Digital Transformation

Why organisations work with Chris Heemskerk Operator credibility from inside Google, where he led Scaled Acquisitions for North America and advised the Sales Acceleration and Innovation Labs documented in the Harvard Business School case study by Linda Hill and Emily Tedards. A defined framework set, including The Innovation Scorecard and The Innovation Engine, that gives boards a way to assess innovation capability across culture, organisation, external posture and effectiveness, rather than relying on anecdote. Practical authority on AI deployment: he speaks as a practitioner who has built scaled sales and product operations, not as an external commentator on the technology. Faculty standing at the European Institute of Innovation for Sustainability, with formal innovation leadership credentials from Harvard Business School and design thinking certification from Stanford, supporting executive-level training and masterclass briefs. Biography highlights Founder and CEO, The Innovation Alliance Former Head of Scaled Acquisitions, Google North America Strategic advisor named in the Harvard Business School case “Innovation at Google Ads: The Sales Acceleration and Innovation Labs (SAIL) (A)” (Case 423-076) Faculty, European Institute of Innovation for Sustainability Author of The Innovation Scorecard and The Innovation Engine frameworks Executive Certification in Innovation Leadership, Harvard Business School; Design Thinking, Stanford University; MSc Marketing, London School of Business and Finance Biography Most large organisations now run innovation teams and AI working groups. Far fewer can name what those teams have shipped, retired, or scaled in the last year. The gap between activity and operating advantage is where senior leaders get exposed, and it is the gap Chris Heemskerk works in. His credibility on that question is operator credibility. As Head of Scaled Acquisitions for Google North America, he ran a large commercial operation inside one of the most studied innovation environments in business. He then helped initiate the partnership between Google Ads and Harvard Business School that produced the case “Innovation at Google Ads: The Sales Acceleration and Innovation Labs (SAIL) (A),” authored by Linda Hill and Emily Tedards, in which he is named as a strategic advisor on the bet-sourcing framework that vetted and accelerated new pipeline opportunities. That experience now sits behind two frameworks he uses with executive teams: The Innovation Scorecard, which assesses innovation capability across culture, organisation, external posture and effectiveness, and The Innovation Engine, which sets out the operating system for sustained innovation output. As Founder and CEO of The Innovation Alliance, and as faculty at the European Institute of Innovation for Sustainability, he works with senior teams on the same question he faced as an operator: how to turn ambition into a managed capability. For boards looking at their AI agenda, the value is specific. Heemskerk speaks as someone who has built scaled commercial operations and has the structured material to translate AI ambition into how a function actually runs, what it measures, and what it discards. Key speaking topics Innovation strategy Innovation culture AI deployment in large organisations Operating models for scaled innovation Digital transformation Executive masterclasses on innovation leadership Ideal for CEOs and C-suite leaders setting AI and innovation strategy Chief Innovation Officers and heads of strategy operationalising new capability Boards reviewing innovation governance and AI exposure Senior commercial and digital transformation leaders moving beyond pilots Audience outcomes A defined view of where the organisation sits on the four pillars of innovation capability Practical reference points from inside Google for how scaled operations adopt new technology A sharper distinction between innovation theatre and innovation that produces operating output Frameworks executives can return to after the keynote, including the Innovation Scorecard and Innovation Engine

Why organisations work with Dame Wendy Hall Direct line of sight into where AI rules are heading. Hall sat on the UN Secretary-General’s High-Level Advisory Body that wrote “Governing AI for Humanity”, and co-chaired the UK government’s 2017 AI Review with Jerome Pesenti. A framework for the geopolitics of digital infrastructure. Her book with Kieron O’Hara, “Four Internets”, sets out the competing Silicon Valley, Brussels, Washington and Beijing models that determine where data and AI capability can actually be deployed. Engineering credibility, not commentary. Her team at Southampton built the Microcosm hypermedia system in the mid 1980s, before the Web existed, which gives her arguments about platform design a foundation most policy voices lack. Standing inside the institutions that boards now have to follow. Fellow of the Royal Society and the Royal Academy of Engineering, former Chair of the Ada Lovelace Institute, founding co-director of the Web Science Research Initiative with Tim Berners-Lee. Biography highlights Regius Professor of Computer Science, University of Southampton, appointed by the Crown in 2017. Member, UN Secretary-General’s High-Level Advisory Body on Artificial Intelligence; contributor to “Governing AI for Humanity” (2024). Co-chair of the UK government’s independent AI Review with Jerome Pesenti, “Growing the artificial intelligence industry in the UK” (2017). Co-author, with Kieron O’Hara, of “Four Internets: Data, Geopolitics, and the Governance of Cyberspace”, Oxford University Press, 2021. Co-founder of the Web Science Research Initiative with Sir Tim Berners-Lee and Sir Nigel Shadbolt; Managing Director, Web Science Trust. Dame Commander of the Order of the British Empire; Fellow of the Royal Society; Fellow of the Royal Academy of Engineering; first non-North American President of the Association for Computing Machinery. Biography The teams writing the rules for AI and digital infrastructure are small, and they sit inside a handful of governments and multilateral bodies. Most boards now have to operate within those rules without much access to the people drafting them. Dame Wendy Hall is one of those people. She co-chaired the UK government’s 2017 AI Review with Jerome Pesenti, “Growing the artificial intelligence industry in the UK”, which set the structure of the country’s AI strategy. In 2023 the UN Secretary-General appointed her to the High-Level Advisory Body on Artificial Intelligence, which delivered “Governing AI for Humanity” in 2024. She chaired the Ada Lovelace Institute from 2020 to 2023. The policy work rests on three decades of