Sales & Customer Acquisition speakers
Practitioners who turn sharper pipeline thinking, modern buyer behaviour and commercial discipline into sustained revenue growth
Speakers Associates represents 80 speakers on Sales & Customer Acquisition, including Mark Ritson, Lilah Jones, Rich Mulholland, Martin Brooks, Charlie Whyman, Thomas Erikson, Patrick Renvoise, David Avrin, Donald Miller and Rachel Sheerin.
High performers burn out, hide, or coast long before their organisations notice. The gap is rarely capability. It is the quiet erosion of confidence, focus and authenticity that follows sustained pressure, and the absence of any honest internal language for naming it. Teams that cannot have that conversation lose their best people slowly, then all at once.
Most teams do not fail on strategy. They fail on the daily friction between people who think, decide and communicate in fundamentally different ways. Leaders need a shared, plain-language way to name those differences so meetings, feedback and conflict stop costing the organisation time it cannot recover.
Sales and revenue teams are being asked to apply AI without a clear theory of what it is for. Pilots accumulate, dashboards multiply, and the pipeline still depends on the same human effort it always did. The harder question is what a commercial organisation actually looks like when autonomous agents do the work that headcount used to do.
Most enterprises have run AI pilots. Far fewer have moved AI into the operating fabric of how decisions are made, deals get done, and software gets bought. The gap is not technology. It is a leadership problem about which workflows to redesign, which vendors actually deliver, and how to read the buyer signals coming back through the data.
Senior leaders are asked to change behaviour in their organisations without first changing the patterns that govern their own. Limiting beliefs, ingrained bias and stress responses sit below conscious awareness, so willpower and frameworks rarely shift them. The question for any board is whether its leaders can rewire how they think under pressure, not just what they decide.
Most negotiation training teaches tactics, then leaves people to apply them in conditions where their own anxiety overrides the playbook. Senior commercial teams know the patterns: rushed concessions, defensive pricing, value left on the table at the close. The gap is not knowledge. It is what happens to skilled people when the stakes get real.
Long-running sponsorship models are eroding faster than commercial teams can replace them. Boards want growth from partnerships that survive regulation, scrutiny and changing consumer politics, not deals that look impressive in a press release and quietly underperform. The harder question is how to rebuild a commercial book when the category that funded the business for a generation disappears.