Executive Development

Why organisations work with Otmar Szafnauer He has run a Formula 1 constructor through administration and out the other side with the workforce intact, a credential almost no other operational leader on the speaking circuit can claim. He led the same team across three brand identities, Force India, Racing Point and Aston Martin, which gives him direct experience of the gap between a rebrand on paper and a rebrand in the engineering hall. His technical grounding, an engineering degree paired with operational roles at Ford, BAR, Honda and Force India, means board audiences get specifics on how decisions actually move through a complex organisation, not motivational abstractions. He has worked under three very different ownership cultures, from Vijay Mallya at Force India to Lawrence Stroll at Racing Point and Renault Group at Alpine, and can speak credibly about leading inside contested governance structures. Biography highlights Team Principal and CEO, Racing Point F1 and Aston Martin F1, 2018 to January 2022. Team Principal, BWT Alpine F1 Team, February 2022 to July 2023. Senior leadership at Force India from October 2009, including the team’s 2016 and 2017 fourth-place Constructors’ Championship finishes. Former Vice President, Honda Racing Developments, after entering F1 as Operations Director at British American Racing in 1998. Founder and Chairman, Soft Pauer, publisher of the official Formula 1 Timing iPhone app launched in 2009. BSc Electrical Engineering, Wayne State University; master’s in Business and Finance, University of Detroit Mercy. Biography Force India was placed in administration in mid-2018 after Vijay Mallya’s financial collapse. The garage was full of staff who had been approached by other teams, and a technical director the rivals very much wanted. The team came out of that summer with most of its people still in their seats. Otmar Szafnauer was the operational leader who kept them there. That period is the centre of his value to a serious audience. Across more than a decade running the same Silverstone constructor under three brands, Force India, Racing Point and finally Aston Martin, he saw what holds a high-performance organisation together when ownership, identity and strategy all change at once. The answer turned out to be unglamorous: honesty in front of the workforce, continuity of technical leadership, and a refusal to let the rebrand outrun the operating reality. His route into that role was deliberate. An electrical engineering degree from Wayne State, an MBA in finance from Detroit Mercy, then Ford, then Formula 1 from 1998 onwards, including a Vice President role at Honda Racing Developments. The result is a leader who can speak to engineers and to a board, and who treats culture as something built on calendar-blocked decisions about hiring, accountability and recognition rather than slogans. His later move to Alpine, where he served as Team Principal from 2022 until July 2023, gives the picture its second half. Running an OEM-owned team under Renault Group meant operating inside a corporate governance structure, with all of the political weight that implies. Few operators have led both an independent privateer and a manufacturer-owned team at the same level, and the contrast is the substance of what he can say to leaders managing similar shifts of their own. Key speaking topics High-performance team leadership Leadership through restructure and ownership change Culture, accountability and psychological safety in elite environments Operational decision-making under time and resource pressure Lessons from three decades inside Formula 1 leadership Building and retaining technical talent in competitive markets Ideal for Boards and executive teams navigating ownership change, M&A integration or a corporate rebrand CHROs and people leaders responsible for retaining critical talent through periods of uncertainty Senior operators in technical and engineering-led organisations Leadership development audiences focused on composure and decision quality under pressure Audience outcomes A working sense of what leadership actually does for a workforce when ownership and strategy are in flux Specific examples of how culture, retention and accountability hold up in genuinely high-stakes environments A practical view of the difference between a rebrand on paper and a rebrand inside the operating organisation Confidence that the lessons translate, drawn from a domain where the consequences of poor decisions are visible every fortnight

Why organisations work with Roger Delves Two decades inside one of Europe’s most established executive education faculties, teaching senior leaders in London, New York, San Francisco, Shanghai, the UAE, Saudi Arabia and across Europe. Co-author of The Top 50 Management Dilemmas (Pearson) and co-editor of Inspiring Leadership (Bloomsbury), so his content is tested against the everyday tensions managers actually face, not theoretical models. A practitioner background that runs through advertising board directorship and founding Ireland’s first international advertising agency. Leadership content built from operator experience, not academic distance. Multiple-time Hult Professor of the Year, voted by MBA and EMBA cohorts. He earns the trust of the audiences senior buyers want him in front of. Biography highlights Professor of Leadership Practice and Dean of Qualifications, Hult Ashridge Executive Education Director of the Ashridge MBA and Ashridge Masters in Management Co-author, The Top 50 Management Dilemmas (Pearson, 2013) with Sona Sherratt Co-editor, Inspiring Leadership: Becoming a Dynamic and Engaging Leader (Bloomsbury, 