original computer science. Her team at Southampton built Microcosm, a hypermedia system, in the mid 1980s, before the Web existed. In 2006 she co-founded the Web Science Research Initiative with Sir Tim Berners-Lee and Sir Nigel Shadbolt, and she now serves as Regius Professor of Computer Science at Southampton, a title conferred by the Crown. Her book with Kieron O’Hara, “Four Internets” (Oxford University Press, 2021, with a foreword by Vint Cerf), is the clearest available map of the four competing value systems, Silicon Valley, Brussels, Washington and Beijing, that now determine where data flows, where AI can be trained, and where products can be sold. That is the document senior teams come back to when they have to make a capital decision about where to put a data centre or a model. Key speaking topics Artificial intelligence policy and governance The geopolitics of data and digital infrastructure Web Science and sociotechnical systems AI strategy for national and corporate competitiveness Internet governance and platform regulation Women in technology and the AI skills pipeline Ideal for Boards and executive committees making capital allocation decisions on AI, data and digital infrastructure Chief technology, chief data and chief AI officers responsible for defensible deployment Government, regulator and multilateral audiences working on AI and Internet governance University and research leadership shaping national AI strategy and skills Audience outcomes A working map of the four competing models of Internet governance and what each means for cross-border data and AI A sharper read of where UN, EU, UK, US and Chinese AI rules are converging and diverging A view of AI strategy that connects technical reality, regulation and national competitiveness A first-hand account of how independent AI reviews and advisory bodies are drafted and how to influence them

Why organisations work with Danny Rensch Inside view of a bootstrapped consumer platform that reached a billion-dollar valuation with no venture capital, told by the operator who built its content, events and media strategy from the inside. Direct authorship of Chess.com’s signature commercial properties, including the Speed Chess Championship, the PRO Chess League, Titled Tuesday, and the PogChamps streamer events that opened chess to a non-chess audience. A working framework for using a 1,500-year-old game as a commercial asset: turning a niche pastime into a streaming category, an esports format, and a content engine for 40 million monthly users. Memoir-grade material on resilience and self-leadership grounded in a specific, publicly documented personal history, published by Hachette in 2025 and endorsed by Jeannette Walls and Ben Mezrich. Biography highlights Co-founder and Chief Chess Officer, Chess.com, the platform with over 225 million registered members and roughly 40 million monthly active users. International Master (FIDE) and former Arizona youngest National Master (1999); 1998 Elementary National Champion, 2000 Junior High National Champion, 2004 National High School Co-Champion. Author of Dark Squares: How Chess Saved My Life (Hachette Book Group, 2025), reviewed by Kirkus as “A winning memoir” with endorsements from Jeannette Walls and Ben Mezrich. Created and hosted the 2016 $40,000 GM Blitz Battle Championship featuring Magnus Carlsen, the format that became the Chess.com Speed Chess Championship. Hosted PogChamps, the streamer chess tournament credited with bringing chess to mainstream Twitch and YouTube audiences during 2020. Speaker at the MIT Sloan Sports Analytics Conference; profiled by Fortune in 2025 on the Chess.com growth story. Biography Chess.com is one of the few consumer platforms of its scale that never took venture capital. Over fifteen years, the company grew from a small bootstrapped operation into a service with more than 225 million registered members, around 40 million monthly active users, and a valuation above one billion dollars by 2023. Danny Rensch co-founded the company in 2009 and built its content, events and media operations. The competitive layer of the business is his work. He created and hosted the 2016 $40,000 GM Blitz Battle Championship featuring Magnus Carlsen, the format that grew into the Speed Chess Championship. He hosted the first PogChamps in 2020, the streamer tournament that pulled a non-chess audience onto the platform and re-cast a 1,500-year-old game as a streaming category. The PRO Chess League and Titled Tuesday sit in the same portfolio. Before the company, there was a player. Rensch is a FIDE International Master and a former scholastic champion: Elementary National Champion in 1998, Arizona’s youngest National Master in 1999, Junior High National Champion in 2000, and National High School Co-Champion in 2004, the year he earned his first IM norm. His memoir, Dark Squares: How Chess Saved My Life, was published by Hachette in 2025 and describes a childhood inside the Church of Immortal Consciousness, an Arizona cult, and chess as the route out. Kirkus called it “A winning memoir.” The commercial argument and the personal argument reinforce each other. A board considering how a niche product becomes a global consumer category, or a leadership team studying the discipline required to operate without external capital for fifteen years, will find specific operating material in the Chess.com story. A management audience working on resilience and decision-making under pressure has, in the same speaker, a primary source. Key speaking topics Bootstrapped consumer platform growth Building category-defining digital products Content, community and commercial events strategy Lessons from chess for business strategy and decision-making Resilience and self-leadership through adversity Streaming, esports and the modernisation of legacy categories Ideal for CEOs and founders of consumer platforms, marketplaces and subscription businesses CMOs, CCOs and heads of content building community-led growth Boards and leadership teams of bootstrapped or founder-led companies Conferences on entrepreneurship, scale-up leadership, sports business and digital media Audience outcomes A concrete view of how a bootstrapped consumer platform compounds product, content and events decisions over fifteen years. Operating examples of turning a legacy category into a streaming-first business, drawn from the Speed Chess Championship and PogChamps. A working language for applying chess concepts (anticipation, calculated risk, pattern recognition) to commercial strategy without metaphor inflation. A grounded perspective on resilience, decision-making and personal recovery, sourced from a published memoir rather than generic motivational material.

