioned her at the centre of where policy, capital, and technology strategy converge in the built environment. Recognised as Speaker of the Year (Trends & Technologies, 2025) and a ULI Global Luminary, she holds a Master of Architecture, Master of International Business, and Bachelor of Architecture with honours from UNSW, Sydney, and is based in New York City. Key speaking topics AI and digital transformation in the built environment Future-readiness strategy and technology adoption frameworks The future of cities, real estate, and physical infrastructure AI and the future of work Technology strategy for asset-intensive industries Demographic change and long-range scenario planning PropTech, ConTech, and innovation in the property sector Ideal for C-suite and board-level leaders in real estate, construction, and asset management navigating technology strategy and digital transformation CIOs, CTOs, and Chief Transformation Officers in industries with significant physical infrastructure; financial services, retail, hospitality, public works Industry associations and sector conferences where audiences need technology insight grounded in commercial and operational reality, not pure speculation Leadership development programmes seeking a cross-industry perspective on AI adoption, future-of-work strategy, and long-range planning Audience outcomes A named, structured framework (Five Step Future Ready Framework) for moving technology and AI initiatives from aspiration to organisational buy-in and implementation Clearer understanding of how demographic shifts, AI, robotics, and automation will affect demand for physical space, workforce design, and capital allocation: framed in sector-specific terms Practical starting points for a digital transformation roadmap: including how to sequence early initiatives while building toward a long-term AI integration plan Greater confidence in communicating technology strategy across functions and seniority levels, including to boards and investors unfamiliar with the underlying technology A recalibrated sense of timeline: which technology trends require decisions now, and which can be monitored without near-term commitment

Why organisations work with Jennifer Jordan Her seven tensions framework, built from surveys of more than 1,000 senior executives and published in Harvard Business Review with Michael Wade, gives leadership teams a shared language for the contradictions that actually slow them down. She directs IMD’s Leading Digital Execution and Leadership Essentials programmes, so the work she brings to a boardroom is the same work she runs with executive cohorts every month. Her doctoral training at Yale in social psychology means the advice on power, influence, and ethical lapse rests on peer-reviewed research, not anecdote. She translates academic findings into operational decisions: when to slow a leader down, when to add a shadow board, when a decision should be made by data and when by judgment. Recognised by Poets&Quants on its 2019 Best 40 Under 40 list and the Thinkers50 Radar in the same year, she sits in the small group of leadership researchers whose work senior executives are actively asking for. Biography highlights Professor of Leadership and Organizational Behavior, IMD Business School, Lausanne. Director of IMD’s Leading Digital Execution and Leadership Essentials programmes. PhD in Psychology, Yale University; postdoctoral fellow at Kellogg School of Management and Tuck School of Business. Co-author with Michael Wade of “Every Leader Needs to Navigate These 7 Tensions,” Harvard Business Review, 2020. Named by Poets&Quants to its 2019 Best 40 Under 40 business school professors list and nominated to the Thinkers50 Radar in the same year. Research published in Administrative Science Quarterly, Psychological Science, Journal of Management, and Business Ethics Quarterly. Biography Most leadership advice still asks executives to pick a side. Be visionary or be operational. Trust the data or trust your gut. Hold authority or share it. The senior leaders Jennifer Jordan studies do not have that luxury, and her research is built around the cost of pretending they do. Jordan is Professor of Leadership and Organizational Behavior at IMD in Lausanne, where she directs the Leading Digital Execution and Leadership Essentials programmes. Her 2020 Harvard Business Review piece with Michael Wade, drawn from surveys of more than 1,000 senior leaders, set out seven tensions that define the modern executive role, from expert to learner, from controller to architect, from constant to adaptor. The framework is now used inside leadership development at major firms. Trained as a social psychologist at Yale, she works on the harder edge of the leadership question: power, influence, and the conditions under which capable people make ethical mistakes. That research is published in Administrative Science Quarterly, Psychological Science, and the Journal of Management, and it underpins her work on leadership transitions, family business succession, and women on boards. Her recognition is concrete. Poets&Quants placed her on its 2019 Best 40 Under 40 list of business school professors, citing close to 1,500 academic citations of her work. Thinkers50 named her to its Radar list of management thinkers to watch in the same year. With Mahwesh Khan, she has argued in HBR for shadow boards as a structural answer to generational distance at the top of organisations, a recommendation that several large European firms have since adopted. Key speaking topics Leadership in the digital age Power, influence, and ethics Leadership transitions and succession Decision-making under contradiction Women on boards and inclusive leadership Family business leadership Shadow boards and intergenerational governance Ideal for CEOs and executive committees are navigating contradictory strategic demands. CHROs and heads of leadership development are designing senior leader programmes. Board chairs and nominating committees are working on succession and governance. Family business principals and next-generation leaders are preparing to take over. Audience outcomes A direct read on the seven tensions that define senior leadership today, with practical tests for which behaviour each situation calls for. A clearer view of how power changes a leader’s judgement, and the routines that keep that change in check. Sharper questions for succession and leadership transitions, including how shadow boards and reverse mentoring change board-level perspective. A research-grounded account of why digital execution stalls at the top of organisations, and what senior leaders can do about it.