2017) with Dr Kerrie Fleming Fellow of the Royal Society of Arts; MA, English, St Catherine’s College, Oxford Multiple-time Hult Professor of the Year, voted by MBA and EMBA students Biography Most leadership content tells senior leaders what good looks like. Very little of it survives contact with a fatigued team, a contested decision, or a quarter when the strategy is not landing. Delves’s teaching is built for that gap. His subject matter is the practical content of authenticity, emotional intelligence and integrity when leaders are under real pressure, not the language of values when conditions are calm. That perspective comes from a hybrid career. He spent his early years in advertising, reaching UK board director at DMB&B, then founded Ireland’s first international advertising agency, serving Mars Masterfoods and Procter & Gamble. He moved into executive education through Cranfield’s Centre for Customised Executive Education before joining Ashridge, where he is now Professor of Leadership Practice and Dean of Qualifications across the MBA and Masters in Management. The published work reflects the same orientation. The Top 50 Management Dilemmas, co-authored with Sona Sherratt for Pearson, takes the recurring tensions managers describe in the room and works through them as decisions rather than concepts. Inspiring Leadership, co-edited with Dr Kerrie Fleming for Bloomsbury, brings together faculty perspectives on what actually develops leaders rather than what merely describes them. He has been voted Hult Professor of the Year by MBA and EMBA students on multiple occasions, and teaches across London, New York, San Francisco, Shanghai, the UAE, Saudi Arabia and Europe. What organisations get from him is a serious examination of how leaders make defensible decisions when the data is incomplete and the audience is watching. He treats authenticity as a discipline, not a slogan, and he is comfortable saying so in front of senior cohorts who have heard most of it before. Key speaking topics Authentic leadership Emotional intelligence in senior leadership Leadership decision-making under pressure Transformational leadership and change Values, ethics and integrity in management Team engagement and follower psychology Leadership in uncertain conditions Ideal for Senior leadership programmes for executive committees, divisional MDs, and high-potential cohorts Heads of leadership development and CLOs designing flagship leader interventions CHROs and CPOs commissioning content for engagement and culture programmes MBA, EMBA and partner cohorts within corporate universities Audience outcomes A sharper read on where their own leadership credibility comes from, and where it leaks Working language for emotional intelligence that is usable in a leadership team, not a workshop Specific tests for whether a decision is authentic or merely consistent A diagnostic for the everyday management dilemmas that erode trust if handled badly Confidence to lead through ambiguity without retreating into process

Why organisations work with Marcel Pesch He runs a structured AI executive education programme, MMAI, with practitioner faculty drawn from Deutsche Bahn, E.ON, Strategyzer, and academic and legal specialists. Few keynote speakers come with their own curriculum. His material covers the full operating stack: generative AI, data science, AI Act compliance, automation and agents, and leadership in the AI era. Audiences leave with a managerial map, not a tour of tools. He treats fairness, bias, and equality of opportunity as operating problems for organisations deploying AI, not as a separate ethics conversation. Fifteen years of coaching practice underpins the keynote register. Sessions translate into how managers behave on Monday, not just what they understood on Friday. Active member of the German AI Association (KI Bundesverband), with a stated engagement in AI standards and ethical guidelines. Biography highlights Founder of academy4.ai, an AI education and training organisation Designer of the MMAI (Master Management with AI) programme, a nine-module cohort-based course covering AI strategy, compliance, and deployment Faculty network on MMAI includes Prof. Dr. Johannes Stübinger (HS Coburg), Dr. Kristina Schreiber (LOSCHELDER), and practitioners from Deutsche Bahn, E.ON, and Strategyzer Member of the German AI Association (KI Bundesverband) Over 15 years of professional coaching experience with individuals and organisations Keynote topics include “AI on Steroids”, “AI & Diversity and Inclusion”, “AI & Inequality of Opportunity”, and “AI & the Workforce of Tomorrow” Biography Most companies have already bought into AI. The harder question is whether their managers can use it well: govern its decisions, interrogate its outputs, and redesign work around it. That is the gap Marcel Pesch built academy4.ai to close. Through the MMAI (Master Management with AI) programme, Pesch and his faculty take working professionals through nine modules covering generative AI, data science, AI Act compliance, marketing and sales applications, automation and agentic systems, sustainability, project management, and leadership in the AI era. Faculty draw on academic specialists, legal experts at LOSCHELDER, and practitioners from Deutsche Bahn, E.ON, and Strategyzer. Alongside the curriculum, Pesch speaks publicly on the harder political content of AI deployment: bias in algorithmic systems, equality of opportunity, and the way AI is reshaping who gets which jobs. He is a member of the German AI Association (KI Bundesverband), engaged in standards and ethical guidelines for the field. Fifteen years of coaching shape his keynote register. Sessions