Why organisations work with Claudia Bechstein A working chair for high-stakes technology and AI conversations, with the subject fluency to interrogate engineers, regulators and CEOs in the same panel without losing the room. Around 150 live appearances per year across IAA Mobility, GreenTech Festival, Bitkom AI & Data Summit and the German Federal Government Digital Summit, which means she walks into a tech main stage already knowing the room and the operators in it. Bilingual delivery in German and English at the level required for a Bundesregierung digital summit and an English-language CEO panel on the same brief, with no drop in confidence between the two. Co-creator of the KI Palooza Festival, the Stuttgart AI platform for mid-market companies, which gives her a working view of where AI is actually being deployed below the FAANG and DAX 40 level. A trained business psychologist, so the moderation is built around how people answer under pressure, not around a presenter script. Biography highlights MSc in Business Psychology, FOM University of Applied Sciences Berlin and University of San Diego (2020). Co-creator of KI Palooza, a Stuttgart AI festival for mid-market companies. Moderates approximately 150 live events per year, in German and English, across congresses, fireside chats, press conferences and hybrid formats. Recurring chair for IAA Mobility, GreenTech Festival Berlin, Bitkom AI & Data Summit, the German Federal Government Digital Summit, ABB Robotics and the Lobster Data Hero Summit. Worked with Bosch, Salesforce, Porsche, BMW, Dell Technologies, Vodafone, Telekom, Volkswagen, Samsung, Hyundai, Volvo, Mercedes-Benz, UBS, Julius Bär, Handelsblatt and ZDF. Investor in HealthTech and shareholder in a media production company. Biography The chair of a serious technology conference is doing real work. They are deciding which question gets asked, which answer gets pushed back on, and which CEO is allowed to retreat into talking points. Claudia Bechstein has built a fifteen-year career around that specific craft, in German and English, at the level of IAA Mobility, the GreenTech Festival, the Bitkom AI & Data Summit and the German Federal Government Digital Summit. Her route into the role is unusual. She trained as a business psychologist, completing an MSc at FOM Berlin and the University of San Diego in 2020, and the discipline shows in how she runs a panel. She is interested in how people answer under pressure, where they get vague, and where the room stops believing them. That is a different toolkit from broadcast presenting, and it is the reason she is booked repeatedly for technical panels where executives have rehearsed answers and operators have unrehearsed ones. The subject base is technology, AI, mobility and the energy transition. She is co-creator of KI Palooza, a Stuttgart festival built around how mid-market German companies actually deploy AI, and an active investor in HealthTech. The work for Bosch, Salesforce, Porsche, BMW, Volkswagen, Mercedes-Benz, Dell, Vodafone, Telekom, ABB Robotics, Volvo and Hyundai is in the same territory: industrial, automotive, data, transformation. For organisations running an AI conference, a transformation summit or a board-level mobility conversation, the practical question is whether the chair can hold the room. Bechstein’s commercial proposition is that she has done so, in two languages, at roughly 150 events a year, for the German industrial economy and a growing list of international clients. Key speaking topics Conference and panel moderation for technology and AI events Artificial intelligence and digital transformation Future of mobility and the automotive industry Sustainability, climate and the energy transition Industry 4.0 and industrial transformation Innovation in mid-market and DAX companies Data and digitalisation HealthTech and FinTech Ideal for Conference organisers running technology, AI, mobility or sustainability summits who need a working chair, not a presenter DAX and mid-market communications and event leads commissioning bilingual (German and English) main-stage hosting Industry associations and federal bodies running policy-and-industry events where the chair has to credibly interrogate ministers and CEOs Boards and executive teams running internal AI, transformation or leadership conferences that include external operators and regulators Audience outcomes A conference programme that runs to time and reads as a strategic conversation, not a series of vendor pitches Panels where the senior speakers are pushed past their prepared answers without the room losing them Bilingual coverage of the same brief, in German and English, without a drop in pace or precision A working AI, mobility or sustainability discussion that the in-house team can use as source material after the event

Why organisations work with Susi O’Neill She translates frontier technology into language non-technical executives can act on, drawing on years running global brand content for Kaspersky, the world’s largest privately owned cybersecurity firm. Her practice is built around the adoption gap, not the technology itself, which is why she resonates with leaders whose AI rollouts have stalled at proof-of-concept. She brings a builder’s track record in tech storytelling, including the Platinum MarCom Award winning Insight Story podcast for Kaspersky and Editor-in-Chief roles on Secure Futures magazine and the Tomorrow Unlocked channel. Through EVA and her Rethinking the Hype Cycle newsletter, she works with leaders on inclusive AI adoption, including the lag in women’s engagement with AI tools and what closing it changes about who benefits from the technology. Biography highlights Founder and Executive Director of EVA, a London-based technology and communications consultancy. Former Head of B2B Brand Content (Global) at Kaspersky. Editor-in-Chief of Kaspersky’s Secure Futures magazine and Tomorrow Unlocked cyberculture channel. Creator and host of the Platinum MarCom Award winning Insight Story podcast. Named in Pepper Content’s Top 50 Global Women in Content 2023. Author of the Rethinking the Hype Cycle newsletter on AI and frontier technology adoption. Biography The hard part of AI is rarely the model. It is the distance between an executive sponsor and the team being asked to use a new tool by Friday. O’Neill has spent her career working that distance, first inside one of the world’s largest cybersecurity firms, now from the outside through her consultancy EVA. At Kaspersky, she ran global B2B brand content and edited Secure Futures, the company’s business-leader magazine, alongside the Tomorrow Unlocked