Why organisations work with Tim Smit He does not make the case for sustainability in principle. Instead, he has built one of Britain’s most visited destinations on the premise that ecological purpose and economic return are the same project. The Eden Project’s contribution to the Cornish economy exceeds £1.9 billion. His KBE was awarded specifically for services to public engagement with science, recognition that his primary skill is making complex environmental challenges legible and motivating to non-specialist audiences, including sceptical ones. Where most ESG speakers work from frameworks or research, Smit works from operations: active international development projects in Colombia, Australia, China, and Northern Ireland, each built on the Eden model of derelict land, public-private partnership, and ecological purpose that also generates revenue. He reframes the internal sustainability conversation from risk mitigation and reporting into a question of commercial imagination, which is a materially different starting point for a leadership team than most ESG speakers offer. The Lost Gardens of Heligan, his account of the first restoration project, was voted Sunday Times Book of the Year in 1997, evidence of an unusual ability to make environmental ambition into a story that reaches well beyond specialist audiences. Biography highlights Co-founder and Executive Vice-Chair, Eden Project, Cornwall: former china clay pit transformed into one of Britain’s most visited destinations, contributing over £1.9 billion to the regional economy Director, Lost Gardens of Heligan: co-led restoration of the neglected Tremayne estate; his account of the project was voted Sunday Times Book of the Year, 1997 KBE (Knight Commander of the Order of the British Empire), awarded 2011, substantive 2012, for services to public engagement with science RSA Albert Medal, 2003; Morgan Stanley Great Britons Award (Environment category), 2007; Ernst & Young Entrepreneur of the Year special award, 2011 Speaker at TEDxKingsCross, 2021 – «How We’re Going to Solve Climate Change» (COP26 countdown event) Author of two books: The Lost Gardens of Heligan and Eden (Penguin, updated 15th anniversary edition, 2016) Biography The Eden Project began as a derelict china clay pit in Cornwall. It now attracts over a million visitors a year and has contributed more than £1.9 billion to the regional economy. Sir Tim Smit KBE conceived it in 1995, opened it in 2001, and has spent the intervening years using it as a working proof: that environmental ambition and commercial success are the same project, not a trade-off between them. Smit’s central argument is about courage as much as strategy. Most organisations approach sustainability as a compliance function; obligations to manage, metrics to report. Eden was built to demonstrate something more radical: that a project rooted in ecology, science communication, and community investment could produce a destination business with private financing, a £1.9 billion economic footprint, and a KBE from the Crown for services to public engagement with science. The model is now being replicated globally. Through Eden Project International, formally launched in 2017, Smit has secured partnerships with national governments in Colombia – working with the Humboldt Institute on a biome in one of the world’s most biodiverse regions, alongside active development projects in Australia, China, and Northern Ireland. The ambition is an Eden presence on every inhabited continent. For executives navigating the gap between ESG commitment and meaningful action, Smit’s contribution is specific and uncomfortable in equal measure. He has spent three decades demonstrating that the starting point for a new business model can be a landscape others have written off. The barrier, in his view, is not knowledge or resource; it is a failure of commercial imagination, and he has built institutions to fill it. Key speaking topics Environmental regeneration as a commercial business model ESG strategy and the economics of sustainability Entrepreneurship and large-scale transformational project delivery Science communication and public engagement with environmental issues Multi-stakeholder project leadership across public, private, and community sectors Climate action and biodiversity: the business opportunity framing Place-based and regional economic regeneration Ideal for CEOs and executive teams building or pressure-testing sustainability and ESG strategy Boards facing investor, regulatory, or employee pressure on environmental commitments Transformation and programme directors overseeing large-scale environmental, infrastructure, or regeneration initiatives Public sector and civic leaders working on regional development and post-industrial recovery Audience outcomes A reframe of sustainability from reporting obligation to genuine business model, with specific, quantified evidence from Eden’s own track record Practical understanding of how to structure and sustain multi-stakeholder projects at transformational scale A more ambitious and commercially grounded vocabulary for internal ESG conversations Exposure to a model of science communication that moves non-specialist audiences to change behaviour, not just awareness Confidence that large-scale environmental projects can attract private capital and deliver measurable economic returns alongside ecological impact