are designed to leave senior audiences with a managerial map of where AI changes their work, where it does not, and where the next governance and fairness decisions will sit. Key speaking topics AI literacy for managers and executives Operationalising AI beyond pilots AI Act and regulatory compliance for business leaders Bias and equality of opportunity in algorithmic systems Automation and agentic systems in the workplace The AI-era workforce and future skills Leading teams in AI-augmented organisations Ideal for C-suite teams and senior managers preparing to deploy AI across operations Heads of HR, transformation, and learning planning AI workforce upskilling Boards seeking a structured view of AI governance, compliance, and risk DEI and ethics leads working with technical teams on algorithmic fairness Audience outcomes A practical map of where AI changes managerial work and where it does not Sharper language for governing AI decisions, model outputs, and vendor claims A clearer view of bias and equality-of-opportunity questions in algorithmic systems A workable next step for AI literacy across leadership and team levels

Why organisations work with Michelle K. Lee A rare three-sided view of AI: senior executive inside Google, Vice President of Amazon Web Services’ Machine Learning Solutions Lab, and a presidentially appointed agency head responsible for national IP and technology policy. Board-room credibility built on board service. Current director at MassMutual, Unity Technologies and The MIT Corporation, so audiences hear a peer, not a presenter. AI governance grounded in the law and the operating reality. Founder and CEO of Obsidian Strategies, advising on AI opportunity selection and the governance that goes with it. A track record of running AI at scale. Led a global AWS team that built machine learning into operations, customer experience and new revenue lines for clients across industries. Federal-scale execution. Ran the 10,000-person USPTO as the first woman to direct the agency, including its own AI strategy and digital modernisation. Biography highlights Founder and CEO, Obsidian Strategies, advising Fortune-class companies and boards on AI opportunities and AI governance. Former Vice President, Machine Learning Solutions Lab and Computer Vision, Amazon Web Services. Former Under Secretary of Commerce for Intellectual Property and Director of the U.S. Patent and Trademark Office, the first woman in the role. Former Deputy General Counsel and Head of Patents and Patent Strategy at Google. Board director: The MIT Corporation, MassMutual, Unity Technologies. Co-founder of ChIPs. MIT-trained computer scientist (B.S., M.S., EECS) and Stanford Law graduate (J.D.). Featured by the Wall Street Journal, Bloomberg, NPR, MIT Sloan Management Review, CES, SXSW, the World Knowledge Forum and the National Association of Corporate Directors. Biography Most boards have moved past the question of whether AI matters. The harder problem is which AI decisions belong with the board, which belong with the operators, and how to govern a technology whose capabilities and regulatory picture keep moving. Michelle K. Lee has worked that problem from every side of the table. At Google she spent eight years inside one of the most consequential technology companies of the era, ending as Deputy General Counsel and Head of Patents and Patent Strategy. At Amazon Web Services she ran the Machine Learning Solutions Lab and Computer Vision businesses as a Vice President, leading a global team that helped clients across industries build machine learning into operations, customer experience and new revenue lines. Few AI advisors have actually shipped AI at that scale. Between those roles she was appointed by the President to serve as Under Secretary of Commerce for Intellectual Property and Director of the U.S. Patent and Trademark Office, the first woman to hold the position. She ran a 10,000-person agency, set its own AI strategy, and was the principal advisor to the President on intellectual property policy. That public-sector vantage point is what makes her boardroom counsel on AI regulation and governance unusually grounded. Today she runs Obsidian Strategies, advising Fortune-class companies and their boards on where to deploy AI for material return and how to govern it credibly. She sits on the boards of MassMutual, Unity Technologies and The MIT Corporation, so the people she advises know she is making the same decisions in her day job. Key speaking topics AI strategy for the board and the executive team AI governance, ethics and regulation Generative AI: opportunities and operational risks Machine learning in customer experience and operations Digital transformation and innovation Intellectual property in the age of AI Director-level technology oversight Ideal for Boards and audit, risk or technology committees framing AI oversight and governance. CEO, CIO, CTO, Chief AI Officer and General Counsel audiences moving AI from pilot to production. Senior leadership offsites on AI strategy, regulation and competitive positioning. Industry events convening regulated sectors (financial services, insurance, healthcare, public sector) navigating AI policy. Audience outcomes A clearer view of where AI investment produces measurable return and where it does not. A practical board-level framework for AI governance, risk and accountability. A read on where AI regulation is heading and what it means for current strategy. A more honest conversation about generative AI: what to deploy, what to defer, and what to refuse. Confidence that the speaker has personally built, operated and regulated the technology under discussion.