cyberculture channel. She commissioned and hosted Insight Story, a podcast unpacking tech trends for executives that won a Platinum MarCom Award in 2023. The work taught her how senior buyers actually absorb information about complex technology, and where the standard tech-marketing playbook fails them. EVA, the practice she founded next, takes that experience into client work on AI strategy, responsible technology and adoption. Her newsletter Rethinking the Hype Cycle puts the same question to a wider audience: what does a serious organisation do once the AI announcement is out and the cultural work begins. She also writes and speaks on inclusive adoption, including the documented lag in women’s use of generative AI tools and what it costs organisations that ignore it. Earlier brand-content programmes for EY, GSK and Unilever, and a recognition in Pepper Content’s Top 50 Global Women in Content, sit behind that current work. The throughline is consistent. Technology only changes a business when the people inside it are willing to use it, and most organisations are still under-investing in the communications and trust work that makes that happen. Key speaking topics AI adoption and the hype cycle Responsible and trusted technology Frontier and emerging technologies for business Inclusive AI and women in technology Tech communications and thought leadership Cybersecurity culture and digital trust Ideal for CIO, CTO and Chief Digital Officer audiences whose AI programmes have stalled in pilot. CMO, communications and brand leaders building tech credibility with non-technical buyers. Boards and executive teams setting AI governance and responsible-use principles. Diversity, talent and L&D leaders working on inclusive AI capability across the workforce. Audience outcomes A clearer reading of where their organisation actually sits on the AI hype cycle, and which moves are worth making next. A practical sense of how to bring sceptical or hesitant employees with them, instead of around them. Specific examples of how serious organisations are translating frontier tech into adoption, not just announcements. A sharper view of inclusive AI as a capability question, including who is using these tools and who is being left behind.

Why organisations work with Christina Yan Zhang She co-writes the UN ITU standards her clients will eventually be measured against. Her CitiVerse evaluation framework spans 130 indicators across 14 domains, with input from more than 30 global authorities. She has converted that standards work into operational strategy for cities, including Tampere’s Metaverse Vision 2040, the first people-centred metaverse strategy adopted as a UN resource for governments. Her China innovation insight is grounded in direct operating experience, not commentary. As QS China Director from 2013 to 2020, she sat across hundreds of Chinese universities, national labs and science parks during the 13th Five-Year Plan. She holds advisory positions across the International Science Council’s Centre for Science Futures, The Economist Impact’s AI economy board, and TechUK’s Digital Twins Board, giving her unusually direct line of sight into where AI policy is heading. She was named in the 100 Global Women in AI 2025 list at Davos and chaired the jury of the 2024 Metaverse Entertainment World Awards under the patronage of Prince Albert II of Monaco. Biography highlights CEO, The Metaverse Institute Vice Chair, UN ITU Metaverse Working Group on Sustainability, Accessibility and Inclusion Co-Chair, UN ITU Task Group on Pre-standardisation for the CitiVerse Author of the UN’s first approved technical report on People-Centred CitiVerse China Director, QS World University Rankings, 2013 to 2020 100 Global Women in AI 2025 (announced at Davos) Biography The rules for AI in cities, public services and immersive environments are being written right now, mostly inside the UN ITU. Christina Yan Zhang is one of the people writing them. As Co-Chair of the UN ITU Task Group on Pre-standardisation for the CitiVerse, she leads the evaluation framework that 30 plus global authorities have shaped and that hundreds of cities are expected to align to before 2030. That standards work feeds directly into operational strategy. Her team at The Metaverse Institute produced Tampere Metaverse Vision 2040, the first people-centred metaverse strategy commissioned by a city government and subsequently published by the UN as a resource for other administrations. She is also the author of the UN’s first approved technical report on People-Centred CitiVerse, which set out an 8-level entry framework for governments and operators moving into virtual environments. She arrived at this work through an unusual route. Her PhD in 2012 was on digital twin applications for the construction industry, well before the term entered mainstream board conversations. Between 2013 and 2020 she was China Director for QS World University Rankings, building the firm’s China operation from scratch and sitting close to the universities, science parks and national labs that drove the country’s 13th Five-Year Plan in research and innovation. She now advises across the International Science Council’s Centre for Science Futures, The Economist Impact’s AI economy board, and TechUK’s Digital Twins Board. The throughline is consistent: where AI, digital twins and virtual environments meet public infrastructure, she has been writing the standards before most boards have read them. Key speaking topics AI governance and the UN CitiVerse standards Digital twins for cities and critical infrastructure Responsible deployment of virtual environments People-centred AI strategy for governments and operators China’s innovation system and research capacity Future of work in AI-enabled cities Ideal for Boards and C-suites setting AI, digital and immersive technology strategy Government and city leadership teams designing smart city or CitiVerse roadmaps Heads of innovation, digital and infrastructure inside regulated industries Investors and operators positioning capital around AI-powered urban and built-environment plays Audience outcomes A working map of where UN ITU standards on AI and the CitiVerse are heading, and what that means for their own roadmap A clearer view of how digital twins move from technical pilot to citywide operating system Direct insight into China’s innovation engine from someone who operated inside it for seven years A framework for testing whether their current AI and virtual-environment plans will hold up against emerging international standards

