Culture Transformation

Why organisations work with June Sarpong She has run inclusion at scale inside one of the world’s largest media organisations. As the BBC’s first Director of Creative Diversity, she sat on the Executive Committee and oversaw a £100m commissioning commitment, which gives boards a credible peer voice rather than an outside consultant. Her three HarperCollins books (Diversify, The Power of Women, The Power of Privilege) build an economic argument for inclusion, drawing on Nuffield College, Oxford research that put the cost of UK discrimination at £127bn a year. Buyers get a speaker who can frame the case in commercial terms. Through Diversify International, she has worked with Burberry, Barclays, Nike, Google, Unilever, EY and the NHS, so the room can ask practical questions about what works in regulated, consumer-facing and public-sector contexts. She moves naturally between keynote and host or moderator, which makes her usable across formats: a leadership offsite opener, an internal town hall, an awards stage, or a chaired board conversation on diversity. Biography highlights First Director of Creative Diversity at the BBC and first Black woman on the BBC Executive Committee. Oversaw a £100m commitment to diverse and inclusive content commissioning at the BBC. Author of three HarperCollins titles on inclusion: Diversify, The Power of Women, The Power of Privilege. Founder of Diversify International, with corporate clients including Burberry, Barclays, Google, Nike, Unilever, EY, Facebook and the NHS. MBE (2007) and OBE (2020) for services to broadcasting and to broadcasting respectively. Non-Executive Trustee of Tate, appointed by the Prime Minister. Biography Inclusion is now a board-level question because the audiences, workforces and customer bases of most large organisations have changed faster than the people running them. June Sarpong’s work sits exactly in that gap. She argues, in commercial language, that closing it is an operating decision, not a values statement. She made that case from inside one of the world’s most scrutinised institutions. As the BBC’s first Director of Creative Diversity, she sat on the Executive Committee and oversaw a £100m commissioning commitment to diverse and inclusive content. It was the first time a UK public broadcaster of that scale tied inclusion to a budget line and reported against it. The argument is also published. Her three HarperCollins books, Diversify, The Power of Women and The Power of Privilege, draw on Nuffield College, Oxford research that put the annual cost of discrimination in the UK at £127bn. The books are used as a frame in her keynote work, which is how she became useful to companies trying to move beyond statements: Burberry, Barclays, Google, Nike, Unilever, EY and the NHS have all engaged Diversify International, the consultancy she founded after leaving the BBC. Her career began in broadcasting, and that range still matters commercially. She presented Channel 4’s T4 for nine years, interviewed Tony Blair for the strand, and is a regular panel and broadcast voice. The same craft that lets her host a leadership offsite or chair a board conversation also lets her bring difficult inclusion content into a room without it landing as a lecture. She is a Trustee of Tate, appointed by the Prime Minister, and holds an OBE for services to broadcasting. Key speaking topics Inclusion as an operating commitment Diverse audiences and consumer reach Workforce composition and talent The economic case for inclusion Allyship and privilege Women in leadership Culture change inside large organisations Ideal for CHROs, Chief People Officers and DEI leads under pressure to show measurable inclusion outcomes Boards and executive committees revisiting inclusion strategy after the post-2020 reset Marketing and brand leaders rethinking how products and content connect with diverse audiences Leadership offsites, internal town halls and conferences that need a credible host as well as a speaker Audience outcomes A clearer picture of what inclusion looks like as a budget and operating decision, drawn from a real public-sector example The commercial argument for inclusion in language a CFO or board chair will accept A practical reading of what worked and what failed across consumer, financial and public-sector deployments A sharper view of the difference between inclusion programmes and inclusion communications

Why organisations work with Christian Wehner He runs innovation strategy inside SAP Brand & Creative, so the perspective is from a serving operator at a Fortune 100 software company, not a former practitioner. His SPIEGEL bestselling book Alles, was du im Leben wissen musst, hast du schon im Kindergarten gelernt gives audiences a citable thesis on where adult organisational thinking has narrowed, and what to do about it. His “Kidult” framework reframes creativity as a recoverable adult capability, not a personality trait, which lands with executives who have written off creativity training. He is a LinkedIn TopVoice for Creativity and Innovation, with a public body of work that audiences can extend after the keynote. He works fluently in English and German, which matters for DACH-region leadership programmes and EU-headquartered corporate audiences. Biography highlights Senior Director, Innovation Strategy, SAP Brand & Creative. SPIEGEL bestselling author, Alles, was du im Leben wissen musst, hast du schon im Kindergarten gelernt (Conte Verlag). TEDx speaker on the “Kidult” mindset. LinkedIn TopVoice for Creativity and Innovation. Guest lecturer, Brand Academy, EBS University Oestrich-Winkel. Ambassador, School of Future Skills. Biography Most large companies are not short of intelligence. They are short of the willingness to ask naive questions inside rooms full of expertise. That gap is the one Christian Wehner has spent his career closing, first in radio and start-up environments, now as Senior Director of Innovation Strategy at SAP Brand & Creative. His thesis is direct. The skills that make organisations creative, curiosity, comfort with not-knowing, and the ability to be wrong out loud, are the skills most adults stop practising once they enter corporate life. His SPIEGEL bestselling book Alles, was du im Leben wissen musst, hast du schon im Kindergarten gelernt sets out the argument in book form. His TEDx talk gives it a name, the “Kidult” mindset. In