Why organisations work with Sir Dave Brailsford His named “aggregation of marginal gains” framework is documented in the Harvard Business Review and has been formally referenced beyond sport – including in UK government education policy – giving it cross-sector credibility that sports performance anecdotes alone do not carry. British Cycling under his direction won eight Olympic golds at Beijing and eight more at London. The results are publicly verifiable, tracked to a specific method, and not attributable to a single talented athlete – which is precisely the argument he makes to senior leaders. He built Team Sky from scratch in a sport where no British rider had ever won the Tour de France, then guided three different British riders to six victories in seven years. The case is not that he managed winners – it is that he built the system that produced them. His MBA from Sheffield Hallam University and degree in Sports Science and Psychology mean his performance framework connects explicitly to business concepts leaders already know – including Kaizen and continuous improvement theory – but tested in conditions of measurable outcomes and full public scrutiny. As Director of Sport at INEOS, he has applied his performance architecture across multiple elite sport organisations and disciplines, testing where the method transfers and where it meets its limits – giving his cross-context perspective a rigour that pure sporting nostalgia does not. Biography highlights Performance Director, British Cycling, 2003-2014; Great Britain led the Olympic cycling medal table at both Beijing 2008 (8 golds) and London 2012 (8 golds) under his direction Founding Team Principal, Team Sky (2010), later INEOS Grenadiers; the team won six Tour de France titles in seven years, with Bradley Wiggins, Chris Froome, and Geraint Thomas Knighted in 2013, Queen’s New Year Honours, for services to cycling and the London 2012 Olympic and Paralympic Games Featured in Harvard Business Review (October 2015): “How 1% Performance Improvements Led to Olympic Gold” BSc Sport and Exercise Sciences and Psychology, Chester College of Higher Education; MBA, Sheffield Hallam University BBC Sports Personality of the Year – Coach Award (referenced across multiple bureau profiles for the 2008 and 2012 successes); inducted into the British Cycling Hall of Fame Director of Sport, INEOS, from December 2021 Biography British Cycling in 2003 was a programme with one Olympic gold medal to its name in 76 years. Dave Brailsford arrived as Performance Director that year, bringing an MBA from Sheffield Hallam University and a degree in Sports Science and Psychology to a discipline that had been managed largely on instinct. Within five years, the team won eight gold medals at the Beijing Olympics. The method he named the aggregation of marginal gains was built on a simple logic. Break down every element that contributes to performance, improve each by one per cent, and the compound effect becomes significant. In a Harvard Business Review interview in 2015, he described the underlying architecture as three Podium Principles – strategy, human performance rooted in behavioural psychology, and continuous improvement. The framework was designed to be systematic, not inspirational. He founded Team Sky as Team Principal in 2010, in a sport where no British rider had ever won the Tour de France. The team produced six Tour victories in seven years, each achieved by a different British rider. It became one of the most closely documented examples of system-driven, sustained performance in elite sport. Brailsford was knighted in 2013 for services to cycling and the London 2012 Olympic and Paralympic Games. He was appointed Director of Sport at INEOS in 2021, extending his performance framework across multiple elite sport organisations. His argument to senior leaders has remained consistent: the distance between ambition and execution is almost always a systems problem, and systems can be designed. Key speaking topics Aggregation of marginal gains High-performance leadership systems Performance standards and organisational culture Continuous improvement at scale Building and governing elite teams Translating elite sport architecture to organisational contexts Ideal for CEOs and senior executive teams responsible for sustained organisational performance Boards and transformation leads working on closing the gap between strategic ambition and consistent execution Leadership development