Why organisations work with Christian Stiegler He works at the rare junction of three constituencies that rarely speak the same language: regulators, corporates and creative-industry partners. His client list runs from the European Commission, UNICEF and GIZ to Björk, Phoebe Bridgers and the team behind #bravehood with Coldplay and The Rolling Stones. His MIT Press book, The 360° Gaze, gives him a peer-reviewed framework for immersive media that buyers can cite when justifying XR, metaverse or AI-content investments to a sceptical board. He has advised the European Commission, UNICEF and GIZ on algorithmic accountability and digital governance, which means his governance content reflects what regulators are actually pressing for, not a generic responsible-AI script. He runs Guiding Light, an organisation built specifically to convert ethics and sustainability principles into deployable technology programmes, so his keynotes connect to a delivery practice rather than ending at the slide deck. Biography highlights Director, Guiding Light (Organisation for Ethics and Sustainability in Technologies), Vienna and Berlin. Academic Director Design and faculty, IU International University of Applied Sciences, Germany; research focus on AI, XR, Metaverse and technology ethics. Former Wallscourt Associate Professor of Immersive Media, UWE Bristol; former Associate Professor / Senior Lecturer in Digital Media, Brunel University London. Author, The 360° Gaze: Immersions in Media, Society, and Culture (MIT Press, 2021); earlier monograph New Media Culture (transcript, 2015). Named advisor to the European Commission, UNICEF and GIZ on AI ethics, algorithmic accountability and digital governance. Speaker at SXSW, Cannes XR, Berlinale, International Film Festival Rotterdam, MIPTV Cannes and C21 Content Summit London. Biography Most organisations describe AI ethics as a principle and treat it as a compliance task. The decisions that decide outcomes, what training data is licensed, how a model is evaluated before release, who owns the recall trigger, sit several layers below the published policy. That is the operating gap Christian Stiegler works in. As Director of Guiding Light, the Vienna and Berlin organisation he founded for ethics and sustainability in technologies, he advises governments, multilateral bodies and corporates on translating governance principles into deployment decisions. Named advisory clients include the European Commission, UNICEF and GIZ, covering algorithmic accountability, AI ethics and digital policy. His academic anchor is The 360° Gaze: Immersions in Media, Society, and Culture (MIT Press, 2021), a peer-reviewed treatment of immersive media that underwrites his work on XR, the metaverse and AI-generated content. He holds faculty positions in technology ethics at IU International University of Applied Sciences in Germany, and was previously Wallscourt Associate Professor of Immersive Media at UWE Bristol and Senior Lecturer in Digital Media at Brunel University London. He also operates across the creative industries, an unusual range for an AI ethics voice. Through his #bravehood initiative with UNICEF and War Child he has worked with Coldplay, The Rolling Stones, Björk, Phoebe Bridgers and others on the technology-driven design of social-impact campaigns. That cross-sector reach is what buyers in regulated industries tend to remark on; he can move between a regulator’s framing, a CTO’s risk register and a brand team’s storytelling problem without losing the thread. Key speaking topics AI ethics and algorithmic accountability Digital policy and AI governance Extended reality and the metaverse Sustainable and human-centred innovation Immersive media and cultural impact of emerging technologies Tech for good and social-impact technology design Ideal for Boards and audit committees setting AI governance and assurance frameworks Chief AI officers, CDOs and CTOs moving from responsible-AI principles to deployed controls Government, regulator and multilateral teams shaping digital policy and AI regulation Brand, content and creative leadership teams evaluating XR, metaverse and generative-AI investments Audience outcomes A clearer map of where regulator attention is actually concentrating across AI governance and digital policy A working distinction between AI ethics as principle and AI ethics as operating practice Reference frames from The 360° Gaze that audiences can use to assess XR, metaverse and generative-content decisions Examples from European Commission, UNICEF and GIZ advisory work that show how governance language converts into named deployment decisions

Why organisations work with Kieran Gilmurray He has shipped AI and intelligent automation programmes inside named enterprises including Rapid7, Mercer, and Pearson, with documented savings in the tens of millions. That track record sits behind every framework he presents. His three books on generative AI, agentic AI, and organisational digital transformation give boards a structured reference, not a hype reel. They are written for the executive who has to decide, not the engineer who has to build. He treats agentic AI as an operating model question. The conversation moves quickly from “what is an AI agent” to which decisions an agent should own, what governance the board needs to put around it, and how the workforce is redesigned in response. Seven LinkedIn Top Voice recognitions and Thinkers360 rankings in generative and agentic AI mean the audience is hearing from a voice already widely cited in their own feeds, which lifts the in-room credibility of the conversation. Biography highlights Author of Agentic AI: A Business Leader’s Guide to the Future of Work and Digital Labour, The A to Z of Generative AI, and The A-Z of Organizational Digital Transformation. CEO and Founder, Kieran Gilmurray and Company Limited. Chief AI Innovator, Technology Transformation Group. Seven-time LinkedIn Top Voice in AI and related categories. Listed by Thinkers360 in the Top 50 Generative AI and Top 100 Agentic AI thought leaders. MBA (1st Class Distinction, Entrepreneurship Award) and MSc in Computer Science, both Queen’s University Belfast. Biography The gap between AI ambition and AI in operation has become the defining management problem of the decade. Pilots prove the technology works. Boards then struggle to convert those pilots into structural advantage, and most leadership teams still lack a clear view of which decisions an AI agent should now own. This is the territory Kieran Gilmurray works in. As CEO of Kieran Gilmurray and Company Limited and Chief AI Innovator at the Technology Transformation Group, he advises boards and executive teams on moving generative and agentic AI from