Why organisations work with Thomas Kolditz A research base built where it counts. His framework on in extremis leadership draws on more than 175 field interviews conducted during combat operations in Iraq, giving senior teams something more rigorous than borrowed military metaphors. A command record at scale. Twelve years leading the Department of Behavioral Sciences and Leadership at West Point, plus a flag officer career, give him a standing few academic speakers can match when addressing CEOs and boards on decision-making under pressure. A measurable model for leader development. As founding director of Rice University’s Doerr Institute, he built a programme recognised in 2019 as the top university leader development effort by the Association of Leadership Educators, with methods documented in Leadership Reckoning. Direct relevance to crisis governance. His work on dodging crisis, leading through tragedy, and building leadership capability in legacy organisations speaks to boards under live operational and reputational stress, not abstract resilience theory. A bridge between military, academic, and corporate audiences. Yale School of Management appointed him to run its Leadership Development Program; Rice trusted him to design theirs from a blank page. Both translate cleanly into how he works with executive teams. Biography highlights Founding Director, Ann and John Doerr Institute for New Leaders, Rice University. Retired Brigadier General, U.S. Army; former head of the Department of Behavioral Sciences and Leadership at West Point for twelve years. Former Professor in the Practice of Leadership and Director of the Leadership Development Program, Yale School of Management. Author, In Extremis Leadership: Leading As If Your Life Depended On It, Jossey-Bass, in the Frances Hesselbein Leadership Forum series. Co-author, Leadership Reckoning: Can Higher Education Develop the Leaders We Need?, with Libby Gill and Ryan P. Brown. Warren Bennis Award for Excellence in Leadership; Fellow of the American Psychological Association; U.S. Army Distinguished Service Medal. Biography The leaders most worth studying are not those who perform well in stable conditions. They are the ones whose followers believe their lives, careers, or institutions are genuinely at risk. That observation became the basis for one of the more rigorous bodies of research on extreme leadership, drawn from more than 175 field interviews during combat operations in Iraq and published as In Extremis Leadership. The author of that work spent twelve years running the Department of Behavioral Sciences and Leadership at West Point and retired as a Brigadier General. Yale School of Management then appointed him to lead its Leadership Development Program. Rice University asked him to build the Ann and John Doerr Institute for New Leaders from scratch, with the brief of creating the most evidence-based university leader development programme in the world. The Doerr Institute did not stay theoretical. By 2019, the Association of Leadership Educators named it the top university leader development programme in the country, and Global Gurus ranked it fourth in the world. The methodology behind that result is documented in Leadership Reckoning, co-authored with Libby Gill and Ryan P. Brown, which makes the case that most leader development efforts cannot prove they work and shows what a defensible alternative looks like. That combination of fieldwork in lethal environments, command authority, and measurable institution building is why he is invited into boardrooms where the question is not what leadership means in the abstract but what it produces under pressure. Recognition includes the Warren Bennis Award for Excellence in Leadership, fellowship of the American Psychological Association, and the U.S. Army Distinguished Service Medal. Key speaking topics In extremis, leadership and decision-making under threat Crisis leadership and avoiding institutional crisis Leader development as a measurable discipline Composure and judgement at a senior level Innovation leadership inside legacy organisations Building leadership capability across an enterprise Ideal for CEOs, boards, and executive committees facing operational, reputational, or regulatory crisis exposure Chief Human Resources Officers and Chief Learning Officers are responsible for senior leader development Military, public sector, and high-hazard industry leadership audiences University presidents, provosts, and trustees are rebuilding leadership formation on campus Audience outcomes A working model for what changes in leader behaviour when the stakes shift from comfortable to consequential A clearer view of why most leader development programmes cannot demonstrate impact, and what to require instead Specific reference points from combat, aviation, and skydiving environments were translated for commercial decision-making A framework for treating composure, presence, and judgement as trainable senior-leader capabilities Practical guidance on leading through tragedy, restructuring, or reputational shock without losing organisational coherence

About Greg Orme Greg is an award-winning author and thinker on leadership development and organisational transformation in the digital economy. He delivers value to global clients as a C-Suite advisor, keynote speaker, educator, coach, and facilitator who’s delivered more than 400 talks to executive audiences around the world. He helps leaders and teams thrive in a world of accelerating change through creative thinking, innovation, and entrepreneurial spirit. Greg was named as one of HR Magazine’s Most Influential Thinkers in 2022. His book The Human Edge, How Curiosity and Creativity are your Superpowers in The Digital Economy (Pearson) won Business Book of The Year 2020 and has been translated into Chinese, Vietnamese and Korean. He leads organisational change and leadership development programmes with global clients in telecoms, engineering, banking & insurance, automotive, FMCG, manufacturing and technology. Clients include Arup, Microsoft, BMW, Accenture, Novo Nordisk, Virgin Media 02, Sunrise UPC, Tata Steel, EY, Sky, International Olympic Committee, ING, Sberbank, Faurecia Group, Ogilvy, eBay, The World Economic Forum, Kantar Group, YPO, Randstad Group, Cognizant, PVH Group and Arcadia He was the founding CEO of London Business School’s Centre for Creative Business. Greg has appeared on BBC World News and in The Financial Times and is a regular contributor to Forbes. He published his first acclaimed book in 2014: The Spark, how to ignite and lead business creativity (FT Publishing).