keynote settings, he turns this into an executive question rather than a self-help one. What does an organisation lose when its senior people optimise for being right? Where in the operating model does AI-era automation make childlike thinking more valuable, not less? Audiences leave with a defensible reason to protect curiosity inside performance cultures, and language to do it with their own teams. The credentials read as a portfolio of platforms rather than titles: a serving SAP innovation role, a guest lectureship at EBS University’s Brand Academy, an ambassadorship with the School of Future Skills, and a steady editorial presence on LinkedIn that has earned him TopVoice status in both Creativity and Innovation. The combination is unusual: an operator inside one of Europe’s largest software companies who writes and speaks publicly about how big companies stop being creative. Key speaking topics Innovation culture and creative recovery in established organisations The “Kidult” mindset: curiosity as an executive capability Future skills in the age of AI Leadership and intuition under algorithmic decision-making Brand and creative strategy inside large enterprises Collaboration and the transparency revolution Ideal for Chief innovation, strategy and brand officers responsible for the next product cycle Executive leadership teams confronting AI-driven workforce redesign Corporate transformation, learning and culture lead inside DACH and EU-headquartered organisations Sales, marketing and customer experience leadership programmes looking for a creative-strategy keynote rather than a tools session Audience outcomes A working argument for why creative capability is a board-level concern in the AI era A language and framework (“Kidult”) for protecting curiosity inside performance-driven cultures A clearer view of which adult corporate habits suppress innovation and which can be retrained Concrete prompts for leaders to use with their own teams the next working day A bilingual perspective from inside a Fortune 100 European software company, useful for cross-border programmes

Why organisations work with Dumi Senda He runs inclusion inside a 3,000-person operation at BBC England, so his method has been tested against the same scale and politics the audience is wrestling with, not built in a classroom. His LinkedIn Learning course “Make Belonging Real in the Workplace” gives organisations a shared curriculum to anchor manager conversations after the keynote, which most DEI speakers cannot offer. As President of the Oxford Black Alumni Network and ICF-accredited coach, he brings institutional credibility with senior audiences alongside coaching craft that works one-to-one with leaders. His lived arc from a decade of UK factory work to an Oxford MSc is the proof point that disarms the most sceptical rooms, including leadership teams that have sat through several DEI sessions already. He has delivered programmes inside the BBC, the UN, the House of Commons, the Bank of England, Google and Goldman Sachs, so references translate across public sector, finance and technology briefs. Biography highlights Diversity and Inclusion Portfolio Lead, BBC England (six regions, 3,000+ staff). Oxford University MSc graduate; sitting President of the Oxford Black Alumni Network (OxBAN). LinkedIn Learning instructor, “Make Belonging Real in the Workplace”; 2024 LinkedIn Top Voice, Teambuilding. International Coaching Federation (ICF) accredited coach. Founder of Titese, an EDI consultancy working with clients including the UN, House of Commons, Bank of England, Google and Goldman Sachs. Featured in “Everyday Ubuntu” (Mungi Ngomane, Penguin), foreworded by Archbishop Desmond Tutu. Biography The gap in most inclusion programmes is not ambition, it is operational credibility. Statements of intent are easy to write. Changing how three thousand managers actually speak to each other on a Tuesday morning is harder, and that is the work Senda does every day inside BBC England, where he leads the Diversity and Inclusion portfolio across six regions. That operational grounding is the reason his keynotes do not sound like generic DEI content. He is running the same programme internally that he is recommending to the audience, with the same budget pressures and the same sceptical middle managers. His LinkedIn Learning course, “Make Belonging Real in the Workplace”, distils that method into a curriculum organisations can deploy after he has left the stage. The personal story is well known and deliberately useful. Ten years as a labourer in the UK, a Master’s from Oxford, and now President of the Oxford Black Alumni Network. Senda uses it not as inspiration, but as evidence: inclusion is decided by the everyday behaviour of people already inside the room, and that behaviour can change. Clients include BBC, the UN, House of Commons, Bank of England, Google and Goldman Sachs. What they book him for is rarely a talk on diversity as a topic. They book him to shift the conversation from what the organisation says about inclusion to what its managers actually do on Monday. Key speaking topics Inclusive leadership and manager behaviour Belonging at work Bias and everyday conduct Culture change inside large organisations Authenticity and bringing your whole self to work Career development and professional identity Transformational change and taking the organisation with you Ideal for CHROs and heads of DEI designing the next phase of an inclusion programme that has stalled at policy level. Executive and senior leadership teams ahead of a culture change, restructure or “digital first” transformation. People managers across regionally dispersed organisations who carry the practical load of inclusion. Employee resource group leads and internal DEI networks looking for an external voice with operational authority. Audience outcomes A sharper read of where their own inclusion programme is losing traction between executive intent and manager behaviour. Specific language for describing belonging, bias and conduct that holds up in difficult day-to-day conversations. A framework for connecting personal values to professional contribution that coaches and managers can reuse. Practical prompts from Senda’s LinkedIn Learning curriculum that can be taken back into team sessions. Renewed confidence among sceptical managers that this work is a leadership skill, not a compliance task.