concept into operating reality. His work spans finance, HR, customer service, and the wider digital labour stack. The credibility behind the advice is operational. Programmes he has led inside Rapid7, Mercer, and Pearson are referenced across his bureau profiles with quantified outcomes in the tens of millions of pounds and dollars. His three books, including Agentic AI: A Business Leader’s Guide to the Future of Work and Digital Labour, give business leaders a structured way to think about agent design, governance, and workforce redesign without retreating into engineering language. Independent recognition reinforces the position. Kieran has been named a LinkedIn Top Voice seven times and ranks on Thinkers360 leaderboards for both generative AI and agentic AI. He holds an MBA with distinction from Queen’s University Belfast and an MSc in Computer Science from the same institution, a pairing that maps directly onto the audience he writes for: business leaders who need the technology to make commercial sense. Key speaking topics Agentic AI and digital labour Generative AI for business leaders AI strategy and operating model design Intelligent automation at enterprise scale Digital transformation in regulated industries AI governance and board-level oversight Future of work in the age of AI Ideal for Boards and executive committees moving from AI pilots to enterprise deployment CIOs, CTOs, CDOs, and Chief AI Officers designing operating models around generative and agentic AI CHROs and transformation leads redesigning roles and workflows as AI agents enter the workforce Industry conferences in financial services, professional services, technology, insurance, and the public sector Audience outcomes A working definition of agentic AI that distinguishes it from generative AI and earlier automation, with examples from named enterprises A board-level view of where AI agents are already producing operating savings and where they are still pilot theatre A practical map of governance questions a leadership team must answer before scaling AI agents across functions A clear framing of workforce redesign as AI shifts which decisions sit with humans and which sit with digital labour

Why organisations work with Andreas Welsch Two decades inside SAP, including a vice president role connected to its Global AI Center of Excellence, give him a working knowledge of enterprise AI at the scale Fortune 500 boards actually operate. His AI Leadership Handbook is built on 60+ named interviews with AI leaders and offers a practitioner framework rather than commentary on the market. The 9 Steps to Successful AI Projects gives leadership teams a sequence to challenge stalled programmes against, covering ownership, strategy alignment, cross-functional delivery and governance. His What’s the BUZZ? podcast, running since 2021 with hundreds of AI executives, keeps his material grounded in what is currently working inside enterprises, not what was true 18 months ago. Named LinkedIn Top Voice, Thinkers360 Top 10 in AI, Generative AI and Agentic AI, and DataIQ Data & AI Leader of the Year Finalist 2025, which signals he is taken seriously by the audiences that book him. Biography highlights Founder and Chief AI Strategist, Intelligence Briefing Former Vice President at SAP, with leadership roles connected to its Global AI Center of Excellence and Business AI go-to-market function Author of AI Leadership Handbook and The HUMAN Agentic AI Edge Host of What’s the BUZZ? AI in Business podcast since 2021 Adjunct Professor at West Chester University of Pennsylvania; Editorial Board member, Journal of AI, Robotics, and Workplace Automation LinkedIn Top Voice; Thinkers360 Top 10 in AI, Generative AI and Agentic AI; DataIQ Data & AI Leader of the Year Finalist 2025; PEX Network Top 30 AI Leader 2025 Biography Enterprise AI has moved past the question of whether to invest. The harder question now is why most programmes never leave pilot. Welsch’s work answers it from the operator’s seat. Over two decades at SAP, including a vice president role connected to its Global AI Center of Excellence, he watched Fortune 500 organisations buy capability and fail to convert it into operating advantage. That experience is the substrate of the AI Leadership Handbook, his best-selling book drawn from 60+ interviews with AI leaders. The book sets out a practitioner sequence, The 9 Steps to Successful AI Projects, that leadership teams use to challenge stalled programmes against ownership, strategy alignment, cross-functional delivery and governance. Through Intelligence Briefing, the advisory he founded after SAP, Welsch now works with senior teams on agentic AI specifically: where autonomous systems sit on the org chart, how accountability survives when decisions are delegated to machines, and what workforce design looks like when AI agents are colleagues rather than tools. His second book, The HUMAN Agentic AI Edge, makes that argument in book form. His What’s the BUZZ? podcast, running since 2021, keeps the material fresh by putting him in regular conversation with named AI leaders inside Accenture, IBM, NVIDIA, PwC, SAP and Siemens. Thinkers360 ranks him in their top 10 globally on AI, Generative AI and Agentic AI; DataIQ named him a Data & AI Leader of the Year finalist in 2025. Key speaking topics Enterprise AI strategy and operating advantage Agentic AI and autonomous systems in the enterprise AI governance and responsible adoption Generative AI for business outcomes Workforce design for the AI-ready organisation AI leadership and executive readiness Change management for AI programmes Ideal for Boards, CEOs and executive committees commissioning enterprise-wide AI strategy CIOs, CTOs, CDOs and Chief AI Officers responsible for moving AI from pilot to operating model CHROs and people leaders redesigning roles around AI capability Industry conferences and leadership summits in technology, financial services, manufacturing and professional services Audience outcomes A sharper read on why most enterprise AI programmes stall and what changes when they do not Familiarity with The 9 Steps to Successful AI Projects as a diagnostic for their own programme A working position on agentic AI: where it belongs in the operating model and where it does not Specific governance questions to take back to the board on accountability, data privacy and risk A view of what other Fortune 500 AI leaders are actually doing now, from Welsch’s podcast research