Why organisations work with Terry Lundgren He executed one of the largest retail mergers in US history and rebranded more than 400 regional stores under a single national brand inside twelve months, a case study in integration that boards rarely get to hear from the person who ran it. He led a Fortune 100 retailer through the early omnichannel transition, making capital and organisational decisions that other CEOs were still debating. He sits on the board of Procter and Gamble and chairs its Compensation and Leadership Development Committee, which gives him a current view of how blue-chip boards are thinking about CEO succession and operating performance. His Deming Cup citation from Columbia Business School recognises sustained continuous improvement at scale, not a single transformation moment, which is the harder leadership question for most enterprises. Biography highlights Chairman and CEO of Macy’s, Inc. from 2003 to 2017; executive chairman until January 2018. Led the 2005 Federated/May acquisition, the largest US retail transaction at the time, creating a single national Macy’s brand from more than 400 regional stores. Director of The Procter & Gamble Company since 2013; chair of the Compensation and Leadership Development Committee. Executive in Residence, Columbia Business School; namesake of the Terry J. Lundgren Center for Retailing at the University of Arizona. Recipient of the National Retail Federation Gold Medal Award (2008) and the Columbia Business School Deming Cup (2012). Named one of Barron’s Top 30 CEOs in the World (2015) and WWD Newsmaker of the Year (2014). Biography Federated’s USD 11 billion acquisition of The May Department Stores Company in 2005 was, at the time, the largest retail transaction in US history. Inside a year, more than 400 regional department stores across the country had been rebranded under the Macy’s name. Terry Lundgren was the CEO who ran that integration. He had joined Federated in 1975, run Bullocks Wilshire at 35, served as Chairman and CEO of Neiman Marcus, and returned to Federated in 1994. By the time he became CEO of Macy’s, Inc. in 2003, he had spent almost three decades inside the operating layer of American retail. The fourteen years that followed are the substance of his speaking work. He launched the “My Macy’s” localisation programme in 2008, an early answer to the question of how a national chain competes with category specialists. He made the capital and organisational decisions that pulled Macy’s into omnichannel before most peers had committed. By his final year as CEO in fiscal 2016, the company was running sales of roughly USD 26 billion with about 140,000 employees. Since stepping down he has sat on the board of Procter and Gamble, chairing its Compensation and Leadership Development Committee, and served as an Executive in Residence at Columbia Business School. The Deming Cup citation from Columbia, awarded for continuous improvement at scale, is the credential that distinguishes him from CEOs known for a single defining moment. Key speaking topics Large-scale merger integration CEO leadership through structural change Omnichannel and the reinvention of retail Continuous improvement at enterprise scale Brand strategy and national brand building CEO succession and board-level talent decisions Ideal for CEO and board audiences working through merger integration or major restructuring. CHROs and Chief Talent Officers focused on CEO succession, executive development, and operating discipline. Retail, consumer, and consumer-adjacent leadership teams navigating channel transitions and brand consolidation. Senior leadership programmes inside large enterprises where the case studies need to come from someone who ran the company. Audience outcomes A first-hand account of what merger integration costs an organisation operationally, culturally, and in customer experience. A clearer view of the decisions a CEO actually faces when committing capital to a channel transition. Reference points from a fourteen-year tenure for how continuous improvement is institutionalised, not just announced. A board-level perspective on what compensation, succession, and leadership development look like inside a current Fortune 50 company.

Why organisations work with Alison Levine A leadership curriculum tested in two unforgiving classrooms: the Department of Behavioural Sciences and Leadership at West Point, and the death zone above 8,000 metres on Everest. A bestseller, On the Edge, with a substantive thesis on decision-making under uncertainty, endorsed by Mike Krzyzewski and named 800-CEO-READ Best Business Book in the leadership category. A board seat at the Coach K Center on Leadership and Ethics at Duke, which gives her direct line of sight into how the most-studied executive teams in sport and business actually behave under stress. A track record across the Seven Summits, both Poles, and a 600-mile West Antarctic traverse, which lets her speak about cohesion and risk from inside the conditions, not as commentary on them. Biography highlights Team captain, first American Women’s Everest Expedition. Completed the Adventure Grand Slam: Seven Summits plus skiing to both Poles. Fewer than forty people have done it. Adjunct professor for four years at the United States Military Academy at West Point, Department of Behavioural Sciences and Leadership. Board member and former Senior Fellow, Coach K Center on Leadership and Ethics, Duke University. MBA, Duke. New York Times and Wall Street Journal bestselling author of On the Edge: Leadership Lessons from Mount Everest and Other Extreme Environments, foreword by Mike Krzyzewski. Executive producer of Pasang: In the Shadow of Everest (2022), which screened at 45 festivals and won 20 awards. Biography The orthodox leadership playbook still assumes a degree of environmental stability that most senior leaders no longer recognise from their own week. Conditions change before plans land. Information is partial, teams are tired, and the cost of a wrong call rises while the time to make it shrinks. This is the territory Levine has spent twenty years in, first on expedition and later in a West Point classroom. She served as team captain of the first American Women’s Everest Expedition, has summited the highest peak on each continent, skied to both Poles, and in 2008 completed a 600-mile traverse across West Antarctica hauling a 150-pound sled. She did all of this while managing Raynaud’s disease and the aftermath of three heart surgeries. The expeditions are not the message. They are the laboratory. For four years she taught leadership at the United States Military Academy at West Point, in the Department of Behavioural Sciences and Leadership, before transitioning to the Thayer Leader Development Group. She sits on the board of the Coach K Center on Leadership and Ethics at Duke, where she earned her MBA, and was a Senior Fellow there. On the Edge, her bestseller, distils what holds and what fails when teams operate at the edge of capacity, and was named Best Business Book of the Year by 800-CEO-READ in the leadership category. What buyers get is a serious operator with a serious classroom record, who can describe the precise mechanics of decision-making, team cohesion, and the strategic use of fear in conditions where being wrong is final. Pasang: In the Shadow of Everest, the documentary she executive-produced about Nepal’s first female Everest summiter, sits alongside the rest of the work as evidence that her interest in leadership extends beyond her own expeditions. Key speaking topics Leadership under uncertainty Decision-making in extreme environments Team cohesion under pressure Risk, fear, and ego in senior leadership Resilience and recovery from setback Inclusive and values-based leadership Personal performance under physiological constraint Ideal for Boards and executive committees navigating sustained volatility Senior leadership offsites for operating teams in regulated, safety-critical, or capital-intensive sectors Military, law enforcement, emergency services and first-responder leadership programmes CHROs and learning leaders building leadership development curricula Audience outcomes A working model for making sound decisions when information is incomplete and conditions are deteriorating. A clearer view of how high-performing teams hold cohesion under fatigue, fear and disagreement. Specific tools for separating useful fear from career-limiting risk aversion. A reframe of setbacks and physical limitations as data, not as identity. Confidence that leadership lessons from the death zone translate into board-level decision practice, not metaphor.