Why organisations work with Anj Handa She brings governance-level credibility into inclusion conversations that usually stop at HR, holding positions as Independent Governor of Leeds Arts University, Chair of Freedom Studios, and Fellow of the RSA. Her campaign craft is verifiable, not rhetorical. She built the legal team, petition, and media strategy on the Afusat Saliu FGM-asylum case, gathering 126,500 signatures and pushing FGM higher on the UK political agenda. She names the parts of inclusive leadership most speakers avoid: emotional correctness, healthy boundaries, psychological safety, and what allyship has to do that employee networks cannot. She offers a working alternative to the glass ceiling, the labyrinth, which describes the actual sequence of barriers women, and particularly Black and brown women, encounter inside large organisations. Forbes named her in its 10 Diversity & Inclusion Trailblazers list, and Grant Thornton UK featured her among its 100 Faces of a Vibrant Economy. The recognition tracks substantive work, not commentary. Biography highlights Founder of Inspiring Women Changemakers, an inclusive community and consultancy advising on equity, governance, and systems change. Independent Governor of Leeds Arts University and Chair of the Board of Freedom Studios. Fellow of the Royal Society of Arts. Named in Forbes “10 Diversity & Inclusion Trailblazers” and Grant Thornton UK’s 100 Faces of a Vibrant Economy (2018). Featured in Charity Times 2023 International Women’s Day list. Contributor to “Generation Share”, “Eradicating FGM in the UK” (Hilary Burrage), and “Refugee Tales” (Comma Press). Biography Most organisations have a diversity statement. Far fewer have governance and leadership practices that match it. The gap is where talent gets lost, complaints get managed, and senior leaders quietly accept attrition that the policy was meant to prevent. Closing that gap requires someone fluent in both the structural and the human side of the work. Anj Handa has spent more than two decades operating in that space. She is Founder of Inspiring Women Changemakers, an inclusive community and consultancy that advises senior leaders on inclusive governance, equity, and systems change. She is an Independent Governor of Leeds Arts University, Chair of Freedom Studios, and a Fellow of the Royal Society of Arts; positions she has often noted are held by fewer than one percent of Black and brown women in the UK. Her authority is not theoretical. In 2014 she led the high-profile asylum campaign for Afusat Saliu and her daughters, assembling the legal team, running a Change.org petition that drew 126,500 signatures, and bringing MPs and national media into the story. The work was later included in Hilary Burrage’s “Eradicating FGM in the UK” and the Comma Press anthology “Refugee Tales”. Forbes named her in its 10 Diversity & Inclusion Trailblazers list; Grant Thornton featured her among its 100 Faces of a Vibrant Economy. What separates her work for senior teams is the territory she is willing to name. Psychological safety, emotional correctness, healthy boundaries, allyship that is more than a network. She challenges the glass ceiling as a useful frame and offers the labyrinth in its place, a more accurate description of the sequence of barriers women encounter inside complex organisations. That precision is what boards and executive teams hire her for. Key speaking topics Inclusive leadership and governance Equity, diversity, and structural change The labyrinth: rethinking the glass ceiling Allyship beyond employee networks Psychological safety and emotional correctness Self-care and resilience for changemakers Campaign craft and policy influence Ideal for Boards, governance committees, and executive teams setting inclusion strategy CHROs, Heads of DEI, and senior people leaders rebuilding programmes under scrutiny Public sector, charity, and arts leaders working on equity and safeguarding Women’s leadership and changemaker networks inside large organisations Audience outcomes A sharper vocabulary for the structural barriers women face beyond the glass ceiling A clear distinction between allyship as practice and employee networks as forum Specific governance-level questions to put to their own inclusion programmes Permission and language to address emotional correctness and boundaries in senior teams A view of inclusion that connects policy, governance, and lived experience without losing rigour

Why organisations work with Joe Gerstandt He reframes inclusion as organisational design work, with named practices leaders can actually run, rather than a values campaign that depends on goodwill. His “From Anti to Ally” narrative gives sceptical audiences a credible personal entry point, useful in rooms where DEI language has lost its purchase. Co-author of Social Gravity, a published thesis on how relationship dynamics shape collective performance, which gives the work an intellectual spine beyond bureau talking points. Sits on Twitter’s Intersectional Culture and Diversity Advisory Council and the ISO US Technical Advisory Group on Diversity and Inclusion, meaning his frameworks have been tested inside platform governance and global standards. Marine Corps veteran turned culture practitioner, with a delivery register that lands credibly in industrial, defence, and engineering-led organisations where conventional DEI speakers often do not. Biography highlights Co-author, Social Gravity: Harnessing the Natural Laws of Relationships. Intersectional Culture and Diversity Advisory Council, Twitter. US Technical Advisory Group’s Diversity and Inclusion Working Group, International Organization for Standardization. Board director, Tri-Faith Initiative, Nebraska. Featured contributor, Workforce Diversity Network Expert Forum. Clients include Boeing, Toyota, Nestle, Target, Eli Lilly, Marathon Oil, Cornell University, University of Michigan, the CIA and the FAA. Biography Inclusion work has hit a credibility ceiling inside many large organisations. Twenty years of programmes, statements and training have not translated into the operating changes leaders were promised, and the political pressure on DEI has stripped away the cover that older approaches relied on. The result is a leadership population that knows the work matters but no longer trusts the standard playbook. Joe Gerstandt has spent the past two decades rebuilding the work on different ground. His starting point is that inclusion is a design problem, not