Why organisations work with Margarida Matos Rosa She has run a national competition regulator from the inside. Decisions on banking, telecoms, energy, health, digital services and advertising cartels passed across her desk between 2016 and 2023, giving her a working view of how cases are built, prioritised and defended. She has sat at the policy table that shapes EU and global competition rules, as ICN Vice-Chair for Growth and Recovery and as a Bureau member of the OECD Competition Committee. Few speakers can read the regulatory direction of travel from inside both bodies. Her background bridges competition policy and capital markets. Earlier roles at the Portuguese Securities Market Commission and at BNP Paribas, Santander Investment and UBS Bank mean she speaks credibly on the Savings and Investments Union, financial regulation and the cost of capital, not only antitrust. She translates regulation into board language. Boards leave with a sharper view of how competition enforcement, digital rules and capital markets integration affect their pricing, M&A pipeline and growth assumptions. Biography highlights President of the Portuguese Competition Authority, 2016 to 2023. Vice-Chair, International Competition Network (Growth and Recovery), 2022 to 2023. Bureau member, OECD Competition Committee, elected by peer authorities. Senior Consultant, Compass Lexecon International practice. Former Managing Director, Portuguese Securities Market Commission (CMVM), investment management supervision. Earlier career at BNP Paribas, Santander Investment and UBS Bank in economic research, investment banking and asset management. MPA, Princeton University. Economics degree, Université Catholique de Louvain. Fulbright scholar at MIT. Biography Competition policy used to sit in a corner of corporate strategy: a compliance file, occasionally a deal-breaker, rarely a board-level lens. That has changed. Digital markets rules, merger thresholds and cartel enforcement now move pricing, investment and M&A decisions across whole sectors, and the EU is moving on capital markets integration in parallel. Margarida Matos Rosa led Portugal’s competition regulator through that shift. As President of the Autoridade da Concorrência from 2016 to 2023, she oversaw enforcement decisions across banking, telecoms, energy, health, digital services and advertising, and built up the authority’s technical capability in AI and IT forensics for cartel detection. Her tenure is widely credited with raising the authority’s international standing. That national role sat alongside two international ones. She was elected by peers to the Bureau of the OECD Competition Committee, and was appointed Vice-Chair of the International Competition Network for Growth and Recovery in 2022, a portfolio focused on the interface between antitrust and macro-economic policy after the pandemic. She now advises clients of Compass Lexecon’s International practice as a Senior Consultant. Her earlier career gives her an unusually wide read of the regulatory landscape. Before competition policy, she ran investment management supervision at Portugal’s Securities Market Commission, and held roles at BNP Paribas, Santander Investment and UBS Bank covering economic research, investment banking and asset management. That financial markets grounding is what makes her credible on the Savings and Investments Union and on how capital allocation responds to a tighter EU regulatory perimeter. Key speaking topics Competition policy and antitrust enforcement EU single market and strategic autonomy Digital markets regulation Productivity and AI in regulated markets Savings and Investments Union and capital markets integration Financial regulation and capital markets oversight Institution building in economic regulators Ideal for Boards and executive committees of regulated firms in banking, telecoms, energy, digital and consumer markets General counsels, heads of strategy, heads of M&A and chief economists managing competition and digital regulation exposure CFOs and treasurers reading EU capital markets and Savings and Investments Union signals Policy and government affairs leaders shaping engagement with national and EU competition authorities Audience outcomes A clearer read on how EU and national competition enforcement is moving, and where it is likely to bite next A working understanding of how digital markets rules interact with innovation, pricing and platform strategy A view from inside a regulator on how cases are prioritised, built and resolved A sharper sense of how the Savings and Investments Union and capital markets integration affect cost of capital and cross-border deals A practical framework for engaging credibly with competition authorities, the European Commission and the OECD

Why organisations work with Alison McCauley She brings a Stanford-trained social scientist’s lens to AI adoption, focused on the human and organisational variables that decide whether a deployment moves the operating numbers. Her LinkedIn Learning course on emerging technology has reached more than 90,000 enterprise learners, evidence she can translate complexity into something a non-technical workforce can act on. How To Think With AI is built on a year of fieldwork with hundreds of early adopters, giving her a usable framework for cognitive performance with AI rather than a survey of capabilities. She has tracked technology adoption cycles across blockchain and AI since 2016, which gives boards a pattern recogniser, not a vendor pitch, when assessing what is signal and what is hype. Her writing in Harvard Business Review, Forbes, and VentureBeat, plus LinkedIn Top Voice status, gives senior audiences a credible voice they can quote internally after the keynote. Biography highlights Bestselling author of Unblocked: How Blockchains Will Change Your Business (O’Reilly Media) and How To Think With AI. Founder and CEO of Unblocked Future, a strategy firm advising leaders on adoption of emerging technology. Chief Advocacy Officer at Think with AI. LinkedIn Learning course creator with more than 90,000 students enrolled in her enterprise technology programme. Named a LinkedIn Top Voice; published in Harvard Business Review, Forbes, and VentureBeat. BA in Psychology and MA in Organization Design and Development, Stanford University. Speaking platforms include SXSW, the Aspen Ideas Festival, Columbia University, and UC Berkeley. Biography Most AI rollouts stall at the same place. The model works, the licence is bought, and three months later the only people getting value from it are the same handful who would have found a way regardless. The variable that matters is not the technology. It is whether the rest of the workforce learns to think with it. That is the operating problem Alison McCauley has spent two decades on. Her