Why organisations work with Rachel Stone A coach’s diagnostic eye rather than a speaker’s set piece. She reads what is actually happening between a leader and their team and names it, then offers next steps the leader can act on the same week. Direct experience of the operator’s chair. Commercial buying, retail management at Safeways PLC, classroom teaching and senior college leadership, before twelve years coaching 130-plus companies. The advice lands because it is grounded in those rooms. A clear behavioural model. The “breathe life into people” frame and the Kindness Economy (People, Planet, Profit) give leaders a vocabulary for what trust-based leadership looks like day to day. Tools that travel back to the workplace. ICQ Global DISC and Growth Zone diagnostics give audiences something concrete to use with their own teams, not just a takeaway feeling. Biography highlights Founder of Rachel Stone Coaching Ltd, established 2012. Author of “Spend Time With Me: A Story to Inspire Transformational Leaders” (2024), foreword by Professor Damian Hughes. Accredited ICQ Global DISC Profile and Growth Zone Practitioner. Qualified business coach via The Coaching Academy. Coached 130-plus companies and 250-plus leaders across construction, retail, education, manufacturing and professional services. Earlier career: commercial buyer in electronics, retail manager at Safeways PLC, Business Studies teacher and senior college manager. Biography Most managers are promoted for being good at the job they used to do. The job they now have is different, and the gap between the two is where engagement breaks, conflict festers and culture quietly drifts. Stone built her practice around closing that gap. She works with business owners and senior teams on the small behavioural shifts that change how a team performs, not on abstract leadership theory. Her route into coaching was unusual. After commercial buying in electronics and retail management at Safeways PLC, she retrained as a Business Studies teacher, took on senior college management, and in 2012 left to start her own coaching business. Twelve years later the client list runs to more than 130 companies across construction, retail, education and manufacturing, with over 250 individual leaders coached. The work spans board-level transformation, embedding coaching cultures, and middle-management development. The intellectual frame is set out in her 2024 book “Spend Time With Me: A Story to Inspire Transformational Leaders”, with a foreword by Professor Damian Hughes of the High Performance podcast. The book pairs her own story with the principles she teaches: trust as a leadership currency, the “Kindness Economy” of People, Planet and Profit, and the idea that leaders “breathe life into people” rather than extract performance from them. Audiences leave with usable language and a diagnostic. ICQ Global DISC and Growth Zone tools give leaders a way to read their own behaviour and their team’s. The delivery is pacey and pragmatic; the focus is on what a leader can do differently on Monday morning. Key speaking topics Transformational leadership Coaching cultures and coaching as a leadership skill Trust and team performance Communication and conflict in teams Employee engagement and burnout Resilience and self-management for leaders The Kindness Economy: People, Planet, Profit Workplace culture in hybrid and growing businesses Ideal for Business owners and founder-CEOs scaling beyond a hands-on operating model. Senior leadership teams in mid-market and SME organisations who need a behavioural reset, not a strategy day. HR and L&D leads commissioning manager development or embedding a coaching culture. Leadership groups in sectors that promote technically (construction, manufacturing, professional services, education). Audience outcomes A clearer read on how their own behaviour shapes their team’s engagement and output. Practical coaching techniques managers can use in one-to-ones and team conversations from the next working day. A shared vocabulary for trust, conflict and culture that survives beyond the session. Tools to spot early signs of burnout and disengagement before they cost the business people. A working definition of transformational leadership grounded in behaviour, not theory.