a sentiment problem. Behaviour, norms, decision rights, conflict practices and conversational habits are the actual machinery. His sessions teach leaders to operate that machinery, with concrete practices around brave conversations, authenticity, and team design. Two strands give the work its weight. Social Gravity, which he co-authored, sets out the relational dynamics that determine whether collective performance compounds or decays. His “From Anti to Ally” narrative draws on his own move from rural Iowa and the Marine Corps into culture work, giving sceptical audiences a credible bridge into the material without asking them to start from agreement. The institutional record matters. He sits on Twitter’s Intersectional Culture and Diversity Advisory Council and on the ISO US Technical Advisory Group’s Diversity and Inclusion Working Group, advises Fortune 100 employers and federal agencies including the CIA and FAA, and has published in Diversity Best Practices, Diversity Executive and HR Executive. That positions him as a practitioner whose frameworks have been pressure-tested against platform governance, global standards and operating reality. Key speaking topics Inclusion as organisational design Inclusive leadership practice Authenticity and psychological safety at work Team performance and relational dynamics Behaviour change and culture change Allyship and personal transformation Bias, identity and decision-making Ideal for CHROs, Chief Diversity Officers and culture leads rebuilding inclusion programmes that have lost internal credibility. Executive teams running culture change inside engineering, defence, industrial and regulated environments where conventional DEI delivery falls flat. Boards and leadership cohorts treating inclusion as a leadership capability rather than a compliance line. Employee resource group leaders and allies seeking practical practice, not slogans. Audience outcomes A working definition of inclusion as a designed practice, separable from political language. Named behaviours and conversational practices leaders can use the next working day. A clearer read on where their organisation’s inclusion work has stalled and why. Language for engaging sceptics and ambivalent middle managers without forcing ideological agreement. A frame for treating relational dynamics as a performance variable, drawn from Social Gravity.

Why organisations work with Susan Hetrick A working operating model for toxic culture, not a moral framing of it. Her four-stage progression gives a board language to discuss what stage they are in, before deciding what to do. The RESPECT framework as a remediation sequence, used inside her book and consultancy at zuhra. It anchors the conversation in specific leadership behaviours rather than values posters. Practitioner credibility from senior HR roles at the World Bank Group, RBS, HSBC, Aegon and Deloitte, paired with a doctorate from City University Business School. She has run the function she is now critiquing. A published, peer-reviewed thesis (Routledge, 2023; 2024 Business Book Awards finalist) that gives the room a single, citable reference point rather than a deck of opinions. Biography highlights Author, Toxic Organizational Cultures and Leadership: How to Build and Sustain a Healthy Workplace (Routledge, 2023). 2024 Business Book Awards finalist. Co-author with Professor Graeme Martin, Corporate Reputations, Branding and People Management: A Strategic Approach to HR. Doctorate in Organisational Psychology, City University Business School. Senior HR leadership roles inside the World Bank Group, RBS Group, HSBC, Aegon, Arab Banking Corporation and Deloitte. Academic appointments at the Universities of Aberdeen, Glasgow and London, Birkbeck College and Helsinki School of Economics. Founder of zuhra consulting; Chair of the Board, Dundee Rep and Scottish Dance Theatre. Keynote, CIPD Annual Conference 2023, to an audience of 600+ HR professionals. Biography Most organisations describe culture as something they have, not something they do. That language is what allows toxic patterns to harden inside otherwise functional companies, often for years before the board treats them as a strategic risk. Susan Hetrick’s work is built around closing that gap. Her book Toxic Organizational Cultures and Leadership (Routledge, 2023) sets out a four-stage account of how cultures degrade and a remediation sequence she calls the RESPECT framework. The book reached the 2024 Business Book Awards shortlist and is now used by HR leaders looking for a structured way to brief their executive committees. She brings 35 years of senior HR practice to the argument, including roles inside the World Bank Group, RBS, HSBC, Aegon, Arab Banking Corporation and Deloitte. Her doctorate in Organisational Psychology is from City University Business School, with academic appointments at Aberdeen, Glasgow, London, Birkbeck and Helsinki School of Economics. Today she runs zuhra consulting, a specialist culture practice, and chairs the boards of Dundee Rep and Scottish Dance Theatre. The combination matters because it gives senior teams a counterpart who has sat in their seat, written the academic case, and is now operating the remedy with paying clients. Key speaking topics Toxic organisational cultures Healthy workplace culture design Leadership behaviour and culture risk Corporate reputation and HR strategy Culture transformation in regulated industries Board oversight of people risk Organisational psychology in practice Ideal for CHROs and senior HR leaders facing engagement, attrition or conduct concerns Boards and audit/risk committees treating culture as a governance risk Executive teams entering or recovering from restructure, acquisition or scandal Regulated sector leadership groups (financial services, professional services, public bodies) Audience outcomes A four-stage diagnostic that lets a leadership team locate where their culture currently sits The RESPECT sequence as a practical guide to leadership behaviours that repair, rather than mask, cultural damage A clearer board-level language for naming culture risk before it becomes legal or reputational exposure A reading of how HR, legal and executive functions need to operate together to prevent toxicity recurring