programmes seeking a systems-level, evidence-based framework for high performance Organisations undergoing significant performance reset, where standards, accountability, and culture are being rebuilt Audience outcomes A working understanding of the aggregation of marginal gains as a leadership framework – what it actually requires from an organisation, not just as a motivational concept A replicable architecture for the Podium Principles (strategy, human performance, continuous improvement) and how they apply outside elite sport A more precise language for the relationship between leadership standards, organisational culture, and consistent execution Specific insight into the limits of talent-based thinking and the structural advantages of systems-based approaches to performance A reference case for how a performance transformation is engineered, with results that are publicly documented and directly traceable to method

Why organisations work with James Henderson He treats strategy as a sequence of staged commitments, not a single plan, which is what boards facing capital decisions in volatile sectors actually need. His teaching draws on more than 50 published case studies built with named companies, so the room is working with operating examples, not abstractions. He has run IMD’s Strategic Partnerships and Leading Sustainable Business Transformation programs, giving him a working view of how ecosystems and sustainability commitments are reshaping competitive strategy. As a former Dean of Programs and Innovation at IMD, he has built and led large executive programs himself, which translates into sessions designed for senior decision-makers rather than classroom delivery. Biography highlights Professor of Strategic Management, IMD Lausanne, since 2006. Program Director of IMD’s Strategic Partnerships course; Co-Director of Leading Sustainable Business Transformation. Former Dean of Programs and Innovation at IMD (2012 to 2016); launched the Global Leadership in the Cloud online portfolio. Co-edited Restructuring Strategy (Strategic Management Society, 2005); editorial board, Strategic Management Journal. EFMD Excellence in Practice Gold Award (2018); Academy of Management Carolyn Dexter Award (2009); ECCH Best Selling Case in Europe. PhD, INSEAD; MBA, Ivey School of Business; BA Economics, University of Western Ontario. Biography Strategy textbooks describe choices that have already been made. The harder work is the period before, when leaders must commit capital, build partnerships and reshape portfolios while the underlying competitive logic is still moving. That is the territory Henderson has spent twenty years teaching at IMD. He treats strategy as a discipline of staged commitment. Where many frameworks assume a stable view of advantage, his work focuses on options-based investment, corporate venturing, and the timing of moves into new positions. The argument is that senior teams overestimate the cost of acting early and underestimate the cost of waiting for clarity that does not arrive. That work is grounded in operating cases. Henderson has developed more than 50 published case studies, including the Heineken Buckler Beer case that became ECCH’s best-selling case in Europe. He co-edited the Strategic Management Society’s Restructuring Strategy and sits on the editorial board of the Strategic Management Journal, the field’s flagship journal. Inside IMD he has carried operating responsibility as well as faculty responsibility. As Dean of Programs and Innovation he launched the school’s Global Leadership in the Cloud online portfolio. He directs the Strategic Partnerships course and co-directs Leading Sustainable Business Transformation, two of IMD’s anchor programs on how ecosystems and sustainability are reshaping commercial strategy. Key speaking topics Strategy under uncertainty Strategic agility and options-based investment Corporate strategy and portfolio decisions Strategic partnerships and ecosystems Strategy execution Sustainable business transformation Corporate entrepreneurship and new growth platforms Ideal for Boards and executive committees facing capital allocation decisions in volatile or transitioning markets. CSOs, heads of corporate development and strategy teams running portfolio and partnership reviews. CEOs and senior leadership teams working through sustainable business transformation. Senior leadership programs and offsite agendas focused on commitment and execution under uncertainty. Audience outcomes A working vocabulary for staging strategic commitments rather than treating strategy as a single decision. A sharper read of when to invest early, when to hold optionality, and when waiting becomes the costlier choice. Operating examples from named companies that map onto the audience’s own portfolio and partnership questions. A view of how ecosystem and sustainability pressures are restructuring competitive advantage in capital-intensive industries.