training is in psychology and organisational behaviour, both at Stanford, and her consulting career has put her opposite C-suites at firms including Adobe, Oracle, IBM, PNC, First Data, and Verizon. She studies the human side of how new technology lands inside organisations, which is why her work reads differently from technologist commentary on AI. She wrote Unblocked with O’Reilly Media in 2018, before blockchain literacy was a board concern, and her LinkedIn Learning course on the same topic became a default executive education resource with more than 90,000 enrolments. Her current book, How To Think With AI, is built on a year of fieldwork with hundreds of generative AI early adopters and translates what they do differently into a framework leaders can teach. As Chief Advocacy Officer at Think with AI and founder of Unblocked Future, she works with senior teams on the practical question of what changes when AI becomes a capability rather than a tool. Her articles appear in Harvard Business Review, Forbes, and VentureBeat. She has been named a LinkedIn Top Voice. The reason boards bring her in is not to be told that AI matters; it is to be shown what their workforce has to do differently for the next eighteen months to count. Key speaking topics AI adoption and workforce capability Human-centred technology change Generative AI for cognitive performance Digital transformation strategy Emerging technology pattern recognition Executive AI literacy Future of work in the age of AI Ideal for C-suite and board audiences setting AI strategy beyond pilots CHROs and learning leaders rebuilding capability around AI Transformation and innovation leads moving deployment from tooling to operating advantage Executive education and senior leadership programmes Audience outcomes A clear vocabulary for the human variables that determine AI return on investment A practical framework, drawn from fieldwork with early adopters, for how individuals and teams use AI to lift cognitive performance A sharper read on which AI signals matter for their sector and which are vendor noise Confidence to lead AI conversations internally without deferring to technology vendors A point of view on workforce redesign that holds up in a board setting

Why organisations work with Joerg Niessing He teaches inside the C-suite of the brands most boards benchmark against, Google, L’Oréal, Roche, Walmart, Marriott, Diageo and Samsung among them, and brings that pattern recognition into the room. Twenty-five years of advisory work at Prophet plus a senior INSEAD faculty role gives him both the operator’s view of transformation and the academic’s discipline. Few digital strategy speakers credibly hold both. His book The Definitive Guide to B2B Digital Transformation is built around a specific argument that customer centricity, not technology stack, is the variable that separates growth from stalled programmes. The Case Centre’s 2025 Outstanding Case Teacher award recognises a rare ability to make complex transformation cases land with senior executives, which translates directly into keynote and workshop work. He co-directs INSEAD’s flagship Leading AI and Digital Marketing Strategy programme, so his content reflects what CMOs and CEOs are actually being taught at the frontier, not what was written eighteen months ago. Biography highlights Senior Affiliate Professor of Marketing, INSEAD. Former Partner, Prophet. Co-author of The Definitive Guide to B2B Digital Transformation (2020) with Fred Geyer. Winner, Outstanding Case Teacher Competition 2025 (The Case Centre); previous Best Marketing Case award winner. Co-director, INSEAD executive programmes including Leading Digital Marketing Strategy and Leading AI and Digital Marketing Strategy. Has authored 30+ executive cases on companies including Google, Jaguar Land Rover, AccorHotels, BMW Startup Garage and Majid Al Futtaim. Biography Digital transformation programmes do not usually fail on technology. They fail because the strategy, the culture and the data operating model are not aligned, and the customer experience that results is incoherent. That gap between investment and commercial outcome is the territory Joerg Niessing has spent his career on. At INSEAD, he is a Senior Affiliate Professor of Marketing and co-directs flagship executive programmes including Leading Digital Marketing Strategy, Leading AI and Digital Marketing Strategy and B2B Marketing Strategies. His research and teaching focus on digital customer experience, marketing analytics, brand management and the strategic implications of AI for commercial leaders. Before moving to full-time faculty work he was a Partner at Prophet, the brand and customer experience consultancy, where he led client engagements with global businesses across consumer goods, automotive, healthcare and B2B technology. That operating background sits underneath his 2020 book with Fred Geyer, The Definitive Guide to B2B Digital Transformation, which argues that growth comes from prioritising customers over technology, an argument that has aged well as more transformation budgets are scrutinised. The Case Centre named him Outstanding Case Teacher in 2025, recognition of a 30-strong case portfolio on companies including Google, Jaguar Land Rover, AccorHotels, BMW Startup Garage and Majid Al Futtaim. For a senior buyer, that body of work is the substance behind the keynote: he is testing these arguments on executives from the world’s largest brands every week. Key speaking topics Customer-centric digital transformation B2B digital transformation and growth AI and digital marketing strategy Brand building in a digital and AI-driven world Data and analytics as a commercial capability Business model innovation from product to solution Culture and leadership of transformation programmes Ideal for CMOs, Chief Customer Officers and Chief Digital Officers running enterprise transformation programmes. CEOs and boards reviewing the commercial return on multi-year digital and AI investment. B2B leadership teams shifting from product-led to customer-led and solution-led growth. Senior marketing, brand and customer experience teams inside large consumer and B2B businesses. Audience outcomes A sharper view of where customer centricity, not technology, is the binding constraint on growth. A working framework for connecting strategy, culture and data inside a transformation programme. Practical reference points from named global brands, not generic case study language. A clearer commercial agenda for AI in marketing, customer experience and brand. Confidence to challenge the technology-first defaults in their own transformation plans.