Why organisations work with Mark DeVolder A practising change consultant with a named methodology, Empowered Change, used inside organisations from NASA to Coca-Cola, not a motivational speaker who borrows the language of change. Author of Perpetual Pivot, a book-length argument that continuous adaptation is now the default operating condition, with a defined construct leaders can apply to repeated reinvention. Holds a research doctorate on unity, diversity and synergy from Fuller, which gives the work an evidence base most change keynotes lack. Has worked with leadership teams in regulated, high-stakes environments such as Pfizer, Qatar Petroleum, Siemens and the US Air Force, where the cost of badly handled change is operational, not theoretical. Brings a Target Zero safety-culture frame for clients in industrial and engineering sectors where change failure shows up as incidents, not engagement scores. Biography highlights Doctorate, Fuller, with dissertation on unity, diversity and synergy. Founder of the Empowered Change methodology, used in client engagements across five continents. Author of Perpetual Pivot: How the Best Leaders Adapt to Exponential Change and Get Engaged! on employee engagement. Has spoken in over 25 countries to clients including NASA, Coca-Cola, McDonald’s, Siemens, PepsiCo, Pfizer, Royal Bank of Canada, Verizon, Medtronic, Bristol-Myers Squibb, Qatar Petroleum and the US Air Force. Signature talks on change, resilience, employee engagement and Target Zero safety culture. Biography Change has become the operating condition of large organisations, not the event between strategies. The leaders who hold their teams through repeated restructure, integration and digital reset are not the ones with the most polished communications plan. They are the ones who understand how people move through transition and can hold the line on engagement when the next wave arrives. This is the territory Mark DeVolder has worked in for two decades. His Empowered Change methodology and the wider argument set out in Perpetual Pivot: How the Best Leaders Adapt to Exponential Change treat continuous adaptation as the default state of senior leadership. The work is built on a doctorate from Fuller on unity, diversity and synergy, which gives the practice a research base rather than a personality base. Client engagements have included leadership teams at NASA, Coca-Cola, McDonald’s, Siemens, PepsiCo, Pfizer, Royal Bank of Canada, Verizon, Medtronic, Bristol-Myers Squibb and Qatar Petroleum, alongside the US Air Force. The work spans corporate integration, regulated industry, industrial safety and public-sector transformation, which means the methodology has been tested against very different definitions of what a failed change actually costs. For industrial and engineering clients, DeVolder also runs a Target Zero programme that frames change leadership as a safety-culture problem. In those settings the test of good change leadership is not employee survey scores; it is whether the operating environment becomes safer or more dangerous through the transition. That is a sharper test than most change keynotes are built to pass. Key speaking topics Change management and organisational transition Leadership through continuous restructure Resilience and decision-making under pressure Employee engagement during transformation Safety culture and high-performance operating environments Adapting to exponential change Ideal for Boards and executive teams entering or recovering from major restructure, M&A integration or digital reset. CHROs and transformation leads accountable for retaining trust and discretionary effort through repeated change. Operating leaders in regulated, industrial or safety-critical sectors where change failure shows up as incidents, not survey scores. Senior leadership development programmes building change-leadership capability across cohorts. Audience outcomes A clearer view of why repeated change erodes capability and what to protect first. A practical model, the Empowered Change journey-map, for diagnosing where a workforce sits in a transition. Specific behaviours senior leaders can adopt during continuous restructure to hold trust and engagement. Language to talk to a workforce about change without slipping into corporate abstraction. For industrial clients, a route to connect change leadership directly to safety performance.

Why organisations work with Jason Roberts He is the named architect of the 2012 player boycott of the Kick It Out campaign, which produced the PFA’s six-point plan and a UK Rooney Rule for coaching appointments. He can speak to inclusion as institutional reform, not as awareness work. He runs football development across CONCACAF’s forty-one member associations, including the Coaching Convention and the Pro Licence, which gives him a working operator’s view of talent pathways and governance at scale. He built and still leads the Jason Roberts Foundation, active since 2007 across the UK and Grenada, with a documented record of programme delivery rather than badge philanthropy. His MBE was awarded for services to sport in both Grenada and London, recognition of cross-jurisdiction social impact, not single-country celebrity endorsement. He has a long broadcast track record (BBC 5 Live 606, Match of the Day 2, Sky Sports), so he handles audience and conversation with the fluency of a working presenter. Biography highlights Chief Football Development Officer, CONCACAF, leading coaching education and grassroots infrastructure across forty-one member associations. MBE, 2010 New Year Honours, for services to sport in Grenada and London. Founder and chair, Jason Roberts Foundation, established 2007, operating in the UK and Grenada. Premier League career across West Bromwich Albion, Wigan Athletic, Blackburn Rovers and Reading; full Grenada international. Director, West Bromwich Albion Football Club Limited (board appointment, April 2026). Broadcaster for BBC Radio 5 Live (606), Match of the Day 2 and Sky Sports. Biography In October 2012, a group of Premier League players refused to wear the Kick It Out t-shirt at the weekend’s fixtures. The protest had a named leader. Roberts, then at Reading, had written publicly that the campaign was under-resourced and that the league’s anti-racism work was failing the players it was meant to protect. The fallout produced concrete reform. The PFA published a six-point plan that included tougher sanctions for racial abuse and an English version of the NFL’s Rooney Rule for coaching interview opportunities. Inclusion in English football moved, however briefly, from communications campaign to procedural change. That is the through-line of his career: refusing the