Why organisations work with Steve Gutzler Translates emotional intelligence research into specific behaviours senior leaders can run inside high-stakes meetings, escalations, and team conversations. Coaches at the operator level. His client list (Microsoft, Boeing, Cisco, Spotify, Starbucks, Ritz-Carlton, U.S. Department of Commerce) is built around enterprise leadership development, not after-dinner motivation. Author of Splash and co-author of Lead With No Fear, two books that give a sponsor team a defensible body of work to point to when justifying the investment internally. Bring a coaching, not lecturing, posture into the room. Useful when the audience is senior enough to resent generic frameworks and wants to leave with something they will actually use on Monday. Biography highlights President of Leadership Quest, a leadership development and executive coaching firm. Author of Splash: The Ten Remarkable Traits to Build Momentum in Life and Leadership. Co-author of Lead With No Fear with Mike Acker, a 90-day leader-shift workbook with a companion edition. Creator of the Life and Leadership Journal, a 52-week guided self-reflection tool used in his coaching engagements. Keynote and coaching client roster includes Microsoft, Boeing, Cisco, Spotify, Starbucks, Seattle Seahawks, Ritz-Carlton, Starwood Hotels, Facebook, LinkedIn, Amazon, Marriott, U.S. Department of Commerce. Recent keynote platforms include the 2024 BNI Global Convention and the ECHL 2024 league meetings. Biography Most leadership programmes still teach influence as an intellectual problem. The hard part for senior leaders is rarely the analysis. It is the half-second after a difficult question, the tone of the next email, the look on the face when the quarterly numbers slip. Emotional intelligence is the discipline that decides those moments, and it is the discipline most leadership curricula skip. Leadership Quest, the firm Gutzler runs, exists to close that gap. The work draws on neuroscience-grounded emotional intelligence research and translates it into observable behaviour for executives operating under pressure. It is built for leaders who are already capable on paper and need the next layer of self-management, presence, and team effect. His writing reinforces the same argument. Splash sets out the everyday leadership traits that compound into team momentum. Lead With No Fear, co-authored with Mike Acker, walks leaders through a structured 90-day shift away from worry, insecurity, and self-doubt toward clarity and confidence. Both books are practical rather than theoretical, and both are used as backbone material in his coaching engagements. The client roster reads as a working list of organisations that buy leadership development seriously: Microsoft, Boeing, Cisco, Spotify, Starbucks, the Ritz-Carlton group, the Seattle Seahawks, the U.S. Department of Commerce. The pattern across them is consistent. They are buying a coach who can stand in front of a senior audience, name what is actually difficult about leadership, and leave the room with leaders behaving differently the same week. Key speaking topics Emotional intelligence for senior leaders Executive presence and influence Leadership performance under pressure Human-centered leadership High-performance teams Stress, composure and emotional agility Personal leadership and accountability Ideal for Heads of leadership development and L&D sponsors building EI into senior leadership curricula. CHROs and Chief People Officers running executive offsites and high-potential programmes. Business unit leaders and CEOs whose senior teams are technically strong but stretched on composure, presence, and team effect. Sales, customer-facing and front-line leadership populations where interaction quality drives commercial outcomes. Audience outcomes A working definition of emotional intelligence as a performance variable, with named behaviours that leaders can identify in themselves and their teams. Specific habits for managing reactivity, tone and presence in high-stakes interactions. A clearer view of how stress and self-management show up in team output, retention and trust. Language to use with direct reports about emotional regulation without making it feel like therapy. A simple structure (drawn from Splash and Lead With No Fear) for sustaining the change after the keynote.

Why organisations work with Markus Bernhardt He runs a continuous research programme, The Endeavor Report, built on client-led case studies of what is actually working in enterprise AI adoption, so the analysis a board hears is grounded in field evidence rather than vendor positioning. He translates AI capability into operating model decisions: where to redesign workflows, how to govern adoption, which workforce shifts to plan for. The conversation moves from technology curiosity to structural choice. He carries credibility on both sides of the table, having advised technology vendors on go-to-market and Fortune 100 and Fortune 500 leaders on transformation, which lets him read where vendor claims meet enterprise reality. His pragmatic stance is explicit: no silver bullet, no hype framing. Senior buyers get an honest read on adoption maturity, polarisation across the workforce, and the specific points where AI actually changes the cost or quality of work. Forbes Technology Council member and recurring contributor to Training Magazine, the Learning Guild and ATD, with two TD Magazine cover stories, giving the body of published thinking a paper trail leaders can verify. Biography highlights Founder of Endeavor Intelligence, an independent AI strategy research and advisory firm Author of The Endeavor Report, a research programme on applied workforce solutions and enterprise AI adoption Co-creator of the TTE AI Strategy Framework with The Thinking Effect Former Chief Evangelist at Obrizum, a deep-tech adaptive learning company Forbes Technology Council member; contributor to Training Magazine, the Learning Guild, ATD and Coaching Magazine Doctorate in physics; two decades of work with Fortune 100 and Fortune 500 organisations Biography Enterprise AI adoption rarely fails on the technology. It fails on the operating model around it: who owns the workflow change, which capabilities the workforce needs next, what governance has to sit underneath. Markus Bernhardt’s work at Endeavor Intelligence is built around that gap. The Endeavor Report, his flagship research programme, sits on real client case studies rather than vendor surveys. It plots organisations across efficiency accelerators, strategic enablers, capability creators and core process