Why organisations work with Arnaud Chevallier His “Frame, Explore, Decide” process – the core of Solvable (Pearson, 2022) – gives leadership teams a shared language for problem diagnosis that reduces the organisational cost of premature solution-jumping; this is a named, teachable framework, not a consulting philosophy. His research on the five types of strategic questions – published in Harvard Business Review (May-June 2024) and selected for HBR’s 10 Must Reads 2026 – gives executives a tool they can apply immediately to ambiguous, high-stakes discussions. His PhD in nonlinear stochastic mechanics, combined with strategy consulting at Accenture, produces frameworks that are simultaneously more rigorous in their evidence base and more usable in practice than most management academic alternatives. He has worked on genuinely complex, high-ambiguity problem-solving with the International Committee of the Red Cross, Gavi (the Vaccine Alliance), and Tetra Pak – organisations whose decision environments require structured diagnosis, not generic strategy advice. As director of IMD’s Global Management Foundations program and its Complex Problem Solving program, he brings institutional proof that serious executive audiences return to his frameworks at multiple career stages. Biography highlights Professor of Strategy, IMD Business School; joined in 2018 Author, Strategic Thinking in Complex Problem Solving (Oxford University Press, 2016) Co-author, Solvable: A Simple Solution to Complex Problems (Pearson FT, 2022), with Albrecht Enders Contributor to Harvard Business Review; “The Art of Asking Smarter Questions” (May-June 2024) selected for HBR’s 10 Must Reads 2026 Director, IMD Global Management Foundations program; Director, MSc Sustainable Management and Technology (IMD/EPFL/University of Lausanne); Co-Director, IMD Complex Problem Solving program Former Accenture strategist (Houston and London); former Associate Vice Provost for Academic Affairs, Rice University; former graduate dean, University of Monterrey PhD in mechanical engineering, Rice University; engineering degrees, Université de Versailles Saint-Quentin-en-Yvelines Biography Arnaud Chevallier began teaching strategic thinking to engineers at Rice University – a combination that turned out to be revealing. Technically sophisticated minds, trained in rigorous analysis, still defaulted to the same error: they solved problems they had never properly defined. That observation has driven his work at IMD Business School, where he is now Professor of Strategy. His two books – Strategic Thinking in Complex Problem Solving (Oxford University Press, 2016) and Solvable (Pearson FT, 2022, co-authored with Albrecht Enders) – give executives a cross-disciplinary framework for navigating complexity: Frame, Explore, Decide. Both make the same foundational argument. Most strategic failures are framing failures. Organisations commit to solutions before the actual problem is understood. His research on decision quality extends to the questions executives ask. His article “The Art of Asking Smarter Questions,” published in Harvard Business Review in May-June 2024 and co-authored with Frédéric Dalsace and Jean-Louis Barsoux, identifies five types of strategic inquiry that consistently improve decision outcomes. The piece was selected for HBR’s 10 Must Reads 2026 – an editorial signal that the question of how leaders think has moved to the centre of the management agenda. At IMD, Chevallier directs the Global Management Foundations and Complex Problem Solving programs. His consulting work includes Shell, the United Nations, the International Committee of the Red Cross, and Gavi (the Vaccine Alliance) – organisations whose challenges require structured diagnosis before any solution can be considered. Before entering academia, he worked in Accenture’s Strategy and Business Architecture practice across Houston and London, a background that grounds the frameworks in the reality of high-pressure institutional decisions. Key speaking topics Complex problem-solving frameworks Strategic decision-making under uncertainty Problem framing and diagnosis Cognitive bias and de-biasing in executive decisions Structured questioning for strategic clarity T-shaped thinking and cross-disciplinary problem-solving Evidence-based reasoning in organisations Ideal for Chief Strategy Officers and senior leadership teams navigating high-ambiguity decisions Transformation leads and strategy functions working through complex, multi-stakeholder challenges Engineering and technical leaders transitioning into general management or executive roles Executive MBA cohorts and senior leadership development programmes Audience outcomes A named, deployable framework – Frame, Explore, Decide – for structuring complex, ill-defined problems in real organisational contexts Practical tools for identifying problem misframing before resources and credibility are committed to the wrong solution A working method for recognising and reducing cognitive bias in high-stakes group decisions The five types of strategic question to apply in ambiguous, politically charged, or time-pressured discussions Sharper habits of structured reasoning that can be applied independently after the session