symbolic version of an institutional problem and pushing for the operating version. That instinct now runs at confederation scale. As Chief Football Development Officer at CONCACAF, he leads coaching education, the Pro Licence, and grassroots infrastructure across forty-one member associations from Canada to Caribbean micro-states. The work is structural. It is about who gets coached, by whom, to what standard, in which country. The credentials on paper, MBE for services to sport in Grenada and London, a Premier League career of nearly five hundred appearances, broadcast roles at BBC 5 Live and Sky, and the foundation running since 2007, are real. They matter most as evidence that the inclusion argument and the development work are not separate tracks. They are the same job done from different positions. Key speaking topics Inclusive leadership and institutional reform Race equality in elite sport and corporate parallels Talent pathways and development systems Governance and culture change in high-performance organisations Social impact through sport Leadership and resilience in competitive environments Ideal for CHROs, DEI leads and culture transformation executives examining the gap between inclusion narrative and operating change. Board and executive committees responsible for governance reform in legacy institutions. Talent and learning leaders rebuilding development pathways and progression systems. Sport, broadcast and entertainment organisations facing reputational and structural inclusion pressure. Audience outcomes A clearer picture of what it takes to convert an inclusion problem into a procedural reform with measurable obligations. A working view of how confederation-scale development systems are structured, useful by analogy for any federated organisation. Honest assessment of the personal and reputational cost of leading reform from inside a powerful institution. A grounded perspective on social impact programmes that survive past the initial press cycle.

Why organisations work with Tanya Oxtoby She has built winning environments at both ends of the resource spectrum: Bristol City Women, operating on the WSL’s smallest budget, and Chelsea Women under Emma Hayes, the most dominant club side in English football. She has held a UEFA Pro Licence in a sport where fewer than a handful of women in the British and Irish game hold that qualification, and she has used it inside national-team rebuild conditions at Northern Ireland. She speaks directly about leading squad transitions; under her at Northern Ireland the average age of the squad dropped from 27 to 23, nine players debuted, and the world ranking improved while results remained mixed. That is the texture of real change leadership rather than the slide version. She brings a working perspective on inclusion as performance practice, drawing on her own indigenous Australian background and her record of developing female coaches and players inside the elite game. Biography highlights Manager, Newcastle United Women, appointed November 2025 on a contract to June 2029. Former manager, Northern Ireland senior women’s national team, 2023 to 2025. Former assistant coach, Chelsea FC Women, under Emma Hayes; two FA Women’s Super League titles and three Women’s FA Cups during her two seasons. Former manager, Bristol City Women, July 2018 to early 2022; record WSL points tally and a sixth place finish in her first season, with two Manager of the Month awards. UEFA Pro Licence holder. Former professional centre-back for Perth Glory, Western Waves and Doncaster Rovers Belles; captained Western Australia and Perth Glory. Biography Bristol City Women had the lowest budget in the Women’s Super League when Tanya Oxtoby took over in July 2018. By the end of her first season they had a record points tally, a sixth place finish in the WSL, and she had collected two Manager of the Month awards. That is the work that defines her as a leader: building standards inside teams that are not supposed to win at the level they end up competing at. The Chelsea years sharpened the credential. Two seasons as assistant to Emma Hayes, two FA Women’s Super League titles, three Women’s FA Cups. She joined the staff in 2021 and left in 2023 for the senior international job with Northern Ireland, a four-year project to reset a national team that had qualified for its first major tournament under the previous regime. Northern Ireland was the harder leadership test. She handed nine players their senior debuts, dropped the average squad age from 27 to 23, and improved the country’s world ranking, while results on the pitch stayed inconsistent. The squad reset was the point. In November 2025 she left to take the manager’s job at Newcastle United Women, on a contract running until 2029, in a recruitment process led by Director of Women’s Football Grace Williams. Oxtoby is one of a small group of women in the British and Irish game who holds a UEFA Pro Licence. She speaks publicly about her indigenous Australian heritage and the absence of visible role models from that background during her playing career at Perth Glory and Doncaster Rovers Belles. That gives her work on inclusion a specificity that most sports-speaker treatments of the subject lack. Key speaking topics Leadership under resource constraint Building winning cultures inside elite teams Squad and team renewal Performance leadership in high-pressure environments Inclusion and representation in elite sport Coaching at the top of professional football Ideal for CHROs and senior people leaders managing teams through restructure or budget pressure Operating leaders and divisional heads inside organisations rebuilding underperforming units Women’s leadership networks and senior development programmes Executive teams looking for an outside performance perspective on sustained pressure and public scrutiny Audience outcomes A sharper read on what raising standards actually looks like inside a team that is outspent or under-resourced A working framework for thinking about squad and team renewal without losing the people you keep A specific account of how a leader holds standards while results are inconsistent An honest perspective on inclusion as performance work rather than corporate signalling

