Marketing & Branding
Strategists and creatives who help organisations build brands that resonate, differentiate and endure
The Chinese consumer is no longer a spreadsheet assumption that keeps global revenue forecasts afloat. Tastes are splintering, loyalty is provisional, and the cultural codes that sold a brand in Shanghai in 2019 are already stale. Leaders need someone who can read what is actually happening inside that market, not what the quarterly dashboards suggest.
Most marketing budgets are built to show results this quarter, not grow profit next year. Short-term ROI metrics look rigorous but actively mislead investment decisions. Decades of effectiveness case studies show that brands cutting brand budgets in favour of performance channels are trading long-term profit for visible short-term returns.
Corporate events live or die on the host. A flat compere drains a room of energy that the speakers, the awards and the food cannot recover. Finding someone who can carry a long evening, handle a live audience without script dependency and read a corporate brief without flattening it is harder than most agendas admit.
Katie Derham is a UK broadcaster and journalist who helps organisations and audiences understand media, culture, and the arts through insights drawn from her experience in national television news and arts broadcasting.
Most consumer brands die in the gap between a founder’s instinct and the operational scale needed to compete. Building something distinctive is hard. Building it again, after selling, walking away, and starting from a kitchen table for the second time, is a different problem entirely. Senior teams want to know what survives that journey, and what gets left behind.
Senior leaders and the firms they run compete in markets where reputation now drives pipeline as much as product does. Most respond by chasing visibility, then wonder why the noise produces no commercial return. The harder question is how to build a recognised point of view that compounds over years and converts into client trust, talent gravity, and pricing power.
Building a premium brand is straightforward when conditions are favourable. Sustaining it under investor pressure, economic disruption, and the erosion of the founding proposition is where most founder visions fracture. Leaders in luxury and premium sectors face a specific tension: the distinctiveness that created the brand’s value is precisely what commercial scale tends to erode – and when that anchor is lost, no amount of distribution can recover it.
International expansion is where strong companies go to look weaker than they are. Boards approve the US entry, the China strategy, the pan-European relaunch, then watch the numbers get explained away by culture, timing or talent. The common failure is not strategy, it is the cross-cultural and commercial fluency needed to sell, hire and negotiate in a market that was sized from a spreadsheet and never walked in person.
Most organisations treat consumer complaints as a compliance issue rather than a commercial one. When a product fails or a claim misleads, the response reveals whether a brand genuinely understands its customers. That gap between intention and experience is where public trust is won and lost.
Consumer brands built on taste and authority are now competing in an attention economy that rewards volume over judgement. Leaders running them have to protect a point of view while opening the business to new audiences, new formats, and harder commercial targets. Few have done that at the front of a cultural title for 25 years and can say with evidence what actually works.
Design and brand instinct often sit one floor below the commercial decisions they could reshape. Leaders treat them as decoration on a strategy already set. The competitive opportunity is the reverse: businesses that let design lead the category, the customer proposition, and the physical product win share, attention, and meaning.