Why organisations work with Alf Rehn His central argument runs against the grain of the innovation industry: that most of what organisations call innovation is performance, not practice – and that rebuilding the real thing requires dismantling the very frameworks many have paid consultants to install. Innovation for the Fatigued (Kogan Page) provides a named, publishable framework – “deep innovation” – that gives leadership teams a vocabulary to diagnose and address innovation theatre without discarding ambition. His current research at SDU’s Center for Organizational Datafication and its Ethics in Society gives him a credible, peer-reviewed lens on how AI and algorithmic systems are reshaping management and innovation decisions – a perspective grounded in data, not trend commentary. Having held chairs at three universities across Finland, Denmark and Sweden, and served on the board of a billion-dollar corporation, he operates across the researcher-practitioner boundary in a way that is rare in the innovation speaking space. His Thinkers50 Guru Radar inclusion (2016) and coverage in the Financial Times, The Sunday Times and Harvard Business Review give buyers a named, verifiable body of external endorsement to anchor the engagement. Biography highlights Professor of Innovation, Design and Management, University of Southern Denmark Head of the Center for Organizational Datafication and its Ethics in Society, SDU – researching AI’s effects on management, innovation and algorithmic ethics Previously held the Chair of Management and Organisation at Åbo Akademi University, Finland; and a professorship in Innovation and Entrepreneurship at KTH Royal Institute of Technology, Sweden Named to Thinkers50 Guru Radar (2016) – listed among “the 30 management thinkers most likely to shape the future of management” Author of Innovation for the Fatigued (Kogan Page) and Dangerous Ideas – the latter translated into eight languages Featured in the Financial Times, The Sunday Times and Harvard Business Review; over 1,000 keynotes delivered across five continents Biography Alf Rehn has spent much of his academic career making the same uncomfortable argument: that organisations are not suffering from a lack of innovation, but from an excess of innovation theatre. His book Innovation for the Fatigued, published by Kogan Page, names this problem directly – and his concept of “deep innovation” offers a framework for distinguishing creative cultures that produce real output from those that have learned to imitate one. That critique has weight because of where it comes from. Rehn holds a chair in Innovation, Design and Management at the University of Southern Denmark, where he also leads the Center for Organizational Datafication and its Ethics in Society – a research unit examining how AI and algorithmic technologies are changing the way executives, engineers and managers make decisions. He has previously held professorships at Åbo Akademi University in Finland and KTH Royal Institute of Technology in Sweden, combining research across critical management studies, creativity and organisational theory. His earlier book Dangerous Ideas – translated into eight languages – argues that the ideas organisations most need are precisely the ones they are instinctively disposed to dismiss. Together, the two books form a coherent intellectual position: that genuine innovation requires not better processes but the courage to engage with what is uncomfortable, inconvenient and structurally difficult. Named to the Thinkers50 Guru Radar in 2016 and covered by the Financial Times, The Sunday Times and Harvard Business Review, Rehn engages boards and executive teams on the strategic gap between innovation ambition and innovation reality – and on how emerging technologies, including AI, are creating new versions of the same problem. Key speaking topics Innovation strategy and organisational creativity Innovation fatigue and deep innovation Creative cultures and their destruction Dangerous and unconventional ideas in business AI, datafication and ethics in management Leadership paradox and contradictory demands on leaders Scenario planning and taboo futures Contrarian and critical thinking in strategy Ideal for Chief Innovation Officers and strategy leads seeking to