Why organisations work with Cy Wakeman She quantifies the cost of workplace drama in hours and dollars, giving HR and operations leaders a financial case for cultural change that executive committees actually fund. Her Reality-Based Leadership method directly contradicts the dominant engagement-survey playbook, which makes her useful to organisations whose engagement scores rise while performance does not. Four books, including the New York Times bestseller The Reality-Based Rules of the Workplace, give her a coherent body of work that scales beyond the keynote into manager training, coaching, and certification. She has been ranked the world’s #1 leadership guru on the Global Gurus list for three consecutive years and is a 2024 inductee into the National Speakers Association Hall of Fame, placing her in the top tier of professional platform speakers globally. Her client roster spans Google, Meta, Pfizer, NASA, Bank of America, NBCUniversal, and major US health systems, which gives her language credibility across both highly regulated and high-growth environments. Biography highlights Founder of Reality-Based Leadership, an executive coaching and culture consultancy operating since 2001. Author of Reality-Based Leadership (Jossey-Bass, 2010), New York Times bestseller The Reality-Based Rules of the Workplace (2013), No Ego (2017), and Life’s Messy, Live Happy (2022). Ranked #1 on the Global Gurus Top 30 Leadership Professionals list in 2021, 2022, and 2023. Certified Speaking Professional and 2024 inductee into the National Speakers Association Hall of Fame via the Council of Peers Award of Excellence. Regular contributor to Forbes, Success, Huffington Post, and Thrive Global; featured in The New York Times, Business Insider, and SHRM. Clients include Google, Meta, Pfizer, NASA, NBCUniversal, Bank of America, Johns Hopkins, and Stanford Health Care. Biography Most organisations treat engagement as the answer to cultural underperformance. Wakeman’s research argues the opposite. Engagement without accountability produces entitlement, and the cost shows up as emotional waste: gossip, venting, resistance, and rehearsed grievance that her work estimates at roughly two and a half hours per employee per day. That framing is the spine of Reality-Based Leadership, the consultancy she founded in 2001 and the title of her 2010 Jossey-Bass book. The follow-up, The Reality-Based Rules of the Workplace, reached the New York Times bestseller list in 2013. No Ego in 2017 sharpened the argument: leaders should stop arguing with reality on behalf of their teams and start coaching people to work within it. Her client roster covers the full span where this argument lands hardest. Google, Meta, and NBCUniversal on the high-growth side. Pfizer, NASA, Johns Hopkins, and Stanford Health Care on the regulated and mission-driven side. The work tends to follow a familiar pattern: senior teams that have invested heavily in culture programmes, with strong engagement scores and stubbornly weak performance, retention, or change-readiness. Recognition has tracked the substance. The Global Gurus list ranked her #1 leadership professional in 2021, 2022, and 2023. In 2024 the National Speakers Association inducted her into its Hall of Fame through the Council of Peers Award of Excellence, a designation held by fewer than 300 speakers worldwide. Key speaking topics Reality-Based Leadership Workplace drama and emotional waste Accountability cultures Employee engagement that produces results Change readiness No-ego leadership Ideal for CHROs and heads of culture working on the gap between engagement scores and performance. Senior operating leaders dealing with change fatigue and low accountability in their teams. Healthcare, financial services, and regulated-sector executives managing retention and frontline morale at scale. Manager populations being trained out of conflict-avoidance and into direct, accountable conversations. Audience outcomes A concrete language for naming and pricing the cost of workplace drama in their own teams. Practical tools to redirect employee energy from grievance into contribution. A working distinction between engagement and accountability, and why most cultural investment confuses the two. A coaching approach for managers facing resistance to change without escalating conflict. Permission to stop arguing with reality on behalf of their teams and start leading inside it.

Why organisations work with Ella Sy She works inside the signals, not on top of them. Her day job as Business Futures Strategy Director at GDR is reading retail, tech, and consumer change for commercial clients, not curating trend decks from the outside. She pairs a futures lens with delivery discipline. Alongside the strategy work she runs programme at Elevate, so her view of change includes what it takes to operationalise it, not only name it. Her brief is genuinely cross-sector. Named client work spans Google, Microsoft, Jaguar Land Rover, Costa Coffee, Preferred Hotels, and KSL Resorts, which gives her material from both B2B technology and consumer-facing brands. She brings a non-Anglosphere cultural read. French-born, Asian heritage, London based, working in English, French, and Mandarin. Useful for boards with EMEA and APAC exposure who want more than a US-centric view. She is comfortable with soft territory that leadership teams often duck: meaning, purpose, human growth inside commercial strategy. Named bookings in this register rather than retrofitted from a trends talk. Biography highlights Business Futures Strategy Director at GDR, a retail and brand strategy consultancy. Strategy Director and Head of Programme at Elevate, and Chair of its Youth Board Committee. Former Global Strategy Director at Zenith Worldwide, part of Publicis Groupe. 