innovators, giving leaders a vocabulary for the adoption choice in front of them. The argument is field-tested, and it lands where boards actually decide. His earlier role as Chief Evangelist at Obrizum, a deep-tech adaptive learning company, gave him an operator’s read on how AI changes capability development inside organisations. That experience now feeds the workforce side of his research, alongside published work in Training Magazine, the Learning Guild and ATD, and a seat on the Forbes Technology Council. A physics doctorate sets the underlying disposition. Bernhardt is sceptical of pattern claims that do not survive the data, blunt about where AI actually shifts cost or quality, and explicit that there is no silver bullet for adoption at scale. For senior leaders weighing capital, structure and workforce moves at the same time, that posture is the point. Key speaking topics Enterprise AI strategy and adoption Applied workforce solutions AI governance and operating model design Workforce transformation and capability development Evidence-based decision support for senior leaders AI in learning and performance Future of work in AI-augmented organisations Ideal for C-suite leaders weighing AI investment, governance and operating model decisions CHROs and chief learning officers planning workforce capability shifts Strategy, transformation and innovation leads designing enterprise AI roadmaps Boards seeking an independent, research-backed read on AI adoption maturity Audience outcomes A clearer map of where their organisation sits across the four adoption archetypes Bernhardt’s research identifies A sharper read on which AI claims to discount and which to act on Specific governance and operating model questions to put to internal teams and vendors A framework for talking about workforce polarisation as adoption deepens Language a senior team can carry into the next board conversation on AI

Why organisations work with Mark Sanborn The Fred Factor is a recognised internal language for service standards. Costco, FedEx, Harley-Davidson and ServiceMaster have used the book and keynote to give frontline employees a shared definition of what extraordinary looks like. He treats leadership as a behaviour, not a role. You Don’t Need a Title to be a Leader gives organisations a way to mobilise discretionary effort from people who will never sit on an executive team. The Potential Matrix from The Potential Principle is a named framework for closing the gap between current performance and capacity, structured around four domains and four tools that managers can apply without consultants. Hall of Fame credentials with weight. Past President of the National Speakers Association, holder of the Cavett Award and a CPAE Speaker Hall of Fame member, the three highest distinctions the profession confers. Leadership Expert in Residence at High Point University since 2019, an active academic affiliation that grounds the keynote content in current student and faculty work. Biography highlights Author of The Fred Factor, over two million copies sold in 20-plus languages, a New York Times, Wall Street Journal, USA Today and BusinessWeek bestseller. Eight books in total, including You Don’t Need a Title to be a Leader, The Potential Principle and The Intention Imperative, published by Currency, Crown Business and Thomas Nelson. Leadership Expert in Residence, High Point University. Past President, National Speakers Association; CPAE Speaker Hall of Fame; Certified Speaking Professional. Cavett Award recipient, the NSA’s highest honour. Leadership programmes taught in 90 countries via Crestcom International; client list includes Costco, FedEx, Harley-Davidson, Cisco, IBM, KPMG, ESPN, General Motors and Toyota Financial Services. Biography Postal carrier Fred Shea delivered mail in Denver with such care that he became the subject of a book that has sold over two million copies in more than twenty languages. The Fred Factor turned a single neighbourhood story into a corporate standard for service, and gave Mark Sanborn the platform from which a much broader body of leadership work has been built. The work treats leadership as a daily behaviour rather than a position. You Don’t Need a Title to be a Leader argues that organisations underestimate the influence of people without formal authority, and overestimate the influence of those who only have it. The argument lands with operating leaders because it maps onto the gap they already feel between strategy and execution. Subsequent books extend the same thesis into structured frameworks. The Potential Principle sets out the Potential Matrix, four domains (thinking, performing, learning, reflecting) crossed with four tools (disrupt, refocus, engage, expand), for closing the distance between current and capable performance. The Intention Imperative argues that culture, inspiration and emotion are the three deliberate practices of the modern leader, not the soft consequences of good strategy. The credentials are unusually concentrated. Past President of the National Speakers Association, CPAE Speaker Hall of Fame member, holder of the Cavett Award, Leadership Expert in Residence at High Point University, and creator of training programmes taught in 90 countries through Crestcom International. Costco, FedEx, Harley-Davidson and IBM return to the same body of work because it makes service and leadership behaviour teachable at scale. Key speaking topics Everyday leadership without formal authority Service excellence and customer experience standards Organisational performance and accountability cultures Personal and team potential Intentional culture and engagement Leadership legacy and succession Ideal for CEOs and operating leaders setting service or culture standards across a distributed workforce CHROs and learning leaders building scalable leadership development for non-managerial staff Customer experience and service leaders in retail, hospitality, logistics and financial services Franchise and dealer networks where brand experience depends on people the corporate centre does not employ Audience outcomes A shared vocabulary for what extraordinary service looks like inside their own organisation A practical model for developing leadership behaviour in employees who hold no formal authority The Potential Matrix as a working tool for identifying where individual and team performance is capped A clearer view of culture, inspiration and emotion as deliberate leadership practices, not side effects Specific behavioural changes that frontline managers and individual contributors can apply the next working day