audit and rebuild innovation culture Executive leadership teams who have invested in innovation programmes with limited return Boards and C-suite audiences examining how AI is reshaping organisational decision-making CHROs and transformation leads working on the cultural conditions for sustained creativity Audience outcomes A clearer diagnostic for distinguishing genuine creative capacity from performative innovation activity Practical language and frameworks from Innovation for the Fatigued to challenge and rebuild internal innovation practice A more rigorous approach to unconventional and uncomfortable ideas, informed by the argument of Dangerous Ideas Familiarity with how AI and algorithmic systems are reshaping management decisions, grounded in current academic research A more honest account of what leadership under contradictory demands actually requires – and how to navigate it without resolving it

Why organisations work with Tonje Elisabeth Aarøe She brings a perspective built from both sides of the transformation equation: having seen digital change from inside Google and Microsoft, and then spent years advising organisations on why the people side of it breaks down. Empulse, the staff engagement diagnostic she co-developed with Professor Sut I Wong at BI Norwegian Business School, gives organisations a structured way to measure how employees are actually experiencing transformation, not how leaders think they are. FranklinCovey’s methodology underpins her advisory work, bringing a globally tested behaviour-change framework rather than a proprietary system built on personal experience alone. Her work addresses a specific failure mode – the 70% change project failure rate – with diagnostic and practical tools rather than motivational reframing. She has delivered in academic and executive contexts across institutions including BI Norwegian Business School and Durham University Business School, giving her work independent intellectual grounding beyond the speaking circuit. Biography highlights Country Manager Norway, FranklinCovey North; the globally recognised leadership and behaviour-change organisation Former Industry Manager, Google Norway; prior enterprise sales and marketing roles at Microsoft Co-developer of Empulse, an employee engagement survey built with Professor Sut I Wong of BI Norwegian Business School to measure employee experience during digital transformation Author of Ignite Your Inner Game Changer (2017) Founder of Growthitude, a transformation and engagement consultancy Guest lecturer at BI Norwegian Business School and Durham University Business School Certified Prosci Change Management Practitioner; certified NLP Trainer Contributor to PECB Insights on digital transformation topics Biography Most digital transformation programmes treat culture as the final phase; the communications plan, the change management appendix. Tonje Elisabeth Aarøe’s argument, built over a career inside Google and Microsoft and then sharpened through advisory work at FranklinCovey, is that this sequencing is the primary reason so many programmes fail. At FranklinCovey Norway, where she serves as Country Manager, Aarøe advises organisations on leadership capability and employee engagement using one of the most widely deployed behaviour-change methodologies in the world. Her practical toolkit includes Empulse, a staff engagement diagnostic she co-developed with Professor Sut I Wong at BI Norwegian Business School, which allows organisations to track how employees are actually experiencing transformation at pace, rather than retrospectively. Before moving into advisory work, she spent the better part of 15 years in corporate technology and digital sales at Microsoft and Google, working with enterprise clients across sectors on digital strategy and commercial execution. That background means she can describe transformation from inside the organisations that defined it, not only from the consulting room. She has guest lectured at BI Norwegian Business School and Durham University Business School, and contributes to PECB Insights. Her work sits at the intersection of operational credibility and structured methodology; a combination that tends to land in rooms where cultural scepticism about change consultants runs high. Key speaking topics Employee engagement in digital transformation Culture change management Change leadership in hybrid and international environments Building high-performing teams Behavioural change at organisational scale Leadership development and execution Digital work culture Ideal for CHROs and People Directors leading culture or engagement programmes during transformation CEOs and leadership teams managing organisation-wide change initiatives Transformation and change leads in