13+ years of strategy across retail, technology, wellness, banking, luxury, and FMCG. Client engagements include Google across LatAm markets, Microsoft, Jaguar Land Rover, Costa Coffee, Preferred Hotels, and KSL Resorts. MA in International Marketing and Communication. Works in English, French, and Mandarin. Biography Most organisations treat foresight as a slide at the start of strategy offsites. GDR, where Ella Sy is Business Futures Strategy Director, sells it as a product to retailers and brands that need to place commercial bets on where consumer behaviour is going next. That is the discipline she brings into the room. Before GDR, she was Global Strategy Director at Zenith Worldwide inside Publicis Groupe, running strategy for large advertising clients. The common thread across the two roles is translation. Taking messy, contradictory signals from culture, technology, and consumer behaviour and turning them into positions a leadership team can defend and a business can execute against. She also holds an operational role: Strategy Director and Head of Programme at Elevate, a UK youth mentoring organisation where she chairs the Youth Board Committee. That side of the work keeps her close to delivery rather than only advice, which is unusual for a speaker working in the futures space. Her client record crosses categories that rarely share speakers: Google across Latin American markets, Microsoft, Jaguar Land Rover, Costa Coffee, Preferred Hotels, KSL Resorts. French-born, of Asian heritage, based in the UK, she works in English, French, and Mandarin, and the cultural range shows up in how she frames audiences outside the Anglosphere default. Key speaking topics Strategic foresight and business futures Consumer and cultural signal reading Customer experience and brand strategy in an AI-shaped market Organisational culture under technological disruption Purpose-driven leadership and human growth Cross-cultural strategy across EMEA and APAC Ideal for CSOs, chief strategy officers, and transformation leads deciding where to place medium-term bets. CMOs and customer experience leaders in retail, hospitality, and consumer technology. Boards and executive teams setting a three-to-five year direction under technology and consumer volatility. International leadership groups that need a non-US-default reading of culture and consumer change. Audience outcomes A sharper read on which emerging signals in consumer behaviour and technology actually matter for the business in the room. Working language for talking about culture and customer experience together rather than as separate agendas. Examples from retail, luxury, hospitality, and technology clients that test the ideas against real commercial pressure. A more honest view of the gap between seeing change and executing on it inside a large organisation. Cross-cultural context for leaders whose markets extend beyond the US and UK.

Why organisations work with Catherine Mayer She has reported on power at the most senior editorial level, as Europe Editor and Editor at Large of TIME, and then tried to rebuild it, by founding a national political party. Few speakers on inclusion have done both. Her book Attack of the Fifty Foot Women reframes gender equality as an economic and institutional argument, not a values statement, which makes it usable in a boardroom conversation about strategy and risk. She can talk about royal institutions, political parties and global newsrooms from the inside, which gives senior audiences a sharper read on how hierarchical organisations actually work. Her writing on ageing (Amortality) and grief (Good Grief) gives her authority on two subjects most workplaces handle badly: longer working lives and bereavement in the workforce. She is a working journalist by training, which shows in the room. Arguments are specific, sourced and willing to be challenged. Biography highlights Senior editor at TIME magazine from 2004 to 2015, serving as London Bureau Chief, Europe Editor and Editor at Large. Co-founder, with Sandi Toksvig, of the UK Women’s Equality Party in March 2015, and its President. Author of Attack of the Fifty Foot Women, Amortality, Charles: The Heart of a King and Good Grief. Winner of the Foreign Press Association «Story of the Year» award, 2010, and shortlisted for the Orwell Prize, 2011. Co-founder of the Primadonna Festival of ideas, writing and music, and advisory board member of NOON. Former President of the Foreign Press Association in London, 2003 to 2005; began her career at The Economist. Biography Gender equality inside large institutions has become a paradox. Reports, networks and policies have multiplied, yet the shape of senior power has moved far less than the paperwork suggests. Catherine Mayer has spent her career watching this pattern from two very different sides. For more than a decade at TIME magazine, she reported on presidents, prime ministers and royal courts as Europe Editor and Editor at Large, with her 2010 cover story on David Cameron’s first US visit winning the Foreign Press Association «Story of the Year» and her writing shortlisted for the Orwell Prize in 2011. Her biography Charles: The Heart of a King drew on years of access to the British royal household and generated international headlines for what it revealed about how closed institutions actually operate. In March 2015, with Sandi Toksvig, she co-founded the Women’s Equality Party and served as its President until the party was dissolved in 2024. Attack of the Fifty Foot Women grew out of that work and argues, in hard economic and political terms, that closing the gender gap is the single largest lever available to most societies. Amortality examines the other structural story reshaping workplaces: longer lives and the collapse of age-based expectations about careers. Good Grief, written with her mother Anne Mayer Bird after they were widowed within 41 days of each other at the start of the pandemic, has made her one of the more candid public voices on bereavement at work. She co-founded the Primadonna Festival in Suffolk in 2019 and sits on the advisory board of NOON. Senior teams book her when they want an argument about institutional change that has been tested against real media, real politics and real loss. Key speaking topics Gender equality as institutional and economic strategy Power, hierarchy and how closed institutions operate Media, journalism and political accountability Ageing, longevity and the multigenerational workforce Grief and bereavement in the workplace Founding and running a new political organisation Culture change inside legacy organisations Ideal for Executive teams and boards reviewing gender, inclusion and cultural change strategy CHROs and Chief People Officers looking beyond policy to institutional redesign Leadership conferences on media, politics and public trust Employee network summits and international women’s events with a senior audience Audience outcomes A sharper account of why most inclusion programmes stall, drawn from politics, media and royal institutions, not consultancy theory An economic and institutional case for gender equality that a CFO or board member can use A clearer view of how longer lives and multigenerational workforces change talent strategy Usable language for how organisations should talk to staff about grief and bereavement A journalist’s scepticism about the difference between corporate announcement and actual structural change