mid-to-large organisations implementing new ways of working L&D and executive education programmes looking for practitioner-led content on digital culture Audience outcomes A clearer understanding of why employee engagement, not technology, determines transformation outcomes Practical framing of how culture and behaviour change can be managed alongside – not after – digital implementation Familiarity with diagnostic approaches (including pulse-survey methodology) for tracking engagement during change Specific leadership behaviours that sustain team performance under sustained organisational pressure A more honest account of how digital change actually lands inside organisations, drawn from inside Google and Microsoft

Why organisations work with Polly LaBarre She co-built, with Gary Hamel, the most concrete body of practice on post-bureaucratic management, drawing on case studies from named companies rather than abstract principles. She wrote the bestselling field guide to original organisations, Mavericks at Work, and has spent two decades adding to that evidence base through Fast Company and HBR. She brings a working operator’s view on what actually frees creative capacity inside large firms, sharpened through running the HBR/McKinsey M-Prize and the MIX Mashup. She lands as a journalist first, which means specific stories about specific companies, not slide-deck frameworks recycled from other speakers in the same topic area. Biography highlights Co-author, Mavericks at Work: Why the Most Original Minds in Business Win, named a Book of the Year by The Economist Co-founder, Management Lab, with Gary Hamel and Michele Zanini Co-founder and editorial director, MIX (Management Innovation eXchange), partnered with HBR and Fortune Founding member and senior editor, Fast Company magazine, for eight years Business and innovation correspondent, CNN, with recurring on-air segments on American Morning and Your Money Contributor to Harvard Business Review, The New York Times, The Wall Street Journal, Fortune and McKinsey Quarterly Biography Most companies were engineered for a world that no longer exists. They reward consistency, suppress dissent and treat management as a control function. That mismatch, between how organisations are built and what they now need to do, is the problem Polly LaBarre has been studying, writing about and trying to fix for more than two decades. She was a senior editor and founding team member at Fast Company, the magazine that reframed how a generation of leaders thought about work. With William C. Taylor she wrote Mavericks at Work, a New York Times bestseller that The Economist called a Book of the Year and put alongside In Search of Excellence. The book set out, through detailed company case studies, what it actually takes to compete with originality at scale. That work led directly into the Management Lab, which she co-founded with Gary Hamel and Michele Zanini, and into the MIX (Management Innovation eXchange), the open platform partnered with Harvard Business Review and Fortune and backed by McKinsey, Red Hat and Gartner. Through the HBR/McKinsey M-Prize and the MIX Mashup, she has spent the past decade pulling together a working catalogue of progressive management practice from companies inside the Fortune 500 and well beyond it. Her background as a journalist shows in how she works on stage. She speaks in named cases, names sources and concrete mechanisms, and her writing in HBR, the New York Times, the Wall Street Journal, Fortune and McKinsey Quarterly is the basis for most of what she puts in front of an audience. CNN used her as a business and innovation correspondent for exactly that reason. Key speaking topics Post-bureaucratic management and organisational redesign Resilience and adaptability in large organisations Innovation as a managed discipline Corporate culture and the human edge Talent, autonomy and the future of work Leadership for purpose-driven change Ideal for CEOs, COOs and executive teams confronting the limits of their current operating model CHROs and chief people officers redesigning work and culture for a more capable workforce Heads of innovation, transformation and strategy looking for evidence rather than slogans Boards and leadership offsites wanting a sharp, journalist’s read on what original organisations actually do differently Audience outcomes A clear-eyed picture of why traditional management practices are now a constraint on competitiveness Concrete examples, drawn from named companies, of how organisations have rebuilt for adaptability A working vocabulary for diagnosing where their own management model is leaking energy and initiative A sharper sense of what to change first when the goal is more resilience and originality, not more control